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Panasonic KX-NS1000 Installation Manual

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Pure IP-PBX
KX-NS1000
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1 For Your Safety (Page 22)" before using this product.
KX-NS1000: PCMPR Software File Version 004.40000 or later

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Troubleshooting

   Summary of Contents for Panasonic KX-NS1000

  • Page 1: Installation Manual

    Please read this manual carefully before using this product and save this manual for future use. In particular, be sure to read "1.1 For Your Safety (Page 22)" before using this product. KX-NS1000: PCMPR Software File Version 004.40000 or later Document Version 2016-03...

  • Page 2: System Components

    System Components System Components System Components for KX-NS1000 KX-NS1000 Category Model No. Description Main Unit KX-NS1000 Main Unit Activation Key Codes KX-NSE101 Activation Key for Mobile Extension for 1 User (1 Mobile User) KX-NSE105 Activation Key for Mobile Extension for 5 Users (5...

  • Page 3

    System Components Category Model No. Description KX-NSM116 16-Channel IP Trunk Activation Key (16 IP Trunk) KX-NSM201 1-Channel IP Softphone/IP Proprietary Telephone/ P-SIP Extension Activation Key (1 IPSoftphone/IP PT/ SIP-MLT/P-SIP) KX-NSM205 5-Channel IP Softphone/IP Proprietary Telephone/ P-SIP Extension Activation Key (5 IPSoftphone/IP PT/ SIP-MLT/P-SIP) KX-NSM210 10-Channel IP Softphone/IP Proprietary Telephone/...

  • Page 4: Document Version

    System Components Category Model No. Description KX-NSP120 Advanced Activation Key Package (E-mail/Two-way Recording/Mobile/CA Pro) for 20 Users (Adv. Pkg 20 Users) KX-NSU002 Activation Key for Two-way Recording Control (Two-way REC Control) KX-NSU003 Activation Key for Message Backup (Message Backup) KX-NSU102 2-Channel Unified Messaging Activation Key (2 UM Port) KX-NSU104...

  • Page 5

    System Components Category Model No. Description KX-NSA910 Activation Key for CA Network Plug-in for 10 Users (CA Network 10 users) KX-NSA940 Activation Key for CA Network Plug-in for 40 Users (CA Network 40 users) KX-NSA949 Activation Key for CA Network Plug-in for 128 Users (CA Network 128 users) KX-NSB0002 Activation Key for PSDN Option-1 (PSDN Option-1)

  • Page 6

    System Components Category Model No. Description KX-NSB0624 Activation Key for Poltys CCRecord Digital (24 users) KX-NSB0708 Activation Key for Poltys CCRecord Digital A.L. (8 users) KX-NSB0716 Activation Key for Poltys CCRecord Digital A.L. (16 users) KX-NSB0724 Activation Key for Poltys CCRecord Digital A.L. (24 users) KX-NSB0801 Activation Key for Poltys CCRecord PRI (1 Port)

  • Page 7

    System Components Category Model No. Description Storage Memory KX-NS0135 Storage Memory (S Type) (Storage Memory S) Card Slot KX-NS0136 Storage Memory (M Type) (Storage Memory M) KX-NS0137 Storage Memory (L Type) (Storage Memory L) Free Slot KX-NS0180 2-Port Analog Trunk / 2-Port SLT Card(SLC2/LCOT2) KX-NS0290 PRI23 / 2-Port SLT Card (SLC2/PRI23) KX-NS0130...

  • Page 8

    System Components KX-TDE100/KX-TDE200/KX-TDA100/KX-TDA200 Category Model No. Description Legacy Gateways KX-TDE100 KX-TDE100 as Legacy Gateway Unit KX-TDE200 KX-TDE200 as Legacy Gateway Unit KX-TDA100 KX-TDA100 as Legacy Gateway Unit KX-TDA200 KX-TDA200 as Legacy Gateway Unit Legacy Gateway Cards KX-NS0132 Stacking Card for KX-TDE Series (STACK-S (TDE)) Physical CO Line Cards KX-TDA0180 8-Port Analog Trunk Card (LCOT8)

  • Page 9

    System Components Category Model No. Description PSUs KX-TDA0103 L-Type Power Supply Unit (PSU-L) KX-TDA0104 M-Type Power Supply Unit (PSU-M) KX-TDA0108 S-Type Power Supply Unit (PSU-S) Some PSUs are only supported by certain PBXs. For more details, refer to the Installation Manual of the corresponding PBX. KX-TDE600/KX-TDE620/KX-TDA600/KX-TDA620 Category Model No.

  • Page 10

    System Components Category Model No. Description KX-TDA0190 Optional 3-Slot Base Card (OPB3) KX-TDA0193 8-Port Caller ID Card (CID8) KX-TDA6166 16-Channel Echo Canceller Card (EECHO16) PSUs KX-TDA0103 L-Type Power Supply Unit (PSU-L) KX-TDA0104 M-Type Power Supply Unit (PSU-M) Unsupported System Components for Legacy Gateways The following components are not supported for legacy gateways.

  • Page 11

    System Components Category Model No. Description SD Memory Card KX-NS3134 SD Memory Card (XS Type) (SD XS) Slot KX-NS3135 SD Memory Card (S Type) (SD S) KX-NS3136 SD Memory Card (M Type) (SD M) KX-NS5134 SD Memory Card (XS Type) (SD XS) KX-NS5135 SD Memory Card (S Type) (SD S) KX-NS5136...

  • Page 12

    • For other equipment that can be connected to the PBX, refer to "2.1.2 System Connection Diagram". • The PBX does not support the following Panasonic proprietary telephones: – Analog proprietary telephones –...

  • Page 13

    Voice Processing System (e.g., KX-TVA series) Equipment Compatibility for non-KX-NS1000 PBX in One-look Network For details about the equipment that can be connected to non-KX-NS1000 PBXs (e.g., KX-NS700) in One-look network, refer to the Installation Manual of the corresponding PBX.

  • Page 14: List Of Abbreviations

    • IP-CS ® IP Cell Station unit • ® Panasonic SIP Phone (KX-HDV series/KX-TGP600), Communication IP camera and Video door P-SIP phone (KX-NTV series) Operation of P-SIP phones depends on the PBX software file version and the firmware version of the P-SIP phone.

  • Page 15

    Introduction Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX, KX-NS1000. It provides instructions for installing the hardware, and programming the PBX using Web Maintenance Console. The Structure of this Manual...

  • Page 16

    Introduction • Microsoft, Outlook, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. • All other trademarks identified herein are the property of their respective owners. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. Installation Manual Document Version 2016-03...

  • Page 17: Table Of Contents

    Table of Contents Table of Contents 1 Safety Precautions .................21 For Your Safety .......................22 Important Safety Instructions ..................28 Precautions ........................29 Data Security ........................30 F.C.C. REQUIREMENTS AND RELEVANT INFORMATION ..........31 2 System Outline ..................33 Basic System Construction ...................34 2.1.1 System Configurations ....................34 2.1.2 System Connection Diagram ..................38 Optional Equipment ......................41...

  • Page 18: Table Of Contents

    LAN Connection for the Main Unit ................162 4.11.2 LAN Connections for IP Telephones ................164 4.12 Power Failure Ports ......................167 4.13 Starting the KX-NS1000 ....................168 5 Programming Information ..............173 Overview of Web Maintenance Console ..............174 PC Connection ......................175 Starting Web Maintenance Console ................177 Programming the PBX ....................196 5.4.1...

  • Page 19: Table Of Contents

    Table of Contents 7.1.4 Error Messages ......................300 7.1.5 Restarting the KX-NS1000 ...................302 7.1.6 Troubleshooting by Error Log ..................304 8 Networking Information ...............307 Information about Using an IP Network ..............308 8.1.1 Using a VoIP Network with the PBX ................308 8.1.2 DHCP (Dynamic Host Configuration Protocol) Server ..........311 8.1.3...

  • Page 20: Table Of Contents

    Table of Contents 8.6.22 Quality of Service (QoS) ....................367 8.6.23 VPN—IPsec .........................368 8.6.24 VPN—VPSS Setting .....................371 8.6.25 Router Command ......................373 8.6.26 WAN Port Mirroring ......................373 9 Appendix ....................375 System Prompt Languages ..................376 Revision History ......................377 9.2.1 PCMPR Software File Version 003.0xxxx ..............377 9.2.2 PCMPR Software File Version 003.2xxxx ..............379 9.2.3...

  • Page 21: Safety Precautions

    Section 1 Safety Precautions This section provides important information intended to prevent personal injury and property damage. Document Version 2016-03 Installation Manual...

  • Page 22: Safety Precautions

    This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely. Notice Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. Installation Manual...

  • Page 23: For Your Safety

    1.1 For Your Safety WARNING For All Telephone Equipment • Do not install the product in any other way than described in relevant manuals. • Do not install the product in a place exposed to rain or moisture, or a place where water, oil, or other liquids can drip or splash onto on the product.

  • Page 24

    • Do not attempt to repair the power cord or plug. If the power cord or plug is damaged or frayed, contact an authorized Panasonic Factory Service Center for a replacement. • When mounting the PBX on a 19-inch rack, only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX.

  • Page 25

    Once you have started the PBX, if you unplug the PBX, do not initialize it again as described in "System Initialization Procedure". Otherwise, your programmed data will be cleared. To restart the PBX, refer to "7.1.5 Restarting the KX-NS1000". •...

  • Page 26

    1.1 For Your Safety • When relocating the equipment, first disconnect the telecom connection before disconnecting the power connection. When the unit is installed in the new location, reconnect the power first, and then reconnect the telecom connection. • The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near the equipment and is easily accessible.

  • Page 27

    Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the CO lines until it has been serviced by an authorized Panasonic Factory Service Center. Document Version 2016-03...

  • Page 28: Important Safety Instructions

    1.2 Important Safety Instructions 1.2 Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

  • Page 29: Precautions

    1.3 Precautions 1.3 Precautions Password Security CAUTION To the Administrator or Installer regarding the system password Please provide all system passwords to the customer. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform the customer of the importance of the passwords, and the possible dangers if they become known to others.

  • Page 30: Data Security

    1.4 Data Security 1.4 Data Security In order to use the PBX safely and correctly, the Security Requirements below must be observed. Failure to do so may result in: • Loss, leakage, falsification or theft of user information. • Illegal use of the PBX by a third party. •...

  • Page 31

    • Telephone numbers to which the system will be connected • Make: Panasonic • Model: KX-NS1000 • Certification No.: found on the side of the unit • Ringer Equivalence No.: 0.4B • Facility Interface Code: 02LS2 •...

  • Page 32: F.c.c. Requirements And Relevant Information

    1.5 F.C.C. REQUIREMENTS AND RELEVANT INFORMATION energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 33: System Outline

    Section 2 System Outline This section provides general information on the PBX, including the system capacity and specifications. Document Version 2016-03 Installation Manual...

  • Page 34: Basic System Construction

    CO lines. A PBX connected to a KX-NS1000 functions as a legacy gateway and will be controlled by the KX-NS1000. To connect a PBX as a legacy gateway, install a STACK-M card in the KX-NS1000 and a STACK-S (NCP) or STACK-S (TDE) card in the PBX. Then, connect the STACK-M card and the STACK-S (NCP)/STACK-S (TDE) card with the stacking cable that is included with the STACK-S (NCP)/STACK-S (TDE) card.

  • Page 35: System Configurations

    24 expansion units (KX-NS720). The maximum number in combination with legacy gateways and expansion unit. (For more details, refer to "8.4.1 One-look Network".) In a One-look network, a KX-NS1000 PBX serves as the Master unit, which controls the other PBXs, known as Slave units. The Slave units share setup information and resources controlled by the Master unit.

  • Page 36

    – Backup Master mode – Isolated mode In addition, the KX-NS1000 provides the Automatic Rerouting to Secondary PBX feature and UM Group Failover feature. For an overview of One-look Networking Survivability, refer to "8.4.2 One-look Networking Survivability". Installation Manual Document Version 2016-03...

  • Page 37

    2.1.1 System Configurations For details of One-look Networking Survivability, refer to "14.1.6 ONE-LOOK NETWORKING SURVIVABILITY FEATURES" in the Feature Manual. Document Version 2016-03 Installation Manual...

  • Page 38: System Connection Diagram

    IP-PT IP Softphone, IP-CS PS CTI Server Client PC Router SIP Phone (e.g., ADSL Modem) Trunk Adaptor KX-NS1000 Built-in Router (Master Unit) One-look Network Slave Units CO Line (Refer to the next page.) (Telephone Company Lines) CO Line (Telephone Company Lines)

  • Page 39: System Connection Diagram

    2.1.2 System Connection Diagram One-look Network Slave Unit Diagram To Master Unit Backup Master Unit/ Slave Unit (KX-NS1000) Slave Unit (KX-NS1000) Slave Unit (KX-NS700) Legacy Gateway Expansion Unit Legacy Gateway Expansion Unit Slave Unit (KX-NS1000) Slave Unit (KX-NS700) Legacy Gateway...

  • Page 40

    2.1.2 System Connection Diagram Analog SLC2/LCOT2 (KX-NS0180) CO Line Fax Machine Telephone Company ISDN SLC2/PRI23 PRI Line (KX-NS0290) (Digital CO Line) Fax Machine STACK-M (KX-NS0130) STACK-S STACK-S STACK-S (NCP) (TDE) (KX-NS1020) USB Memory Device (KX-NS0131) (KX-NS0132) Legacy Gateway Legacy Gateway Legacy Gateway DOORPHONE (KX-NS0161)

  • Page 41

    2.2.1 Optional Equipment 2.2 Optional Equipment 2.2.1 Optional Equipment Model No. Model Name Description KX-NS0106 FAX Interface Card (FAX) 1-channel fax server. To be mounted on the mother board. KX-NS0110 VoIP DSP Card (S Type) (DSP S) A DSP card is a digital signal processor card with DSP resources that can be used for VoIP calls, conferences, the Unified Messaging feature, and the DISA/OGM feature.

  • Page 42: Optional Equipment

    For the maximum number of optional service cards that can be installed in the PBX, refer to "2.3.3 System Capacity". • For details about the optional equipment for non-KX-NS1000 (e.g., KX-NS700) in a One-look network, refer to the Installation Manual of the corresponding PBX. Installation Manual...

  • Page 43: Specifications

    2.3.1 General Description 2.3 Specifications 2.3.1 General Description Main CPU 650 MHz Dual Core Power Input 100 V AC to 130 V AC: 0.95 A/200 V AC to 240 V AC: 0.6 A; 50 Hz/60 Hz Power Consumption (when fully 50 W mounted) (240 V: 132 VA, 200 V: 120 VA, 130 V: 104 VA, 100 V: 95 VA)

  • Page 44: Characteristics

    2.3.2 Characteristics 2.3.2 Characteristics Terminal Equipment Loop Limit • SLT: 600 W including set • Doorphone: 20 W 15 000 W minimum Minimum Leakage Resistance Maximum Number of Extension 1 for SLT Instruments per Line Ring Voltage 75 Vrms at 20 Hz/25 Hz depending on the Ringing Load 1600 W maximum Central Office Loop Limit Hookswitch Flash Timing Range...

  • Page 45: System Capacity

    2.3.3 System Capacity 2.3.3 System Capacity Type and Maximum Number of Slots The PBX supports the following type and number of slots. Maximum Number Slot Type Stand-alone System One-look Network Physical Slot FAX Card Slot Storage Memory Card Slot DSP Card Slot Free Slot Doorphone Slot Virtual CO Line Card...

