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Panasonic KX-NS1000 Programming Manual

Pure ip-pbx
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Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1.1 For Your Safety (Page 14)" before using this product.
KX-NS1000: PCMPR Software File Version 004.00000 or later
Manuals and supporting information are provided on the Panasonic Web site at:
http://panasonic.net/pcc/support/pbx/
Model No.
Pure IP-PBX
KX-NS1000

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Table of Contents
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   Summary of Contents for Panasonic KX-NS1000

  • Page 1 Please read this manual carefully before using this product and save this manual for future use. In particular, be sure to read "1.1.1 For Your Safety (Page 14)" before using this product. KX-NS1000: PCMPR Software File Version 004.00000 or later Manuals and supporting information are provided on the Panasonic Web site at: http://panasonic.net/pcc/support/pbx/...
  • Page 2 Introduction About this Programming Manual The PC Programming Manual is designed to serve as a system programming reference for the Panasonic Pure IP-PBX. It explains how to programme this PBX using Web Maintenance Console. The PC Programming Manual is divided into the following sections: Section 1, Overview Provides an overview of programming the PBX.
  • Page 3 • Some optional hardware, software, and features are not available in some countries/areas, or for some PBX models. Please consult your certified Panasonic dealer for more information. • Product specifications, including text displayed by the software, are subject to change without notice.
  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Overview ....................13 Introduction ........................14 1.1.1 For Your Safety ......................14 1.1.2 Introduction ........................16 1.1.3 Entering Characters .......................17 PC Programming ......................21 1.2.1 Starting Web Maintenance Console ................21 1.2.2 PC Programming Using Off-line Mode ................25 1.2.2.1 Editing and Printing Terminal Labels in Off-line Mode ..........30 1.2.3 PBX Configuration Types ....................31...
  • Page 5: Table Of Contents

    Table of Contents 6.1.2 Tool—System Data Backup—Backup to NAS ...............89 Tool—BRI Automatic Configuration ................90 Tool—NDSS Link Data Clear ..................91 Tool—Call Pickup for My Group ..................92 Tool—Extension List View .....................93 Tool—Import ........................94 Tool—Export ........................99 Tool—Screen Customise ....................100 Tool—UM Data Backup ....................101 6.9.1 Tool—UM Data Backup—Manual Backup ..............102 6.9.2...
  • Page 6: Table Of Contents

    Table of Contents Utility—Email Notification ....................150 7.7.1 Utility—Email Notification—Alert ..................150 7.7.2 Utility—Email Notification—System Analysis ...............152 7.7.3 Utility—Email Notification—Test Email .................153 Utility—Command ......................154 7.8.1 Utility—Command—UM Command ................154 7.8.2 Utility—Command—Router Command ................154 Utility—UM – System Prompts Customisation ............155 7.10 Utility—Automatic Two-way Recording ..............157 7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting ........157 7.10.2...
  • Page 7: Table Of Contents

    Table of Contents 9.18 PBX Configuration—[1-1] Configuration—Slot—V-IPCS4—Card Property .....351 9.19 PBX Configuration—[1-1] Configuration—Slot—V-IPCS4—Port Property ....354 9.20 PBX Configuration—[1-1] Configuration—Slot—V-UTEXT32—Card Property ..364 9.21 PBX Configuration—[1-1] Configuration—Slot—V-UTEXT32—Port Property ..367 9.22 PBX Configuration—[1-1] Configuration—Slot— SLC2 - Card Property ....381 9.23 PBX Configuration—[1-1] Configuration—Slot—SLC2 - Port Property ....384 9.24 PBX Configuration—[1-1] Configuration—Slot—Card Property - LCO type ...386 9.25...
  • Page 8: Table Of Contents

    Table of Contents 10.11.2 PBX Configuration—[2-11-2] System—Audio Gain—Card ..........575 11 PBX Configuration—[3] Group ............577 11.1 PBX Configuration—[3-1] Group—Trunk Group ............578 11.1.1 PBX Configuration—[3-1-1] Group—Trunk Group—TRG Settings ......578 11.1.2 PBX Configuration—[3-1-2] Group—Trunk Group—Local Access Priority ....584 11.1.3 PBX Configuration—[3-1-3] Group—Trunk Group—Caller ID Modification ....585 11.1.4 PBX Configuration—[3-1-4] Group—Trunk Group—Dialling Plan .......590 11.1.4.1...
  • Page 9: Table Of Contents

