HID HDP5000 User Manual page 167

All rights reserved
Troubleshooting with the LCD Error Message Table
LCD Error Message
No E-card Encoder
(PC Error Message
No. 202)
No Film
(PC Error Message
No. 28)
No Flip Module
(PC Error Message
No. 201)
No Flip Module
(PC Error Message
No. 45 and 201)
HDP5000 High Definition Card Printer/Encoder User Guide
Cause
You are trying to send
encoding data, but the
Printer is not configured with
this Encoder type.
Film is not installed in the
Printer.
OR
Film RFID tag is bad.
Two-sided job sent to a one-
sided Printer.
The desired lamination
requires a Flipper Module.
HID Global Corporation
Solution
You are trying to send
encoding data, but the Printer
is not configured with this
Encoder type.
Install the Film and press
Resume.
To cancel the print, press the
Cancel Print button or the
Cancel button located on the
Printer.
Verify the Printer has flipper
capabilities via the LCD Menu.
If Flipper capabilities are
present, ensure that the Print
Both Sides option in the
Driver is set correctly.
Press the Resume button on
the Printer's Front Cover to
continue printing.
To cancel the print, press the
Cancel Print button from the
Driver's display dialog.
Change the Cartridge location
of the Lamination material (if it
is dual sided), or buy a Flipper
Module.
L000950 Rev 1.8 167