  • Page 46: System Capacity

    2.3.3 System Capacity Virtual Slots of the Mother Board Example: V-SIPGW16 V-UTEXT32 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 Virtual Slots Mother Board Installation Manual Document Version 2016-03...

  • Page 47

    The following number of card can be installed in the Physical Slots or Virtual Slots of the PBX. The maximum number of optional service card for legacy gateways is limited by the maximum number of extensions and CO lines of the KX-NS1000. Notice The capacities shown in these tables are for the largest possible configuration for each PBX (i.e.

  • Page 48

    Physical Cards Installed in KX-NS700 For non-KX-NS1000 PBXs in a One-look network, the maximum number of physical cards that can be installed in each unit is the same as when that unit runs as a stand-alone unit. For details, refer to the Installation Manual of the corresponding PBX.

  • Page 49

    2.3.3 System Capacity For Legacy Gateways CO Line Cards for Legacy Gateways Maximum Number PBX Model Card Name Stand-alone Stand-alone KX-NS1000 with 1 KX-NS1000 with 2 One-look Network Legacy Gateway Legacy Gateways KX-NCP500 LCOT4 PRI23 KX-NCP1000/ LCOT4 KX-NS1020 PRI23 KX-TDA100/...

  • Page 50

    2.3.3 System Capacity Maximum Number PBX Model Card Name Stand-alone Stand-alone KX-NS1000 with 1 KX-NS1000 with 2 One-look Network Legacy Gateway Legacy Gateways KX-TDA100/ DHLC8 KX-TDE100 DLC8 DLC16 SLC8 SLC16 MSLC16 CSLC16 MCSLC16 MCSLC24 CSIF4 CSIF8 KX-TDA200/ DHLC8 KX-TDE200 DLC8...

  • Page 51

    2.3.3 System Capacity Maximum Number PBX Model Card Name Stand-alone Stand-alone KX-NS1000 with 1 KX-NS1000 with 2 One-look Network Legacy Gateway Legacy Gateways KX-TDA600/ DHLC8 KX-TDA620/ DLC8 KX-TDE600/ KX-TDE620 DLC16 SLC8 CSLC16 ESLC16 EMSLC16 ECSLC24 EMSLC24 CSIF4 CSIF8 Other Physical Cards for Legacy Gateways...

  • Page 52

    The capacities shown in these tables are for the largest possible configuration for each PBX (i.e. the PBX is equipped with the largest capacity PSU available for that model). For more details about the capacity of each PBX model, refer to the Installation Manual of the corresponding PBX. For KX-NS1000 stand-alone system Type KX-NS1000...

  • Page 53

    The numbers in the following tables do not include Digital EXtra Device Port (Digital XDP) connection. If Digital XDP connection is in use, the maximum number depends on the connected gateway system. For more details, refer to the Installation Manual of the corresponding PBX. For KX-NS1000 with 1 legacy gateway KX-TDE600/ KX-NCP500/...

  • Page 54

    If IP-Extension Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) For KX-NCP500 For KX-NCP1000/KX-NS1020 For KX-NS1000 with 2 legacy gateways KX-TDE600/ KX-NCP500/ KX-TDE100/ KX-TDE200/...

  • Page 55

    2.3.3 System Capacity KX-TDE600/ KX-NCP500/ KX-TDE100/ KX-TDE200/ KX-TDE620/ Type KX-NCP1000/ KX-TDA100 KX-TDA200 KX-TDA600/ KX-NS1020 KX-TDA620 If SIP Extension Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) If IP-Extension Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard.

  • Page 56

    2.3.3 System Capacity Type One-look Network 512 (1000 If SIP Extension Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) If IP-Extension Type is selected for System Capacity Selection in Easy Setup Wizard. (Refer to "5.4.1 Easy Setup Wizard".) If System Resource Type is selected for System Capacity Selection in Easy Setup Wizard.

  • Page 57

    Connections that arrive over a stacking connection require the same amount of DSP resources as shown in this example. Note This is an example for a stand-alone KX-NS1000. Required DSP Resources Assessment The maximum number of simultaneous calls, operations and features using IP protocols is determined by the DSP card installed in the PBX.

  • Page 58

    (40 ´ 1) + (10 ´ 0.5) + {(8-3) ´ 1.3} + (3 ´ 2.3) + (10 ´ 2) + 2 = 80.4 Free Resources = 127 - 80.4 = 46.6 Note This is an example for a stand-alone KX-NS1000 without any stacking PBXs. Installation Manual Document Version 2016-03...

  • Page 59

    Activation Key Any Activation key – IP terminals, except for KX-NT265 (software version 2.00 or later only), are registered and controlled by the KX-NS1000. Maximum Terminal Equipment The following shows the number of each terminal equipment type supported by this PBX.

  • Page 60

    The numbers in the following tables do not include Digital EXtra Device Port (Digital XDP) connection. If Digital XDP connection is in use, the maximum number depends on the connected gateway system. For more details, refer to the Installation Manual of the corresponding PBX. For a KX-NS1000 and a KX-NCP500/KX-NCP1000/KX-NS1020 Terminal Equipment Type KX-NCP500/KX-NCP1000/KX-NS1020...

  • Page 61

    One 8-channel PT-interface CS counts as 2 CSs for the total number of CSs. The DOORPHONE card of the KX-NS1000 can serve as a Door opener or as an External relay depending on its programming. For a KX-NS1000 and a KX-TDA100/KX-TDA200/KX-TDE100/KX-TDE200...

  • Page 62

    One 8-channel PT-interface CS counts as 2 CSs for the total number of CSs. The DOORPHONE card of the KX-NS1000 can serve as a Door opener or as an External relay depending on its programming. For a KX-NS1000 and a KX-TDA600/KX-TDA620/KX-TDE600/KX-TDE620...

  • Page 63

    Wizard".) One 8-channel PT-interface CS counts as 2 CSs for the total number of CSs. The DOORPHONE card of the KX-NS1000 can serve as a Door opener or as an External relay depending on its programming. For One-look network Terminal Equipment Type...

  • Page 64

    To install more than 512 DPTs, additional DPTs must be connected via a Digital XDP connection. IP terminals, except for KX-NT265 (software version 2.00 or later only), are registered and controlled by the KX-NS1000. One 8-channel PT-interface CS counts as 2 CSs for the total number of CSs.

  • Page 65: Information About The Activation Keys

    Section 3 Information about the Activation Keys This section provides information on activation keys, including how to obtain activation keys. Document Version 2016-03 Installation Manual...

  • Page 66: Information About The Activation Keys

    Notice When stacking PBXs to a KX-NS1000, the activation keys that were used with the PBXs cannot be used with the KX-NS1000. 3.1.1 Type and Maximum Number of Activation Keys The PBX supports the following type and number of activation keys.

  • Page 67: Type And Maximum Number Of Activation Keys

    • In a One-look network, activation keys for IP telephone capacity and IP telephone capacity expansion are available only for KX-NS1000 PBXs. • In a One-look network, activation keys for IP telephone capacity and IP telephone capacity expansion are not cumulative;...

  • Page 68

    3.1.1 Type and Maximum Number of Activation Keys IP Telephone Capacity Activation Keys Maximum Capacity of IP Phones Model No. Activation Key Type Description Per Site KX-NSM005 Up to 50 IP Phone Allows the use of between 31 and Capacity for total of 50 IP-PTs/ 50 IP-PTs/IP softphones/KX-UT IP softphones/KX-UT series series SIP phones/P-SIP...

  • Page 69

    3.1.1 Type and Maximum Number of Activation Keys Maximum Capacity of IP Phones Model No. Activation Key Type Description Per Site KX-NSX930 Expansion from Allows the use of between 101 Capacity for total of 300 NSM010 and 300 IP-PTs/IP softphones/ IP-PTs/IP softphones/KX-UT KX-UT series SIP phones/P-SIP series SIP phones/P-SIP...

  • Page 70

    3.1.1 Type and Maximum Number of Activation Keys IP Telephone Maximum IP Telephones Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSM201 1 IPSoftphone/IP PT/ Allows the use of 1 IP-PT/IP SIP-MLT/P-SIP softphone/KX-UT series SIP phone/P-SIP Extension. Total 256 Total 1000 KX-NSM205 5 IPSoftphone/IP PT/...

  • Page 71

    3.1.1 Type and Maximum Number of Activation Keys Installation in One-look Network System Activation Keys Master Unit Slave Unit KX-NSM201 1 IPSoftphone/IP PT/ SIP-MLT/P-SIP KX-NSM205 5 IPSoftphone/IP PT/ SIP-MLT/P-SIP ü ü KX-NSM210 10 IPSoftphone/IP PT/ SIP-MLT/P-SIP KX-NSM220 20 IPSoftphone/IP PT/ SIP-MLT/P-SIP KX-NSM501 1 IP PT/SIP-MLT/...

  • Page 72

    3.1.1 Type and Maximum Number of Activation Keys IP-CS Channel Expansion Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSE201 1 IP-CS channel Increases the number of expansion communication channels from 4 to 8 for 1 IP-CS (KX-NS0154 only).

  • Page 73

    3.1.1 Type and Maximum Number of Activation Keys Networking Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSN001 One-look Network Allows the use of multi-site 16 activation connections using One-look keys network feature. KX-NSN002 QSIG Network Allows the use of enhanced QSIG network features (NDSS, 1 activation key...

  • Page 74

    3.1.1 Type and Maximum Number of Activation Keys IPsec (VPN) Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSN216 16ch IPsec AK Allows the creation of up to 16 32 (2/Site) 2 activation IPsec VPN connections. activation keys keys...

  • Page 75

    3.1.1 Type and Maximum Number of Activation Keys Unified Messaging System (Unified Messaging Ports) Maximum Unified Messaging Ports Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSU102 2 UM Port Allows the use of 2 Unified 30 Unified 480 Unified Messaging ports.

  • Page 76

    3.1.1 Type and Maximum Number of Activation Keys Unified Messaging System (Two-way Recording/Two-way Transfer Users) Maximum Users Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSU301 2way REC 1 User Allows the use of Two-way Recording/Two-way Transfer for 1 user.

  • Page 77

    3.1.1 Type and Maximum Number of Activation Keys Cellular Phone Extension Maximum Cellular Phone Extensions Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSE101 1 Mobile User Allows the use of 1 cellular phone extension. KX-NSE105 5 Mobile Users Allows the use of 5 cellular phone extensions.

  • Page 78

    3.1.1 Type and Maximum Number of Activation Keys Maximum Activation Keys Activation Model No. Description Key Type Stand-alone One-look System Network KX-NSA201 CA Pro 1 Allows the use of CA Client Pro for 1 user. user KX-NSA205 CA Pro 5 Allows the use of CA Client Pro for 5 users.

  • Page 79

    3.1.1 Type and Maximum Number of Activation Keys Installation in One-look Network System Activation Keys Master Unit Slave Unit KX-NSA010 CA Thin Client KX-NSA020 CSTA Multiplexer KX-NSA201 CA Pro 1 user KX-NSA205 CA Pro 5 users KX-NSA210 CA Pro 10 users KX-NSA240 CA Pro 40 users KX-NSA249...

  • Page 80

    3.1.1 Type and Maximum Number of Activation Keys devices connected directly to the PBX depend on the specifications of the directly connected devices. The PBX does not limit these devices. Note • For information about purchasing licenses, consult the partner entity or your dealer. Maximum Activation Keys Model No.

  • Page 81

    3.1.1 Type and Maximum Number of Activation Keys (Continued) Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSB0404 Poltys CCRecord Allows the use of Poltys Analog (4 users) CCRecord Analog (4 users). KX-NSB0408 Poltys CCRecord Allows the use of Poltys Analog (8 users) CCRecord Analog (8 users).

  • Page 82

    3.1.1 Type and Maximum Number of Activation Keys (Continued) Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSB0716 Poltys CCRecord Allows the use of Poltys Digital A.L. (16 users) CCRecord Digital A.L. (16 users). KX-NSB0724 Poltys CCRecord Allows the use of Poltys Digital A.L.

  • Page 83

    A.L. (5 user Bundle). KX-NSB0002 PSDN Option-1 Allows the use of the option feature of PSDN KX-NSB0003 PSDN Option-2 (Panasonic System Development Network). System connection diagram for the integration with the Communication Bridge [Without CA server] CSTA Connection party) Communication Bridge Max.

  • Page 84

    3.1.1 Type and Maximum Number of Activation Keys Installation in One-look Network System Activation Keys Master Unit Slave Unit KX-NSB0004 Poltys CCAccounting KX-NSB0005 Poltys CCAccounting A.L. KX-NSB0006 Poltys CCAcc. Enterprise KX-NSB0007 Poltys CCAcc. Enterprise A.L. KX-NSB0008 Poltys CCView KX-NSB0009 Poltys CCView A.L. KX-NSB0010 Poltys CCView add.

  • Page 85

    3.1.1 Type and Maximum Number of Activation Keys Installation in One-look Network System (continued) Activation Keys Master Unit Slave Unit KX-NSB0504 Poltys CCRecord Analog A.L. (4 users) KX-NSB0508 Poltys CCRecord Analog A.L. (8 users) KX-NSB0512 Poltys CCRecord Analog A.L. (12 users) KX-NSB0516 Poltys CCRecord Analog A.L.

  • Page 86

    3.1.1 Type and Maximum Number of Activation Keys Call Center Feature Enhancement Maximum Activation Keys Model No. Activation Key Type Description Stand-alone One-look System Network KX-NSF201 Call Center Enhance Allows the use of queuing information announcement, ICD group monitor by ACD supervisor, and creation of ACD reports.

  • Page 87

    3.1.1 Type and Maximum Number of Activation Keys Model No. Activation Key Type Description KX-NSP101 Adv. Pkg 1 User Allows the use of the following activation key features for 1 user: • E-mail (IMAP4) client and e-mail notification (voice/fax messages) •...

  • Page 88

    3.1.1 Type and Maximum Number of Activation Keys Example: Preinstalled Activation Keys in the Mother Board Preinstalled activation keys for free trial The following activation keys are preinstalled on the mother board for the 60-days free trial. They will expire 60 days after pressing the Activate Pre-installed Activation key button to begin the free trial.

  • Page 89

    3.1.1 Type and Maximum Number of Activation Keys Activation Key Activated Features Poltys CCAccounting Poltys CCAcc. Enterprise Poltys CCView Poltys CCView add. PBX Poltys CCView Supervisor (5 users) Allows the use of the Poltys features. Poltys CCView CRM P-up (5 users) Poltys Number notice Poltys CCAgent (5 users) Poltys CCRecord SIP (4 ports)

  • Page 90

    3.1.1 Type and Maximum Number of Activation Keys Example: V-SIPGW16 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 V-UTEXT32 Desired Item: 16 SIP CO Lines Required Activation Key: KX-NSM116 Desired Item: V-SIPGW16 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 V-UTEXT32 16 H.323 CO Lines Required Activation Key: KX-NSM116 Desired Item: 40 IP-PTs...

  • Page 91: Activation Key Code And Key Management System

    3.1.2 Activation Key Code and Key Management System 3.1.2 Activation Key Code and Key Management System To obtain additional activation keys, you need to purchase the appropriate activation key codes and access the Key Management System. You can download the activation keys as an activation key file from the Key Management System.

  • Page 92: Using Cti Applications

    3.1.3 Using CTI Applications 3.1.3 Using CTI Applications To use CTI applications with the KX-NS1000, KX-NSF101 (CTI interface) is required. One KX-NSF101 supports one CTI application. However, Communication Assistant (CA) Server does not require KX-NSF101. In the example below, one KX-NSF101 is required for using one CTI application.

