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Panasonic KX-NS1000 Pc Programming Manual

Pure ip-pbx
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PC Programming Manual
Pure IP-PBX
KX-NS1000
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1.1 For Your Safety (Page 14)" before using this product.
KX-NS1000: PCMPR Software File Version 004.40000 or later
Document Version 2016-03

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  Summary of Contents for Panasonic KX-NS1000

  • Page 1 Please read this manual carefully before using this product and save this manual for future use. In particular, be sure to read "1.1.1 For Your Safety (Page 14)" before using this product. KX-NS1000: PCMPR Software File Version 004.40000 or later Document Version 2016-03...
  • Page 2 Introduction About this Programming Manual The PC Programming Manual is designed to serve as a system programming reference for the Panasonic Pure IP-PBX. It explains how to program this PBX using Web Maintenance Console. The PC Programming Manual is divided into the following sections: Section 1, Overview Provides an overview of programming the PBX.
  • Page 3: Document Version

    • Some optional hardware, software, and features are not available in some areas, or for some PBX models. Please consult your certified Panasonic dealer for more information. • Product specifications, including text displayed by the software, are subject to change without notice.
  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Overview ....................13 Introduction ........................14 1.1.1 For Your Safety ......................14 1.1.2 Introduction ........................17 1.1.3 Entering Characters .......................18 PC Programming ......................19 1.2.1 Starting Web Maintenance Console ................19 1.2.2 PC Programming Using Off-line Mode ................23 1.2.2.1 Editing and Printing Terminal Labels in Off-line Mode ..........28 1.2.3 PBX Configuration Types ....................29...
  • Page 5 Table of Contents 6.1.2 Tool—System Data Backup—Backup to NAS ...............91 Tool—NDSS Link Data Clear ..................92 Tool—Call Pickup for My Group ..................93 Tool—Extension List View .....................94 Tool—Import ........................95 Tool—Export ........................100 Tool—Screen Customize ....................101 Tool—UM Data Backup ....................102 6.8.1 Tool—UM Data Backup—Manual Backup ..............103 6.8.2 Tool—UM Data Backup—Scheduled Backup ..............104 Tool—UM Data Restore ....................105...
  • Page 6 Table of Contents 7.7.1 Utility—Email Notification—Alert ..................153 7.7.2 Utility—Email Notification—System Analysis ...............155 7.7.3 Utility—Email Notification—Test Email .................156 Utility—Command ......................157 7.8.1 Utility—Command—UM Command ................157 7.8.2 Utility—Command—Router Command ................157 Utility—UM – System Prompts Customization ............158 7.10 Utility—Automatic Two-way Recording ..............160 7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting ........160 7.10.2 Utility—Automatic Two-way Recording—Extension Setting .........161 7.10.3...
  • Page 7 Table of Contents 9.16 PBX Configuration—[1-1] Configuration—Slot—V-SIPEXT32—Card Property ..377 9.17 PBX Configuration—[1-1] Configuration—Slot—V-SIPEXT32—Port Property ..379 9.18 PBX Configuration—[1-1] Configuration—Slot—V-IPCS4—Card Property .....390 9.19 PBX Configuration—[1-1] Configuration—Slot—V-IPCS4—Port Property ....394 9.20 PBX Configuration—[1-1] Configuration—Slot—V-UTEXT32—Card Property ..405 9.21 PBX Configuration—[1-1] Configuration—Slot—V-UTEXT32—Port Property ..408 9.22 PBX Configuration—[1-1] Configuration—Slot—...
  • Page 8 Table of Contents 10.11.2 PBX Configuration—[2-11-2] System—Audio Gain—Card ..........621 11 PBX Configuration—[3] Group ............623 11.1 PBX Configuration—[3-1] Group—Trunk Group ............624 11.1.1 PBX Configuration—[3-1-1] Group—Trunk Group—TRG Settings ......624 11.1.2 PBX Configuration—[3-1-2] Group—Trunk Group—Local Access Priority ....630 11.1.3 PBX Configuration—[3-1-3] Group—Trunk Group—Caller ID Modification ....631 11.1.4 PBX Configuration—[3-1-4] Group—Trunk Group—Dialing Plan ........637 11.1.4.1...
  • Page 9 Table of Contents 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button ....743 12.1.4.1 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button—Flexible button data copy ......................755 12.1.5 PBX Configuration—[4-1-5] Extension—Wired Extension—PF Button ......756 12.1.6 PBX Configuration—[4-1-6] Extension—Wired Extension—NDSS Link Data - Send ..........................757 12.1.7 PBX Configuration—[4-1-7] Extension—Wired Extension—CLIP ID Table ....758 12.2 PBX Configuration—[4-2] Extension—Portable Station ..........759 12.2.1...
  • Page 10 Table of Contents 17 PBX Configuration—[9] Private Network ...........867 17.1 PBX Configuration—[9-1] Private Network—TIE Table ..........868 17.2 PBX Configuration—[9-2] Private Network—Network Data Transmission ....872 17.3 PBX Configuration—[9-3] Private Network—Network Operator (VoIP) ....876 17.4 PBX Configuration—[9-4] Private Network—NDSS Key Table .........878 17.5 PBX Configuration—[9-5] Private Network—Centralized UM/VM Unit .....880 18 PBX Configuration—[10] CO &...
  • Page 11 Table of Contents 24.2 UM Configuration—[5-2] System Parameters—Extension Group ......1044 24.3 UM Configuration—[5-3] System Parameters—System Caller Name Announcement ......................1046 24.4 UM Configuration—[5-4] System Parameters—Parameters ........1048 25 UM Configuration—[6] H/W Settings ..........1079 25.1 UM Configuration—[6] H/W Settings .................1080 26 UM Configuration—[7] System Security ..........1083 26.1 UM Configuration—[7] System Security ..............1084 27 Router Configuration .................1089...
  • Page 12 Table of Contents 29.1.2 PCMPR Software File Version 003.2xxxx ..............1236 29.1.3 PCMPR Software File Version 004.0xxxx ..............1236 29.1.4 PCMPR Software File Version 004.1xxxx ..............1237 29.1.5 PCMPR Software File Version 004.2xxxx ..............1239 29.1.6 PCMPR Software File Version 004.3xxxx ..............1239 29.1.7 PCMPR Software File Version 004.4xxxx ..............1240 Feature Programming References ............1241 PC Programming Manual Document Version 2016-03...
  • Page 13: Overview

