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HID HDPii User Manual

High definition card printer/encoder
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15370 Barranca Parkway
Irvine, CA 92618-2215
USA
HDPii High Definition Card Printer/Encoder
User Guide (Rev. 1.4)
• HDPii Dual-Sided
© 2011 HID Global Corporation. All rights reserved.
HDPii High Definition Card Printer/Encoder User Guide
L001130 Rev 1.4
1

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  • Page 1: Hdpii High Definition Card Printer/Encoder User Guide (Rev. 1.4)

    15370 Barranca Parkway Irvine, CA 92618-2215 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.4) • HDPii Dual-Sided © 2011 HID Global Corporation. All rights reserved. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 2 In no event shall HID Global be liable, whether in contract, tort or otherwise for any indirect, special or consequential damages arising from the use of the information contained in this document.

  • Page 3: Table Of Contents

    HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.4) _____________________ 1  Section 1: Printer Overview ______________________________________________________ 9    How to use the guide ____________________________________________________________________ 9   Safety Messages (review carefully) ________________________________________________________ 9   HDPii Process Flows (in Table format) ____________________________________________________ 10  ...
  • Page 4 Printing a Test Print Image ______________________________________________________________ 63 Section 4: Accessory Procedures _________________________________________________ 65    Safety Messages (review carefully) _______________________________________________________ 65   Using the Security Lock Slot on the HDPii _________________________________________________ 66 Section 5: General Troubleshooting ______________________________________________ 68    LCD Messages _______________________________________________________________________ 68  ...
  • Page 5   Restoring the Factory Settings for Ethernet ________________________________________________ 147   Resetting the HDPii settings __________________________________________________________ 147   Changing the HDPii LCD Network Settings _____________________________________________ 147   Accessing the Network Setup Menu ____________________________________________________ 148   Changing the DHCP Setting __________________________________________________________ 148  ...
  • Page 6   Using the Printer Supplies tab ___________________________________________________________ 233   Reviewing Information on the Supplies tab ______________________________________________ 233 Section 8: Using the Inhibit Panel (HDPii) ________________________________________ 235    Using Inhibit Panel (via the Fargo Workbench Printer Utility) _______________________________ 235   Using Inhibit Panel (from an Application) _________________________________________________ 236  ...
  • Page 7 Mag Lo-Co Voltage Offset ___________________________________________________________ 276   Mag Flipper Angle Offset ____________________________________________________________ 276   Reviewing the No Printer Connected error message ________________________________________ 276   Reviewing the Value outside the Range error message _____________________________________ 276 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 8   Replacing the Card Cleaning Roller ____________________________________________________ 285   Cleaning the Magnetic Encoder when installed in the HDPii Output Module ____________________ 286   Replacing or cleaning the FAN foam filter. ______________________________________________ 288 Section 11: Fargo Workbench Printer Utility _____________________________________ 289 ...

  • Page 9: Section 1: Printer Overview

    Section 1: Printer Overview How to use the guide The HDPii High Definition Card Printer/Encoder User Guide is designed to provide installers and technicians with quick, efficient lookup of related procedures, components and terms. The Guide can be used effectively either in soft or hard copy, depending on the preference of the installer or technician.

  • Page 10: Hdpii Process Flows (In Table Format)

    Print Film Sensor senses two marks on the Film). The Transfer Film advances forward one panel from supply (advances until the Print Film Sensor senses 1 mark on the Film). HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 11: Reviewing The Hdpii Sequence Of Operations

    Sensor. (Note: This is the closest Sensor to the Print Platen Roller.) All stop. (Note: The Film Ribbon Encoder is active during this step.) The Headlift Motor engages, moving the Printhead down until Headlift Sensor is activated. All stop. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 12 (based on steps from the Output Card Position Sensor). All stop. The Heater is maintained at a set temperature by the RTD when the Printer is ON. The cooling fan is ON when the Printhead is ON or hot. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 13: Section 2: Specifications

    • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 14: Introduction

    CR-80 Optional Included Sided Card (100 per Printer/Encoder) Cartridge) Reviewing the HDPii Package These items are included with your HDPii: • Unpacking Instructions • Software Installation CD (includes Printer Driver) • Cleaning Roller • One (1) power supply with Printer HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 15: Reviewing The Hdpii (Front)

    Reviewing the HDPii (front) Reviewing the HDPii Card Printer Display - HDPii Printer with attached Output Hopper HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 16: Regulatory Compliances

    (Note: This product is intended to be supplied by a Listed Power Unit marked "Class 2" or “I.T.E.” and rated for 24 V dc, 3.75 to 5 A.) File Number: E145118 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 17: Agency Listings

    C’et appareil numerique de la classe A est comforme a la norme NMB-003 du Canada. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 18: Environmental Protection (China-Rohs)

    Environmental Protection (China-RoHS) Environmental Protection Use Period is based on the product being used in an office environment. Traditional Chinese RF Emissions and Safety Statements HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 19: Technical Specifications

    HDPii (See Card tab under Printer Adjustments): (Accepted • CR-80: This selection is the default form size for the HDPii. Standard sizes) This will print a 2.125 in. W x 3.370 in. L (54mm W x 85.6mm L) image including a .04 over-bleed on each of the 4 sides.
  • Page 20 Standard Card Size in mm (HDPii Printer Driver > Card tab) Card Size Sets Custom Card Size when closing dialog box. (Custom • Print Width default = 2.204, upper limit = 2.440, lower limit = selection) 1.000, cannot be null •...
  • Page 21 Colors (dpi) 300 dpi (11.8 dots/mm) • HDPii: 11.50"H x 12.25"W x 9.25"D / 292mmH x 313mmW x Dimensions 235mmD • HDPii + Dual-Sided Module: 11.50"H x 25.00"W x 9.25"D / 292mmH x 626mmW x 235mmD Display User-friendly, SmartScreen™ LCD Control panel Encoding Options •...
  • Page 22 • Magnetic stripe encoding dual-sided (simultaneous) Options • Smart card encoding (contact/contactless) • Printer cleaning kit Output Hopper 100 cards (.030mm) Card Capacity Physical Security The Printer has base-plate tie down points for physical security HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 23 (YMC Front Side / KI back side)* • 64 seconds per card / 56 cards per hour (YMCKI single side with transfer. (with Financial Mag Encoding)** *Print speed indicates an approximate print speed. It is measured HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 24 2.0 Encoding Tracks 1, 2 and 3 Options • Contactless Smart Card Encoder (HID iClass and MIFARE) • Contact Smart Card Encoder reads from and writes to all ISO7816-1/2/3/4 memory and microprocessor smart cards (T=0, T=1) as well as synchronous cards •...

