Page 1: Hdp5000 High Definition Card Printer/Encoder User Guide (Rev. 1.8)
15370 Barranca Parkway Irvine, CA 92618-2215 HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.8) Part Number: L000950...
Page 2 All rights reserved HID Global Corporation HDP5000 High Definition Card Printer/Encoder User Guide (Rev 1.8), property of HID/Fargo Electronics, Incorporated © 2010 HID Global Corporation. All rights reserved. Exclusive permission is granted to authorized resellers of HID Global products to reproduce and distribute this copyrighted document to authorized HID Global customers, who have signed a “no disclosure agreement”...
Page 3 At all times, the Copyright Protection Notice for each document was adhered to within our HID Global documentation process. This reference to other documents does not imply that HID Global is an ISO-certified company at this time.
Page 4: Table Of Contents
All rights reserved HID Global Corporation Table of Contents HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.8)__________________ 1 Section 1: Printer Overview ____________________________________________________ 10 HDP5000 Process Flow (in table format) __________________________________________________10 Reviewing the HDP5000 Boot-up Sequence _____________________________________________10 Reviewing the HDP5000 Sequence of Operations _________________________________________11...
Page 5 Using the Click and Drag capability___________________________________________________140 Selecting “inches or mm” radio button_________________________________________________140 Using the Add and Delete buttons ____________________________________________________140 Selecting the Full Card _____________________________________________________________141 Selecting the Defined Area(s)________________________________________________________142 Selecting the Undefined Area(s)______________________________________________________143 HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 6 Using the Printer Supplies tab __________________________________________________________147 Reviewing Information on the Supplies tab _____________________________________________148 Section 5: Accessory Procedures ________________________________________________ 149 Using the Security Lock Slot on the HDP5000 _____________________________________________149 Installation and Removal Procedures Flipper Module Accessory_______________________________151 Installing the Flipper Module Accessory _______________________________________________152 Section 6: General Troubleshooting _____________________________________________ 154 Troubleshooting - LCD and Printer Error Message Tables.
Page 7 Upgrading the Main Firmware with the Fargo Workbench Printer Utility ________________________241 Restoring the Factory Settings for Ethernet _______________________________________________243 Resetting the HDP5000 settings ______________________________________________________243 Changing the HDP5000 LCD Network Settings _________________________________________243 Accessing the Network Setup Menu___________________________________________________243 Changing the DHCP Setting_________________________________________________________244 Changing the ANEG setting _________________________________________________________245...
Page 8 Section 11: Cleaning __________________________________________________________ 299 Using the Required Supplies ___________________________________________________________299 Accessing the Clean Printer tab_________________________________________________________300 Cleaning the Printer Platen Roller and Card Feed Rollers __________________________________300 Cleaning inside the Printer __________________________________________________________303 HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 9 Section 17: HID Global Technical Support________________________________________ 347 Contacting Technical Support __________________________________________________________347 Reading the Serial Numbers on the Printer _____________________________________________348 Finding out when a Fargo Card Printer was manufactured _________________________________348 Section 18: Glossary of Terms __________________________________________________ 349 HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 10: Section 1: Printer Overview
The Transfer Film reverses for one panel onto supply (reverses until the Print Film Sensor senses 1 mark on the Film). The Transfer Film reverses for one panel onto supply (reverses until the Print Film Sensor senses 1 mark on the Film). HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 11: Reviewing The Hdp5000 Sequence Of Operations
The Film Drives turn ON until the Film is positioned with the Film Print Alignment Sensor. (Note: This is the closest Sensor to the Print Platen Roller.) All stop. (Note: The Film Ribbon Encoder is active during this step.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 12 Sensor. All stop. (Note: The Film Encoder is active during this step.) The Headlift Motor turns ON to lower the Transfer Roller, stopping when the Headlift Sensor is activated. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 13 Hopper (based on steps from a known from Flipper Card Position Sensor). All stop. The Heater is maintained at a set temperature by the RTD when the Printer is ON. The cooling fan is ON when the Printhead is ON or hot. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 14: Reviewing The Lamination Module Boot-Up Sequence
The Card Feed Motor and the Lamination Drive Motor activate for the length of the card. The Lam Roller Lift Motor cycles until the Lam Roller Lift Sensor detects the roller is up. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 15: Section 2: Specifications
• To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 16: Regulatory Compliances
INFORMATION TECHNOLOGY EQUIPMENT. (Note: This product is intended to be supplied by a Listed Power Unit marked "Class 2" and rated for 24 V dc, 3.75 to 5 A.) File Number: E145118 HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 17: Agency Listings
Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Environmental Protection (China-RoHS) Environmental Protection Use Period is based on the product being used in an office environment. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 18: Traditional Chinese Rf Emissions And Safety Statements
All rights reserved HID Global Corporation Traditional Chinese RF Emissions and Safety Statements HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 20: Technical Specifications
Accepted Card Thickness • Print/Lamination: .030" (30 mil) to .040" (40 mil) / .762mm to 1.02mm Accepted HID Proximity Cards, Mifare Contactless Smart Cards and Contact Electronic Card Smart Cards, iClass types Accepted Card ABS, PVC, PET, PETG, Proximity Cards, Contact Smart Cards,...
Page 21 HDP5000 and HDP5000- CR-80: This selection is the default form (Accepted size for the HDP5000. This will print a 3.370 in. L x 2.125 in. W Standard sizes) (85.6mm L x 54mm W) image including a .04 over-bleed on each of the 4 sides.
Page 22 3.000, cannot be null Changing back to CR-80 resets to CR-80 defaults. Custom Card Size in inches (HDP5000 Printer Driver > Card tab) Custom Card Size in mm (HDP5000 Printer Driver > Card tab) HDP5000 High Definition Card Printer/Encoder User Guide...
Page 23 Changing Print Width or Print Length dimensions automatically changes drop down to Custom. Colors (dpi) 300 dpi (11.8 dots/mm) • HDP5000: 11.50"H x 12.25"W x 9.25"D / 292mmH x 313mmW x Dimensions 235mmD • HDP5000 + Dual-Sided Module: 11.50"H x 17.50"W x 9.25"D / 292mmH x 445mmW x 235mmD •...
Page 24 HDP Film Options • Clear, 1,500 prints • Standard Holographic (500 prints) (only HDP5000 and HDP5000-LC) • Custom Holographic, special order (500 prints) (only HDP5000 and HDP5000-LC) HDP Film 77ºF (25ºC) or lower for no longer than 1.5 years. Storage Temperature HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 25 • 200-card input hopper • Smart card encoding (contact/contactless) • Dual-sided printing • Door and cartridge locks • Printer cleaning kit Output Hopper HDP5000/HDP5000-LC Card Capacity • 200 cards (.030mm) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 26 Power Supply 80W for HDP5000 • 160W (two 80W bricks) for the HDP5000-LC (Note: This product is intended to be supplied by a Listed Power Unit marked "Class 2" and rated for 24 V dc, 3.75 to 5 A.) Print Area Over-the-edge on CR-80 cards.
Page 27 2.0 Encoding Tracks 1, 2 and 3 Options • Contactless Smart Card Encoder (HID iClass and MIFARE) • Contact Smart Card Encoder reads from and writes to all ISO7816-1/2/3/4 memory and microprocessor smart cards (T=0, T=1) as well as synchronous cards •...
Page 28 • HDP5000: 16 lbs. / 7.3 kg Weight • HDP5000 + Dual-Sided Module: 22 lbs. / 10 kg • HDP5000 + Single-Sided Lam Module: 28 lbs. / 12.7 kg • HDP5000 + Dual-Sided Module + Dual-Sided Lam Module: 36 lbs. / 16.4 kg HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 29: Functional Specifications
Fluorescing Panel: The fluorescing panel (F) will allow you to print a standard or one-to-one personalized grayscale fluorescing image that is completely invisible until exposed to ultraviolet light. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 30: Printer Components: Resin Thermal Transfer To Usb Interface Port
Roller this Roller after every 1000+ cards or as needed.) Power Port Connect to the included power supply. USB Interface Connect to the Windows PC USB cable, LAN Connector. Port HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 31: Printer Components: Lcd And Softkey Control Pad
Rollers in the indicated direction. (Note: This is helpful when cleaning the Printer or if clearing jammed media.) • All rollers will move even if the Lam cover is not opened. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 32 Use this button to pause the Printer at any time during operation. Note button the Printer will always finish its current task before pausing. When the Printer is paused, the Pause softkey button will change to Resume. Press Resume continuing Printer operation. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 33: Printer Components: Print Ribbons
This letter code is as follows: = Dye-Sublimation Yellow Panel = Dye-Sublimation Magenta Panel = Dye-Sublimation Cyan Panel = Resin Black Panel = Heat Seal Panel = Dye-Sublimation Fluorescent Panel HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 34: Printer Components: Blank Cards
UltraCard stock has a PVC core and offers medium card durability. Recommended: UltraCard Premium III stock has a 40% polyester core and offers high durability. Both types of UltraCards produce printed images with a glossy, photo- quality finish. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 35: Printer Components: Card Input And Output Hoppers
Reject hopper functionality when connected to the Flipper Module. The storage is available on the output tray or the Lamination Module. Reject Hopper Shown in the upper left of the image below. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 36: Printer Components: Transfer Roller
Printer’s power supply serves to reset the Transfer Roller to its default temperature. The temperature setting within the Printer Driver, however, will stay the same until it is changed.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 37: Reviewing The Overlaminates
(Note: PolyGuard is available in either a 1.0 or .6 mil thickness and should always be used for those applications requiring the highest degree of card durability and security.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 38: Reviewing The Cr-80 Patch Size
(Note: Custom holographic-type overlaminates are also available with specific designs, patterns, logos and security features.) Please contact the authorized reseller for more information about custom Overlaminates. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 39: Section 3: Setup And Installation Procedures
