Canon imagerunner advance C5550i User Manual
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imageRUNNER ADVANCE
C5560i / C5550i / C5540i / C5535i
User's Guide
USRMA-0946-01 2016-05 en
Copyright CANON INC. 2016

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Summary of Contents for Canon imagerunner advance C5550i

  • Page 1 ADVANCE C5560i / C5550i / C5540i / C5535i User's Guide USRMA-0946-01 2016-05 en Copyright CANON INC. 2016...
  • Page 2: Table Of Contents

    Contents Setting Up ................................2 ..........................3 Preparations Required Before Use ..........................5 Preventing Unauthorized Access ..........................7 Setting up Using the Setup Guide ..........................15 Logging in as an Administrator ............................. 17 Setting the Date/Time ........................19 Setting up the Network Environment ........................
  • Page 3 .............................. 85 Multi-Purpose Tray ..............................86 Paper Drawer ..............................87 Control Panel ............................90 Turning ON the Machine ............................. 91 Turning OFF the Machine ..........................93 Using the Touch Panel Display ......................94 Basic Screens on the Touch Panel Display ......................
  • Page 4 Copying ................................206 ........................... 208 Copy Basic Features Screen ............................210 Basic Copy Operations .............................. 220 Canceling Copies ........................222 Enhancing and Adjusting Copy Quality ......................223 Selecting the Type of Original for Copying ...................... 224 Adjusting Sharpness for Copying (Sharpness) ....................
  • Page 5 ..................304 Disabling Copying of Documents (Document Scan Lock) ......................305 Restricting Copying Using a TL Code ......................307 Restricting Copying Using a QR Code ..........................309 Reducing Copying Operations ................... 310 Recalling Previously Used Copy Settings (Previous Settings) .................... 311 Changing the Settings Quickly (Express Copy Screen) Faxing ..................................
  • Page 6 ....................393 Using the Files in the Mail Box on Job Hold ........................394 Printing Job Hold Documents ............... 396 Printing Documents Retained in the Machine (Forced Hold Printing) ..................399 Printing With Settings Disabling Unauthorized Copying ............................401 Various Printing Methods .......................
  • Page 7 ....................484 Creating the Personal Space in the Advanced Box ........................485 Printing Files in the Advanced Box ..........................487 Working with Other Devices ........................488 Saving Documents in Other Devices ....................489 Working with Files and Folders in Other Devices ..........................
  • Page 8 ....................583 Changing the System Manager ID and PIN ................585 Configuring the Department ID Management Settings ..........587 Using Department IDs to Manage Printing or Remote Scanning via Computer ........................588 Configuring Personal Folders ......................591 Using ACCESS MANAGEMENT SYSTEM ........................
  • Page 9 Starting Setting Synchronization ........... 712 Specifying Detailed Synchronization Settings (Server Machine or Server/Client Machine) ............714 Distributing the Device Information to Other Canon Multifunction Printers ....................716 Registering the Device Information Destinations ..............718 Performing User Authentication when Distributing Device Information ........................
  • Page 10 ............................818 <Security Settings> ........................... 822 Settings/Registration Table Maintenance ..............................825 ..............................827 Regular Cleaning ............................828 Cleaning the Exterior ..........................829 Cleaning the Platen Glass ............................831 Cleaning the Feeder ............................835 Cleaning the Interior ..........................836 Cleaning the Dust-Proof Glass ..........................
  • Page 11 Other Problems ..............922 A Message or a Number Starting with "#" (an Error Code) Is Displayed ............923 A Message Saying to Contact a Local Authorized Canon Dealer Is Displayed ........................925 Countermeasures for Each Message ........................ 955 Countermeasures for Each Error Code ..............................
  • Page 12 ............................. 1053 Network Environment .............................. 1054 Printer Settings ..........................1055 Advanced Box Functions .............................. 1056 Available Paper ........................... 1062 Management Functions ..................1069 Restrictions When Connecting to ColorPASS/imagePASS .................................. 1071 MEAP ..........................1073 Installing MEAP Applications ........................... 1076 Managing MEAP Applications .......................
  • Page 13 Setting Up Setting Up Setting Up ................................2 ........................3 Preparations Required Before Use .......................... 5 Preventing Unauthorized Access ......................... 7 Setting up Using the Setup Guide .......................... 15 Logging in as an Administrator ............................17 Setting the Date/Time ........................ 19 Setting up the Network Environment .......................
  • Page 14: Setting Up

    Setting Up Setting Up 13WK-000 Setting up the usage environment is required before using each function of the machine. First, confirm the processes to complete "setting up" prior to actual setup. Preparations Required Before Use(P. 3) ◼ Administrators and General Users To manage the machine, it is recommended to construct a system in which someone is appointed as an administrator and general users operate the machine under the management of an administrator.
  • Page 15: Preparations Required Before Use

    Setting Up Preparations Required Before Use 13WK-001 Set up the machine in order from steps 1 through 5. For details, click a link to display the corresponding pages. To use the machine safely, at the same time, confirm Preventing Unauthorized Access(P. 5) . Step 1 Setting up Using the Setup Guide(P.
  • Page 16 Saving setup time by importing data from other machines ● If you have any other Canon multifunction printer and save (export) its registered setup data to a computer beforehand, setup contents such as address book and paper type setting can be immediately used by importing them to the machine.
  • Page 17: Preventing Unauthorized Access

    Setting Up Preventing Unauthorized Access 13WK-002 This section describes preventive measures against unauthorized access from external networks. For administrators and users that are using the machine in a network environment, make sure to read this section before use. Connecting to networks enables you to use various functions such as printing, remote operation from a computer, sending scanned documents through the Internet, etc.
  • Page 18 Setting Up Limiting Communication via a Firewall A firewall is a system that prevents unauthorized access from external networks in order to prevent attacks or invasion into the local area network. Access from outside your local network that has potential to be a risk can be shut out beforehand by limiting communication from a specific external IP address in your network environment.
  • Page 19: Setting Up Using The Setup Guide

    Setting Up Setting up Using the Setup Guide 13WK-003 When the machine is turned ON for the first time ( Turning ON the Machine(P. 90) ), the initial setup of the machine begins automatically. You can adjust the basic setup necessary to use the machine. Configure the basic setup in accordance with each screen, or click a link to display the corresponding page and see details.
  • Page 20 Setting Up ● Press <Log In>, select "Administrator," and enter the password using the numeric keys on the control panel. The default password for "Administrator" is "7654321". Press <Log In> again, and press <OK>. ● If you enter the factory default password, the screen prompting you to change the password is displayed.
  • Page 21 Setting Up ● If you use <Picture Login>, and if you want a setting configuration that is suitable for printing, press <On>. ● For information on <Forced Secure Watermark>, see Configuring the Forced Hold Printing Settings(P. 625) . ● For information on <User Registration Method> and <Change Default Display for Picture Login Screen>, see <Change Default Display for Picture Login Screen>(P.
  • Page 22 Setting Up ● Press <On> for <Use IPv4> or <Use IPv6>, and press <Next>. You can also use both IPv4 and IPv6. ● If you press <Off> for <Use IPv4> and <Use IPv6>, and press <OK>, skip the network settings and proceed to Step 9. If you press <On>...
  • Page 23 Setting Up ● Press <On> to use the manual address or <Off> no not use the manual address, and press <Next>. ● To use the manual address, press <Manual Address>, <Prefix Length>, and <Default Router Address> to enter each value. After specifying the manual address, specify the following settings.
  • Page 24 Setting Up ● Press <Host Name> to enter the name of the machine (host name). Press <Domain Name> to enter the domain name that the machine belongs to, and press <Next>. ● If the settings of IPv4 and IPv6 are the same, press <On> for <Use Same Host Name/Domain Name as IPv4>.
  • Page 25 Setting Up ● Enter the fax number, and press <Next>. ● For information on the fax settings, see Fax Line Settings(P. 60) . ● Press <Set>, enter the user name, and press <Next>. ● Select the line type, and press <OK>. Step 10 Perform the automatic gradation adjustment.
  • Page 26 Setting Up ● When printing is complete, or if you do not print a list, press <OK>. Step 12 Complete the Setup Guide. When finishing the Setup Guide, restart the machine to apply the specified settings. ● Press <OK> to restart the machine. ●...
  • Page 27: Logging In As An Administrator

    Setting Up Logging in as an Administrator 13WK-004 Log in as an administrator, otherwise important items regarding the network and security cannot be set. To set up the user management after the setup is complete, you need to log in as an administrator. The default user name for the administrator is "Administrator"...
  • Page 28 Setting Up Log out by pressing <Log Out> at the bottom right of the screen or after you set the settings. ◼ When logged in as an administrator After pressing , the following screen is displayed. ● If you set to <Personal Settings> and change the items that can be personalized, settings are registered as the personal settings for the users who log into the machine.
  • Page 29: Setting The Date/Time

    Setting Up Setting the Date/Time 13WK-005 Adjust the machine's date/time. These settings should be made properly as the date/time is used in cases such as sending a fax automatically at a specified time. Press Press <Preferences> <Timer/Energy Settings> <Date/Time Settings>. Enter the date/time.
  • Page 30 Setting Up ● If you changed the setting of <Time Zone> or <Daylight Saving Time>, you need to restart the machine by turning the power OFF.
  • Page 31: Setting Up The Network Environment

    Setting Up Setting up the Network Environment 13WK-006 To connect the machine to a network, connect the machine to a router using a LAN cable or Wi-Fi and specify a unique IP address in the network. To specify an IP address, there are two methods: automatic setting and manual setting. Select one of the methods that is suitable for your communication environment and devices.
  • Page 32 Setting Up Select a wired LAN or wireless LAN for connection. Selecting Wired or Wireless LAN(P. 22) Connect the machine to a router. ● Is the LAN cable connector plugged into the proper place securely? Insert the connector until it clicks. ●...
  • Page 33: Canceling The Network Setting Lock

    Setting Up Canceling the Network Setting Lock 13WK-007 By default, a security lock is applied to the network settings in order to prevent unintended changes. Unlock the security lock to change them. <Preferences> <Network> <Confirm Network Connection Setting Changes> <On> <OK>...
  • Page 34: Selecting Wired Or Wireless Lan

    Setting Up Selecting Wired or Wireless LAN 13WK-008 Select wired or wireless LAN to connect the machine to a computer. <Preferences> <Network> <Select Wired/Wireless LAN> <Wired LAN> or <Wireless LAN> <OK> ● If you select <Wireless LAN> when <Low> is set for <Sleep Mode Energy Use>, select <Compensate for Network Comm.>...
  • Page 35: Connecting To A Wired Lan

    Setting Up Connecting to a Wired LAN 13WK-009 Connect the machine to a computer via a router using a LAN cable. ● A router and LAN cable are not included with the machine, so please prepare them separately. ● The machine supports 1000BASE-T/100BASE-TX/10BASE-T Ethernet. ●...
  • Page 36: Connecting To A Wireless Lan

    Setting Up Connecting to a Wireless LAN 13WK-00A Wirelessly connect the machine to a computer or mobile device via a wireless LAN router (access point). If the wireless router is equipped with Wi-Fi Protected Setup (WPS), configuring your network is automatic and easy. If the wireless router does not support with WPS, or if you want to specify authentication and encryption settings in detail, you need to manually set up the connection.
  • Page 37 Setting Up <Preferences> <Network> <Wireless LAN> <Wireless LAN Information> ◼ Connecting Directly You can establish a direct wireless connection between a mobile device and the machine without using a wireless LAN router.
  • Page 38: Setting Up The Connection Using Wps Push Button Mode

    Setting Up Setting Up the Connection Using WPS Push Button Mode 13WK-00C If your wireless router supports the WPS (Wi-Fi Protected Setup) Push Button mode, you can easily set up a connection with the WPS button on the router. <Preferences> <Network>...
  • Page 39: Setting Up The Connection Using Wps Pin Code Mode

    Setting Up Setting Up the Connection Using WPS PIN Code Mode 13WK-00E Some WPS (Wi-Fi Protected Setup) routers do not support the Push Button mode. In this case, register the PIN code generated on the machine to the networking device. Generating a PIN code on the machine Press Press <Preferences>...
  • Page 40: Setting Up Connection By Selecting A Wireless Router

    Setting Up Setting Up Connection by Selecting a Wireless Router 13WK-00F You can search the wireless routers available for connection and select one from the display of the machine. For the network key, enter a WEP key or PSK. Before selecting a wireless router, check and write down the required setup information, including the SSID and network key.
  • Page 41: Setting Up A Connection By Specifying Detailed Settings

    Setting Up Setting Up a Connection by Specifying Detailed Settings 13WK-00H If you want to specify the security settings in detail or cannot establish the wireless connection using the other procedures, manually enter all the required information for the wireless LAN connection. Before specifying detailed settings, check the required information, including the SSID, network key, and wireless security protocols.
  • Page 42 Setting Up Press <OK>. ➠ When the wireless LAN router is detected and the configuration is complete, the screen <Connected.> will be displayed.
  • Page 43: Checking The Ssid And Network Key

    Setting Up Checking the SSID and Network Key 13WK-00J When manually setting up a wireless connection, you need to specify the SSID and network key of your wireless router. The SSID and network key may be indicated on these networking devices. Check your devices before setting up the connection.
  • Page 44: Setting An Ip Address

    Setting Up Setting an IP Address 13WK-00K To connect the machine to a network, a unique IP address on the network is required. The machine supports two versions of IP addresses: "IPv4" and "IPv6." Set and use them according to your environment. You can use either IPv4 or IPv6.
  • Page 45: Setting An Ipv4 Address

    Setting Up Setting an IPv4 Address 13WK-00L There are two methods to set an IPv4 address: allocating automatically using DHCP and entering manually. Select either of the two according to your environment. Conduct a connection test as necessary. Setting an IPv4 Address(P. 33) Conducting a Connection Test for an IPv4 Address(P.
  • Page 46 Setting Up Enter the IP address, the subnet mask, and the gateway address. ● Press the button corresponding to each and enter values. Press <OK>. Press <Apply Set. Changes> <Yes>. Conducting a Connection Test for an IPv4 Address When the machine is connected properly, the Remote UI login screen can be displayed from the computer ( Starting the Remote UI(P.
  • Page 47: Setting An Ipv6 Address

    Setting Up Setting an IPv6 Address 13WK-00R The following are the types of IPv6 addresses. Register as necessary. Up to four stateless addresses can be registered. Conduct a connection test as necessary. Type Explanation Link local address Addresses that can be used only in the same link and that are automatically created without setting anything.
  • Page 48 Setting Up Setting a manual address Press <Manual Address Settings>. Press <On> in <Use Manual Address> and carry out the necessary settings. <Use Manual Address> Press <On>. <Manual Address> Press the <Manual Address> button and enter an address. The following addresses cannot be used. ●...
  • Page 49 Setting Up Press <Apply Set. Changes> <Yes>. Conducting a Connection Test for an IPv6 Address When the machine is connected properly, the Remote UI login screen can be displayed from a computer ( Starting the Remote UI(P. 648) ). If you don't have a computer to check it, confirm if a proper connection is completed with following the steps.
  • Page 50: Adapting To The Network Environment

    Setting Up Adapting to the Network Environment 13WK-00S The scale and form of a network varies depending on the purpose and use. The machine adopts various technologies for adapting to as many environments as possible. Consult your network administrator and carry out necessary settings according to your environment.
  • Page 51: Making Ethernet Settings

    Setting Up Making Ethernet Settings 13WK-00U Ethernet is a standard that stipulates communication methods within a LAN. Normally, the communication system (half-duplex/full-duplex) and Ethernet type (1000BASE-T/100BASE-TX/10BASE-T) can be set automatically. You can set them separately by switching the setting to manual operation. Register the settings as necessary. Press Press <Preferences>...
  • Page 52 Setting Up Press <OK>. Press <Apply Set. Changes> <Yes>. LINKS Setting the Wait Time When Connecting to a Network(P. 41)
  • Page 53: Setting The Wait Time When Connecting To A Network

    Setting Up Setting the Wait Time When Connecting to a Network 13WK-00W If you intend to implement network redundancy by connecting several switching hubs, a mechanism is necessary to avoid packet looping. In this case, it is effective to determine the roles of the switching ports, but communication may not be properly transmitted in cases just after changes such as adding a new device to the network.
  • Page 54: Making Dns Settings

    Setting Up Making DNS Settings 13WK-00X The DNS server is a computer which converts the names of devices (domain names) on the Internet into IP addresses. There are many DNS servers on the Internet worldwide. They cooperate with each other to make correspondence between domain names and IP addresses.
  • Page 55 Setting Up ● If there is a secondary DNS server, enter its IP address. You cannot enter addresses that begin with "ff" (multicast address), addresses that consist of only "0," or local link addresses. This column can be left blank. Press <OK>.
  • Page 56 Setting Up <IPv4> ● To automatically update the information when correspondence between the host name and the IP address is changed in an environment such as DHCP, press <On> in <DNS Dynamic Update>. <IPv6> ● To automatically update the information when correspondence between the host name and the IP address is changed in an environment such as DHCP, press <On>...
  • Page 57 Setting Up Press <Apply Set. Changes> <Yes>. Using a DHCP Server You can acquire a host name by using the DHCP server. Press Press <Preferences> <Network> <TCP/IP Settings> <IPv4 Settings> or <IPv6 Settings> <DHCP Option Settings>. Carry out the necessary setup. ●...
  • Page 58: Making Smb Settings

    Setting Up Making SMB Settings 13WK-00Y This section describes setup steps to share files and printers among multiple devices on the network utilizing the SMB protocol. Enabling the SMB server functions makes it possible for the Advanced Box to be used as a SMB file server. Press Press <Preferences>...
  • Page 59: Making Wins Settings

    Setting Up Making WINS Settings 13WK-010 WINS is the name of a solution service that converts a NetBIOS name (a computer name and a printer name on an SMB network) into an IP address. To use WINS, you need a specified WINS server. ●...
  • Page 60: Making Webdav Settings

    Setting Up Making WebDAV Settings 13WK-011 This section describes steps to enable the WebDAV server functions. WebDAV is a protocol that is expanded from HTTP and is utilized to manage files and folders on a web server. Because WebDAV also supports TLS encryption, you can construct a file sharing system which is highly secure through user management.
  • Page 61: Registering The Ldap Server

    Setting Up Registering the LDAP Server 13WK-012 In environments where an LDAP sever is employed, fax numbers and e-mail addresses can be searched, specified as destinations from the machine, and registered in the machine's Address Book. Up to five LDAP servers can be registered.
  • Page 62 When the domain name is "john.example.com", enter "DC=john,DC=example,DC=com". ● When you use Lotus Notes Domino R7 or later, enter the directory tree node identification name (dn) like "cn=user1,ou=team1,ou=salesdept,o=canon". <Use TLS> To encode the communication to/from the LDAP server using TLS, press <On>.
  • Page 63 Setting Up ● When you use Lotus Notes Domino R7 or later, enter the authenticated user identification name (dn) like "cn=user1,ou=team1,ou=salesdept,o=canon". <Password> Enter the password registered on the LDAP server. When the password is entered, <Confirm> is displayed for confirmation. Enter the password again.
  • Page 64 Setting Up Press <OK>. LINKS Performing User Authentication when Distributing Device Information(P. 718) Registering Server Information(P. 565) <Set Destination>(P. 803) Making SNTP Settings(P. 57)
  • Page 65: Monitoring And Controlling Via Snmp

    Press <Set Dedicated Community>, <Set Community Name 1> or <Set Community Name 2>. ● The exclusive community is a community (group) prepared for managers using Canon software such as iW Management Console. To use the exclusive community, press <Set Dedicated Community>. To specify a general community, press <Set Community Name 1>...
  • Page 66 Setting Up <Dedicated Community>/<Community Name 1>/<Community Name 2> To use the selected community, press <On>. When you don't want to use the community, press <Off>. <MIB Access Permission> For each community, select MIB access privileges from <Read/Write> or <Read Only>. <Community Name>...
  • Page 67 Configure settings in <Reject SNMP Packets While in Sleep Mode>. ● SNMP data cannot be received while in sleep mode. ● If you set to <On>, you may not be able to access the machine from Canon Software (iW series) or applications using the SNMP protocol. Press <OK>. Press <Apply Set.
  • Page 68 Setting Up ● When using SNMPv1 and SNMPv3 in combination, it is recommended to set MIB access privileges for SNMPv1 to <Read Only>. If you set <Read/Write>, almost all of the machine's operations become practicable and the strong security functions of SNMPv3 will not be effective. Access privileges to MIB can be set in either SNMPv1 or SNMPv3.
  • Page 69: Other Network Settings

    Setting Up Other Network Settings 13WK-014 Set the following according to your network environment. Setting the PASV Mode of FTP(P. 57) Making SNTP Settings(P. 57) Monitoring the Machine From Device Management Systems(P. 58) Setting the PASV Mode of FTP PASV is an FTP communication mode that is used during file transfer. Press <On> for this setting to enable the machine to connect to an FTP server even if the machine is within a firewall.
  • Page 70 Setting Up <Check NTP Server> You can check the communication status between a registered server and the SNTP. When a connection is made properly, "OK" is displayed. However, only the communication status is confirmed and time adjustment is not carried out. ●...
  • Page 71: Installing Drivers

    13WK-015 Install various drivers and related software contained in the included User Software CD-ROM. Some drivers may not be supported depending on the OS. For support conditions for the most recent OS, visit the Canon website (http:// canon.com/). Make preparations before installation.
  • Page 72: Fax Line Settings

    Setting Up Fax Line Settings 13WK-016 To use the fax on the machine, register the fax number and company or department name to be displayed/printed at the receiving party's fax machine when sending a fax. Also, set the communication channel type. To use the fax function ●...
  • Page 73 Setting Up LINKS Faxing(P. 314) Options(P. 1088)
  • Page 74: Setting E-Mail/I-Fax Communication

    Setting Up Setting E-mail/I-Fax Communication 13WK-017 To directly send scanned documents via e-mail/I-fax without going through a computer, you need to configure communication settings such as a mail server, authentication methods, etc. Generally, an SMTP server is used for sending, and an SMTP server or a POP3 sever is used for receiving. You can set encoding and other parameters. For details about necessary settings, contact the Internet service provider or network administrators.
  • Page 75 Setting Up Press <On> when you want to receive e-mails and I-faxes using a POP3 server. Setting POP authentication before sending and encryption communication to/from the POP server POP authentication before sending (POP before SMTP) is a confirmation of users by the POP server (reception mail server) before sending, which is a function to block unauthorized e-mails sent by third parties.
  • Page 76 Setting Up To use SMTP authentication, press <On>, enter the user name and password of the specified mail accounts in <User Name> and <Password>. When making settings for each registered user ● You can set user names/passwords to be used in SMTP authentication for each registered user or division ID ( Registering User Information in the Local Device(P.
  • Page 77: Setting The Advanced Box Of The Machine

    The hard disk installed in the machine has a public space called “Advanced Box.” It can be made available on the same network using the SMB or WebDAV protocol. Accordingly, you can easily implement file sharing with computers and other Canon multifunction printers without introducing a server. In addition, you can increase the storage capacity by connecting the machine to the Advanced Box of other multifunction printers.
  • Page 78: Setting Advanced Box To Public

    Setting Up Setting Advanced Box to Public 13WK-019 Open the storage space (Advanced Box) on the network to share files. Specify information such as file types to be saved. You can create an exclusive space for personal use in the Advanced Box. To make the Advanced Box available on a network, you need to set the machine to be used as the SMB server or WebDAV server.
  • Page 79 Setting Up To create an exclusive folder for personal use in the Advanced Box, press <On>. If <Authentication Management> is not set to <On>, setting is not possible. <Prohibit Writing from External> To create an exclusive folder for personal use in the Advanced Box, press <On>. <File Formats Allowed for Storing>...
  • Page 80: Connecting To The Other Devices

    Connecting to the Other Devices 13WK-01A The machine can be connected to a computer (Windows server) or Advanced Box of other Canon multifunction printers on a network. The machine can print/send data saved in the connected Windows server or Advanced Box.
  • Page 81 Select the communication protocol to use when making an external reference to a Windows server or Advanced Box of other Canon multifunction printers on a network. However, if only one of them is used, you can increase the security by disabling unnecessary settings.
  • Page 82 Basic Operations Basic Operations Basic Operations ............................... 72 ........................... 75 Parts and Their Functions ............................... 76 Front Side ................................ 81 Back Side ................................82 Interior ................................83 Feeder ............................85 Multi-Purpose Tray ..............................86 Paper Drawer ..............................87 Control Panel .............................
  • Page 83 Basic Operations ................159 Registering a Combination of Frequently Used Functions ......................162 Customizing the Basic Features Screen ..........................165 Using the Quick Menu ....................166 Registering Buttons on the Quick Menu ......................... 171 Editing the Quick Menu ..................... 174 Restricting Usage of the Quick Menu .......................
  • Page 84: Basic Operations

    Basic Operations Basic Operations 13WK-01C This chapter describes basic operations, such as how to use the control panel and touch panel display, as well as how to load paper and originals. ◼ Parts and Their Functions This section describes the exterior and interior parts of the machine and their functions, as well as how to use the keys on the control panel.
  • Page 85: Logging Into The Machine

    Basic Operations ◼ Logging into the Machine This section describes how to log in when a login screen is displayed. Logging into the Machine(P. 104) ◼ Placing Originals This section describes how to place originals on the platen glass and in the feeder. Placing Originals(P.
  • Page 86: Registering Destinations

    Basic Operations ◼ Specifying the Sound Settings This section describes how to specify the settings for sounds, such as those produced when fax sending is complete or when an error occurs. Setting Sounds(P. 181) ◼ Entering Sleep Mode This section describes how to set sleep mode. Entering Sleep Mode(P.
  • Page 87: Parts And Their Functions

    Basic Operations Parts and Their Functions 13WK-01E This section describes the parts of the machine (front side, back side, and interior) and how they function. This section also describes how to place originals and how to load paper, as well as the names and usage of the keys on the control panel.
  • Page 88: Front Side

    Basic Operations Front Side 13WK-01F Motion sensor When the motion sensor detects a person near the machine, the machine exits sleep mode automatically. Entering Sleep Mode(P. 184) Control panel The control panel consists of the numeric keys, , indicators, touch panel display, etc. You can perform all the operations and specify settings from the control panel.
  • Page 89 Basic Operations Feeder Automatically feeds originals into the machine for scanning. When two or more sheets are loaded in the feeder, originals can be scanned continuously. Feeder(P. 83) USB port (Front-right side of the machine) You can connect devices such as a USB memory device to the machine. Connecting a USB Memory Device(P.
  • Page 90: Paper Drawer 1

    Basic Operations Paper drawer 1 You can load A4, B5, A5, and A5R size paper, which are frequently used sizes. Paper Drawer(P. 86) Paper drawer 2 Load the type of paper that you frequently use. You can load paper that cannot be loaded in the paper drawer 1, such as A3 size paper.
  • Page 91 Basic Operations ● Make sure to follow the proper procedure when removing the memory media. Failure to do so may cause the memory media or machine to malfunction. ● The machine only supports FAT32 format memory media. ● Make sure that the memory media is oriented properly when connecting it to the machine. If it is not connected properly, it may cause the memory media or machine to malfunction.
  • Page 92 Basic Operations Disconnect the USB memory device from the USB port and press <OK>. Unsupported devices and usages ● Memory media with security functions ● Memory media that does not meet the USB specification ● Memory card readers connected via USB ●...
  • Page 93: Back Side

    Basic Operations Back Side 13WK-01H Additional telephone line jack (LINE 2/LINE 3/LINE 4) Use LINE 2 to connect the Super G3 2nd Line Fax Board to the machine, and use LINE 3 and LINE 4 to connect the Super G3 3rd/4th Line Fax Board to the machine. System Options(P.
  • Page 94: Interior

    Basic Operations Interior 13WK-01J Dust Proof Glass Cleaner Use this cleaner when cleaning the dust proof glass. Toner cartridge Replace the toner cartridge when the toner runs out. Replacing the Waste Toner Container(P. 844) Waste toner container Replace the waste toner container when it is full of waste toner. Replacing the Waste Toner Container(P.
  • Page 95: Feeder

    Basic Operations Feeder 13WK-01K Original set indicator Lights up when originals are placed in the original supply tray. Feeder cover Open this cover when removing paper jammed in the feeder. Paper Jams in the Feeder(P. 980) Slide guides Adjust these guides according to the width of an original. Original supply tray Originals placed here are automatically fed into the feeder.
  • Page 96 Basic Operations Original output tray extension Pull out this tray when scanning large-sized originals to prevent them from dropping over the edge of the feeder. The tray can be extended to two different lengths depending on the size of original. Original stopper Holds down originals to support outputting originals neatly.
  • Page 97: Multi-Purpose Tray

    Basic Operations Multi-Purpose Tray 13WK-01L Use the multi-purpose tray when you want to print on a type of paper that is not loaded in the paper drawer, such as labels or tracing paper. Paper guides Adjust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the machine.
  • Page 98: Paper Drawer

    Basic Operations Paper Drawer 13WK-01R Paper drawer 1 Paper drawer is the top paper drawer. Paper drawer 2 Paper drawer is the second paper drawer from the top. Paper guide (Left guide) Press the top part of the left guide and slide it. Paper guide (Front guide) Press the top part of the front guide and slide it.
  • Page 99: Control Panel

    Basic Operations Control Panel 13WK-01S This section describes the names and usage of the keys on the control panel. <Quick Menu> Press to display the functions which are registered in the Quick Menu. Using the Quick Menu(P. 165) <Main Menu> Press to display the Main Menu in which buttons for the basic functions are placed.
  • Page 100: Main Power Indicator

    Clearing Staple Jams (Optional)(P. 1007) ● If the Error indicator maintains a steady red light, contact your local authorized Canon dealer. Processing/Data indicator Blinks while operations such as sending or printing are being performed. Lights up green when there are originals waiting to be processed.
  • Page 101 Basic Operations ID (Log In/Out) key Press this key to log in when personal authentication is necessary. After you finish using the machine, press this key again to log out. Logging into the Machine(P. 104) <Status Monitor/Cancel> Press to check the status of printing or faxing, or to view the usage history. You can also check the status of the machine, such as the remaining amount of paper and toner, or whether any errors occurred.
  • Page 102: Turning On The Machine

    Basic Operations Turning ON the Machine 13WK-01U This section describes how to turn ON the machine. Make sure that the power plug is firmly inserted into the power outlet. Turn ON the machine. Open the power switch cover. Press the power switch toward " ".
  • Page 103: Turning Off The Machine

    Doing so may cause the machine to fail to back up the stored data. ● Data stored in the machine may be damaged if the Advanced Box (shared storage of the machine) is accessed by another Canon multifunction printer or a computer immediately before the machine is turned OFF.
  • Page 104 Basic Operations ● To restart the machine, wait for at least 10 seconds after the Main Power indicator is turned off, and then turn the machine back ON. When <Quick Startup Settings for Main Power> is enabled, wait for at least 20 seconds to restart the machine.
  • Page 105: Using The Touch Panel Display

    Basic Operations Using the Touch Panel Display 13WK-01X The display of the machine is a touch panel that can be operated by touching directly with your fingers. The screen is used not only for basic functions such as copying and scanning, but also to display various settings, text input, communication status and error messages.
  • Page 106: Basic Screens On The Touch Panel Display

    Basic Operations Basic Screens on the Touch Panel Display 13WK-01Y This section describes the Main Menu, which is the start screen for the functions, and the Basic Features screen, which is displayed when using functions. Also, this section describes the screens for configuring general machine settings, screens that show the status of operations and the machine, operation guide messages, and error messages.
  • Page 107: Setting Item List