    Table of Contents 12.1.2 PBX Configuration—[4-1-2] Extension—Wired Extension—FWD/DND .......681 12.1.3 PBX Configuration—[4-1-3] Extension—Wired Extension—Speed Dial ......682 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button ....683 12.1.4.1 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button—Flexible button data copy ......................694 12.1.5 PBX Configuration—[4-1-5] Extension—Wired Extension—PF Button ......695 12.1.6 PBX Configuration—[4-1-6] Extension—Wired Extension—NDSS Link Data - Send ..........................696...
  • Page 10: Table Of Contents

    Table of Contents 17 PBX Configuration—[9] Private Network ...........799 17.1 PBX Configuration—[9-1] Private Network—TIE Table ..........800 17.2 PBX Configuration—[9-2] Private Network—Network Data Transmission ....803 17.3 PBX Configuration—[9-3] Private Network—Network Operator (VoIP) ....806 17.4 PBX Configuration—[9-4] Private Network—NDSS Key Table .........808 17.5 PBX Configuration—[9-5] Private Network—Centralised UM/VM Unit .....810 18 PBX Configuration—[10] CO &...
  • Page 11: Table Of Contents

    Table of Contents 24.1 UM Configuration—[5-1] System Parameters—Mailbox Group ........958 24.2 UM Configuration—[5-2] System Parameters—Extension Group ......960 24.3 UM Configuration—[5-3] System Parameters—System Caller Name Announcement ......................962 24.4 UM Configuration—[5-4] System Parameters—Parameters ........964 25 UM Configuration—[6] H/W Settings ..........991 25.1 UM Configuration—[6] H/W Settings ................992 26 UM Configuration—[7] System Security ..........993 26.1 UM Configuration—[7] System Security ..............994...
  • Page 12: Table Of Contents

    Table of Contents 29.1.1 KX-NS1000 PCMPR Software File Version 002.0xxxx ..........1116 29.1.2 KX-NS1000 PCMPR Software File Version 002.1xxxx ..........1118 29.1.3 KX-NS1000 PCMPR Software File Version 003.0xxxx ..........1118 29.1.4 PCMPR Software File Version 003.2xxxx ..............1120 29.1.5 PCMPR Software File Version 004.0xxxx ..............1120 Feature Programming References ............1123...
  • Page 13: Overview

    Section 1 Overview This section provides an overview of programming the PBX. PC Programming Manual...
  • Page 14: Introduction

    1.1.1 For Your Safety 1.1 Introduction 1.1.1 For Your Safety To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly.
  • Page 15 Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised Panasonic Factory Service Centre. CAUTION •...
  • Page 16 1.1.2 Introduction 1.1.2 Introduction These programming instructions are designed to serve as an overall system programming reference for the PBX. Each feature in the PBX has default settings that can be changed to customise the PBX to your requirements. These settings control the functions of the PBX, and changing them is referred to as "system programming".
  • Page 17: Entering Characters

    1.1.3 Entering Characters 1.1.3 Entering Characters The characters on a white background below can be used when storing a name, message, password or other text entry data using a PC. The available characters vary according to the model of PBX. Table 1 (Standard) PC Programming Manual...
  • Page 18 1.1.3 Entering Characters Table 2 (For CE model) PC Programming Manual...
  • Page 19 1.1.3 Entering Characters Table 3 (For RU model) PC Programming Manual...
  • Page 20 1.1.3 Entering Characters Table 4 (For GR model) PC Programming Manual...
  • Page 21: Pc Programming

    1.2.1 Starting Web Maintenance Console 1.2 PC Programming 1.2.1 Starting Web Maintenance Console System programming, diagnosis and administration can be performed with a PC using Web Maintenance Console. Web Maintenance Console is accessed through a Web browser running on a networked PC. This section describes how to set up and access Web Maintenance Console.
  • Page 22 1.2.1 Starting Web Maintenance Console For details regarding the above settings, refer to your Web browser’s documentation. PC Specifications (for programming) The following are recommended specifications for PCs used for programming. For details about programming in Off-line mode, see 1.2.2 PC Programming Using Off-line Mode. Recommended Specification 3.2 GHz Intel Core™...
  • Page 23 – http://kx-ns1000. Note • If entering "http://kx-ns1000.", be sure to include the period at the end as shown. • If connecting using 223.0.0.1 takes a long time, configure a static IP address for the PC. LAN or VPN connection: Launch your Web browser and input the IP address of the PBX followed by the Web Maintenance Console port number into the address bar.
  • Page 24 1.2.1 Starting Web Maintenance Console The Web Maintenance Console login screen is displayed. For details about logging in, see 2.1.3 Logging in to Web Maintenance Console. • If this is the first time the PBX is accessed (i.e., it is in its initialised, factory default state), you must log in using the Installer level account.
  • Page 25: Pc Programming Using Off-Line Mode