  • Page 93: Using Cti Applications

    3.1.3 Using CTI Applications Example 3 Panasonic CSTA Multiplexer CTI Application Server Single CSTA Connection CTI Application Server CTI Application Server CA Server Note • Up to 4 CTI application servers can be used at the same time when using a CSTA multiplexer.

  • Page 94

    3.1.3 Using CTI Applications Installation Manual Document Version 2016-03...

  • Page 95

    Section 4 Installation This section describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing the main unit and optional service cards, and cabling of peripheral equipment are provided. Further information on peripheral equipment installation is included.

  • Page 96: Installation

    Be sure to comply with all applicable laws, regulations, and guidelines. Notice Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. Safety Installation Instructions WARNING...

  • Page 97: Before Installation

    4.1.1 Before Installation • On or near computers, or other office equipment, as well as microwave ovens or air conditioners. (It is preferable not to install the system in the same room as the above equipment.) • Within 1.8 m (6 ft) of radios and televisions. (Both the PBX and PTs should be at least 1.8 m (6 ft) away from such devices.) Do not perform the following: •...

  • Page 98: Installation Of The Pbx

    4.2.1 Unpacking 4.2 Installation of the PBX 4.2.1 Unpacking Unpack the box and check the items below: • Main unit • CD-ROM • AC power cord • Hook clip • 19-inch rack attachment bracket ´ 2 • Screw ´ 6 Installation Manual Document Version 2016-03...

  • Page 99: Names And Locations

    4.2.2 Names and Locations 4.2.2 Names and Locations Front Back C D E F G H Inside STATUS Indicator MASTER Indicator System Mode Switch USB Port MNT Port LAN Port WAN Port MOH Port Doorphone Slot Free Slot BATT ALARM Indicator Pager Port Power Switch Ground Terminal...

  • Page 100

    4.2.3 Opening/Closing the Top Cover 4.2.3 Opening/Closing the Top Cover Opening the Top Cover CAUTION When opening the top cover, the power switch must be turned off. Confirm that the power switch is turned off. Power Switch Note In order to turn off the PBX’s power, a system shutdown using Web Maintenance Console must first be performed.

  • Page 101: Opening/closing The Top Cover

    4.2.3 Opening/Closing the Top Cover Slide the top cover then lift it off. Remove the support bar from the PBX. Closing the Top Cover Place the support bar onto the PBX. Document Version 2016-03 Installation Manual...

  • Page 102

    4.2.3 Opening/Closing the Top Cover Place the top cover onto the PBX. Then slide the top cover until it closes properly. Turn the screws clockwise to tighten. CAUTION For safety reasons, close the top cover and tighten the screws before operating the PBX. Installation Manual Document Version 2016-03...

  • Page 103: Frame Ground Connection

    4.2.4 Frame Ground Connection 4.2.4 Frame Ground Connection Loosen the screw. Screw Insert a grounding wire (user-supplied). Tighten the screw. Grounding wire Connect the grounding wire to ground. To ground WARNING • Proper grounding (connection to ground) is very important to reduce the risk to the user of electrocution or to protect the PBX from the bad effects of external noise in the case of a lightning strike.

  • Page 104

    4.2.5 Installing/Removing the Optional Service Cards 4.2.5 Installing/Removing the Optional Service Cards CAUTION • Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or wearing a grounding strap. Failure to do so may cause the PBX to malfunction due to static electricity. •...

  • Page 105: Installing/removing The Optional Service Cards

    4.2.5 Installing/Removing the Optional Service Cards Insert the screws into the holes on the card, and tighten the screws to secure the card. Screws Removing a DSP Card Installed in the DSP Card Slot Loosen and remove the screws. Screws Document Version 2016-03 Installation Manual...

  • Page 106

    4.2.5 Installing/Removing the Optional Service Cards Holding the rear end of the card, pull the card in the direction of the arrows. Installation Manual Document Version 2016-03...

  • Page 107

    4.2.5 Installing/Removing the Optional Service Cards Installing the Fax Card in the Fax Card Slot Position the FAX card in the FAX card slot. Then, holding the card firmly in place, lower the rear end so that the holes of the card are aligned with the screw holes. Insert the screws into the holes on the card, and tighten the screws to secure the card.

  • Page 108

    4.2.5 Installing/Removing the Optional Service Cards Removing a Fax Card Installed in the Fax Card Slot Loosen and remove the screws. Screws Holding the rear end of the card, pull the card in the direction of the arrows. Installation Manual Document Version 2016-03...

  • Page 109

    4.2.5 Installing/Removing the Optional Service Cards Installing an Optional Service Card in the Free Slot In the PBX’s Free slot, you can install one of the following cards: SLC2/LCOT2, SLC2/PRI23, STACK-M. Some of the optional service cards require DIP switch settings which must be done before installing the card. For details, refer to the description of each optional service card in "4.5 Physical CO Line and Extension Cards", "4.6.1 STACK-M Card (KX-NS0130)", and "4.7 The Doorphone Card".

  • Page 110

    4.2.5 Installing/Removing the Optional Service Cards Position the card in the open slot, making sure that the tabs on the both sides of the card fit into place. Then, holding the card firmly in place, lower the rear end so that the holes of the card are aligned with the screw holes.

  • Page 111

    4.2.5 Installing/Removing the Optional Service Cards Insert the screws into the holes on the card, and tighten the screws to secure the card. Screws Connect cables to appropriate ports of the card. For details about pin assignments, refer to the appropriate section in "4.5 Physical CO Line and Extension Cards".

  • Page 112

    4.2.5 Installing/Removing the Optional Service Cards Removing Optional Service Card from the Free Slot Loosen and remove the screws. Screws Holding the rear end of the card, pull the card in the direction of the arrows. Installation Manual Document Version 2016-03...

  • Page 113

    4.2.5 Installing/Removing the Optional Service Cards Installing the DOORPHONE Card in the Doorphone Slot Remove the front cover plate for the Doorphone Slot. Screw Document Version 2016-03 Installation Manual...

  • Page 114

    4.2.5 Installing/Removing the Optional Service Cards Position the card in the open slot, making sure that the tabs on the both sides of the card fit into place. Then, holding the card firmly in place, lower the rear end so that the holes of the card are aligned with the screw holes.

  • Page 115

    4.2.5 Installing/Removing the Optional Service Cards Insert the screws into the holes on the card, and tighten the screws to secure the card. Screws Connect cables to appropriate ports of the card. For details about pin assignments, refer to "4.7.1 DOORPHONE Card (KX-NS0161)" and "4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor".

  • Page 116

    4.2.5 Installing/Removing the Optional Service Cards Removing the DOORPHONE Card from the Doorphone Slot Loosen and remove the screws. Screws Holding the rear end of the card, pull the card in the direction of the arrows. Installation Manual Document Version 2016-03...

  • Page 117

    This procedure is described below. Notice If this is the first time the KX-NS1000 is being started, complete the Easy Setup Wizard before performing the following procedure. For details about Easy Setup Wizard, refer to "5.4.1 Easy Setup Wizard". Insert a USB memory device into the USB port of the PBX.

  • Page 118: Installing/removing The Storage Memory Card

    To prevent data leakage, render the Storage Memory Card physically unusable before disposal. Notice • Use only the Storage Memory Card included with the PBX, or a Panasonic optional upgrade Storage Memory Card. • The Storage Memory Card must be inserted in the Storage Memory Card slot of the mother board before startup.

  • Page 119

    4.2.6 Installing/Removing the Storage Memory Card Remove the Storage Memory Card slot cover. Remove the Storage Memory Card installed in the slot on the mother board. Insert the new Storage Memory Card into the slot on the mother board. Document Version 2016-03 Installation Manual...

  • Page 120

    4.2.6 Installing/Removing the Storage Memory Card Place the cover as shown below. Turn the screw clockwise to tighten. Screw Installation Manual Document Version 2016-03...

  • Page 121: Types Of Connectors

    4.2.7 Types of Connectors 4.2.7 Types of Connectors Connector Type Pin Number Used for • Mother board RJ45 • SLC2/LCOT2 (KX-NS0180) • SLC2/PRI23 (KX-NS0290) (Twisted pair cable) • DOORPHONE (KX-NS0161) 4-pin 2-pin Terminal Terminal Block Block • Main Unit RS-232C (Shielded cable) •...

  • Page 122: Attaching A Ferrite Core

    4.2.8 Attaching a Ferrite Core 4.2.8 Attaching a Ferrite Core A ferrite core must be attached when an RJ45 connector is connected to the SLC2/PRI23 card. For the SLC2/PRI23 Cards For the cable to connect to the ISDN Primary Rate Interface port, wrap the cable once around the ferrite core, then close the case of the ferrite core.

  • Page 123: Inch Rack Mounting

    4.2.9 19-inch Rack Mounting 4.2.9 19-inch Rack Mounting WARNING • Be careful not to drop any components. Dropping components may damage them or cause an injury. • When mounting the PBX on a 19-inch rack, only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX.

  • Page 124: Placing The Pbx On A Desktop

    4.2.10 Placing the PBX on a Desktop 4.2.10 Placing the PBX on a Desktop When placing the PBX on a desktop, make sure to follow these instructions. WARNING Be careful not to drop any components. Dropping components may damage them or cause an injury.

  • Page 125: Surge Protector Installation

    4.2.11 Surge Protector Installation 4.2.11 Surge Protector Installation CAUTION Performing surge protection is essential. Make sure to follow the instructions in this section. Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m (33 ft) above ground, or if a telephone line comes into contact with a power line.

  • Page 126: Surge Protector Installation

    4.2.11 Surge Protector Installation Outside Installation (Main Building) Surge Protector CO Line (Another Building) CO Line Extn. Terminal Board Surge Extn. Protector Extn. Extn. CO Line Ground Extn.: Extension Line If you install an extension outside of the building, the following precautions are recommended: Install the extension wire underground.

  • Page 127

    4.2.11 Surge Protector Installation Connect the ground rod to the surge protector using a grounding wire with a cross-sectional area of at least 1.3 mm Bury the ground rod near the protector. The grounding wire should be as short as possible. The grounding wire should run straight to the ground rod.

  • Page 128: The Mother Board And Expansion Cards

    4.3.1 Mother Board 4.3 The Mother Board and Expansion Cards 4.3.1 Mother Board Function The mother board is the preinstalled processing board with activation keys for CA Basic-Express for 1022 users, use of 8 IP-PT, and 2 Unified Messaging ports. The Virtual Cards (CO line/extension) can be installed in Virtual Slots of the mother board and can be activated with the activation keys.

  • Page 129: Mother Board

    For details about connecting peripherals, refer to "4.10 Connection of Peripherals". • For details about System Mode Switch, refer to "4.13 Starting the KX-NS1000". WARNING A lithium battery is used in the mother board. There is a risk of explosion if the battery is replaced with the incorrect type.

  • Page 130

    4.3.1 Mother Board LED Indications Indication Color Description STATUS Green PBX status indication • OFF: Power Off • ON: Power On and running • Flashing: Starting up/Logging in Amber PBX status indication • ON: Ready to shutdown • Flashing: Shutting down PBX status indication •...

  • Page 131

    4.3.1 Mother Board Indication Color Description 10BASE-T/ LINK Green Link status indication 100BASE-TX/ • OFF: Off-line 1000BASE-T • ON: Linked normally • Flashing: In communication 1000 Green/ Data transmission speed indication Yellow • OFF: 10 Mbps • Yellow ON: 100 Mbps •...

  • Page 132: Storage Memory M Card (kx-ns0136), Storage Memory L Card (kx-ns0137)

    4.3.2 Storage Memory Card (installed by default), Storage Memory S Card (KX-NS0135), Storage Memory M Card (KX- NS0136), Storage Memory L Card (KX-NS0137) 4.3.2 Storage Memory Card (installed by default), Storage Memory S Card (KX-NS0135), Storage Memory M Card (KX-NS0136), Storage Memory L Card (KX-NS0137) Function Storage Memory Card...

  • Page 133

    4.3.3 DSP S Card (KX-NS0110), DSP M Card (KX-NS0111), DSP L Card (KX-NS0112) 4.3.3 DSP S Card (KX-NS0110), DSP M Card (KX-NS0111), DSP L Card (KX-NS0112) Function A DSP card is a digital signal processor card with DSP resources that can be used for VoIP calls, conferences, the Unified Messaging feature, and the DISA/OGM feature.

  • Page 134: Dsp S Card (kx-ns0110), Dsp M Card (kx-ns0111), Dsp L Card Kx-ns0112)

    4.3.3 DSP S Card (KX-NS0110), DSP M Card (KX-NS0111), DSP L Card (KX-NS0112) DSP Card Type Number of Resources DSP M DSP L IP Address Information Either 1 or 2 IP addresses must be assigned to each DSP card, depending on the type of DSP card. You can assign IP addresses to the DSP cards during Easy Setup Wizard or through system programming.

  • Page 135: Fax Card (kx-ns0106)

    4.3.4 FAX Card (KX-NS0106) 4.3.4 FAX Card (KX-NS0106) Function 1-channel fax server. To be mounted on the mother board. Screws inside FAX Card Accessories and User-supplied Items Accessories (included): Screws ´ 3 User-supplied (not included): none Note When installing or removing the FAX card, do not put pressure on any parts of the mother board. Doing so may result in damage to the PBX.

  • Page 136: Virtual Cards

    Virtual Card for 32 IP-PTs (KX-NT300 series, KX-NT500 Card (V-IPEXT32) series, and KX-NT265 [software version 2.00 or later only]). Compliant with Panasonic proprietary protocol, and ITU-T G. 729A, G.711 and G.722 codec methods. Virtual 32-Channel SIP Extension Virtual Card for 32 third party SIP phones/P-SIP Extensions.

  • Page 137: Virtual Cards

    4.4 Virtual Cards Example: Virtual Cards in the Virtual Slots of the PBX V-SIPGW16 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 V-UTEXT32 V-SIPGW16 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 V-UTEXT32 V-SIPGW16 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 V-UTEXT32 V-SIPGW16 V-IPGW16 V-IPEXT32 V-SIPEXT32 V-IPCS4 V-UTEXT32 Virtual Slots Mother Board Document Version 2016-03 Installation Manual...

  • Page 138: Physical Co Line And Extension Cards

    Telecommunication Line Cord. Note • For details about power failure transfer, refer to "4.12 Power Failure Ports". • To confirm the CO line connection, refer to "Confirming the CO Line Connection" in "4.13 Starting the KX-NS1000". Installation Manual Document Version 2016-03...

  • Page 139: Slc2/lcot2 Card (kx-ns0180)

    4.5.1 SLC2/LCOT2 Card (KX-NS0180) Pin Assignments RJ45 Connector for CO Line Use Signal Name Function Reserved – Ring Reserved – RJ45 Connector for Single Line Telephone Extension Use Signal Name Function Reserved – Ring B RA TA Ring A Tip A Tip B Reserved –...

  • Page 140

    The cable to connect to the ISDN Primary Rate Interface port of the SLC2/PRI23 card should be CAT 5 (Category 5) or higher. Note • To confirm the CO line connection, refer to "Confirming the CO Line Connection" in "4.13 Starting the KX-NS1000". Switch Settings Switch Type Usage and Status Definition Slide Keep the switch at default A position.

  • Page 141: Slc2/pri23 Card (kx-ns0290)

    4.5.2 SLC2/PRI23 Card (KX-NS0290) Pin Assignments RJ45 Connector for CO Line Use Signal Name Level [V] Function Receive data (+) Receive data (-) Reserved – – Transmit data (-) Transmit data (+) Reserved – – RJ45 Connector for Single Line Telephone Extension Use Signal Name Function Reserved...

