Panasonic KX-NS1000 Pc Programming Manual page 58

2.3 Frequently Asked Questions (FAQ)
A •
CO line calls made by extensions can be restricted from the 10.7.2 PBX
Configuration—[2-7-2] System—Class of Service—External Call Block screen.
Click in the relevant cells to select the trunk groups that cannot be used by extensions
associated with a particular COS in each time mode.
To prevent extensions associated with a COS from making CO line calls, set all trunk
groups for that COS to "Block" (blue).
Q How do I modify the hold operation for SLTs?
A •
It is possible to choose how to hold a line and transfer a call with an SLT using the
SLT—SLT Hold Mode option on the 10.9 PBX Configuration—[2-9]
System—System Options screen.
For more details, see "4.1.4 Call Hold" of the Feature Manual.
Q How do I set up an Incoming Call Distribution (ICD) group to receive CO line calls
directly?
A •
Perform the following steps:
1.
On the 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution
Group—Group Settings screen, enter the floating extension number you chose
for the ICD group in the
2.
Click Apply.
3.
On the 11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming Call
Distribution Group—Group Settings—Member List screen, select the ICD
group you created from the ICD Group No. drop-down list.
4.
Enter the extension numbers of member extensions in the
Number column.
5.
Click Apply.
6.
On the DIL tab of the 18.2 PBX Configuration—[10-2] CO & Incoming
Call—DIL Table & Port Settings screen, enter the floating extension number of
the ICD group as the
mode.
7.
Modify other settings as required from the Group—Incoming Call Distribution
Group submenu.
Q How do I set the queuing operation for an Incoming Call Distribution group?
A •
Perform the following steps:
1.
On the 11.5.2 PBX Configuration—[3-5-2] Group—Incoming Call Distribution
Group—Queuing Time Table screen, set the actions as required for each
queuing table.
2.
On the 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution
Group—Group Settings screen, from the Queuing Time Table tab, select the
number of the Queuing Time Table to use in each time mode.
Q How do I add an extension as a member of an Incoming Call Distribution (ICD)
group?
58 PC Programming Manual
Floating Extension Number cell.
DIL Destination—Day, Lunch, Break, Night of each time
Extension
Document Version 2016-03