    1.2.2 PC Programming Using Off-line Mode 1.2.2 PC Programming Using Off-line Mode PC Programming is performed by connecting to the PBX using Web Maintenance Console, which is also known as On-line mode. However, as certain programming requires installed cards to be set to out of service (OUS), or requires system settings to be changed, some programming cannot be performed while the PBX is in use.
  • Page 26 Easy Setup Wizard. For details, see 2.1.4 Easy Setup Wizard. To convert a KX-TDE/KX-NCP/KX-TDA100D’s system data file to KX-NS1000 KX-TDE/KX-NCP/KX-TDA100D system data can be converted for use with the KX-NS1000 by using the Database Converter. In the Programme Launcher, click Database Converter. The Database Converter screen will be displayed in your PC.
  • Page 27 PBX. When you use the following procedure to open a system file created using a previous version of the KX-NS1000 software, a confirmation screen will be displayed asking whether you want to convert the system data to the latest software version.
  • Page 28 1.2.2 PC Programming Using Off-line Mode Additional display language files may be made available. To add a display language not listed in the language selection menu, select Additional language, and then click Browse to specify the language file. After specifying a language file, click OK to change to the selected language. VoIP Test Tool Click the VoIP Test Tool button to launch the VoIP Test Tool.
  • Page 29 1.2.2 PC Programming Using Off-line Mode Notice • If the PC running the Off-line Web Maintenance Console is shut down, the Web browser is closed, or the user logs out, any changes that have not been saved will be lost. Be sure to regularly save data while programming.
  • Page 30: Editing And Printing Terminal Labels In Off-Line Mode

    1.2.2 PC Programming Using Off-line Mode 1.2.2.1 Editing and Printing Terminal Labels in Off-line Mode Follow the procedure below to print key label sheets for use with your system’s extensions and DSS consoles. In On-line mode, export PBX system data to your PC, and then open the exported data in Off-line mode. In On-line mode, use the File Transfer PBX to PC utility to save your system’s data and settings to your PC.
  • Page 31: Pbx Configuration Types

    Multiple KX-NS1000 PBXs can be connected together in a configuration called a One-look network. One KX-NS1000 PBX serves as the Master unit, and other KX-NS1000 PBXs connect to the Master unit as Slave units. Slave unit PBXs receive settings and operation instructions from the Master unit PBX. With this configuration, it is easy to make network-wide changes by performing programming at only one PBX.
  • Page 32 One-look network. Programming is still performed by logging in to the PBX using Web Maintenance Console. A KX-NS1000 PBX (including the Master unit of a One-look network) can also connect to other PBXs using standards such as H.323. For details about other networking configurations, refer to "4.2.2 Network Type Comparison"...
  • Page 33: One-Look Networking Survivability

    1.2.3 PBX Configuration Types 1.2.3.1 One-look Networking Survivability A One-look network can be configured so that even if a site’s main PBX fails or is otherwise disconnected from the network, operation of the One-look Network as a whole continues. One-look Networking Survivability provides the following features: •...
  • Page 34 1.2.3 PBX Configuration Types PC Programming Manual...
  • Page 35: Introduction Of Web Maintenance Console

    Section 2 Introduction of Web Maintenance Console This section serves as reference operating instructions when using Web Maintenance Console to programme the PBX. PC Programming Manual...
  • Page 36 2.1.1 Web Maintenance Console Accounts 2.1 Introduction 2.1.1 Web Maintenance Console Accounts User account levels Access to Web Maintenance Console requires a login name and password, which are assigned to accounts in the PBX. Also, access to Web Maintenance Console is controlled by different levels of authorisation. The Installer level is the highest authorisation level.
  • Page 37 2.1.1 Web Maintenance Console Accounts Level Login Name Password Installer INSTALLER 4-16 character password, using a-z, A-Z, and 0-9 (case sensitive). For an initialised PBX that has not yet been set up, the default Installer level password is "1234". You will be prompted to choose a new password for the Installer level account when the Easy Setup Wizard is run (see 2.1.4 Easy Setup Wizard).
  • Page 38: Access Levels