This is included with the HDP5000-LC Only: • Card Lamination Module - Power Supply with Power Cord (Important: Please use the original packaging when shipping the HDP5000 Printer/Flipper/Laminator. This will require the Laminator Module to be detached from the Printer or Flipper prior to shipping.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 40: Unpacking The Printer
All rights reserved HID Global Corporation Unpacking the Printer. Display A – See the HDP5000 Printer Installation Guide Unpacking the Printer Display B – See the HDP5000 Printer Installation Guide HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 41: Choosing A Good Location
Leave the unit turned OFF in a warm, dry room for several hours before using. This will allow the moisture to evaporate. Caution: For safety purposes, Ethernet is not intended for a direct connection outside of the building. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 42: Printer Media Loading Procedures
For this reason, your Fargo warranty is void, where not prohibited by law, if you use non- Fargo Certified Supplies. Step Procedure Load the Print Ribbon into the Print Ribbon Cartridge until the Rolls click. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 44 All rights reserved HID Global Corporation Loading the Print Ribbon Step Procedure Insert the Print Ribbon Cartridge into the Printer until it clicks. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 45: Loading The Clear Hdp Transfer Film
All rights reserved HID Global Corporation Loading the Clear HDP Transfer Film Step Procedure Load the HDP Film into the HDP Film Cartridge until the rolls click. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 47 All rights reserved HID Global Corporation Loading the Clear HDP Transfer Film Step Procedure Insert the HDP Film Cartridge into the Printer until it clicks. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 48: Inserting The Card Cleaning Roller
Inserting the Card Cleaning Roller Step Procedure Remove the Card Cleaning Roller from the Print Ribbon packaging and insert the Cleaning Roller onto the black spindle from the supply pack. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 49 HID Global Corporation Inserting the Card Cleaning Roller Step Procedure Remove the protective sleeve from the Card Cleaning Roller. Step Procedure Insert the Card Cleaning Roller into the card input area. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 50: Loading The Overlaminate
HID Global Corporation Loading the Overlaminate (Note: This procedure only applies to the HDP5000-LC.) The loading process for both the Thermal Transfer Overlaminate and the PolyGuard™ Overlaminate material is the same. Refer to the following steps to load either type of overlaminate into the Printer.
Page 51 All rights reserved HID Global Corporation Loading the Overlaminate Step Procedure Insert the Overlaminate Cartridges into the Lamination Module until they click. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 52 All rights reserved HID Global Corporation Loading the Overlaminate Step Procedure Close the Lamination Module Front Cover. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 53: Loading The Blank Cards
Important: The front of the card must face DOWN. The back of the card or the magnetic stripe on the card must face UP. The Smart Chip is loaded on the bottom. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 54 All rights reserved HID Global Corporation Loading the Blank Cards Step Procedure Place the Card Input Cartridge onto the Printer until it clicks. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 55: Connecting Power To Hdp5000 Printer And Lamination Module
Connecting Power to HDP5000 Printer and Lamination Module Caution: Do not plug in the USB cable until prompted to do so during the installation of the HDP5000 Printer Driver. Refer to the Driver installation procedure below. Step Procedure The Printer and Lamination Module connections are shown in the Displays A to C Use the same procedure for both the Printer and the Lamination Module.
Page 56 All rights reserved HID Global Corporation Connecting Power to HDP5000 Printer and Lamination Module Display B - Connecting the other end of the AC power cable to a Surge Protector. Note No. 1: Instead of connecting the AC power cable directly into an AC outlet, it is recommended that a Surge Protector be used to protect against power surges.
Page 57: Printer Driver Installation Procedures
HID Global Corporation Printer Driver Installation Procedures (For MAC OS X and Linux Driver and User Guide see www.hidglobal.com Installing the HDP5000 Printer Driver on Windows 2000/XP/2003 Step Procedure Close down all programs and insert the Software Installation CD into your computer’s CD drive.
Page 58 Printer Driver Installation Procedures Step Procedure a. Read the License Agreement. Select the I accept the terms of the license agreement option. b. Click on the Next button to continue with the installation. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 59 All rights reserved HID Global Corporation Printer Driver Installation Procedures Step Procedure a. Select Local to install a USB Printer. b. Select Network and enter an IP Address for the Printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 60 All rights reserved HID Global Corporation Printer Driver Installation Procedures Step Procedure Click on the Next button to begin the installation. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 61 All rights reserved HID Global Corporation Printer Driver Installation Procedures Step Procedure Wait during the installation. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 62 HID Global Corporation Printer Driver Installation Procedures Step Procedure Applies to USB Printer installation: Connect the power to the printer. Connect the USB cable to both the PC and the Printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 63 Select the Printer Port. (Note: You have the option of selecting the port only IF you click the BACK button from the previous screen shot; otherwise, this is automatic.) b. Wait while the Driver components are being copied to your PC. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 64 All rights reserved HID Global Corporation Printer Driver Installation Procedures Step Procedure Click the Finish button. Reboot your computer. You have completed this procedure. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 65: Printer Driver Update Procedure
To install, click the Start button, point to Settings and select Printers. Double-click on the Add Printer icon. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 66 • This is because you most likely performed a Printer self test while you were setting up the Printer. • Once installed, the HDP Card Printer icon will appear in the Printer’s folder. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 67: Section 4: Printer Driver Operations
• To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 68: Hdp500 Printer Driver Options
HID Global Corporation HDP500 Printer Driver Options Reviewing Printer Drivers The window title reflects the specific Printer Driver in use as shown in this introductory section. Using the Card tab HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 69: Selecting The Card Size
Select the appropriate card option: • CR-80: This selection is the default form size for the HDP5000. This will print a 2.125 X 3.374 image including a .04 over-bleed on each of the 4 sides making the overall form size 2.204 X 3.452 (56 X 87.7 mm).
Page 70: Selecting The Card Type
Caution: If the appropriate option is not selected, the wrong Dwell Time and temperature may be used during the image transfer process, which may result in poor adhesion of the HDP Film or warping of the card.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 71 These settings will be saved for the custom card type when the Printer Driver setup window is closed.) c. Custom Card stock: To determine the proper settings for custom card stock, apply the Tape adhesion Test. Conducting the Tape Adhesion Test HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 73: Setting The Orientation
Select either the Portrait or Landscape radio buttons for Orientation. Step Procedure Select Portrait to cause the card to print in a vertical orientation. Select Landscape to cause the card to print in a horizontal orientation. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 74: Specifying The Number Of Copies
All rights reserved HID Global Corporation Specifying the number of Copies Specifies the number of copies to be printed. • The upper limit is 10000 and the lower limit is 1. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 75: Selecting The Diagnostics Button
All rights reserved HID Global Corporation Selecting the Diagnostics button This will launch the Diagnostic tool (if installed). HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 76: Printing A Test Print Image
Printing a Test Print Image Step Procedure Install a HDP5000 compatible ribbon in the Printer for the Test Print. Open the Driver settings. a. From your computer’s startup menu, select Settings > Printers and Faxes (Windows XP) or > Printers (Windows 2000).
Page 78: Selecting The About Button
HID Global Corporation Selecting the About button Select the About button to open a dialog box containing the copyright information as well as the Driver’s version number and date code. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 79: Selecting The Toolbox Button
All rights reserved HID Global Corporation Selecting the Toolbox button Select the Toolbox button. See the Toolbox HELP section for more information and procedures.. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 80: Using The Device Options Tab
All rights reserved HID Global Corporation Using the Device Options tab This section describes the use of the Device Options tab. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 81: Detecting Supplies At Print Time Function
Laminator (installed): The Driver automatically detects the installed Ribbon, Film and Laminate for every print job. • No Laminator (installed): The Driver automatically detects the installed Ribbon and Film for every print job. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 82 • Activating the Device Options tab automatically repopulates the Ribbon and Film types. (Note: You will see an error message if no Printer found when activating the Device Options tab.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 83 When the Supplies checkbox is not checked or it is de-selected (cleared) from a selected state, the Ribbon and Film dropdown boxes become active and auto selected Ribbon and Film types remain (until manually changed). HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 84: Adjusting The Ribbon Type
Resin Black, and Heat Seal • YMCFK (Full Color/Resin Black/Fluorescing): Yellow, Magenta, Cyan, UV Fluorescing, and Resin Black • YMCKI (Full Color/Resin Black/Inhibit): Yellow, Magenta, Cyan, Resin Black, Inhibit • K Premium Resin HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 86: Adjusting The Film Type
Card tab.) (Note: It will also adjust the necessary transfer temperature and the dwell settings in the Driver to provide the optimal holographic InTM performance.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 87: Using The Dual Sided Group Functions
The Dual Sided group checkboxes (shown below) are grayed out if no Flipper is automatically found or if the Dual Sided is manually turned off. See the procedures in this section for more instructions. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 88: Using The Dual Sided - Print Both Sides Option
