HID HDP5000 User Manual page 166

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Troubleshooting with the LCD Error Message Table
LCD Error Message
Lm1 Headlift Err
(PC Error Message
No. 217)
Lm2 Headlift Err
(PC Error Message
No. 218)
Mag Encoder Paused
(PC Error Message
No. 143)
Mag Encoder Startup
Error
(PC Error Message
No. 63 and 141)
Mag Verify Error
(PC Error Message
No. 30)
Multiple Feed
(PC Error Message
No. 70)
HDP5000 High Definition Card Printer/Encoder User Guide
Cause
The Laminator failed to
move or sense the lower
(Lam module 1) head.
The Laminator failed to
move or sense the upper
(Lam Module 2) head.
The Magnetic Encoder is in
a pause state.
A problem was detected
during Printer start-up.
Print could not verify MAG
write.
OR
The magnetic stripe was not
encoded properly.
Multiple cards were fed into
the Printer.
HID Global Corporation
Solution
Check head connections and
call for service/repair.
Check head connections, call
for service/repair.
Reset the Printer and try
again.
If this problem persists, call for
technical assistance.
Check the Cards and click on
Cancel Print.
Remove all cards and try
again.
L000950 Rev 1.8 166