HID HDP5000 User Manual page 159

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Troubleshooting with the LCD Error Message Table
LCD Error Message
Empty Reject Bin
(PC Error Message
No. 265)
Failed To Initialize
(PC Error Message
No. 141)
Film Align Error
(PC Error Message
Nos. 26 and 176)
Film Break/Jam
(PC Error Message
No. 158)
Film Low
(PC Error Message
No. 156)
Film Out
(PC Error Message
Nos. 156 and 157)
HDP5000 High Definition Card Printer/Encoder User Guide
Cause
The reject bin is full.
A problem was detected
during Printer start-up.
The film is not able to move
correctly. Check for
jams/breaks.
The film is not able to move
correctly. Check for
jams/breaks.
The HDP film will soon run
out.
The HDP film has run out.
HID Global Corporation
Solution
Remove the large number of
rejected cards from the reject
bin.
Click OK to clear the
notification message. (Note:
In some cases, rejected cards
are incomplete or pose a
security risk, and should be
disposed of properly.)
Reset the Printer and try
again. If this problem persists,
call for technical assistance.
Check for obstruction. If the
problem persists, call for
technical assistance.
Check for obstruction. If the
problem persists, call for
technical assistance.
If printing a large number of
cards, replace the Film now or
monitor the Printer until the
Film is gone and install a new
Film.
Install a new roll of film and
press Resume to continue or
Cancel to reset.
L000950 Rev 1.8 159