The Printer Driver will always place all odd numbered pages on the front side of the card and all even numbered pages on the back side with this option selected. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 89: Using The Print Both Sides - Split 1 Set Of Ribbon Panels Option
Panels and the back is printed with the second K Panel. (Note #1: This option is automatically enabled when a YMCKK Ribbon type is selected.) (Note #2: This option is not available if using a YMCKH Ribbon.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 90: Using The Print Both Sides - Print Back Image On Front Of Card Option
If you need to print the resin black on the chip-side of the Smartcard. The second page of the document will be printed on the front side of the card. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 91: Using The Dual Sided - Print Back Side Only Option
• The second page of the document will then be printed on the back of a second card. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 92: Using The Options Group
All rights reserved HID Global Corporation Using the Options Group The functions under the Options Group are described in this section. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 93: Using The Rotate Front 180 Degrees Or Rotate Back 180 Degrees Options
180 degrees when printed. Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 94: Using The Disable Printing Option
Select this option to ensure no print data will be sent to the Printer (while all encoding instructions will be sent according to how they are configured within the software). This option also allows you to laminate the card. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 95: Using The Dual Pass And Invert F-Panel Image Options
The User can select the Invert F-Panel option to cause the black in the design to show as dark on the card. This option is recommended if the user is printing a photo. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 96: Using The Image Color Tab
All rights reserved HID Global Corporation Using the Image Color tab Use this tab to adjust color properties. (Note: The HDP5000 Printing Preferences window has the same Image Color tab functionality as the HDP5000-LC Printing Preferences window.) Step Procedure Select the System Color Management color matching option to control the Sharpness, Contrast and Gamma of the printed image, as well as the individual color balance of Yellow, Magenta and Cyan.
Page 97: Using The Image Quality - Color Matching Dropdown
Algebraic option but through a more complex color matching algorithm. (Note: This option shifts colors more radically so the colors in the image will more closely match how they appear on screen.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 98 Move the slide to the right to cause more heat to be used, thus generating a darker print. (Note: This slide only affects those images printed with dye-sublimation Ribbon Panels (YMC).) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 99 Move the slide to the right to cause more heat to be used, causing resin images to be darker or more saturated. (Note: This control can be helpful for fine-tuning the sharpness of resin text and bar codes.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 100 All rights reserved HID Global Corporation Using the Image Quality – Color Matching dropdown Step Procedure As needed, return all options to their factory settings by clicking on the Default button. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 101: Adjusting For The Resin Dither
K panel and dual sided enabled, splitting one set of panels.) Step Procedure Select Optimized for Graphics when printing lower quality images (e.g., clipart, logos, etc.) with resin. Select Optimized for Photo when printing photo quality images with resin. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 102: Using The Advanced Image Color Window
All rights reserved HID Global Corporation Using the Advanced Image Color window Step Procedure Click on the Advanced Settings button to bring up the Advanced Image Color window. See below. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 103 • Gamma (Default, 0%): Move the slide to the left for (-) or less gamma. Move the slide to the right (+) or more gamma of the printed image. Study the image (on the right) to determine correct gamma. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 104 Move the slide to the right (+) or more cyan as an individual color balance. Study the image (on the right) to determine correct color cyan balance effect. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 106 Using the Advanced Image Color window Step Procedure Click on the Default button to clear changes back to the default settings for this window only and NOT for the Advanced Image Color dialog box HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 107: Using The Image Transfer Tab
Using the Image Transfer tab Use this tab to adjust the Image Position, Transfer Dwell Time and Transfer Temperature. (Note: The HDP5000 Printing Preferences window has the same Image Color tab functionality as the HDP5000-LC Printing Preferences window.) HDP5000 High Definition Card Printer/Encoder User Guide...
Page 108: Adjusting The Image Position Controls
The Card Illustration (shown in the Image Position box) will flip and rotate according to the selection of Portrait, Landscape or Rotate 180 Degrees. • The outline around the illustration will always remain in the same Landscape orientation. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 109 Printer if a negative number is entered. (Note: The maximum value for the Vertical and Horizontal adjustments is ±100 Pixels (10 Pixels = 0.03 (.8mm).) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 110: Adjusting The Transfer Dwell Time And Temperature
= 150.0 Celsius, Upper limit = 190.0 Celsius • UltraCard III - Composite: Default = 175.0 seconds per inch • UltraCard- PVC: Default = 175.0 Celsius • Custom: Default = 175.0 Celsius HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 111 If the Film is transferring properly, perform a final durability test called the Tape Test. For instructions on how to do a tape test, see Conducting the Tape adhesion Test procedure. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 112: Using The Default Button
HID Global Corporation Using the Default button Step Procedure Use the Default button to reset the Transfer Dwell Time and Transfer Temperature to defaults for current Card Type choice. See below. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 113: Using The Magnetic Encoding Tab
(Note: If no Encoder is detected, the tab is active but all functions are grayed out.) Step Procedure Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. (Note: The following describes these options and the Printer's magnetic encoding process.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 114: Using The Encoding Mode Dropdown List
Track tabs are inactive/gray and display ISO defaults, which are the defaults listed for each track below. The Shift Data Left check box remains unchecked and inactive.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 116 (active and is ISO Encoding. (Note: The defaults are the same as the ISO inactive functions) Encoding defaults. However, all functions on the Magnetic Track Options tabs are active.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 117 Custom BPI Raw Bit Density Per Track The User can select the Configurable Bit Density, Character Size, Reverse Bit Order and Add Leading Zero options for each individual magnetic encoding track. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 119 This selection disables all the Magnetic Track Options tabs. It also inactive functions) disables the Coercivity dropdown function and Shift Data Left checkbox option.) The default Coercivity is 600 Oe. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 120: Selecting The Coercivity/Magnetic Track
Select the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options (if the application being used requires customization of the standard ISO encoding process). HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 121: Reviewing The Shift Data Left Function
Select this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. (Note: This is useful in situations that require cards to be readable with insert type readers.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 122: Using The Character Size Buttons
Select 7 Bits to change the bits per character to 7 BPC. (Note: This is the default for Track 1). • Select 8 Bits to change the bits per character to 8 BPC. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 123: Using The Ascii Offset Dropdown List
Select SPACE to change the ASCII Offset to SPACE. (Note: This is the default for Track 1.) • Select ZERO to change the ASCII Offset to ZERO. (Note: This is the default for Tracks 2 and 3.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 124: Using The Bit Density Dropdown List
Select 210 BPI to change the bits per inch to 210 BPI. (Note: This is the default for Tracks 1 and 3.) • Select Custom BPI, which enables the custom BPI text box. (Note: The lower limit is 75 and upper limit is 210.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 125: Using The Lrc Generation Dropdown List
Select Even Parity to change the LRC Generation to Even Parity. (Note: This is the default for all tracks.) • Select Odd Parity to change the LRC Generation to Odd Parity. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 126: Using The Character Parity Mode Dropdown List
Select Even Parity to change the Character Parity to Even Parity. • Select Odd Parity to change the Character Parity to Odd Parity. (Note: This is the default for all tracks.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 127: Reviewing The Iso Track Locations
The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. 0.223" 0.353" 0.493" TRACK1 0.110" 0.130" TRACK2 0.110" 0.140" TRACK3 0.110" HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 128: Sending The Track Information
• When segmenting track data, the appropriate Field Separator (FS) must be used. The table below shows the SS, ES, FS and the valid characters defined for each track. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 129: Reviewing The Sample String
Number of Sentinel Sentinel Separator Characters ASCII 32-95 Track 1 (See the table below.) ASCII 48-63 Track 2 (See the table below.) ASCII 48-63 Track 3 (See the table below.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 130: Reviewing The Ascii Code And Character Table
All rights reserved HID Global Corporation Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character space < > HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 131: Using The Default Button
All rights reserved HID Global Corporation Using the Default button Step Procedure Use the Default button to reset defaults for the current Track tab only. See below. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 132: Using The Lamination Tab (Hdp5000-Lc)
Use this option to control specific Printer functions. These options allow you to control the Printer's Lamination process. (Note: When no Laminator is detected, the Lamination tab is active but all functions are grayed out.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 133: Selecting The Lamination Position
Printer, enter a negative number. (Note: The adjustment arrows point in the direction the patch will move on the card. The maximum value for the Horizontal adjustment is ±100 Pixels (10 Pixels = about .03/.8mm) The default is 0.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 134: Adjusting The Lamination Speed - Transfer Dwell Time
Lamination Temperature. • Default = 2.0 seconds per inch • Upper Limit = 5.5 seconds per inch • Lower Limit = 0.8 seconds per inch HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 135: Selecting The Lamination Side Dropdown Menu