    Section 1 Overview This section provides an overview of programming the PBX. Document Version 2016-03 PC Programming Manual...
  • Page 14: Introduction

    1.1.1 For Your Safety 1.1 Introduction 1.1.1 For Your Safety To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly.
  • Page 15 Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized Panasonic Factory Service Center. CAUTION •...
  • Page 16 1.1.1 For Your Safety • There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: Keeping PINs secret.
  • Page 17: Introduction

    1.1.2 Introduction 1.1.2 Introduction These programming instructions are designed to serve as an overall system programming reference for the PBX. Each feature in the PBX has default settings that can be changed to customize the PBX to your requirements. These settings control the functions of the PBX, and changing them is referred to as "system programming".
  • Page 18: Entering Characters

    1.1.3 Entering Characters 1.1.3 Entering Characters The characters on a white background below can be used when storing a name, message, password or other text entry data using a PC. The available characters vary according to the model of PBX. Table 1 (Standard) PC Programming Manual Document Version 2016-03...
  • Page 19: Pc Programming

    1.2.1 Starting Web Maintenance Console 1.2 PC Programming 1.2.1 Starting Web Maintenance Console System programming, diagnosis and administration can be performed with a PC using Web Maintenance Console. Web Maintenance Console is accessed through a Web browser running on a networked PC. This section describes how to set up and access Web Maintenance Console.
  • Page 20 1.2.1 Starting Web Maintenance Console PC Specifications (for programming) The following are recommended specifications for PCs used for programming. For details about programming in Off-line mode, see 1.2.2 PC Programming Using Off-line Mode. Recommended Specification 3.2 GHz Intel Core™ 2 Duo processor or comparable CPU ®...
  • Page 21 – http://kx-ns1000. Note • If entering "http://kx-ns1000.", be sure to include the period at the end as shown. • If connecting using 223.0.0.1 takes a long time, configure a static IP address for the PC. LAN or VPN connection: Launch your Web browser and input the IP address of the PBX followed by the Web Maintenance Console port number into the address bar.
  • Page 22 1.2.1 Starting Web Maintenance Console • If the PBX has been set up using the Easy Setup Wizard, PBX system programming can be performed. To perform programming, enter the login name and password according to your status and authorization level. For details about the differences between levels of authorization, see 2.1.1 Web Maintenance Console Accounts.
  • Page 23: Pc Programming Using Off-Line Mode

    1.2.2 PC Programming Using Off-line Mode 1.2.2 PC Programming Using Off-line Mode PC Programming is performed by connecting to the PBX using Web Maintenance Console, which is also known as On-line mode. However, as certain programming requires installed cards to be set to out of service (OUS), or requires system settings to be changed, some programming cannot be performed while the PBX is in use.
  • Page 24 To convert a KX-TDE/KX-NCP’s system data file to KX-NS1000 KX-TDE/KX-NCP system data can be converted for use with the KX-NS1000 by using the Database Converter. In the Program Launcher, click Database Converter. The Database Converter screen will be displayed in your PC.
  • Page 25 PBX. When you use the following procedure to open a system file created using a previous version of the KX-NS1000 software, a confirmation screen will be displayed asking whether you want to convert the system data to the latest software version.
  • Page 26 1.2.2 PC Programming Using Off-line Mode Additional display language files may be made available. To add a display language not listed in the language selection menu, select Additional language, and then click Browse to specify the language file. After specifying a language file, click OK to change to the selected language. VoIP Test Tool Click the VoIP Test Tool button to launch the VoIP Test Tool.
  • Page 27 1.2.2 PC Programming Using Off-line Mode Notice • If the PC running the Off-line Web Maintenance Console is shut down, the Web browser is closed, or the user logs out, any changes that have not been saved will be lost. Be sure to regularly save data while programming.
  • Page 28: Editing And Printing Terminal Labels In Off-Line Mode