    Basic Operations Items displayed differ depending on functions. Copy Basic Features Screen(P. 208) Fax Basic Features Screen(P. 316) Scan Basic Features Screen(P. 408) <Settings/Registration> Screen Press to display the <Settings/Registration> screen. Press this key first to make changes for each setting, such as paper settings, display settings, and network settings.
  • Page 108: Operation Guide

    Basic Operations Status and logs of copy/print/transmission/saved documents The current status or log of the selected item is displayed. You can cancel copying, printing, and fax transmission on this screen. Canceling Copies(P. 220) Canceling Sending Faxes(P. 332) Scan Basic Features Screen(P. 408) Canceling Printing(P.
  • Page 109: Error Message

    Basic Operations <Switch Language/Keyboard> button Showing the <Switch Language/Keyboard> Button on the Touch Panel Display(P. 175) Error Message In some cases when an error occurs, instructions on how to respond to the error are displayed. Follow the on- screen instructions to solve the problem. Countermeasures for Each Message(P.
  • Page 110: Basic Operation Of The Touch Panel Display

    Basic Operations Basic Operation of the Touch Panel Display 13WK-020 Even though functions and settings are different, the operation methods for buttons displayed on the screen and the procedure to select items are the same. This section describes the operation methods for buttons frequently displayed on the screen as well as how to select items.
  • Page 111 Basic Operations Selecting an Item from Drop-down List Press a button in which is located in the right to display the drop-down list. Press the item on a list to select an item. Adjusting a Value to Increase or Decrease Press the <->...
  • Page 112 Basic Operations Switching Pages When a list display is two pages or more, press to switch the page. Press to jump to the first page, press to jump to the last page. TIPS View the function guide Press <Tutorial> on the Main Menu to display a screen that introduces what you can do with the functions of the machine as well as tips for using copy, scan, etc.
  • Page 113 Basic Operations ● Press <End> to return to the previous screen. Operate in the same manner as with a smartphone (flick/pinch) On some screens such as the Main Menu and the Quick Menu, you can switch the page or scroll by flicking your finger up/down or left/right on the screen as you would with a smartphone.
  • Page 114: Entering Characters

    Basic Operations Entering Characters 13WK-021 For screens that require alphanumeric entries, enter characters using the keys on the touch panel display. To enter numbers, you can also use the numeric keys on the control panel ( Control Panel(P. 87) ). Example: <Alphanum.
  • Page 115 Basic Operations <Space> button Press to enter a space. <Caps> button Press to enter uppercase characters. <Shift> button Press to enter uppercase characters or symbols. Cursor button Move the cursor in the input field. When displaying the numeric keys icon ●...
  • Page 116: Logging Into The Machine

    Basic Operations Logging into the Machine 13WK-022 When the login screen is displayed, registered authorized users are required to log in to continue operating the machine. The items displayed on the login screen vary depending on the user management settings. Log in based on the items that are displayed.
  • Page 117 ● You can log into the machine using the IC card or copy card. For details about the IC card, contact your local authorized Canon dealer. For details about the copy card, see Copy Card Reader-F1(P. 1113) . ●...
  • Page 118: Placing Originals

    Basic Operations Placing Originals 13WK-023 Place your originals on the platen glass or in the feeder. For originals such as books and thick/thin paper which cannot be loaded in the feeder, place the original on the platen glass. If you want to scan 2-sided originals or continue to scan several sheets of originals, place them in the feeder.
  • Page 119: Placing Originals On The Platen Glass

    Basic Operations Placing Originals in the Feeder(P. 108) Placing Originals on the Platen Glass Open the feeder/platen cover. ● If you place an original for which the opening of the feeder/platen cover is insufficient, the size of the original may not be properly detected. Place the original face down on the platen glass.
  • Page 120: Placing Originals In The Feeder

    Basic Operations Placing Originals in the Feeder Spread the slide guides apart. ● Move the slide guides outward until they are slightly farther apart than the actual width of the original. ● When placing large-sized originals, pull out the original supply tray extension and original output tray extension to prevent them from dropping over the edge of the feeder.
  • Page 121 Basic Operations ● Make sure that the original stack does not exceed the load limit lines ( ). If you place originals that exceed the limit, they may not be scanned or may cause a paper jam. ● Always smooth out any folds in your originals before placing them into the feeder. If the original is folded, an error screen may be displayed because the size of originals cannot be detected correctly.
  • Page 122 Basic Operations While originals are being scanned ● Do not add or remove originals. When scanning is complete ● Remove the scanned originals from the original output tray to prevent paper jams. If originals are remained, the original output indicator blinks when you place originals for another job in the feeder. When scanning long strip originals ●...
  • Page 123 Basic Operations When repeatedly scanning the same original ● It is recommended that you do not repeatedly scan the same original more than five times (this varies depending on paper quality). The original may fold or become wrinkled, or become difficult to send.
  • Page 124: Loading Paper

    Basic Operations Loading Paper 13WK-024 You can load the paper into the paper drawer or multi-purpose tray. Load the paper you usually use into the paper drawer. Use the multi-purpose tray when you temporarily use a size or type of paper that is not loaded in the paper drawer.
  • Page 125 Basic Operations Registering Free Size Paper (Custom Size Paper)(P. 149) Cassette Feeding Unit-AM1(P. 1094) High Capacity Cassette Feeding Unit-A1(P. 1097) Paper Deck Unit-F1(P. 1101)
  • Page 126: Loading Paper In The Paper Drawer

    Basic Operations Loading Paper in the Paper Drawer 13WK-025 Load the paper that you usually use in the paper drawer. ● You can load tab paper into the paper drawer 2. Loading Tab Paper(P. 133) Hold the handle of the paper drawer and pull it out until it stops. Adjust the position of the paper guides.
  • Page 127 Basic Operations ● Slide the guides until they click into place. If the left guide and front guide are not aligned correctly, the paper size will not correctly appear on the touch panel display. It is also necessary to adjust the guides correctly to avoid causing a paper jam, dirty prints, or making the inside of the machine dirty.
  • Page 128 Basic Operations Paper (excluding envelopes): Envelopes: ● If you use paper with a logo mark, pay attention to the orientation when loading it in the paper source. Loading Preprinted Paper(P. 130) ● When placing envelopes, pay attention to the orientation and the preparations before placing envelopes. Loading Envelopes(P.
  • Page 129: Loading Paper In The Multi-Purpose Tray

    Basic Operations Loading Paper in the Multi-Purpose Tray 13WK-026 When you want to print on paper that is not loaded in the paper drawer, load the paper in the multi-purpose tray. Open the multi-purpose tray. ● Pull out the tray extension when loading large-sized paper. Adjust the paper guides to match the size of the paper.
  • Page 130 Basic Operations ● Fan all four sides of the paper stack well. ● Make sure that there is enough air between them. Insert the paper into the multi-purpose tray until the paper stops. ● Load the paper with the print side face down. ●...
  • Page 131 Basic Operations Check the paper size and paper type, and press <OK>. ● If you load free size paper, or if the displayed size or type is different from the actual paper that is loaded, see Specifying Paper Size and Type in the Multi-purpose Tray(P. 142) . Printing on the back side of printed paper (2nd Side of 2-Sided Page) ●...
  • Page 132: Loading Envelopes

    Basic Operations Loading Envelopes 13WK-027 When printing on envelopes, to prevent paper jams and wrinkles, make sure to flatten any curls on envelopes before loading them. Also pay attention to the orientation of envelopes and which side is face up. ●...
  • Page 133 Basic Operations ● Place the envelopes on a flat surface, and move your hands in the direction of the arrows to remove the air inside the envelopes. ● Repeat this step five times for each set of five envelopes. Press down on the four sides. ●...
  • Page 134 Basic Operations ◼ Loading the Envelopes in the Paper Drawer Attach the Envelope Feeder Attachment to the paper drawer. Attaching to paper drawer 1 Prepare the Envelope Feeder Attachment. ● Remove the Envelope Feeder Attachment A stored in paper drawer 2. Adjust the left guide of paper drawer 1, and attach the Envelope Feeder Attachment B to the left guide.
  • Page 135 Basic Operations Attaching to paper drawer 2 Prepare the Envelope Feeder Attachment A. ● Remove the Envelope Feeder Attachment A stored in paper drawer 2. Attach the Envelope Feeder Attachment A by aligning the protruding areas of the Envelope Feeder Attachment A with the holes on paper receptor located on the bottom of the paper drawer.
  • Page 136 Basic Operations Load the envelopes. Paper drawer 1 Load the envelopes as indicated below, with the front side of the envelopes (the side without the glued areas) face up. Load 25 envelopes at a time. Yougatanaga 3, COM10 No. 10, DL, ISO-C5 Close the flaps, and load the envelopes so that their flaps are on the right side.
  • Page 137 Basic Operations Paper drawer 2 Load the envelopes as indicated below, with the front side of the envelopes (the side without the glued areas) face up. Load 50 envelopes at a time. Yougatanaga 3 Close the flaps, and load the envelopes so that their flaps are on the far side. Monarch, COM10 No.
  • Page 138 Basic Operations Nagagata 3, Kakugata 2 Load the envelopes so that their flaps are on the left side. Register the type of envelope. Change the paper size label of the paper drawer as necessary. ◼ Loading Envelopes in the Multi-Purpose Tray Load the envelopes as indicated below, with the front side of the envelopes (the side without the glued areas) face down (recommended).
  • Page 139 Basic Operations Yougatanaga 3 Nagagata 3, Kakugata 2 COM10 No. 10, Monarch, DL, ISO-C5 ● To change the orientation of the envelopes, load them as shown in the figures below. Yougatanaga 3 Nagagata 3 COM10 No.10, Monarch, DL, ISO-C5 ● When you print on envelopes, remove them from the output tray 10 at a time.
  • Page 140: Loading Transparencies

    Basic Operations Loading Transparencies 13WK-02A You can load transparencies in the paper drawers. ● You can also load transparencies in the multi-purpose tray. Loading Paper in the Multi-Purpose Tray(P. 117) ● You can load only A4 or LTR size transparencies. Hold the handle of the paper drawer and pull it out until it stops.
  • Page 141 Basic Operations ● Slide the guides until they click into place. If the left guide and front guide are not aligned correctly, the paper size will not correctly appear on the touch panel display. It is also necessary to adjust the guides correctly to avoid causing a paper jam, dirty prints, or making the inside of the machine dirty.
  • Page 142: Loading Preprinted Paper

    Basic Operations Loading Preprinted Paper 13WK-028 When you use paper that has been preprinted with a logo, pay attention to the orientation of the paper when loading it in the paper source. Load the paper properly so that printing is performed on the same side as the logo. ●...
  • Page 143 Basic Operations When Loading A3-, B4-size Paper with Logos Load the paper so that the logo faces up in the paper drawer 2 and faces down in the multi-purpose tray, as shown in the illustrations below. ● A3- and B4-size paper cannot be loaded in the paper drawer 1. Paper drawer 2 Multi-purpose tray Pay attention to the orientation when placing an original.
  • Page 144 Basic Operations Pay attention to the orientation when placing an original. Place as follows, with the original facing up in the feeder and facing down on the platen glass. Feeder Platen glass When Loading A3-, B4-size Paper with Logos Load the paper so that the logo faces up in the paper drawer 2 and faces down in the multi-purpose tray, as shown in the illustrations below.
  • Page 145: Loading Tab Paper

    Basic Operations Loading Tab Paper 13WK-029 This section describes how to load tab paper in the paper drawer 2 using the Tab Feeding Attachment-F1. The Tab Feeding Attachment-F1 is optional. Optional Equipment(P. 1090) . ● Tab paper can also be loaded in the multi-purpose tray. Loading Paper in the Multi-Purpose Tray(P.
  • Page 146 Basic Operations Adjust the position of the paper guides. ● While pressing the top part of the left guide, slide it to the left edge. Prepare the Tab Feeding Attachment-F1. Attach the Tab Feeding Attachment-F1 aligning the mark for A4.
  • Page 147 Basic Operations Place the Tab Feeding Attachment-F1 so that it is aligned with the mark for A4. Turn the knob to secure the Tab Feeding Attachment-F1. Load the tab paper. ● Load the tab paper with the tabs on the left side. Do not exceed the load limit line when loading paper ●...
  • Page 148 Basic Operations Gently insert the paper drawer into the machine. Specify the paper size and type. ● For details about how to specify the paper size and type, see Specifying Paper Size and Type in the Paper Drawer(P. 138) . If you do not change the settings, the machine cannot print properly. LINKS Specifications(P.
  • Page 149: Specifying Paper Size And Type

    Basic Operations Specifying Paper Size and Type 13WK-02C You must specify the paper size and type settings to match the paper that is loaded. Make sure to change the paper settings when you load paper that is different from the previously loaded paper. ●...
  • Page 150: Specifying Paper Size And Type In The Paper Drawer

    Basic Operations Specifying Paper Size and Type in the Paper Drawer 13WK-02E Load the paper in the paper drawer. Loading Paper in the Paper Drawer(P. 114) Press Press <Preferences> <Paper Settings> <Paper Settings>. Check the paper size that is displayed. ●...
  • Page 151 Basic Operations ● Press <X> or <Y> to enter the length of each side using the numeric keys. ● If you register the paper size you use frequently on buttons <S1> to <S5>, you can call them up with one touch. Registering Free Size Paper (Custom Size Paper)(P.
  • Page 152 Basic Operations Select the paper size. Press <OK>. Select the paper source in which paper is loaded and press <Set>. Select the paper type and press <OK>. ● If the paper type loaded is not displayed, press <Detailed Settings> to select from a list.
  • Page 153 Basic Operations Press <OK>. Change the paper size label of the paper drawer as necessary. ● Attach the paper size label at the same height as the cassette number indicator, and approximately 5 mm to the left. * Approximately 5 mm LINKS Specifications(P.
  • Page 154: Specifying Paper Size And Type In The Multi-Purpose Tray

    Basic Operations Specifying Paper Size and Type in the Multi-purpose Tray 13WK-02F Load the paper in the multi-purpose tray. Loading Paper in the Multi-Purpose Tray(P. 117) ➠ The screen for specifying the paper size and type is displayed. Specify the paper size. ●...
  • Page 155 Basic Operations ● Press <X> or <Y> to enter the length of each side using the numeric keys. ● If you register the paper size you use frequently on buttons <S1> to <S5>, you can call them up with a simple press.
  • Page 156 Basic Operations Select the paper type and press <OK>. ● If the paper type loaded is not displayed, press <Detailed Settings> to select from a list. Press <OK>. If a screen other than that for specifying the paper size and type is displayed ●...
  • Page 157: Registering Frequently Used Paper Size And Type For The Multi-Purpose Tray

    Basic Operations Registering Frequently Used Paper Size and Type for the Multi-purpose Tray 13WK-02H If you always load the same size and type of paper in the multi-purpose tray, register it as <Favorite Paper> in advance. <Favorite Paper> can be called up from the screen which is displayed when loading paper. Press Press <Preferences>...
  • Page 158 Basic Operations ● Press <X> or <Y> to enter the length of each side using the numeric keys. ● If you register the paper size you use frequently on buttons <S1> to <S5>, you can call them up with one touch. Registering Free Size Paper (Custom Size Paper)(P.
  • Page 159: Setting The Method For Selecting The Paper In The Multi-Purpose Tray

    Basic Operations Setting the Method for Selecting the Paper in the Multi- Purpose Tray 13WK-02J You can set the method for selecting the paper to use in the multi-purpose tray. If you use the same paper size and type with the multi-purpose tray every time, it is convenient to register the paper in [Fixed].
  • Page 160 Basic Operations <Standard> Displays the screen for selecting the paper size and type. <Favorite Paper> Displays the screen for selecting the buttons registered in <Register Favorite Paper (Multi-Purpose Tray)>. Press <OK>. Press <Close>. LINKS Loading Paper in the Multi-Purpose Tray(P. 117) Specifications(P.
  • Page 161: Registering Free Size Paper (Custom Size Paper)

    Basic Operations Registering Free Size Paper (Custom Size Paper) 13WK-02K You can register up to five frequently used free sizes of paper. The paper sizes registered here are displayed on the paper size selection screen for the paper drawer and multi-purpose tray. Specifying Paper Size and Type in the Paper Drawer(P.
  • Page 162 Basic Operations ● Specify the length of the <X> side and <Y> side. Press <X> or <Y> to enter the length of each side using the numeric keys. Press <OK>. LINKS Loading Paper in the Paper Drawer(P. 114) Loading Paper in the Multi-Purpose Tray(P. 117)
  • Page 163: Automatically Selecting The Paper Source Depending On Function

    Basic Operations Automatically Selecting the Paper Source Depending on Function 13WK-02L Paper sources for which Paper Drawer Auto Selection is set to <On> are used for Automatic Paper Selection and Auto Drawer Switching. You can set which paper sources can be used for Automatic Paper Selection and Auto Drawer Switching by each function, such as Copy and Print.
  • Page 164: Customizing The Touch Panel Display

    Basic Operations Customizing the Touch Panel Display 13WK-02R In order to more easily use the Main Menu and the Basic Features screen of each function, you can customize the screen by rearranging buttons or creating shortcut buttons. In addition, you can work more efficiently by using the Quick Menu to register frequently used functions, or the Personal Settings to customize the operation environment to your preferences.
  • Page 165 Basic Operations Customizing the Basic Features Screen(P. 162) Creating the Quick Menu It is possible to freely register frequently used functions and setting procedures on the Quick Menu. You can work more efficiently including only the functions and settings that you need in the Quick Menu. Using the Quick Menu(P.
  • Page 166: Customizing The Main Menu

    Basic Operations Customizing the Main Menu 13WK-02S The Main Menu is the start screen for the functions. Although the Main Menu is configured for easy operation at the time of purchase, you can customize it to better suit your daily operations. To customize the Main Menu, you must log in with Administrator privileges.
  • Page 167 Basic Operations ● Press to select the number of buttons and the layout. You can check the layout on the preview screen located above . The button sizes and layout vary depending on the number of buttons that are displayed. Select the functions to display on the Main Menu.
  • Page 168 Basic Operations Select a background image from the list and press <OK>. ● You can check the background image on the preview screen on the left of the list. ● You can specify whether to display/hide the <Settings/Regist. Shortcut> button in →...
  • Page 169: Creating A Shortcut For A Frequently Used Function

    Basic Operations Creating a Shortcut for a Frequently Used Function 13WK-02U You can create a shortcut button for the functions on the Main Menu. Use this button to access a different function without returning to the Main Menu. To create a shortcut, log in with Administrator privileges. Logging into the Machine(P.
  • Page 170 Basic Operations ● Select the function from the list. You can check the position of the shortcut selected and the function assigned to it in the preview screen on the left of the list. ● If you do not use shortcuts, select <Unassigned> from the list. Press <OK>.
  • Page 171: Registering A Combination Of Frequently Used Functions

    Basic Operations Registering a Combination of Frequently Used Functions 13WK-02W If you use the same settings every time for the Copy, Fax, or Scan function or want to save complicated settings, you can register settings as favorite settings, which can then be conveniently recalled. Copy Basic Features screen Fax Basic Features screen Scan and Store Basic Features screen...
  • Page 172 Basic Operations Select a button and press <Register>. ● To change a button name, select the button, press <Rename>, and enter the new name. ● To delete registered settings, select the button and press <Delete>. Press <Yes> <Close>. ● For certain functions, press <Next>, enter a comment as necessary, and press <OK>. You can set <Show Comments>...
  • Page 173 Basic Operations ● You can also change the settings you recall after pressing <Yes>. Press ➠ Copying starts.
  • Page 174: Customizing The Basic Features Screen

    Basic Operations Customizing the Basic Features Screen 13WK-02X The setting buttons that are displayed on the Basic Features screens (for copy, fax, and scan) can be changed with other setting buttons in <Options>. By locating frequently used setting buttons on the Basic Features screen, you can use functions more efficiently.
  • Page 175 Basic Operations Select a button to be replaced. ● Buttons displayed here are currently being displayed on the Basic Features screen. Buttons selected in this step will not be displayed on the Basic Features screen. Select a button you want to display on the Basic Features screen and press <OK>. ●...
  • Page 176 Basic Operations Registering in <Favorite Settings> ● In <Favorite Settings>, you can register frequently used procedures for copying, as well as frequently specified destinations and settings for scanning. For more information, see Registering a Combination of Frequently Used Functions(P. 159) . Changing the default setting on the Basic Features screen ●...
  • Page 177: Using The Quick Menu

    Basic Operations Using the Quick Menu 13WK-02Y In addition to calling up settings from the Main Menu and Basic Features screens for each function, you can call up settings from the Quick Menu, which is displayed when you press . The Quick Menu consists of buttons that enable you to register a combination of settings for a function in one button.
  • Page 178: Registering Buttons On The Quick Menu

    Basic Operations Registering Buttons on the Quick Menu 13WK-030 You can register Personal buttons for your own use, or Shared buttons that can be shared with all users on the Quick Menu. ● To register a Personal button, you need to log in with personal authentication management. Configuring the Personal Authentication Management Settings(P.
  • Page 179 Basic Operations Specify the action that is performed when the registered button is pressed, and press <Next>. ● The setting described below results in a different operation immediately after pressing the button on the Quick Menu. For more information, see Using the Quick Menu(P.
  • Page 180 Basic Operations ● Select <Personal> to register the button for your own use and select <Shared> to register it as a shared button for all users. ● If the Administrator restricts the use of Personal buttons and Shared buttons, they cannot be registered. Restricting Usage of the Quick Menu(P.
  • Page 181 Basic Operations Press to display the Quick Menu, and press <Personal> or <Shared>. ● Each icon indicates the function type as shown below. <Copy> <Fax> <Scan and Send> <Scan and Store> <Access Stored Files> <Print> <Hold> <Scanner> <Fax/I-Fax Inbox> ● If <12 small buttons per page;...
  • Page 182 Basic Operations ● If <Start Operation for Recall (Operation starts when button is pressed.)> is set to <Off>, the setting screen is displayed when you press <Yes>. This enables you to change the settings before pressing to start. When <Display Confirmation Screen When Recalling> is set to <Off> ●...
  • Page 183: Editing The Quick Menu

    Basic Operations Editing the Quick Menu 13WK-031 You can change the button name, comments, and location of a registered button, or delete it. You can also change the button size and background image of the Quick Menu. Press Edit the Quick Menu screen or buttons. To change the button name and comment Press <Personal>...
  • Page 184 Basic Operations ● You can move a desired button by pressing on the bottom right of the screen and then dragging and dropping the button. To delete the button Press <Personal> or <Shared>. Press <Edit Buttons>. Select a button and press <Delete>. Press <Yes>...
  • Page 185 Basic Operations Select a background image from the list and press <OK>. ● You can check the background image on the preview screen on the left of the list.
  • Page 186: Restricting Usage Of The Quick Menu

    Basic Operations Restricting Usage of the Quick Menu 13WK-032 You can set restrictions on the use of Personal buttons and Shared buttons. You can also select whether to display Personal or Shared buttons when the Quick Menu is displayed. Logging into the Machine(P. 104) Press to display the Quick Menu, and press Press <Restrict Quick Menu Use>.
  • Page 187: Switching The Displayed Language

    Basic Operations Switching the Displayed Language 13WK-033 You can change the language and keyboard layout displayed on the touch panel display. If you switch languages frequently, it is convenient to use the <Switch Language/Keyboard> button. Follow the procedure below to show this button on the touch panel display.
  • Page 188 Basic Operations ● You can change the displayed language for each login user. Configuring Accessibility Settings (Personal Settings)(P. 179) LINKS <Switch Language/Keyboard>(P. 735)
  • Page 189: Customizing Settings/Registration

    Basic Operations Customizing Settings/Registration 13WK-034 You can register shortcuts for frequently used Settings/Registration settings in <Settings/Regist. Shortcut>. By using the shortcut, you can display the settings screen directly. <Settings/Regist. Shortcut> can be displayed on the top of the screen or on the Main Menu screen. For more information, see Customizing the Main Menu(P.
  • Page 190 Basic Operations ● If you do not want to register settings, select [Unassigned].
  • Page 191: Configuring Accessibility Settings (Personal Settings)

    Basic Operations Configuring Accessibility Settings (Personal Settings) 13WK-035 Individual users can customize the operation settings to improve accessibility. For example, users can set the language and keyboard layout on the touch panel display, or the response speed when keys are pressed repeatedly. Because these settings are only enabled when the user who configured the settings log in, they do not affect the settings of other users.
  • Page 192 Basic Operations To set accessibility Press <Accessibility>, and select the setting you want to configure. ● Press <Key Repetition Settings> to change the speed at which the same character is entered repeatedly when a button is held down. This setting may prevent users from inadvertently entering the same character more than once when performing input operations slowly.
  • Page 193: Setting Sounds

    Using device information distribution, you can distribute Distributing the Device Information to Other Canon Multifunction Printers(P. 714) , import, and export Importing/Exporting All Settings(P. 684) settings to other Canon multifunction printers. For more information, see Settings/Registration Table(P. 822) . Adjusting the Volume for Sending/Receiving Faxes(P. 181) Setting the Confirmation Sound and Warning Sound(P.
  • Page 194 Basic Operations <Monitor Volume> Adjust the volume of sound that is produced when sending a fax. If you do not want a sound to be produced, press all the way to the left. <Memory RX/TX End Tone> Specify whether or not a sound is produced when Fax Memory Lock sending/receiving completes without an error.
  • Page 195 Basic Operations Setting Items Description <Entry Tone> Sound produced each time a key on the control panel or a button on the touch panel display is pressed <Invalid Entry Tone> Sound produced when an invalid key/button operation is performed, or when you enter a number outside the valid setting range <Restock Supplies Tone>...
  • Page 196: Entering Sleep Mode

    Basic Operations Entering Sleep Mode 13WK-037 The sleep mode function reduces power consumption by temporarily disabling some internal operations of the machine. You can put the machine into sleep mode simply by pressing on the control panel. When the machine is in sleep mode, the touch panel display turns off and lights up.
  • Page 197 Basic Operations ● You can set the time range to automatically enter sleep mode by the day of the week. <Auto Sleep Weekly Timer>(P. 740) ● You can set the consumption power during sleep mode. <Sleep Mode Energy Use>(P. 739) ●...
  • Page 198: Registering Destinations

    Basic Operations Registering Destinations 13WK-038 Destinations for sending faxes and scanned data can be registered in the Address Book or one-touch buttons. Address Book If you want to register many destinations or classify them by department or business partner, register them in the Address Book.
  • Page 199 Basic Operations and specify the destinations with the simple press of a button. Registering a Destination in a One-Touch Button(P. 200) One-touch button You can easily specify the desired destination with the simple press of a button. One-touch number button You can enter the three-digit number of a registered one-touch button if it is not shown on the touch panel display.
  • Page 200: Registering Destinations In The Address Book

    Basic Operations Registering Destinations in the Address Book 13WK-039 You can register a recipient's fax number or an e-mail address that can be used when sending scanned documents in the Address Book. You can also register an I- fax address and file server folder location (IP address and path) in the Address Book as a destination.
  • Page 201 Basic Operations Press <Name> enter the destination name, and press <OK>. Select the address list from <Personal Address List>, User Group Address Lists, <Address List 1> to <Address List 10> and <Address List for Admin.>. ● If you want to register the destination for your own use, select <Personal Address List>. ●...
  • Page 202 Basic Operations Press when moving the fax number field cursor ( ) to the left or right. <Tone> If you press this button, the character "T" (tone) is inserted. Even if you are using pulse dial, numbers following "T" will be sent using tone dial. <R>...
  • Page 203 Basic Operations ● Although there are items you can set in the fax setting ( Fax Basic Features Screen(P. 316) ), it is convenient to set them here if you want to change the sending conditions for each destination. E-mail <E-Mail Address>...
  • Page 204 Basic Operations ● When you set <Off> in <Send via Server>, you are required to set <On> in <Send>(P. 775) <Use Send via Server> in advance. If this setting is <Off>, the setting in <Send via Server> cannot be changed. It is recommended to set <Send>(P.
  • Page 205 ● If you select <Windows (SMB)> or <WebDAV>, you can specify the storage (Advanced Box) of a Canon multifunction printer Using Storage Space(P. 475) * Available only for the imageRUNNER ADVANCE series <Host Name>...
  • Page 206 Basic Operations Enter the login user name of the file server. <Password> Enter the login password of the file server. ● When the file server's destination is included in the group ( Registering Multiple Destinations as a Group(P. 195) ), clear the check box in .
  • Page 207: Registering Multiple Destinations As A Group

    Basic Operations Registering Multiple Destinations as a Group 13WK-03A Multiple destinations registered in the Address Book( Registering Destinations in the Address Book(P. 188) ) can be combined into a group. You can use this feature to send documents and back up data at the same time because different types of destinations can be registered in the same group.
  • Page 208 Basic Operations Select the address list. ● You can create a group from the destinations registered in the selected address list. For example, if you select <Address List 2>, you cannot add a destination registered in <Address List 1> to the group. The created group is registered in the address list you select in this step.
  • Page 209 Basic Operations <Details/Edit> Select a destination and press <Details/Edit> if you want to check the settings of the destination. Press <OK> to return to the previous screen. <Search by Name> Enter the destination name. Press <Search by Name> again to return to the previous screen. First letter button Select the alphanumeric button for the first character of the destination name.
  • Page 210: Editing The Registered Destinations In The Address Book

    Basic Operations Editing the Registered Destinations in the Address Book 13WK-03C After registering destinations, you can change or delete their settings. Press <Dest./Fwd. Settings> on the Main Menu <Register Destinations>. Select the destination you want to edit. Destination type button Select (e-mail), (fax),...
  • Page 211 Basic Operations Press <Details/Edit>. ● If you want to delete a destination, select the destination and press <Delete> <Yes>. Edit the settings of the destination. ● For details about how to edit the settings, see Registering Destinations in the Address Book(P. 188) . Press <OK>...
  • Page 212: Registering A Destination In A One-Touch Button

    Basic Operations Registering a Destination in a One-Touch Button 13WK-03E It is convenient to register a frequently used destination in a one-touch button. This enables you to quickly specify a destination with the simple press of a button. In addition to registering a fax number or e-mail address in a one-touch button, you can also register a file server folder location (IP address and path) to use when storing scanned data.
  • Page 213 Basic Operations ● Select the functions to use for the destination, from <Fax>, <E-Mail>, <I-Fax>, or <File>. Press <Name> enter the destination name, and press <OK>. Press <One-Touch Name> enter the one-touch button name to be displayed, and press <OK>. Configure settings depending on the functions selected in step 3.
  • Page 214 Basic Operations TIPS If the LDAP server has already been registered in the machine ( Registering the LDAP Server(P. 49) ), you can search for destinations and register them in one-touch buttons. Press <Dest./Fwd. Settings> <Register One- Touch> select the one-touch button you want to register press <Register/Edit>...
  • Page 215: Editing The Registered Destinations In One-Touch Buttons

    Basic Operations Editing the Registered Destinations in One-Touch Buttons 13WK-03F After registering destinations, you can change or delete their settings. Press <Dest./Fwd. Settings> on the Main Menu <Register One-Touch>. Select the one-touch button you want to edit or delete. ● If you want to edit the settings of the one-touch button, press <Register/Edit>.
  • Page 216 Copying Copying Copying ................................206 ..........................208 Copy Basic Features Screen ............................210 Basic Copy Operations ............................220 Canceling Copies ......................222 Enhancing and Adjusting Copy Quality ....................223 Selecting the Type of Original for Copying ....................224 Adjusting Sharpness for Copying (Sharpness) ..................
  • Page 217 Copying ..........................279 Superimposing Images ..........282 Combining Jobs with Different Settings Into a Single Job (Merge Job Blocks) ...................... 285 Storing Copy Documents in the Machine ................. 287 Notifying You of the Completion of Copying by E-Mail ..........................289 Making ID Card Copies ............................
  • Page 218: Copying