Select the No Lamination option if you do not want to use the Printer's built-in Laminator. b. Select Laminate Front Side, Laminate Back Side, Laminate Both Sides or Laminate Opposite Sides to specify the side(s) of the card to laminate. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 136: Selecting The Lamination Type
PolyGuard material you are using.) • Select Registered Film Lamination if you have a registered thermal transfer film. • PolyGuard Alternating Patch and Holographic Film Lamination are options. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 138: Selecting The Defaults Button
Selecting the Defaults button Step Procedure Click on the Default button to return the Transfer Dwell Time and Transfer Temperature to the Default settings for the Lamination Type (being used). HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 139: Using The K Panel Resin Tab
(Note: The Printer Driver will print areas of the image where it finds black coloring with the Print Ribbon's resin black (K) Panel as specified by each of the following options.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 140: Using The Click And Drag Capability
(Note: Intersecting/overlapping areas do not cancel each other out; instead, they act as one area.) Using the Delete button to delete the area with focus from the graphic. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 141: Selecting The Full Card
• The Add and Delete buttons become inactive and are grayed out. • The Defined Area object size and location scroll controls become inactive and are grayed out. • The inches and mm dials become inactive and are grayed out. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 142: Selecting The Defined Area(S)
• The card image becomes white with the grid and one area (available for the User to start with). • The defined areas print black with resin. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 143: Selecting The Undefined Area(S)
• The card image becomes black with the grid and one area (available for the User to start with). • The defined area does not print black with resin. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 144: Defining The Area To Activate The Card Grid
.2 x .2 (5mm x 5mm) and at its default location in the lower left-hand corner (0,0). (Note: This square represents the first defined area.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 145: Selecting The Print Ymc Under The K And Print K Only Options
Select the Print K Only option to print all black in the designated Defined/Undefined areas only with the resin black (K) Panel or to print resin black onto a white background to maximize the sharpness of printed text and barcodes. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 147: Using The Printer Supplies Tab
Use the options on this tab to view information about the Ribbon, HDP Film, Laminate (Cartridge 1) and Laminate (Cartridge 2) installed in the Printer. (Note: The gauges are horizontal.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 148: Reviewing Information On The Supplies Tab
Indicator. (Note: This is visible only when the Laminate – Cartridge 1 is detected.) • Lamination – Cartridge 2 Level: Type, Reorder Number and Gauge Indicator. (Note: This is visible only when the Laminate – Cartridge 2 is detected.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 149: Section 5: Accessory Procedures
HID Global Corporation Section 5: Accessory Procedures Using the Security Lock Slot on the HDP5000 Important: Compatible locks are not sold by HID Global; however, they are readily available from computer stores. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 150 HID Global Corporation Using the Security Lock Slot on the HDP5000 The HDP5000 Printer has a Security Lock Slot located in the back lip of the metal chassis to accommodate a standard laptop security lock. • To prevent unauthorized removal of the HDP5000, attach an industry standard security cable to an immovable object and then lock the cable to the Security Lock Slot.
Page 151: Installation And Removal Procedures Flipper Module Accessory
Press the release tab in back while simultaneously pulling at the center of the bottom edge. Reverse instructions to re-assemble. Leave it off if your printer is upgraded for the Flipper or Lamination Module. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 152: Installing The Flipper Module Accessory
Printer. See Display A (below). Use the two (2) screws to attach the Flipper Module to the Printer. Please refer to the pictures below. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 153 Display A - Slide the Flipper Module attachment tabs and the PCB-INTF Board into the appropriate slots at the base of Printer Module. This picture shows the Printer and the Flipper Module. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 154: Section 6: General Troubleshooting
• This standard mode of identifying the problem and its solution should provide an efficient method of troubleshooting this printer. • If you encounter problems beyond the capabilities of these two error message tables, you should contact www.hidglobal.com HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 155: How To Use The Lcd Error Message Table (Example Provided)
Verify cards are not stuck together or jammed, and they Matches with the are the correct thickness. screenshot below. Display – Unable to Feed Card (screenshot; Lower Left Corner Number, 14) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 156: Troubleshooting With The Lcd Error Message Table
(PC Error Message the Printer. No. 86) Card Jam: Smart A card is jammed in the Clear the jam. smart card encoding area of (PC Error Message the Printer. No. 85) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 157 Clean Printer For best Printer Cleaning the Printer. performance, replace the (PC Error Message Cleaning Roller Tape No. 71) and clean the Printer’s Feed Rollers and Printhead at this time. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 158 No. 72) been sent to the reject bin, or out of the printer, and is either incomplete or posses a security risk if not disposed of properly. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 159 Film Out The HDP film has run out. Install a new roll of film and press Resume to continue or (PC Error Message Cancel to reset. Nos. 156 and 157) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 160 Driver's display dialog. Head Loading An unrecoverable error has Reset the Printer and try occurred during printing. again. If this problem persists, (PC Error Message call for technical assistance. No. 111) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 161 Heater Error The Transfer Heater Roller is Reset the Printer and try too hot. again. (PC Error Message No. 161) If this problem persists, call for technical assistance. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 162 (PC Error Message No. 260) Lam Async Error The Printer timed out waiting Check Lam power/connections for communication from the and restart the Printer. (PC Error Message Laminator. No. 245) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 163 Lam Handler Startup A problem was detected Reset the Printer and try Error during Printer start-up. again. (PC Error Message If this problem persists, call for No. 66) technical assistance. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 164 No. 234) by the job. Laminate 1 Bad The Lamination material in Install valid material. Cartridge 1 is not valid for (PC Error Message this Laminator. No. 259 and 261) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 165 (PC Error Message No. 240) Laminate 2 Out The Laminate in Cartridge 2 Replace it with a new roll of has run out. material. (PC Error Message No. 209) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 166 (PC Error Message No. 30) The magnetic stripe was not encoded properly. Multiple Feed Multiple cards were fed into Remove all cards and try the Printer. again. (PC Error Message No. 70) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 167 The desired lamination Change the Cartridge location requires a Flipper Module. of the Lamination material (if it (PC Error Message is dual sided), or buy a Flipper No. 45 and 201) Module. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 168 The Ribbon RFID tag is bad. display. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 169 Remove it and replace it with the correct Ribbon. Remove Lam Mtl Single Sided Lam job Remove either Lamination specified but the material is Cartridge. (PC Error Message loaded in both Modules. No. 210) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 170 Press Resume to continue or Cancel to abort. Ribbon Out The print Ribbon has run Install a new Ribbon and press out. Resume to continue. (PC Error Message No. 91, 100 and 101) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 171 Verify cards are not stuck together or jammed, and they are the correct thickness. Utility Error Command resulted in an Resolving the error. Communication Errors. (PC Error Message Nos. 129) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 172 Printer does not match type specified in the Driver. (PC Error Message the Ribbon type selected in No. 93) the Printer Driver. A Self-test job cannot be printed with the print media installed. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 173: Troubleshooting With The Printer Error Message Table
Printer's LCD display to continue printing. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 174 Printer's LCD display to continue printing. To cancel the print, press the Cancel Print button from the Driver's display dialog or the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 175 Printer's LCD display to continue printing. e. To cancel the print, press the Cancel Print button from the Driver's display dialog or the Cancel button on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 176 Printer's Flipper Module Cover. d. Press the Resume button on the Printer’s Front Cover to continue printing. e. To cancel the print, press the Cancel Print button from the Driver's display dialog. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 177 Printer's LCD display to continue printing. To cancel the print, press the Cancel Print button from the Driver’s display dialog, or the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 178 Printer's LCD display to continue printing. e. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 179 Calibrate Ribbon Tab Ribbon. within the Toolbox. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 180 Printer's LCD display to printer. continue printing. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 181 Check the Cards and click on Present find a Magnetic stripe on Cancel Print. the card. No Smart Card No Smart Card Encoder is To cancel, click on Cancel Print. Encoder installed in the printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 182 Power) OFF. cord is properly connected, cycle power and press the Resume button to continue. To cancel, press the Cancel Print button or the Cancel button located on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 183 Ensure that the appropriate Installed installed in the laminator Laminator Film is installed. unit. To cancel the print, press the Cancel Print button or the Cancel button located on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 184 LCD display to continue printing. e. To cancel the print, press the Cancel Print button from the Driver's display dialog and the Cancel button located on the Printer's LCD display. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 185 Check that the Print Film is installed Error the next panel on the Print properly and press Resume. Film. To cancel the print, press the Cancel Print button or the Cancel button located on the Printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 186 Ensure that the appropriate Print general error. Film is installed and press the Resume button located on the Printer to continue printing. To cancel, press the Cancel Print button or the Cancel button. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 187: Communications Errors