    1.2.2 PC Programming Using Off-line Mode 1.2.2.1 Editing and Printing Terminal Labels in Off-line Mode Follow the procedure below to print key label sheets for use with your system’s extensions and DSS consoles. In On-line mode, export PBX system data to your PC, and then open the exported data in Off-line mode. In On-line mode, use the File Transfer PBX to PC utility to save your system’s data and settings to your PC.
  • Page 29: Pbx Configuration Types

    Multiple KX-NS series PBXs can be connected together in a configuration called a One-look network. One KX-NS1000 PBX serves as the Master unit, and other KX-NS series PBXs connect to the Master unit as Slave units. Slave unit PBXs receive settings and operation instructions from the Master unit PBX. With this configuration, it is easy to make network-wide changes by performing programming at only one PBX.
  • Page 30 One-look network. Programming is still performed by logging in to the PBX using Web Maintenance Console. A KX-NS1000 PBX (including the Master unit of a One-look network) can also connect to other PBXs using standards such as H.323. For details about other networking configurations, refer to 14.1.5 One-look Network—IP Network Type Comparison in the Feature Manual.
  • Page 31: One-Look Networking Survivability

    1.2.3 PBX Configuration Types 1.2.3.1 One-look Networking Survivability A One-look network can be configured so that even if a site’s main PBX fails or is otherwise disconnected from the network, operation of the One-look Network as a whole continues. One-look Networking Survivability provides the following features: •...
  • Page 32 1.2.3 PBX Configuration Types PC Programming Manual Document Version 2016-03...
  • Page 33: Introduction Of Web Maintenance Console

    Section 2 Introduction of Web Maintenance Console This section serves as reference operating instructions when using Web Maintenance Console to program the PBX. Document Version 2016-03 PC Programming Manual...
  • Page 34: Introduction

    2.1.1 Web Maintenance Console Accounts 2.1 Introduction 2.1.1 Web Maintenance Console Accounts User account levels Access to Web Maintenance Console requires a login name and password, which are assigned to accounts in the PBX. Also, access to Web Maintenance Console is controlled by different levels of authorization. The Installer level is the highest authorization level.
  • Page 35 2.1.1 Web Maintenance Console Accounts Level Login Name Password Installer INSTALLER 4-16 character password, using a-z, A-Z, and 0-9 (case sensitive). For an initialized PBX that has not yet been set up, the default Installer level password is "1234". You will be prompted to choose a new password for the Installer level account when the Easy Setup Wizard is run (see 2.1.4 Easy Setup Wizard).
  • Page 36: Access Levels

    2.1.2 Access Levels 2.1.2 Access Levels Access to menu options within Web Maintenance Console is restricted depending on the level of the account and the current programming mode (see Programming Modes in 1.1.2 Introduction). When a menu option is limited to certain access levels, this is noted in this manual in the initial description of that menu option, for example: "This option is only available at Installer level."...
  • Page 37 2.1.2 Access Levels Off-line On-line Menu Option Import®SIP Extension ü ü ü ü Import®V-IPGW16 GW Settings Import®V-IPGW16 DN2IP ü ü ü ü Import®V-SIPGW16 Settings Import®V-SIPGW16 Provider ü ü ü ü ü ü Export®Feature - Speed Dial and Caller ID Export®Incoming Call - DDI/DID Table ü...
  • Page 38 2.1.2 Access Levels Off-line On-line Menu Option File Transfer PC to PBX ü File Transfer PBX to PC ü File View ü File Delete ü Message File Transfer PC to PBX ü Message File Transfer PBX to PC ü Error Log ü...
  • Page 39 2.1.2 Access Levels Off-line On-line Menu Option Router Command ü UM – System Prompts Customization ü ü Automatic Two-way Recording ü ü ü ü UM - System Maintenance ü ü Flash ROM ID Information ü Document Version 2016-03 PC Programming Manual...
  • Page 40: Logging In To Web Maintenance Console

    2.1.3 Logging in to Web Maintenance Console 2.1.3 Logging in to Web Maintenance Console After establishing a connection to Web Maintenance Console (see 1.2.1 Starting Web Maintenance Console), the login window is displayed, and a login name and password must be entered. If this is the first time to log in to Web Maintenance Console, and the PBX is in its initialized, factory default state, you must log in using the Installer level account to begin the Easy Setup Wizard (see 2.1.4 Easy Setup Wizard).
  • Page 41: Easy Setup Wizard

