Troubleshooting
The purpose of this section is to provide the User with specific procedures relating to the LCD
Messages, Communication Errors, Card Feeding Errors, Encoding Errors, Printing Process Errors,
Transfer Process Errors and Diagnosing the Image Problems for the Printer.
5.1
Troubleshooting - LCD and Printer Error Message Tables
The LCD display shows the current status of the Printer. Refer to the cause and solution tables in this
section for all possible LCD messages.
This section provides two troubleshooting tables for the LCD error messages and the Printer error
messages. Each table uses a 3-column presentation to present a specific LCD or Printer error
message, its cause and its solution.
•
This allows the troubleshooter to identify the error and its cause, and then perform the
procedure (provided in the solution column).
•
This standard mode of identifying the problem and its solution should provide an efficient
method of troubleshooting this printer.
•
If you encounter problems beyond the capabilities of these two error message tables, visit the
HID Global website.
February 2016
Chapter
L000950, Version: 4.0
5