Ensure that the Print Both Sides option in the Printer Driver is set correctly. c. Verify the Flipper Table Module Assembly is functioning properly by printing out cards in a test run. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 188 Use WordPad (a Windows 2000/XP word processing program in the Accessories Program Group). 1) Go to the File menu and select Page Setup. 2) Click on the Printer button and select the HDP5000 Card Printer. 3) Click OK and reset all four margins to zero. (Note: The WordPad will automatically replace the values with its minimum margins.)
Page 189: Printing A Test Image Using The Workbench Diagnostic
Select Self Tests (Note: These images help to determine if the Printer is functioning properly.) Scroll to the desired Self Test image from the Choose Test window options and press the Run Test button. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 190: Reviewing The Alignment Self Test Card
(Note: The image consists of sixteen (16) gray scale boxes and alignment arrows. The gray boxes are composed from a composite of YMC color panels.) Adjust the TOF and EOF settings to change image placement. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 191: Reviewing The Magnetic Self Test
Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card Coverage on a CR-80 sized card.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 192: Reviewing The Color Bars Self Test
Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card Coverage on a CR-80 sized card.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 193: Reviewing The Device Settings Self Test
Use this card to view the Printer settings and counts for Card Count (CC), Card Cleaning Count (TC) and others. The Card Count is the total number of cards the Printer has produced. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 194: Reviewing The Resin Self Test
All rights reserved HID Global Corporation Reviewing the Resin Self Test Step Procedure Use this card to determine that the Resin Panel is printing properly. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 195: Section 7: Ethernet Option Section
Ethernet protocols with an IEEE 802.3 10/100Base-T Ethernet female RJ45 connector. • Application: The Ethernet Option applies to the Fargo HDP5000 High Definition Card Printer/Encoder. With the Ethernet Option properly installed and configured, these Printers are able to print in the same manner as a Printer directly connected to the PC via a USB interface.
Page 196: Functional Specification - Ethernet Option
Provides a Ping client for network troubleshooting. IP Tracer Provides a utility (IP Tracer) used to find Fargo Printers with Ethernet connection on a local network. (Note: This utility is included on the CD-ROM) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 197: Network Services - Overview
Users. (Note: These commands will query the state of the Printer and configure various settings for the Printer. These include network settings, logging setting, User names and User passwords.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 198: Network Management Interface
Telnet session on the PC. • All commands entered will be sent to the Telnet client in the Printer. 3. Enter “help” or “?” to get an on-window list of supported Telnet commands. . HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 199: Reviewing The Telnet Command Table
Reset the Ethernet interface reset for the HDP5000 reset Printer/Encoder. Send a ping command to ping <IPADDR> ping another IP address as a test of the Ethernet interface. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 200 Printer Display information about the Printer list Printer (i.e., model number, Firmware version and serial number). Printer Display information about the list Printer sm secure mark settings of the Printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 201 Specify the IP address set syslog <LOG_NAME> udp of the UPD system <IPADDRESS> logging program. from Restore system log set syslog from default|current path settings from the default or current settings. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 202 User type <NAME> or guest. root|guest Only root Users have administrative rights to change network interface settings. from Restore User setting set User from default|stored from default or stored settings. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 203 10 or 100 mHz. (NOTE: 100 mHz. is not supported by the HDP5000). from Set the Ethernet mode store ifc from default|current settings from the default or current settings. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 204 This includes the status and device response. See the Printer web page description. cancel Cancel a specific print job cancel 10 from the print queue. quit Stop the current Telnet quit session. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 205: Ethernet Web Pages - Standard Procedures
Press Enter or click on the OK button. If the name and password is not accepted, another login prompt will appear on screen. (Note: Repeat this procedure with the correct User name and password.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 207: Accessing The Home Page
Press Enter or click on GO. View the Home page. The Home Page displays general information about the Printer. See the next page. Display A – See Procedural Steps 2 and 3 (above) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 208: Reviewing The Home Page
All rights reserved HID Global Corporation Reviewing the Home Page This section provides a display of the HDP5000 Home Page. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 209: Reviewing The Home Page Categories And Fields (Table)
Boot Loader Displays the current boot loader Firmware Firmware Version version. (HDP5000 only) Configuring the Network Settings The procedures needed to configure the network settings are presented in this section. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 210: Accessing The Network Settings Page
Accessing the Network Settings page The Network page displays the current network settings and allows the User to change the settings. Step Procedure Select the Network link from any web page of the Printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 211: Reviewing The Interface
These are also labeled as “Dynamic” if they were provided by DHCP or “Static” if they came from the Stored Settings. • The current settings will be “Dynamic” only if Obtain an IP address automatically was selected when the Printer was restarted last. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 212: Switching To The Automatic Ip Address Mode
Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to affect this change. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 213: Changing To The Static Ip Address Mode
Select the Submit button to save these changes to stored settings in the memory of the Printer. (Note: These settings will not be lost if the power is removed from the Printer.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 214 Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to effect this change. See the Reviewing Web page security procedure. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 215: Using The Clear Changes Button
Using the Clear Changes button Step Procedure Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area. See the lower left corner of this display. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 216: Using The Media Information Page
Select the Status link from any web page of the Printer. Select the Media page link. View currently-installed Ribbon information pertaining to the following: • Part Number • SecureMark Part Number • Percent Remaining • Ribbon Type HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 217: Using The Tcp/Ip Page
Step Procedure Select the Status link from any web page of the Printer. Select the TCP/IP page link. View information on all current network connections in the TCP connections area. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 219: Using The Printer Page
Printer. (Note: The current job that is being received by the interface is displayed as the active job.) Cancel a specific print job by selecting the appropriate Cancel button, which appears when a print job is queued. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 220 All rights reserved HID Global Corporation Using the Printer page See the previous page for descriptions of the fields. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 221: Using The System Log Page
The System Log page displays the current system log settings and allows the User to change the settings. (Note: These settings configure how system logging occurs. There are two logs.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 222: Changing The Log Name
Click on the Submit button to save this change. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 223: Selecting The Log Type
Error. Select the Submit button. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 224: Selecting The Log Destination
Select the None radio button when no log is required. (Note: This is the default.) Select Submit. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 225: Setting Up Email Event Logging
Enter a valid e-mail address in the associated textbox. Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 226: Specifying Udp Event Logging
Enter a valid IP address or domain name. Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 228: Specifying Tcp Event Logging
Select the TCP Connection radio button. Select Submit. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 229 Log Messages: All system log messages would then be displayed in that Telnet session window. (Note: This is a one way connection for logging only. Any input to the Printer on this connection is ignored.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 230: Using The Administration Pages
Contact textbox Select the Submit button. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 232: Changing The Root Password
Select the Submit button. Log in as a root User (using the password) if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 233: Using The Reboot Pages
HID Global Corporation Using the Reboot pages Rebooting the HDP5000 restarts the complete Printer, which includes the Print Server. Rebooting the Printer The Reboot page allows the HDP5000 User to reboot or reset the Printer and/or enter the upgrade mode. Step Procedure Select the Administration link.
Page 234: Upgrading The Main Firmware
HID Global Corporation Upgrading the Main Firmware The Upgrade page allows the User to upload new Firmware to the Printer. For the HDP5000 Printer/Encoder, this Upgrade page provides for upgrading the main Printer Firmware which includes the Print Server Firmware.
Page 235 Select the Yes button and wait for reboot, as shown below in Displays A and B. Display A – Rebooting into the Upgrade Mode Display B – Waiting for the Upgrade Mode HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 236 Select Administration when the Home page appears. See Display A below. Select Upgrade to get to the upgrade page. See Display B below. Display A – Selecting Administration Display B – Selecting Upgrade HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 237 Select the Upgrade button to start the Firmware upload. See Display A below. Select Reboot when requested. See Display B below. Display A – Selecting the Browse and Upgrade buttons. Display B – Continuing to reboot HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 238: Using The Print Path Page
