Troubleshooting The Inhibit Panel - HID HDP5000 User Manual

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Troubleshooting the Inhibit Panel

If you are having trouble getting the Inhibit Panel to produce the expected results, verify the
following information.
•
You have used a lower case "~i", not an upper case "~I". Some applications have an
auto-correct feature that will change the case on the small 'i'.
• The bitmap file (being used) is at the location on the workstation (see notes above
regarding shared printer instances) as specified by the text object.
• The bitmap file is monochrome (e.g., black and white).
• The size of the bitmap image is large enough to cover the space you are seeking to
inhibit. (Note: The printer resolution is 300 dpi on both the horizontal and vertical axis,
which will aid you in placement of the image. Oversize images will be truncated at the size
of the card.)
• The bitmap image should be created in the same orientation as your application image
(e.g., landscape or portrait).
• Some Windows applications have a mode where prints are converted to a bitmap before
printing which will prevent proper inhibit panel operation.
• In some applications, such as Microsoft WordPad, the '~' must be left justified or it may
print on the card and the inhibit functionality will not work.
HDP5000 High Definition Card Printer/Encoder User Guide
HID Global Corporation
L000950 Rev 1.8 339