    2.1.2 Access Levels 2.1.2 Access Levels Access to menu options within Web Maintenance Console is restricted depending on the level of the account and the current programming mode (see Programming Modes in 1.1.2 Introduction). When a menu option is limited to certain access levels, this is noted in this manual in the initial description of that menu option, for example: "This option is only available at Installer level."...
  • Page 39 2.1.2 Access Levels Menu Option Off-line On-line ü ü Import®Quick Dial Import®SIP Extension ü ü ü ü Import®V-IPGW16 GW Settings ü ü Import®V-IPGW16 DN2IP ü ü Import®V-SIPGW16 Settings ü ü Import®V-SIPGW16 Provider ü ü ü ü Export®Feature - Speed Dial and Caller ID ü...
  • Page 40 2.1.2 Access Levels Menu Option Off-line On-line ü Diagnosis®Ping File Transfer PC to PBX ü File Transfer PBX to PC ü File View ü File Delete ü Message File Transfer PC to PBX ü Message File Transfer PBX to PC ü...
  • Page 41 2.1.2 Access Levels Menu Option Off-line On-line UM Command ü Router Command ü UM – System Prompts Customisation ü ü Automatic Two-way Recording ü ü ü ü UM - System Maintenance ü ü CS-Web Connection ü ü PC Programming Manual...
  • Page 42: Logging In To Web Maintenance Console

    2.1.3 Logging in to Web Maintenance Console 2.1.3 Logging in to Web Maintenance Console After establishing a connection to Web Maintenance Console (see 1.2.1 Starting Web Maintenance Console), the login window is displayed, and a login name and password must be entered. If this is the first time to log in to Web Maintenance Console, and the PBX is in its initialised, factory default state, you must log in using the Installer level account to begin the Easy Setup Wizard (see 2.1.4 Easy Setup Wizard).
  • Page 43: Easy Setup Wizard

    2.1.4 Easy Setup Wizard 2.1.4 Easy Setup Wizard In the Easy Setup Wizard, you will configure the mandatory settings required for the PBX. When you log in to Web Maintenance Console for a PBX that is in its initialised, factory default state, the Easy Setup Wizard for that PBX will launch automatically.
  • Page 44: Software Interface

    2.1.5 Software Interface 2.1.5 Software Interface This section explains the functions of the various elements of the software interface. Main Window When you log in to Web Maintenance Console, the main window is displayed. For information about connecting to Web Maintenance Console and logging in, see 1.2.1 Starting Web Maintenance Console. The main window of Web Maintenance Console is divided into several areas, as shown below: Logged in Account Level The logged in account level is displayed.
  • Page 45 2.1.5 Software Interface Button Description Clicking this button will display the Setup Screen tree view items. From the Setup Screen, you can: • Configure PBX hardware and virtual cards • Programme settings for extensions and call handling • Configure network settings and auxiliary PBX functions Setup Screen •...
  • Page 46 2.1.5 Software Interface Item Primary Functions System Control • Download and update PBX software files • Manage music on hold (MOH) data • Reset or shutdown the system For details, see Section 5 System Control. Tool • Backup system data to a USB memory device •...
  • Page 47: Standard Buttons

    2.1.5 Software Interface Site Selection Menu When you are logged in to the Master unit of a One-look network and you are viewing programming screens in the tree view, a site selection drop-down menu is displayed with each PBX site’s name and ID number. You can select a PBX site in the One-look network from the drop-down menu to programme items for that site.
  • Page 48: Card Status

    2.1.6 Card Status 2.1.6 Card Status Certain tools, utilities and settings require that the target card be set to out-of-service (OUS) or in-service (INS) status before the operation is carried out. Where required, this is noted in the description of each item. Card status changes can be performed only in On-line mode (see Programming Modes in 1.1.2 Introduction).
  • Page 49: Extension Number Setting

    2.1.7 Extension Number Setting 2.1.7 Extension Number Setting Many screens within the Maintenance Console software allow you to select extensions as part of programming various features (for example, as members of a group). These screens use a standard window to make selecting multiple extensions easy, accessed by clicking a button.
  • Page 50: Logout

    2.2 Logout 2.2 Logout To logout of Web Maintenance Console, click the button to end the programming session and return to the Login screen. When this option is chosen, system data is automatically saved from the temporary memory (DRAM) of the PBX to the Storage Memory Card. To logout Click the button.
  • Page 51: Frequently Asked Questions (Faq)