  • Page 25: Functional Specifications

    InTM. This produces the image in the surface of the card. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 26: Printer Components: Resin Thermal Transfer To Usb Interface Port

    Roller this Roller after every 1000+ cards or as needed.) Power Port Connect to the included power supply. USB Interface Connect to the Windows PC USB cable, LAN Connector. Port HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 27: Printer Components: Lcd And Softkey Control Pad

    RECIEVING DATA: Indicates that the Printer is receiving data from the PC. • TRANSFERRING: Indicates the Printer is transferring an image to a blank card. The Print Status screen always displays Cancel in the lower left and HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 28 Note the Printer will always finish its current task before pausing. When the Printer is paused, the Pause softkey button will change to Resume. Press Resume to continue Printer operation. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 29: Printer Components: Print Ribbons

    Ribbon panels found on each Ribbon. This letter code is as follows: = Dye-Sublimation Yellow panel = Dye-Sublimation Magenta panel = Dye-Sublimation Cyan panel = Resin Black panel = Heat Seal panel = Inhibit panel HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 30: Printer Components: Blank Cards

    UltraCard stock has a PVC core and offers medium card durability. • Recommended: UltraCard III stock has a 40% polyester core and offers high durability. • Both types of UltraCards produce printed images with a glossy, photo- quality finish. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 31: Printer Components: Card Input And Output Hoppers

    Printer. A card (inserted into this card slot prior to this command) may cause the Printer to jam when printing occurs. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 32: Printer Components: Transfer Roller

    The Kiosk mode is used to manually feed card stock into the printer, using the HDPii module top slot. Kiosk mode enabled: When a print job is sent to the printer, it will HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 33 If a card is already present in the slot, a card jam error will result. • A card can only be inserted into the slot after the Output is ready to accept it. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 34: Section 3: Installation Procedures

    • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 35: Introduction

    Introduction The following guide will walk you through the installation of the Fargo HDPii Driver. Time Requirement This software installation process will require approximately 2 to 6 minutes (depending on the speed of your PC). System Requirements The System Requirements are as follows: •...
  • Page 36 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 37: Choosing A Good Location

    Covers open.) • Do not install unit near heat sources such as radiators or air ducts or in a place subject to direct sunlight, excessive dust, mechanical vibration or shock. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 38: About Moisture Condensation

    Position the Output Module attachment tabs into the appropriate slots at the base of Printer. See Display A (below). Use the two (2) screws to attach the Output Module to the Printer. Please refer to the pictures below. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 39 Display A - Slide the Output Module attachment tabs into the appropriate slots at the base of Printer Module. This picture shows the Printer and the Output Module. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 40: Removing The Output Side Upgrade Cover (If Applicable)

    Press the release tab in back while simultaneously pulling at the center of the bottom edge. Reverse instructions to re-assemble. Leave it off if your Printer is upgraded for the Output. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 41: Printer Loading Procedures

    To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. • For this reason, your Fargo warranty is void, where not prohibited by law, if you use non- Fargo Certified Supplies. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 42 Step Procedure Load the Print Ribbon into the Print Ribbon Cartridge until the Rolls click. Step Procedure Tighten the Print Ribbon. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 43 Step Procedure Insert the Print Ribbon Cartridge into the Printer until it clicks. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 44: Loading The Clear Hdp Transfer Film

    Loading the Clear HDP Transfer Film Step Procedure Load the HDP Film into the HDP Film Cartridge until the rolls click. Step Procedure Tighten the HDP Film. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 45 Step Procedure Insert the HDP Film Cartridge into the Printer until it clicks. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 46: Inserting The Card Cleaning Roller

    Inserting the Card Cleaning Roller Step Procedure Remove the Card Cleaning Roller from the Print Ribbon packaging and insert the Cleaning Roller onto the black spindle from the supply pack. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 47 Step Procedure Remove the protective sleeve from the Card Cleaning Roller. Step Procedure Insert the Card Cleaning Roller into the card input area. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 48: Loading The Blank Cards

    Important: The front of the card must face DOWN. The back of the card or the magnetic stripe on the card must face UP. The Smart Chip is loaded on the bottom. Place the Card Input Cartridge onto the Printer until it clicks. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 49: Adjustable Film Cartridge Details

    Once the cartridge and the new transfer film are adjusted properly, leave the adjusted film cartridge in the printer it was adjusted for. Note: Do not swap cartridges between printers. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 50 There should be a gap between the film roll itself and the green and yellow flange No ‘WALKING’ issue. Verify a gap between the film roll and green/yellow flange. The gap should be about equal. No adjustment should be made. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 51 No gap between the film roll and the green flange. The film has started to spool up against the green flange. Adjustment should be made to the cartridge peel bar in a counter-clockwise direction. See below for complete instructions HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 52 Step 2: Using a flat blade screwdriver turn the adjustment screw ¼ turn counter-clockwise. Step 3: Print 10 cards and verify film is tracking straight from supply spool to take-up spool. If not, repeat step 2 & 3. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 53 Step 2: Using a flat blade screwdriver turn the adjustment screw ¼ turn clockwise. Step 3: Print 10 cards and verify film is tracking straight from supply spool to take-up spool. If not, repeat step 2 & 3. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 54 Procedure for adjusting the mis-registration on a horizontal oriented card Black bar lines show NO mis-registration Black bar lines show horizontal mis- registration. No adjustment needed Adjustment needed HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 55: Connecting Power To Hdpii Printer

    Connecting Power to HDPii Printer Caution: Do not plug in the USB cable until prompted to do so during the installation of the HDPii Printer Driver. See the Printer Driver Installation Procedures procedure. Step Procedure The Printer connections are shown in the Display below.

  • Page 56: Printer Driver Installation Procedures

    Printer Driver Installation Procedures (NOTE: The HDPii printer is shipped with a security feature enabled that prevents unauthorized use. After the drivers are installed successfully this feature needs to be disabled in order to use the printer. To disable this security feature contact HIDGlobal Technical Support at www.hidglobal.com...

  • Page 57: Installing The Hdpii Printer Driver

    “Windows Explorer” to view the contents of the CD. Then, double-click on the Setup.exe file listed on the CD.) Click on the Next button to continue with the installation. Step Procedure HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 58 Click on the Next button to continue with the installation. Step Procedure a. Select Local to install a USB Printer. b. Select Network and enter an IP Address for the Printer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 59 Step Procedure Click on the Next button to begin the installation. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 60 Step Procedure Wait during the installation. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 61 Step Procedure Applies to USB Printer installation: Connect the power to the printer. Connect the USB cable to both the PC and the Printer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 62 IF you click the BACK button from the previous screen shot; otherwise, this is automatic.) b. Wait while the Driver components are being copied to your PC. Step Procedure Click the Finish button. Reboot your computer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 63: Printing A Test Print Image

    Open the Driver settings. a. From your computer’s startup menu, select Settings > Printers and Faxes b. Double click on the HDPii Card Printer under the Printer’s window. c. Select Printing Preferences under the Printer drop-down menu. (Note: This will bring up the HDPii Printing Preferences window.) a.
  • Page 64 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 65: Section 4: Accessory Procedures

    • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 66: Using The Security Lock Slot On The Hdpii

    Important: Compatible locks are not sold by HID Global; however, they are readily available from computer stores. The HDPii Printer has a Security Lock Slot located in the back lip of the metal chassis to accommodate a standard laptop security lock.
  • Page 67 Follow the locking procedure recommended by the lock vendor. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 68: Section 5: General Troubleshooting

    The purpose of this section is to provide the User with specific procedures relating to the LCD Messages, Communication Errors, Card Feeding Errors, Encoding Errors, Printing Process Errors, Transfer Process Errors and Diagnosing the Image Problems for the HDPii. Important! Fargo Card Printers require highly specialized print Ribbons to function properly.

