HID HDP5000 User Manual page 186

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Troubleshooting with the Printer Error Message Table
Printer Error
Message
Wrong Print Film
Installed
Invalid Print Film
Installed
Print Film Error
HDP5000 High Definition Card Printer/Encoder User Guide
Cause
An incorrect Print Film has
been installed, or a driver
setting is incorrect.
The Print Film installed
does not match the
SecureMark configuration
of the printer.
The Print Film caused a
general error.
HID Global Corporation
Solution
Ensure that the appropriate Print
Film is installed and press the
Resume button located on the
Printer to continue printing.
To cancel, press the Cancel Print
button or the Cancel button located
on the Printer.
A non-SecureMark Film is installed
in a SecureMark Printer.
Replace with the appropriate
SecureMark Film and press the
Resume button on the Printer to
continue printing.
To cancel, press the Cancel Print
button or the Cancel button on the
Printer.
Ensure that the appropriate Print
Film is installed and press the
Resume button located on the
Printer to continue printing. To
cancel, press the Cancel Print
button or the Cancel button.
L000950 Rev 1.8 186