View the active configuration of the printer in the Current Settings area on this page. New port numbers may be entered into the Stored Settings area in the text boxes provided on this page. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 239 Printer. (Note: These settings will not be lost if the power is removed from the Printer.) Select the Clear Changes button to delete these changes from this page. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 240: Using The Help Page
Green LED (Left) The Network link is not present. There is NO network traffic to this IP address. Amber LED (Right) Blinking There is Network traffic to this IP address. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 241: Upgrading The Main Firmware With The Fargo Workbench Printer Utility
Printer. • The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded. • Alternatively, a HDP5000 User can upgrade the HDP5000 Main Printer Firmware by using the HDP5000 Upgrade web page. Step...
Page 242 Select the New Firmware File by clicking Browse and selecting the Firmware file from the appropriate folder. Begin the upgrade by clicking Upgrade, as shown below. Refer to the Fargo Workbench Printer Utility User Guide at this time. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 243: Restoring The Factory Settings For Ethernet
Resetting the HDP5000 settings The HDP5000 has a menu selection that allows the User names and passwords to revert to default. To reset these settings, select: Menu: Setup Printer: Network Settings: Reset Passwords.
Page 244: Changing The Dhcp Setting
DHCP Disabled indicates that the static IP assignment is selected. Press the Change button to switch the DHCP setting. If you change the setting, you will be prompted to reboot the Printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 245: Changing The Aneg Setting
• ANEG: Half Dup: Forces the half duplex communications between the Printer and the host Ethernet interface. If you change the setting, you will be prompted to reboot the Printer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 246: Saving Addresses
Select Next on the LCD to view the Reset Passwords menu entry. Press the Select button to reset the User passwords to the default settings of empty strings. (Note: This can be used when the passwords are not known.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 247: Accessing The Hdp5000 Ip Address
Your IP address is identified in the final LCD screen. You have completed the procedure. Display A – Printer Ready (first step) Display B – HDP5000 (second step) Display C – IP: (third step) Display D – IP: Address (fourth step) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 248: Ethernet Printer Troubleshooting Procedures
Printer.) Verify that the port configuration of the PC Printer Driver is set to communicate to the Printer over the correct IP address. Follow the Printing a test page procedure. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 249: Verifying The Printer Connection
Procedure Ensure that your Printer has a valid network connection. Verify that the HDP5000 has the green LED on solidly and the amber LED is flashing with network activity. If the LEDs do not indicate connection, verify the network connection with another device.
Page 250: Verifying That Your Pc Can Access The Printer Using The Ping Command
See Display B below. Display A - Example of sending a ping to the Printer with a successful response Display B - Example of ping timeout to an invalid IP address HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 251: Printing A Test Page
• There may be a job in the Windows print queue which has stalled. • The Printer may be paused or set to operate offline in the Windows print queue. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 252: Reviewing Frequently-Asked Questions-Ethernet
HID Global Corporation Reviewing Frequently-asked Questions-Ethernet Question Answer How do I know if my All HDP5000 models come with Ethernet installed as Printer has the Ethernet standard equipment. option installed? What PC operating The Windows 2000/ XP / Server 2003 operating systems systems work with my work with your Ethernet Printer.
Page 253 IP address. If the printer port is not listed as an existing port then a new “HDP5000 TCP/IP Card Printer Port” must be created and configured to communicate to the printer at the proper IP address.
Page 254 How do I upgrade the Print Since the Print Server is integrated into the main print Server Firmware for my Firmware on the HDP5000, there is not a separate HDP5000 Printer? Firmware upgrade for the Printer Server. (Note: Therefore, the upgrades are done with the main Printer Firmware.)
Page 255 Reviewing Frequently-asked Questions-Ethernet Question Answer What if I lose the password The HDP5000 has a menu selection that allows the User for my Printer or it is not names and passwords to revert to default: accepted? Options > Menu > Network Settings > Reset...
Page 256 You can use Fargo IP-Tracer which allows you to find Fargo-compatible Printers and specify their addresses. The HDP5000 also allows you to save the current network settings as static settings via the LCD menu (Options: Menu: Network Settings: Save Addresses).
Page 257 Use Fargo IP-Tracer, which allows you to find Fargo compatible Printers and specify their addresses. The HDP5000 also allows you to use the LCD menus to save the current IP addresses as static (see above) and then switch DHCP (dynamic IP address selection) to...
Page 258: Glossary Of Terms
Host Configuration Protocol) DNS (Domain Defines the Network protocol that allows devices to find IP addresses Name from a network name server. System) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 259 Specifies a 32-bit value that routers use to send a message to the correct subnet. Default Specifies the address of the router (in a network using subnets) that gateway forwards traffic to a destination outside of the subnet of the transmitting device. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 260 A common utility or command that sends a message to network devices asking for a return message. (Note: This is used to diagnose if the device is on the network or to troubleshoot the connection.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 261: Section 8: Card Lamination Module
HID Global Corporation Section 8: Card Lamination Module The HDP5000 supports the attachment of an optional Card Lamination Module. This Module can be ordered pre-installed on the Printer from the factory or can be ordered separately as a field upgradeable Module.
Page 262: Reviewing The Card Lamination Module
All rights reserved HID Global Corporation Reviewing the Card Lamination Module HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 263: Installing The Card Lamination Module
Introduction The following guide provides a step-by-step installation procedure for the HDP5000 Lamination Module and Printer Driver Accessory. Refer to the HDP5000 High Definition Card Printer/Encoder User Guide for details on operating your new card Lamination Module. The time required for each installation is provided below: •...
Page 264: Preventing Moisture Condensation
Turn the Printer and the Flipper Module on their back. b. Use the Torx tool provided to remove the two (2) screws from the bottom of the Flipper Module. Save the screws for later for reattachment. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 265 Display A - Shows the Printer, the Flipper Module and the Lamination Module. Slide the Lamination Module attachment tabs and the PCB-INTF Board into the appropriate slots at the base of Printer or Flipper Module. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 266: Adjusting The Lamination Placement On The Card
• Refer to the instruction diagram label located on the open front cover to make this adjustment. See Display B (below). Display A – See Procedural Step 1 (above) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 267 All rights reserved HID Global Corporation Adjusting the Lamination Placement on the Card Display B – See Procedural Step 2 HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 268: Adjusting The Card Flattener
If the card is bowing upward, the reverse bending pressure may be too great. Follow this instruction: • In this case, rotate the adjustment knob clockwise. (Note: Some card types have very low heat resistance and may not be acceptable for laminating.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 269: Section 9: Printer Adjustments
The best-looking card always starts with the cleanest card surface. Dirt and debris on a card can show up as blemishes on the card surface and may reduce the life of the image itself. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 270: Conducting The Tape Adhesion Test
Result 2: Sample 2 shows that very slight transfer to the tape can be acceptable without sacrificing overall image durability on matte finish cards. • Result 3: Sample 3 shows no transfer to the Tape and is an Absolute Pass. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 271: Conducting The Tape Adhesion Test
Repeat this process until adequate adhesion is achieved. • Ensure that the cards (in use) have a surface roughness (Ra) of 60 micro inches or less. This information should be available from the card manufacturer. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 272: Section 10: Toolbox
• Cancel button: Closes the dialog box and cancels the Toolbox changes since the Driver dialog box has been opened. • Help button: Launches Help specific to the active tab. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 273: Selecting The Configuration Tab
• Under Event Monitoring, select events to be monitored. (Note: The Driver will notify or prompt the User when the selected events occur.) • Under Set Language for Printer LCD Display, select a language. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 274: Using The Configuration Tab
(shown below) is displayed. • If unchecked or cleared, feature check boxes become active and can be manually set. • If the Driver is reinstalled, it resets to the default of checked. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 275: Using The Event Monitoring Group Box
Ribbon to the Driver. • Do not show this message again. The check box allows User to suppress message per Driver instance. Default = unchecked. Display – Laminate Low dialog HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 276: Using The Film Low Message
LCD. • English is the default. • Languages (available in drop down list) are the languages available in the language set (currently resident in the Firmware). HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 277: Selecting The Calibrate Laminator Tab
13 of higher under the Advanced Settings tab. Do not use the AUTO calibrate function) d. Click on the OK button on the LCD display to complete the procedure. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 278: Selecting The Calibrate Film Tab
Ensure the Printer’s Cover is closed. c. Click on the Calibrate button. (Note: The Printer’s LCD will display CALIBRATE PASSED.) d. Click on the OK button on the LCD display to complete the procedure. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 279: Selecting The Calibrate Ribbon Tab
Ensure the Printer’s Cover is closed. c. Click on the Calibrate button. (Note: The Printer’s LCD will display CALIBRATE PASSED.) d. Click on the OK button on the LCD display to complete the procedure. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 280: Selecting The Clean Printer Tab
When the Cleaning routine is complete, the Cleaning Card will exit the Printer. g. Reinstall the Card, Film and Laminate Cartridges. The Cleaning routine will begin after all current print jobs have completed. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 282: Using The Clean Printer Group Box