  • Page 69: Troubleshooting - Lcd And Printer Error Message Tables

    • This standard mode of identifying the problem and its solution should provide an efficient method of troubleshooting this Printer. • If you encounter problems beyond the capabilities of these two error message tables, you should contact www.hidglobal.com HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 70: How To Use The Lcd Error Message Table (Example Provided)

    Note the correlation between Column 1 (below) and the PC Error Message window (below). • This allows you to correlate the LCD Error Message with the PC Error Message (identifying number), then troubleshoot your Printer as needed. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 71: Troubleshooting With The Lcd Error Message Table

    No. 155 and 170) problem persists, call for technical assistance. Calibrate Film Film Sensors need to be Select Cancel and then calibrated. perform the Film calibration (PC Error Message procedure. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 72 No. 71) and clean the Printer’s Feed Rollers and Printhead at this time. Cover is Open The Cover was left open. Ensure that the Cover is properly closed. (PC Error Message HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 73 Nos. 26 and 176) Film Break/Jam The film is not able to move Check for obstruction. If the correctly. Check for problem persists, call for (PC Error Message jams/breaks. technical assistance. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 74 EE settings in (PC Error Message range. the Driver. No. 6) Reset the correct value according to the steps in the Troubleshooting Section. If this problem persists, call for HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 75 (PC Error Message interrupted. No. 106) If this problem persists, call for technical assistance. Mag Encoder Paused The Magnetic Encoder is in a pause state. (PC Error Message No. 143) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 76 You are trying to send encoding data, but the encoding data, but the Printer (PC Error Message Printer is not configured with is not configured with this No. 177) this Encoder type. Encoder type. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 77 Output (to ensure cards do not eject into the chassis). Reject Output The Sensor detects that the Hopper number of cards rejected is getting close to the 30-card HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 78 Ribbon back on to the take-up No. 97) core. Press Resume to continue or Cancel to abort. Ribbon Out The print Ribbon has run Install a new Ribbon and press HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 79 Driver. (PC Error Message film type selected in the Nos. 162 and 163) A reboot is required. Printer Driver. A Self-test job cannot be printed with the print media HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 80: Troubleshooting With The Printer Error Message Table

    Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. Card Jam A Card has become a. Open the Printer's Front Cover HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 81 Output Module Cover. Flipper Table. b. Clear any cards in the Flipper Table by using the Forward and/or Back buttons located on the Printer's LCD display. c. Close the Printer's Front HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 82 Printer's LCD display to continue printing. e. To cancel the print, press the Cancel Print button from the Driver's display dialog or the Cancel button on the Printer's LCD display. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 83 Printer's LCD display. Ribbon RFID Error The Ribbon tag Check that the Ribbon is installed information is corrupted or properly. Cancel is the only incorrect. option. Press the Cancel Print button HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 84 Printer's LCD display to continue printing. e. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 85 To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. c. Install a Certified Print Ribbon HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 86 Printer's LCD display to continue printing. d. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 87 Reboot the Printer by cycling detecting movement from power. the Headlift Cam. To cancel, press the Cancel Print button. Invalid Password The Password entered is Press OK to enter another HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 88 The Print Film caused a Ensure that the appropriate Print general error. Film is installed and press the Resume button located on the Printer to continue printing. To cancel, press the Cancel Print HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 89 Cancel button located on the Printer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 90: Communications Errors

    Use WordPad 1) Go to the File menu and select Page Setup. 2) Click on the Printer button and select the HDPii Card Printer. 3) Click OK and reset all four margins to zero. (Note: The WordPad will automatically replace the values with its minimum margins.)

  • Page 91: Printing A Test Image

    These images help to determine if the Printer is functioning properly.) Scroll to the desired Self Test image from the Choose Test window and press the Run Test button. Display A – Click on the Diagnostic button. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 92 Display B – Click on the Run Tests button. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 93 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 94: Reviewing The Alignment Self-Test Card

    (Note: The image consists of sixteen (16) gray scale boxes and alignment arrows. The gray boxes are composed from a composite of YMC color panels.) Adjust the TOF and EOF settings to change image placement. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 95: Reviewing The Color Bars Self Test

    Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card Coverage on a CR-80 sized card.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 96: Reviewing The Device Settings Self-Test

    Use this card to view the Printer settings and counts for Card Count (CC), Card Cleaning Count (TC) and others. The Card Count is the total number of cards the Printer has produced. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 97: Reviewing The Ymck Self Test

    Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card Coverage on a CR-80 sized card.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 98: Reviewing The Magnetic Self Test

    This option only applies if a Magnetic Encoding Module is installed in the Printer. (Note: The Printer will feed, encode and eject a card. Be sure to have high coercivity cards installed when running this test.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 99: Reviewing The Resin Self Test

    Reviewing the Resin Self Test Step Procedure Use this card to determine that the Resin panel is printing properly. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 100: Section 6: Ethernet Option

    Ethernet protocols with an IEEE 802.3 10/100Base-T Ethernet female RJ45 connector. • Application: The Ethernet Option applies to the Fargo HDPii High Definition Card Printer/Encoder. With the Ethernet Option properly installed and configured, these Printers are able to print in the same manner as a Printer directly connected to the PC via a USB interface.

  • Page 101: Technical Specification - Ethernet Option

    Provides easy Printer configuration with any web browser. Log Messages Provides logging of usage and error events via e-mail, UDP or TCP/IP. Password Security Provides security with passwords and configurable User permission levels. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 102: Network Services - Overview

    All clients are able to send print jobs to the Printer and monitor Printer jobs and errors with the standard Windows printing system using the Fargo Printer Driver installed on their local PC. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 103: Reviewing The Web Page Server

    • The Ethernet interface is a fully-manageable SNMP agent that supports MIB-II. • The Ethernet interface is MIB II compliant, allowing SNMP managers to monitor protocol, network and routing statistics. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 104: Telnet Command Line Interface

    Printer will respond with additional help. For example, you can enter “list”, and the Printer will respond with all subcommands to the list command.) Telnet Command Command Purpose Command Format Display help for Telnet HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 105 Display information about list default net the default network settings of the Ethernet interface. user Display information about list user the defined User names and their type (root or guest privileges). HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 106 It must specify a valid e-mail address. Specify the IP address of the set syslog <LOG_NAME> UPD system logging udp <IPADDRESS> program. from Restore system log path set syslog from HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 107 -dhcp from Restore the network settings store net from from either the default default|current settings or the current HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 108 This includes the status and device response. See the Printer web page description. cancel Cancel a specific print job cancel 10 from the print queue. quit Stop the current Telnet quit session. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 109: Ethernet Web Pages - Standard Procedures

    Press Enter or click on the OK button. If the name and password is not accepted, another login prompt will appear on screen. (Note: Repeat this procedure with the correct User name and password.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 110: Accessing The Home Page

    Press Enter or click on GO. View the Home page. The Home Page displays general information about the Printer. See below. Display – See Procedural Steps 2 and 3 (above) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 111: Reviewing The Home Page

