Saving Addresses; Resetting Passwords; Ethernet Printer Troubleshooting Procedures; Accessing The Ip Address Of Your Printer - HID HDP 5000 User Manual

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4.12.6 Saving addresses

1. See Section 4.5.1 Accessing the Network settings page to access the Network Settings menu or select
Options > Menu > Next > Network Settings.
2. Select Next on the LCD to view the Save Addresses menu entry.
3. Press Select to save the current network settings (IP address, GW, SN Mask) as the stored settings
which are used when automatic address assignment using DHCP is disabled.

4.12.7 Resetting passwords

1. See Section 4.5.1 Accessing the Network settings page to access the Network Settings menu or select
Options > Menu > Next > Network Settings.
2. Select Next on the LCD to view the Reset Passwords menu entry.
3. Press Select to reset the user passwords to the default settings of empty strings.
Note: This can be used when the passwords are not known.

4.13 Ethernet printer troubleshooting procedures

If you are having trouble connecting to your Ethernet printer or printing to it, you should go through each
of the following procedures.

4.13.1 Accessing the IP address of your printer

The additional LCD menus for Ethernet-enabled printers are provided to view the IP address of the printer.
Follow these procedures to access the IP address of your printer model.
Note: If your model does not have a display, then press and hold the PAUSE button for at least four
seconds to print a settings card. The printer must be ready and idle for the card to print.
1. Apply power to the printer.
2. Ensure that the printer is connected to your network.
3. Wait up to one minute to allow the printer to configure the IP address.
4. Scroll through the informational messages on the LCD by selecting the INFO button.
5. View the IP address displayed as a dotted quad number, for example 168.192.1.1.

4.13.2 Verifying the printer connection

1. Ensure that your printer has a valid network connection.
2. Verify that the printer has the green LED on solidly and the amber LED is flashing with network activity.
3. If the LEDs do not indicate connection, verify the network connection with another device.
4. If the connection is OK, then something may be wrong with the Ethernet option installation. See
Section 4.13 Ethernet printer troubleshooting procedures
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Ethernet web pages - standard procedures
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