  • Page 142

    4.5.2 SLC2/PRI23 Card (KX-NS0290) Indication Color Description Green Data link status indication • OFF: Not established • ON: Established Installation Manual Document Version 2016-03...

  • Page 143: Stacking Cards

    4.6.1 STACK-M Card (KX-NS0130) 4.6 Stacking Cards 4.6.1 STACK-M Card (KX-NS0130) Function A stacking card to be installed in a KX-NS1000. Up to 2 legacy gateways can be connected. LEDs To STACK-S (NCP) Card/STACK-S (TDE) Card Accessories and User-supplied Items Accessories (included): Screws ´...

  • Page 144: Stack-m Card (kx-ns0130)

    KX-TDA30 Note • For details about connecting a KX-NS1020 as legacy gateways to KX-NS1000, refer to your KX-NS1020 Installation Manual. Condition 2 (KX-TDE100/KX-TDE200/KX-TDA100/KX-TDA200 only) If you install the OPB3 card with an ECHO16 card, they must be installed in SLOT1 of the legacy gateway.

  • Page 145

    CAUTION When installing or removing this card, the power switch must be turned off. Notice When stacking other PBXs with the KX-NS1000, place them well within reach of the stacking cable (2 m). LED Indications STACK-S (NCP) Card Indication...

  • Page 146: Stack-s (ncp) Card (kx-ns0131)

    4.6.2 STACK-S (NCP) Card (KX-NS0131) Legacy Gateway Indication Color Description Green Status indication for legacy gateway • ON: Normal • OFF: Power off • Slow Flashing: Starting up • Moderate Flashing: STACK-S (NCP) card error Note LED flashing patterns are as follows: •...

  • Page 147

    Dispose of used batteries according to the manufacturer’s instructions. CAUTION When installing or removing this card, the power switch must be turned off. Notice When stacking other PBXs with the KX-NS1000, place them well within reach of the stacking cable (2 m). Document Version 2016-03 Installation Manual...

  • Page 148: Stack-s (tde) Card (kx-ns0132)

    4.6.3 STACK-S (TDE) Card (KX-NS0132) LED Indications STACK-S (TDE) Card Indication Color Description CARD STATUS Green STACK-S (TDE) card status indication • ON: INS (In Service) STACK-S (TDE) card status indication • ON: Fault • Flashing: OUS (Out of Service) Legacy Gateway Indication Color...

  • Page 149

    4.6.3 STACK-S (TDE) Card (KX-NS0132) • For KX-TDE620 and KX-TDA620, replace the BUS-S card with a STACK-S (TDE) card. MPR Card MPR Card KX-TDE100/KX-TDA100 KX-TDE200/KX-TDA200 MPR Card BUS-S Card KX-TDE600/KX-TDA600 KX-TDE620/KX-TDA620 Follow the procedure below to install a STACK-S (TDE) card in the PBX. Remove the front cover as instructed in the Installation Manual for the PBX.

  • Page 150

    4.6.3 STACK-S (TDE) Card (KX-NS0132) Note • To remove the STACK-S (TDE) card, reverse the procedure above. • For more details about installing and removing optional service cards, refer to the Installation Manual of the corresponding PBX. Installation Manual Document Version 2016-03...

  • Page 151: The Doorphone Card

    4.7.1 DOORPHONE Card (KX-NS0161) 4.7 The Doorphone Card 4.7.1 DOORPHONE Card (KX-NS0161) Function A doorphone card for 1 doorphone, 1 door opener, and 1 external sensor. 4-pin 2-pin To doorphone/ external sensor To door opener Accessories and User-supplied Items Accessories (included): Screws ´ 2 User-supplied (not included): Copper wire Note For details about connecting to a doorphone and/or door opener, refer to "4.9 Connecting to a Doorphone,...

  • Page 152: The Doorphone Card

    4.7.1 DOORPHONE Card (KX-NS0161) External Sensor Power to the external sensor is provided from the DOORPHONE card and must be grounded through the DOORPHONE card as indicated in the diagram below. A pair of "sensor" and "common" lines are connected to the DOORPHONE card for each external sensor.

  • Page 153: Connection Of Slts

    4.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) 4.8 Connection of SLTs 4.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) Cable Maximum Distance 26 AWG: 698 m (2289 ft) 24 AWG: 1128 m (3700 ft) 22 AWG: 1798 m (5897 ft) CAT 5: 1128 m (3700 ft)

  • Page 154

    4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor 4.9 Connecting to a Doorphone, Door Opener, and/ or External Sensor The PBX supports 1 each of a doorphone, a door opener, and an external sensor. Note • Doorphones, door openers, and external sensors are user-supplied. •...

  • Page 155: Connecting To A Doorphone, Door Opener, And/or External Sensor

    4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor Note for KX-T7765 Users When loosening/tightening the screw, do not scratch the cabinet wall with the driver shaft. Cabinet Wall Pass the wires through the hole in the base cover, and attach the base cover to a wall using 2 screws. Screw To 4-pin terminal block Note...

  • Page 156

    4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor Connection Use 4-pin and 2-pin terminal blocks (included with the card) for connection. While pressing on the orange tab at the bottom of the terminal block using a screwdriver, insert the wire into the upper hole as shown below.

  • Page 157: Connection Of Peripherals

    4.10 Connection of Peripherals 4.10 Connection of Peripherals Maximum Distance 5 m (16 ft) USB Memory Device Maximum Distance 100 m (320 ft) Cable Maximum Distance 26 AWG: 10 m (32 ft) 24 AWG: 10 m (32 ft) 22 AWG: 10 m (32 ft) USB Port CAT 5/CAT 5e: 10 m (32 ft)

  • Page 158: Connection Of Peripherals

    4.10 Connection of Peripherals Pin Assignments for 1000BASE-T Input (I)/ Signal Name Function Output (O) TRD0 (+) Transmit and receive data 0 (+) TRD0 (-) Transmit and receive data 0 (-) TRD1 (+) Transmit and receive data 1 (+) TRD2 (+) Transmit and receive data 2 (+) TRD2 (-) Transmit and receive data 2 (-)

  • Page 159

    4.10 Connection of Peripherals Make sure that both connector cases (frame ground) of the RS-232C cross cable (shielded cable) are conductive. If they are not conductive, make sure that both connector cases of the cable are firmly connected. If this is not possible, connect the frame of the PBX to the frame of the PC/Printer using a grounding wire in order to prevent difference in the electrical potentials.

  • Page 160

    4.10 Connection of Peripherals For connecting a printer/PC with a 25-pin RS-232C connector PBX (9-pin) Printer/PC (25-pin) Circuit Type Signal Signal Circuit Type Pin No. Pin No. (EIA) Name Name (EIA) RD (RXD) SD (TXD) RD (RXD) ER (DTR) SD (TXD) ER (DTR) DR (DSR) RS (RTS)

  • Page 161

    4.10 Connection of Peripherals • Maximum current: 500 mA For details about backing up and restoring using a USB memory device, refer to "6.1.1 Tool—System Data Backup—Backup to USB" in the PC Programming Manual. Note Do not use a USB hub when connecting a USB memory device to the PBX. Using a UPS A UPS is a device that supplies power for several minutes to a connected device when a power failure occurs.

  • Page 162: Lan Connection

    4.11.1 LAN Connection for the Main Unit 4.11 LAN Connection 4.11.1 LAN Connection for the Main Unit Connecting the Main Unit to the LAN The PBX is equipped with a LAN port for connecting to a LAN so that IP telephones (IP-PTs, IP softphones, SIP phones), IP-CSs, PCs and a CTI Server can be connected on a private IP network.

  • Page 163: Lan Connection

    4.11.1 LAN Connection for the Main Unit Connection for 1000BASE-T Switching Hub PBX (LAN Port) Pin No. Pin No. Signal Name Signal Name TRD0 (+) TRD0 (+) TRD0 (-) TRD0 (-) TRD1 (+) TRD1 (+) TRD2 (+) TRD2 (+) TRD2 (-) TRD2 (-) TRD1 (-) TRD1 (-)

  • Page 164: Lan Connections For Ip Telephones

    4.11.2 LAN Connections for IP Telephones 4.11.2 LAN Connections for IP Telephones When an IP telephone is connected to the LAN and power is supplied for the first time, you will be prompted to set network parameters. The network parameters must be set for the IP telephone before it can be used. Refer to "5.8 Assigning Networking Information to IP Telephones"...

  • Page 165: Lan Connections For Ip Telephones

    4.11.2 LAN Connections for IP Telephones Connecting an AC Adaptor to an IP Telephone IP-PTs and some SIP phones comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network, these IP telephones can receive the necessary power supply from the network through the network cable.

  • Page 166

    4.11.2 LAN Connections for IP Telephones Example: KX-NT346 To a PC Ethernet Straight Cable Installation Manual Document Version 2016-03...

  • Page 167: Power Failure Ports

    4.12 Power Failure Ports 4.12 Power Failure Ports When the power supply to the PBX fails, power failure transfer (PFT) will switch from the current connection to the Power Failure Connection. Refer to "15.1.8 Power Failure Transfer" in the Feature Manual for further information.

  • Page 168

    Once you have started the PBX, if you unplug the PBX, do not initialize it again as described in "System Initialization Procedure". Otherwise, your programmed data will be cleared. To restart the PBX, refer to "7.1.5 Restarting the KX-NS1000". •...

  • Page 169: Starting The Kx-ns1000

    For information about the installation of an UPS, refer to the documentation of your UPS. • For information about the recommended UPS, ask your local Panasonic dealer. Connect the UPS to the USB port of the PBX. Document Version 2016-03...

  • Page 170

    4.13 Starting the KX-NS1000 Note When connecting the UPS, use only the USB cable included with the UPS and do not use USB hubs to connect the UPS and the PBX. To UPS Follow the instructions in the documentation of the UPS to setup and start the UPS.

  • Page 171

    4.13 Starting the KX-NS1000 Note • After the PBX is initialized, you can restore system data to the PBX that has been backed up earlier. For details about backing up and restoring system data, refer to "6.1 Tool—System Data Backup", "7.2.2 Utility—File—File Transfer PBX to PC"...

  • Page 172

    4.13 Starting the KX-NS1000 Installation Manual Document Version 2016-03...

  • Page 173: Programming Information

    Section 5 Programming Information This section describes the installation procedure, structure, and functions of the Web Maintenance Console for programming IP telephones and the PBX. Further information on programming the PBX for use with SIP CO lines and a VoIP network is included. Document Version 2016-03 Installation Manual...

  • Page 174: Overview Of Web Maintenance Console

    5.1 Overview of Web Maintenance Console 5.1 Overview of Web Maintenance Console Web Maintenance Console is designed to serve as an overall system programming reference for the PBX. You can program and control the PBX over an IP network using Web Maintenance Console. This section describes programming basic items using Web Maintenance Console.

  • Page 175: Direct Connection

    5.2 PC Connection KX-NS1000 has 3 physical ports for PC and LAN connections. A default IP address is assigned to each port. A PC connect to the PBX either directly or over a LAN using the appropriate method for the port being used.

  • Page 176: Pc Connection

    5.2 PC Connection Connection via Virtual Private Network (VPN) Router LAN Port Router Switching Hub Notice To access the PBX via VPN, the PC must be in the same VPN. Note For details about connecting a switching hub to the PBX, refer to "4.11.1 LAN Connection for the Main Unit".

  • Page 177: Starting Web Maintenance Console, System Requirements, Password Security

    5.3 Starting Web Maintenance Console 5.3 Starting Web Maintenance Console System Requirements For the system requirements of the PC (operating system, hardware specifications, supported browsers, etc.), refer to "1.2.1 Starting Web Maintenance Console" in the PC Programming Manual. Copyright for MD5 This software uses the Source Code of RSA Data Security, Inc.

  • Page 178: Starting Web Maintenance Console

    – http://kx-ns1000. Note • If entering "http://kx-ns1000.", be sure to include the period at the end as shown. • The default subnet mask for the MNT port is 255.255.255.0. • If connecting using 223.0.0.1 takes a long time, configure a static IP address for the PC.

  • Page 179: Programming The Pbx

    ) for use in a KX-NS1000 Master unit or Slave unit, and then use that data as the system data (DCSYS) for the KX-NS1000. The following options are available as the conversion destination (Master unit or Slave unit) for the data.

  • Page 180

    5.3 Starting Web Maintenance Console Master data converter Existing PBX Master Unit Master data DCSYS for DxSYS * converter Master Slave data converter Existing PBX-A DxSYS A * Master data converter QSIG Network DCSYS for Master with Slave DCSYS Existing PBX-B Existing PBX-D Master Unit A Slave data...

  • Page 181

    5.3 Starting Web Maintenance Console Master data converter System data from a KX-TDE series or KX-NCP series PBX can be converted for use with the KX-NS1000 to ensure a seamless transition to the new system. Connect a PC to a KX-TDE series or KX-NCP series PBX and then start the Unified Maintenance Console.

  • Page 182

    • PBX voice data (e.g., ESVM, SVM, OGM) is not converted. • Data conversion for a SLC/LCOT card in the KX-NS1000 is not supported; the number of ports in these cards is too small. • After conversion, if CSs are connected to both Slave units and the Master unit, you must change the settings so that all CSs are connected to the Master Unit.

  • Page 183

    System data for the base KX-NS1000 can be acquired from a currently running unit using the "File Transfer PBX to PC" utility. Also, if the unit is not running, the new base KX-NS1000 system data can be created in Off-line Web Maintenance Console. System data from a KX-TDE series PBX or KX-NCP series PBX can be...

  • Page 184

    5.3 Starting Web Maintenance Console added to the base KX-NS1000 system data, and then converted for use in a Slave unit. The conversion results are used as the system data of a KX-NS1000 (Master unit) that controls one or more Slave units.

  • Page 185

    The IP address and subnet mask set for the MPR card of the PBX whose data will be used for a Slave unit is not included in the converted data. The IP address and subnet mask for the KX-NS1000 that will operate as a Slave unit must be set in the Easy Setup Wizard.

  • Page 186

    Slide the System Mode Switch to the "SYSTEM INITIALIZE" position. Restart the KX-NS1000. For details about restarting the PBX, refer to "7.1.5 Restarting the KX-NS1000". In Easy Setup, select a value for Select the System Capacity Type under System Capacity Selection.

  • Page 187

    5.3 Starting Web Maintenance Console Select the local file that you saved in step 5, and then click Execute. Click System Control ® System Reset. Click Skip. Click OK. Click OK. Conditions [Rules for data conversion] The following table shows the rules for converting system data to a different type. Condition Rule Components will increase...

  • Page 188

    5.3 Starting Web Maintenance Console At this time, any data related to the discarded card is processed in the same way as when an optional card is deleted using the normal procedure (e.g., if the extension number is registered as a member of an incoming call group, the extension number will not be deleted from the group).

  • Page 189

    KX-TVA System Prompt and Mailbox Data Import Voice data recorded by users in a KX-TVA series VPS can be converted and used as voice data in the KX-NS1000's Unified Messaging system. System prompts, mailbox prompts, and mailbox messages can be converted.

  • Page 190

    For details about backing up KX-TVA VPS voice data, refer to the documentation of the corresponding VPS. Start the KX-NS1000, and then start Web Maintenance Console. Navigate to Maintenance ® Tool ® 10. UM data restore, and then select the types of voice data you want to restore.