    2.1.4 Easy Setup Wizard 2.1.4 Easy Setup Wizard In the Easy Setup Wizard, you will configure the mandatory settings required for the PBX. When you log in to Web Maintenance Console for a PBX that is in its initialized, factory default state, the Easy Setup Wizard for that PBX will launch automatically.
  • Page 42: Software Interface

    2.1.5 Software Interface 2.1.5 Software Interface This section explains the functions of the various elements of the software interface. Main Window When you log in to Web Maintenance Console, the main window is displayed. For information about connecting to Web Maintenance Console and logging in, see 1.2.1 Starting Web Maintenance Console. The main window of Web Maintenance Console is divided into several areas, as shown below: Logged in Account Level The logged in account level is displayed.
  • Page 43 2.1.5 Software Interface Button Description Clicking this button will display the Setup Screen tree view items. From the Setup Screen, you can: • Configure PBX hardware and virtual cards • Program settings for extensions and call handling • Configure network settings and auxiliary PBX functions Setup Screen •...
  • Page 44 2.1.5 Software Interface Maintenance Screen Tree View Items Item Primary Functions Status • Check the status of the PBX’s system hardware • Check the status of PBX equipment (PSs, CSs, UPS, etc.) • Check the status of extensions used by the Unified Messaging system For details, see Section 4 Status.
  • Page 45 2.1.5 Software Interface Item Primary Functions Network Service • Configure server and client features for the PBX • Configure connections settings and network security For details, see Section 28 Network Service. Site Selection Menu When you are logged in to the Master unit of a One-look network and you are viewing programming screens in the tree view, a site selection drop-down menu is displayed with each PBX site’s name and ID number.
  • Page 46 2.1.5 Software Interface Click Copy. The programming item(s) selected in Items for the copy source specified in Copy From will be copied to the destination(s) specified in Copy To. Individual items can also be copied and pasted in a manner similar to other software programs. Press "Ctrl"+"c"...
  • Page 47: Card Status

    2.1.6 Card Status 2.1.6 Card Status Certain tools, utilities and settings require that the target card be set to out-of-service (OUS) or in-service (INS) status before the operation is carried out. Where required, this is noted in the description of each item. Card status changes can be performed only in On-line mode (see Programming Modes in 1.1.2 Introduction).
  • Page 48: Extension Number Setting

    2.1.7 Extension Number Setting 2.1.7 Extension Number Setting Many screens within the Maintenance Console software allow you to select extensions as part of programming various features (for example, as members of a group). These screens use a standard window to make selecting multiple extensions easy, accessed by clicking a button.
  • Page 49 2.1.7 Extension Number Setting Default Not stored Value Range Selected extensions Document Version 2016-03 PC Programming Manual...
  • Page 50: Logout

    2.2 Logout 2.2 Logout To logout of Web Maintenance Console, click the button to end the programming session and return to the Login screen. When this option is chosen, system data is automatically saved from the temporary memory (DRAM) of the PBX to the Storage Memory Card. To logout Click the button.
  • Page 51: Frequently Asked Questions (Faq)

    2.3 Frequently Asked Questions (FAQ) 2.3 Frequently Asked Questions (FAQ) This section provides answers to some common questions about using the Maintenance Console software to program the PBX. The information is divided into the following topics: Title Description Connection Connecting to the PBX using Maintenance Console. Maintenance Console Software Using the Maintenance Console software.
  • Page 52 2.3 Frequently Asked Questions (FAQ) Card Status The status of a new card will not change to "INS". • With the new card installed, does the total number of extensions or CO lines exceed the maximum supported by the PBX? •...
  • Page 53 2.3 Frequently Asked Questions (FAQ) • The Portable Station can be forcibly de-registered by following the procedure shown Forced De-registration of 9.30 PBX Configuration—[1-2] Configuration—Portable Station. I changed the extension number of a Portable Station, but the display of the Portable Station still shows the old extension number.
  • Page 54 2.3 Frequently Asked Questions (FAQ) • Select 3-digits for Select the default value of Numbering Plan in the Easy Setup Wizard. If you want to change to a 3-digit extension numbering plan after the PBX system is already running using a 4-digit extension numbering plan, follow the procedure below.
  • Page 55 2.3 Frequently Asked Questions (FAQ) When modifying the Numbering Plan, how do I set a 1-digit extension number? • Perform the following steps: Clear the Leading Number cell. Click Apply. No. of Additional Digits to "None". Click Apply. Enter the desired value in the Leading Number cell.
  • Page 56 2.3 Frequently Asked Questions (FAQ) • It is not possible to use the same number for 2 items. The number you are trying to store cannot be used if it is already being used by: • A feature number • An extension •...
  • Page 57 2.3 Frequently Asked Questions (FAQ) • The following setting data is not saved to the Storage Memory Card, so will be deleted when the PBX is initialized. This data is stored in the PBX’s battery backup memory. • Advice of Charge (AOC) •...
  • Page 58 2.3 Frequently Asked Questions (FAQ) • CO line calls made by extensions can be restricted from the 10.7.2 PBX Configuration—[2-7-2] System—Class of Service—External Call Block screen. Click in the relevant cells to select the trunk groups that cannot be used by extensions associated with a particular COS in each time mode.
  • Page 59 2.3 Frequently Asked Questions (FAQ) • Perform the following steps: On the 11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings—Member List screen, from the ICD Group No. drop-down list, select the group you want to modify. The ICD group must have an extension number set. Enter the extension number of the extension you want to add in a blank cell of the Extension Number column.
  • Page 60 2.3 Frequently Asked Questions (FAQ) PC Programming Manual Document Version 2016-03...
  • Page 61: Web Maintenance Console Home Screen