    Reviewing the Home Page This section provides a display of the HDPii Home Page. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 112: Reviewing The Home Page Categories And Fields (Table)

    User assigns to the Printer. Set by Firmware Printer Displays the current Firmware version. Firmware Version Boot Loader Displays the current boot loader Firmware Firmware version. Version (HDPii only) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 113: Configuring The Network Settings

    Accessing the Network Settings page The Network page displays the current network settings and allows the User to change the settings. Step Procedure Select the Network link from any web page of the Printer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 114: Reviewing The Interface

    These are also labeled as “Dynamic” if they were provided by DHCP or “Static” if they came from the Stored Settings. • The current settings will be “Dynamic” only if Obtain an IP address automatically was selected when the Printer was restarted last. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 115: Switching To The Automatic Ip Address Mode

    Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to affect this change. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 116 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 117: Changing To The Static Ip Address Mode

    Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to effect this change. See the Reviewing Web page security procedure (below). HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 118: Reviewing Web Page Security

    Using the Clear Changes button Step Procedure Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area. See the lower left corner of this display. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 119: Using The Media Information Page

    Select the Status link from any web page of the Printer. Select the Media page link. View currently-installed Media information pertaining to the following: • Part Number • SecureMark Part Number • Percent Remaining • Ribbon or Film Type HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 120: Using The Tcp/Ip Page

    Step Procedure Select the Status link from any web page of the Printer. Select the TCP/IP page link. View information on all current network connections in the TCP connections area. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 121 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 122 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 123: Using The Printer Page

    The status which displays information about the current print job. • The device which displays information about the Printer. • The fields are described below. See below to view the entire Printer page. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 124 Cancel a specific print job by selecting the appropriate Cancel button, which appears when a print job is queued. This table is shown below. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 125 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 126: Using The System Log Page

    The System Log page displays the current system log settings and allows the User to change the settings. (Note: These settings configure how system logging occurs. There are two logs.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 127: Changing The Log Name

    Click on the Submit button to save this change. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 128: Selecting The Log Type

    Select the link for the log name you want to view or configure (the default choices are log1 or log2). Select the Print Job Started checkbox to generate the log entries for each Print Job Started. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 129: Selecting The Log Destination

    Selecting the Log Destination Specify one destination for the log. Step Procedure – No event logging. Select the System Log link. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 130 Select the None radio button when no log is required. (Note: This is the default.) Select Submit. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 131: Setting Up Email Event Logging

    Enter a valid e-mail address in the associated textbox. Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 132: Specifying Udp Event Logging

    • A syslog host program is necessary to use this method, such as, Kiwi Syslog Daemon or WinSysLog. Select the link for the log name you want to view or configure (the default HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 133: Specifying Tcp Event Logging

    Specifying TCP Event Logging Follow this procedure to send logging messages to a pre-existing IP connection made on the TCP port. Step Procedure 1 Select the System Log link. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 134 Log Messages: All system log messages would then be displayed in that Telnet session window. (Note: This is a one way connection for logging only. Any input to the Printer on this connection is ignored.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 135: Using The Administration Pages

    (which appears on the Home page). Step Procedure Select the Administration link. Select the link for the System web page. To change an attribute, type the new entry in one of these boxes: HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 136: Changing The Root Password

    Users can only be added or removed using Telnet commands.) Step Procedure Select the Administration link. Select the Passwords link to get to the Password web page. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 137: Using The Reboot Pages

    Using the Reboot pages Rebooting the HDPii restarts the complete Printer, which includes the Print Server. Rebooting the Printer The Reboot page allows the HDPii User to reboot or reset the Printer and/or enter the upgrade mode. Step Procedure Select the Administration link.

  • Page 138: Upgrading The Main Firmware

    The Upgrade page allows the User to upload new Firmware to the Printer. For the HDPii Printer/encoder, this Upgrade page provides for upgrading the main Printer Firmware which includes the Print Server Firmware. It is only available to the HDPii after the Printer has been rebooted into the upgrade mode. Step Procedure Select the Administration link.
  • Page 139 Select the Upgrade button to get Printer into the upgrade mode. Select the Yes button and wait for reboot, as shown below in Displays A and Display A – Rebooting into the Upgrade Mode HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 140 Step Procedure Select Administration when the Home page appears. See Display A below. Select Upgrade to get to the upgrade page. See Display B below. Display A – Selecting Administration HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 141 Select the Upgrade button to start the Firmware upload. See Display A below. Select Reboot when requested. See Display B below. Display A – Selecting the Browse and Upgrade buttons. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 142 Display B – Continuing to reboot HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 143: Using The Print Path Page

    5402 will be used for the RawSocket TCP Port, the CPS Data TCP Port and the CPS Command TCP Port respectively. • The CPS Command TCP Port is dependent on the setting of the CPS Data TCP Port and always two units higher. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 144 Printer. (Note: These settings will not be lost if the power is removed from the Printer.) Select the Clear Changes button to delete these changes from this page. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 145 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 146: Using The Help Page

    Green LED (Left) The Network link is not present. There is NO network traffic to this IP address. Amber LED (Right) Blinking There is Network traffic to this IP address. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 147: Restoring The Factory Settings For Ethernet

    Resetting the HDPii settings The HDPii has a menu selection that allows the User names and passwords to revert to default. To reset these settings, select: Menu: Setup Printer: Network Settings: Reset Passwords...

  • Page 148: Accessing The Network Setup Menu

    This value can be set explicitly by the User to force the Ethernet interface configuration in cases where auto negotiation fails. • Failure of the automatic network configuration can cause slow data transmission, longer print times or network connection problems. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 149: Accessing The Network Setup Menu

    Press Select when Network Settings appears on the LCD. Saving addresses Step Procedure. See the Accessing the Network Setup Menu procedure (above) to access the Network Settings menu: Options > MENU -> Next -> Network Settings HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 150: Resetting Passwords

    Display D as an example. Your IP address is identified in the final LCD screen. You have completed the procedure. Display A – Printer Ready (first Display B – HDPii (second step) step) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 151: Ethernet Printer Troubleshooting Procedures

    Verify that the port configuration of the PC Printer Driver is set to communicate to the Printer over the correct IP address. See Frequently-asked Questions at the end of this section. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 152: Verifying The Printer Connection

    Procedure Ensure that your Printer has a valid network connection. Verify that the HDPii has the green LED on solidly and the amber LED is flashing with network activity. If the LEDs do not indicate connection, verify the network connection with another device.
  • Page 153 How do I upgrade the Print Since the Print Server is integrated into the main print Firmware Server Firmware for my on the HDPii, there is not a separate Firmware upgrade for the HDPii Printer? Printer Server. (Note: Therefore, the upgrades are done with the main Printer Firmware.)
  • Page 154 User and guest as a non-administrative User. The HDPii supports two (2) Users. What if I lose the password The HDPii has a menu selection that allows the User names for my Printer or it is not and passwords to revert to default: accepted? Options >...
  • Page 155 Formatted: Bullets and Numbering compatible Printers and specify their addresses. The HDPii also allows you to use the LCD menus to save the current IP addresses as static (see above) and then switch DHCP (dynamic IP address selection) to DISABLED (Menu: Setup Printer: Network Settings: DHCP [select]).