    Copying Copying 13WK-03H This chapter describes basic copy operations and various other useful functions. ◼ Introduction to Basic Copy Operations This section describes the Copy Basic Features screen and basic copy operations. Copy Basic Features Screen(P. 208) Basic Copy Operations(P. 210) Canceling Copies(P.
  • Page 219: Using Useful Copy Functions

    Copying ◼ Using Useful Copy Functions This section describes various copy functions from document editing functions, such as layout change and label making, to security functions for preventing information leakage. Useful Copy Functions(P. 264) Restricting Copying of Confidential Documents(P. 300)
  • Page 220: Copy Basic Features Screen

    Copying Copy Basic Features Screen 13WK-03J Pressing <Copy> on the Main Menu displays the Copy Basic Features screen. Current setting status and setting buttons Displays setting status such as the copy ratio, paper size, and number of copies. Make sure to confirm the settings in order to copy properly.
  • Page 221 Copying <Options> Displays all of the function setting buttons. For convenience, you can display frequently used function setting buttons in <Interrupt> You can interrupt waiting copy jobs and make your copy immediately. Copying Immediately by Interrupting Other Jobs(P. 244) ● Some functions cannot be used in combination with each other.
  • Page 222: Basic Copy Operations

    Copying Basic Copy Operations 13WK-03K This section describes the basic operations for copying. Place the original. Placing Originals(P. 106) Press <Copy> on the Main Menu. <Main Menu> Screen(P. 94) Enter the number of copies using the numeric keys on the Copy Basic Features screen.
  • Page 223 Copying <Auto (Color/B&W)> Automatically detects the color of the original. Color pages are copied in four colors (CMYK), and black and white pages are copied in black (K) only. <Full Color> Copies in four colors (CMYK), regardless of the color of the original. <Black &...
  • Page 224 Copying ● Originals with colors close to black, originals with light colors, or originals with small color areas may be detected as black and white originals, even if you set <Auto (Color/B&W)>. Enlarging or Reducing Copies You can enlarge or reduce copies from standard paper sizes to other standard paper sizes.
  • Page 225 Copying ◼ Enlarging or Reducing Copies by Specifying the Copy Ratio Press <Copy Ratio>. Specify the copy ratio and press <OK>. ● To specify vertical and horizontal ratios individually, press <XY Ratio> and then specify the ratios for each. Depending on the ratio, the image on the printout may be rotated by 90 degrees. ◼...
  • Page 226 Copying ● Press <Original Size> to enter the dimension of the original, and press <Copy Size> to enter the output dimension. ● For both <Original Size> and <Copy Size>, enter either the vertical dimension or horizontal dimension. For example, if you enter the vertical dimension for <Original Size>, enter the vertical dimension for <Copy Size> as well.
  • Page 227 Copying Press <Select Paper>. Select paper and press <OK>. ● Pressing enables you to confirm detailed information of the paper selected. When the screen to select the size of the original is displayed ● If <Select Paper> is set to <Auto>, the screen to select the size of the original may be displayed. This is displayed because the size of the original cannot be verified and paper cannot be selected automatically when highly transparent originals, originals with extremely dark base color, or small- size originals are placed.
  • Page 228 Copying ◼ Copying 1-Sided to 2-Sided When copying a horizontally long original, place the original in landscape orientation. Press <Options> <2-Sided>. Press <1-Sided 2-Sided>. Set <Finishing Copy Format> and press <OK>. ● To change the print orientation, press <Set Details>. Select <Book Type> to make the front and back sides of the printout have the same top-bottom orientation.
  • Page 229 Copying ◼ Copying 2-Sided to 1-Sided Place the original in the feeder. Press <Options> <2-Sided>. Press <2-Sided 1-Sided>. Set <Original Type> and press <OK>. ● To specify the orientation of the original, press <Set Details>. Select <Book Type> when the front and back sides of the original have the same top-bottom orientation.
  • Page 230 Copying Adjust density and press <OK>. ● Press to decrease density. Press to increase density. ◼ Adjusting the Density of the Background of Copies Press <Options> <Density>. Press <Adjust> in <Background Density>. ● To adjust the background automatically, press <Auto> and proceed to step 4. Adjust density and press <OK>.
  • Page 231 Copying Press ➠ Copying starts. ● To cancel copying, press <Cancel> or Canceling Copies(P. 220) ● Pressing during copying enables you to adjust density. When <Press the [Start] key to scan the next original.> is displayed Place the next original and press .
  • Page 232: Canceling Copies

    Copying Canceling Copies 13WK-03L You can cancel copying while scanning originals or cancel waiting copy jobs. ◼ Canceling Copying While Scanning The following screen is displayed while scanning originals. Press <Cancel> to cancel copying. ● If you press on the control panel, the copy job is paused and then the message <<Stop>Select the Copy job you want to cancel.>...
  • Page 233 Copying Select the copy job to cancel and press <Cancel>. ● If you press <De- tails>, detailed information such as the number of copies and the Department ID is displayed. Press <Yes>. ➠ Copying stops. Press <Close>. ● If you press on the control panel when copy jobs are waiting, all the copy jobs are paused and then the message <<Stop>Select the Copy job you want to cancel.>...
  • Page 234: Enhancing And Adjusting Copy Quality

    Copying Enhancing and Adjusting Copy Quality 13WK-03R You can enhance the copy quality by making fine adjustments such as adjusting sharpness and erasing unnecessary dark borders. In addition, you can change the visual image of the copy result by inverting colors. Selecting the Type of Original Adjusting Sharpness for Copying Erasing Dark Borders When...
  • Page 235: Selecting The Type Of Original For Copying

    Copying Selecting the Type of Original for Copying 13WK-03S You can select the optimal image quality for the copy depending on the type of original such as originals with only characters or magazines with photographs. Place the original. Placing Originals(P. 106) Press <Copy>...
  • Page 236: Adjusting Sharpness For Copying (Sharpness)

    Copying Adjusting Sharpness for Copying (Sharpness) 13WK-03U You can copy the image with clear contours and lines by increasing the sharpness, or soften the copied image by decreasing the sharpness. Use this function when you want to sharpen blurred text and diagrams, or to reduce moire (a striped, wavy pattern) to smooth the finished image.
  • Page 237: Erasing Dark Borders When Copying (Erase Frame)

    Copying Erasing Dark Borders When Copying (Erase Frame) 13WK-03W When copying originals that are smaller than the output paper size, frame lines of the originals may appear in the copied image. When copying thick books, dark borders may appear. <Erase Frame> enables you to erase these frame lines and dark borders.
  • Page 238 Copying Press <Erase Book Frame> and confirm <Original Size>. ● If the size displayed in <Original Size> is different from the size of the book you set, press <Change> to select the size. Press <Center> or <Sides>, and enter each erasing width. Erasing punch holes in copies of documents Press <Erase Binding>...
  • Page 239: Inverting Colors (Nega/Posi)

    Copying Inverting Colors (Nega/Posi) 13WK-03X By inverting the hue or gradation of the entire original, you can make white portions of the original appear black on the copy, and black portions appear white. The printed image will look like a film negative. Place the original.
  • Page 240: Adjusting The Color

    Copying Adjusting the Color 13WK-03Y Adjust the density of yellow, magenta, cyan, and black separately. You can also specify the vividness and tone to perform fine adjustment for the color. Place the original. Placing Originals(P. 106) Press <Copy> on the Main Menu. <Main Menu>...
  • Page 241 Copying <Adjust Hue> To set the hue for all colors, use the button for <All Colors>. To set each color separately, use the buttons to the left and right of each color. When adjustment is complete, press <OK>. <Fine Adjust Density> Select a color and adjust its density level by its density area using the <->...
  • Page 242 Copying TIPS You can register up to four settings after adjustment. After adjusting the color, press <Recall/Register> select a button from <C1> to <C4> press <Register> <Yes> <OK>. ● To recall registered settings, press <Recall/Register>, select a button, and press <OK>. ●...
  • Page 243: One Touch Color Mode

    Copying One Touch Color Mode 13WK-040 You can intuitively select the image quality with a single button, such as having subtle colors or having a retro finish like an old photograph. Place the original. Placing Originals(P. 106) Press <Copy> on the Main Menu. <Main Menu>...
  • Page 244 Copying Original Vivid Colors Tranquil Colors Lighten Image Darken Image Highlight Reproduction Sepia Tone ● If you select <Highlight Reproduction>, the image quality is adjusted so that highlights are not blown out. ● You can select multiple types of image quality at the same time. However, <Vivid Colors> and <Tranquil Colors>...
  • Page 245: Copying Efficiently

    Copying Copying Efficiently 13WK-041 You can save paper by copying several originals onto one sheet or checking the copy result before making copies. You can also enhance efficiency by setting different sized originals to copy them together, or combining originals scanned with different settings to copy them together.
  • Page 246: Copying Multiple Originals Onto One Sheet (N On 1)

    Copying Copying Multiple Originals onto One Sheet (N on 1) 13WK-042 You can copy several pages of originals onto a single sheet. This function enables you to copy with a smaller amount of paper than the original number of pages. Place the original.
  • Page 247: Copying A Facing Page Original As Two Separate Pages

    Copying Copying a Facing Page Original as Two Separate Pages 13WK-043 You can copy an original with two facing pages such as books and magazines into separate pages, dividing the left and right pages. You can make 2-sided copies as well by copying the right page onto the front side and the left page onto the back side.
  • Page 248 Copying Copying a Facing Page Original onto Both Sides of One Sheet of Paper Place the original. Placing Originals(P. 106) Press <Copy> on the Main Menu. <Main Menu> Screen(P. 94) Press <Options> on the Copy Basic Features screen. Copy Basic Features Screen(P.
  • Page 249 Copying Press <Start Copying>. ➠ Copying starts.
  • Page 250: Copying Different Size Originals Together (Different Size Originals)

    Copying Copying Different Size Originals Together (Different Size Originals) 13WK-044 You can place different size originals in the feeder and scan them at one time. You can eliminate the need to select paper and place the original again. ● You are limited to certain combinations of original sizes for scanning. Scanning with an improper combination may cause damage to the originals or paper jams.
  • Page 251 Copying Press <Close>. Press ➠ Copying starts. ● When the originals with different widths are scanned together, the images of the smaller size originals may be slanted because the originals cannot be fixed with the slide guides. ● If <Different Size Originals> is set for copying, each original is output with the optimal size of paper. If you want to copy all originals with the same size of paper or copy 1-sided originals of different sizes to both sides, specify the paper with <Select Paper>.
  • Page 252: Copying Separately Scanned Originals Together (Job Build)

    Copying Copying Separately Scanned Originals Together (Job Build) 13WK-045 Even if you have too many originals to be placed in the feeder at once, you can scan the originals separately and copy them as a batch of documents. Originals scanned with both the feeder and the platen glass also can be copied at one time.
  • Page 253: Checking The Copy Results

    Copying Checking the Copy Results 13WK-046 Prior to a large amount of copying, you can check the copy result by printing a copy sample. You can also check scanned images by copying page by page when you scan originals. Confirming the copy results beforehand enables you to eliminate output mistakes.
  • Page 254 Copying ● Specify the pages based on the output page numbers. For example, if the number of pages of document is 10 and you copy with the 2 on 1 setting ( Copying Multiple Originals onto One Sheet (N on 1)(P. 234) ), the number of finished pages becomes 5.
  • Page 255 Copying Press <Print & Check> <Close>. Press ➠ The check print is output. Check the result. If there is no problem with the copy result To scan the next original, place the original and press . After scanning all of the pages, press <Start Copying>...
  • Page 256: Copying Immediately By Interrupting Other Jobs

    Copying Copying Immediately by Interrupting Other Jobs 13WK-047 You can copy immediately even while another operation is being performed. This is convenient for cases in which you only want to copy several pages urgently, but another person's output will not finish soon. Place the original.
  • Page 257: Functions Useful For Making And Managing Material

    Copying Functions Useful for Making and Managing Material 13WK-048 You can attach page numbers and dates when copying. In addition, attaching serial numbers or "CONFIDENTIAL" to important material calls attention to the handling of the material. Finishing by Collating/ Finishing with the Other Finishing Grouping(P.
  • Page 258: Finishing By Collating/Grouping

    Copying Finishing by Collating/Grouping 13WK-049 When copying two copies or more from the feeder, you can select collating or grouping for the order of printouts. Select "Collate" to print in sequential page order. Select "Group" to print bundles of each page, as in 10 sheets for the first page, 10 sheets for the second page, and so forth.
  • Page 259 Copying ● Depending on finishing functions, the installation of optional devices is needed. Optional Equipment(P. 1090) ● Depending on the paper type, you cannot use finishing functions. Specifications(P. 1029) When placing an original on the platen glass ● Pressing <Options> <Job Build>...
  • Page 260: Finishing With The Stapler

    Copying Finishing with the Stapler 13WK-04A You can bind each copy with the stapler after a collate or group output. Place the original. Placing Originals(P. 106) Press <Copy> on the Main Menu. <Main Menu> Screen(P. 94) Press <Options> on the Copy Basic Features screen. Copy Basic Features Screen(P.
  • Page 261 Copying ● To staple in the section where the paper is folded in half, select <Saddle Stitch>. Depending on the option, you can attach a cover or change the folding position. When trimming the edges of the output sheets, you can adjust the trimming position.
  • Page 262: Other Finishing Functions

    Copying Other Finishing Functions 13WK-04C Depending on the installed options, you can use other finishing functions. Optional Equipment(P. 1090) Rotate 90 Degrees You can output each set of paper in alternating portrait and landscape orientation. Hole Punch You can make punch holes for filing. Saddle Fold Using the booklet finisher, you can fold the output sheets in half.
  • Page 263: Attaching Numbers And Symbols To Copies

    Copying Attaching Numbers and Symbols to Copies 13WK-04E You can attach page numbers, management numbers, or dates, etc. when copying. You can also attach stamps which read "Confidential," etc. This allows for easier management in situations such as when you distribute multiple copies of documents.
  • Page 264 Copying ● In <Set Details>, you can adjust the printing position and change the print position when performing two- sided printing. ● Enter a positive (+) value for X to move the printing position to the left, or a minus (-) value for Y to move the printing position upward.
  • Page 265 Copying ● Copy set numbers can be printed together with dates or text. <Print Settings> <Copy Set Numbering Option Settings>(P. 763) LINKS <Common>(P. 760) <Print Settings>...
  • Page 266: Making Booklets

    Copying Making Booklets 13WK-04F You can make easy-to-read professional-looking booklets with binding margins and covers. In addition, you can efficiently configure the settings for making booklets such as page layout, 2-sided copying, and adding covers. Making Booklets (Booklet Setting Binding Margins(P. 260) Adding a Cover and Back Copying)(P.
  • Page 267: Making Booklets (Booklet Copying)

    Copying Making Booklets (Booklet Copying) 13WK-0S5 You can set the print layout so that the printouts turn into a booklet when they are folded in half. Using options enables you to automatically process operations such as folding in half and stapling in the crease (Saddle Stitch). Optional Equipment(P.
  • Page 268 Copying ● When you perform booklet copying with 2-sided originals, press <2-Sided Original> and select <Book Type> or <Calendar Type> as necessary. ● When you copy an original that is already in booklet format, such as one printed from the machine using booklet copying, press <Do Not Booklet Scan>.
  • Page 269 Copying ● If you use heavy paper for the cover, you can only print on <Front Inside Cover> and <Back Inside Cover> depending on the thickness of the paper. <Opening Type> Select the opening type and press <OK>. Press <Set Details> and specify detailed settings as necessary. When the number of pages is large When the number of pages is large and the booklet cannot be stapled together, you can divide it into volumes so that they can be stapled.
  • Page 270 Copying ● If <Trim> is displayed, you can trim the protruding part to align the edge of the booklet. ● If you can select <Adjust Trim Width>, you can adjust the trimming position. Adjusting the saddle stitch position You can shift the folding position and stapling position at the same time. Press <Change Fold/Stitch Position>.
  • Page 271 Copying Press <OK> <Close> <OK>. Making the booklet with square spine If the option for a square spine finish is available, you can make a booklet that has many pages with a flat spine by folding the bound portion at right angles. Press <Saddle Press>.
  • Page 272: Setting Binding Margins

    Copying Setting Binding Margins 13WK-04J You can make binding margins for stapling or punching holes. You can set binding margins on the front side and back side of pages individually. ● When the margin is set, images are shifted by the margin width and copied. An original whose image extends all the way to the edges of the sheet may be partially cut off on the copy.
  • Page 273 Copying Press <OK> <Close>. Press ➠ Copying starts.
  • Page 274: Adding A Cover And Back Cover

    Copying Adding a Cover and Back Cover 13WK-04K When making a booklet, you can add a front cover and a back cover using paper different from the body such as heavy paper and colored paper. You can specify whether to copy to the cover and the back cover as well. ●...
  • Page 275 Copying Press ➠ Copying starts. LINKS Making Booklets (Booklet Copying)(P. 255)
  • Page 276: Useful Copy Functions

    Copying Useful Copy Functions 13WK-04L You can copy while shifting the position of images from the machine. The machine also has useful functions such as copying both sides of an ID card onto a single page, and notifying you when copying in large quantities is completed by e-mail.
  • Page 277 Copying Notifying You of the Completion Making ID Card Copies(P. 289) Area Designation(P. 291) of Copying by E-Mail(P. 287) Enlarging an Image to Make a Poster(P. 295)
  • Page 278: Copying Free Size Originals

    Copying Copying Free Size Originals 13WK-04R You can scan free size originals automatically and fit to the paper selected for copying. Copying 2-sided originals is also available with this function. Place free size originals in the feeder. Place the originals in the feeder. Placing Originals(P.
  • Page 279: Mirroring Images (Mirror Image)

    Copying Mirroring Images (Mirror Image) 13WK-04S This function enables you to copy the original image reversed, as if it were a reflection in a mirror. Without using a computer, you can easily create symmetrical graphics and diagrams. Place the original. Placing Originals(P.
  • Page 280: Shifting The Image

    Copying Shifting the Image 13WK-04U This function enables you to make copies with the entire image shifted towards an edge or the center of the page. Shift the image when you want to make blank space on the page to input or arrange text and images on material. Shifting the Image to an Edge or the Center(P.
  • Page 281 Copying Specifying Moving Distance If no blank space exists because the original image and the output paper are the same size, or if you want to shift images by a few millimeters, specify the moving distance. Place the original. Placing Originals(P. 106) Press <Copy>...
  • Page 282: Copying With The Image Repeated (Repeat Images)

    Copying Copying with the Image Repeated (Repeat Images) 13WK-04W You can copy the same image repeatedly on one page. You can easily make address labels and coupons. Pay attention to the sizes of the original and the output paper ● When making address labels, set an original that is the same size as a single label and manually select the output paper size ( Basic Copy Operations(P.
  • Page 283 Copying ● Specify the vertical and horizontal number of times to repeat respectively. ● When setting to <Auto>, the image is repeated automatically until the images fill the paper. Set blank spaces between images and press <OK>. ● Enter the blank space width. If you want to set a different blank space width above the image, under the image, to the left of the image, and to the right of the image, press <Adjust Independently>...
  • Page 284: Inserting Sheets And Chapter Pages (Insert Sheets)

    Copying Inserting Sheets and Chapter Pages (Insert Sheets) 13WK-04X You can insert sheets between content pages. For example, when you make a large amount of copies, you can easily check the number of output sheets by inserting colored paper every 50 pages. Inserted sheets can be used as chapter pages if you print on them.
  • Page 285 Copying Specify the page to insert the sheet. ● Enter the page to insert the sheet using the numeric keys. For example, when copying 100 pages, if you want to insert the sheet after the 50th page, enter "51." Specify detailed settings. ●...
  • Page 286: Inserting Tab Paper

    Copying ● If you do not copy anything on the back side of the chapter page and leave it blank, select <Chapter Pages> in step 5. You do not need to configure <Print Settings> because <Chapter Pages> is set to print only on one side by default.
  • Page 287 Copying To print on the tab, set the printing position and press <OK>. ● If you will not print on the tab, just press <OK> without setting anything. ● To print properly on the tab, the copy position needs to be shifted slightly as in the following illustration. Enter how far to shift.
  • Page 288 Copying Press <OK> <Close>. Press ➠ Copying starts. TIPS ● Instead of inserting the tab paper when copying, you can print the tab paper by itself. Load the tab paper, place the original to be printed on the tab paper, and press <Print on Tab> in step 4. LINKS Inserting Sheets When Copying Onto Transparencies(P.
  • Page 289: Inserting Sheets When Copying Onto Transparencies

    Copying Inserting Sheets When Copying Onto Transparencies 13WK-04Y When copying onto transparencies, you can prevent transparencies from sticking together by inserting sheets between transparencies. You can also print on inserted sheets. Load transparencies and paper to insert. ● Load the transparency in the multi-purpose tray and the paper to insert in the paper drawer, and specify the paper size and type for the transparency and paper.
  • Page 290 Copying ➠ Copying starts. LINKS Inserting Sheets and Chapter Pages (Insert Sheets)(P. 272)
  • Page 291: Superimposing Images

    Copying Superimposing Images 13WK-050 You can register images such as logos and decorated frames as image forms, and superimpose them on the output. This function enables you to print company logos on handouts for meetings or unify the design of business proposals by adding frames.
  • Page 292 Copying Press <OK> <Close>. ● To change the name of a form image already registered, select the form image from the list in step 5 and press <De- tails> <Rename Form>. To delete a form image, select the form image from the list and press <Delete>.
  • Page 293 Copying Select the form image to superimpose and press <Next>. ● If you want to print a form image by itself to check the output, select the form image from the list and press <Check Print>. If you want to confirm the size of the form image and the overlap setting, press <De- tails>.
  • Page 294: Combining Jobs With Different Settings Into A Single Job (Merge Job Blocks)

    Copying Combining Jobs with Different Settings Into a Single Job (Merge Job Blocks) 13WK-051 You can scan multiple originals with different settings, and then combine the jobs into a single job and print it out. For example, scan one original document with the Hole Punch setting and another original document with the 2-sided setting, after that, you can combine these documents into a single job and add page numbers or attach covers to the whole output.
  • Page 295 Copying Press <Scan Settings of Next Block>. Place the next original, configure settings on the Copy Basic Features screen and press ● Repeat steps 6 and 7 for the originals you want to combine. ● To apply the last setting you used to the original, place the original and press Press<Check/Merge All Blocks>.
  • Page 296 Copying <Add Cover>/<Insert Sheets> You can include covers and insert sheets (chapter pages). Adding a Cover and Back Cover(P. 262) Inserting Sheets and Chapter Pages (Insert Sheets)(P. 272) <Edit & Adjust> You can preview pages, or delete specific pages or jobs. <Add Originals>...
  • Page 297: Storing Copy Documents In The Machine

    Copying Storing Copy Documents in the Machine 13WK-052 You can save scanned documents in the "Mail Box" of the machine temporarily and print them out later. The data is saved for a certain period of time. Place the original. Placing Originals(P. 106) Press <Copy>...
  • Page 298 Copying ➠ Documents are scanned and saved in the Mail Box. A duplicate of the document is output at the same time. ● If you do not need the duplicate, press <Copy upon Storing> on the screen in step 5 to clear the check box. ●...
  • Page 299: Notifying You Of The Completion Of Copying By E-Mail

    Copying Notifying You of the Completion of Copying by E-Mail 13WK-053 You can receive an e-mail notifying you that originals are finished copying. When performing a large copying job or reservation copies ( Basic Copy Operations(P. 210) ), you do not need to wait beside the machine for the print completion.
  • Page 300 Copying Press ➠ Documents are scanned and copying starts. When copying is complete, the notification e-mail is sent to the specified address.
  • Page 301: Making Id Card Copies

    Copying Making ID Card Copies 13WK-054 This function enables you to copy both the front and back of an ID card onto a single sheet of paper. This function is useful when copying ID cards (identification cards) such as driver's licenses, because the orientation and print position of the images of both sides of the ID card are aligned automatically according to the paper size.
  • Page 302 Copying Press <OK>. Press <OK> <Close>. Press to scan the front side. ➠ Once scanning is completed, a screen will appear notifying you that preparations to scan the back side are complete. Turn the ID card over so that its back side is facing down and press to scan the back side.
  • Page 303: Area Designation

    Copying Area Designation 13WK-055 You can extract a single part of an original for copying, like when trimming photos or cutting out articles from a newspaper. Since you can specify the area to copy while checking the preview screen, it is not necessary to cut the original. Use the edit pen stored in the control panel to specify the area.
  • Page 304 Copying ● Touch two opposing points with the edit pen to specify a rectangular area. Specify an area that encloses the area you want to copy in a rectangle. Two opposing points to enter The area to copy ● To cancel a point you have specified, press <Delete Point>. To delete the area after you have specified it, press <Clear Area>.
  • Page 305 Copying Framing Blanking Confirm whether the areas are specified correctly, and press <OK>. ● To adjust an area, press <OK> to return to step 7, press <Clear Area> or <Fine Adjust>, and specify the area again. If you select <Blanking> in step 8, press <OK> and proceed to step 12. Press <Next >...
  • Page 306 Copying the diagram, measure the distance between the right edge of the area and the original's right edge (X1), the left edge of the area and the original's right edge (X2), the top edge of the area and the original's top edge (Y1), and the bottom edge of the area and the original's top edge (Y2), press <Numeric Key Entry>...
  • Page 307: Enlarging An Image To Make A Poster

    Copying Enlarging an Image to Make a Poster 13WK-056 You can enlarge an image and copy it to multiple sheets of paper to create a large poster by joining the sheets together. There are two methods for copying to multiple sheets of paper; specifying the copy ratio only, and specifying the number of sheets of paper to use.
  • Page 308 Copying ● The poster size after the copied sheets are joined will be slightly smaller than the value in the table. TIPS Joining the copied sheets The copied sheets have areas where the images overlap ( ), as indicated in the diagram below. When joining the sheets together, cut these areas to an appropriate width and glue them together.
  • Page 309 Copying Press <Poster>. Press <Copy Ratio> <Next>. Specify the copy ratio, and press <OK>. ● Specify the copy ratio using the buttons on the screen or the numeric keys. Press ➠ Copying starts. Specifying the Paper Size to Use and Number of Sheets If you want to create a poster by selecting the paper because you want to use paper in the multi-purpose tray or if there is only a specific size of paper loaded in the machine, it is necessary to specify the paper size and number of sheets.
  • Page 310 Copying Press <Copy Ratio>. Press <Poster>. Press <Number of Output Pages> <Next>. Press <Change>, select the paper size, and press <OK>. ● If you select the multi-purpose tray, specify the paper size and type to load. Select the number of sheets, and press <OK>.
  • Page 311 Copying Press ➠ Copying starts.
  • Page 312: Restricting Copying Of Confidential Documents

    Copying Restricting Copying of Confidential Documents 13WK-057 In order to prevent carelessly copying documents that include personal or confidential information, the machine provides a "Secure Watermark" function and a "Document Scan Lock" function. Secure Watermark enables you to embed hidden text such as "CONFIDENTIAL" on output copies. If the output copies are copied again, the text emerges as a warning.
  • Page 313: Embedding The "Top Secret" Text (Secure Watermark)

    Copying Embedding the "TOP SECRET" Text (Secure Watermark) 13WK-058 When copying documents that include confidential information, you can embed invisible text such as "TOP SECRET" or "CONFIDENTIAL" to warn unauthorized users not to copy them. When copying a document that has already been copied, the embedded text appears across the entire page, preventing unauthorized copies of copies.
  • Page 314 Copying ● To edit or delete registered text, press <Register>, select the text from the list, and press <Edit> or <Delete>. Embedding dates Press <Date>. Set the dates to embed. ● The dates set in the machine are displayed in <Specify date>. To embed other dates, enter using the numeric keys.
  • Page 315 Copying Specify the print settings for the watermark. ● Set the character format. ● You can adjust the density of patterns and backgrounds. If you press <Adjust Background/Character Contrast> <Sample Print>, a sample of the pattern and background is printed. Check the sample and press to adjust the density.
  • Page 316: Disabling Copying Of Documents (Document Scan Lock)

    Copying Disabling Copying of Documents (Document Scan Lock) 13WK-059 Embedding "Scan Lock Information" when copying enables you to restrict reproduction by copying or scanning. In addition, embedding "Tracking Information" enables you to analyze embedded information on the output and find out who, when, and with which machine a copy or print was made.
  • Page 317: Restricting Copying Using A Tl Code

    Copying Restricting Copying Using a TL Code 13WK-05A Embedding a TL Code when copying originals enables the restriction of reproduction. It is possible to not only restrict reproduction, but also to permit reproduction only when login information and passwords are identified. ●...
  • Page 318 Copying Press <Tracking Information>. Press <Set> <OK>. ● To embed arbitrary character strings other than department ID or user name, dates and time, or the device name, enter the characters by pressing <Custom Characters>. Press <OK> <Close>. Press ➠ Copying starts. Embedding a Secure Watermark ●...
  • Page 319: Restricting Copying Using A Qr Code

    Copying Restricting Copying Using a QR Code 13WK-05C Embedding a QR Code when copying originals enables the restriction of reproduction. You also can embed only Tracking Information without prohibiting reproduction. ● For information on how to enable Document Scan Lock using QR code, see Using QR Code to Restrict Copying(P.
  • Page 320 Copying Press <OK> <Close>. Press ➠ Copying starts. Embedding a Secure Watermark ● You can embed a Secure Watermark together with QR Codes as well. For information on setting the Secure Watermark, see Embedding the "TOP SECRET" Text (Secure Watermark)(P. 301) .
  • Page 321: Reducing Copying Operations

    Copying Reducing Copying Operations 13WK-05E You can eliminate the need to specify the same settings every time you make copies by recalling previously used settings. In addition, switching the Copy Basic Features screen ( Copy Basic Features Screen(P. 208) ) to the "Express Copy Screen"...
  • Page 322: Recalling Previously Used Copy Settings (Previous Settings)

    Copying Recalling Previously Used Copy Settings (Previous Settings) 13WK-05F You can recall the previously used copy settings. The details of the recalled setting can be changed before copying. Place the original. Placing Originals(P. 106) Press <Copy> on the Main Menu. <Main Menu>...
  • Page 323: Changing The Settings Quickly (Express Copy Screen)

    Copying Changing the Settings Quickly (Express Copy Screen) 13WK-05H Switching the Copy Basic Features screen from the "Regular Copy Screen" to the "Express Copy Screen" enables you to change the settings related to basic copy operation ( Basic Copy Operations(P. 210) ) more quickly. For example, to copy both sides of a an original using the Regular Copy Screen, you need to press <2-Sided>...
  • Page 324: Number Of Copies

    Copying Press this icon to register the current settings in <Favorite Settings> of or to change the buttons displayed in Registering a Combination of Frequently Used Functions(P. 159) Customizing the Basic Features Screen(P. 162) Number of copies Displays the number of copies. Enter using the numeric keys. <Options>...
  • Page 325 Faxing Faxing Faxing ................................... 314 ..........................316 Fax Basic Features Screen ......................... 319 Basic Operations for Sending Faxes ..........................332 Canceling Sending Faxes ..............................333 Receiving Faxes ..........................335 Sending Faxes Successfully ................... 336 Checking Scanned Images Before Sending (Preview) .....................
  • Page 326: Faxing

    Faxing Faxing 13WK-05J This chapter introduces the basic methods for sending and receiving faxes as well as convenient fax functions you can use according to your needs. ◼ Introduction to Basic Operations This section describes the Fax Basic Features screen and the basic sending and receiving methods. Fax Basic Features Screen(P.
  • Page 327 Faxing ◼ Using Fax Functions More Fully This section describes how to send and receive faxes via the Internet. You can also learn how to use a multifunction printer without the ability to fax for sending and receiving faxes via other multifunction printers on the network. Using Internet Faxes (I-Fax)(P.
  • Page 328: Fax Basic Features Screen

