HID HDP5000 User Manual page 162

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Troubleshooting with the LCD Error Message Table
LCD Error Message
Invalid Film
(PC Error Message
Nos. 94, 95, 96, 164,
165, and 166)
Invalid Password
(PC Error Message
No. 136)
Invalid Ribbon
(PC Error Message
No. 93)
Job Data Error
(PC Error Message
No. 106)
Lam 1 Tag Err
(PC Error Message
No. 259)
Lam 2 Tag Err
(PC Error Message
No. 260)
Lam Async Error
(PC Error Message
No. 245)
HDP5000 High Definition Card Printer/Encoder User Guide
Cause
An unauthorized film is
installed in the Printer.
Printing disabled at this time.
An unauthorized Ribbon is
installed in the Printer.
The print data sent to the
Printer is corrupt or has been
interrupted.
A RFID read or write error
occurred on Cartridge 1.
A RFID read or write error
occurred on Cartridge 2.
The Printer timed out waiting
for communication from the
Laminator.
HID Global Corporation
Solution
Get the correct Film from your
dealer.
Press Cancel to abort this
print job and then check
security settings at host
computer.
Get the correct Ribbon from
your dealer.
Reset the Printer and try
again.
If this problem persists, call for
technical assistance.
Retry, and if it fails again the
material cannot be used.
Retry, and if it fails again the
material cannot be used.
Check Lam power/connections
and restart the Printer.
L000950 Rev 1.8 162