  • Page 156: Glossary Of Terms

    SNMP and the functions that can be managed. Information Base) Network Settings The basic network parameters needed to configure the network interface. (Note: These include the IP Address, the Subnet Mask, the HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 157 A common utility or command that sends a message to network devices asking for a return message. (Note: This is used to diagnose the connection, if the device is on the network, or to troubleshoot the connection.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 158: Section 7: Printer Adjustments

    • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 159: Printing On Alternate Card Stocks

    Defaults: The HDP Printer Driver software has default Transfer Temperature and Dwell Time settings that deliver the best transfer for these card types. These defaults automatically configure based on the card type, Ribbon type and whether printing single- or dual-sided. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 160 Printer Driver setup window is closed. • Custom Card stock: To determine the proper settings for custom card stock, Fargo recommends the Tape Adhesion Test. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 161: Printer Driver Options

    Driver version from the system. • To do this, select Start, Programs and point to the Fargo folder. • Then, select the Uninstall Printer Driver icon for the specific Printer model as shown here. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 162 This is because you most likely performed a Printer self test while you were setting up the Printer. • Once installed, the HDP Card Printer icon will appear in the Printer’s folder. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 163: Setting Up The Printer Driver

    Setting up Windows Step Procedure Click the Start button, point to Settings and select Printers. Click on the HDPii icon with the right mouse button. Select Document Defaults... if using Window NT. Select Printing Preferences... • If you would like to permanently save the Printer Driver settings so you will not need to change them again, do so through the main Printer Driver setup window described above.

  • Page 164: Using The Card Tab

    Select the appropriate card option: • CR-80: This selection is the default form size for the HDPii. This will print a 2.125 X 3.374 image including a .04 over-bleed on each of the 4 sides making the overall form size 2.204 X 3.452 (56 X 87.7 mm).

  • Page 165: Selecting The Card Type

    Indala FlexISO XT- Composite ( FPIXT) • Custom 1 • Custom 2 Caution: If the appropriate option is not selected, the wrong Dwell Time and temperature may be used during the image transfer process, which HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 166 HDP Film or warping of the card.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 167: Setting The Orientation

    Select either the Portrait or Landscape radio buttons for Orientation. Step Procedure Select Portrait to cause the card to print in a vertical orientation. Select Landscape to cause the card to print in a horizontal orientation. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 168: Specifying The Number Of Copies

    Specifying the number of Copies Specifies the number of copies to be printed. • The upper limit is 10000 and the lower limit is 1. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 169: Selecting The Diagnostics Button

    Selecting the Diagnostics button This will launch the Diagnostic tool (if installed). HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 170: Selecting The Test Print Button

    For YMCKH, the PRN file is full color with resin and front only. • For YMCKI, the PRN file is full color, with resin, and with an inhibit area on the front only. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 171: Selecting The About Button

    Selecting the About button Select the About button to open a dialog box containing the copyright information as well as the Driver’s version number and date code. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 172: Selecting The Toolbox Button

    Selecting the Toolbox button Select the Toolbox button. See the Section 9: Toolbox section for more information and procedures. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 173 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 174: Using The Device Options Tab

    In the Firmware, the values (representing the installed Ribbon and installed Transfer Film) are updated on initialization (including each time the cover is closed). • The Firmware compares the Ribbon and Film values in the PRN file to HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 175 • Activating the Device Options tab automatically repopulates the Ribbon and Film types. (Note: You will see an error message if no Printer found when activating the Device Options tab.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 176: Adjusting The Ribbon Type

    Users can select these Ribbon types to prevent film from transferring over security features, signature panel or other areas of special interest on the card surface.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 177 YMCKI (Full Color/Resin Black/Inhibit): Yellow, Magenta, Cyan, Resin Black, Inhibit • YMCKIKI (Full Color/2 Resin Black/2 Inhibit): Yellow, Magenta, Cyan, Resin Black, Inhibit, Resin Black, Inhibit • K (Premium Resin) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 178: Adjusting The Film Type

    (2.0 seconds per inch) to defaults when non-custom card type is chosen on Card tab.) • Select the Holographic option to change appropriate internal Printer settings needed to make the holographic film work. (Note: Select this HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 179: Using The Dual Sided Group Functions

    The Dual Sided group checkboxes (shown below) are grayed out if no Output is automatically found or if the Dual Sided is manually turned off. See the procedures in this section for more instructions. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 180: Using The Dual Sided - Print Both Sides Option

    Page 1 will be transferred to the front side of the card. • Page 2 will be transferred to the backside of the card. • The Printer Driver will always place all odd numbered pages on the front HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 181: Using The Print Both Sides - Split 1 Set Of Ribbon Panels Option

    Ribbon panels will be split to print both the front and backside of a card. • This option becomes active when Print Both Sides is checked. • The Default is active and unchecked except for YMCKK, which is checked. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 182: Using The Print Both Sides - Print Back Image On Front Of Card Option

    If you need to print the resin black on the chip-side of the Smartcard. The second page of the document will be printed on the front side of the card. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 183: Using The Dual Sided - Print Back Side Only Option

    • The second page of the document will then be printed on the back of a second card. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 184: Using The Device Options Group

    Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options Use this option to change the position of the printed image in relation to the set location of a card's Magnetic Stripe or smart chip. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 185: Using The Disable Printing Option

    Select this option to ensure no print data will be sent to the Printer (while all encoding instructions will be sent according to how they are configured within the software). (Note: The default is unchecked.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 186: Using The Image Color Tab (Hdpii)

    Using the Image Color tab (HDPii) Use this tab to adjust color properties. (Note: The HDPii Printing Preferences window has the same Image Color tab functionality as the Printing Preferences window.) Step Procedure Select the System Color Management color matching option to control the Sharpness, Contrast and Gamma of the printed image, as well as the individual color balance of Yellow, Magenta and Cyan.
  • Page 187 Display B – Image Color tab > Advanced Settings button > Advanced Image Color window HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 188: Using The Quality - Color Matching Dropdown

    Algebraic option but through a more complex color matching algorithm. (Note: This option shifts colors more radically so the colors in the image will more closely match how they appear on screen.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 189 Move the slide to the right to cause more heat to be used, thus generating a darker print. (Note: This slide only affects those images printed with dye-sublimation Ribbon panels (YMC).) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 190 (Note: This control can be helpful for fine-tuning the sharpness of resin text and bar codes.) Step Procedure As needed, return all options to their factory settings by clicking on the Default button. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 191: Adjusting For The Resin Dither

    Step Procedure Select Optimized for Graphics when printing lower quality images (e.g., clipart, logos, etc.) with resin. Select Optimized for Photo when printing photo quality images with resin. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 192: Using The Advanced Image Color Window

    Using the Advanced Image Color window Step Procedure Click on the Advanced Settings button to bring up the Advanced Image Color window. See below. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 193 Sharpness (Default, 0%): Move the slide to the left for (-) or less sharpness. Move the slide to the right (+) or more sharpness of the printed image. Study the image (on the right) to determine correct sharpness. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 194 In addition, here are further instructions: • Yellow Balance (Default, 0%): Move the slide to the left for (-) or less yellow as an individual color. Move the slide to the right (+) or more HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 195 Move the slide to the right (+) or more cyan as an individual color balance. Study the image (on the right) to determine correct color cyan balance effect. Step Procedure HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 196: Using The Default Button On The Image Color Tab