    Faxing Fax Basic Features Screen 13WK-05K Pressing <Fax> on the Main Menu displays the Fax Basic Features screen. Destination Displays the destination's name, the fax number, and the number of destinations you specified. <De- tails> Enables you to check the detailed information of the destination displayed in <Delete Dest.>...
  • Page 329 Recalling Previously Used Settings for Sending (Previous Settings)(P. 347) <To Remote Address Book> Press to specify destinations in one-touch buttons of other Canon multifunction printers. This button is available only when the Remote Address Book is activated for use. <Set Destination>(P. 803) <Acquire...
  • Page 330 Faxing Registering Destinations(P. 186)
  • Page 331: Basic Operations For Sending Faxes

    Faxing Basic Operations for Sending Faxes 13WK-05L This section describes the basic operations for sending fax documents. Place the original. Placing Originals(P. 106) Press <Fax> on the Main Menu. <Main Menu> Screen(P. 94) Specify the destination on the Fax Basic Features screen. Fax Basic Features Screen(P.
  • Page 332 Faxing Enables you to display a specific group of destinations. When you are logged in to the machine with personal authentication management, selecting <Personal Address List> displays your personal Address Book. <Search by Name> Enables you to search the destination by the name you are entering. Search buttons by first letter Enables you to narrow down a search by the first letter of the destination name.
  • Page 333 Faxing To send faxes overseas ● Enter the international access number, the country code, and the fax number, in that order. If you cannot successfully connect to the destination overseas, press <Pause> to insert a pause between a number and the next number. To send faxes with a subaddress ●...
  • Page 334 Faxing Search categories Select a criterion to search for destinations from name, fax number, organization name, and organization unit (department name, etc). Search conditions Select a search condition such as a destination name that contains "John" and a department name that begins with "Development."...
  • Page 335 Faxing Specifying How to Scan Originals If you are scanning free size/highly transparent originals, or the edge of image is missing when scanning, you need to manually specify the scanning size. Specifying the Scanning Size of Originals The machine can automatically scan both the front and back sides of an original. Scanning Both Sides of Originals You can scan two facing pages in a book or magazine onto separate pages in one operation.
  • Page 336 Faxing When scanning a long original Place the original in the feeder and select <Long Original>. To register the scanning size ● If you frequently specify the scanning size with the same values, register the size in <Custom> <Register Size> to quickly recall the setting for convenience. ◼...
  • Page 337 Faxing Press <Close>. Adjusting Image Quality You can select the resolution suitable for your type of original. The higher the resolution is, the clearer the image becomes, but the longer it takes to send. Selecting Resolution Specifying the type of original such as documents with characters only or magazines with photographs enables you to send with optimal image quality.
  • Page 338 Faxing ◼ Selecting Resolution Press the setting button for resolution. Select the resolution and press <OK>. ● A lower resolution is suitable for originals containing text only, while a higher resolution is suitable for originals containing photographs. The higher the resolution is, the more finely originals can be scanned. ◼...
  • Page 339 Faxing Press <Adjust> in <Background Density>. ● To adjust the background automatically, press <Auto> and proceed to step 4. ● When the type of original is set to <Text> ( Selecting the Type of Original(P. 326) ), and the following setting is specified, the density of the background is automatically adjusted.
  • Page 340 Faxing Enlarging or Reducing You can enlarge or reduce standard size originals to other standard sizes when scanning. Enlarging or Reducing in Standard Paper Sizes You can enlarge or reduce by specifying magnification (%). Enlarging or Reducing by Specifying Magnification ◼...
  • Page 341 Faxing Specify magnification and press <OK>. Press <Close>. Erasing Dark Borders (Erase Frame) When scanning originals that are smaller than the scanning size, frame lines of the originals may appear in the scanned image. When scanning a thick book, dark borders may appear. This function enables you to erase these frame lines and dark borders.
  • Page 342 Faxing Press <Erase Book Frame> and check <Original Size>. ● If the size displayed in <Original Size> is different from the size of the book, press <Change> to select the size. Press <Center> or <Sides> and enter each erasing width. Erasing punch holes in copies of documents Press <Erase Binding>...
  • Page 343 Faxing To send with the sender information ● You can send with the sender's name and fax number. <TX Terminal ID>(P. 776) To check the statuses for sent documents ● On the <Status Monitor/Cancel> screen, you can check the statuses for sent documents. This screen enables you to send faxes again or cancel sending after checking the statuses.
  • Page 344: Canceling Sending Faxes

    Faxing Canceling Sending Faxes 13WK-05R You can cancel scanning originals or sending faxes that are being sent or waiting to be sent. ◼ Canceling Scanning Originals Press <Cancel> on the displayed screen or Press <Yes>. ➠ Scanning originals is canceled. ◼...
  • Page 345: Receiving Faxes

    Faxing Receiving Faxes 13WK-05S ◼ When a fax is received The [Processing/Data] indicator on the control panel blinks green. When receiving is complete, the document is automatically printed and the indicator turns off. ● To cancel receiving, press <Receive> <Job Status> select a document <Cancel>.
  • Page 346 Faxing Checking Status and Log for Sent and Received Documents(P. 361)
  • Page 347: Sending Faxes Successfully

    Faxing Sending Faxes Successfully 13WK-05U This section describes how to avoid potential sending errors caused by incorrectly scanning documents or a busy line, etc. Checking Scanned Images Stamping Scanned Originals Checking the Connection to Before Sending (Preview)(P. 336) for Sending(P. 337) the Recipient Before Sending (Direct Send)(P.
  • Page 348: Checking Scanned Images Before Sending (Preview)

    Faxing Checking Scanned Images Before Sending (Preview) 13WK-05W You can check scanned images on the preview screen before sending. This function helps you immediately notice errors such as scanning unwanted pages accidentally and scanning skewed originals. Place the original. Placing Originals(P. 106) Press <Fax>...
  • Page 349: Stamping Scanned Originals For Sending

    Faxing Stamping Scanned Originals for Sending 13WK-05X The machine can apply a stamp on the front of originals that have been scanned. You can easily tell originals that have yet to be scanned from ones already scanned. Place the original in the feeder. Placing Originals(P.
  • Page 350: Checking The Connection To The Recipient Before Sending (Direct Send)

    Faxing Checking the Connection to the Recipient Before Sending (Direct Send) 13WK-05Y To successfully send faxes to the destination you intend, you can check beforehand that the recipient is connected and ready to start communication. As the machine bypasses memory when scanning originals, you can send faxes even if there is no memory available.
  • Page 351 Faxing To specify the scanning size of originals ● The scanning size of originals placed in the feeder is automatically set. To specify the size yourself, use the platen glass.
  • Page 352: Sending Faxes Manually (Manual Sending)

    Faxing Sending Faxes Manually (Manual Sending) 13WK-060 You can manually send fax documents after checking that the destination is ready to receive fax transmissions. Place the original. Placing Originals(P. 106) ● When you want to send multiple pages, place originals in the feeder. When the original is placed on the platen glass, you can only send one page.
  • Page 353: Notifying You By E-Mail Of The Completion Of Sending

    Faxing Notifying You by E-Mail of the Completion of Sending 13WK-061 You can receive an e-mail notifying you that sending documents is complete. Even if documents are waiting to be sent, you can use your computer or portable device to check whether sending documents is complete, giving you reassurance.
  • Page 354 Faxing Press ➠ Originals are scanned and sending starts. When sending is complete, the notification e-mail is sent to the specified address.
  • Page 355: Simplifying Sending Operations

    Faxing Simplifying Sending Operations 13WK-062 You can scan different size originals at once or send separately scanned documents together. By recalling previously used settings, you can simplify sending operations. Sending Different Size Originals Sending Separately Scanned Recalling Previously Used Together (Different Size Originals) Documents Together (Job Build) Settings for Sending (Previous (P.
  • Page 356: Sending Different Size Originals Together (Different Size Originals)

    Faxing Sending Different Size Originals Together (Different Size Originals) 13WK-063 You can place different size originals in the feeder and scan them at the same time. This eliminates the need to place originals separately. ● The combination of original sizes that you can scan is limited. Scanning with an improper combination may cause damage to the originals or paper jams.
  • Page 357 Faxing ● Select <Same Width> if you are placing the originals with the same width, or <Different Width> if you are placing the originals with different widths. Press <Close>. Press ➠ Originals are scanned and sending starts. ● When the originals with different widths are scanned together, the images of the smaller size originals may be slanted because the originals cannot be fixed with the slide guides.
  • Page 358: Sending Separately Scanned Documents Together (Job Build)

    Faxing Sending Separately Scanned Documents Together (Job Build) 13WK-064 Even if you have too many originals to be placed in the feeder at the same time, you can scan the originals separately and send them as a batch of documents. Documents scanned with both the feeder and the platen glass can also be sent at the same time.
  • Page 359: Recalling Previously Used Settings For Sending (Previous Settings)

    Faxing Recalling Previously Used Settings for Sending (Previous Settings) 13WK-065 You can recall the destinations specified in the past. Their scan settings such as density are also recalled at the same time. Place the original. Placing Originals(P. 106) Press <Fax> on the Main Menu. <Main Menu>...
  • Page 360: Useful Functions When Sending

    Faxing Useful Functions When Sending 13WK-066 This section describes how to send a document at a specified time and how to save a copy of a fax document in an external file server. Sending at a Specified Time(P. 349) Saving a Copy of a Sent Document(P. 351)
  • Page 361: Sending At A Specified Time

    Faxing Sending at a Specified Time 13WK-067 You can scan originals in advance and send the scanned documents at a specified time. Place the original. Placing Originals(P. 106) Press <Fax> on the Main Menu. <Main Menu> Screen(P. 94) Specify the destination on the Fax Basic Features screen. Fax Basic Features Screen(P.
  • Page 362 Faxing ● You can check on the <Status Monitor/Cancel> screen whether sending is complete or not. Checking Status and Log for Sent and Received Documents(P. 361) LINKS Notifying You by E-Mail of the Completion of Sending(P. 341)
  • Page 363: Saving A Copy Of A Sent Document

    Faxing Saving a Copy of a Sent Document 13WK-068 You can save a copy of a sent fax in a specified file server. The copy is converted into an electric file such as PDF and saved at the same time as sending, allowing you to organize it neatly and compactly.
  • Page 364 Faxing ● You can save a copy of a sent document by sending to multiple destinations which include a fax destination from the Scan Basic Features screen. To display fax destinations on the Scan Basic Features screen, it is necessary to set <Enable Fax in Scan and Send Function> to <On>. <Display Fax Function>(P.
  • Page 365: Various Receiving Methods

    Faxing Various Receiving Methods 13WK-069 The machine can be set to temporarily save received documents in it without printing. By checking and selecting documents you want to print, you can save paper. There is also a function to receive and keep confidential documents private.
  • Page 366: Saving Received Documents In The Machine (Memory Reception)

    Faxing Saving Received Documents in the Machine (Memory Reception) 13WK-06A You can have incoming documents saved in the storage location (Memory RX Inbox) of the machine without printing. By printing just what you need and deleting unnecessary documents such as direct mails from the Memory RX Inbox, you can save paper.
  • Page 367 Faxing Select <Memory RX Inbox>. ➠ A list of saved documents is displayed. Select a document to print and press <Print>. ● Pressing <Details> enables you to check information about the document, including senders' names and the number of pages received. Pressing <Display Image> enables you to check the contents of the document as well as select and delete pages.
  • Page 368: Keeping Received Documents Private

    Faxing Keeping Received Documents Private 13WK-06C This function is to save in the specified storage location (Confidential Fax Inbox) the received documents that match specific conditions. The Confidential Fax Inbox contains multiple boxes, and each box can be protected by password. By specifying a condition such as saving all documents from Company A in Box No.
  • Page 369 Faxing ● To delete the document to print, press <Delete File After Printing> before printing. ➠ Printing starts. TIPS ● You can set to receive the URL of the save location by e-mail when receiving documents. Just entering the URL in the address bar of a Web browser enables you to check the contents of documents from your computer through the Remote UI.
  • Page 370: Forwarding Received Documents Automatically

    Faxing Forwarding Received Documents Automatically 13WK-06E You can set to forward received documents to specified destinations. Fax numbers as well as e-mail addresses and shared folders in computers can be specified as forwarding destinations. Forwarding All Documents Automatically (Forwarding All) The machine forwards all received documents to specified destinations.
  • Page 371 Faxing Press <Conditions> and specify the conditions for the destinations to forward. ● A document will be forwarded if it is received from a destination that meets the conditions specified here. Example: Forwarding a fax from 1111111111 ● Receive Method: <Fax: Line Shared> ●...
  • Page 372 Faxing ● If the selected destination is a group address which contains a Mail Box, the received document will not be forwarded to (and stored in) that Mail Box. ● You cannot specify a WebDAV server as an I-fax forwarding destination. ●...
  • Page 373: Checking Status And Log For Sent And Received Documents

    Faxing Checking Status and Log for Sent and Received Documents 13WK-06F You can check the statuses and communication logs for sent and received documents. Checking the Statuses for Sent Documents(P. 361) Checking the Statuses for Received Documents(P. 362) Checking If Documents Are Sent or Received Successfully(P. 362) Checking the Statuses for Sent Documents Press Press <Send>...
  • Page 374 Faxing Checking the Statuses for Received Documents Press Press <Receive> <Job Status>. ● To display only fax documents, select <Fax> from the drop-down list in the upper-right of the screen. Check the statuses. ● Selecting a document and pressing <Details> enables you to check detailed information such as the sender's names and the number of pages.
  • Page 375 Faxing ● Selecting a document and pressing <Details> enables you to check detailed information about the document. A three-digit number in the <Error Code> column on the information represents an error code. You can check the causes and solutions for errors based on error codes. Countermeasures for Each Error Code(P.
  • Page 376: Sending Faxes From Your Computer (Pc Fax)

    Faxing Sending Faxes from Your Computer (PC Fax) 13WK-06H You can send fax documents created on your computer directly from your computer, just like printing operations. This method eliminates the need to print documents for faxing, allowing you to save paper. To use this function, you need to install a fax driver in your computer ( Installing Drivers(P.
  • Page 377: Sending Pc Faxes

    Faxing Sending PC Faxes 13WK-06J This section describes the basic flow of sending PC faxes from a computer. For Windows(P. 365) For Mac OS(P. 366) Open a document and display the print screen. Select the machine and click [Print] or [OK]. Click the [Enter Destination] tab, and specify the communication mode and fax number you are using.
  • Page 378 Faxing ● If [Confirm Fax Number/URI when Setting Destination] is set in the [Security Settings] dialog box, enter the specified fax number in the [Confirm Fax Number]. For details, see Help for fax driver. Click [Send]. ➠ Sending starts. ● To cancel sending, double-click the printer icon displayed in the task tray of the desktop, select the file to cancel, and click [Document] [Cancel]...
  • Page 379 Faxing Click [General Settings]. Click [Add Destination].
  • Page 380 Faxing Enter the destination name in [Destination Name] and fax number in [Fax Number], and then click [Add] [Cancel]. ● If you need to specify a number to dial an outside line, click [Outside Dialing Prefix] [Settings] on the [Special Features] panel, and then enter the number. Click [Print].
  • Page 381: Using Internet Faxes (I-Fax)

    Faxing Using Internet Faxes (I-Fax) 13WK-06K Internet fax (I-fax) is a function to send and receive faxes via the Internet. Scanned documents are converted into TIFF format image and are sent as e-mail attachments. Even if you are sending to a distant place or you have lots of documents to send, you do not have to worry about transmission costs because telephone lines are not used.
  • Page 382: Sending I-Faxes

    Faxing Sending I-Faxes 13WK-06L Place the original. Placing Originals(P. 106) Press <Scan and Send> on the Main Menu. <Main Menu> Screen(P. 94) Specify the destination on the Scan Basic Features screen. Scan Basic Features Screen(P. 408) Specifying Destinations from the Address Book Specifying Destinations from One-Touch Buttons Entering Destinations Manually Specifying Destinations in the LDAP Server...
  • Page 383 Faxing Enables you to search the destination by the name you are entering. Search buttons by first letter Enables you to narrow down a search by the first letter of the destination name. Specifying Destinations from One-Touch Buttons Press <One-Touch>. Select the desired one-touch button and press <OK>.
  • Page 384 Faxing ● If you send an I-fax to a destination that does not support the transmission mode, the <Status Monitor/ Cancel> screen displays <Awaiting result...> even if sending is complete. This message is displayed until the time set for <Full Mode TX Timeout> passes. <Full Mode TX Timeout>(P.
  • Page 385 Faxing ● When <Change Address Book> is displayed, press <Change Address Book> <LDAP Server>. ● If the network password input screen is displayed, enter the user name and password and press <OK>. Press <Search by Conditions>. ● To display all the destinations in the LDAP server without specifying any conditions, proceed to step 5. Specify the search conditions.
  • Page 386 Faxing Press <Start Searching>. ➠ The search results are displayed. ● To search with another condition, press <Delete> to delete the specified settings and then set a new condition. Select destination and press <Specify E-Mail Address as I-Fax> <OK>. Check the displayed message and press <OK>. Press <Details>.
  • Page 387 Faxing ● See the following for details. Basic Operations for Scanning Originals(P. 411) Scanning Clearly(P. 426) Scanning Efficiently(P. 432) Useful Scanning Functions(P. 440) Press ➠ Originals are scanned and sending starts. ● To cancel scanning, press <Cancel> or <Yes>. When <Press the [Start] key to scan the next original.> is displayed Place the next original to scan and press .
  • Page 388 Faxing LINKS Registering Destinations(P. 186) Registering the LDAP Server(P. 49) <Set Destination>(P. 803)
  • Page 389: Receiving I-Faxes

    Faxing Receiving I-Faxes 13WK-06R ◼ When an I-fax is received The [Processing/Data] indicator on the control panel blinks green. When receiving is complete, the document is automatically printed and the indicator turns off. ● To cancel receiving, press <Receive> <Job Status> select a document <Cancel>.
  • Page 390: Using Remote Faxes

    Faxing Using Remote Faxes 13WK-06S Even if you have a multifunction printer without the ability to fax, you can use the printer to send and receive faxes via another multifunction printer with fax functionality if both printers are on the same network. In this case, the printer with fax functionality and the printer without fax functionality can be likened to a server machine and client machine, respectively.
  • Page 391 Printing Printing Printing ................................380 ..........................382 Printing From a Computer ............................385 Canceling Printing ..................... 387 Checking the Printing Status and History ........................389 Advanced Functions for Printing ....................390 Printing After Checking the Document (Hold) ................391 Sending Documents for Job Hold From a Computer ....................
  • Page 392: Printing

    Printing Printing 13WK-06U You can print documents and images prepared on a computer. This section introduces basic procedures and convenient printing functions. ◼ Introduction of basic operations This section describes the basic operation methods when printing from a computer. Printing From a Computer(P. 382) Canceling Printing(P.
  • Page 393 Printing ● You can print photographs, PDF files, etc. from a mobile device such as a smart phone, tablet, etc. For more information, see Linking with Mobile Devices(P. 521) .
  • Page 394: Printing From A Computer

    Printing Printing From a Computer 13WK-06W This section describes basic printing from a computer with the printer driver installed. Help for Printer Drivers(P. 382) Basic Printing Operations(P. 382) Help for Printer Drivers Clicking [Help] (Window) or (Mac OS) on the printer driver setting screen displays the Help screen. For information that is not in the User's Guide, including about driver features and how to set up those features, see Help.
  • Page 395 Printing Click [Print] or [OK]. ➠ Printing starts. ● If you want to cancel, see Canceling Printing(P. 385) . When printing from the Windows store application on Windows 8/Server 2012 or Windows 8.1/Server 2012 R2 ● Display the charm on the right side of the screen and select [Devices] [Print](Windows 8.1/Server 2012 R2 only) the machine...
  • Page 396 Printing Click [Print]. ➠ Printing starts. ● If you want to cancel, see Canceling Printing(P. 385) . LINKS Checking the Printing Status and History(P. 387)
  • Page 397: Canceling Printing

    Printing Canceling Printing 13WK-06X You can cancel printing before it has finished. You can also cancel a print job on the control panel of the machine. Checking the Printing Status and History(P. 387) In case of Windows(P. 385) In case of Mac OS(P. 386) Double-click the printer icon on the system tray in the lower-right of the screen.
  • Page 398 Printing Click the printer icon displayed on the Dock. Select the document to cancel and click [Delete] or ➠ Printing is canceled.
  • Page 399: Checking The Printing Status And History

    Printing Checking the Printing Status and History 13WK-06Y You can check the wait status for print jobs and whether or not an error has occurred during printing. Operations such as printing the document ahead of other documents and temporarily suspending or canceling printing are possible as well.
  • Page 400 Printing LINKS Canceling Printing(P. 385)
  • Page 401: Advanced Functions For Printing

    Printing Advanced Functions for Printing 13WK-070 This section introduces printing functions such as running a print job efficiently, or improving the security on printing. Printing After Checking the Printing Documents Retained in Printing With Settings Disabling Document (Hold)(P. 390) the Machine (Forced Hold Printing) Unauthorized Copying(P.
  • Page 402: Printing After Checking The Document (Hold)

    Printing Printing After Checking the Document (Hold) 13WK-071 By temporarily storing a document (Print Job) in the Job Hold area from the computer, etc., you can print a trial before starting a large print job, print documents in the order of priority, or print after viewing the final condition settings. This function is called "Job Hold."...
  • Page 403: Sending Documents For Job Hold From A Computer

    Printing Sending Documents for Job Hold From a Computer 13WK-072 To print the document with using the Job Hold, you need to send the document as a print job for Job Hold from the installed driver on the computer. ● You can move documents saved in a temporary storage space (Mail Box) of the machine to the Job Hold saving area.
  • Page 404 Printing ➠ The document is sent to the Job Hold saving area. Open a document and display the print screen. ● For information on displaying the print screen, see Help of each application. Select the machine. Specify the print settings as necessary and click [OK]. Select [Hold] at [Job Processing] of the [Special Features] panel.
  • Page 405: Using The Files In The Mail Box On Job Hold

    Printing Using the Files in the Mail Box on Job Hold 13WK-073 You can move or copy documents saved in a temporary storage space (Mail Box) to the Job Hold saving area. For example, you can use the scanned document saved in Mail Box after moving/copying it. Press <Access Stored Files>...
  • Page 406: Printing Job Hold Documents

    Printing Printing Job Hold Documents 13WK-074 Press <Hold> on the Main Menu. <Main Menu> Screen(P. 94) Select documents. <Hold Job List> ● The selection status of documents, icons indicating document types, as well as the document names and dates/times at which they were saved are displayed. ●...
  • Page 407 Printing <Cancel> Cancels printing. <Print Job List> Icons indicating the printing status of documents, the current status, and waiting time are displayed. Set in accordance with the purpose. Checking the printed material in the test print (Print Sample) Press <Details/Edit> <Print Sample>.
  • Page 408: Printing Documents Retained In The Machine (Forced Hold Printing)

    Printing Printing Documents Retained in the Machine (Forced Hold Printing) 13WK-075 To avoid leaving printed material, accidental information leakage, misprinting, etc., the administrator sets to store the document before printing. To print the stored document, see the followings. <User Registration Method>(P. 808) <Forced Hold>(P.
  • Page 409 Printing ● <Shared>: Documents held based on specific conditions according to forced hold settings are displayed. All users can display/print these documents. ● <Group>: Displays documents that have the same group information as the user who is logged in. Uses Department IDs to identify groups.
  • Page 410 Printing ● For information on setting items, see "Help" by clicking [Help] on the printer driver setting screen (Windows only). ● Encrypted Secure Print cannot be used with Mac OS. ● To use encrypted secure printing, install the "Encrypted Secured Print Driver Add-in for Client PC" to the printer driver.
  • Page 411: Printing With Settings Disabling Unauthorized Copying

    Printing Printing With Settings Disabling Unauthorized Copying 13WK-076 When printing documents including personal or confidential information, it is necessary to avoid leaks caused by unauthorized copying by third parties. To prevent unauthorized copying, the machine is equipped with a "Secure Watermark" function that prompts attention by making characters such as "TOP SECRET"...
  • Page 412 Printing Select the machine and click [Properties]. Click [Advanced Settings] on the [Finishing] tab. Select [On] at [Secure Printing Function of Device] and click [OK]. Click [OK]. Click [Print] or [OK]. ➠ Printing is executed using the Secure Watermark and Document Scan Lock functions. LINKS Restricting Copying of Confidential Documents(P.
  • Page 413: Various Printing Methods

    Printing Various Printing Methods 13WK-077 This section introduces printing method using the Remote UI, or how to print a file stored in memory media. Directly Printing Files without Opening Printing From Memory Media (Media Print)(P. 404) Them(P. 402)
  • Page 414: Directly Printing Files Without Opening Them

    Printing Directly Printing Files without Opening Them 13WK-078 By using remote UI, it is possible to print files saved on a computer or network directly from the machine without using the printer driver. You do not need to open files on the computer for printing. Start the Remote UI.
  • Page 415 Printing ● Do not click [Start Printing] repeatedly during file transfer. Otherwise, file malfunction may occur and the file may not be transferred. ● Printing may not be performed properly depending on the data. ● If printing with Direct Print is not possible or the printing position deviates, opening files from the application and using the printer driver may enable proper printing.
  • Page 416: Printing From Memory Media (Media Print)

    Printing Printing From Memory Media (Media Print) 13WK-079 It is possible to print files saved on memory media directly from the machine without using a computer. This is convenient when printing after bringing data back from an outside location or when printing data you have brought with you to a business destination.
  • Page 417 Scanning Scanning Scanning ................................406 ..........................408 Scan Basic Features Screen ......................411 Basic Operations for Scanning Originals ..................424 Checking Status and Log for Scanned Documents ..............................426 Scanning Clearly ..........................427 Adjusting Image Quality ............................428 Adjusting Density ..................
  • Page 418: Scanning

    Scanning Scanning 13WK-07A Scanning paper originals enables you to convert them into electronic files, such as PDF, commonly supported by a computer. Converted files can be sent as e-mail attachments from the machine, or saved in a file server. This chapter describes a variety of useful functions for easy scanning as well as basic operations.
  • Page 419: Scanning Using A Computer

    Scanning Sending/Saving Different Size Originals Together (Different Size Originals)(P. 433) Scanning a Facing Page Original and Storing/Sending it as Two Separate Pages(P. 435) Scanning to Make a Booklet (Booklet Scan)(P. 437) Sending/Saving Separately Scanned Documents Together (Job Build)(P. 439) ◼ Efficiently, Reliably, Safely This section describes a variety of functions useful for increasing working efficiency, avoiding operation errors, and enhancing security.
  • Page 420: Scan Basic Features Screen

    Scanning Scan Basic Features Screen 13WK-07C Pressing <Scan and Send> on the Main Menu displays the Scan Basic Features screen. <Address Book> Enables you to specify a sending destination and a save location registered in the Address Book. <One-Touch> Enables you to specify a sending destination and a save location registered in one-touch buttons. <New Destination>...
  • Page 421: Personal Folder

    Scanning Function setting buttons Displays the most frequently used buttons from <Options>. You can also press to change which buttons are displayed. ● If the button for the function that you want to use is not displayed, press <Options> and select the desired button.
  • Page 422 Scanning Registering Destinations(P. 186)
  • Page 423: Basic Operations For Scanning Originals

    Scanning Basic Operations for Scanning Originals 13WK-07E This section describes the basic operations for scanning originals. Place the original. Placing Originals(P. 106) Press <Scan and Send> on the Main Menu. <Main Menu> Screen(P. 94) Specify the destination on the Scan Basic Features screen. Scan Basic Features Screen(P.
  • Page 424 Scanning Destination type buttons Pressing , and displays e-mail, file server, and group destinations, respectively. Drop-down list for selection of Address Book types When you are logged in to the machine with personal authentication management, selecting <Personal Address List> displays your personal Address Book. You can also display dedicated user group address lists (User Group Address Lists) in which you are included.
  • Page 425 Scanning Press <New Destination> and select <E-Mail> or <File>. ● Selecting <Store in Mail Box> enables you to save scanned documents in the Mail Box of the machine. ● Selecting <I-Fax> enables you to send scanned documents as a fax via the Internet. Specify the destination and press <OK>.
  • Page 426 Scanning Search categories Select a criterion to search for destinations from name, e-mail address, organization name, and organization unit (department name, etc). Search conditions Select a search condition such as a destination name that contains "John" and a department name that begins with "Development."...
  • Page 427 Specifying Destinations from the Address Book of a Mobile Device You can specify a destination from the address book of a mobile device. To use this function, you must install the "Canon PRINT Business" application to your mobile device. Utilizing the Machine through Applications(P.
  • Page 428 Scanning Selecting a File Format Scanned originals are converted into electronic files such as PDF. Select the file format according to your purposes and environment of use. Press the setting button for file format. Select the file format. ● Depending on the file format you are selecting, you can specify the additional functions including <Compact>.
  • Page 429 Scanning Selecting Resolution To scan an original clearly, increase the resolution. To reduce the file size, decrease the resolution. Press the setting button for resolution. Select the resolution and press <OK>. ● Depending on the file format you are selecting, the resolution that you can select is limited. Specifying the Scanning Size of Originals If you are scanning free size/highly transparent originals, or the edge of image is missing when scanning, you need to manually specify the scanning size.
  • Page 430 Scanning Select the scanning size and press <OK>. When scanning a free size original Place the original in the feeder and select <Free Size>. When specifying the values of scanning size Place the original on the platen glass, select <Custom>, and enter the height and width of the original. When scanning a long original Place the original in the feeder and select <Long Original>.
  • Page 431 Scanning <Auto (Color/Gray)> Determines automatically what color is used for scanning according to the color of an original. For example, color pages are scanned in color, and monochrome pages are scanned in grayscale (monochrome gradation). <Auto (Color/B&W)> Determines automatically what color is used for scanning according to the color of an original. For example, colored pages are scanned in color, and monochrome pages are scanned in black and white.
  • Page 432 Scanning Select <Book Type> or <Calendar Type> and press <OK>. ● Select <Book Type> for originals whose images on the front and back sides face the same direction, or <Calendar Type> for originals whose images on the front and back sides face in opposite directions. Enlarging or Reducing You can enlarge or reduce standard size original to other standard sizes when scanning.
  • Page 433 Scanning To reduce, select magnification from , to enlarge, select magnification from and press <OK>. Press <Close>. ◼ Enlarging or Reducing by Specifying Magnification Press <Options> <Copy Ratio>. Specify magnification and press <OK>. Press <Close>. ◼ Enlarging and Reducing to Fit the Finished Paper Size Press <Options>...
  • Page 434 Scanning Press <Close>. Press ➠ Originals are scanned and sending/saving starts. ● To cancel scanning, press <Cancel> or <Yes>. When <Press the [Start] key to scan the next original.> is displayed Place the next original to scan and press . When scanning all of the originals is complete, press <Start Sending>...
  • Page 435 Scanning When multiple sheets are fed ● Scanning is stopped and the message is displayed on the screen. Follow the message and start operation. To set to not notify with a message, press <Options> on the Scan Basic Features screen <Detect Feeder Multi Sheet Fd.>...
  • Page 436: Checking Status And Log For Scanned Documents

    Scanning Checking Status and Log for Scanned Documents 13WK-07F You can check the statuses and communication logs for sent and saved documents. Checking the Statuses for Sent/Saved Documents(P. 424) Checking If Documents Are Sent or Saved Successfully(P. 425) Checking the Statuses for Sent/Saved Documents Press Press <Send>...
  • Page 437 Scanning Checking If Documents Are Sent or Saved Successfully Press Press <Send> <Job Log>. Check if documents are sent or saved successfully. ● <OK> is displayed in the <Result> column when a document was sent or saved successfully. If <NG> is displayed, this shows that a document failed to be sent or saved because it was canceled or there was some error.
  • Page 438: Scanning Clearly