    2.3 Frequently Asked Questions (FAQ) 2.3 Frequently Asked Questions (FAQ) This section provides answers to some common questions about using the Maintenance Console software to programme the PBX. The information is divided into the following topics: Title Description Connection Connecting to the PBX using Maintenance Console. Maintenance Console Software Using the Maintenance Console software.
  • Page 52 2.3 Frequently Asked Questions (FAQ) Card Status The status of a new card will not change to "INS". • With the new card installed, does the total number of extensions or trunks exceed the maximum supported by the PBX? • Is the type of card installed in the slot different from the card type set as "Pre-Install"...
  • Page 53 2.3 Frequently Asked Questions (FAQ) • The Portable Station can be forcibly de-registered by following the procedure shown Forced De-registration of 9.31 PBX Configuration—[1-2] Configuration—Portable Station. I changed the extension number of a Portable Station, but the display of the Portable Station still shows the old extension number.
  • Page 54 2.3 Frequently Asked Questions (FAQ) • Select 3-digits for default value of Numbering Plan in the Easy Setup Wizard. If you want to change to a 3-digit extension numbering plan after the PBX system is already running using a 4-digit extension numbering plan, follow the procedure below. There are 2 methods of creating a 3-digit numbering plan, using 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main: Set the leading number to be 2 digits, with one additional digit.
  • Page 55 2.3 Frequently Asked Questions (FAQ) When modifying the Numbering Plan, how do I set a 1-digit extension number? • Perform the following steps: Clear the Leading Number cell. Click Apply. No. of Additional Digits to "None". Click Apply. Enter the desired value in the Leading Number cell.
  • Page 56 2.3 Frequently Asked Questions (FAQ) • It is not possible to use the same number for 2 items. The number you are trying to store cannot be used if it is already being used by: • A feature number • An extension •...
  • Page 57: Setting Features

    2.3 Frequently Asked Questions (FAQ) • The following setting data is not saved to the Storage Memory Card, so will be deleted when the PBX is initialised. This data is stored in the PBX’s battery backup memory. • Advice of Charge (AOC) •...
  • Page 58 2.3 Frequently Asked Questions (FAQ) • Trunk calls made by extensions can be restricted from the 10.7.2 PBX Configuration—[2-7-2] System—Class of Service—External Call Block screen. Click in the relevant cells to select the trunk groups that cannot be used by extensions associated with a particular COS in each time mode.
  • Page 59 2.3 Frequently Asked Questions (FAQ) • Perform the following steps: On the 11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings—Member List screen, from the ICD Group No. drop-down list, select the group you want to modify. The ICD group must have an extension number set. Enter the extension number of the extension you want to add in a blank cell of the Extension Number column.
  • Page 60 2.3 Frequently Asked Questions (FAQ) PC Programming Manual...
  • Page 61: Web Maintenance Console Home Screen

    Section 3 Web Maintenance Console Home Screen This section explains how to setup the main PBX and other connected PBXs from the Home Screen of Web Maintenance Console. PC Programming Manual...
  • Page 62: Home Screen

    3.1 Home Screen 3.1 Home Screen The Home Screen of Web Maintenance Console provides an overall view of your One-look network, and allows you select a PBX to perform programming, or add a PBX to your One-look network. The Home Screen is displayed when you login to Web Maintenance Console.
  • Page 63 3.1 Home Screen Icon Description List View Click this button to view the following information in a list format: • System Capacity Selection This field indicates the type that is selected for System Capacity Selection in Easy Setup Wizard. For details, refer to "5.4.1 Easy Setup Wizard" in the Installation Manual.
  • Page 64 3.1 Home Screen These 15 icons represent Slave unit PBXs under the control of the Master unit PBX. Units that have been registered display a unit name and are coloured in. Remaining available unit positions are shown as greyed out. You can right-click a registered PBX and select Maintenance, Setup, or Direct Login for that PBX. Selecting Direct Login will display the Login screen for that PBX.
  • Page 65: Home Screen—Add Site Wizard

    3.1.1 Home Screen—Add Site Wizard 3.1.1 Home Screen—Add Site Wizard The Add Site Wizard, which is run from the Home Screen, will add KX-NS1000 PBXs to your One-look network as Slave units. Note • The PBX to be added must have been configured as a Slave unit using the Easy Setup Wizard. See 2.1.4 Easy Setup Wizard.
  • Page 66 3.1.1 Home Screen—Add Site Wizard A removal status screen will be displayed. Each selected PBX will be removed one at a time. After each successful removal, a confirmation message will appear. Click Continue to proceed to the next PBX to remove.
  • Page 67: Status

    Section 4 Status This section serves as reference operating instructions for the Status menu of the Maintenance screen of Web Maintenance Console. PC Programming Manual...
  • Page 68: Status—Equipment Status

    From the drop-down list, select the amount of remaining battery level for when to initiate PBX shutdown procedures. For more information about setting up a UPS system, refer to "4.13 Starting the KX-NS1000—Connecting an Uninterruptible Power Supply (UPS)" in the Installation Manual.
  • Page 69: Status—Equipment Status—Cs Information

    4.1.2 Status—Equipment Status—CS Information 4.1.2 Status—Equipment Status—CS Information Displays information stored by the PBX regarding each Cell Station (CS). This option is only available for the Installer level account in On-line mode and requires that the target V-IPCS4 card be set to INS status. The displayed items are as follows: Item Description...
  • Page 70: Status—Equipment Status—Ps Information