Use the Advanced Settings tab for adjusting the internal Printer settings, which are customized for every Printer at the factory and saved directly within the Printer's memory. (Note: You can select the Restore Defaults to restore the internal default settings.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 283 Current Column: Displays current value for setting • Change the value by clicking on the value to activate spin control or type. • Apply Button: Applies changed values. • Restore Defaults Button: Restores default values. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 284: Using The Image Darkness Option
Darken the image by clicking the up arrow to enter a positive value and increase the amount of Printhead heat. Caution: If the value is set too high, the Ribbon may jam or even break. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 285: Using The Print Top Of Form Option
Transfer Alignment Block is shown in the center of the card. Note – due to variation in roller alignment, the green border may appear at a slight angle on the top of the card. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 286 HID Global Corporation Using the Print Top of Form Option Step Procedure Verify: The entire alignment block is visible and the green has been eliminated from the center of the card. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 287: Using The Print Left Of Form Option
Adjust the Print LOF up or down until the border of the LOF Zero Line is showing on the edge of the card as shown below a. Measure the density square, as shown below. b. Adjust the image density to 66% ± 1%. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 288: Using The Mag Top Of Form Option
Caution: If the negative value is set too high, the Printer may start encoding before the card's Magnetic Stripe reaches the encoding head. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 289: Using The Print Flip Angle Option
Using the Print Flip Level Option Use the Print Flip Level option to set the position of the Flipper so it is level with the card path. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 290: Using The Encoder Flip Angle Option
Follow this instruction. Step Procedure Print the alignment card self-test. Adjust the Transfer TOF until the TOF Zero Line is located on the edge of the card as shown below. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 292: Using The Transfer Temp Offset Option
Caution: The Film Drive sets the baseline for the Film Tension and should not be adjusted by the reseller or the end User. • Adjustments moderately change the image length.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 293: Using The Ribbon Print Supply Tension Option
This procedure controls the tension of the color Ribbon during printing. Adjust the Ribbon tension if the Ribbon wrinkle is appearing on the card. (Note: Adjustments moderately change the image length. “+” Adjustments can eliminate some cases of wrinkle.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 294: Using The Film Supply Transfer Tension Option
(Note: Adjustments affect flash and smudge.) Using the Film Takeup Transfer Tension Option “-” Adjustments can cause card jams (Note: “+” Adjustments can help stop jamming. Adjustments affect flash and smudge.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 295: Using The Resin Heat Adjust Option
Using the Cleaning rate Option The message to clean the printer uses a defaulted number of passes of 3000 and to change this click up or down one number per one card. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 296: Using The Eat Disable Option
Using the Holo Transfer Offset Option This option changes the Hologram Overlamiate Offset for placement parameters. Using the Standby Temp Option This option changes the temperature used when the printer is in standby mode. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 297: Using The Mag Hi-Co Voltage Offset Option
Using the Lamination Bottom Takeup Option This option changes tension of Laminate roll 1. Using the Lamination Top Takeup Option This option changes tension of Laminate rolls 2 (if equipped) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 298: Using The Lamination Card Backup Option
If typing a value outside the range, an error message will display specific to the setting when leaving the spin control to click any other spin control, button or tab. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 299: Section 11: Cleaning
HID Global Corporation Section 11: Cleaning HDP5000 Cleaning Kit part number is 089200. For more detailed instruction, please refer to the Cleaning Kit Instruction Sheet in the kit. Important: The Printer should be cleaned on a regular basis to ensure that the Printer consistently produces high quality output.
Page 300: Accessing The Clean Printer Tab
Printhead life.) Step Procedure From the HDP5000 Driver, click on the Toolbox button to bring up the Clean Printer tab. Follow the instructions from the CLEAN PRINTER tab on the Driver. See Display A below.
Page 301 All rights reserved HID Global Corporation Cleaning the Printer Platen Roller and Card Feed Rollers Display A – Clean Printer window HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 302 All rights reserved HID Global Corporation Cleaning the Printer Platen Roller and Card Feed Rollers Display B - Cleaning Card setup for Magnetic Encoder HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 303: Cleaning Inside The Printer
Clean it only with a Cleaning Pad from the Printer Cleaning Kit. Caution: Do not use cleaning solvents of any kind or spray the printer with a cleaner! HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 304: Cleaning The Printhead
Cleaning Kit to firmly wipe back and forth across the surface of the Printhead. See display below. The printing surface is vertical and faces the left side. Reinstall the cartridges and close the cover once the Printhead is completely dry. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 305: Replacing The Card Cleaning Roller
Ribbon is changed. Steps Procedure Remove the Card Cartridge to access the Cleaning Roller. Remove the cleaning roller as shown in Display A. Replace with the new Card Cleaning Roller. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 306: Cleaning The Magnetic Encoder
Remove the Magnetic Head. See Display A below. Use an alcohol wipe from the cleaning kit to clean the Magnetic Head. See Display B below. Replace the Magnetic Head and Magnetic Cover. Display A Display B HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 307: Cleaning The Magnetic Encoder When Installed In The Flipper
Use the Forward and Back buttons to move the card back and forth. Turn the card around and perform the task again. Let the Magnetic head dry thoroughly before plugging the printer back in. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 308: Replacing Or Cleaning The Fan Foam Filter
Clean with water and be sure the foam is dry before replacing into printer. Replace the Inlet Fan Cover by fitting the bottom tabs in first then clicking the top in place. You have completed this procedure. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 309: Section 12: Fargo Workbench Printer Utility
Click on Diagnostics to bring up the Fargo Workbench Printer Utility. See the Fargo Workbench Printer Utility Help File for further instructions on each option. Reviewing the Card tab and Diagnostic button Display A – Card tab > Diagnostics button HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 310: Section 13: Fluorescent Panel Usage
Display B – Fargo Workbench Printer Utility (see the appropriate User Guide located on your Section 13: Fluorescent Panel Usage YMCFK Ribbon for HDP5000 is an economical way to add a fully customizable, incremental level of security to your photo identification cards. This process allows the user to configure the data that is printed with the fluorescent panel of an YMCFK Ribbon.
Page 311 • The second method (described later in this document) allows the creation of the fluorescent panel image directly from the badge application software. (Note: This enables the user to print a unique fluorescent image, such as the card holder’s picture, on each card.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 312: Configuring Fluorescent Data (F-Panel For Ymcfk Ribbon) Using The Workbench
Click the Print Security applet group and select the Security Imaging applet. b. Check the Enable Secure Imaging Checkbox. (Note: The option for both front and back are set up the same way.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 313 Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench Step Procedure a. Click on the Secure ID box on the left. b. Click and drag a box onto the Template. c. Move and size as needed. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 314 All rights reserved HID Global Corporation Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench Step Procedure On the Template, right click on the Secure ID box for the options. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 315 Click on the Logo box on the left. b. Click and drag a box onto the Template. c. Move and size (as needed) by grabbing the corner of the box. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 316 Find the source of the Logo to place on the card. (Note: Fit to Frame will size the image to fit the box. Once this is set up, this logo will print from the software program. This is set up in the background.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 317 Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench Step Procedure a. Click on the Text box on the left. b. Click and drag a box onto the Template. c. Move and size as needed. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 318 All rights reserved HID Global Corporation Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench Step Procedure On the Template, right click on the Text box for the options shown below. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 319 YMCFK ribbon installed into the printer will print this design with the F panel of the ribbon. It will print the same file each time unless you recreate a new template.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 320 “Invert F panel Image” option is selected) Check Invert F-Panel Image to create a negative of the fluorescent image. (Note: This may improve the look of the person’s image if used for the Logo.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 321 All rights reserved HID Global Corporation Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 322: Configuring Fluorescent Data (F-Panel For Ymcfk Ribbon) Using The Application
Printer will print the fluorescent BMP IMAGE at the ~I position on the card. Printer will print the fluorescent TEXT at the ~T position on the card. (See Display B below) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 323 All rights reserved HID Global Corporation Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Application Display A Display B Card as seen in badge application Card as Printed HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 324 Check Invert F-Panel Image to create a negative of the fluorescent image. (Note: This may improve the look of the person’s image if used for the Logo.) Display C : BMP Image located at c:\globe.bmp HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 325: Section 14: Inhibit Panel Usage
• Operating Systems: This method works on all applications generating print jobs to the HDP5000 under all operating systems. (Note: This is regardless of whether the printer (being used) is a shared instance from another workstation or an instance local to that particular workstation.)
Page 326 Start > Programs > Fargo > Fargo Workbench Printer Utility > Fargo Workbench • Please verify that you have the latest version of the Workbench installed. The latest version is located on www.hidglobal.com HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 327 Save the file. Failure to save will not allow the Inhibit Panel to work You are now ready to print from your application. Any image file will print with the inhibit panel until that image file is deleted. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 328: Using Inhibit Panel With An Application