    Scanning Scanning Clearly 13WK-07H For catalogs with many photographs included, reports written in pencil, and thick magazines, adjusting the density and sharpness and erasing unnecessary shadows can scan originals clearly. Adjusting Image Quality(P. 427) Adjusting Density(P. 428) Adjusting Sharpness When Scanning (Sharpness)(P.
  • Page 439: Adjusting Image Quality

    Scanning Adjusting Image Quality 13WK-07J You can scan with optimal image quality suitable for your type of original. For example, making the color tone beautiful for originals with photos, while making the contrast sharp for text-only originals, which makes it easy to read. Place the original.
  • Page 440: Adjusting Density

    Scanning Adjusting Density 13WK-07K You can scan originals more clearly by manually adjusting the density according to the contents of the original. For example, increasing the density enables you to easily read faint characters written in pencil. Place the original. Placing Originals(P.
  • Page 441: Adjusting Sharpness When Scanning (Sharpness)

    Scanning Adjusting Sharpness When Scanning (Sharpness) 13WK-07L You can scan the image with clear contours and lines by increasing the sharpness, or soften the image by decreasing the sharpness. Use this function when you want to sharpen blurred text and diagrams, or to reduce moire (a shimmering, wavy pattern) to smoothen the finished image.
  • Page 442: Erasing Dark Borders When Scanning (Erase Frame)

    Scanning Erasing Dark Borders When Scanning (Erase Frame) 13WK-07R When scanning originals that are smaller than the scanning size, frame lines of the originals may appear in the scanned image. When scanning a thick book, dark borders may appear. This function enables you to erase these frame lines and dark borders.
  • Page 443 Scanning Press <Erase Book Frame> and check <Original Size>. ● If the size displayed in <Original Size> is different from the size of the book, press <Change> to select the size. Press <Center> or <Sides> and enter each erasing width. Erasing punch holes in copies of documents Press <Erase Binding>...
  • Page 444: Scanning Efficiently

    Scanning Scanning Efficiently 13WK-07S This section describes convenient functions, such as scanning different size originals at once, scanning two facing pages onto separate pages, and scanning a large number of originals separately to put into one. Sending/Saving Different Size Originals Scanning a Facing Page Original Scanning to Make a Together (Different Size Originals)(P.
  • Page 445: Sending/Saving Different Size Originals Together (Different Size Originals)

    Scanning Sending/Saving Different Size Originals Together (Different Size Originals) 13WK-07U You can place different size originals in the feeder and scan them at the same time. This eliminates the need to place originals separately. ● The combination of original sizes that you can scan is limited. Scanning with an improper combination may cause damage to the originals or paper jams.
  • Page 446 Scanning ● Select <Same Width> if you are placing the originals with the same width, or <Different Width> if you are placing the originals with different widths. Press <Close>. Press ➠ Originals are scanned and sending/saving starts. ● When the originals with different widths are scanned together, the images of the smaller size originals may be slanted because the originals cannot be fixed with the slide guides.
  • Page 447: Scanning A Facing Page Original And Storing/Sending It As Two Separate

    Scanning Scanning a Facing Page Original and Storing/Sending it as Two Separate Pages 13WK-07W You can scan two facing pages in a book or magazine onto separate pages in one operation. ● When scanning facing pages of a book or bound original, place the original on the platen glass. Place it face down with its corner aligned with the top-left corner of the platen glass, as shown below.
  • Page 448 Scanning Erasing Dark Borders When Scanning (Erase Frame)(P. 430)
  • Page 449: Scanning To Make A Booklet (Booklet Scan)

    Scanning Scanning to Make a Booklet (Booklet Scan) 13WK-07X You can scan to enable printing in the form of a booklet. ● This function can only be used when saving to a Mail Box. Place the original. Placing Originals(P. 106) Press <Scan and Store>...
  • Page 450 Scanning ● Press <Change> for <Layout Size>, and select the paper size for the booklet. ● To print a booklet with the same dimensions as the original, select the paper size for facing pages. If you select the same size for <Original Size> and <Layout Size>, the size of the image is automatically reduced when output.
  • Page 451: Sending/Saving Separately Scanned Documents Together (Job Build)

    Scanning Sending/Saving Separately Scanned Documents Together (Job Build) 13WK-07Y Even if you have too many originals to be placed in the feeder at the same time, you can scan the originals separately and send/save them as a batch of documents. Originals scanned with both the feeder and the platen glass can also be sent/saved at the same time.
  • Page 452: Useful Scanning Functions

    Scanning Useful Scanning Functions 13WK-080 The machine has various useful functions, including skipping originals with blank pages when scanning as well as notifying you of the completion of sending/saving scanned originals. Skipping Blank Pages When Scanning with the OCR Checking Scanned Originals Scanning(P.
  • Page 453 Scanning Specifying E-Mail Settings(P. 462)
  • Page 454: Skipping Blank Pages When Scanning

    Scanning Skipping Blank Pages When Scanning 13WK-081 The machine can detect and skip originals with blank pages when scanning. Place the original. Placing Originals(P. 106) Press <Scan and Send> on the Main Menu. <Main Menu> Screen(P. 94) Specify the destination on the Scan Basic Features screen. Scan Basic Features Screen(P.
  • Page 455 Scanning ● Pressing <-> and <+> makes the detection accuracy lower and higher, respectively. When text and images on the original are faint, set a lower level of detection, and when dark borders and dirt appear on the original, set a higher one. Press <OK>...
  • Page 456: Checking Scanned Originals Before Sending/Saving (Preview)

    Scanning Checking Scanned Originals Before Sending/Saving (Preview) 13WK-082 You can check scanned originals on the preview screen before sending/saving. This function helps you immediately notice errors such as scanning unwanted pages accidentally and scanning skewed originals. Place the original. Placing Originals(P. 106) Press <Scan and Send>...
  • Page 457: Stamping Scanned Originals For Sending/Saving

    Scanning Stamping Scanned Originals for Sending/Saving 13WK-083 The machine can apply a stamp on the front of originals that have been scanned. You can easily tell originals that have yet to be scanned from ones already scanned. Place the original in the feeder. Placing Originals(P.
  • Page 458: Sending/Saving At A Specified Time

    Scanning Sending/Saving at a Specified Time 13WK-084 You can scan originals in advance and send/save the scanned documents at a specified time. Place the original. Placing Originals(P. 106) Press <Scan and Send> on the Main Menu. <Main Menu> Screen(P. 94) Specify the destination on the Scan Basic Features screen.
  • Page 459 Scanning ● You can check on the <Status Monitor/Cancel> screen whether sending/saving is complete or not. Checking Status and Log for Scanned Documents(P. 424) LINKS Notifying You by E-Mail of the Completion of Sending/Saving(P. 448)
  • Page 460: Notifying You By E-Mail Of The Completion Of Sending/Saving

    Scanning Notifying You by E-Mail of the Completion of Sending/ Saving 13WK-085 You can receive an e-mail notifying that sending/saving documents is complete. Even if documents are waiting to be sent/saved, you can use your computer or portable device to check whether sending documents is complete, giving you reassurance. When an error occurs, you are notified of destinations whose documents failed to be sent/saved.
  • Page 461 Scanning Press ➠ Originals are scanned and sending/saving starts. When sending/saving is complete, the notification e-mail is sent to the specified address.
  • Page 462: Scanning With The Ocr Function

    Scanning Scanning with the OCR Function 13WK-086 This mode enables you to perform OCR (optical character recognition) to extract data that can be recognized as text from the scanned image and create a PDF/XPS/OOXML (pptx/docx) file that is searchable. You can also set <Compact> if you select PDF or XPS as the file format.
  • Page 463 Scanning ● To change a language to use for OCR, press <Change> select a language or language group press <OK>. ● Select a language or language group according to the language used in the scanned documents. To select the PowerPoint format for OOXML Select <OOXML>...
  • Page 464 Scanning OCR Results Are Not Satisfactory When you create "text-searchable PDF/XPS/OOXML" files, OCR (Optical Character Recognition) may not be properly processed. This may be because the settings on the machine, or the language, character type or format of the original document are not appropriate for OCR processing.
  • Page 465 Scanning Item Details Korean: Alphanumeric characters, Chinese characters, Hangul characters, Symbols (KSC5601) Recognizable Fonts ● Multiple fonts are supported. (Ming-cho type is recommended.) ● Italicized characters cannot be recognized. Fonts Used for Converted Characters (Only Japanese: when Word is selected as the file format) Asian characters: MS Mincho European characters: Century Chinese (Simplified):...
  • Page 466 Scanning Item Details ● Tables with up to 32 rows Some originals suitable for OCR processing may not be processed properly. ● High accuracy may not be achieved with originals including a large amount of text on each page. ● Characters may be replaced with unintended characters or be missing due to the background color of the original, form and size of characters, or slanted characters.
  • Page 467: Enhancing The Security Of Electronic Files

    Scanning Enhancing the Security of Electronic Files 13WK-087 Electronic files are vulnerable to security threats, such as those of files being viewed easily and tampered without leaving any traces. When scanning important papers, you can enhance the security of the files by encrypting or adding a digital signature to them.
  • Page 468 Scanning Press <PDF> <Encrypt>. Set the password and press <OK>. <Encryption Level> Select a version of Adobe Acrobat. <Password Required to Open Document> Enables you to set the password that is required when opening the file. Press <Password Required to Open Document>...
  • Page 469 Scanning Adding a Digital Signature You can convert scanned originals into PDF/XPS files with a digital signature. A digital signature is similar to the act of signing and sealing papers, which enables you to check who created the file and if the file was tampered or forged after it was signed.
  • Page 470 Scanning Press ➠ Originals are scanned and sending/saving starts. Making a digital signature recognized at a glance by the reader (visible signature) (only for a PDF file) ● Pressing <Visible Signatures> makes the signature appear on the first page of the file, enabling the reader to check at a glance who created the file.
  • Page 471: Recalling Previously Used Settings For Sending/Saving (Previous Settings)

    Scanning Recalling Previously Used Settings for Sending/Saving (Previous Settings) 13WK-088 You can recall destinations specified in the past. Their scan settings such as density are also recalled at the same time. Place the original. Placing Originals(P. 106) Press <Scan and Send> on the Main Menu. <Main Menu>...
  • Page 472: Setting A File Name

    Scanning Setting a File Name 13WK-089 A scanned document is sent/saved with its file name automatically assigned. If you want to change the file name of documents so that the contents can be guessed from the name, specify the following settings before scanning. Place the original.
  • Page 473 Scanning ● Pressing to add a check mark to <Auto (OCR)> automatically extracts the first text block in the document to assign for <File Name>. Note that this operation is not available for an encrypted PDF file. LINKS System Options(P. 1121) Performing Encryption(P.
  • Page 474: Specifying E-Mail Settings

    Scanning Specifying E-Mail Settings 13WK-08A You can specify the subject, body, reply-to address, and priority used when sending your documents as e-mail attachments. ● The reply-to address needs to be specified from among those registered in the Address Book. Register the desired address in the Address Book beforehand.
  • Page 475 Scanning ● If you send the subject/body from a mobile device to the machine, the complete sent text may not appear in the entry field. If this happens, press <Cancel Settings> on the subject/body entry screen. To specify reply-to address Press <Reply-to>.
  • Page 476: Using Your Computer To Scan (Remote Scan) (Windows)

    Scanning Using Your Computer to Scan (Remote Scan) 13WK-08C You can scan originals placed on the machine by operating your computer. There are two methods for scanning, using the "Color Network ScanGear 2" scanner driver supplied with the machine and the WSD function available for Windows.
  • Page 477: Using Color Network Scangear 2

    Scanning Using Color Network ScanGear 2 13WK-08E You can scan an original by starting Color Network ScanGear 2 from an application such as Adobe Photoshop and Microsoft Office Word. Scanned documents can be edited or saved using the application's functions. You need to complete some procedures before using Color Network ScanGear 2.
  • Page 478 Scanning Click [OK]. ● The [Select Scanner] dialog box closes. Check that this machine is selected and click [Exit]. ● To check if it can be connected properly, click [Test Connection].
  • Page 479: Scanning Originals From An Application

    Scanning Scanning Originals from an Application 13WK-08F This section describes the method for scanning an original by starting Color Network ScanGear 2 from an application. You can also scan a part of the original by specifying the scanning area. From the control panel Place the original.
  • Page 480 Scanning Specify the scan settings as necessary. ● You can specify the color, resolution, and original size for scanning. Clicking the [Advanced Settings] tab enables you to perform detailed settings such as original orientation. For more information, see Help for Color Network ScanGear 2.
  • Page 481: Using Wsd

    Scanning Using WSD 13WK-08H "WSD (Web Services on Devices)" is a function to search devices located on the network. Using WSD enables you to automatically find the machine on the network from a computer, and start scanning the original on the machine. This function is called "WSD Scan."...
  • Page 482 Scanning Select this machine and click [Next]. ● Follow the on-screen instructions to operate. ● If this machine is not displayed, a Firewall setting problem may exist. For more information, see the instruction manual of the computer.
  • Page 483: Scanning Originals Using Wsd (Wsd Scan)

    Scanning Scanning Originals Using WSD (WSD Scan) 13WK-08J This section describes how to scan originals from a computer using WSD. From the control panel Place the original. Placing Originals(P. 106) Press <WSD Scan> on the Main Menu. <Main Menu> Screen(P. 94) Press <Allow Remote Scan>.
  • Page 484 Scanning ● When the [Select Device] dialog box is displayed, select the machine and click [OK]. From the [Source] drop-down list, select the location where the original is placed. ● When placing the original on the platen glass, select [Flatbed]. When placing in the feeder, select [Feeder (Scan one side)].
  • Page 485 Scanning ● When scanning is complete, the scanned document is displayed in the list of files on the [Windows Fax and Scan] screen and saved in the [Scanned Documents] folder of [Documents]. Registering frequently used scan settings ● If you always scan with the same settings, follow the procedures below to register the settings. You can easily and conveniently recall them when scanning.
  • Page 486 Using Storage Space Using Storage Space Using Storage Space ............................. 475 ..........................477 Using as a Simple File Server ....................... 478 Saving Documents in the Advanced Box .................... 479 Accessing the Advanced Box from a Computer ..................481 Working with Files and Folders in the Advanced Box ..................
  • Page 487: Using Storage Space

    Working with Other Devices You can access a shared storage, "Advanced Box" of other Canon multifunction printers* from your machine for remote operations of files, such as saving and deleting. Other printers can access and operate files in the Advanced Box of your machine as well, which allows for each device to easily work together sharing data and expanding storage space without a computer or file server at hand.
  • Page 488 Using Storage Space Working with Other Devices(P. 487) Saving Documents in Other Devices(P. 488) Working with Files and Folders in Other Devices(P. 489) Printing Files in Other Devices(P. 490) ◼ Editing Files without a Computer By scanning and saving documents in a temporary storage space, “Mail Box,” you can make simple edits to files, such as combining files and deleting pages from files.
  • Page 489: Using As A Simple File Server

    System Options(P. 1121) ● By connecting the machine with another Canon multifunction printer*, data in the Advanced Box of both machines can be shared. Working with Other Devices(P. 487) * Available only for imageRUNNER ADVANCE series machines connected to a network...
  • Page 490: Saving Documents In The Advanced Box

    Using Storage Space Saving Documents in the Advanced Box 13WK-08R Follow the procedures below to save scanned documents in the Advanced Box. You can use this convenient method when you want to digitize many documents so that you can share the information with the staff in a department in a paperless environment.
  • Page 491: Accessing The Advanced Box From A Computer

    Using Storage Space Accessing the Advanced Box from a Computer 13WK-08S You can access the Advanced Box from a computer to save files on the computer or download files from the Advanced Box. This shared storage can hold data in the file formats commonly supported by a computer, offering you a versatile usage - save and share PDF files created on a computer or scan documents from the machine to save as JPEG files so they can be downloaded from a computer whenever you need.
  • Page 492 Using Storage Space ➠ When login is successful, the Advanced Box is displayed. ● If you are using an IPv6 address, enclose the address with []. ● If TLS is in use, enter "https" instead of "http" when entering the address. ●...
  • Page 493: Working With Files And Folders In The Advanced Box

    Using Storage Space Working with Files and Folders in the Advanced Box 13WK-08U You can rename and delete files saved in the Advanced Box as well as add and delete folders. Press <Access Stored Files> on the Main Menu. <Main Menu> Screen(P. 94) Press <Advanced Box>.
  • Page 494 Using Storage Space Displays whether files or folders are selected, icons indicating the file type or folder, names, file sizes, and saved dates/times. ● Press <Name> or <Date/Time> to sort files and folders by name or date/time. Switch between ascending and descending order using ●...
  • Page 495 Using Storage Space To delete a file Select a file and press <Edit File> <Delete>. Press <Yes>. To scan and save documents Set the original. Placing Originals(P. 106) Press <Edit File> <Add Files (Scan and Store)>. Specify the scan settings as necessary and press ●...
  • Page 496: Creating The Personal Space In The Advanced Box

    Using Storage Space Creating the Personal Space in the Advanced Box 13WK-08W The Advanced Box is typically used for data sharing, but you are allowed to create a "Personal Space" so that you can use it as your personal storage area, not open to the public. The Personal Space is suitable for saving highly confidential documents as it permits only the access of users who are logged in to the machine with personal authentication management.
  • Page 497: Printing Files In The Advanced Box

    Using Storage Space Printing Files in the Advanced Box 13WK-08X Save files in the Advanced Box so that you can easily print them from the machine whenever you need. For example, holding documents, such as maps and brochures issued at irregular intervals, in the Shared Space saves you the trouble of opening an application on a computer.
  • Page 498 Using Storage Space ➠ Printing starts. ● To cancel printing, press <Cancel> <Yes>. ● You can also display the file preview image and print from this screen. Working with Files and Folders in the Advanced Box(P. 481) ● You can select and print up to 32 files in the same folder at a time. However, you cannot select files with different file formats at the same time.
  • Page 499: Working With Other Devices

    Working with Other Devices 13WK-08Y Documents scanned from your machine can be saved in the Advanced Box of other Canon multifunction printers*, or files saved in the Advanced Box of other printers can be printed and deleted from your machine. The other printers are permitted to perform the same operations as well, which allows for each device to easily work together sharing data, performing remote operations, and expanding storage space without a computer at hand.
  • Page 500: Saving Documents In Other Devices

    Using Storage Space Saving Documents in Other Devices 13WK-090 Follow the procedures below to save scanned documents in the Advanced Box of another Canon multifunction printer or in a Windows server. Set the original. Placing Originals(P. 106) Press <Scan and Store> on the Main Menu.
  • Page 501: Working With Files And Folders In Other Devices

    13WK-091 You can use the machine to perform remote operations, such as checking and deleting files, in the Advanced Box of another Canon multifunction printer or in a Windows server. Press <Access Stored Files> on the Main Menu. <Main Menu> Screen(P. 94) Press <Network>.
  • Page 502: Printing Files In Other Devices

    Using Storage Space Printing Files in Other Devices 13WK-092 You can use the machine to directly print files saved in the Advanced Box of another Canon multifunction printer or in a Windows server. Press <Access Stored Files> on the Main Menu.
  • Page 503 Using Storage Space ● To cancel printing, press <Cancel> <Yes>. ● You can select and print up to 32 files in the same folder at a time. However, you cannot select files with different file formats at the same time. LINKS Saving Documents in Other Devices(P.
  • Page 504: Making Simple Edits To Files

    Using Storage Space Making Simple Edits to Files 13WK-093 The hard disk installed in the machine has a temporary data storage space called “Mail Box.” By saving documents in the Mail Box, you can make simple edits to files, such as combining files and deleting pages from files, from the machine.
  • Page 505: Saving Documents In The Mail Box

    Using Storage Space Saving Documents in the Mail Box 13WK-094 There are two methods for saving documents in the Mail Box: scanning originals from the machine and sending files on a computer from the printer driver. Scanned originals are saved with the print settings when saved from <Store in Mail Box>...
  • Page 506 Using Storage Space When <Press the [Start] key to scan the next original.> is displayed Place the next original to scan and press . After scanning all of the originals, press <Start Storing> to save the file. Saving Data on Computers For Windows(P.
  • Page 507 Using Storage Space [Data Name] To save using the file name of the data on the computer, select [Use File Name]. To change the file name, select [Enter Name] and enter a file name in the [Name] text box. [Mail Boxes] Select the box you want to save in.
  • Page 508 Using Storage Space Click [Print]. Specify the detailed settings for saving. [Document Name] Enter the name of a file to save in the box. [Mail Boxes] Select the box you want to save in. Clicking while holding down the [COMMAND] key on the computer keyboard enables you to select multiple boxes and save the same files in each box.
  • Page 509: Editing Files In The Mail Box

    Using Storage Space Editing Files in the Mail Box 13WK-095 You can edit documents saved in the Mail Box. This storage space enables you to rename and delete saved files, as well as combine multiple files into a single file or insert a file into another one. Press <Access Stored Files>...
  • Page 510 Using Storage Space Mail box information Displays the number and name of the box displayed. You can change the display format, depending on the model of your machine. Files saved in the box Displays whether files are selected, icons indicating the file type, names, scanning sizes, number of pages, and saved dates/times.
  • Page 511 Using Storage Space Press <Up> to move to the upper level from the current one. To update the contents of the displayed screen, press <Update>. To change a file name Select a file and press <Edit File> <Change File Name>. Enter a file name and press <OK>.
  • Page 512 Using Storage Space To combine multiple files into one file The files in the same box can be combined into one file. Note that if the resolution settings of each file do not match, you cannot combine files. Select the files to combine, and press <Edit File> <Merge Multiple Files>.
  • Page 513 Using Storage Space Specify the pages to delete. ● To delete only one page, press <Single Page> and enter the corresponding page number. ● To delete multiple pages at the same time, press <Multiple Pages> <First Page> or <Last Page> and enter the corresponding page numbers.
  • Page 514: Printing Files In The Mail Box

    Using Storage Space Printing Files in the Mail Box 13WK-096 Follow the procedures below to print files in the Mail Box. As files remain saved with the print settings, you can always print with the same result. By setting the period of time for saving in the Mail Box to an indefinite period of time ( Specifying the Mail Box Settings(P.
  • Page 515 Using Storage Space ● Depending on the file saved from a computer, printing may not be available as the machine does not support the settings of the file. ● You can also display the file preview image and print from this screen. Editing Files in the Mail Box(P.
  • Page 516: Sending Files In The Mail Box

    Using Storage Space Sending Files in the Mail Box 13WK-097 You can send files in the Mail Box via e-mail/fax/I-fax, or save them in a file server. Press <Access Stored Files> on the Main Menu. <Main Menu> Screen(P. 94) Press <Mail Box>. Select the desired box.
  • Page 517: Specifying The Mail Box Settings

    Using Storage Space Specifying the Mail Box Settings 13WK-098 You can set a password and name for the Mail Box as well as change the period of time before files are automatically deleted. Press Press <Function Settings> <Store/Access Files> <Mail Box Settings> <Set/ Register Mail Boxes>.
  • Page 518 Using Storage Space ● <Time Until File Auto Delete> and <Print When Storing from Printer Driver> can be specified for all boxes at the same time. See <Time Until File Auto Delete>(P. 797) and <Print When Storing from Printer Driver>(P. 797) .
  • Page 519: Working With Data In Memory Media

    Using Storage Space Working with Data in Memory Media 13WK-099 Connecting memory media to the USB port of the machine enables you to save scanned data or print files in the media. Rename files or delete unwanted files from the machine so that you can manage and organize data in the media without using a computer.
  • Page 520: Saving Documents In Memory Media

    Using Storage Space Saving Documents in Memory Media 13WK-09A Follow the procedures below to convert scanned documents into a file format commonly supported by a computer to save in memory media. This method is convenient when you need to move files to a computer not connected to a network.
  • Page 521: Working With Files And Folders In Memory Media

    Using Storage Space Working with Files and Folders in Memory Media 13WK-09C You can create folders and delete files saved in memory media from the machine. For example, you can save a file created on a computer in memory media, and delete it from the machine after printing. Press <Access Stored Files>...
  • Page 522 Using Storage Space ● Press <Name> or <Date/Time> to sort files and folders by name or date/time. Switch between ascending and descending order using ● When files are selected, numbered icons are displayed for each file, in the order selected. If you are printing multiple files at the same time, they are printed in that order.
  • Page 523 Using Storage Space Press <Yes>. To scan and save documents Set the original. Placing Originals(P. 106) Press <Edit File> <Add Files (Scan and Store)>. Specify the scan settings as necessary and press ● For scan settings, see Setting Screen and Operations for Scanning to Save(P. 514) . To create a folder Press <Folder Operations>.
  • Page 524: Printing Files In Memory Media

    Using Storage Space Printing Files in Memory Media 13WK-09E Even if the machine is not connected to a computer, or a printer driver is not installed in the computer, you can print files saved in memory media from the machine. Press <Access Stored Files>...
  • Page 525 Using Storage Space ● To cancel printing, press <Cancel> <Yes>. ● You can select and print up to 32 files in the same memory media at a time. However, you cannot select files with different file formats at the same time. LINKS Saving Documents in Memory Media(P.
  • Page 526: Setting Screen And Operations For Scanning To Save

    Using Storage Space Setting Screen and Operations for Scanning to Save 13WK-09F When you press <Scan and Store> on the Main Menu, and then press <Mail Box>, <Advanced Box>, <Network>, or <Memory Media> to scan originals, the following setting screen is displayed. Save location Mail Box, Advanced Box,...
  • Page 527: File Name

    Using Storage Space <File Name> Press to assign a file name for a file when saving. ● You cannot use the following characters in a file name: \ / : , * ? " < > |. Also, you cannot use a . (period) or space for the first or last character of a file name.
  • Page 528: Setting Screen And Operations For Printing Saved Files

    Using Storage Space Setting Screen and Operations for Printing Saved Files 13WK-09H When you press <Access Stored Files> on the Main Menu, and then press <Mail Box>, <Advanced Box>, <Network>, or <Memory Media> to print files, the following setting screen is displayed. Setting screen for Mail Box(P.
  • Page 529: Start Printing

    Using Storage Space <Delete File After Printing> Deletes a file automatically after it is printed. <Start Printing> Starts printing. <Cancel> Cancels print settings and returns to the file selection screen. <Restore Settings> Press to specify the settings again from the beginning and return to the print screen. <Favorite Settings>...
  • Page 530 Using Storage Space ◼ Setting screen for Advanced Box/Network/Memory Media Current setting status and setting buttons Displays setting status such as paper size to print on and the number of prints. Make sure to confirm the settings in order to print properly. To change the settings, press the button under the display section. To change the number of prints, enter the number using the numeric keys.
  • Page 531 Using Storage Space Function setting buttons Displays the most frequently used buttons. The setting status is displayed on the buttons. To change the settings, press the desired button. <Cancel> Cancels print settings and returns to the file selection screen. LINKS Printing Files in the Advanced Box(P.
  • Page 532 Linking with Mobile Devices Linking with Mobile Devices Linking with Mobile Devices ........................521 ........................522 Connecting with Mobile Devices ...................... 523 Connecting Directly (Access Point Mode) ....................525 Utilizing the Machine through Applications ..............................526 Using AirPrint ............................ 530 Printing with AirPrint ..........................
  • Page 533: Linking With Mobile Devices

    Linking with Mobile Devices Linking with Mobile Devices 13WK-09J Linking the machine with mobile devices such as smart phones and tablets enables you to easily print and scan using applications. In addition, you can operate the machine from mobile devices via remote control to confirm printing status and change the settings of the machine.
  • Page 534: Connecting With Mobile Devices

    Linking with Mobile Devices Connecting with Mobile Devices 13WK-09K There are two methods to connect the mobile devices with the machine, "Connection by wireless LAN" and "Direct connection." Select a connection method in accordance with the communication environment and the device you are using.
  • Page 535: Connecting Directly (Access Point Mode)

    Linking with Mobile Devices Connecting Directly (Access Point Mode) 13WK-09L Even in an environment without a wireless LAN router, using "Access Point Mode," which can directly connect a mobile device to the machine wirelessly, enables you to connect the mobile device on hand to the machine without difficult settings.
  • Page 536 Linking with Mobile Devices <Communication Methods Display Area> Displays the available communication methods. For information on mobile device communication settings, see the manual provided with your mobile device. <Direct Connection Information> You can check the information of currently connected networks and mobile devices.
  • Page 537: Utilizing The Machine Through Applications

    When printing, it is not necessary to perform operations on the machine. To perform scanning, start Canon PRINT Business on the mobile device after pressing <Scan for Mobile> in <Main Menu> on the machine. You can also change settings of jobs stored in the machine from a mobile device, and specify an e-mail address registered in a mobile device as a <Scan and Send>...
  • Page 538: Using Airprint

    Linking with Mobile Devices Using AirPrint 13WK-09S This section describes the settings required to use AirPrint and the procedure for printing, scanning, and sending faxes from Apple devices. AirPrint Settings Configuring AirPrint Settings(P. 526) Displaying the Screen for AirPrint(P. 528) Functions of the AirPrint Printing with AirPrint(P.
  • Page 539 Linking with Mobile Devices [Use AirPrint] Select the check box to enable AirPrint. To disable AirPrint, clear the check box. [Printer Name] Enter the name of the machine. If an mDNS name has already been registered in [mDNS Settings] ([Network Settings] in [Preferences] (Settings/Registration)), the registered name is displayed. [Location] Enter the location of the machine.
  • Page 540 Linking with Mobile Devices Press <On> <OK>. If you select [Use AirPrint], the following settings in <Network> are set to <On>. ● Use HTTP ● IPP Print Settings ● Use IPv4 mDNS ● Use IPv6 mDNS ● Use Network Link Scan ●...
  • Page 541 Linking with Mobile Devices [AirPrint] Enables you to check the values entered in the AirPrint settings, such as the name and location of the machine. You can click [Edit...] to change the settings. [Print Security Settings] Specify the settings required to print using TLS and authentication. [Scan Security Settings] Specify the settings required to scan using TLS.
  • Page 542: Printing With Airprint

    Linking with Mobile Devices Printing with AirPrint 13WK-09U You can print from an iPad, iPhone, iPod touch, or Macintosh without using a printer driver. Printing from an iPad, iPhone, or iPod touch(P. 530) Printing from a Mac(P. 531) System Requirements One of the following Apple devices is required to print with AirPrint.
  • Page 543 Linking with Mobile Devices ● [Printer Options] is not displayed on applications that do not support AirPrint. You cannot print by using those applications. Specify the print settings as necessary. ● The available settings and paper sizes differ depending on the application you are using. Tap [Print].
  • Page 544: Scanning With Airprint

    Linking with Mobile Devices Scanning with AirPrint 13WK-09W You can use AirPrint to transfer the data scanned by the machine directly to a Mac. System Requirements To scan with AirPrint, you need a Mac with Mac OS X 10.9 or later installed. To scan using TLS, you need a Mac with Mac OS X 10.11 or later installed.
  • Page 545 Linking with Mobile Devices ➠ The [Scanner] screen is displayed. Configure the scan settings as necessary. Click [Scan]. ➠ The document is scanned, and the image is displayed.
  • Page 546: Faxing With Airprint

    Linking with Mobile Devices Faxing with AirPrint 13WK-09X You can send faxes from a Mac in almost the same way as when you print from a Mac. System Requirements To send faxes with AirPrint, you need a Mac with Mac OS X 10.9 or later installed. Network Environment One of the following environments is required.
  • Page 547 Linking with Mobile Devices Click [Fax]. ➠ Fax sending starts.
  • Page 548: If Airprint Cannot Be Used

