20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting
Incomplete Call Handling for No Answer
Specifies how the Unified Messaging system handles a call when there is no answer. Click Edit for the
extension to change, program the settings, and click OK to finish.
Note
•
This setting can be changed by subscribers.
•
More than one option can be selected.
Default
Leave a Message/Transfer to operator/Return to top menu
Value Range
Leave a Message: Allows the caller to record a message.
Transfer to a covering extension: Transfers the caller to a covering extension.
Page the mailbox owner by intercom paging: Pages the subscriber by intercom.
Transfer to operator: Transfers the caller to an operator.
Return to top menu: Lets the caller return to top menu and try another extension.
Transfer to specified Custom Service Menu: Transfers the caller to the specified Custom Service.
Maintenance Console Location
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Mailbox Parameters
Feature Manual References
20.1.46 Unified Messaging—Incomplete Call Handling Service
Incomplete Call Handling for Busy
Specifies how the Unified Messaging system handles a call when the extension is busy. Click Edit for the
extension to change, program the settings, and click OK to finish.
Note
•
This setting can be changed by subscribers.
•
More than one option can be selected.
Default
Leave a Message/Transfer to operator/Return to top menu
Value Range
Leave a Message: Allows the caller to record a message.
Transfer to a covering extension: Transfers the caller to a covering extension.
Page the mailbox owner by intercom paging: Pages the subscriber by intercom.
Transfer to operator: Transfers the caller to an operator.
Return to top menu: Lets the caller return to top menu and try another extension.
Transfer to specified Custom Service Menu: Transfers the caller to the specified Custom Service.
Maintenance Console Location
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Mailbox Parameters
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PC Programming Manual
Document Version 2016-03