Users-Icdg Management-Acd Scheduled Export - Panasonic KX-NS1000 Pc Programming Manual

8.4.3 Users—ICDG Management—ACD Scheduled Export
On this screen, users can register or delete the schedule for the automatic export of ACD Report data. The
PBX system will automatically export the selected ACD Report data at the scheduled times to a USB memory
device or NAS connected to the PBX. (ACD scheduled exports cannot be made to a local PC.) For details
about ACD reports, see 8.4.2 Users—ICDG Management—ACD Report.
Follow the procedure below to schedule the automatic export of ACD Report data.
1.
Click to create a new scheduled export.
2.
In Description, enter a description for the export (maximum 32 characters). This information is shown as
the description of the ACD Scheduled Export.
3.
Select a report profile to be used for the scheduled export. If no report profile is selected, all items will be
exported.
For the details about report profiles, see 8.4.2 Users—ICDG Management—ACD Report—
Profiles.
4.
Specify the file name for the exported ACD report data (maximum 32 characters).
5.
Set the frequency (daily, weekly, etc.) and time of day for when the export should take place.
6.
Select the type of CSV separator value to be used for the exported CSV files.
7.
In Device, select a USB memory device or NAS, and then specify the folder on the selected device where
you want to save the ACD scheduled export file.
8.
Click OK.
Note
•
Installer and User (Administrator) level accounts can select a supervisor from the Supervisor
selection drop-down list in 8.4.2 Users—ICDG Management—ACD Report.
Each supervisor can register up to 10 schedules for the automatic export of ACD reports.
•
If an ACD report export is scheduled and a USB memory device has been selected in Device, but
a USB memory device is not connected to the PBX at the time of the scheduled export, the ACD
scheduled export will not be performed.
•
When using a NAS, make sure there is sufficient network bandwidth.
Editing ACD export schedules
1.
From the ACD Scheduled Export screen, select the schedule you wish to edit.
2.
Click .
3.
Edit the settings as desired.
4.
Click OK.
Deleting a scheduled export
1.
From the ACD Scheduled Export screen, select the schedule you wish to delete.
2.
Click .
3.
Click OK.
Document Version 2016-03
8.4.3 Users—ICDG Management—ACD Scheduled Export
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