  • Page 191

    5.3 Starting Web Maintenance Console Note • When using a NAS, ensure that you have sufficient network bandwidth. The import results will be saved in a file called "UM_data_restore_result.txt". Notice • It is possible that passwords are set on KX-TVA and Unified Messaging mailboxes. If the passwords for KX-TVA mailboxes are different from the Unified Messaging mailbox passwords, and data is being restored (imported) individually, you will be prompted for the password of the Unified Messaging mailbox.

  • Page 192

    Offline Web-MC. Set User configurations. Ex.) Setting UserProfile/ MBOX etc. Web-MC Connect to NS1000 and transfer DCSYS. Reboot NS1000 KX-NS1000 Abbreviations DxSYS: System File for PBX Web-MC Web-MC: Web Maintenance Console VM: Voice Mail system UM Restore UM: Unified Message system...

  • Page 193

    The required software versions are as follows: – KX-TVA series: version 3.0 or later – KX-NS1000: version 4.0 or later Note • In a One-look network, you must import the data individually into each unit that runs a Unified Messaging system.

  • Page 194

    5.3 Starting Web Maintenance Console To import system data from a VPS Connect a PC to the VPS, and then start the VPS’s Maintenance Console. For details about connecting a PC to the VPS or about the Maintenance Console, refer to the VPS’s documentation.

  • Page 195

    5.3 Starting Web Maintenance Console Restart the PBX to apply the new system data. VPS Maintenance Console Back up the system data to PC Off-line Web Maintenance Console Back up the system data to PC Import VPS system data into PBX system data Transfer system data Document Version 2016-03...

  • Page 196

    5.4.1 Easy Setup Wizard 5.4 Programming the PBX 5.4.1 Easy Setup Wizard In the Easy Setup Wizard, you will set up the mandatory settings required for the PBX. When you log in to Web Maintenance Console for a PBX that is in its initialized, factory default state, the Easy Setup Wizard for that PBX will launch automatically.

  • Page 197: Easy Setup Wizard

    5.4.1 Easy Setup Wizard 3 digits 4 digits Extension Extension Number Number UM Group 500–507 5000–5015 DISA (1–64) 536–599 5801–5864 TAFAS (Pager) 6000 ICD Group (1–64) 601–664 6001–6064 UM Channel (1–2) 508, 509 5101, 5102 FAX Channel 5103 Select one of the following options for System Capacity Selection. –...

  • Page 198

    5.4.1 Easy Setup Wizard with care. For details about the number of virtual CO line slots and virtual extension slots, refer to "2.3.3 System Capacity". In LAN Setting, the IP addresses for the PBX, DNS server, and DSP cards can be assigned automatically through a DHCP server or entered manually.

  • Page 199

    5.4.1 Easy Setup Wizard Connection Mode setting Additional settings DHCP • If you select Obtain From DHCP in DNS Setting, address information is obtained from the DHCP server. • If you select Static in DNS Setting specify the following settings: –...

  • Page 200

    5.4.1 Easy Setup Wizard <At a Slave Unit> Click Import to import the setting file exported from the Master unit. Note • The settings become active after restarting the Slave unit. • In the imported data, if the VPSS's Master Site IP Address (WAN) cannot be resolved, a window for setting the Master Site IP Address (WAN) is displayed.

  • Page 201

    5.4.1 Easy Setup Wizard Note The installer password must be changed from its default setting. Specify settings for SNMP Setting and SNMP Manager if necessary. If you are unsure of your network’s SNMP settings, contact your network’s administrator. Click Finish. Follow the prompts of the Easy Setup Wizard.

  • Page 202: Enabling The Dhcp Server Feature

    If an external DHCP server is in use, it must be able to use a "client identifier" option specified by RFC 2131. • If an external DHCP server is in use, the KX-NS1000 DHCP Server feature must be disabled. • The PBX will not start properly if IP addresses cannot be assigned automatically by the DHCP server when the PBX has been set to obtain IP addresses automatically.

  • Page 203: Installing The Virtual Ip Cards To The Pbx

    5.4.4 Installing Additional Activation Keys Click Setup ® Network Service ® Server Feature ® DHCP. On the DHCP Server tab, select Enable for DHCP Server. Enter valid settings for the IP address auto assignment. Note For details about IP address auto assignment settings, refer to "28.2.1 Network Service—[2-1] Server Feature—DHCP"...

  • Page 204: Configuration Of The Activation Keys

    5.4.5 Configuration of the Activation Keys The activation keys will be copied to the Master unit, and then the activation keys that Slave units require will be copied to the Slave units of the One-look network. When installation is complete, the message, "The activation key has been installed and activated successfully!"...

  • Page 205

    Registered Slave PBXs can now be viewed and selected on the Home Screen for programming. MASTER LED Transition When adding Slave units, the MASTER LED of each KX-NS1000 PBX changes as shown in the following table: Document Version 2016-03 Installation Manual...

  • Page 206: Programming A One-look Network

    Note When adding KX-NS700 PBXs as Slave units, the PBX MODE LED of each unit shows the One-look network registration status instead of the MASTER LED of the KX-NS1000. For details, refer to the Installation Manual of the corresponding PBX.

  • Page 207: Programming An H.323 Qsig Network

    5.6.1 Assigning the Hunt Pattern 5.6 Programming an H.323 QSIG Network There are 2 methods to program the Virtual 16-Channel VoIP Gateway Card (V-IPGW16 card) to establish VoIP communications between PBXs at different locations, as follows: PBX code method The caller dials the unique PBX code of the PBX to which the called party is connected, in addition to the destination number.

  • Page 208: Programming The Address Translation Table

    5.6.2 Programming the Address Translation Table Note For more details about hunt pattern assignment, refer to "9.12.2 PBX Configuration—[1-1] Configuration—Slot—Shelf Property - Virtual IP Gateway—Hunt Pattern" in the PC Programming Manual. 5.6.2 Programming the Address Translation Table The function of an address translation table in a VoIP network is to provide 2-way translation of telephone numbers and IP addresses .

  • Page 209: Programming The Address Translation Table

    5.6.2 Programming the Address Translation Table Click Setup ® PBX Configuration ® Configuration ® Slot. Click System Property. Click the V-IPGW tab. Click DN2IP. When using the PBX code method: In the Leading Number cell, type the remote PBX code and starting digit of destination extension. When using the extension number method: In the Leading Number cell, type the remote PBX code and starting digit of destination extension.

  • Page 210: Programming The Network Settings

    5.6.3 Programming the Network Settings 5.6.3 Programming the Network Settings For successful operation of a VoIP network using the V-IPGW16 card, network settings for the PBX at each location must be programmed appropriately. For a detailed discussion of related features, refer to the Feature Manual.

  • Page 211: Programming The Network Settings

    5.6.3 Programming the Network Settings Note Before changing Numbering Plan settings, when a V-SIPEXT32 card or V-UTEXT32 card is installed, change the status of the card(s) to OUS. Click Setup ® PBX Configuration ® System. Click Numbering Plan. Click Main. Click the Features tab.

  • Page 212

    5.6.3 Programming the Network Settings Confirm that all V-IPGW16 cards are set to OUS. Note When a V-IPGW16 card is installed, 8 ports are available for the card. Click Setup ® PBX Configuration ® CO & Incoming Call. Click CO Line Settings. Type the CO Name and assign an unused Trunk Group Number to be used for all IP CO lines.

  • Page 213

    5.6.3 Programming the Network Settings Click Setup ® PBX Configuration ® Configuration ® Slot. Click Virtual ® V-IPGW16. Move the mouse pointer over the installed V-IPGW16 card to display the menu of options, and click Ins. Repeat step c for each installed V-IPGW16 card until all V-IPGW16 cards are INS.

  • Page 214

    5.7 Programming SIP CO Lines 5.7 Programming SIP CO Lines The Virtual 16-Channel SIP CO Line Card (V-SIPGW16) is a virtual CO line card which is designed to be easily integrated into an Internet Telephony Service provided by an ITSP (Internet Telephony Service Provider). Various settings can be programmed for each virtual SIP gateway port.

  • Page 215: Programming Sip Co Lines

    5.7 Programming SIP CO Lines Manual programming is compulsory for the following parameters: • User Name: Specifies the user name (SIP Account) provided by the SIP provider. (Max. 64 characters) • Authentication ID: Specifies the authentication ID required for registration with the SIP server. (Max. 64 characters) •...

  • Page 216: Assigning Networking Information To Ip Telephones

    5.8.1 Assigning IP Addressing Information 5.8 Assigning Networking Information to IP Telephones 5.8.1 Assigning IP Addressing Information The IP telephone’s IP address, subnet mask address and default gateway address, and the PBX’s IP address must be assigned to the IP telephone before it can be used on the network. This IP addressing information can be assigned in the following ways: For IP-PTs •...

  • Page 217: Assigning Ip Addressing Information

    5.8.1 Assigning IP Addressing Information KX-NT300 series (except KX-NT321) and KX-NT500 series (except KX-NT551) To start programming SETUP Supply power to the IP-PT. Press "SETUP" when it is displayed. To enter the IP address of the PBX For KX-NT300 series: Software version 2.00 or later only For KX-NT500 series: Software version 1.00 or later only Select "PBX".

  • Page 218

    5.8.1 Assigning IP Addressing Information KX-NT321/KX-NT551 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To enter the IP address of the PBX Select "PBX IP Press SP-PHONE. Select "PBX". Press SP-PHONE. Select "Primary Address". PBX".

  • Page 219

    5.8.1 Assigning IP Addressing Information KX-NT265 (Software version 2.00 or later only) To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To enter the IP address of the PBX PBX IP HOLD Address Press VOLUME Press SP-PHONE Press SP-PHONE.

  • Page 220

    5.8.1 Assigning IP Addressing Information • Not using a DHCP server (DHCP Server feature or an external DHCP server) when the IP-PT is on the same LAN as the PBX Only the PBX’s IP address can be assigned automatically to the IP-PT in the process of being registered to the PBX.

  • Page 221

    5.8.1 Assigning IP Addressing Information Continued from previous page To set VLAN parameters To the VLAN settings Return to the Menu screen. To end programming STORE The IP-PT will reboot and can then be registered to the PBX. Press "STORE". Return to the Menu screen.

  • Page 222

    5.8.1 Assigning IP Addressing Information KX-NT321/KX-NT551 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Select "Network". Press SP-PHONE. Select "DHCP (Disable)". Press SP-PHONE twice. IP Address* Press SP-PHONE.

  • Page 223

    5.8.1 Assigning IP Addressing Information Continued from previous page To set VLAN parameters To the VLAN settings To end programming The IP-PT will reboot and can then be registered to the PBX. Press STORE. Valid IP address range: "1.0.0.0" to "223.255.255.255" Valid subnet mask address range: "0–255.0–255.0–255.0–255"...

  • Page 224

    5.8.1 Assigning IP Addressing Information KX-NT265 (Software version 2.00 or later only) To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE select "Network".

  • Page 225

    5.8.1 Assigning IP Addressing Information • Not using a DHCP server (DHCP Server feature or an external DHCP server) when the IP-PT is on a remote office LAN All of the IP addressing information must be assigned manually. Follow the procedure below to assign the IP addressing information. If you need to set VLAN parameters, follow the procedure described in "5.8.2 Setting VLAN Parameters"...

  • Page 226

    5.8.1 Assigning IP Addressing Information KX-NT300 series (except KX-NT321) and KX-NT500 series (except KX-NT551) To start programming SETUP Supply power to the IP-PT. Press "SETUP" when it is displayed. To set the IP address of the IP-PT Select "Network". ENTER Select "Disable"...

  • Page 227

    5.8.1 Assigning IP Addressing Information Continued from previous page To enter the IP address of the Secondary PBX (optional for KX-NT300 series [Software version 2.00 or later only] and KX-NT500 series [Software version 1.00 or later only]) PBX IP Address Select "Secondary PBX".

  • Page 228

    5.8.1 Assigning IP Addressing Information KX-NT321/KX-NT551 To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Select "Network". Press SP-PHONE. Select "DHCP (Disable)". Press SP-PHONE twice. IP Address* Press SP-PHONE.

  • Page 229

    5.8.1 Assigning IP Addressing Information Continued from previous page Press HOLD twice to return to the Menu screen. To set VLAN parameters To the VLAN settings To end programming The IP-PT will reboot and can then be registered to the PBX. Press STORE.

  • Page 230

    5.8.1 Assigning IP Addressing Information KX-NT265 (Software version 2.00 or later only) To start programming Supply power to the IP-PT. Press PROGRAM while "Searching" is displayed. To set the IP address of the IP-PT Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE select "Network".

  • Page 231

    Notice Do not perform any other operation rather than following procedure with the Web user interface. Otherwise the SIP phone may not work properly. In that case, contact an authorized Panasonic Factory Service Center. Prepare a configuration file to specify the IP address of the PBX.

  • Page 232

    For secure connection # PCC Standard Format File # DO NOT CHANGE THIS LINE! ### Management Server Settings ####### ACS_URL="http://xxx.xxx.xxx.xxx:yyy/cwmp/cwmpAction.cgi" CFG_INT_CERTIFICATE_PATH=http://xxx.xxx.xxx.xxx:zzz/utdownload/KX-NS1000 Notice • For "xxx.xxx.xxx.xxx:yyy", enter the IP address and port number of the network router which is in a same LAN with the PBX.

  • Page 233

    Access the Web user interface from the PC. Note If a KX-UT670 with software version 01.200 or lower is used with the KX-NS1000, the KX-UT670 must be reset to its factory default before you perform the following procedure. For details about resetting the KX-UT670, refer to the documentation of the KX-UT670.

  • Page 234

    Notice When the 2 UT_ACS configuration files do not match, and if the SIP phone does not work properly, contact an authorized Panasonic Factory Service Center. For Non-KX-UT Series SIP Phones (including P-SIP) Using a DHCP server (DHCP Server feature or an external DHCP server) to automate the assignment...

  • Page 235

    5.8.1 Assigning IP Addressing Information The PBX’s IP address must be assigned manually on the SIP phone side. For instructions, refer to the documentation of the SIP phone. Not using a DHCP server (DHCP Server feature or an external DHCP server) when assigning IP addressing information All of the IP addressing information must be assigned manually.

  • Page 236

    5.8.1 Assigning IP Addressing Information Not using a DHCP server (DHCP Server feature or an external DHCP server) when the IP-CS is on a remote office LAN All of the IP addressing information must be assigned manually. To assign the IP addressing information, refer to corresponding manuals for the IP-CS. If you need to set VLAN parameters, refer to corresponding manuals for the IP-CS.

  • Page 237: Setting Vlan Parameters

    5.8.2 Setting VLAN Parameters 5.8.2 Setting VLAN Parameters To establish voice communications between IP telephones, the primary ports of the IP telephones and the connected PBX must belong to the same VLAN. Consult your network administrator and obtain the appropriate VLAN ID.

  • Page 238: Setting Vlan Parameters

    5.8.2 Setting VLAN Parameters Note The illustrations may differ from the buttons on your telephone. KX-NT321/KX-NT551 After assigning the IP addresses Select "QoS". Press SP-PHONE. Select "VLAN". Press SP-PHONE. Press SP-PHONE. Select "VLAN (Enable)". To set the VLAN ID for the primary port VLAN ID 1–4094 Select "VLAN (Primary)".

  • Page 239

    5.8.2 Setting VLAN Parameters KX-NT265 (Software version 2.00 or later only) After assigning the IP addresses Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE. Press VOLUME to select "QoS". select "VLAN". select "VLAN (Enable)". VLAN ID VLAN Priority Press SP-PHONE.