    Section 3 Web Maintenance Console Home Screen This section explains how to setup the main PBX and other connected PBXs from the Home Screen of Web Maintenance Console. Document Version 2016-03 PC Programming Manual...
  • Page 62: Home Screen

    3.1 Home Screen 3.1 Home Screen The Home Screen of Web Maintenance Console provides an overall view of your One-look network, and allows you select a PBX to perform programming, or add a PBX to your One-look network. The Home Screen is displayed when you login to Web Maintenance Console.
  • Page 63 3.1 Home Screen Icon Description List View Click this button to view the following information in a list format: • System Capacity Selection This field indicates the type that is selected for System Capacity Selection in Easy Setup Wizard. For details, refer to "5.4.1 Easy Setup Wizard" in the Installation Manual.
  • Page 64 3.1 Home Screen These 15 icons represent Slave unit PBXs under the control of the Master unit PBX. Units that have been registered display a unit name and are colored in. Remaining available unit positions are shown as grayed out. You can right-click a registered PBX and select Maintenance, Setup, or Direct Login for that PBX. Selecting Direct Login will display the Login screen for that PBX.
  • Page 65 3.1 Home Screen Icon Description Offline Master Unit The Master unit is currently not connected to other PBXs in the One-look network and is not operating as the Master unit. Document Version 2016-03 PC Programming Manual...
  • Page 66: Home Screen-Add Site Wizard

    3.1.1 Home Screen—Add Site Wizard 3.1.1 Home Screen—Add Site Wizard The Add Site Wizard, which is run from the Home Screen, will add KX-NS series PBXs (KX-NS700/ KX-NS1000) to your One-look network as Slave units. Note • The PBX to be added must have been configured as a Slave unit using the Easy Setup Wizard. See 2.1.4 Easy Setup Wizard.
  • Page 67 3.1.1 Home Screen—Add Site Wizard A confirmation screen will be displayed. Click OK to continue. A removal status screen will be displayed. Each selected PBX will be removed one at a time. After each successful removal, a confirmation message will appear. Click Continue to proceed to the next PBX to remove.
  • Page 68 3.1.1 Home Screen—Add Site Wizard PC Programming Manual Document Version 2016-03...
  • Page 69: Status

    Section 4 Status This section serves as reference operating instructions for the Status menu of the Maintenance screen of Web Maintenance Console. Document Version 2016-03 PC Programming Manual...
  • Page 70: Status-Equipment Status

    From the drop-down list, select the amount of remaining battery level for when to initiate PBX shutdown procedures. For more information about setting up a UPS system, refer to 4.13 Starting the KX-NS1000—Connecting an Uninterruptible Power Supply (UPS) in the Installation Manual.
  • Page 71: Status-Equipment Status-Cs Information

    4.1.2 Status—Equipment Status—CS Information 4.1.2 Status—Equipment Status—CS Information Displays information stored by the PBX regarding each Cell Station (CS). This option is only available for the Installer level account in On-line mode, and requires that the target V-IPCS4 card be set to INS status. The displayed items are as follows: Item Description...
  • Page 72: Status-Equipment Status-Ps Information

    4.1.3 Status—Equipment Status—PS Information 4.1.3 Status—Equipment Status—PS Information Displays Portable Station (PS) registration information, including the associated Cell Station (CS). This option is only available for the Installer level account in On-line mode. The displayed items are as follows: Item Description PS No.
  • Page 73: Status-Equipment Status-Um Port Status

    4.1.4 Status—Equipment Status—UM Port status 4.1.4 Status—Equipment Status—UM Port status The UM Port status screen displays each port’s status and number for the Unified Messaging system. The screen will be updated every 30 seconds. Each port’s status will be displayed in one of the following ways: •...
  • Page 74: Status-Equipment Status-Usb