    Step Procedure Click on the Default button to clear changes back to default setting for Image Color tab only and NOT for the Advanced Image Color dialog box. See below. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 197 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 198: Using The Image Transfer Tab

    Using the Image Transfer tab Use this tab to adjust the Image Position, Transfer Dwell Time and Transfer Temperature. (Note: The HDPii Printing Preferences window has the same Image Color tab functionality as the Printing Preferences window.) Adjusting the Image Position controls Use the Image Position controls to position the image on a card (to be adjusted).
  • Page 199 Printer if a positive number is entered and toward the card input side of the Printer if a negative number is entered. (Note: The maximum value for the Vertical and Horizontal adjustments is ±100 Pixels (10 Pixels = 0.03 (.8mm).) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 200: Adjusting The Transfer Dwell Time And Temperature

    Card Type option. • Changes made to the Dwell Time and temperature settings are saved for the selected Card Type option (upon exiting the Printer Driver setup in the Printer’s Control panel). HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 201 Transfer Temperature Sets temperature for intm transfer in Celsius Lower limit = 150.0 Celsius, Upper limit = 190.0 Celsius • UltraCard III - Composite: Default = 175.0 seconds per inch • UltraCard- PVC: Default = 175.0 Celsius HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 202 If the Film is transferring properly, perform a final durability test called the Tape Test. For instructions on how to do a tape test, see the Conducting the Tape Adhesion Test procedure below.xxx HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 203: Conducting The Tape Adhesion Test

    Remove the tape by smoothly and rapidly (approximately 2 inches/second (50mm/sec)) pulling it up at a perpendicular (90 degree) angle to the card. (Note: The IPC recommends a minimum of three tests for each card type evaluation.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 204 Visually examine the card and the strip of tape pulled from the card, to see if any portion of the HDP Film was removed from the card. • If any residue (e.g., oil or grease from fingertips) is present on the card HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 205: Using The Default Button

    This information should be available from the card manufacturer. Using the Default button Step Procedure Use the Default button to reset the Transfer Dwell Time and Transfer Temperature to defaults for current Card Type choice. See below. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 206 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 207: Using The Magnetic Encoding Tab

    Step Procedure Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. (Note: The following describes these options and the Printer's Magnetic encoding process.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 208: Using The Encoding Mode Dropdown List

    1, 2 and 3, by correctly modifying these Magnetic Encoding options. One of four modes can be selected by this Encoding Mode dropdown: • ISO Encoding • Custom Encoding • Raw Binary Encoding • JIS II Encoding HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 209 ISO Encoding. (Note: The defaults are the same as the ISO Encoding Encoding selection defaults. However, all functions on the Magnetic Track Options tabs are (active and active.) inactive functions) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 210 Shift Data Left checkbox is not selection (active and active. All functions on the Magnetic Track Options tabs are inactive inactive except for Bit Density.) functions) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 211 Magnetic Track Options tabs. It also disables the Encoding selection Coercivity dropdown function and Shift Data Left checkbox option.) (active and The default Coercivity is 600 Oe. inactive functions) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 212: Selecting The Coercivity/Magnetic Track

    Select the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options (if the application being used requires customization of the standard ISO encoding process). HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 213: Reviewing The Magnetic Track Options

    After making the required selection, the Magnetic Track Options box displays the current set of customization options for the selected track. • Remember that each track must be customized independently of the other two. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 214: Using The Character Size Buttons

    • Select 4 Bits to change the bits per character to 4 BPC. • Select 5 Bits to change the bits per character to 5 BPC. (Note: This is the default for Tracks 2 and 3). HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 215: Using The Ascii Offset Dropdown List

    Track 1.) • Select ZERO to change the ASCII Offset to ZERO. (Note: This is the default for Tracks 2 and 3.) Using the Bit Density dropdown list HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 216: Using The Lrc Generation Dropdown List

    The lower limit is 75 and upper limit is 210.) Using the LRC Generation dropdown list Use this option to customize the LRC Generation Mode (used to encode the Magnetic data on the currently selected track). Step Procedure HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 217: Using The Character Parity Dropdown List

    Select Even Parity to change the Encoder Mode y to Even Parity. • Select Odd Parity to change the Encoder Mode to Odd Parity. (Note: This is the default for all tracks.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 218: Reviewing The Iso Track Locations

    Magnetic data to be encoded. • These specify the data that is to be encoded, the tracks to encode and mark the start and stop of the data string. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 219: Reviewing The Sample String

    The table below shows the SS, ES, FS and the valid characters defined for each track. Reviewing the Sample String • Track 1: ~1%JULIEANDERSON^1234567890? • Track 2: ~2;1234567890987654321? • Track 3: ~3;1234567890987654321? HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 220: Reviewing The Ascii Code And Character Table

    (See the table below.) ASCII 48-63 Track 3 (See the table below.) Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Character Code space < > HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 221: Using The Default Button (Image Transfer Tab)

    Using the Default button (Image Transfer tab) Step Procedure Use the Default button to reset defaults for the current Track tab only. See below. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 222: Using The K Panel Resin Tab

    (Note: The Printer Driver will print areas of the image where it finds black coloring with the Print Ribbon's resin black (K) panel as specified by each of the following options.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 223: Using The Scroll Controls

    Lower limit = 0.200 (cannot be null) Defines the X coordinate for the lower left corner of the area • Default = 0.000 • Upper limit = 3.247 • Lower limit = 0.000 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 224: Using The Click And Drag Capability

    Card tab.) • The inches radio button displays the area size and the location in inches. • The mm radio button displays the area size and the location in mm. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 225: Using The Add And Delete Buttons

    • The Add and Delete buttons become inactive and are grayed out. • The Defined Area object size and location scroll controls become inactive and are grayed out. • The inches and mm dials become inactive and are grayed out. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 226: Selecting The Defined Area(S)

    • The card image becomes white with the grid and one area (available for the user to start with). • The defined areas print black with resin. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 227: Selecting The Undefined Area(S)

    • The card image becomes black with the grid and one area (available for the user to start with). • The defined area does not print black with resin. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 228: Defining The Area To Activate The Card Grid

    .2 x .2 (5mm x 5mm) and at its default location in the lower left-hand corner (0,0). (Note: This square represents the first defined area.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 229: Measuring The Total Card Area

    Printer.) Measure the total area and enter those dimensions into the dimension boxes. (Note: The minimum size an area can be is .2 x .2 (5mm x 5mm).) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 230: Measuring The Area To Be Positioned On The Card

    Enter these values into the X and Y boxes, as shown below. c. Note that the card grid lines are spaced at .2 (5mm) intervals. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 231: Selecting The Print Ymc Under The K And Print K Only Options

    Delete an area by selecting the area and clicking on the Delete button. (Note: If all areas are deleted, the K panel Resin options will automatically be deselected.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 232 Select the Print K Only option to print all black in the designated Defined/Undefined areas only with the resin black (K) panel or to print resin black onto a white background to maximize the sharpness of printed text and barcodes. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 233: Using The Printer Supplies Tab

    Use the options on this tab to view information about the Ribbon and HDP Film installed in the Printer. (Note: The gauges are horizontal.) Reviewing Information on the Supplies tab Here are the guidelines for automatic positioning on the Supplies tab. Step Procedure HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 234 Use this tab to determine the following information (see below): • Ribbon Level: Type, Reorder Number and Gauge Indicator. • HDP Film Level: Type, Reorder Number and Gauge Indicator. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 235: Section 8: Using The Inhibit Panel (Hdpii)

    • Operating Systems: This method works on all applications generating print jobs to the HDPii under all operating systems. (Note: This is regardless of whether the printer (being used) is a shared instance from another workstation or an instance local to that particular workstation.)