  • Page 240: Setting Lldp Parameters

    This feature is available only for KX-NT551, KX-NT553, and KX-NT556 IP-PTs. • VLAN settings configured through PT programming have priority over VLAN settings configured through the LLDP-MED function. • To enable or disable the sending of LLDP packets from the KX-NS1000, consult your dealer. Installation Manual Document Version 2016-03...

  • Page 241: Setting Lldp Parameters

    5.8.3 Setting LLDP Parameters KX-NT553/KX-NT556 After assigning the IP addresses Select "QoS". ENTER Select "LLDP". ENTER Select "Enable" for LLDP setting. To set the VLAN ID for the primary port VLAN ID Select "Primary port". ENTER Select "VLAN ID". ENTER 0–4094 *1*2 VLAN Priority...

  • Page 242

    5.8.3 Setting LLDP Parameters KX-NT551 After assigning the IP addresses Select "QoS". Press SP-PHONE. Select "LLDP". Press SP-PHONE. Press SP-PHONE. Select "Enable" for LLDP setting. To set the VLAN ID for the primary port VLAN ID 0–4094 Select "LLDP (Primary)". Press SP-PHONE.

  • Page 243

    5.8.3 Setting LLDP Parameters the priority. Document Version 2016-03 Installation Manual...

  • Page 244: Setting Diffserv Parameters

    5.8.4 Setting Diffserv Parameters 5.8.4 Setting Diffserv Parameters Differentiated Services (DiffServ, or DS) is an IP-based QoS technique used to control QoS of VoIP communications by setting the DS field in the header of IP packets. Consult your network administrator for the appropriate setting values for the DS field.

  • Page 245: Setting Diffserv Parameters

    5.8.4 Setting Diffserv Parameters KX-NT321/KX-NT551 To start programming Press PROGRAM while Select "QoS". Select "Diffserv". Press SP-PHONE. Press SP-PHONE. "Searching" is displayed. To set the DS field value for the primary port Select "Primary Port". Press SP-PHONE. Select "DS (Enable)". Press SP-PHONE.

  • Page 246

    5.8.4 Setting Diffserv Parameters KX-NT265 (Software version 2.00 or later only) To start programming Press PROGRAM while Press VOLUME to Press SP-PHONE. Press VOLUME to Press SP-PHONE. "Searching" is displayed. select "QoS". select "Diffserv". To set the DS field value Diffserv 0.0–7.7 Press VOLUME to...

  • Page 247: Configuration Of Ip Ports

    5.8.5 Configuration of IP Ports 5.8.5 Configuration of IP Ports A KX-NT300 series IP-PT user, KX-NT500 series IP-PT user, or KX-NT265 IP-PT user can configure the port number of PTAP, DHCP, and FTP ports. Consult your network administrator to check whether the configuration of the IP ports is required.

  • Page 248: Configuration Of Ip Ports

    5.8.5 Configuration of IP Ports KX-NT300 series (except KX-NT321) and KX-NT500 series (except KX-NT551) To start programming SETUP Password Press "SETUP" Select "IP Port". ENTER 7678 ENTER when it is displayed. To configure the port number of PTAP Ports For KX-NT300 series (software version 2.00 or later only) and KX-NT500 series (software version 1.00 or later only) Select ENTER...

  • Page 249

    5.8.5 Configuration of IP Ports Continued from previous page To configure the port number of FTP Ports Port No. Select "FTP Server Ctrl Port". ENTER 21, 1024 – 65535 ENTER Port No. Select "FTP Client Ctrl Port". ENTER 1024 – 65535 ENTER Port No.

  • Page 250

    5.8.5 Configuration of IP Ports KX-NT321/KX-NT551 To start programming Password Press PROGRAM while Select "IP Port". Press SP-PHONE. 7678 Press SP-PHONE. "Searching" is displayed. To configure the port number of PTAP Ports Select "PTAP Server". Press SP-PHONE. Select "Primary PBX". Press SP-PHONE.

  • Page 251

    5.8.5 Configuration of IP Ports Continued from previous page To configure the port number of FTP Ports Port No. 21, 1024 – 65535 Press SP-PHONE. Select "FTP Server Ctrl". Press SP-PHONE. Port No. 1024 – 65535 Select "FTP Client Ctrl". Press SP-PHONE.

  • Page 252

    5.8.5 Configuration of IP Ports KX-NT265 (Software version 2.00 or later only) To start programming Password Press PROGRAM while Press VOLUME to Press SP-PHONE. 7678 Press SP-PHONE. "Searching" is displayed. select "IP Port". To configure the port number of PTAP Ports Port No.

  • Page 253

    5.8.6 ECO mode (KX-NT500 series only) 5.8.6 ECO mode (KX-NT500 series only) ECO mode allows a KX-NT500 series IP-PT to consume less power than in normal mode. To start ECO mode, follow the procedure below. To start programming SETUP Supply power to the IP-PT.

  • Page 254: Eco Mode (kx-nt500 Series Only)

    5.8.6 ECO mode (KX-NT500 series only) Note The illustrations may differ from the buttons on your telephone. Installation Manual Document Version 2016-03...

  • Page 255

    5.9.1 Registering IP Telephones 5.9 Registering IP Telephones 5.9.1 Registering IP Telephones After the programming of the PBX and IP telephones is finished (refer to "5.8 Assigning Networking Information to IP Telephones"), the IP telephones must be registered to the PBX. The procedure for registering IP telephones differs according to the IP terminal registration mode specified during the Easy Setup Wizard.

  • Page 256: Registering Ip Telephones

    5.9.1 Registering IP Telephones Enter an extension number. Note When no extension number is entered in this step, the process will time out and the IP-PT will be registered without an extension number. Press [ENTER] on the IP-PT. Press [PAUSE] or "EXIT" on the IP-PT. For KX-NT551 and KX-NT321 users, press [AUTO DIAL/STORE].

  • Page 257

    5.9.1 Registering IP Telephones If the Connection column for the port is INS, click INS, and then click OUS on the dialog box to change the port’s status. Enter the MAC address of the IP-PT or SIP phone in the IP Phone Registration ID (MAC Address) cell.

  • Page 258

    5.9.1 Registering IP Telephones For Non-KX-UT Series SIP Phones (including P-SIP) After connecting non-KX-UT series SIP phones to the PBX over a network, register those IP terminals to the PBX manually. Follow the procedure below for registration. Click Setup ® PBX Configuration ® Configuration ®...

  • Page 259

    5.9.1 Registering IP Telephones Set passwords for the SIP extensions. Click the cell in the Connection column for each SIP extension you wish to register. The Command Connection screen appears. Click OUS. Enter a password in the Password cell for each SIP extension.

  • Page 260

    5.9.1 Registering IP Telephones Program the SIP extension you wish to register. Set the IP address of the PBX, extension number, and password in the corresponding fields for your SIP extension. Send a request from the SIP extension to the PBX for registration.

  • Page 261

    5.9.2 De-registering IP Telephones 5.9.2 De-registering IP Telephones Note For details about de-registering IP-CSs, refer to the documentation for the IP-CS. De-registration of IP-PTs or KX-UT Series SIP Phones Make sure the IP Terminal Registration Mode is set to Manual. Click Setup ®...

  • Page 262: De-registering Ip Telephones

    5.9.2 De-registering IP Telephones Forced De-registration of IP-PTs or KX-UT Series SIP Phones Follow the steps below to forcibly de-register an IP-PT when normal de-registration was unsuccessful. Click Setup ® PBX Configuration ® Configuration ® Slot. For IP-PTs: Click Virtual ® V-IPEXT32. For KX-UT series SIP phones: Click Virtual ®...

  • Page 263

    5.9.2 De-registering IP Telephones De-registration of Non-KX-UT Series SIP Phones (including P-SIP) The de-registration of non-KX-UT series SIP phones is carried out by deleting either the extension number or password registered in the PBX. Click Setup ® PBX Configuration ® Configuration ®...

  • Page 264: Installing Sip Phones At A Remote Site

    5.9.3 Installing SIP Phones at a Remote Site If an SBC (Session Border Controller) is present on the same local network as the KX-NS1000, you can install SIP phones at remote sites without needing to configure special network settings (NAT traversal, etc.).

  • Page 265: Installing Sip Phones At A Remote Site

    5.9.3 Installing SIP Phones at a Remote Site Program the following common settings. Configure the following items in Setting parameters assigned to Remote SIP-MLT. WAN Side IP information of Web Maintenance Console Parameter the router at the main site CWMP IP Address NAT - CWMP Server IP Address IP Address...

  • Page 266

    Make sure the RTP Start Port (UDP) and RTP End Port (UDP) specified for the SBC above are in the range of the RTP port numbers that KX-NS1000 uses. For range of RTP port number of KX-NS1000, refer to "Port Numbers for Optional DSP Cards" in "8.5 Port Security".

  • Page 267

    Make sure the RTP Start Port (UDP) and the RTP End Port (UDP) specified for the router are in the range of the RTP ports that the KX-NS1000 uses. For the range of RTP port numbers that the KX-NS1000 uses, refer to "Port Numbers for Optional DSP Cards"...

  • Page 268

    Installing KX-UT series SIP phones at a remote site There are 2 methods to install KX-UT series SIP phones at a remote site: • Set up KX-UT series SIP phones at the main site using the KX-NS1000, and then send them to the remote site. •...

  • Page 269

    5.9.3 Installing SIP Phones at a Remote Site Setting up KX-UT series SIP phones without connecting to the KX-NS1000 at the main site, and then sending them to the remote site Log in to the Web Maintenance Console of the site where the SIP phones will be registered.

  • Page 270

    The KX-NS1000 contains a built-in Media Relay Gateway. You can install and register IP-PTs (KX-NT500 series), Panasonic IP-Softphones, IP-CSs (KX-NS0154 only), KX-UT series SIP phones and third party SIP phones at a remote site without adding an SBC (Session Border Controller).

  • Page 271: Installing Ip Phones At A Remote Site With A Built-in Media Relay Gateway

    5.9.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway Program the WAN side information in Media Relay tab. Program the following common settings in Common. WAN Side IP information of the router at Web Maintenance Console Parameter the main site IP Address NAT - External IP Address...

  • Page 272

    5.9.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway WAN Side IP information of the router at the Web Maintenance Console Parameter main site Port Number NAT - SIP-MLT Data Download Server (HTTPS) Port No. –...

  • Page 273

    Make sure the RTP Start Port (UDP) and the RTP End Port (UDP) specified for the router are in the range of the RTP ports that the KX-NS1000 uses. For the range of RTP port numbers that the KX-NS1000 uses, refer to "Port Numbers for Optional DSP Cards"...

  • Page 274

    The port number ranges must be within the range of RTP/RTCP for NAT traversal (16000–18047). Up to 4 IP addresses can be assigned to the KX-NS1000's optional DSP cards. The following example shows the port number ranges set for each IP address:...

  • Page 275

    5.9.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway Up to 4 IP addresses can be assigned to the KX-NS1000's optional DSP cards. The following example shows the port number ranges set for each IP address:...

  • Page 276

    The port number ranges must be within the range of RTP/RTCP for NAT traversal (16000–18047). Up to 4 IP addresses can be assigned to the KX-NS1000's optional DSP cards. The following example shows the port number ranges set for each IP address:...

  • Page 277

    Set up the phones at the main site using the KX-NS1000, and then send them to the remote site. • Set up the phones without connecting them to the KX-NS1000 at the main site, and then send them to the remote site.

  • Page 278

    5.9.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway Setting up KX-UT series SIP phones without connecting to the KX-NS1000 at the main site, and then sending them to the remote site Log in to Web Maintenance Console of the site where the SIP phones will be registered. For details about logging in to a Slave unit via the Master unit, refer to "3.1 Home Screen"...

  • Page 279: Configuration Of Users

    5.10 Configuration of Users 5.10 Configuration of Users The system manages information about each user. Before programming other user settings, the following information must be configured for each user: • Extension number • Name • Unified Messaging mailbox • Web Maintenance Console login account (ID and password) Follow the procedure below to efficiently program basic personal information by adding multiple users with the Add Range feature.

  • Page 280: Configuration Of Users

    5.10 Configuration of Users User Profile Extension Name First Name Last Name Case 2 Yamada,Tarou Tarou Yamada Case 3 TarouYamada Ext. 101 TarouYamada • Login ID: The extension number (i.e., if the extension is "101", the Login ID for the user will also be "101") •...

  • Page 281

    5.11 Programming E-mail Integration for UM Voice/Fax Messages 5.11 Programming E-mail Integration for UM Voice/ Fax Messages Users with Unified Messaging (UM) mailboxes (referred to below as "subscribers") can receive their voice or fax messages as data using the following methods: –...

  • Page 282: Programming E-mail Integration For Um Voice/fax Messages

    5.11 Programming E-mail Integration for UM Voice/Fax Messages Specify the following parameters for Device No. 1, 2, and 3 as required. – User name – E-mail Address – Notification Type – Only Urgent Messages – Title Order – Title String –...

  • Page 283

    5.11 Programming E-mail Integration for UM Voice/Fax Messages Click OK. Specify IMAP parameters. Click Setup ® Network Service ® Server Feature ® IMAP4. Specify the following parameters (if required). – IMAP4 server – Port Number – IMAP4 over TLS – CAPABILITY command –...

  • Page 284

    5.11 Programming E-mail Integration for UM Voice/Fax Messages Logon Information – In User Name, enter the subscriber’s Mailbox Number. (In the example below, "407") – In Password, enter the password for the subscriber specified in Mailbox Password (Message Client). Click Next and then complete the account settings. Example IMAP Account Settings (Outlook 2010) Installation Manual Document Version 2016-03...

  • Page 285: Automatic Configuration Of Mailboxes

    5.12 Automatic Configuration of Mailboxes 5.12 Automatic Configuration of Mailboxes Mailboxes can be automatically created and associated with an extension number if these items do not already exist. There are 2 modes for creating mailboxes. For each specified extension number, a mailbox is automatically created if one is not already associated with the extension.

  • Page 286: Automatic Configuration Of Mailboxes

    5.12 Automatic Configuration of Mailboxes Results of creating mailboxes The results of creating mailboxes are recorded in a text file. Follow the procedure below to view the file. When automatic configuration completes, click OK on the "Mailbox create result" dialog box. Mailbox_result.txt is saved to the local PC.

  • Page 287

    Section 6 Information about Stacking PBXs This section provides information about stacking PBXs as legacy gateways. Document Version 2016-03 Installation Manual...

  • Page 288: Information About Stacking Pbxs

    Stacking KX-NCP series PBXs, KX-TDE series PBXs or KX-TDA series PBXs, with the KX-NS1000 allows you to design your PBX communication environment taking advantage of existing facilities. When PBXs are stacked, the KX-NS1000 will control communication, as well as all IP terminals on the site. Note The RS-232C ports of legacy gateways connected to a KX-NS1000 are not available.

  • Page 289

    There are 4 ways of stacking PBXs with the KX-NS1000. Case 1 Stacking PBXs to a Stand-alone KX-NS1000 (not running). To stack PBXs to a KX-NS1000 which is not running currently, refer to "Procedure for Case 1 and Case 2". Case 2 Stacking PBXs to a Stand-alone KX-NS1000 (running).

  • Page 290: Methods Of Stacking Pbxs

    Note To program the One-look network, refer to "5.5 Programming a One-look Network". Procedure for Case 4 To stack PBXs with a KX-NS1000 which is running already as stand-alone, and then start One-look network, follow the procedure below. Notice •...