    4.1.5 Status—Equipment Status—USB 4.1.5 Status—Equipment Status—USB USB Mount Status indicates if a USB memory device is connected to the PBX. There is also an Unmount button. • Mounted: A USB memory device is connected to the PBX. Before removing the USB memory device from the PBX, click Unmount.
  • Page 75: System Control

    Section 5 System Control This section serves as reference operating instructions for the System Control menu of the Maintenance screen when programming using Web Maintenance Console. Document Version 2016-03 PC Programming Manual...
  • Page 76: System Control-Program Update

    The program files for the following hardware components can be updated with the Program Update feature. Each file must be named as indicated in the table to be recognized by the KX-NS1000. Hardware that can be updated using Program Update...
  • Page 77 5.1 System Control—Program Update Program Type Target of Update File Name Firmware for PFPGA PFPGA KX-NS1000 PAPMIRNR PAPMIRNR PARMVDNR PARMVDNR PARMIREP PARMIREP PARMVDEP PARMVDEP PC300NR PC300NR PC300EP PC300EP PC300DAG PC300DAG Unified Messaging PFAX PFAX (UM) Program CS Programs (PS CS using a CSIF card for DECT Portable Station...
  • Page 78: System Control-Program Update-Download Program File

    PC or a USB memory device. • When using an FTP server with this feature, the program files to be downloaded to the KX-NS1000 PBX must be named on the FTP server in a specific way that includes the version number.
  • Page 79 5.1.1 System Control—Program Update—Download Program File Automatic The Master unit is set to automatically check an FTP server for updated program files. If an update is available, the Master unit will download the data. The downloaded software is then sent over the One-look network from the Master unit to all Slave units.
  • Page 80: System Control-Program Update-Update Program File

    5.1.2 System Control—Program Update—Update Program File 5.1.2 System Control—Program Update—Update Program File Once updated program files have been downloaded and are stored on a PBX, they can be used to update the system files of the PBX. The update process can be set to be automatically performed at a specified time, or the update process can be carried out manually.
  • Page 81 5.1.2 System Control—Program Update—Update Program File Click on another PBX site tab to program another PBX in the One-look network as required, and then repeat steps 1–3. Perform settings for each PBX in the One-look network as required. Click Execute. The program files are updated to the specified PBXs.
  • Page 82: System Control-Program Update-Plug And Update

    5.1.3 System Control—Program Update—Plug and Update 5.1.3 System Control—Program Update—Plug and Update The Plug and Update feature allows IP-PTs, IP-CSs, and certain PSs to be automatically updated to the latest software version when they are registered to the PBX. When Plug and Update is enabled, the version number of the system software stored on the Master unit is compared to the system software currently in the device, after the device has been registered to the PBX.
  • Page 83: System Control-Moh

    5.2.1 System Control—MOH—Install 5.2 System Control—MOH 5.2.1 System Control—MOH—Install Sound files on the programmer’s PC can be installed to each PBX for use as Music on Hold (MOH). This screen can be accessed only in On-line mode. Click Browse and select a WAV file to install as an MOH file. Only one file may be installed at a time. In the Select column, specify which PBX sites will install the sound file as an MOH file.
  • Page 84: System Control-Moh-Delete

    5.2.2 System Control—MOH—Delete 5.2.2 System Control—MOH—Delete MOH files that are occupying BGM numbers can be deleted. This screen can be accessed only in On-line mode. In BGM No., specify the BGM numbers to delete MOH files from. Specify "All" to delete the data saved in all BGM numbers.
  • Page 85: System Control-Moh-Status / Backup

    5.2.3 System Control—MOH—Status / Backup 5.2.3 System Control—MOH—Status / Backup MOH files stored on a PBX can be downloaded to the user’s PC. This screen can be accessed only in On-line mode. From Site No., select a PBX from which to download MOH files. The MOH files saved to the PBX will be listed.
  • Page 86: System Control-Fax Card

    5.3 System Control—FAX Card 5.3 System Control—FAX Card This function is used to restart the optional FAX Card after it is installed in the PBX. For details about installing the FAX Card, refer to 4.3.4 FAX Card (KX-NS0106) in the Installation Manual. This screen can be accessed only in On-line mode.
  • Page 87: System Control-System Reset

    5.4 System Control—System Reset 5.4 System Control—System Reset When programming changes or other changes to PBX settings require a system reset, this command allows a reset to be performed remotely from Web Maintenance Console. When the system is reset, any settings not saved to the Storage Memory Card are lost. A backup should be performed before the reset to ensure no data is lost.
  • Page 88: System Control-System Shutdown

    5.5 System Control—System Shutdown 5.5 System Control—System Shutdown In order to turn off the power to a PBX, it must first be issued a shutdown command using Web Maintenance Console. Follow the procedure below to prepare a PBX for system shutdown. When the system is shut down, any settings not saved to the Storage Memory Card are lost.
  • Page 89: Tool