(Note: Compatible applications will allow you to edit text strings after the file has been saved. Examples of compatible applications are Corel Draw, Microsoft Word, and Microsoft WordPad.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 329: Rendering Print Jobs
• Example: Place a “~iC:\Test\inhibit.bmp” text object within a Word Pad print job against a non-shared (e.g., local) HDP5000 printer under Windows XP to cause the Printer Driver to look for a file with that name and location on the local workstation. (Note: This is because the Printer Driver processing occurs on the local workstation.)
Page 330: Rendering Print Jobs
661 pixels in width and 1035 pixels in length. Set this under Paint –Image –Attributes. Select “black and white” under COLORS. Landscape Orientation (see below) Portrait Orientation (see below) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 331 All rights reserved HID Global Corporation Rendering Print Jobs Step Procedure Place objects on the image, which correspond to the exact areas that are being inhibited. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 332 All rights reserved HID Global Corporation Rendering Print Jobs Step Procedure Fill the inhibit areas with black color. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 333 All rights reserved HID Global Corporation Rendering Print Jobs Step Procedure Save the file as a BMP from within Microsoft Paint. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 334 HID Global Corporation Rendering Print Jobs Step Procedure Add the ‘~i’ command to the application file. (Note: In this case, Microsoft WordPad was used. With WordPad the ‘~’ must be left justified.) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 335 All rights reserved HID Global Corporation Rendering Print Jobs Step Procedure Create the rest of the card using the application. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 336 Print the card from within the application. (Note: In this case, use File -> Print.) If the ~i text object is printed on the card see Troubleshooting the Inhibit Panel This completes the procedure.. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 337: Using The Test Print
Step Procedure Bring up the Printer Preferences dialog via Start -> Settings -> Printers and Faxes. Right click on the HDP5000 printer instance; then left click on Printer Preferences to select the Card tab. Click on the Test Print button.
Page 339: Troubleshooting The Inhibit Panel
• In some applications, such as Microsoft WordPad, the ‘~’ must be left justified or it may print on the card and the inhibit functionality will not work. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 340: Section 15: Packing The Card Printer
Clean the inside of the Printer with deionized air. Wipe it down with a lint-free cloth. Clean the Printhead with a Printhead swab. Pack the Printer in the original carton and packing materials. Be sure to enclose any necessary paperwork, test cards, etc. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 341: Section 16: Firmware Updates
Until that time, please review this procedure only for future use. Performing the Firmware Updates Step Procedure Type in: www.hidglobal.com to bring up the web site, as shown below. Display A – Card tab (Diagnostics button) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 342 All rights reserved HID Global Corporation Performing the Firmware Updates Display B – Fargo Workbench Printer Utility (Printer Information tab) HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 343 This will launch the Support page. • Click on the Firmware selection box. • Using the drop down menu, select the Printer. • Click on the Go button, as shown below. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 344 Select Upgrade Firmware in the Actions dropdown menu, as shown below. This brings up the Upgrade Firmware window, as shown below. See the Fargo Workbench Printer Utility User Guide at this time. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 346 Select the Desktop from the Browse menu. • Click on the .frm file. • Click on the Open button. • Click on Upgrade to send the Firmware to the Printer. This completes the Firmware Update process. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 347: Section 17: Hid Global Technical Support
HID Global Corporation Section 17: HID Global Technical Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for the HDP5000. Contacting Technical Support Step...
Page 348: Reading The Serial Numbers On The Printer
(e.g., the digits 09 indicate week 9 of that year). • B0090001: The last four digits indicate the sequence number for the numeric order in which the Printer’s were built. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 349: Section 18: Glossary Of Terms
Parallel Port, set up in the BIOS. B (Black) Black Dye-Sublimation panels are distinguished from the black panel using resin by the use of B for Dye-Sublimation black. K denotes resin black. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 350 24-bit color can produce 16.7 million colors. Board A term used for the circuit Board, a hard mylar plate made of many layers, that holds the electronic circuit elements and wire traces. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 351 PC and the Printer port. Centronics A parallel communications interface that has become the standard for connections to Printers, designed by the Centronics Corp. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 352 A card dimension standard of 2.375 X 3.625 (+/-0.002 W, +/- 0.005 L) or 60.325 X 92.075 mm. CR-100 A card dimension standard of 2.625 X 3.875 (+/-0.002 W, +/- 0.005 L) or 66.675 X 98.425 mm. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 353 Printer operations including Switches) providing a variety of self-tests. Direct-to-Card (DTC) The Direct-to-Card printing process prints digital images directly Printing onto any plastic card with a smooth, clean, glossy PVC surface. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 354 Printer is able to process the packet. Driver Software utility installed in Windows, that interfaces an application to rasterize image data and include command codes so the Printer can process the file. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 355 Smart Card contact Station. This allows the User to write to the Smart Card chip with a standard RS-232 interface in the back of the Printer or with the optional built-in Encoder. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 356 Lamination engine. EOF (End Of Form) The trailing edge of the card, detected to indicate when the Printer should stop printing. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 357 Font A character set similar in style and form. Fonts can be graphical or mathematical constructs, represented by a series of dots or an Assembly of curves and lines. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 358 Increasing the number of dots in a given area increases the darkness even though the individual dots stay the same size. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 359 Transfer Protocol) compatible through multiple platforms. IC (Integrated Circuit) An electronic device that contains many individual circuits interconnected and placed within a discrete package. ID (Identification) An abbreviation for identification. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 360 The User can select the Invert F-Panel option to cause the black in the design to show as dark on the card. This option is recommended if the user is printing a photo. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 361 A semiconductor that emits light when a current is applied. Diode) Media A generic reference to anything onto which the Printer can transfer an image including cards, Ribbon and film. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 362 These are found in computer applications, with the heading at the top of a subset of like functions. They are also on the Printer LCD control panel. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 363 Oversized cards are used for more efficient visual identification and are available in many non-standard sizes. The most popular sizes are CR-90 (3.63 x 2.37/92mm x 60mm) and CR-100 (3.88 x 2.63/98.5mm x 67mm). HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 364 Pinch Roller A free spinning (non-driven) Roller that presses the card against the drive Roller, on the opposite side, to ensure an adequate normal force for proper traction. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 365 A file of one or more cards for the Printer to print, including image data and Printer functions, transmitted through the parallel interface and at times stored temporarily in the print Buffer and spooler. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 366 Prox Card Encoder The prox card Encoder uses an HID ProxPoint® Plus reader mounted on the e-card docking Station inside the Printer/Encoder. The ProxPoint is a read only device producing a Wiegand signal that is converted to RS-232 using a Cypress Computer Systems CVT-2232.
Page 367 A method of placing bar code-like marks on the transition area between color panels. These marks are arranged for detection by a reflective Sensor array for the identification of Ribbon type and the Ribbon position. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 368 Serial interface A sub D 9 pin input/output port on the Printer, used for serial communication with the PC for AS400 operating systems or for e card encoding. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 369 A sequence of characters that form a line of data. Surface mount A method of mounting circuit elements onto the surface of a circuit Board, attached at solder pads, rather than through holes in the Board. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 370 A 0.25-mil thick resin material that enhances card security and Overlaminate durability applied over the printed surface with a hot Roller. Available as clear or with embedded holographic-type security images. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 371 Printer's command codes and procedures. UPS (Un-interruptible An AC power supply, typically powered by batteries, which Power Supply) provides temporary power to the PC or Printer during an interruption of the supply voltage. HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 372 The designation of colored Ribbon by the panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Black (K), Black (K) (the second K is for backside, black only printing). HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...
Page 373 YMCFK The designation of colored Ribbon by the panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Fluorescing and Black (K). HDP5000 High Definition Card Printer/Encoder User Guide L000950 Rev 1.8...

HID HDP5000 User Manual

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.8)

Section 1: Printer Overview

Section 2: Specifications

Section 3: Setup and Installation Procedures

Section 4: Printer Driver Operations

Section 5: Accessory Procedures

Section 6: General Troubleshooting

Section 7: Ethernet Option Section

Section 8: Card Lamination Module

Section 9: Printer Adjustments

Section 10: Toolbox

Section 11: Cleaning

Section 12: Fargo Workbench Printer Utility

Section 13: Fluorescent Panel Usage

Section 14: Inhibit Panel Usage

Section 15: Packing the Card Printer

Section 16: Firmware Updates

Section 17: HID Global Technical Support

Section 18: Glossary of Terms

Quick Links

Troubleshooting

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Summary of Contents for HID HDP5000