    Linking with Mobile Devices If AirPrint Cannot Be Used 13WK-09Y If AirPrint cannot be used, try taking the following solutions. ● Make sure that the machine is turned ON. If the machine is turned ON, first turn it OFF, then wait for at least 10 seconds and then turn it back ON to check if the problem is solved.
  • Page 549: Using Google Cloud Print

    Linking with Mobile Devices Using Google Cloud Print 13WK-0A0 Google Cloud Print is a service which enables users with a Google account to print from an internet-connected smartphone, tablet, or computer, etc., using applications such as Google Docs™ and Gmail™. Unlike conventional printing from a computer, it does not require a printer driver.
  • Page 550 Linking with Mobile Devices Click [Settings/Registration]. Click [Network Settings] [Google Cloud Print Settings]. Click [Edit...] for [Basic Information]. Select the [Use Google Cloud Print] check box [OK]. Click [Register...] in [Registration Status]. Re-Registering the Machine ● To re-register the machine, delete its registration before registering it again. Click the URL link displayed for [URL for Registration].
  • Page 551 Linking with Mobile Devices Registering from a Mobile Device or Google Chrome ● You can register the machine from a mobile device or Google Chrome. Before registration is complete, the following confirmation screen will appear on the display of the machine. Press <Yes> to complete the registration.
  • Page 552: Managing The Machine By The Remote Control

    Linking with Mobile Devices Managing the Machine by the Remote Control 13WK-0A1 You can use the Remote UI from a smart phone or tablet Web browser. You can confirm the machine status or perform various settings from a mobile device. Supported Web Browsers Web browsers supporting the Remote UI for mobile devices are the following.
  • Page 553 Managing the Machine Managing the Machine Managing the Machine ..........................543 ....................... 545 Applying a Security Policy to the Machine ................546 Using a Password to Protect the Security Policy Settings ....................... 548 Configuring the Security Policy Settings ......................... 550 Security Policy Setting Items ..............................
  • Page 554 Starting Setting Synchronization ......712 Specifying Detailed Synchronization Settings (Server Machine or Server/Client Machine) ..........714 Distributing the Device Information to Other Canon Multifunction Printers ..................716 Registering the Device Information Destinations ............718 Performing User Authentication when Distributing Device Information ......................
  • Page 555: Managing The Machine

    Limiting Risks from Negligence, Operation Errors, and Misuse Restricting the Machine's Functions(P. 616) Increasing the Security of Documents(P. 629) ◼ Ensuring Effective Management Managing the Machine from a Computer (Remote UI) (P. 646) Distributing the Device Information to Other Canon Multifunction Printers(P. 714)
  • Page 556 Managing the Machine ◼ Managing the System Configuration and Settings Installing System Options(P. 704) Initializing All Data/Settings(P. 727) ● This machine is compliant with IEEE Std 2600™ - 2008 (hereinafter referred to as IEEE 2600), a global information security standard for multifunctional peripherals and printers. IEEE 2600(P.
  • Page 557: Applying A Security Policy To The Machine

    Managing the Machine Applying a Security Policy to the Machine 13WK-0A3 It is a common practice for organizations to adopt a security policy that defines basic information security objectives and standards, which requires information devices such as computers and multifunctional printers to be operated accordingly.
  • Page 558: Using A Password To Protect The Security Policy Settings

    Managing the Machine Using a Password to Protect the Security Policy Settings 13WK-0A4 It is recommended that you use a password to protect the machine settings related to security policy. By setting a password, the privilege for modifying the security policy settings can be restricted only to the information security administrators who know the password.
  • Page 559 ● Make sure that you do not forget your password. If you forget your password, contact your local authorized Canon dealer. ● If a password is set, it will be required for authentication in order to initialize the machine. After authentication is performed and the machine is initialized, the password will be deleted.
  • Page 560: Configuring The Security Policy Settings

    Managing the Machine Configuring the Security Policy Settings 13WK-0A5 Machine settings related to information security can be applied and managed in batch. It is recommended that the information security administrator in charge of managing your security policy apply the security policy to the machine in accordance with the policy of your organization.
  • Page 561 Importing/Exporting the Setting Data(P. 682) * Only Canon devices that are compatible with security policy settings ● The security policy settings can only be imported if the security policy setting password on the exporting machine matches that of the importing machine, or if no password has been set for the importing machine.
  • Page 562: Security Policy Setting Items

    Managing the Machine Security Policy Setting Items 13WK-0A6 The setting items related to the security policy of the machine are described below. Select the check boxes for the items that you want to apply on the setting screen. ◼ [Interface] [Wireless Connection Policy] Prevent unauthorized access by prohibiting wireless connections.
  • Page 563 Managing the Machine [Prohibit cleartext authentication <Use FTP Printing> in <FTP Print Settings> is set to <Off>, <FTP Print Settings>(P. 743) for server functions] <Allow TLS (SMTP RX)> in <E-Mail/I-Fax Settings> <Communication <Communication Settings> is set to <Always TLS>, Settings>(P. 780) <Dedicated Port Authentication <Dedicated Port Authentication Method>...
  • Page 564 Managing the Machine IP FAX Expansion Kit [Restrict SIP (IP Fax) port (port number: <Use Intranet> in <Intranet Settings> and <Use VoIP User's Guide 5004, 5005, 5060, 5061, 49152)] Gateway> in <VoIP Gateway Settings> are set to <Off>. It is not possible to use IP fax. [Restrict mDNS port (port number: 5353)] In <mDNS Settings>, the <Use IPv4 mDNS>...
  • Page 565 Managing the Machine [Display warning when default <Display Warning When Default Password Is in Use> <Display Warning When password is in use] is set to <On>. A warning message will be displayed Default Password Is in whenever the machine's factory default password is Use>(P.
  • Page 566 Managing the Machine [Prohibit use of key/certificate with In <Prohibit Use of Weak Encryption>, <Prohibit Use of <Prohibit Use of Weak weak encryption] Key/Certificate with Weak Encryption> is set to <On>. It is Encryption>(P. 820) not possible to use a key or certificate with weak encryption.
  • Page 567 Managing the Machine [Prohibit immediate printing of <Handle Files with Forwarding Errors> is set to <Store/ <Handle Files with Forwarding received jobs] Print>, <I-Fax Memory Lock> and <Fax Memory Lock> in Errors>(P. 789) the Fax/I-Fax Inbox are set to <On>, <Use Fax Memory <Use Fax Memory Lock>(P.
  • Page 568: Managing Users

    Managing the Machine Managing Users 13WK-0A7 You can ensure a higher level of security and efficiency by utilizing a user authentication application (login service) to manage the users of the machine. It is recommended that the administrator manage all users in accordance with your operating environment and required security measures.
  • Page 569 Managing the Machine Setting Usage Restrictions Personal authentication management enables a user with Administrator privileges to manage the range of operations that are available to users. The ability to set function restrictions for each user provides you with more precise control in user management. Managing Groups of Users Users can be assigned to groups based on Department ID (Department ID Management), enabling you to check the total number of printed or scanned pages for each Department ID.
  • Page 570: Configuring The Personal Authentication Management Settings

    Managing the Machine Configuring the Personal Authentication Management Settings 13WK-0A8 The User Authentication login service performs personal authentication based on the information registered for each user, enabling you to limit the users who can access the machine. User information registration (authentication) can be performed on this machine and on an external server.
  • Page 571 System Options(P. 1121) ). You must first configure Bluetooth settings in the machine ( <Network>(P. 741) <Bluetooth Settings>) and enter user information with Canon PRINT Business. For more information on settings and operational procedures, see the Help of the application. Configuring Personal Authentication Management with User Authentication...
  • Page 572 Managing the Machine Check the basic configuration. ● Is the machine properly connected to the computer? Setting up the Network Environment(P. 19) ● If you are using an authentication server, have the DNS settings been configured for the machine? ● If you are using an authentication server, have the date and time been properly set? Setting the Date/Time(P.
  • Page 573: Registering User Information In The Local Device

    Managing the Machine Registering User Information in the Local Device 13WK-0A9 To perform personal authentication management, you must first register user information in the database of the machine. Start the Remote UI. Starting the Remote UI(P. 648) Click [Settings/Registration] on the portal page. Remote UI Screen(P.
  • Page 574 Managing the Machine [User Name:] / [Password:] / [Confirm:] Enter the user name and password. For confirmation, enter the password again in [Confirm:]. Single-byte or double-byte characters can be used for the user name. [PIN:] / [Confirm:] If users are required to enter a PIN when using Picture Login or IC card authentication, enter the PIN here. For confirmation, enter the PIN again in [Confirm:].
  • Page 575 Managing the Machine [Department ID] When using Department ID Management, you must click [Department ID Settings...] and select the Department ID from the list to assign to the user. First, register the necessary Department IDs in [Register New Department...] on the list screen. If the Department ID that you specify here is later deleted, make sure to change this setting.
  • Page 576: Creating User Groups

    Managing the Machine Configuring settings via the control panel ● You can also register user information by pressing <Management Settings> <User Management> <Authentication Management> <Register/Edit Authentication User>. <Register/Edit Authentication User>(P. 808) Creating user groups ● Address Lists in the Address Book can be shared between users who are registered in a user group. Registering User Groups(P.
  • Page 577: Registering Server Information

    Managing the Machine Registering Server Information 13WK-0AA To specify an Active Directory or LDAP server as an additional authentication device, you must register the information of the server used for authentication. Conduct a connection test as necessary. Start the Remote UI. Starting the Remote UI(P.
  • Page 578 Managing the Machine Select whether the Active Directory information of the login destination is retrieved automatically or entered manually. To enter it manually, select [Set Manually] and add the domain of the login destination in [Active Directory Management...]. [Use access mode within sites] Select the check box if there are multiple Active Directory servers and you want to assign access priority to the Active Directory located in the same site as the machine.
  • Page 579 Managing the Machine [NetBIOS Name] Enter the NetBIOS domain name (Example: company). [Primary Host Name:] / [Secondary Host Name:] Enter the host name of the Active Directory server (Example: ad-server1). When using a secondary server, specify the name in [Secondary Host Name:]. [User Name:] / [Password:] Enter the user name and password to use for accessing and searching the Active Directory server.
  • Page 580 Managing the Machine [Primary Address] Enter the IP address or host name of the LDAP server (Example: ldap.example.com). The loopback address (127.0.0.1) cannot be used. [Port:] Enter the port number used for communicating with the LDAP server. Use the same setting that is configured on the server.
  • Page 581 Managing the Machine Specify the LDAP data fields (attribute names) for the login name, display name, and e-mail address of each user account on the LDAP server (Example: uid, cn, mail). [Specify the domain name] / [<Domain Name>] Select how to set the domain name of the login destination. To specify the domain name directly, select [Specify the domain name] and enter the domain name.
  • Page 582 Select the privileges that apply to users who match the criteria. The [Conditions] settings when using Active Directory servers ● "Canon Peripheral Admins" is set in advance as the Administrator user group. Assign different privileges to the other groups created on the server. Click [Update].
  • Page 583: Configuring The Authentication Functions

    Managing the Machine Configuring the Authentication Functions 13WK-0AC You can configure the user login methods, authentication devices, and other authentication functions based on your system environment and needs. You can also specify how the login screen is displayed. Configuring the User Login Methods and Authentication Devices(P. 571) Specifying When to Display the Login Screen(P.
  • Page 584 Managing the Machine [Authentication Functions to Use] Select the check box for [Picture Login]. [User Registration Method:] Select how to register users in the machine for Picture Login. To automatically register a user using the user information from held print jobs received when printing from a computer, select the [Register Automatically When Job Is Received] check box, and to register a user manually, select the [Register Manually from Settings Menu] check box.
  • Page 585 Managing the Machine [Authentication Functions to Use] Select the [Mobile Authentication] check box. ● If you select the check box for mobile authentication, the check box for keyboard authentication is selected automatically. Also make sure to specify the settings for keyboard authentication. Using IC card authentication Configure the settings below when using IC card authentication.
  • Page 586 Managing the Machine ● When [IC Card (Assumed Authentication)] is selected, login is performed using only the information registered on the IC card, and logged-in users can operate the machine with general user privileges. ● When using an external authentication server, select [Server] and specify the type of server. [Display Button on Settings Menu:] Select the check boxes for the buttons to add to the menu that is displayed when pressing on the top...
  • Page 587 Managing the Machine ● [Local Device Authentication] in [IC Card Authentication] [Authentication] is set to [On]. ● [Register IC Card] in [IC Card Authentication] [Display Button on Settings Menu:] is set to [On]. ● If you set [Register user information from the server to the IC card authentication destination] to [Off], all users added with this function are deleted.
  • Page 588: Authentication Mode

    Managing the Machine ● When using an external authentication server, select [Server] and specify the type of server. [Number of Caches for Login Users:] The names of users who previously logged in can be displayed in a drop-down list on the login screen on the machine.
  • Page 589 Managing the Machine [Disable integrated authentication] Integrated authentication is a function that enables the authentication information used when logging in to be used when logging in at other times. Users simply log in one time, which improves convenience but also increases the risk of unauthorized access.
  • Page 590 Managing the Machine Restart the machine. Restarting the Machine(P. 657) ● The authentication method selected for [Web Service Authentication Method:] is also used for personal authentication during the device information distribution. Performing User Authentication when Distributing Device Information(P. 718) Specifying When to Display the Login Screen You can specify when to display the login screen by selecting either “when you start using the machine”...
  • Page 591 Managing the Machine If you selected [Display login screen when functions requiring authentication are selected], also select the functions to display the login screen for. [Login Screen Background Settings] You can specify a background image for the login screen. Click [Update]. LINKS Registering User Information in the Local Device(P.
  • Page 592: Using Personal Authentication To Manage Printing/Faxing/Remote Scanning Via A Computer

    Managing the Machine Using Personal Authentication to Manage Printing/ Faxing/Remote Scanning via a Computer 13WK-0AE You can apply personal authentication management to printing, faxing, and remote scanning ( Using Your Computer to Scan (Remote Scan) (Windows)(P. 464) ) via a computer. This can provide greater security, as the machine does not accept these operations unless the user is identified.
  • Page 593: Using Other Convenient Personal Authentication Management Functions

    Managing the Machine Using Other Convenient Personal Authentication Management Functions 13WK-0AF Personal authentication management provides a variety of advantages in addition to user authentication. This section describes some of the other convenient functions that use personal authentication to expand the capabilities of multifunctional printers, such as managing user groups or creating Personal folders for individual users.
  • Page 594: Setting The Department Id Management

    Managing the Machine Setting the Department ID Management 13WK-0AH Users can be organized into groups such as the departments that they belong to, and managed based on their Department ID. First, create all of the Department IDs that are to be managed, and assign users to each one ( Registering User Information in the Local Device(P.
  • Page 595: Changing The System Manager Id And Pin

    When the optional Copy Card Reader is attached, the System Manager ID and System Manager PIN are reset to "7654321". Optional Equipment(P. 1090) ● You can also make entering seven digits a requirement for the System Manager ID and System Manager PIN. For more information, contact your local authorized Canon dealer.
  • Page 596 Managing the Machine LINKS Configuring the Department ID Management Settings(P. 585) Registering User Information in the Local Device(P. 561)
  • Page 597: Configuring The Department Id Management Settings

    Managing the Machine Configuring the Department ID Management Settings 13WK-0AK You can organize and manage users in groups based on Department ID. Follow the procedure below to configure Department ID Management and enable the machine to count the number of pages used for printing and scanning. ●...
  • Page 598 ● You can also make entering seven digits a requirement for Department IDs and PINs. For more information, contact your local authorized Canon dealer. Press <OK>. Press <OK>. To check the page counts ●...
  • Page 599: Using Department Ids To Manage Printing Or Remote Scanning Via Computer

    Managing the Machine Using Department IDs to Manage Printing or Remote Scanning via Computer 13WK-0AL You can use Department ID Management to manage printing and remote scanning operations performed via a computer ( Using Your Computer to Scan (Remote Scan) (Windows)(P. 464) ). Use this function when you would like to improve security or monitor the number of pages that are printed.
  • Page 600: Configuring Personal Folders

    Managing the Machine Configuring Personal Folders 13WK-0AR Users who log in with personal authentication management can create a Personal folder for individual use. A Personal folder can be specified as the send destination for scanned documents, and it can be created in a shared folder or on a file server.
  • Page 601 Managing the Machine Press <Function Settings> <Send> <Common Settings> <Personal Folder Specification Method>. Select how to specify the location of Personal folders. Creating folders in any location specified by users Press <Register for Each User> <OK>. Each user can specify the location of the Personal folder. Creating folders in a home folder specified by the administrator Press <Home Folder>...
  • Page 602 Managing the Machine Select the authentication information to use, and press <OK>. ● To use a separate user name and password for the Personal folder, press <Use Authentication Info. of Each User> to add a check mark. Remove the check mark to use the same user name and password entered at login.
  • Page 603: Using Access Management System

    Managing the Machine Using ACCESS MANAGEMENT SYSTEM 13WK-0AS In an environment that uses ACCESS MANAGEMENT SYSTEM, it is possible to define which functions are available to each privilege level (role), as well as create new roles. This provides more precise control in user management by enabling you to specify which functions are available to each individual user.
  • Page 604: Deleting User Setting Information

    Managing the Machine Deleting User Setting Information 13WK-0AU You can delete unnecessary user setting information. User setting information is a type of table that includes data about where and what settings have been configured for users. Setting information is registered automatically, and some setting information must be manually deleted because it remains even after a user has been deleted.
  • Page 605 Managing the Machine Deleting the shared setting information of all users Click [Delete Shared Setting Information of All Users] [Yes]. Deleting the setting information for all user groups Click [Delete All User Group Setting Information] [Yes]. Deleting the setting information for individual user groups Click [Select User Group and Delete Setting Information].
  • Page 606: Configuring The Network Security Settings

    Managing the Machine Configuring the Network Security Settings 13WK-0AW Authorized users may incur unanticipated losses from attacks by malicious third parties, such as sniffing, spoofing, and tampering of data as it flows over a network. To protect your important and valuable information from these attacks, the machine supports the following features to enhance security and secrecy.
  • Page 607 Managing the Machine IEEE 802.1X Authentication If a device tries to connect and start communicating on an 802.1X network, the device must go through user authentication in order to prove that the connection is made by an authorized user. Authentication information is sent to and checked by a RADIUS server, which permits or rejects communication to the network depending on the authentication result.
  • Page 608: Restricting Communication By Using Firewalls

    Managing the Machine Restricting Communication by Using Firewalls 13WK-0AX By configuring packet filtering to only allow communication with devices that have a specific IP address or MAC address, you can reduce the risk of unauthorized access by outside third parties. Administrator or NetworkAdmin privileges are required in order to configure these settings.
  • Page 609: Specifying Ip Addresses In Firewall Settings

    Managing the Machine Specifying IP Addresses in Firewall Settings 13WK-0AY You can set whether to allow or reject communication with a device that has a specific IP address. After configuring the IP addresses in the firewall settings, you can check the results in the log of blocked communication requests. You can also set whether to allow or reject ICMP communications such as PING commands, etc., after specifying firewall settings.
  • Page 610 Managing the Machine ● Specify the IP addresses to designate as exceptions of the <Default Policy> option selected in the previous step. Select one of the input methods described below. <Single Address> Enter an individual IP address to designate as an exception. In the case of IPv6, press <Address> to display the input screen.
  • Page 611 Managing the Machine To edit an exception address ● On the screen displayed in step 5, select the exception address that you want to edit, and press <Edit> to display the edit screen. Press <OK>. Press <Apply Set. Changes> <Yes>. Checking the blocked communication requests in the log ●...
  • Page 612: Specifying Mac Addresses In Firewall Settings

    Managing the Machine Specifying MAC Addresses in Firewall Settings 13WK-0C0 You can set whether to allow or reject communication with a device that has a specific MAC address. Press Press <Preferences> <Network> <Firewall Settings> <MAC Address Filter>. Select <Outbound Filter> or <Inbound Filter>. ●...
  • Page 613 Managing the Machine LINKS Specifying IP Addresses in Firewall Settings(P. 597)
  • Page 614: Setting A Proxy

    Managing the Machine Setting a Proxy 13WK-0C1 You can set a proxy to handle communication in place of the machine, and use it when connecting to devices outside the network, such as when browsing websites. Security is enhanced when using a proxy, because the machine does not directly access resources outside the network.
  • Page 615 Managing the Machine Press <Apply Set. Changes> <Yes>.
  • Page 616: Configuring The Key And Certificate For Tls

    Managing the Machine Configuring the Key and Certificate for TLS 13WK-0C2 You can use TLS encrypted communication to prevent sniffing, spoofing, and tampering of data that is exchanged between the machine and other devices such as computers. When configuring the settings for TLS encrypted communication, you must specify a key and certificate (server certificate) to use for encryption.
  • Page 617 <Apply Set. Changes> <Yes>. ➠ The machine restarts, and the settings are applied. LINKS Starting the Remote UI(P. 648) Distributing the Device Information to Other Canon Multifunction Printers(P. 714) Setting E-mail/I-Fax Communication(P. 62) Setting Advanced Box to Public(P. 66) MEAP(P. 1071)
  • Page 618: Generating The Key And Certificate For Network Communication

    Managing the Machine Generating the Key and Certificate for Network Communication 13WK-0C3 The machine can generate the key and certificate (server certificate) used for TLS encrypted communication. If you want to start using TLS encrypted communication immediately, it is convenient to use the key and certificate that are preinstalled in the machine.
  • Page 619 Managing the Machine Specify the key length if <RSA> is selected for , or specify the key type if <ECDSA> is selected. In both cases, a higher value provides greater security but reduces the communication processing speed. Configure the necessary items for the certificate, and press <Generate Key>. <Validity Start Date>...
  • Page 620: Configuring The Ipsec Settings

    Managing the Machine Configuring the IPSec Settings 13WK-0C4 By using IPSec, you can prevent third parties from intercepting or tampering with IP packets transported over the IP network. Because IPSec adds security functions to IP, a basic protocol suite used for the Internet, it can provide security that is independent of applications or network configuration.
  • Page 621 Managing the Machine Specify a name for the policy. ● Press <Policy Name>, enter the name, and press <OK>. Configure the IPSec application parameters. Press <Selector Settings>. Specify the IP address to apply the IPSec policy to. ● Specify the IP address of this machine in <Local Address>, and specify the IP address of the communication peer in <Remote Address>.
  • Page 622 Managing the Machine ● Select <Specify Prefix> to specify a range of IPv6 addresses using a prefix. Enter separate values for <Address> and <Prefix Length>. Specify the port to apply IPSec to. ● Press <Specify by Port Number> to use port numbers when specifying the ports that IPSec applies to. Select <All Ports>...
  • Page 623 Managing the Machine Set the same passphrase (pre-shared key) that is set for the communication peer. <Pre-Shared Key Method> Press <Shared Key>, enter the character string to use as the shared key, and press <OK>. Set the key and certificate to use for mutual authentication with the <Digital Sig.
  • Page 624 Managing the Machine AES-GCM is used as the ESP algorithm, and authentication and encryption are <ESP (AES-GCM)> both performed. Authentication is performed, but data is not encrypted. SHA1 is used as the <AH (SHA1)> algorithm. Press <OK> <OK>. Enable the registered policies and check the order of priority. ●...
  • Page 625: Configuring The Ieee 802.1X Authentication Settings

    Managing the Machine Configuring the IEEE 802.1X Authentication Settings 13WK-0C5 In a network environment that uses IEEE 802.1X authentication, unauthorized network access is blocked by a LAN switch (authenticator) that only grants access privileges to client devices (supplicants) that are authorized by the authentication server (RADIUS server).
  • Page 626 Managing the Machine Set <Use IEEE 802.1X> to <On>, configure the necessary settings, and press <Next>. <Login Name> Enter the name (EAP Identity) of the login user to receive IEEE 802.1X authentication. <Verify Authentication Server Name> To verify a common name in the server certificate, select <On> in <Verify Authentication Server Name>, and enter the name of the authentication server registered by the login user in <Authentication Server Name>.
  • Page 627 Managing the Machine Selecting PEAP Press <On> for <Use PEAP>. Enter the user name and password. ● Press <User Name> or <Password>, and enter the information. If you enter a name for <User Name>, disable <Same User Name as Login Name>. ●...
  • Page 628: Restricting The Machine's Functions

    Managing the Machine Restricting the Machine's Functions 13WK-0C6 You can restrict the use of certain functions that may lead to information leaks or that are subject to misuse. It is also possible to completely disable the use of individual functions. Restricting Access to Address Book and Sending Functions You can set a PIN for the Address Book so that general users cannot make any changes, and you can limit the destinations that can be specified when sending faxes and scans.
  • Page 629: Restricting Access To Address Book And Sending Functions

    Managing the Machine Restricting Access to Address Book and Sending Functions 13WK-0C7 You can set a PIN for the Address Book to prevent users from editing destination information, or you can restrict the available sending destinations to reduce the risk of information leakage. You can also prevent documents from being sent to unintended recipients by requiring users to enter the fax number twice for confirmation before sending.
  • Page 630: Restricting Use Of The Address Book

    Managing the Machine Restricting Use of the Address Book 13WK-0C8 You can prevent the leakage of sensitive or personal information from the Address Book by setting a PIN or preventing certain destinations from being displayed in the Address Book. You can also hide the Address Book itself. Administrator privileges are required in order to configure these settings.
  • Page 631 Managing the Machine In addition to setting the Address Book PIN, you can further enhance security by performing the following operations: ● Restricting the addition of new destinations Limiting Available Destinations(P. 621) ● Disabling the PC fax function Restricting Fax Sending from a Computer(P. 623) Restricting Access to Destinations Registered in the Address Book You can set an access number for important business contacts and other destinations in the Address Book that you do not want to display to all users.
  • Page 632 Managing the Machine LINKS Registering Destinations in the Address Book(P. 188) Registering Destinations via the Remote UI(P. 658)
  • Page 633: Limiting Available Destinations

    Managing the Machine Limiting Available Destinations 13WK-0C9 You can set restrictions on the destinations that can be specified. For example, you can limit the destinations to those that are registered in the Address book or LDAP server. With personal authentication management, you can restrict the send destination to the user's own e-mail address or to a folder that is specified in advance.
  • Page 634 Managing the Machine Restricting E-Mail Destination to <Send to Myself> You can set restrictions so that users who log in with personal authentication can only send scanned documents to their own e-mail address. To use this function, an e-mail address must be registered in the user information. Configure the user information before performing the procedure below.
  • Page 635: Restricting The Fax Sending Functions

    Managing the Machine Restricting the Fax Sending Functions 13WK-0CA You can set various restrictions for sending faxes, which can prevent sending errors and information leakage to third parties. Administrator privileges are required in order to configure these settings. Confirming Fax Numbers before Sending(P. 623) Restricting Fax Sending from a Computer(P.
  • Page 636 Managing the Machine ● <Only for Seq. Broadcast> and <All> cannot be selected if sequential broadcasting is restricted ( Restricting Sequential Broadcasting(P. 624) ). ● When the function for confirming the fax number before sending ( Confirming Fax Numbers before Sending(P.
  • Page 637: Restricting Printing From A Computer

    Managing the Machine Restricting Printing from a Computer 13WK-0CC You can restrict printing from a computer ( Printing From a Computer(P. 382) ) so that only specific types of documents can be printed. You can also configure the machine so that documents are not printed until the user is authorized on the machine ( Printing Documents Retained in the Machine (Forced Hold Printing)(P.
  • Page 638 Managing the Machine ● You can set detailed conditions for holding printer jobs, such as the user or IP address. If no conditions are set, all print jobs are held except for jobs from unidentified users. If no conditions are set and a print job from an unidentified user is received, it is canceled without being held.
  • Page 639 Managing the Machine Configuring the detailed settings for forced hold printing ● You can configure detailed settings for documents that are held for printing, such as how long to save them and how to display them. <Forced Hold>(P. 800) Allowing Only Encrypted Secure Print You can configure the machine to only allow printing of Encrypted Secure Print documents from a computer, which can prevent information leakage due to unprotected print data.
  • Page 640: Restricting The Use Of Memory Media

    Managing the Machine Restricting the Use of Memory Media 13WK-0CE Although memory media such as USB memory devices provide convenience, they can also be a source of information leakage if they are not properly managed. This section describes the procedure for prohibiting the use of memory media, as well as for restricting the ability to save scanned documents on memory media or print data from memory media.
  • Page 641: Increasing The Security Of Documents

    Managing the Machine Increasing the Security of Documents 13WK-0CF The machine is equipped with security functions designed to prevent paper and electronic documents from leakage and tampering. Designate an administrator to implement measures that minimize the risk of unauthorized copying, which can lead to leakage of sensitive documents and information, or the falsification of official documents.
  • Page 642 Managing the Machine Digital Signatures You can increase the reliability of documents created on the machine by adding digital signatures to scanned documents. The digital signature is added using a key and certificate mechanism, which enables you to identify the device and/or user that created the document, while ensuring that the data has not been altered. Adding a Digital Signature to Sent Files(P.
  • Page 643: Printing User Information On Documents

    Managing the Machine Printing User Information on Documents 13WK-0CH You can configure the machine to forcibly print user information such as the name of the logged in user on printed or copied documents. This function enables you to identify who output each document simply by checking the printed information, which can discourage unauthorized copying.
  • Page 644 Managing the Machine LINKS Configuring the Forced Hold Printing Settings(P. 625)
  • Page 645: Embedding Invisible Text (Forced Secure Watermark)

    Managing the Machine Embedding Invisible Text (Forced Secure Watermark) 13WK-0CJ When the Forced Secure Watermark function is enabled, the machine forcibly embeds invisible text such as "CONFIDENTIAL" or "TOP SECRET" in the background of printed or copied documents. The embedded text becomes visible when the documents are copied, alerting users to unauthorized duplication or the risk of information leakage.
  • Page 646 Managing the Machine <Watermark> In the <Watermark Type> drop-down list, select the text to embed. If you want to embed your own text, select <Custom>, press <Enter>, and enter the desired text. <Date> Embed the date that the print or copy is made. Select the display format in the <Date Format> drop-down list.
  • Page 647 Managing the Machine LINKS Embedding the "TOP SECRET" Text (Secure Watermark)(P. 301) <Common>(P. 760) <Print Settings> <Secure Watermark/Doc. Scan Lock>...
  • Page 648: Embedding Information That Restricts Copying (Forced Document Scan Lock)

    TL code embeds scan lock information using dots that are printed in the entire background of the document. This enables the information to be retained even if part of the output paper is missing. Note, however, that copying can only be restricted on Canon multifunction printers that support the Document Scan Lock function. Original...
  • Page 649 QR Code You can embed scan lock information in QR code that is printed directly on the document. Copying can be restricted on devices manufactured by Canon and other companies, if they support the Document Scan Lock function with QR code.
  • Page 650: Using Tl Code To Restrict Copying

    Managing the Machine Using TL Code to Restrict Copying 13WK-0CL You can configure the machine to forcibly print TL code on copied or printed documents, to prevent them from being copied. Select whether to print the TL code on copied or printed documents, and specify the information to embed. ●...
  • Page 651 Managing the Machine <Custom Characters> In addition to embedding information such as Department ID/user name, date/time, and device name, you can also add custom text. <Password When Analyzing Embedded Info.> To require a password when using the information analysis tool to analyze the tracking information, press <Set>...
  • Page 652: Using Qr Code To Restrict Copying

    Managing the Machine Using QR Code to Restrict Copying 13WK-0CR You can configure the machine to forcibly print QR code on copied or printed documents, to prevent them from being copied. With QR code, tracking information such as who, when, and which machine was used to output the document is always recorded.
  • Page 653 Managing the Machine ● You can also specify the location of the printed QR code. Press <Function Settings> <Common> <Print Settings> <Secure Watermark/Document Scan Lock> <QR Code Print Position>, and specify where to print the QR code. ● You can also configure settings so that copies can only be made when a QR code is printed in the original document.
  • Page 654: Adding A Digital Signature To Sent Files