    4.1.3 Status—Equipment Status—PS Information 4.1.3 Status—Equipment Status—PS Information Displays Portable Station (PS) registration information, including the associated Cell Station (CS). This option is only available for the Installer level account in On-line mode. The displayed items are as follows: Item Description PS No.
  • Page 71: Status—Equipment Status—Um Port Status

    4.1.4 Status—Equipment Status—UM Port status 4.1.4 Status—Equipment Status—UM Port status The UM Port status screen displays each port’s status and number for the Unified Messaging system. The screen will be updated every 30 seconds. Each port’s status will be displayed in one of the following ways: •...
  • Page 72: Status—Equipment Status—Usb

    4.1.5 Status—Equipment Status—USB 4.1.5 Status—Equipment Status—USB USB Mount Status indicates if a USB memory device is connected to the PBX. There is also an Unmount button. • Mounted: A USB memory device is connected to the PBX. Before removing the USB memory device from the PBX, click Unmount.
  • Page 73: System Control

    Section 5 System Control This section serves as reference operating instructions for the System Control menu of the Maintenance screen when programming using Web Maintenance Console. PC Programming Manual...
  • Page 74: System Control—Program Update

    The programme files for the following hardware components can be updated with the Program Update feature. Each file must be named as indicated in the table to be recognised by the KX-NS1000. Hardware that can be updated using Program Update...
  • Page 75 5.1 System Control—Program Update Programme Type Target of Update File Name Firmware for PFPGA PFPGA KX-NS1000 PAPMIRNR PAPMIRNR PARMVDNR PARMVDNR PARMIREP PARMIREP PARMVDEP PARMVDEP PC300NR PC300NR PC300EP PC300EP PC300DAG PC300DAG Unified Messaging PFAX PFAX (UM) Programme CS Programmes (PS CS using a CSIF card for DECT Portable Station...
  • Page 76: System Control—Program Update—Download Program File

    • When using an FTP server with this feature, the programme files to be downloaded to the KX-NS1000 PBX must be named on the FTP server in a specific way that includes the version number. Example: "PNT300_xxx_xxx_xxx" ("xxx_xxx_xxx" is the version number.)
  • Page 77 5.1.1 System Control—Program Update—Download Program File Automatic The Master unit is set to automatically check an FTP server for updated programme files. If an update is available, the Master unit will download the data. The downloaded software is then sent over the One-look network from the Master unit to all Slave units.
  • Page 78: System Control—Program Update—Update Program File

    5.1.2 System Control—Program Update—Update Program File 5.1.2 System Control—Program Update—Update Program File Once updated programme files have been downloaded and are stored on a PBX, they can be used to update the system files of the PBX. The update process can be set to be automatically performed at a specified time, or the update process can be carried out manually.
  • Page 79 5.1.2 System Control—Program Update—Update Program File Click Execute. The programme files are updated to the specified PBXs. Note • Updated PBXs reset when the update is complete. • If this operation is performed when logged in to a Slave unit only the PBX mother board and hardware specifically registered to the Slave unit may be updated.
  • Page 80: System Control—Program Update—Plug And Update

    5.1.3 System Control—Program Update—Plug and Update 5.1.3 System Control—Program Update—Plug and Update The Plug and Update feature allows IP-PTs, IP-CSs, and certain PSs to be automatically updated to the latest software version when they are registered to the PBX. When Plug and Update is enabled, the version number of the system software stored on the Master unit is compared to the system software currently in the device, after the device has been registered to the PBX.
  • Page 81: System Control—Moh

    5.2.1 System Control—MOH—Install 5.2 System Control—MOH 5.2.1 System Control—MOH—Install Sound files on the programmer’s PC can be installed to each PBX for use as Music on Hold (MOH). This screen can be accessed only in On-line mode. Click Browse and select a WAV file to install as an MOH file. Only one file may be installed at a time. In the Select column, specify which PBX sites will install the sound file as an MOH file.
  • Page 82: System Control—Moh—Delete

    5.2.2 System Control—MOH—Delete 5.2.2 System Control—MOH—Delete MOH files that are occupying BGM numbers can be deleted. This screen can be accessed only in On-line mode. In BGM No., specify the BGM numbers to delete MOH files from. Specify "All" to delete the data saved in all BGM numbers.
  • Page 83: System Control—Moh—Status / Backup