  • Page 236: Using Inhibit Panel (From An Application)

    Generating TextOut Commands • Applications (generating TextOut commands): Applications that do create TextOut commands include Corel Draw, Microsoft Word, and Microsoft WordPad. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 237: Rendering Print Jobs

    • Example: Place a “~IC:\Test\inhibit.bmp” text object within a Corel Draw print job against a local HDPii printer instance under Windows XP to cause the printer driver to look for a file with that name and location on the local workstation. (Note: This is because both the server and client portions of the printer driver processing occur on the local workstation.)
  • Page 238 Create a bitmap file using Microsoft Paint which is of size 1035 pixels width and 661 pixels length, of monochrome (Black and White) colors. Step Procedure Place objects on the image which correspond to the area which are to be inhibited. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 239 Step Procedure Fill the inhibit areas with black color. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 240 Step Procedure Save the file as a BMP from within Paint. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 241 Step Procedure Add the ‘~i’ command to the application file. In this case Microsoft Wordpad was used. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 242 Step Procedure Create the rest of the card using the application. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 243: Using The Test Print

    Step Procedure Bring up the Printer Preferences dialog via Start -> Settings -> Printers and Faxes. Right click on the HDPii printer instance, then left click on Printer Preferences to select the Card tab. Click the Test Print button. HDPii High Definition Card Printer/Encoder User Guide...

  • Page 244: Inhibit Panel Feature Operation

    Examples of where this feature may be used are signature panels, and magnetic stripe areas.) There are two ways to use the Inhibit Panel feature: • Define inhibit areas using the Fargo Workbench. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 245: Using The Fargo Workbench Printer Utility For Inhibit Area Placement

    • The environment of the printer instance determines on which workstation the print job is rendered. Where the inhibit bitmap file needs to be placed depends upon what workstation the job is rendered. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 246: Inhibit Bitmap - Local Printer Instances Functions

    For example placing a “~iC:\Test\inhibit.bmp” text object within a Corel Draw print job against a local HDPii printer instance under Windows XP causes the printer driver to look for a file with that name and location on the local workstation.

  • Page 247: Section 9: Toolbox

    • Cancel button: Closes the dialog box and cancels the Toolbox changes since the Driver dialog box has been opened. • Help button: Launches Help specific to the active tab. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 248: Selecting The Configuration Tab

    • Under Event Monitoring, select events to be monitored. (Note: The Driver will notify or prompt the User when the selected events occur.) • Under Set Language for Printer LCD Display, select a language. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 249: Using The Configuration Tab

    This Event Monitoring group box displays the Low Supplies (Ribbon and Film). • The default setting is checked. If checked, the Ribbon Low message box is displayed with every print job when Printer reports low Ribbon to the driver. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 250: Reviewing The Ribbon Low Message

    Driver Toolbox Configuration tab or directly from the LCD. The last language chosen from any of these methods is the active language for the LCD. • English is the default. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 251: Selecting The Calibrate Film Tab

    Ensure the Printer’s Cover is closed. c. Click on the Calibrate button. (Note: The Printer’s LCD will display CALIBRATE PASSED.) d. Click on the OK button on the LCD display to complete the procedure. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 252: Selecting The Calibrate Ribbon Tab

    The two buttons for the Calibrate Ribbon tab are described below. • Calibrate button: Sends the Calibrate Ribbon Command to Printer. Follow the instructions below to set up the Printer. • Help button: Launches help specific to this tab. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 253: Selecting The Clean Printer Tab

    The button for the Clean Printer tab is described below. • Clean Button: Launches cleaning routine. Follow the instruction on the page for setting up the Printer. • Help button: Launches help that is specific to this tab. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 254 When the Cleaning routine is complete, the Cleaning Card will exit the Printer. g. Reinstall the Card and Film Cartridges. The Cleaning routine will begin after all current print jobs have completed. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 255: Using The Clean Printer Group Box

    Printer notification is checked, the user might believe that the reminder is working while Never means the reminder will never be displayed.) • OK button: Use this button to close the dialog box and execute the user choice. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 256: Selecting The Advanced Settings Tab

    Current Column: Displays current value for setting • Change the value by clicking on the value to activate spin control or type. • Apply Button: Applies changed values. • Restore Defaults Button: Restores default values. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 257 Access the Advanced Settings tab through the ToolBox. First page of Advanced Settings (Options explained below) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 258 Second page of Advanced Settings (Options explained below) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 259 Third Page of Advanced Settings (Options explained below) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 260: Advanced Settings Description

    Lighten the printed image by clicking the down arrow to enter a negative value and decrease the amount of Printhead heat. Darken the image by clicking the up arrow to enter a positive value and HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 261 Printhead heat. Caution: If the value is set too high, the Ribbon may jam or even break. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 262: Using The Print Top Of Form Option

    Determine which grid line to the left of the center Transfer Alignment Block is closest to the edge of transfer. Align the leading edge of the center Transfer Alignment Block with the Edge of Transfer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 263 • To help with this setting there are (+/-) orientation arrows located at the upper and lower left sections of the card. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 264 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 265: Using The Print Left Of Form Option

    • Adjust the Print LOF up or down by the number (located below the line located closest to the edge of the card). a. Measure the density square, as shown below. b. Adjust the image density to 66% ± 1%. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 266: Using The Mag Top Of Form Option

    Stripe as a “positive” or “negative” Magnetic Offset value is entered. • For this diagram, assume that the card is transparent and the card's Magnetic stripe can be seen through the top or front side of the card. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 267 Caution: If the negative value is set too high, the Printer may start encoding before the card's Magnetic Stripe reaches the encoding head. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 268: Using The Print Flip Angle Option

    This is factory set. If the main board or the Printhead is replaced then adjust this number. • Locate the Printhead Setting Number on the bottom of the Printhead. • The number reads R=XXXX. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 269: Using The Transfer Tof Adjustment Option

    Follow this instruction: a. If the card is not aligned properly, make any additional changes necessary using the Print TOF setting. b. Print another alignment card. c. Repeat the process as needed. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 270 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 271: Using The Transfer Temp Offset Option

    Caution: The Film Drive sets the baseline for the Film Tension and should not be adjusted by the reseller or the end User. • Adjustments moderately change the image length.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 272: Using The Ribbon Print Supply Tension Option

    This procedure controls the tension of the color Ribbon during printing. Adjust the Ribbon tension if the Ribbon wrinkle is appearing on the card. (Note: Adjustments moderately change the image length. “+” Adjustments can eliminate some cases of wrinkle.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 273: Transfer Tension Settings