    Section 6 Tool This section serves as reference for the Tool menu of the Maintenance screen of Web Maintenance Console. Document Version 2016-03 PC Programming Manual...
  • Page 90: Tool-System Data Backup

    USB cable must first be removed, then reconnected after the backup to USB has been completed. For details about the connection between the UPS and the PBX, refer to 4.13 Starting the KX-NS1000—Connecting an Uninterruptible Power Supply (UPS) in the Installation Manual. Select the system data items to backup.
  • Page 91: Tool-System Data Backup-Backup To Nas

    6.1.2 Tool—System Data Backup—Backup to NAS • The data on the USB memory device has become corrupted. • The USB memory device is removed from the USB port of the PBX during the restoration process. To minimize the potential of a failed backup, connect the USB memory device to a PC to confirm the USB memory device is operational and that the backup data is intact before starting this restore process.
  • Page 92: Tool-Ndss Link Data Clear

    6.2 Tool—NDSS Link Data Clear 6.2 Tool—NDSS Link Data Clear Clears NDSS Link Data stored in the connected PBX. While this tool clears both monitor extension and monitored extension data, it only clears it at the connected PBX. To clear this data at other PBXs in the QSIG network, it is necessary to run this tool at those PBXs.
  • Page 93: Tool-Call Pickup For My Group

    6.3 Tool—Call Pickup for My Group 6.3 Tool—Call Pickup for My Group Allows you to automatically configure settings in 10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial and 12.1.3 PBX Configuration—[4-1-3] Extension—Wired Extension—Speed Dial so that users can answer calls to their Call Pickup Group by pressing " 0". To activate this tool When this tree menu item is selected, a confirmation screen will be displayed.
  • Page 94: Tool-Extension List View

    6.4 Tool—Extension List View 6.4 Tool—Extension List View Displays a list of all programmed extension numbers and types. It is possible to sort the information according to Extension Number, Type, Extension Name, Site, Shelf, Slot, or Port. There is also a key-word searching feature.
  • Page 95: Tool-Import

    6.5 Tool—Import 6.5 Tool—Import Allows several types of system data files or tables to be imported. Except for Speed Dial and Caller ID, this option is only available at Installer level. The files from which data can be imported are files that were previously saved at this or another PBX using the Export tool (see 6.6 Tool—Export), or comma-separated value (CSV) files.
  • Page 96 6.5 Tool—Import ARS - Leading Digit Data Type Import Destination Location Location Leading Number Leading Digit Additional Number of Digits Additional Dial Digits Routing Plan Number Route Plan Number Related programming: 16.2 PBX Configuration—[8-2] ARS—Leading Number ARS - Except Code Data Type Import Destination Location...
  • Page 97 Location Dial Dial Phone Number Phone Number Related programming: 10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial *: Refer to Notices Regarding Importing Data from KX-TDE/KX-NCP PBXs to the KX-NS1000 below. SIP Extension Data Type Import Destination Location Extension Number Extension Number...
  • Page 98 6.5 Tool—Import Data Type Import Destination Payload Type Payload Type T38 FAX Max Datagram T38 FAX Max Datagram T38 FAX UDPTL Error Correction – T38 FAX UDPTL Error Correction – Redundancy Redundancy T38 FAX UDPTL Redundancy count T38 FAX UDPTL Redundancy count for T.30 messages for T.30 messages T38 FAX UDPTL Redundancy count T38 FAX UDPTL Redundancy count for data...
  • Page 99 Notices Regarding Importing Data from KX-TDE/KX-NCP PBXs to the KX-NS1000 Quick Dial The KX-NS1000 only supports an 8-digit Quick Dial format. Therefore, KX-TDE/KX-NCP Quick Dial data in the 4-digit format cannot be imported to the KX-NS1000. SIP Extension – Password KX-TDE/KX-NCP PBXs allow 3-digit passwords, but KX-NS1000 PBXs require password with 4 digits or more.
  • Page 100: Tool-Export

    6.6 Tool—Export 6.6 Tool—Export Allows several types of system data to be exported to files. These files can be used with the Import tool (see 6.5 Tool—Import) to update another PBX. Except for ARS - Routing Plan, tables are exported as comma-separated value (CSV) files. Except for Speed Dial and Caller ID, this option is only available at Installer level.
  • Page 101: Tool-Screen Customize

    6.7 Tool—Screen Customize 6.7 Tool—Screen Customize Allows you to specify which Setup and Maintenance screens can be accessed in the User (Administrator) account level. This option is only available at Installer level. Selected check boxes will be displayed in the tree menus of Web Maintenance Console to users with the User (Administrator) account level.
  • Page 102: Tool-Um Data Backup