    5.2.3 System Control—MOH—Status / Backup 5.2.3 System Control—MOH—Status / Backup MOH files stored on a PBX can be downloaded to the user’s PC. This screen can be accessed only in On-line mode. From Site No., select a PBX from which to download MOH files. The MOH files saved to the PBX will be listed.
  • Page 84: System Control—Fax Card

    5.3 System Control—FAX Card 5.3 System Control—FAX Card This function is used to restart the optional FAX Card after it is installed in the PBX. For details about installing the FAX Card, refer to "4.3.4 FAX Card (KX-NS0106)" in the Installation Manual. This screen can be accessed only in On-line mode.
  • Page 85: System Control—System Reset

    5.4 System Control—System Reset 5.4 System Control—System Reset When programming changes or other changes to PBX settings require a system reset, this command allows a reset to be performed remotely from Web Maintenance Console. When the system is reset, any settings not saved to the Storage Memory Card are lost. A backup should be performed before the reset to ensure no data is lost.
  • Page 86: System Control—System Shutdown

    5.5 System Control—System Shutdown 5.5 System Control—System Shutdown In order to turn off the power to a PBX, it must first be issued a shutdown command using Web Maintenance Console. Follow the procedure below to prepare a PBX for system shutdown. When the system is shut down, any settings not saved to the Storage Memory Card are lost.
  • Page 87: Tool

    Section 6 Tool This section serves as reference for the Tool menu of the Maintenance screen of Web Maintenance Console. PC Programming Manual...
  • Page 88: Tool—System Data Backup

    USB cable must first be removed, then reconnected after the backup to USB has been completed. For details about the connection between the UPS and the PBX, refer to "4.13 Starting the KX-NS1000—Connecting an Uninterruptible Power Supply (UPS)" in the Installation Manual. Select the system data items to backup.
  • Page 89: Tool—System Data Backup—Backup To Nas

    6.1.2 Tool—System Data Backup—Backup to NAS • The data on the USB memory device has become corrupted. • The USB memory device is removed from the USB port of the PBX during the restoration process. To minimise the potential of a failed backup, connect the USB memory device to a PC to confirm the USB memory device is operational and that the backup data is intact before starting this restore process.
  • Page 90: Tool—Bri Automatic Configuration

    6.2 Tool—BRI Automatic Configuration 6.2 Tool—BRI Automatic Configuration Automatically configures the network settings of the BRI card. This option is only available at Installer level in On-line mode. This tool automatically inputs values into the fields L1 Mode, L2 Mode, Access Mode, and Mode, on the Network tab of the 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port screen.
  • Page 91: Tool—Ndss Link Data Clear

    6.3 Tool—NDSS Link Data Clear 6.3 Tool—NDSS Link Data Clear Clears NDSS Link Data stored in the connected PBX. While this tool clears both monitor extension and monitored extension data, it only clears it at the connected PBX. To clear this data at other PBXs in the QSIG network, it is necessary to run this tool at those PBXs.
  • Page 92: Tool—Call Pickup For My Group

    6.4 Tool—Call Pickup for My Group 6.4 Tool—Call Pickup for My Group Allows you to automatically configure settings in 10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial and 12.1.3 PBX Configuration—[4-1-3] Extension—Wired Extension—Speed Dial so that users can answer calls to their Call Pickup Group by pressing " 0". To activate this tool When this tree menu item is selected, a confirmation screen will be displayed.
  • Page 93: Tool—Extension List View

    6.5 Tool—Extension List View 6.5 Tool—Extension List View Displays a list of all programmed extension numbers and types. It is possible to sort the information according to Extension Number, Type, Extension Name, Site, Shelf, Slot, or Port. There is also a key-word searching feature.
  • Page 94: Tool—Import

    6.6 Tool—Import 6.6 Tool—Import Allows several types of system data files or tables to be imported. Except for Speed Dial and Caller ID, this option is only available at Installer level. The files from which data can be imported are files that were previously saved at this or another PBX using the Export tool (see 6.7 Tool—Export), or comma-separated value (CSV) files.
  • Page 95 6.6 Tool—Import ARS - Leading Digit Data Type Import Destination Location Location Leading Number Leading Digit Additional Number of Digits Additional Dial Digits Routing Plan Number Route Plan Number Related programming: 16.2 PBX Configuration—[8-2] ARS—Leading Number ARS - Except Code Data Type Import Destination Location...
  • Page 96 Location Dial Dial Phone Number Phone Number Related programming: 10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial *: Refer to Notices Regarding Importing Data from KX-TDE/KX-NCP PBXs to the KX-NS1000 below. SIP Extension Data Type Import Destination Location Extension Number Extension Number...
  • Page 97 6.6 Tool—Import Data Type Import Destination Payload Type Payload Type T38 FAX Max Datagram T38 FAX Max Datagram T38 FAX UDPTL Error Correction – T38 FAX UDPTL Error Correction – Redundancy Redundancy T38 FAX UDPTL Redundancy count T38 FAX UDPTL Redundancy count for T.30 messages for T.30 messages T38 FAX UDPTL Redundancy count T38 FAX UDPTL Redundancy count for data...
  • Page 98 Notices Regarding Importing Data from KX-TDE/KX-NCP PBXs to the KX-NS1000 Quick Dial The KX-NS1000 only supports an 8-digit Quick Dial format. Therefore, KX-TDE/KX-NCP Quick Dial data in the 4-digit format cannot be imported to the KX-NS1000. SIP Extension – Password KX-TDE/KX-NCP PBXs allow 3-digit passwords, but KX-NS1000 PBXs require password with 4 digits or more.
  • Page 99: Tool—Export

