HID HDP5000 User Manual page 169

All rights reserved
Troubleshooting with the LCD Error Message Table
LCD Error Message
No Smart Encoder
(PC Error Message
No. 33)
Printing Error
(PC Error Message
No. 107)
Reboot Required
(PC Error Message
Nos. 9, 65, 67, and
163)
Reinsert Ribbon
(PC Error Message
No. 141)
Remove Card
(PC Error Message
No. 68)
Remove Ribbon
(PC Error Message
No. 139)
Remove Lam Mtl
(PC Error Message
No. 210)
HDP5000 High Definition Card Printer/Encoder User Guide
Cause
You are trying to send
encoding data, but the
Printer is not configured with
this Encoder type.
An error was detected during
printing.
Unspecified system error
detected by the Printer
Firmware.
The Ribbon must be
reinserted for proper
functioning of the Printer.
A card is jammed in the Print
Station or card flipping area
of the Printer.
The print Ribbon is not
installed properly or has
been damaged.
Single Sided Lam job
specified but the material is
loaded in both Modules.
HID Global Corporation
Solution
To cancel, click on Cancel
Print.
Reset the Printer and try
again.
If this problem persists, call for
technical assistance.
Reset the Printer and try
again.
If this problem persists, call for
technical assistance.
Reinsert the Ribbon or press
Resume.
Clear the jam and press
Cancel.
Verify the correct Ribbon is
installed in the Ribbon
Cartridge.
Remove it and replace it with
the correct Ribbon.
Remove either Lamination
Cartridge.
L000950 Rev 1.8 169