    6.8 Tool—UM Data Backup 6.8 Tool—UM Data Backup The UM Data Backup tool can be used to backup and restore Unified Messaging (UM) data. This screen can be accessed only in On-line mode. The following voice data can be backed up or restored as individual files. The data can be backed up to a USB memory device connected to the PBX or a NAS.
  • Page 103: Tool-Um Data Backup-Manual Backup

    6.8.1 Tool—UM Data Backup—Manual Backup 6.8.1 Tool—UM Data Backup—Manual Backup Use this procedure to manually back up Unified Messaging system data. For details on the items that can be backed up, see 6.8 Tool—UM Data Backup. To back up system prompts, select the check box next to System Prompts and select the check boxes of the items you want to back up.
  • Page 104: Tool-Um Data Backup-Scheduled Backup

    6.8.2 Tool—UM Data Backup—Scheduled Backup 6.8.2 Tool—UM Data Backup—Scheduled Backup You can schedule backups in advance. The Unified Messaging system will automatically back up the selected data at the scheduled times to a USB memory device or NAS connected to the PBX. (Scheduled backups cannot be made to a local PC.) For details on the items that can be backed up, see 6.8 Tool—UM Data Backup.
  • Page 105: Tool-Um Data Restore

    6.9 Tool—UM Data Restore 6.9 Tool—UM Data Restore Follow the procedure below to restore data backed up using the UM Data Backup tool. This screen can be accessed only in On-line mode. For more information about the UM Data Backup tool, see 6.8 Tool—UM Data Backup. You can restore data from a USB memory device connected to the PBX or from a file on your local PC.
  • Page 106 Voice data recorded by users in a KX-TVA series VPS can be converted and used as voice data in the KX-NS1000’s Unified Messaging system. For details, refer to 5.3 Starting Web Maintenance Console—KX-TVA System Prompt and Mailbox Data Import in the Installation Manual.
  • Page 107: Tool-Um Backup History

    6.10 Tool—UM Backup History 6.10 Tool—UM Backup History The following records for backup that have been performed can be checked on this screen: • Description • Parameters • Completion Status • Date & Time • Total Elapsed Time (HH:MM:SS) This screen can be accessed only in On-line mode. Document Version 2016-03 PC Programming Manual...
  • Page 108: Tool-Dxdp All Ous

    6.11 Tool—DXDP All OUS 6.11 Tool—DXDP All OUS Sets the status of all DXDP/XDP extension ports to "OUS" simultaneously for the currently selected site. To set all DXDP/XDP ports to OUS for the currently selected site Access Tool—DXDP All OUS from the Maintenance Screen tree view. Click OK.
  • Page 109: Tool-Contact Information

    6.12 Tool—Contact information 6.12 Tool—Contact information Dealers can set contact information for the user of the PBX here. When users select this tree menu item, this information will be displayed for the user’s reference. Input the following information, and then click OK. •...
  • Page 110: Tool-Ut Option Setting

    6.13 Tool—UT Option Setting 6.13 Tool—UT Option Setting Option settings can be specified for KX-UT series SIP phones on a system-wide level. Note The following apply when programming in On-line mode only: • To apply changes made to these settings for KX-UT series SIP phones connected to Slave unit PBXs in a One-look network, be sure to click the icon after programming.
  • Page 111: Tool-Url Information

    6.14 Tool—URL Information 6.14 Tool—URL Information The URL addresses for downloading the IMAP tool and the Fax Driver can be specified on this screen. These URL addresses will be used for the Unified Messaging Plug in and Fax Driver Tool download buttons displayed to users when they view the Unified Message tab of their profile in the User menu.
  • Page 112 6.14 Tool—URL Information PC Programming Manual Document Version 2016-03...
  • Page 113: Utility

    Section 7 Utility This section serves as reference operating instructions for the Utility menu of the Maintenance screen of Web Maintenance Console. Document Version 2016-03 PC Programming Manual...
  • Page 114: Utility-Diagnosis

    PBX. Test Type Available Cards Local loop back diagnosis KX-NS1000 PBXs: SLC2, LCOT2, PRI Legacy Gateways: DHLC, DLC, SLC8, SLC16, MSLC16, ESLC16, EMSLC16, CSLC16, MCSLC16, ECSLC24, MCSLC24, CSIF, LCOT8,...
  • Page 115 MSLC16, ESLC16, EMSLC16, CSLC16, or ECSLC24 card. Note • Cards installed in KX-NS1000 PBXs and legacy gateway KX-NCP PBXs cannot be tested using this utility. • The cards to be used for testing must be installed in the same legacy gateway PBX.
  • Page 116 7.1.1 Utility—Diagnosis—Card Diagnosis The tests that are performed are as follows: Line current OFF (Ext->CO) Line current from extension to CO line turns off. Line current ON (Ext->CO) Line current from extension to CO line turns on. Off hook detection (CO->Ext) Off-hook generation/detection from CO line to extension DTMF detection (CO->Ext)