    (Note: Adjustments affect flash and smudge.) Using the Film Takeup Transfer Tension Option “-” Adjustments can cause card jams (Note: “+” Adjustments can help stop jamming. Adjustments affect flash and smudge.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 274: Using The Resin Heat Adjust Option

    The blush point is compensation during printing: • There is no dye transfer. • There is no a light gray line on a portion of the card. • It should be white. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 275: Using The Lcd Contrast Option

    This allows for positioning of the Holographic film on the card. It does not affect the actual printed image of the card. Use the offset to control the placement of the Hologram. The Holographic Film option is selected in the Driver Device Options tab. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 276: Mag Hi-Co Voltage Offset

    If typing a value outside the range, an error message will display specific to the setting when leaving the spin control to click any other spin control, button or tab. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 277 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 278: Section 10: Cleaning

    Section 10: Cleaning HDPii Cleaning Kit part number is 089200. For more detailed instruction, please refer to the Cleaning Kit Instruction Sheet in the kit. Important: The Printer should be cleaned on a regular basis to ensure that the Printer consistently produces high quality output.

  • Page 279: Safety Messages (Review Carefully)

    • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 280: Cleaning The Printer Platen Roller And Card Feed Rollers

    (Note: The Card Feed Rollers move the card throughout the print process. Rollers should be kept clean to prevent card jams and card contamination. This cleaning process will ultimately lead to better print quality and extended Printhead life.) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 281 Step Procedure From the HDPii Driver, click on the Toolbox button to bring up the Clean Printer tab. Follow the instructions from the Clean Printer tab on the Driver. See Display A below. (Note: If your Printer is equipped with a Magnetic Encoder, you must insert the Cleaning Card with the printed side up and with a small Liner Strip towards the front of the Printer.
  • Page 282 Display B - Cleaning Card setup for Magnetic Encoder HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 283: Cleaning Procedures

    Remove any debris that may be inside.) Caution: Be extremely careful not to let any alcohol drip inside the Printer! Re-install the printing supplies. Close the Front Cover. Cleaning outside the Printer HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 284: Cleaning The Printhead

    Cleaning Kit to firmly wipe back and forth across the surface of the Printhead. See display below. The printing surface is vertical and faces the left side. Reinstall the cartridges and close the cover once the Printhead is completely dry. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 285: Replacing The Card Cleaning Roller

    Caution: Replace the Card Cleaning Tape approximately every time the Print Ribbon is changed. Steps Procedure Remove the Card Cartridge to access the Cleaning Roller. Remove the cleaning roller as shown below. Replace with the new Card Cleaning Roller. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 286: Cleaning The Magnetic Encoder When Installed In The Hdpii Output Module

    Cleaning the Magnetic Encoder when installed in the HDPii Output Module Step Procedure Open the front cover of the Output Module. Unlock and open the Top cover. Remove the Magnetic Cleaning Card ( D900589) from the wrapper. The Magnetic Head is located underneath the Flipper Table.
  • Page 287 While holding the cleaning card in place with your fingers, hold the forward button down as the roller spins on the cleaning card. Turn the cleaning card over and perform this same task. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 288: Replacing Or Cleaning The Fan Foam Filter

    Clean with water and be sure the foam is dry before replacing into printer. Replace the Inlet Fan Cover by fitting the bottom tabs in first then clicking the top in place. You have completed this procedure. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 289: Section 11: Fargo Workbench Printer Utility

    Click on Diagnostics to bring up the Fargo Workbench Printer Utility. See the Fargo Workbench Printer Utility Help File for further instructions on each option. Reviewing the Card tab and Diagnostic button Display A – Card tab > Diagnostics button HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 290 Display B – Fargo Workbench Printer Utility (see the appropriate User Guide located on your CD) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 291: Section 12: Packing The Card Printer

    The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded. • Alternatively, a HDPii User can upgrade the HDPii Main Printer Firmware by using the HDPii Upgrade web page. HDPii High Definition Card Printer/Encoder User Guide...
  • Page 292 Select the New Firmware File by clicking Browse and selecting the Firmware file from the appropriate folder. Begin the upgrade by clicking Upgrade, as shown below. Reboot the printer HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 293 HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 294: Section 14: Hidglobal Technical Support

    Section 14: HIDGlobal Technical Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for the HDPii. Contacting Technical Support Step Procedure Read the suggested Sections of the Technical Service and Maintenance Manual in order to troubleshoot the Card Printer.

  • Page 295: Reviewing Example No. 2: Serial Number B0280224

    Printer was built (e.g., the digits 28 indicate week 28 of that year). 3.6. B0280224: The last four digits indicate the sequence number for the numeric order in which the Printer’s were built. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

  • Page 296: Section 15: Glossary Of Terms

    Bi-directional A communication standard that allows two-way data transfer between PC and Printer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 297 PC and the Printer port. Centronics A parallel communications interface that has become the standard for connections to Printers, designed by the Centronics Corp. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 298 Driver, but can be reset to the factory values usually through the push of the default button. The default values for the Firmware are usually denoted on a label attached to the Printer. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 299 Dwell Time The speed at which the card moves across the Transfer Roller, measured in seconds/inch (sec/in). This can be adjusted in the Driver to ensure adhesion and card flatness. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 300 The trailing edge of the card, detected to indicate when the Printer should stop printing. EPP (Enhanced A type of Parallel Port mode, developed by Intel, to increase the Parallel Port) port throughput. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 301 A card made of PVC with a smooth polished surface (Surface roughness of approximately 0 - 10 micro-inches). This is required for direct to card Dye-Sublimation printing. Graphical Device A Windows standard for protocol between drivers and HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 302 A standard method of signaling for a bi-directional parallel of Electrical and interface on personal computers. To ensure proper Printer Electronics communications and image output, Fargo recommends a parallel Engineers 1284) interface cable that complies with this specification. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 303 The areas are arrayed to form characters. LED (Light Emitting A semiconductor that emits light when a current is applied. Diode) HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 304 The offset in card printing can refer to the position of the image relative to the leading edge or the distance of the start of Magnetic encoding from the leading edge of the card. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 305 Peripheral Any device that is attached externally to a PC. These often share the same data cable or port as a Printer and can be the source of communication problems. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 306 0.002 thick clear, dye receptive film on the surface of the identification card and is the primary component of the identification card cores. Queue A sequence of files or sets of data, awaiting transmission or processing. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 307 (for Ribbon) or a rotating steel shaft with a rubber cylinder installed at the shaft midpoint (for moving cards). RS-232 An interface standard, established in 1969 by the Electronic Industries Association, regarding the connecting of computer peripherals. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 308 A sequence of characters that form a line of data. Surface mount A method of mounting circuit elements onto the surface of a circuit Board, attached at solder pads, rather than through holes in the Board. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 309 The process of investigating and determining the cause of a problem. TrueType (TT) A font format that produces each character using a mathematical equation, rather than a graphical representation, resulting in a much sharper, cleaner image. HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...
  • Page 310 YMCKI The designation of colored Ribbon by the panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Black (K) and Inhibit (I). HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4...

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