    6.7 Tool—Export 6.7 Tool—Export Allows several types of system data to be exported to files. These files can be used with the Import tool (see 6.6 Tool—Import) to update another PBX. Except for ARS - Routing Plan, tables are exported as comma-separated value (CSV) files. Except for Speed Dial and Caller ID, this option is only available at Installer level.
  • Page 100: Tool—Screen Customise

    6.8 Tool—Screen Customise 6.8 Tool—Screen Customise Allows you to specify which Setup and Maintenance screens can be accessed in the User (Administrator) account level. This option is only available at Installer level. Selected check boxes will be displayed in the tree menus of Web Maintenance Console to users with the User (Administrator) account level.
  • Page 101: Tool—Um Data Backup

    6.9 Tool—UM Data Backup 6.9 Tool—UM Data Backup The UM Data Backup tool can be used to backup and restore Unified Messaging (UM) data. This screen can be accessed only in On-line mode. The following voice data can be backed up or restored as individual files. The data can be backed up to a USB memory device connected to the PBX or a NAS.
  • Page 102: Tool—Um Data Backup—Manual Backup

    6.9.1 Tool—UM Data Backup—Manual Backup 6.9.1 Tool—UM Data Backup—Manual Backup Use this procedure to manually back up Unified Messaging system data. For details on the items that can be backed up, see 6.9 Tool—UM Data Backup. To back up system prompts, select the check box next to System Prompts and select the check boxes of the items you want to back up.
  • Page 103: Tool—Um Data Backup—Scheduled Backup

    6.9.2 Tool—UM Data Backup—Scheduled Backup 6.9.2 Tool—UM Data Backup—Scheduled Backup You can schedule backups in advance. The Unified Messaging system will automatically back up the selected data at the scheduled times to a USB memory device or NAS connected to the PBX. (Scheduled backups cannot be made to a local PC.) For details on the items that can be backed up, see 6.9 Tool—UM Data Backup.
  • Page 104: Tool—Um Data Restore

    6.10 Tool—UM Data Restore 6.10 Tool—UM Data Restore Follow the procedure below to restore data backed up using the UM Data Backup tool. This screen can be accessed only in On-line mode. For more information about the UM Data Backup tool, see 6.9 Tool—UM Data Backup. You can restore data from a USB memory device connected to the PBX or from a file on your local PC.
  • Page 105 Voice data recorded by users in a KX-TVM series VPS can be converted and used as voice data in the KX-NS1000’s Unified Messaging system. For details, refer to "5.3 Starting Web Maintenance Console—KX-TVM System Prompt and Mailbox Data Import" in the Installation Manual.
  • Page 106: Tool—Um Backup History

    6.11 Tool—UM Backup History 6.11 Tool—UM Backup History The following records for backup that have been performed can be checked on this screen: • Description • Parameters • Completion Status • Date & Time • Total Elapsed Time (HH:MM:SS) This screen can be accessed only in On-line mode. PC Programming Manual...
  • Page 107: Tool—Dxdp All Ous

    6.12 Tool—DXDP All OUS 6.12 Tool—DXDP All OUS Sets the status of all DXDP/XDP extension ports to "OUS" simultaneously for the currently selected site. To set all DXDP/XDP ports to OUS for the currently selected site Access Tool—DXDP All OUS from the Maintenance Screen tree view. Click OK.
  • Page 108: Tool—Contact Information

    6.13 Tool—Contact information 6.13 Tool—Contact information Dealers can set contact information for the user of the PBX here. When users select this tree menu item, this information will be displayed for the user’s reference. Input the following information, and then click OK. •...
  • Page 109: Tool—Ut Option Setting

    6.14 Tool—UT Option Setting 6.14 Tool—UT Option Setting Option settings can be specified for KX-UT series