    Managing the Machine Adding a Digital Signature to Sent Files 13WK-0CS By adding a digital signature to a scanned document that is sent in a particular file format, you can certify that the document has not been altered and is guaranteed by the creator. The machine can add a device signature or user signature to documents.
  • Page 655: Generating A Device Signature Certificate

    Managing the Machine Generating a Device Signature Certificate 13WK-0CU The key and certificate (device certificate) required when adding a device signature can be generated on the machine. Designate an administrator to generate these items. Once they are generated, you can add a digital signature to scanned documents that are sent in a particular file format.
  • Page 656: Registering A User Signature Certificate

    Managing the Machine Registering a User Signature Certificate 13WK-0CW The key and certificate (user certificate) required when adding a user signature can be registered via the Remote UI. Designate an administrator to register these items. Once they are registered, users who log in with personal authentication can add a digital signature to scanned documents that are sent in a particular file format.
  • Page 657 Managing the Machine Click [Browse...], and specify the file (user certificate) to install. ● You may not be able to specify the file name if it is too long. Enter the password of the private key. ● In [Private Key Password], enter the password registered to the key. Click [Start Installation].
  • Page 658: Managing The Machine From A Computer (Remote Ui)

    Managing the Machine Managing the Machine from a Computer (Remote UI) 13WK-0CX You can remotely operate the machine from your computer's Web browser to perform operations such as checking the printing status, changing the machine settings, or editing the Address Book. This convenient feature enables you to remain at your desk while operating the machine.
  • Page 659 Managing the Machine When using a proxy server ● You cannot access the machine via a proxy server. If a proxy server is used in your environment, configure your Web browser to bypass the proxy server and access the machine directly.
  • Page 660: Starting The Remote Ui

    Managing the Machine Starting the Remote UI 13WK-0CY To start the Remote UI, enter the IP address of the machine in your Web browser. Check the IP address configured for the machine before performing this operation. Setting an IP Address(P. 32) ●...
  • Page 661: Device Information

    Managing the Machine ● With some user authentication settings, the Remote UI may skip the login screen and display the main screen (portal page) directly. Remote UI Screen(P. 649) Check that the Remote UI portal page is displayed. Remote UI Screen(P. 649) ●...
  • Page 662: Display Language

    Managing the Machine Display language You can switch the language that is displayed on the Remote UI screen. [Log Out] Log out from the Remote UI and return to the login page. [E-Mail to System Manager] Create an e-mail message to send to the administrator. The administrator's e-mail address can be set in [Settings/Registration] [User Management] [System Manager/Contact Person Information Settings].
  • Page 663 Managing the Machine Settings/Registration(P. 731)
  • Page 664: Checking The Status And Logs

    Managing the Machine Checking the Status and Logs 13WK-0E0 You can use the Remote UI to check the status of documents that are waiting to be processed, as well as the logs for documents that have been processed. You can also check the status of the machine, such as error information and the remaining amount of consumables.
  • Page 665 Managing the Machine Operation buttons ● [Cancel]: Copying or printing is canceled. The canceled document is deleted and cannot be recovered. ● [Print Next]: The document is output immediately after the current document is complete. ● [Pause]: Documents that are being printed from a computer are paused. You cannot pause documents that are being copied.
  • Page 666: Checking The Job Log

    Managing the Machine Checking the Status of Stored Documents You can check the status of documents that are waiting to be stored. You can also cancel the process for storing documents. Start the Remote UI [Status Monitor/Cancel] [Job Status] under [Store] [Cancel] Document storing is canceled.
  • Page 667: Checking The Machine Status

    Managing the Machine [Store in CSV Format...] The log data can be exported and saved as a CSV file (*.csv) on the computer. Function selection Select the function that you want to check, and click [Display]. The displayed functions may vary depending on your machine model and optional equipment.
  • Page 668 Managing the Machine Starting the Remote UI(P. 648)
  • Page 669: Turning Off/Restarting The Machine

    Managing the Machine Turning OFF/Restarting the Machine 13WK-0E1 You can use the Remote UI to shut down or restart the machine. ● When the machine is turned OFF or restarted, any documents that are being printed or sent are canceled. Turning OFF the Machine(P.
  • Page 670: Registering Destinations Via The Remote Ui

    Managing the Machine Registering Destinations via the Remote UI 13WK-0E2 You can use the Remote UI to register destinations in the Address Book. You can also check the registered details and edit the Address Book. Start the Remote UI. Starting the Remote UI(P. 648) Click [Address Book] on the portal page.
  • Page 671: Registering A Group Destination

    Managing the Machine Register the necessary information and click [OK]. ● The displayed items vary depending on the destination type. For more information on the information to register, see Registering Destinations in the Address Book(P. 188) . Registering a group destination For more information on group destinations, see Registering Multiple Destinations as a Group(P.
  • Page 672 Managing the Machine Registering to a user group address list When using personal authentication management, an address list can be shared between users in the same user group. First, set up the user group that will share the address list, then register the destinations that you want to share.
  • Page 673 Managing the Machine Select the destination type and click [Set]. Register the necessary information and click [OK]. ● For more information on the information to register, see Registering a Destination in a One- Touch Button(P. 200) . LINKS Registering Destinations(P. 186) Restricting Use of the Address Book(P.
  • Page 674: Sharing An Address List With Specific Users

    Managing the Machine Sharing an Address List with Specific Users 13WK-0S6 You can use a user group address list to share an address list between specific users. This is useful when using a shared address list within the same department. Procedure for Sharing Addresses Follow the procedure below.
  • Page 675 Managing the Machine ● To add new users to an existing group, set the destination group when registering the users in step 1.
  • Page 676: Registering User Groups

    Managing the Machine Registering User Groups 13WK-0S7 Register user groups. Address lists can be shared between registered user groups. Start the Remote UI. Starting the Remote UI(P. 648) Click [Settings/Registration] on the portal page. Remote UI Screen(P. 649) Click [User Management] [Authentication Management] [User Group Management].
  • Page 677 Managing the Machine...
  • Page 678: Registering A Key And Certificate For Network Communication

    Managing the Machine Registering a Key and Certificate for Network Communication 13WK-0E3 You can use the Remote UI to register keys/certificates, CA certificates, and S/MIME certificates to the machine from your computer. You can also use it to register a certificate revocation list (CRL), which verifies the validity of certificates received from communication peers.
  • Page 679 Managing the Machine Install the key and certificate. ● Click [Browse...], specify the files (key and certificate) to install, and click [Start Installation]. Register the key and certificate. Select the key and certificate that you want to register, and click [Register]. Enter the key name and password, and click [OK].
  • Page 680 Managing the Machine Start the Remote UI. Starting the Remote UI(P. 648) Click [Settings/Registration] on the portal page. Remote UI Screen(P. 649) Click [Device Management] [CA Certificate Settings]. Click [Register CA Certificate...]. Click [Install...]. Install the CA certificate. ● Click [Browse...], specify the file (CA certificate) to install, and click [Start Installation]. Register the CA certificate.
  • Page 681 Managing the Machine Registering an S/MIME Certificate You can register a public key certificate (S/MIME certificate) to use for encrypting e-mail/I-fax with S/MIME. For information on the S/MIME certificates that can be registered on the machine, see Specifications(P. 1029) . For information on how to configure the S/MIME settings, see <E-Mail/I-Fax Settings>...
  • Page 682 Managing the Machine Registering a Certificate Revocation List (CRL) You can use the Remote UI to register a certificate revocation list (CRL). For information on the CRLs that can be registered on the machine, see Specifications(P. 1029) . Start the Remote UI. Starting the Remote UI(P.
  • Page 683: Generating A Key And Certificate Signing Request (Csr)

    Managing the Machine Generating a Key and Certificate Signing Request (CSR) 13WK-0E4 Certificates generated on this machine do not have a CA signature, which may cause communication errors with some communication peers. To request a certificate with a CA signature, certificate signing request (CSR) data is required. A user who logs in with administrator privileges can generate a CSR.
  • Page 684 Managing the Machine Select the hash algorithm to use for the signature. [Key Algorithm] Select the key algorithm, and specify the key length if [RSA] is selected, or specify the key type if [ECDSA] is selected. [Country/Region] Select the country code from the list, or enter it directly. [State]/[City] Enter the location.
  • Page 685 Managing the Machine Click [Register Certificate...]. Register the certificate. ● Click [Browse...], specify the file (certificate) to register, and click [Register].
  • Page 686: Managing Stored Files

    Managing the Machine Managing Stored Files 13WK-0E5 You can use the Remote UI to print, send, or delete files that are stored in the Mail Box, or faxes and I-faxes that are temporarily stored in the Fax/I-Fax Inbox. Managing Files Stored in a Mail Box(P. 674) Managing Documents Temporarily Stored in Memory RX Inbox(P.
  • Page 687: Printing A File

    Managing the Machine Printing a file Select the check box for a file that you want to print, and click [Print...]. ● You can select multiple files. Click [Start Printing]. ● You can click [Move to Top], [Move Up], [Move Down], or [Move to Bottom] to change the order in which files are printed.
  • Page 688 Managing the Machine Click [Start]. Inserting a file into another file Select the check box for the file that you want to insert the second file into, and click [Insert Pages...]. Select the file to insert, and click [Next]. Enter the new file name in [File Name After Insertion], and specify the insertion location (page) in [Select Insertion Location].
  • Page 689 Managing the Machine Managing Documents Temporarily Stored in Memory RX Inbox You can print or forward faxes and I-faxes that are temporarily stored in the Memory RX Inbox using Memory Lock. Start the Remote UI. Starting the Remote UI(P. 648) Click [Access Received/Stored Files] on the portal page.
  • Page 690 Managing the Machine ● You can click [Settings...] in [Set Details] to change the send settings. You can also change detailed settings of the file in [File Settings]. Scanning(P. 406) ● If you select the check box for [Delete File After Sending], documents are automatically deleted after they are forwarded.
  • Page 691: Printing A Document

    Managing the Machine Printing a document Select the check box for a document that you want to print, and click [Print...]. ● You can select multiple documents. Click [Start Printing]. ● If you select the check box for [Delete File After Printing], documents are automatically deleted after they are printed.
  • Page 692: Managing The Logs

    Managing the Machine Managing the Logs 13WK-0E6 You can use the logs to check or analyze how the machine is being used. A variety of information about each operation is recorded in the logs, such as the operation date/time, user name, operation type, function type, and operation result.
  • Page 693 Managing the Machine Start the Remote UI [Settings/Registration] [Device Management] [Export/Clear Audit Log] [Export Audit Logs] [Export] Follow the on-screen instructions to save the file ● If you want to automatically delete all logs after they are exported, select the check box for [Delete logs from device after export] before clicking [Export].
  • Page 694: Importing/Exporting The Setting Data

    Exported data can also be imported into the machine from a computer. Data exported from the machine can be imported into other Canon multifunction printers, making it easier to configure the settings on a new machine, such as when you purchase a replacement. For more information on the setting items that can be imported, see Specifications(P.
  • Page 695 Managing the Machine ◼ Importing Data after Starting Synchronization of Custom Settings (Client) Follow the procedure below to import the data, and then synchronize the data. Stop synchronization of custom settings on a client machine. Starting Setting Synchronization(P. 709) To import data for existing users/groups, back up the data, and delete the data for the users/groups that will be imported from the server machine.
  • Page 696: Importing/Exporting All Settings

    If you want to configure the same settings on two or more Canon multifunction printers , you can simply export all settings from one machine and import them all to the others, eliminating the need to configure each machine separately.
  • Page 697 Managing the Machine ● It may take some time for the screen to change. Do not click [Start Exporting] more than once. Click [Check Status]. ● If the [Cannot be used when exporting.] message is displayed, do not use the Remote UI to perform the operations.
  • Page 698 Managing the Machine Check the System Manager information ● When importing the Department ID Management settings to a different multifunctional printer with Department ID Management enabled, the System Manager information is overwritten, which may prevent you from logging in with the previous System Manager ID and PIN. Before performing this operation, make sure to check the System Manager information that is saved on the exporting machine.
  • Page 699 Managing the Machine Click [OK] [Check Status]. ● The machine may need to be restarted, depending on the imported data. Click [Perform Restart]. ● If you select the check box for [Create Import/Export Result Report] in the previous step, click [Settings/ Registration] [Data Management] [Import/Export Results]...
  • Page 700: Importing/Exporting The Settings Individually

    Managing the Machine Importing/Exporting the Settings Individually 13WK-0E9 You can select particular settings to import or export, such as address lists in the Address Book, or printer settings. Administrator privileges are required in order to perform these operations. Exporting Settings Individually(P. 688) Importing Settings Individually(P.
  • Page 701 You can set the security level if [Custom Format] is selected in [File Format]. When [Level 1] is selected, you can import to all Canon multifunction printers. When [Level 2] is selected, the password for the address list data is encrypted using a more secure method than [Level 1]. However, the data can only be imported to the machine models that support the [Level 2] setting (models on which the [Security Level] setting is displayed).
  • Page 702 Managing the Machine When exporting paper information Click [Paper Information] in [Import/Export Individually]. Click [Export...]. Select the paper setting information in [Category]. Click [Start Exporting]. Follow the on-screen instructions to specify where to save the data. Importing Settings Individually Start the Remote UI. Starting the Remote UI(P.
  • Page 703 Select the file format of the data to be imported. Select [Custom Format] for files in the dedicated format for Canon multifunction printers (*.abk), select [LDAP Format] for LDAP format files (*.ldif), or select [CSV Format] for CSV format files (*.csv).
  • Page 704 Managing the Machine [File Format] Select the file format of the setting data to be imported. Note that the file format varies depending on the model of multifunctional printer that exported the data. Check the file to be imported. [File Path] Click [Browse...], and specify the file to import.
  • Page 705 Managing the Machine [Category] Select the paper setting information. [File Path] Click [Browse...], and specify the file to import. Click [Start Importing] [OK]. ● The machine may need to be restarted depending on the settings to import. Restarting the Machine(P. 657) LINKS Importing/Exporting All Settings(P.
  • Page 706: Backing Up/Restoring Data

    Doing so may cause the machine to malfunction. ● Data may be lost if a problem occurs with the hard disk. Periodically back up/export sensitive data. Please note that Canon is not liable for any damages caused by loss of data. Connecting an external hard disk ●...
  • Page 707 Managing the Machine Click [Data Management] [Backup Location Settings]. Auto Backup ● You can click [Auto Backup Settings] and configure the machine to automatically back up data on a specified day and time. Follow the on-screen instructions to configure the settings. Configure the necessary settings.
  • Page 708 Managing the Machine When backing up to an SMB server [Backup Location] Select [SMB Server]. [Host IP Address] Specify the location of the SMB server. Use the following format: \\Name of server\Name of shared folder [User Name] Enter the user name for accessing the SMB server. [Password]/[Confirm] Enter the password for accessing the SMB server.
  • Page 709 Managing the Machine [Backup Data Capacity]/[Backup Location Available Space] If [Backup Location Available Space] is not enough for [Backup Data Capacity], set a different backup destination. [Backup Method] Select [All] to perform standard backup. If you only want to back up the data that has been changed since the previous backup, select [Changes].
  • Page 710 Managing the Machine Click [Display Backup Data]. Select the backup data to restore, and click [Execute] [OK]. ● Enter the password if one was set when backing up the data. Click [Restart Main Unit]. ● After the machine restarts, the backup data is restored. ●...
  • Page 711: Updating The Firmware

    Administrator privileges are required in order to update the firmware. Preparing to update the firmware ● Save the latest firmware data from Canon to a computer. ● Back up the machine data and settings in case the firmware update is not performed properly. Backing Up/Restoring Data(P. 694) Importing/Exporting the Setting Data(P.
  • Page 712: Setting Scheduled Updates

    Managing the Machine Setting Scheduled Updates 13WK-0S8 You can set the machine to regularly check for new applicable firmware and automatically update the firmware of the machine. ● This operation can only be performed by a user with the required privileges. ●...
  • Page 713 Managing the Machine Enter the e-mail address of the administrator. You can receive e-mails regarding the update status that is sent from the distribution server. [Comments] Enter the comment that will automatically be added to the e-mail. If the model name is entered, you can identify which device status the e-mail is about.
  • Page 714: Displaying Messages From The Administrator

    Managing the Machine Displaying Messages from the Administrator 13WK-0EF You can display messages to users on the touch panel display. Messages can be displayed at the bottom of the touch panel display or in a separate pop-up window, and you can select which display method to use based on the type of message or user.
  • Page 715 Managing the Machine The pop-up window is displayed when no operations are performed for a specified [Display When Auto Reset] period of time, or when the machine is restarted. Use this setting for messages such as a maintenance schedule notice. [Remote UI] If you select the check box, the message shown in the pop-up window is also displayed on the Remote UI portal page.
  • Page 716: Installing System Options

    Managing the Machine Installing System Options 13WK-0EH When using system options, you may need to log in with Administrator privileges to register licenses. To register a license, you will need the number that is printed on the license access number certificate. Make sure to have it with you before you start. You can perform license registration online or offline.
  • Page 717 To obtain a license key, you will need the number that is printed on the license access number certificate, along with the serial number of the machine. Access the license issuing website (http://www.canon.com/lms/license/) and obtain the license key.
  • Page 718: Synchronizing Settings For Multiple Canon Multifunction Printers

    Multifunction Printers 13WK-0EJ You can synchronize the personalized data of multiple Canon multifunction printers on a network. This enables the address book and Quick Menu, etc. specified and registered on a single machine to be used on other machines that are synchronized.
  • Page 719 Managing the Machine Starting the Server Machine ● Start synchronization on the server machine. Starting Setting Synchronization(P. 709) Specifying the Detailed Synchronization Settings ● Specify the detailed synchronization settings on the server machine. Specifying Detailed Synchronization Settings (Server Machine or Server/Client Machine) (P.
  • Page 720 Managing the Machine User data registered in the server User data of client machine A User data of client machine machine ● The first client machine that ● The data of user 1 registered in connected to the server. ● Has the other data of user the server machine is 1 and the data of user 3...
  • Page 721: Starting Setting Synchronization

    Managing the Machine Starting Setting Synchronization 13WK-0EK Use the Remote UI to specify the settings for starting synchronization and start synchronization. Administrator privileges are required for registration. Synchronizing Custom Settings Specify the settings for the server machine and each client machine. Decide which machine to use as the server machine in advance.
  • Page 722 The port number can be omitted. If this is left blank, the server machine is automatically discovered. ● Example settings (IPv4): Using an IP address: 192.168.18.138 Using a host name: v4.server.canon.com ● Example settings (IPv6): Using an IP address: fe80::65f0:82cb:b3d6:e6bc Using a host name: v6.server.canon.com...
  • Page 723 "Error" is recorded as the level when the maximum amount of data that can be registered has been exceeded or authentication with the server machine fails. Simple Synchronization Settings ● Synchronization of custom settings can be started from the control panel for Canon multifunction printers within the same router. - For the server machine: Press <Management Settings>...
  • Page 724: Specifying Detailed Synchronization Settings (Server Machine Or Server/Client Machine)

    Managing the Machine Specifying Detailed Synchronization Settings (Server Machine or Server/Client Machine) 13WK-0S9 You can set the scope of sharing data to synchronize and manage the machines to synchronize. You can also delete user data and back up/restore synchronization data. This setting is only for the server machine or server/client machine.
  • Page 725 Managing the Machine ● If this setting is changed from [Shared across All Devices] to [Device-Specific (Not Shared)] after starting operation, the shared data is synchronized on all machines before switching. (All machines will have the same data at first when the setting is switched.) ●...
  • Page 726: Distributing The Device Information To Other Canon Multifunction Printers

    Multifunction Printers 13WK-0EL Various machine settings (device information) can be sent over the network and automatically applied to other Canon multifunction printers. With this function, you can designate a host machine whose registered information (such as the settings in the Settings/Registration menu and address lists) is distributed to other client machines, enabling you to configure the same settings as the host machine.
  • Page 727 Managing the Machine Register the distribution destination of the device information. ● On the host machine, register the client machines that will receive the distributed device information. Registering the Device Information Destinations(P. 716) ● To perform user authentication when device information is received, configure the necessary settings on the host and client machines.
  • Page 728: Registering The Device Information Destinations

    Managing the Machine Registering the Device Information Destinations 13WK-0ER On the host machine, register the client machines that will receive the distributed device information. Administrator privileges are required in order to perform registration. Press Press <Management Settings> <Device Management> <Device Information Distribution Settings>...
  • Page 729 Managing the Machine Press <OK>. LINKS Performing User Authentication when Distributing Device Information(P. 718) Distributing the Device Information(P. 720) Checking the Results of Device Information Distribution(P. 723)
  • Page 730: Performing User Authentication When Distributing Device Information

    Managing the Machine Performing User Authentication when Distributing Device Information 13WK-0ES You can prevent a client machine from receiving unauthorized device information by performing user authentication when device information is received. With these settings, it will be necessary to use the personal authentication management function ( Configuring the Personal Authentication Management Settings(P.
  • Page 731 Managing the Machine Registering Server Information(P. 565) Press Press <Management Settings> <Device Management> <Device Information Distribution Settings> <Use MEAP Authentication When Receive>. Select <On>, and press <OK> <OK>. Press <Apply Set. Changes> <Yes>.
  • Page 732: Distributing The Device Information

    Managing the Machine Distributing the Device Information 13WK-0EU You can distribute device information to the client machines that are registered as destinations. You can also specify a time at which to automatically distribute the device information. To perform these operations, log in with Administrator privileges.
  • Page 733 Managing the Machine Distributing Automatically at a Specified Time You can specify a time at which to automatically distribute the device information. By configuring the time so that distribution is performed late at night or on a holiday, you can update the device information without affecting your business operations.
  • Page 734 Receiving device information from different Canon multifunction printer models ● When the machine is used as a client machine, it can receive device information from different Canon multifunction printer models by setting <Restrict Receiving Device Information> in <Receiving Settings> to <Off>.
  • Page 735: Checking The Results Of Device Information Distribution

    Managing the Machine Checking the Results of Device Information Distribution 13WK-0EW You can check information such as the date and time that device information was distributed, the results of distribution, and the status of the other machines. For client machines, you can check the reception status of device information.
  • Page 736: Managing Hard Disk Data

    HDD data encryption on the machine may not be able to protect data from all unauthorized activity. Exercise caution when managing data. ● Encrypted data cannot be read even if you remove the hard disk and install it in another Canon multifunction printer. ●...
  • Page 737: Removing Unnecessary Data From The Hard Disk

    Managing the Machine Removing Unnecessary Data from the Hard Disk 13WK-0EY Copied or scanned image data, as well as document data that is printed from a computer, is temporarily stored on the hard disk. Although the document data and image data is automatically deleted from the hard disk when operations are complete, some data remains.
  • Page 738 Managing the Machine <Once with 0 (Null) Data> Data is overwritten once with 0 (null) data. <Once with Random Data>/<3 Times with Random Data> Data is overwritten once or three times with random data. <DoD Standard> Data is overwritten three times. The first time is with a fixed value, the second is with a complement of the fixed value, and the third is with random data.
  • Page 739: Initializing All Data/Settings

    Managing the Machine Initializing All Data/Settings 13WK-0F0 You can restore all of the machine settings to the factory default values. All of the data that remains on the hard disk is overwritten with 0 (null) data or another value, which prevents the leakage of sensitive data when replacing or disposing of the hard disk.
  • Page 740 Managing the Machine <Once with 0 (Null) Data> Data is overwritten once with 0 (null) data. <Once with Random Data>/<3 Times with Random Data>/<9 Times with Random Data> Data is overwritten once, three times, or nine times with random data. <DoD Standard>...
  • Page 741: Ieee 2600

    Managing the Machine IEEE 2600 13WK-0F1 This section describes the security requirements defined in the IEEE 2600 standard, and how the functions of this machine meet these requirements. Security requirement Corresponding machine function Preventing unauthorized access with user User Authentication authentication/user information management Performs personal authentication based on user authentication information such as user names and passwords, and manages user information such as...
  • Page 742 Settings/Registration Settings/Registration Settings/Registration ..........................731 ..............................732 <Preferences> ............................733 <Paper Settings> ............................735 <Display Settings> ..........................738 <Timer/Energy Settings> ..............................741 <Network> ............................. 751 <External Interface> .............................. 752 <Accessibility> ..........................753 <Adjustment/Maintenance> ..........................754 <Adjust Image Quality> ............................756 <Adjust Action>...
  • Page 743: Settings/Registration

    Settings/Registration Settings/Registration 13WK-0JC You can customize the machine based on your environment and needs by configuring settings described in this chapter. To start configuration, press This section describes what each item in the setting menu can configure. ● Some of the settings may not be displayed depending on the configuration of optional equipment installed on the machine.
  • Page 744: Preferences

    Settings/Registration <Preferences> 13WK-0JE Item Description <Paper Settings>(P. 733) This section describes how to register paper settings. <Display Settings>(P. 735) This section describes the display settings for the touch panel display. <Timer/Energy Settings>(P. 738) This section describes the timer settings and energy settings. <Network>(P.
  • Page 745: Paper Settings

    Settings/Registration <Paper Settings> 13WK-0JF This section describes how to register paper to use. <Paper Settings> <Preferences> <Paper Settings> You can register the paper size and type for each paper source. This setting enables you to achieve the appropriate print results. Specifying Paper Size and Type in the Paper Drawer(P.
  • Page 746 Settings/Registration Displays details for the selected paper type on the <Details/Edit> screen. If you select a custom paper type, you can edit it. <Duplicate> Duplicates the selected paper type as a custom paper type. <Delete> Deletes the selected custom paper type. <Change>...
  • Page 747: Display Settings

    Settings/Registration <Display Settings> 13WK-0JH This section describes the display settings for the touch panel display. <Default Screen after Startup/Restoration> <Preferences> <Display Settings> You can set the default screen displayed at startup/restoration. ● Depending on the authentication method specified in personal authentication management, the Log In screen may be displayed before the screen set in <Default Screen after Startup/Restoration>...
  • Page 748 Settings/Registration ● If Server Authentication + Local Device Authentication are set using personal authentication management, and there is a difference between the language set on the machine and the one set in Active Directory, the sender's full name will not appear in e-mail messages sent to the recipient. <Display Switch Language/Keyboard Button>...
  • Page 749 Settings/Registration Displays a warning screen that enables you to identify which color is running low when remaining toner is low. This message is useful, as it enables you to prepare a new toner cartridge in advance, etc. <Delete Remaining Toner Error> <Preferences>...
  • Page 750: Timer/Energy Settings

    Settings/Registration <Timer/Energy Settings> 13WK-0JJ This section describes the timer settings and energy settings. <Adjust Time> <Preferences> <Timer/Energy Settings> You can adjust the time in minutes. ● Even if you change the time from 23:59 to 00:00, the date will not be changed. Date/Time Settings <Preferences>...
  • Page 751: Auto Sleep Time

    Settings/Registration If you set this function to <On>, general users become unable to set <Auto Reset Time> and <Function After Auto Reset>. <Function After Auto Reset> <Preferences> <Timer/Energy Settings> You can set whether the default screen set for <Default Screen after Startup/Restoration> in <Preferences> or the immediately previous screen is displayed at startup after the Auto Reset initiates.
  • Page 752 Settings/Registration <Auto Sleep Weekly Timer> <Preferences> <Timer/Energy Settings> You can set the time that the machine automatically enters the Sleep mode each day of the week. ● If you set both the <Auto Sleep Time> and <Auto Sleep Weekly Timer>, the <Auto Sleep Time> setting is given priority.
  • Page 753: Network

    Settings/Registration <Network> 13WK-0JK This section describes the network settings. <Output Report> <Preferences> <Network> You can print the settings in <Network>. Printing a List of Settings(P. 895) <Confirm Network Connection Setting Changes> <Preferences> <Network> If this setting is set to <On>, you can use it with a network environment. If errors related to network connections occur, an error message appears on the touch panel display of the machine.
  • Page 754 Settings/Registration <Use DHCPv6> <Preferences> <Network> <TCP/IP Settings> <IPv6 Settings> Specify whether to obtain the IPv6 address from the DHCP server. Setting an IPv6 Address(P. 35) <PING Command> <Preferences> <Network> <TCP/IP Settings> <IPv6 Settings> Check whether the IPv6 address is correctly specified. Conducting a Connection Test for an IPv6 Address(P.
  • Page 755: Wins Settings

    Settings/Registration <WINS Settings> <Preferences> <Network> <TCP/IP Settings> Specify settings for Windows Internet Name Service (WINS). Making WINS Settings(P. 47) <LPD Print Settings> <Preferences> <Network> <TCP/IP Settings> Specify settings for LPD printing. To use LPD printing, press <On> and set the time until the job is automatically canceled when the print data cannot be received due to a communication error, etc.
  • Page 756 Settings/Registration <Use FTP PASV Mode> <Preferences> <Network> <TCP/IP Settings> Specify whether to use the FTP PASV mode. Setting the PASV Mode of FTP(P. 57) <IPP Print Settings> <Preferences> <Network> <TCP/IP Settings> Specify settings for IPP printing. To use IPP printing, press <On> and set whether to encrypt the IPP communication data with TLS and whether to use IPP authentication.
  • Page 757: Proxy Settings

    Settings/Registration Specify whether to use the WebDAV server. Making WebDAV Settings(P. 48) ● If you set this to <On>, <Use HTTP> is also set to <On>. <TLS Settings> <Preferences> <Network> <TCP/IP Settings> You can set a key pair that is in use after checking the functions that use TLS encrypted communication. Configuring the Key and Certificate for TLS(P.
  • Page 758 <Dedicated Port Settings> <Preferences> <Network> Specify whether to configure/refer to detailed information of the machine from the Canon drivers or utility software. ● If the setting is set to <Off>, some application that uses dedicated port may not be used.
  • Page 759 Settings/Registration ● If you set <IEEE 802.1X Settings> to <On>, the machine will not completely enter the Sleep mode. <Outbound Filter> <Preferences> <Network> <Firewall Settings> <IPv4 Address Filter> Specify the outbound filter. Specifying IP Addresses in Firewall Settings(P. 597) <Inbound Filter> <Preferences>...
  • Page 760: Use Airprint

    Settings/Registration <Use AirPrint> <Preferences> <Network> Specify whether to print directly from an iPhone, iPad, iPod Touch, or Mac that supports AirPrint. Using AirPrint(P. 526) <Google Cloud Print Settings> <Preferences> <Network> Specify whether to print directly from a computer, smartphone, or tablet, etc., that supports Google Cloud Print. Using Google Cloud Print(P.
  • Page 761 Settings/Registration Specify the time before communication is automatically terminated when there is a prolonged period of no data transmission/reception while communicating using direct connection (access point mode). <Access Point Mode Settings> <Preferences> <Network> <Direct Connection Settings> Specify the settings for access point mode. <IP Address Settings for Direct Connection>...
  • Page 762 Settings/Registration <Connected Device Information> <Preferences> <Network> <Bluetooth Settings> Displays a list of MAC addresses for paired Bluetooth devices.
  • Page 763: External Interface

    <On>. To check whether you need to set this to <On>, see the manual for the MEAP application you are using, or contact your local authorized Canon dealer. <Use MEAP Driver for USB Storage Device>...
  • Page 764: Accessibility

    Settings/Registration <Accessibility> 13WK-0JR This section describes settings for improving accessibility, such as the speed at which the same character is entered repeatedly when a key is held down, and reversing the contrast of the touch panel display. <Key Repetition Settings> <Preferences>...
  • Page 765: Adjustment/Maintenance

    Settings/Registration <Adjustment/Maintenance> 13WK-0JS Item Description <Adjust Image Quality>(P. 754) This section describes how to adjust image quality for copying and printing. <Adjust Action>(P. 756) This section describes the copy and print finishing settings, such as adjusting the saddle stitch position. <Maintenance>(P.
  • Page 766: Adjust Image Quality