  • Page 291

    For more information about the Add Site Wizard, refer to "5.5 Programming a One-look Network". When the KX-NS1000 is going to be a Slave unit. Add the site containing the KX-NS1000 as a Slave unit to the One-look network using the Add Site Wizard, and then start One-look networking.

  • Page 292

    6.2 Methods of Stacking PBXs Installation Manual Document Version 2016-03...

  • Page 293: Troubleshooting

    Section 7 Troubleshooting This section provides information on the PBX and telephone troubleshooting. Document Version 2016-03 Installation Manual...

  • Page 294: Troubleshooting

    7.1.1 Installation 7.1 Troubleshooting 7.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION You cannot make/receive • • DSP card malfunction Replace the corresponding card. calls via an IP network. • • Mother board Replace the mother board (be sure to turn malfunction off the PBX when replacing).

  • Page 295

    The PBX does not operate • Restart the PBX (refer to properly. "7.1.5 Restarting the KX-NS1000"). • Turn off the power switch, and then turn it back on. • Turn off the power switch, and then unplug the PBX.

  • Page 296

    7.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION The LED (Link 1, Link 2) of The stacking cable is not • Check the stacking cable connections. the STACK-M card is not connected properly. green, or the CARD • There was a failure in the Replace the stacking card.

  • Page 297

    7.1.2 Connection 7.1.2 Connection Connection between the PBX and an SLT: CAUSE SOLUTION Can you dial The T/R is connected to the D1/D2. Use the correct cord (the an extension? inner 2 wires are for T/R). If a telephone equipped with an A-A1 relay is connected to the PBX, set the A-A1 relay switch of the...

  • Page 298: Connection

    7.1.3 Operation 7.1.3 Operation Note For devices connected to a PBX other than the KX-NS1000, refer to the Troubleshooting for that PBX. PROBLEM PROBABLE CAUSE SOLUTION • • • Cannot set the IP An unusable value is Set an IP address within the valid range.

  • Page 299: Operation

    7.1.3 Operation PROBLEM PROBABLE CAUSE SOLUTION • • The IP address of the Connect a PC to the MNT port of the PBX PBX for networking has directly and start the Web Maintenance been forgotten. Console using the default IP address of the MNT port, and then confirm the IP address assigned for the LAN port.

  • Page 300: Error Messages

    7.1.4 Error Messages 7.1.4 Error Messages When a major system error occurs, an error message is displayed on the IP-PT. For IP-PTs with a single line display (e.g., KX-NT265), only an error code (i.e., ERR XXXX-XXXX) will be displayed. Error Message & IP-PT Activity Probable Cause Solution ERR 1001-0000...

  • Page 301: Error Messages

    7.1.4 Error Messages Error Message & IP-PT Activity Probable Cause Solution ERR 2004-0000 • • IP-PT not registered Check the registration UNREGISTERED TO SERVER status of the IP-PT. Resets and displays error for 5 seconds while starting up. ERR 2005-0000 •...

  • Page 302

    7.1.5 Restarting the KX-NS1000 7.1.5 Restarting the KX-NS1000 If the PBX does not operate properly, restart the PBX using Web Maintenance Console. Before restarting the PBX, try the system feature again to confirm whether there definitely is a problem or not.

  • Page 303: Restarting The Kx-ns1000

    7.1.5 Restarting the KX-NS1000 Example: Extensions Estimated Time for Starting Up 1 PBX 128 KX-UT series SIP phones more than 5 minutes (Stand-alone) 16 PBXs 256 KX-UT series SIP phones more than 15 minutes (One-look network) • PBX functions cannot be used until restarting is complete. The use of a UPS is recommended; even a momentary power failure can result in a long delay as the PBX restarts, requiring the time as shown above.

  • Page 304: Troubleshooting By Error Log

    7.1.6 Troubleshooting by Error Log 7.1.6 Troubleshooting by Error Log When a major system error occurs in the PBX, the STATUS indicator on the front of the cabinet turns red, and the system logs the error information. Error Log Display Format Below is the display format of the error log.

  • Page 305: Troubleshooting By Error Log

    7.1.6 Troubleshooting by Error Log Item Description Sub Code SMDR: The 8-digit sub code of the relevant hardware (BBWXYYZZ). Web Maintenance Console: The 6-digit sub code of the relevant hardware (WXYYZZ). (The site number of the PBX can be confirmed in the Site column of the Error Log.) For details about the contents of error sub codes, refer to "7.3.1 Utility—Log—Error Log"...

  • Page 306

    7.1.6 Troubleshooting by Error Log Installation Manual Document Version 2016-03...

  • Page 307: Networking Information

    Section 8 Networking Information This section provides information about topics such as using the PBX in a VoIP network, and the TCP ports used by the PBX. Document Version 2016-03 Installation Manual...

  • Page 308: Information About Using An Ip Network

    Note Panasonic IP Cell Station (IP-CS) units are also supported by this PBX for communication on a VoIP network. For details, refer to the Installation Guide for the IP-CS. (i) Connection Outline of VoIP Network with Remote Office LAN...

  • Page 309: Using A Voip Network With The Pbx

    8.1.1 Using a VoIP Network with the PBX (ii) Connection Outline of VoIP Network with PBX in Other Network Router Headquarters PBX with V-IPGW16 card Switching Hub Private IP Network Router PBX with V-IPGW16 card Switching Hub Branch Network Parameters You will need to have the following IP addressing and QoS information to establish VoIP communication on your network.

  • Page 310

    8.1.1 Using a VoIP Network with the PBX Parameter Description Identifies the location of the PBX in the network during VoIP PBX IP Address communications. Identifies the ID of the logical segment within the corporate LAN, VLAN ID through which voice packets from IP telephones travel. For details, refer to "8.1.3 VLAN (Virtual LAN)".

  • Page 311: Dhcp (dynamic Host Configuration Protocol) Server

    PBX to identify their locations on the network. While these addresses can be assigned manually, it is also possible to use a DHCP server to automatically assign IP address information. The KX-NS1000 has a DHCP Server feature. Therefore, the PBX can act as a DHCP server or DHCP client depending on its settings. When the PBX’s DHCP Server feature is enabled, it allows you to centrally manage and automate the assignment...

  • Page 312: Vlan (virtual Lan)

    8.1.3 VLAN (Virtual LAN) 8.1.3 VLAN (Virtual LAN) VLANs are logical segments within a corporate LAN. By assigning VLAN settings to IP telephones, it is possible to separate the packets transmitted by an IP telephone according to the type of data and specify which VLAN each data type will be sent over.

  • Page 313: Jitter Buffer

    8.1.5 Voice Activity Detection (VAD) Note • This VLAN feature complies with IEEE (Institute of Electrical and Electronics Engineers) 802.1Q. • The PBX receives VLAN settings only from the connected switching hub. Therefore, VLAN settings for the PBX must be assigned at the switching hub. •...

  • Page 314: Network Configuration

    8.1.6 Network Configuration 8.1.6 Network Configuration You must evaluate the structure of the existing network to see if a VoIP network can be implemented. Below are the points that should be evaluated. Is the IP network a managed network? A VoIP network should be implemented on a managed IP network such as Frame Relay, Leased Line, or IP-VPN (Virtual Private Network).

  • Page 315: Network Configuration

    8.1.6 Network Configuration How is the PBX connected to remote extensions? When the PBX is connected to a remote extensions via public IP network without using IP-VPN, address translation techniques (e.g., NAT/NAPT) are used. These methods prevent VoIP communications from being carried out effectively.

  • Page 316

    8.1.6 Network Configuration Connection via Public IP Network Local IP Address Domain Built-in Media Relay Gateway Router Global IP Address Domain Public IP Network Router Local IP Address Domain Installation Manual Document Version 2016-03...

  • Page 317: Network Devices

    8.1.6 Network Configuration Are the network devices located appropriately for effective VoIP communications? Transmission delays can cause pauses and loss in VoIP communications. The more network devices (e.g., routers and switching hubs) there are between the PBX and IP telephones or the IP network interface, the longer the transmission delays.

  • Page 318

    8.1.7 Network Devices 8.1.7 Network Devices You must evaluate the network devices that are used in the existing network to see if a VoIP network can be implemented. Below are the points that should be evaluated. Can the firewall pass packets appropriately? If the VoIP network contains a firewall, the firewall must be configured appropriately to allow VoIP packets to pass through the network without being blocked by filtering.

  • Page 319: Qos (quality Of Service)

    8.1.8 QoS (Quality of Service) 8.1.8 QoS (Quality of Service) Some routers permit the configuration of priority control features. This allows the router to give higher priority to voice packets and lower the rate of loss and delays during transmissions, hence improving speech quality. It is strongly recommended that you use this feature, especially in networks where traffic is heavy.

  • Page 320: Network Time Protocol (ntp)

    NTP server directly. For a SIP phone to receive and update its time setting via the KX-NS1000, the NTP server feature must be enabled. To enable this feature refer to "28.2.4 Network Service—[2-5] Server Feature—NTP" in the PC Programming Manual.

  • Page 321: H.323 Co Lines

    8.2.1 Avoid Multiple IP Networks 8.2 H.323 CO Lines This section explains information that is necessary for setting up an H.323 QSIG network over an IP network. 8.2.1 Avoid Multiple IP Networks A huge degradation in speech quality will be produced when calls are made through multiple IP networks as shown below;...

  • Page 322: Gatekeeper

    8.2.3 Bandwidth Assessment 8.2.2 Gatekeeper The following are the general functions of a gatekeeper: • Dialed number-to-IP address translation • Authentication • Bandwidth control The gatekeeper provides these network management functions to registered clients. To register with the gatekeeper, you need to configure the V-IPGW16 card to use the gatekeeper and program the GK Settings table through system programming.

  • Page 323: Bandwidth Assessment

    8.2.3 Bandwidth Assessment Required Bandwidth for Each IP Extension Card To allow all IP telephones to make calls simultaneously, it is necessary to keep available the bandwidth required by an IP extension card with the maximum number of IP telephones connected. Provided below is the formula to calculate the amount of bandwidth required for each IP extension card.

  • Page 324

    8.2.3 Bandwidth Assessment Therefore, inform your network administrator and make sure that the network can support a bandwidth of 611.2 kbps even when the network is under conditions of maximum traffic. Note It is recommended that all cards on a VoIP network have the same packet sending interval. Additional Information As described above, it is possible to control the required bandwidth by selecting a certain combination of codec and packet sending interval.

  • Page 325: Virtual Voip Gateway Card Specifications

    8.2.4 Virtual VoIP Gateway Card Specifications 8.2.4 Virtual VoIP Gateway Card Specifications For details about the RFCs and protocols for the V-IPGW16 card, refer to the following specifications. ITU-T H.323 H.225.0 H.245 Codecs G.711 (a-law and µ-law) G.729A Voice Operations Echo Cancellation (48 ms) Jitter Buffer (200 ms) VAD (Voice Activity Detection)

  • Page 326: Sip Co Lines

    8.3.1 IP Telephony Service 8.3 SIP CO Lines This section provides information on using SIP CO lines with the PBX. 8.3.1 IP Telephony Service The Virtual 16-Channel SIP CO Line Card (V-SIPGW16) is a virtual CO line card which is designed to be easily integrated into an Internet Telephony Service provided by an ITSP (Internet Telephony Service Provider).

  • Page 327: Ip Telephony Service

    8.3.1 IP Telephony Service • You need to subscribe with an ITSP for telephone connection. The ISP and ITSP may be part of the same company. Note • VoIP communication using the V-SIPGW16 card may deteriorate depending on the ITSP being used. •...

  • Page 328

    8.3.1 IP Telephony Service Internet STUN STUN Fixed IP Address Fixed IP Address STUN STUN Server Server Server Server Server Server ISP/ITSP ISP/ITSP ISP/ITSP ISP/ITSP Router (NAT enabled) Switching IP-PT PBX with V-SIPGW16 Card Note • If an ISP/ITSP uses a device such as SBC (Session Border Controller), you may not have to enable the NAT Traversal feature.

  • Page 329: Sip Requirements

    8.3.4 Bandwidth Requirements 8.3.2 SIP Requirements Port Requirements Required Ports for Each Channel When configuring a router with NAT enabled, you need to secure a certain number of ports for each SIP and RTP/RTCP channel. For RTP/RTCP, the number of required ports is double the number of activated SIP CO lines (Ch).

  • Page 330: Bandwidth Requirements

    8.3.4 Bandwidth Requirements Note that the amount in the table is only a guide. Subscribe to a network that has enough bandwidth. If the amount of bandwidth required for VoIP communications is larger than what the network can accommodate, speech quality will be compromised. Required Bandwidth for Each Channel The required bandwidth depends on what combination of codecs and packet sending interval is used.

  • Page 331: Virtual Sip Co Line Card Specifications

    8.3.5 Virtual SIP CO Line Card Specifications 8.3.5 Virtual SIP CO Line Card Specifications For details about the RFCs and protocols for the V-SIPGW16 card, refer to the following specifications. Items Specification SIP RFCs RFC3261 (UDP only) RFC3262 (PRACK) RFC3264 (Offer/Answer) RFC3311 (UPDATE) RFC3581 (Symmetric Response Routing/rport) RFC4028 (Session Timer)

  • Page 332: Types Of Pbx Networks

    ü KX-NS700 ― ü For details about using non-KX-NS1000 PBXs as Slave units, refer to "8.4.3 Information about Slave Units". • A maximum of 12 legacy gateways (KX-NS1020/KX-TDA series/KX-TDE series/KX-NCP series) or 24 expansion units (KX-NS720). The maximum number in combination with legacy gateways and expansion units see the table below.

  • Page 333: One-look Network

    8.4.1 One-look Network Note The MASTER indicator LED indicates whether the unit is configured as a Master unit or Slave unit. For details, refer to "LED Indications". Conditions • The sites that will be included in a One-look network must be connected over a private IP network before setting up the One-look network.

  • Page 334

    The number of simultaneous calls is proportional to number of extensions registered to the PBX, as shown in the chart below. The proportion is approximately 0.25 when the number of registered extensions is 100. For more information about the number of simultaneous calls, ask your local Panasonic dealer. Number of Registered Extensions...

  • Page 335

    8.4.1 One-look Network In this example, there are 3 PBXs in a One-look network. Master Unit Codec: G.711 Packet Interval: 20 ms IP Network A IP Network B Slave Unit B Slave Unit A - Number of Extensions: 50 - Number of Extensions: 100 - Extension Type: SIP Phone - Extension Type: IP-PT - Number of Simultaneous Calls: 12...

  • Page 336

    8.4.2 One-look Networking Survivability • You can add Slave units to the One-look network using Web Maintenance Console. For more details, refer to "5.5 Programming a One-look Network". Note • For more details about One-look networks, refer to "14.1.4 One-look Network" in the Feature Manual. •...

  • Page 337: One-look Networking Survivability

    8.4.2 One-look Networking Survivability Notice Only one Backup master site can exist in a One-look network. ITSP ITSP Slave Unit Slave Unit (Backup (Backup Master Unit Master Unit Master Unit) Master Unit) Fault Slave Unit Slave Unit Slave Unit Slave Unit One-look Network One-look Network Notice...

  • Page 338

    8.4.2 One-look Networking Survivability Removing or changing the Backup master setting You can remove, and change the Backup master site setting using Web Maintenance Console. Procedure On the Home screen, click Select Unassigned in Backup Master to remove the Backup master setting. If you want to assign a different site as the Backup master, select the desired site in Backup Master.

  • Page 339

    Note When adding KX-NS700 PBXs as Slave units, the PBX MODE LED of each unit shows the One-look network registration status instead of the MASTER LED of the KX-NS1000. For details, refer to the Installation Manual of the corresponding PBX.

  • Page 340

    IP-CSs (KX-NS0154 only) • The following extensions and CO lines are not automatically rerouted. – Legacy extensions and legacy CO lines that are connected to the KX-NS1000 – Extensions and CO lines used with legacy gateways • There are conditions for specifying a Primary PBX and Secondary PBX for a KX-UT series SIP phone installed at a remote site when the One-look network consists of 3 or more sites.

  • Page 341: Configuration Procedure

    Fault IP-PT Notes for IP Terminals using Automatic Rerouting to Secondary PBX When IP terminals switch PBXs via the Automatic rerouting feature, the IP terminals require 2 port forwarding settings to the gateway router. KX-NS1000 Router Router KX-UT series IP-PT...

  • Page 342

    8.4.2 One-look Networking Survivability For information about programming UM Group Failover, refer to "11.7.2 PBX Configuration—[3-7-2] Group—UM Group—Unit Settings" in the PC Programming Manual. Installation Manual Document Version 2016-03...

  • Page 343

    When setting up the Slave unit, data will be re-initialized. KX-NS series PBXs other than the KX-NS1000 do not support the slave data converter. Therefore, back up all necessary data before setting up the Slave unit, and restore the data afterwards.

  • Page 344: Information About Slave Units

    8.4.3 Information about Slave Units • When the KX-NS700 PBXs are connected to the One-look network as a Slave unit, some Web Maintenance Console screens or settings will be inactive. This means that the currently displayed programming items are able to set. The cases are below: –...

  • Page 345

    • KX-NSN002: Activation Key for QSIG Network (QSIG Network) Networking Notes When a KX-NS1000 is included in the H.323 QSIG network, the PBX must be specified as a Master unit. Note • For more details about H.323 QSIG networks, refer to "15.1.12 PRIVATE NETWORK FEATURES" in the Feature Manual.

  • Page 346: H.323 Qsig Network

    8.4.5 Working with Multiple PBX Networks 8.4.5 Working with Multiple PBX Networks It is possible to connect a One-look network to other PBXs via H.323 QSIG network. In an H.323 QSIG network, the One-look network appears as one PBX. Image of multiple PBX networks: H.323 QSIG Network Node 1:...

  • Page 347: Port Security

    8.5 Port Security 8.5 Port Security If the VoIP network contains a firewall, the firewall must be configured appropriately to allow VoIP packets to pass through certain ports of the ports listed below without being blocked by filtering. The ports for which you need to configure the firewall may vary depending on the network conditions.

  • Page 348: Port Security

    8.5 Port Security Changeable/ Port Number Protocol Application Client/Server Fixed 10000– H.323 Dynamic Port Changeable 10895 (H.225 Send, H.245 Send/ Receive, Connection-less [TCP] Send Port) 20000 UM-VMA Server Fixed 30021 TCP/UDP FTP/FTPS Server Changeable 32727 MGCP for IP-CS Changeable 33090 ACS-MDW Server Fixed...

  • Page 349

    8.5 Port Security Port Numbers for MNT Port Changeable/ Port Number Protocol Application Client/Server Fixed TCP/UDP FTP/FTPS Server Changeable TCP/UDP SMTP Server Changeable Server Changeable DHCP Server Changeable HTTP Server Changeable Server Fixed IMAP Server Changeable SNMP Server Changeable HTTPS Server Changeable 2103...

  • Page 350

    8.5 Port Security Changeable/ Port Number Protocol Application Client/Server Fixed 50000– SNMP TRAP Client Fixed 65535 TCP/UDP Client (Ephemeral) TCP/UDP FTP/FTPS-Data Client Client Client SYSLOG Client TCP/UDP SMTP Client TCP/UDP POP3 Client TCP/UDP ACS-MDW Server Used by UPS daemon. Port Numbers for Optional DSP Cards Changeable/ Port Number Protocol...

  • Page 351

    One-look network. Also, secure connections can be established with smart phones. The built-in router functions as an IPv4 access router and supports Gigabit Ethernet. Smart Phone ITSP Network Server KX-NS1000 KX-NS1000 Built-in Built-in Router Router Switching...

  • Page 352: Built-in Router

    8.6.1 Built-in Router Overview Feature Description & Reference DNS Client The DNS client feature of the built-in router. ® 8.6.5 DNS Client Protocol Bridge Acts as a bridge between the WAN and LAN for packets of a specified protocol. ® 8.6.6 Protocol Bridge—IPv6 Bridge ®...

  • Page 353

    8.6.2 WAN Connection Feature Description & Reference Pass IPsec Pass-through Allows IPsec protocol packets to/from a Through specified device on the LAN to pass across the WAN–LAN boundary. ® 8.6.19 IPsec Pass-through PPTP Pass-through Allows PPTP protocol packets to/from a specified device on the LAN to pass across the WAN–LAN boundary.

  • Page 354: Wan Connection

    8.6.3 DHCP Relay Agent You can confirm the current connection status of the WAN interface in Web Maintenance Console. Also, malfunctions in the WAN connection session (router malfunctions) are indicated by the status LED on the PBX itself. Malfunction Status LED WAN connection session malfunction (router malfunction) Red Flashing (60/minute) For details, refer to "4.3.1 Mother Board".

  • Page 355: Dhcp Relay Agent

    FTP or e-mail for updating the DNS record, this PBX only supports HTTP. • The KX-NS1000 supports only type A records. • For details about what values to use for the DNS server settings, consult the network administrator.

  • Page 356: Dynamic Dns

    Built- in Router IP-PT Switching KX-NS1000 Conditions • A primary and secondary DNS server can be specified in the WAN-side network settings. The PBX will query the primary DNS server first. If that query fails, the PBX queries the secondary server.

  • Page 357: Protocol Bridge—ipv6 Bridge

    8.6.7 Protocol Bridge—PPPoE Bridge 27.2.1 Router Configuration—Setup—[1-2-1] WAN—Connection Settings—Static IP → Preferred DNS IP Address → Alternative DNS IP Address 27.2.1 Router Configuration—Setup—[1-2-1] WAN—Connection Settings—DHCP → Preferred DNS IP Address → Alternative DNS IP Address 27.2.1 Router Configuration—Setup—[1-2-1] WAN—Connection Settings—PPPoE →...

  • Page 358: Mac Address Clone

    8.6.8 MAC Address Clone PPPoE frames from the WAN side addressed to the PBX are processed by the PBX. (Normally, PPPoE frames from the LAN side are not addressed to the PBX. PPPoE frames addressed to a device other than the PBX are bridged (both WAN ® LAN and LAN ® WAN)). –...

  • Page 359: Routing

    To avoid this, the following priorities are applied to the filters. In the table, priority 1 has the highest priority, and priority 13 has the lowest priority. Destination Priority Security rule KX-NS1000 WAN to WAN to LAN LAN to WAN to WAN...

  • Page 360: Firewall

    8.6.11 Firewall—Packet Filtering Destination Priority Security rule KX-NS1000 WAN to WAN to LAN LAN to WAN to WAN KX-NS1000 VoIP Port Dynamic Settings – – ü ü IPv4 Packet Filtering (Filter) ü ü ü ü NET BIOS Packet Filtering –...

  • Page 361: Firewall—stateful Packet Inspection

    8.6.13 Firewall—DoS Protection Setting Description Protocol number Specify a protocol number directly (0–255) Specify a protocol type (ICMP, TCP, UDP, TCP&UDP) Originating IP address By specifying a subnet, you can apply the filter to a range of addresses. Destination IP address By specifying a subnet, you can apply the filter to a range of addresses.

  • Page 362: Firewall—other Security Settings

    8.6.14 Firewall—Other Security Settings PC Programming Manual References 27.7 Router Configuration—Firewall—[2-1] One Touch Security 8.6.14 Firewall—Other Security Settings Description The following additional filtering settings are available. Other Security Settings Description Private IP Address Filtering Block private IP addresses ICMP Echo Request Packet Filtering Block ICMP echo requests ICMP Redirect Settings Settings for sending and receiving ICMP...

  • Page 363: Dynamic Napt (ip Masquerade)

    8.6.16 Static NAPT (Port Forwarding) 8.6.15 Dynamic NAPT (IP masquerade) Description This feature dynamically changes the address and port of packets accessing the WAN from the LAN. This makes it possible for multiple devices to connect to the outside. You can enable and disable this feature for each built-in router. Note The PBX must remember the mapping of IP addresses and ports for packets leaving the LAN.

  • Page 364: Dmz Host

    PBX LAN interface. • When the KX-NS1000 is the RTP terminal Specify the port range for RTP to a port range that is not applicable to the dynamic NAPT feature. By doing so, the port numbers of RTP packets sent from the LAN are not changed by dynamic NAPT, and RTP packets can use the port number negotiated by SIP.

  • Page 365: Ipsec Pass-through

    The IPsec pass-through feature cannot be used together with the PBX’s IPsec feature or the VPSS feature. This is because when IPsec packets pass through to the LAN, they cannot be distinguished from VPN (IPsec) packets for the KX-NS1000. •...

  • Page 366: Pptp Pass-through

    8.6.21 L2TP Pass-through 8.6.20 PPTP Pass-through Description For VPN packets that use PPTP and are sent and received from a specified device on the LAN, you can configure settings so that (1) the port number is not changed when these packets are sent and received and (2) these packets are allowed to cross the LAN–WAN boundary uninhibited.

  • Page 367

    8.6.22 Quality of Service (QoS) L2TP is a tunneling protocol for layer 2 (data link layer) of the OSI model. The send/receive port number for packets additionally indicates which tunneling protocol the packets are using. If the port number is changed by the dynamic NAPT (IP masquerade) feature, the information that indicates the tunneling protocol will be lost, and end-to-end communication will be impossible.

  • Page 368

    The receiving security gateway decrypts the data and sends it to the destination host. Built-in Built-in Router Router Switching Switching KX-NS1000 KX-NS1000 IP-PT IP-PT VPN Tunnel Mode VPN Transport Mode VPN Transport Mode VPN connection procedure overview...

  • Page 369: Vpn—ipsec

    After an SA is established, encapsulate packets and transmit them securely. Example: Establishing a VPN in transport mode Built-in Built-in Router Router Switching Switching KX-NS1000 KX-NS1000 IP-PT IP-PT SA (Security Association) Encapsulation Encapsulation Features The following settings are available to modify establishing a VPN connection over IPsec.

  • Page 370

    Encapsulating Security Payload (ESP) • The maximum number of VPNs that can be established between sites on a One-look network and between KX-NS1000 PBXs and Android/iOS devices is shown in the following table: Connecting Device Maximum Number of VPN Connections...

  • Page 371

    The VPSS (VPN Simple Setting) feature allows you to automatically create a complex, full-mesh VPN. When constructing a multi-site system with KX-NS1000 PBXs, you can create a VPN with IPsec to ensure secure communication between sites, but with VPSS, a complex, full-mesh VPN can be created automatically, as shown in the following figure.

  • Page 372: Vpn—vpss Setting

    To connect PBXs over a VPN, the Master unit and backup Master unit must both have static IP addresses. • Users cannot use the VPSS function when more than one KX-NS1000 is on the same local network. In this type of configuration, the user must perform custom settings in whole or in part for a VPN connection.

  • Page 373: Router Command

    8.6.26 WAN Port Mirroring • When using VPSS, opposing subnets of KX-NS1000 PBXs are automatically configured. However, subnets created by subsequent external routers are not taken into account. • In routing settings for crossing subnets, a maximum of 4 network addresses for adjacent segments, satellite offices, etc., can be configured for each site.

  • Page 374: Wan Port Mirroring

    8.6.26 WAN Port Mirroring Installation Manual Document Version 2016-03...

  • Page 375: Document Version 2016-03 Installation Manual

    Section 9 Appendix This section provides information about System Prompt Languages, and the revision history. Document Version 2016-03 Installation Manual...

  • Page 376: System Prompt Languages

    9.1 System Prompt Languages 9.1 System Prompt Languages Note • No. 1 is set by default. For details, see "24.4 UM Configuration—[5-4] System Parameters—Parameters—Prompt Setting—Prompt Setting" in the PC Programming Manual. System prompt languages stored in the Storage Memory Card (installed by default) and optional Storage Memory Cards No.

  • Page 377: Quality Of Service (qos)

    9.2.1 PCMPR Software File Version 003.0xxxx 9.2 Revision History 9.2.1 PCMPR Software File Version 003.0xxxx New Contents • 5.8.3 Setting LLDP Parameters • 5.9.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway • 8.6.1 Built-in Router Overview •...

  • Page 378: Pcmpr Software File Version 003.0xxxx

    5.2 PC Connection • 5.3 Starting Web Maintenance Console • 5.3 Starting Web Maintenance Console – Converting KX-TDE or KX-NCP System Data for Use with the KX-NS1000 – KX-TVA System Prompt and Mailbox Data Import • 5.4.1 Easy Setup Wizard •...

  • Page 379: Pcmpr Software File Version 003.2xxxx

    9.2.2 PCMPR Software File Version 003.2xxxx 9.2.2 PCMPR Software File Version 003.2xxxx Changed Contents • System Components • Introduction • 2.3.3 System Capacity • 3.1.1 Type and Maximum Number of Activation Keys • 5.2 PC Connection • 5.3 Starting Web Maintenance Console •...

  • Page 380: Pcmpr Software File Version 004.0xxxx

    9.2.3 PCMPR Software File Version 004.0xxxx 9.2.3 PCMPR Software File Version 004.0xxxx New Contents • 3.1.1 Type and Maximum Number of Activation Keys – IP-CS Channel Expansion • 5.3 Starting Web Maintenance Console – VPS System Data Import • 5.8.1 Assigning IP Addressing Information –...

  • Page 381: Pcmpr Software File Version 004.1xxxx

    9.2.4 PCMPR Software File Version 004.1xxxx 9.2.4 PCMPR Software File Version 004.1xxxx New Contents • 8.4.3 Information about Slave Units Changed Contents • System Components • 2.1.1 System Configurations • 2.1.2 System Connection Diagram • 2.2.1 Optional Equipment • 2.3.3 System Capacity •...

  • Page 382: Pcmpr Software File Version 004.2xxxx

    5.8.1 Assigning IP Addressing Information • 5.9.1 Registering IP Telephones • 5.9.2 De-registering IP Telephones • 5.11 Programming E-mail Integration for UM Voice/Fax Messages • 7.1.5 Restarting the KX-NS1000 • 8.5 Port Security • 8.6.24 VPN—VPSS Setting Installation Manual Document Version 2016-03...

  • Page 383: Pcmpr Software File Version 004.3xxxx

    9.2.6 PCMPR Software File Version 004.3xxxx 9.2.6 PCMPR Software File Version 004.3xxxx Changed Contents • System Components • 3.1.1 Type and Maximum Number of Activation Keys • 5.4.1 Easy Setup Wizard • 5.11 Programming E-mail Integration for UM Voice/Fax Messages •...

  • Page 384: Pcmpr Software File Version 004.4xxxx

    9.2.7 PCMPR Software File Version 004.4xxxx 9.2.7 PCMPR Software File Version 004.4xxxx Changed Contents • System Components • 2.3.3 System Capacity • 3.1.1 Type and Maximum Number of Activation Keys Installation Manual Document Version 2016-03...

  • Page 385

    Notes Document Version 2016-03 Installation Manual...

  • Page 386

    Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2013...

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