    Settings/Registration <Adjust Image Quality> 13WK-0JU This section describes how to adjust image quality for copying and printing. <Auto Adjust Gradation> <Adjustment/Maintenance> <Adjust Image Quality> If the brightness of the printing is significantly different from the original document, this correction adjusts the printing so that it more closely matches the original document.
  • Page 767 Settings/Registration If the image areas of the printing have uneven density, this correction adjusts the printing so that the density is even. Correcting Uneven Density(P. 877) <Auto Correct Color Mismatch> <Adjustment/Maintenance> <Adjust Image Quality> If the colors of printing run or blur, color mismatch (color misregistration) may have occurred. This correction adjusts the printing so that color mismatch does not occur.
  • Page 768: Adjust Action

    Settings/Registration <Adjust Action> 13WK-0JW This section describes the copy and print finishing settings, such as adjusting the saddle stitch position. <Saddle Stitch Staple Repositioning> <Adjustment/Maintenance> <Adjust Action> Feeds papers to the saddle stitcher unit and staple them several times, and performs the saddle stitch staple repositioning procedure.
  • Page 769 Settings/Registration You can set the time until stapling is performed after inserting paper when using manual stapling.
  • Page 770: Maintenance

    Settings/Registration <Maintenance> 13WK-0JX This section describes how to use the auto cleaning function for the main unit and feeder. <Clean Inside Main Unit> <Adjustment/Maintenance> <Maintenance> If streaks appear on printed paper or part of the image is missing, execute <Clean Inside Main Unit>. Cleaning the Interior(P.
  • Page 771: Function Settings

    Settings/Registration <Function Settings> 13WK-0JY This section describes the settings for functions such as Copy, Printer, and Fax. ● Some settings can only be set by the Administrator. Item Description <Common>(P. 760) This section describes settings for functions such as Paper Feed Settings, Paper Output Settings, Print Settings, Scan Settings, and Generate File.
  • Page 772: Common

    Settings/Registration <Common> 13WK-0K0 This section describes settings for functions such as Paper Feed Settings, Paper Output Settings, Print Settings, Scan Settings, and Generate File. <Paper Drawer Auto Selection On/Off> <Function Settings> <Common> <Paper Feed Settings> When copying/printing with the machine, a paper source loaded with the required paper size can be automatically selected and another paper source loaded with the same paper can be automatically switched to when paper runs out.
  • Page 773 Settings/Registration ● If a certain tray reaches its stacking limit, the machine automatically uses another tray that is designated for the same function. However, it is recommended that you only designate one tray for fax/I-fax documents to prevent them from getting lost. ●...
  • Page 774: Print Priority

    Settings/Registration <Action When Too Many Sheets to Staple> <Function Settings> <Common> <Paper Output Settings> You can specify the procedure to perform when there are too many sheets to staple. ● For information on printing using stapling, see Finishing with the Stapler(P. 248) . <Print Priority>...
  • Page 775 Settings/Registration <Image Quality Priority for Superimpose Image> <Function Settings> <Common> <Print Settings> This mode enables you to set the machine to automatically select whether the print quality of your original has priority or the print quality of the stored image form has priority. <Register Characters for Page Numbering/Watermark>...
  • Page 776: Sample Print

    Settings/Registration <Printer Driver Watermark/Document Scan Lock> <Function Settings> <Common> <Print Settings> <Secure Watermark/Doc. Scan Lock> When printing from a printer driver, you can select the functions set here for each job. ● If <Printer Driver Secure Watermark> and <Forced Secure Watermark> are set for a printer at the same time, Forced Secure Watermark is given priority.
  • Page 777 Settings/Registration <Standard Value Settings> ● If you increase the value for the standard value, the background gets denser, and if you decrease the value, the background gets lighter. When <White Letters on Colored Bkground.> is selected, if you increase the standard value, the text gets denser, and if you decrease the value, the text gets lighter. ●...
  • Page 778 Settings/Registration ● Direct sending of faxes does not support this setting. If a paper jam occurs while performing direct sending, the job will be canceled. In this case, set the job again. ● Depending on the location of a paper jam, it can be difficult to determine whether document scanning has been completed.
  • Page 779: Auto Online

    Settings/Registration <Auto Online> <Function Settings> <Common> <Scan Settings> Set this to <On> to automatically enable the remote scanner function when you press <Scanner> on the Main Menu screen. ● When the remote scanner function is enabled, you cannot use <Copy> and <Scan and Store>. ●...
  • Page 780 Settings/Registration <PDF (Limited Color) Resolution Settings> <Function Settings> <Common> <Generate File> If you select PDF (Low Color) as the file format when using <Scan and Send> or <Scan and Store>, you can create a smaller PDF file by lowering the resolution. <OCR (Text Searchable) Settings>...
  • Page 781 Settings/Registration <Specify Minimum PDF Version> <Function Settings> <Common> <Generate File> You can specify the minimum version to assign when generating PDF files. ● Depending on the functions set for the PDF files, the version assigned may be higher than that specified with this setting.
  • Page 782 LDAP server, and when using a login service which supports Integrated Authentication. For information whether the login service you are using supports Integrated Authentication, contact your local authorized Canon dealer. <Information Used for SMTP Server Authentication>...
  • Page 783 Settings/Registration You can specify the authentication method for accessing an SMTP server. <Information Used for File TX/Browsing Authentication> <Function Settings> <Common> <Set Authentication Method> You can specify the authentication method for accessing a file server.
  • Page 784: Copy

    Settings/Registration <Copy> 13WK-0K1 This section describes how to specify the copy settings. <Register/Edit Favorite Settings> <Function Settings> <Copy> You can register a combination of settings frequently used when copying to a single button. You can also assign a name to the button. Registering a Combination of Frequently Used Functions(P.
  • Page 785 Settings/Registration <Use Auto (Color/Black & White)> <Function Settings> <Copy> <Select Color Settings for Copy> You can restrict usage of the color mode (Auto Color Select). <Use Full Color> <Function Settings> <Copy> <Select Color Settings for Copy> You can restrict usage of the color mode (full color). <Speed Priority for Copying from Feeder>...
  • Page 786: Printer

    Settings/Registration <Printer> 13WK-0K2 This section describes the printer settings. <Output Report> <Function Settings> <Printer> You can print reports for each printer driver. <Printer Settings> <Function Settings> <Printer> Specify the printer settings. For more information, see Setting the Machine (PS/PCL/UFR II Printer). <Restrict Printer Jobs>...
  • Page 787: Send

    Settings/Registration <Send> 13WK-0K3 This section describes how to specify the Scan and Send settings. <TX/RX User Data List> <Function Settings> <TX> <Output Report> You can print a list of the send/receive settings registered in the machine. Printing Reports and Lists(P. 889) <Fax User Data List>...
  • Page 788 Settings/Registration transmission error occurs. You can also specify the setting to print the first part of the document as part of the report to remind you of the document's contents. ● When sending a color document, <Report with TX Image> cannot be used to attach an image converted to black-and-white.
  • Page 789 Settings/Registration ● This setting is disabled when sending faxes. <Data Compression Ratio> <Function Settings> <TX> <Common Settings> You can set the compression ratio for color/grayscale scanned data. ● If you want to select compact or trace & smooth for the PDF file format or select compact for the XPS file format, it is recommended that you set <Data Compression Ratio>...
  • Page 790 Settings/Registration You can check whether the TLS server certificate is valid when sending with WebDAV. You can verify the validity of the certificate and reliability of the certificate chain, as well as confirm the CN (Common Name). ● If you do not verify the certificate, TLS communication is performed, even with an invalid certificate. ●...
  • Page 791 Settings/Registration <Limit E-Mail to Send to Myself> <Function Settings> <TX> <Common Settings> You can limit the destination that can be specified when sending e-mail to the e-mail address of the user that is logged in. This setting enables you to prevent information leaks due to transmission to a wrong destination. ●...
  • Page 792 Settings/Registration Press <OK>. <Display Notification When Job Is Accepted> <Function Settings> <TX> <Common Settings> You can select whether to display a screen prompting you to check the communication status after sending/ saving documents using <Fax> or <Scan and Send> on the Main Menu. <Register Unit Name>...
  • Page 793 Settings/Registration Setting E-Mail Encryption Press Press <Function Settings> <Send> <E-Mail/I-Fax Settings> <S/MIME Settings>. Set encryption and the digital signature. Press <OK>. ● It is necessary to register the public key certificate of the recipient in advance. Generating the Key and Certificate for Network Communication(P. 606) <Confirm TLS Certificate for SMTP TX>...
  • Page 794: Default Subject

    Settings/Registration You can set the maximum data size for outgoing e-mail messages and I-fax documents. If an e-mail message exceeds this data size limit, it is split up into several e-mail messages before being sent. However, if an I-fax transmission exceeds the data size limit, it is handled as an error, and not sent. ●...
  • Page 795: Default Screen

    Settings/Registration ● For I-fax, if <Send via Server> is set to <Off>, there is no size limit on the data that is sent, even if you enter the maximum data size for sending. <Allow MDN Not via Server> <Function Settings> <TX>...
  • Page 796: Auto Redial

    If you are sending a fax from your machine at the same time another fax machine (made by a company other than Canon) is trying to send you a fax, your fax may end up being redirected to that fax machine, instead of...
  • Page 797 Settings/Registration <Fax TX Report> <Function Settings> <TX> <Fax Settings> A Fax TX Report is a report that enables you to check whether faxes were sent correctly to their intended destinations. The machine can be set to print this report automatically after documents are sent or only when a transmission error occurs.
  • Page 798 Settings/Registration <Default Address List When Selecting Line> <Function Settings> <TX> <Fax Settings> <Set Line> <Line X> You can specify the type of address list that you want to display as the default setting when you use <Address Book> on the Fax Basic Features screen. This setting is only effective when you select the line to use on the <Select Line>...
  • Page 799 Settings/Registration Specify the IP address or host name of the remote fax server machine. <TX Timeout> <Function Settings> <TX> <Fax Settings> <Remote Fax Settings> If the remote fax server machine does not respond for the time set for the TX Timeout, the remote fax job is canceled.
  • Page 800: Receive/Forward

    Settings/Registration <Receive/Forward> 13WK-0K4 This section describes how to specify receive settings. <TX/RX User Data List> <Function Settings> <Receive/Forward> <Output Report> You can print a list of the send/receive settings registered in the machine. TX/RX User Data List(P. 895) <Fax User Data List> <Function Settings>...
  • Page 801 Settings/Registration You can select whether to print received documents of the same paper size onto a single sheet of paper. This setting is only available under the following conditions: ● You must select the same paper drawer for printing two consecutive pages of a received document. ●...
  • Page 802 Settings/Registration ● If you press <Common Settings> set <Delete Failed TX Jobs> to <Off>, the documents with forwarding errors will be saved on the <Status Monitor/Cancel> screen, and the documents will not be processed according to the settings you specified here. <Forwarding Settings>...
  • Page 803 Settings/Registration <Previous Settings> To use forwarding settings set previously, select <History 1>, <History 2>, or <History 3>. ● The three settings that are stored are retained even when the power is turned OFF. <Specify Fwd. Time> Set the start time, end time, and day of the week, etc. for the forwarding. <Forwarding Done Notice>...
  • Page 804 Settings/Registration You can assign a name for the forwarding condition. Press <OK>. ● Forwarding settings are stored when you press <OK> on the registration or details/edit screen to complete registration. ● You cannot store settings that are the same as existing settings. Enable the forwarding conditions.
  • Page 805 Settings/Registration Enables the URL for a box with documents saved can be sent via e-mail or checked on the Remote UI screen. ● Since there is no way to check a registered PIN, make sure that you write down the PIN that you enter, and keep it in a safe place.
  • Page 806 Settings/Registration <Everyday> Set the time that memory reception starts. <Specify Days> Set the day of the week and time that memory reception starts. <Do Not Specify> Select this when you do not want to set a memory reception start time. ●...
  • Page 807 Settings/Registration ● You can set <Everyday> for the memory reception start time and <Specify Days> for the memory reception end time (or vice-versa). <Divided Data RX Timeout> <Function Settings> <Receive/Forward> <Common Settings> <Set Fax/I-Fax Inbox> If a received I-fax is divided, the data finished being received is printed when the time specified here passes after the start of the reception, and the subsequent data is deleted.
  • Page 808 Settings/Registration A Confidential Fax Inbox RX Report is a report that enables you to check whether documents were received in the Confidential Fax Inbox correctly. The machine can be set to print this report automatically after documents are received. Confidential Fax Inbox RX Report(P. 894) <RX Start Speed>...
  • Page 809: Store/Access Files

    Settings/Registration <Store/Access Files> 13WK-0K5 This section describes the settings for storing scanned documents and printing stored files. <Register/Edit Favorite Settings> <Function Settings> <Store/Access Files> <Common Settings> <Scan and Store Settings> You can register frequently used settings in a button of the machine for later use when saving. You can also assign your favorite name to a button and check registered settings.
  • Page 810 Settings/Registration <Unified Advanced Box Settings> <Function Settings> <Store/Access Files> <Advanced Box Settings> You can batch specify the settings necessary to use the Advanced Box. Setting Advanced Box to Public(P. 66) <Open to Public> <Function Settings> <Store/Access Files> <Advanced Box Settings> You can specify how to open the Advanced Box to the public.
  • Page 811 Settings/Registration You can select whether to manage the authentication of users who access the Advanced Box. To allow a Personal Space to be created, you need to set this setting to <On>. <File Formats Allowed for Storing> <Function Settings> <Store/Access Files> <Advanced Box Settings>...
  • Page 812: Print

    Settings/Registration <Print> 13WK-0K6 This section describes the print settings. <Forced Hold> <Function Settings> <Print> Specify the settings for the forced hold printing. Configuring the Forced Hold Printing Settings(P. 625) <Job Storage Period> <Function Settings> <Print> Specify the time period for storing jobs. <Delete Job After Printing>...
  • Page 813 Settings/Registration <Display Same Group User Jobs> <Function Settings> <Print> Specify whether to display other user's job within the same group. ● Documents with the same group information as the logged-in user are displayed. Groups are distinguished by Department ID. ● If you log in with Administrator privileges when the System Manager ID is registered, other user's jobs may not be displayed.
  • Page 814: Hold

    Settings/Registration <Hold> 13WK-0K7 This section describes the Job Hold settings. <Use Hold Function> <Function Settings> <Hold> You can set whether to use the Job Hold function. <Time Until Hold Job Auto Delete> <Function Settings> <Hold> You can set the time that has to elapse before hold jobs are automatically deleted. ●...
  • Page 815: Set Destination

    Settings/Registration <Set Destination> 13WK-0K8 You can specify the settings for registering and changing destinations. <Register Destinations> <Set Destination> You can print a list of destinations registered in the Address Book or one-touch buttons. Printing a List of Settings(P. 895) ● Even if you set <Manage Address Book Access Numbers>(P.
  • Page 816 Settings/Registration <Include Password When Exporting Address Book> <Set Destination> If you set this setting to <On>, you can select whether to include the passwords registered for destinations when exporting the Address Book using the Remote UI. ● You can set whether to export the following passwords: - The password for subaddress transmission set in fax destinations - The authentication password set for file server destinations (including the Advanced Space that is opened externally)
  • Page 817 Settings/Registration ● Searching by organization/organizational unit may not be possible, depending on the information registered in an LDAP server. ● You can add other search attributes. <Register/Edit LDAP Search Attribute>(P. 805) <Register/Edit LDAP Search Attribute> <Set Destination> You can add search items to use when searching an LDAP server. LDAP Search Attributes Press Press <Set Destination>...
  • Page 818: Communication Timeout

    Settings/Registration You can specify the IP address or the host name of a device that opens the Remote Address Book externally. The IP address can be specified using IPv4 or IPv6. <Communication Timeout> <Set Destination> <Acquire Remote Address Book> You can set the communication timeout. When a device opening a Remote Address Book does not respond within the specified time, the machine stops trying to obtain destinations from the device.
  • Page 819: Management Settings

    Settings/Registration <Management Settings> 13WK-0K9 You can configure the settings related to management of users, devices, and data, etc., for secure and efficient use of the machine. Item Description <User Management>(P. 808) You can configure the settings for managing users of the machine with a user authentication application.
  • Page 820: User Management

    Settings/Registration <User Management> 13WK-0KA You can configure the settings for managing users of the machine with a user authentication application. <Change Password> <Management Settings> <User Management> <Authentication Management> The users registered in the machine can change their own login password. This setting is not displayed for users that have logged in with Administrator privileges.
  • Page 821 Settings/Registration Select whether to display the names of users who previously logged in in a drop-down list on the login screen. Select <0> to hide the login history, and select <1> to display only the name of the user who logged in most recently.
  • Page 822: Device Management

    <Management Settings> <Device Management> Set the machine to send various machine settings (device information) over the network and automatically apply to other Canon multifunction printers. Distributing the Device Information to Other Canon Multifunction Printers(P. 714) <Finisher Tray A> <Management Settings>...
  • Page 823 Settings/Registration Generating a Device Signature Certificate(P. 643) Registering a User Signature Certificate(P. 644) Generating a Key and Certificate Signing Request (CSR)(P. 671) <Display Job Status Before Authentication> <Management Settings> <Device Management> Select whether to restrict access to the <Status Monitor/Cancel> screen when using a login service. <Restrict Access to Other User Jobs>...
  • Page 824 <Management Settings> <Device Management> You can synchronize the personalized data of multiple Canon multifunction printers on a network. Even for the server machine, it is necessary to enable this setting if you wish to operate the machine as the client machine.
  • Page 825 Settings/Registration <Use Default Screen After Startup/Restoration> <Management Settings> <Device Management> <Manage Personal Settings> Select whether to enable each user to set the screen displayed on startup/restoration. <Prohibit Initialization of Administrator Password> <Management Settings> <Device Management> Specify whether to restrict operations of <Initialize Admin. Password> ([Counter/Device Information] <Device Info./Other>).
  • Page 826: License/Other

    Settings/Registration <License/Other> 13WK-0KE You can register licenses and configure the settings related to the software and system options available for the machine. <Register License> <Management Settings> <License/Other> Enter the license key for a system option that can be used on the machine. Installing System Options(P.
  • Page 827: Remote Operation Settings

    Settings/Registration <Remote Operation Settings> <Management Settings> <License/Other> Select whether to enable the Remote Operation function. This function enables you to specify settings and process jobs from a computer by displaying the screen of the touch panel display on the computer screen. <Use ACCESS MANAGEMENT SYSTEM>...
  • Page 828: Data Management

    Settings/Registration <Data Management> 13WK-0KF You can configure settings to utilize the machine settings or data such as address lists, or to manage the hard disk securely. <Import from USB Memory> <Management Settings> <Data Management> <Import/Export> You can import all the settings information from a USB memory device. <Export to USB Memory>...
  • Page 829 Settings/Registration stored in the machine. Doing so, you can prevent important information for the machine from leaking. Also, you can recover the system if the TPM chip fails by restoring the TPM key. ● Make sure to change the "Administrator" password from the default value, to prevent a third party other than the administrator from being able to back up the TPM key.
  • Page 830: Security Settings

    Settings/Registration <Security Settings> 13WK-0KH You can specify the settings related to the user authentication function, password, and encryption. <Prohibit Authentication Using Department ID and PIN> <Management Settings> <Security Settings> <Authentication/Password Settings> <Authentication Function Settings> Select whether to prohibit authentication with a Department ID and PIN when operating from the printer/ scanner.
  • Page 831 Settings/Registration <Allow Use of Default Password for Remote Access> <Management Settings> <Security Settings> <Authentication/Password Settings> <Password Settings> Select whether to allow the default password to be used when logging in from the Remote UI. <Minimum Length Settings> <Management Settings> <Security Settings> <Authentication/Password Settings>...
  • Page 832 Settings/Registration ● This setting applies to personal authentication management, not to Department ID and PIN. <Use at Least 1 Lowercase Character> <Management Settings> <Security Settings> <Authentication/Password Settings> <Password Settings> You can restrict passwords so that only passwords which include at least one lowercase character can be registered.
  • Page 833 Settings/Registration ● For information on the algorithms prohibited when this setting is set to <On>, see Specifications(P. 1029) .
  • Page 834: Settings/Registration Table

    Settings/Registration Settings/Registration Table 13WK-0KJ Click the following icon when you want to learn detailed information regarding Settings/Registration. The Settings/Registration table lists the following contents. ● Each setting displayed in Settings/Registration ● Setting values ● Factory default setting values ● Settings that can and cannot be set with administrator privileges ●...
  • Page 835 Maintenance Maintenance Maintenance ..............................825 ............................... 827 Regular Cleaning ............................ 828 Cleaning the Exterior ..........................829 Cleaning the Platen Glass ............................. 831 Cleaning the Feeder ............................ 835 Cleaning the Interior ........................836 Cleaning the Dust-Proof Glass ......................... 838 Replacing the Toner Cartridge ......................
  • Page 836 Maintenance ..............................898 Consumables...
  • Page 837: Maintenance

    This section describes the maintenance and management of the machine, such as regular cleaning and the replacement of consumables. It also describes the maintenance service provided by Canon. For information on precautions to take during maintenance, see "Important Safety Instructions" in the FAQ Guide and Options(P.
  • Page 838 Maintenance ◼ Other Maintenance and Adjustment Adjusting Print and Finish Printing Reports and Checking the Number of Pages for Quality(P. 869) Lists(P. 889) Copy/Print/Fax/Scan(P. 888)
  • Page 839: Regular Cleaning

    Maintenance Regular Cleaning 13WK-0KL It is recommended that you periodically clean the machine to prevent loss of print quality and enable you to use the machine comfortably and safely. Clean the machine in the order indicated by below. Exterior Cleaning the Exterior(P. 828) Platen glass Cleaning the Platen Glass(P.
  • Page 840: Cleaning The Exterior

    Maintenance Cleaning the Exterior 13WK-0KR Periodically wipe the surface of the machine to keep it clean. Turn the power OFF, and remove the power plug from the power outlet. Turning OFF the Machine(P. 91) ● Check the operation status of the machine before turning the power OFF. You can turn the power OFF even if the machine is executing an operation, but this may cause the operation to be interrupted or data to become damaged.
  • Page 841: Cleaning The Platen Glass

    Maintenance Cleaning the Platen Glass 13WK-0KS If the platen glass is dirty, originals may not be scanned clearly, or the size of the original may not be detected clearly. Turn the power OFF, and remove the power plug from the power outlet. Turning OFF the Machine(P.
  • Page 842 Maintenance If you cannot remove the dirt ● Wet a soft cloth with mild detergent and wring it out well, then wipe the machine with it. Afterwards, wipe the machine with a soft and dry cloth. Gently close the feeder. Insert the power plug into the power outlet, and turn the power ON.
  • Page 843: Cleaning The Feeder

    Maintenance Cleaning the Feeder 13WK-0KU If streaks appear on originals scanned with the feeder or paper that is printed, clean the feeder. Turn the power OFF, and remove the power plug from the power outlet. Turning OFF the Machine(P. 91) ●...
  • Page 844 Maintenance ● Make sure that no trash such as pieces of paper gets into the groove of the multiple sheet feed detection sensor. If trash does get in, remove it using a soft cloth. Gently close the feeder cover. Open the feeder. Wipe the document feed scanning area (the thin and long glass area) on the platen glass side.
  • Page 845 Maintenance ● Wait until the moisture has completely dried before proceeding to the next step. Wipe the document feed scanning area on the feeder side. Pull the top lever to open the document feed scanning area cover. ● Gently open the cover so that you do not damage the platen glass. Open the inner cover.
  • Page 846 Maintenance ● Wait until the moisture has completely dried before proceeding to the next step. Close the inner cover. Close the document feed scanning area cover until it clicks into place. Gently close the feeder. Insert the power plug into the power outlet, and turn the power ON. Turning ON the Machine(P.
  • Page 847: Cleaning The Interior

    Maintenance Cleaning the Interior 13WK-0KW If streaks appear on printed paper or part of the image is missing, execute <Clean Inside Main Unit>. <Adjustment/Maintenance> <Maintenance> <Clean Inside Main Unit> <Start> ● When cleaning is complete, check whether the problem has been resolved.
  • Page 848: Cleaning The Dust-Proof Glass

    Maintenance Cleaning the Dust-Proof Glass 13WK-0KX When white streaks or other print defects occur even after cleaning the platen glass, feeder, and main unit, the dust- proof glass may be dirty. In this case, follow the procedure below to clean the dust-proof glass. Turn the power OFF, and remove the power plug from the power outlet.
  • Page 849 Maintenance Insert the cleaning stick in until it hits the bottom of the hole, and gently move it back and forth. ● Insert the cleaning stick into all four holes to clean them. When cleaning is complete, return the cleaning stick to its original position. ●...
  • Page 850: Replacing The Toner Cartridge

    Maintenance Replacing the Toner Cartridge 13WK-0KY When toner starts running low or has run out, a message prompting you to change the toner cartridge is displayed. Replace or prepare to replace the toner cartridge, according to the displayed message. When the Message Is Displayed(P. 838) When the Instruction Screen Is Displayed(P.
  • Page 851 Maintenance ● The "XXXX" in the message indicates the toner color. Procedure for Replacing the Toner Cartridge When replacing the toner cartridge, the procedure is also displayed on the screen. Check the information displayed on the screen in addition to the following procedure. ●...
  • Page 852 Maintenance ● An error message is displayed if the small cover does not open automatically due to the toner replacement cover being closed, etc. Press the icon on the bottom right of the screen, and follow the instructions on the screen to perform the operation again from step 1. ●...
  • Page 853 Maintenance With the white part of the new toner cartridge facing up, shake the toner cartridge up and down approximately 10 times. ● Shaking the toner cartridge evens out the toner inside. ● Do not have the white part of the toner cartridge face down. Doing so may prevent the toner from being supplied properly.
  • Page 854 Maintenance Close the small cover. ● The small cover cannot be closed unless the toner cartridge has been pushed in as far as it will go. Do not try to force the cover closed, as doing so may cause it to break. Close the toner replacement cover.
  • Page 855 Maintenance Adjusting Color Tone(P. 874)
  • Page 856: Replacing The Waste Toner Container

    Maintenance Replacing the Waste Toner Container 13WK-0L0 When the waste toner container is almost full, a message prompting you to change the waste toner container is displayed. Replace or prepare to replace the waste toner container, according to the displayed message. When a Message Is Displayed(P.
  • Page 857 Maintenance Procedure for Replacing the Waste Toner Container When replacing the waste toner container, the procedure is also displayed on the screen. Check the information displayed on the screen in addition to the following procedure. Open the waste toner cover. ●...
  • Page 858 Tightly twist the opening of the bag so that the toner does not spill out. Install the new waste toner container. ● Insert the waste toner container with the Canon logo on top of the container towards the back of the machine, and push it in to load it. ●...
  • Page 859 Maintenance Close the waste toner cover. ● The used waste toner container will be collected by your local authorized Canon dealer.
  • Page 860: Replacing The Stamp Cartridge

    Maintenance Replacing the Stamp Cartridge 13WK-0L1 The machine has a function for stamping originals scanned with the feeder to indicate that they have already been scanned. This stamp is a consumable. When the stamp starts becoming faint, replace the stamp cartridge attached to the feeder.
  • Page 861 Maintenance Open the stamp cover. Replace the stamp cartridge using the included tweezers. Remove the stamp cartridge. Install the new stamp cartridge. ● Push the stamp cartridge straight in until it clicks into place. Installing it at an angle may cause paper jams.
  • Page 862 Maintenance Gently close the feeder. Insert the power plug into the power outlet, and turn the power ON. Turning ON the Machine(P. 90) LINKS Stamping Scanned Originals for Sending(P. 337) Stamping Scanned Originals for Sending/Saving(P. 445)
  • Page 863: Replacing The Staples (Optional)

    Maintenance Replacing the Staples 13WK-0L2 When the staples in the finisher have run out, an icon prompting you to replenish the staples is displayed on the bottom right of the screen. Press the icon, and follow the instructions on the screen to replenish the staples. Replacing the Staples of the Staple Finisher(P.
  • Page 864: Replacing The Staples Of The Staple Finisher

    Maintenance Replacing the Staples of the Staple Finisher 13WK-0L3 Open the front cover of the finisher. Pull out the staple case. ● Hold the green handle on the staple case and pull it straight out. Remove the empty staple cartridge from the staple case. Remove the new staple cartridge from its box.
  • Page 865 Maintenance Load the new staple cartridge to the staple case. Hold the green handle on the staple case and push it in as far as it will go. Close the front cover of the finisher.
  • Page 866: Replacing The Staples Of The Booklet Finisher

    Maintenance Replacing the Staples of the Booklet Finisher 13WK-0L4 Replacing the Staples of the Staple Unit(P. 854) Replacing the Staples of the Saddle Stitcher Unit(P. 856) ● Take care not to be injured by staples. Replacing the Staples of the Staple Unit Open the front cover of the finisher.
  • Page 867 Maintenance Remove the new staple cartridge from its box. Load the new staple cartridge to the staple case. Hold the green handle on the staple case and push it in as far as it will go.
  • Page 868 Maintenance Close the front cover of the finisher. Replacing the Staples of the Saddle Stitcher Unit Confirm before handling ● If there is any paper in the booklet tray, remove it. Open the front cover of the finisher. Pull out the saddle stitcher unit. Remove the (two) staple cases while pulling down the lever towards yourself.
  • Page 869 Maintenance Remove the empty staple cartridge. ● While holding both sides of the top of the empty staple cartridge, lift up the staple cartridge to remove it. Remove the new staple cartridge from its box. Load the new staple cartridge to the staple case.
  • Page 870 Maintenance Install the (two) staple cases to the saddle stitcher unit. ● Push them in as far as they will go. Push in the saddle stitcher unit, and close the front cover of the finisher. Press <Adjustment/Maintenance> <Adjust Action> <Saddle Stitch Staple Repositioning>...
  • Page 871: Replacing The Staples Of The Inner Finisher

    Maintenance Replacing the Staples of the Inner Finisher 13WK-0L5 Open the front cover of the finisher. Pull out the staple case. ● Pull the green handle to disengage the lock, and lift the case slightly upwards while pulling it straight out. Remove the empty staple cartridge from the staple case.
  • Page 872 Maintenance Load the new staple cartridge to the staple case. Hold the green handle on the staple case and push it in as far as it will go. Close the front cover of the finisher. ● The finisher may automatically perform dry stapling to perform staple repositioning.
  • Page 873: Checking The Remaining Amount Of Consumables

    Maintenance Checking the Remaining Amount of Consumables 13WK-0L6 When you press , the Status Monitor/Cancel screen is displayed, allowing you to check the toner level, the space remaining in the waste toner container, and the remaining amount of staples. TIPS ●...
  • Page 874: Replacing The Staples (Optional)

    Maintenance ● When <Low> is displayed, the space remaining in the container is running low. Prepare a new waste toner container so you can replace it at any time. ● When <Empty> is displayed, the waste toner container is full. Replace it with a new waste toner container. Checking the Remaining Amount of Staples It is recommended that you check the remaining amount of staples before making a large number of booklets to determine whether or not to prepare a new staple cartridge.
  • Page 875: Emptying The Punch Waste (Optional)

    Maintenance Emptying the Punch Waste 13WK-0L7 When the punch waste in the finisher is full, an icon is displayed on the bottom right of the screen. Press the icon and follow the instructions on the screen to empty the punch waste. Emptying the Punch Waste in the Staple Finisher(P.
  • Page 876: Emptying The Punch Waste In The Staple Finisher

    Maintenance Emptying the Punch Waste in the Staple Finisher 13WK-0L8 Open the front cover of the finisher. Pull out the punch waste tray. ● Hold the handle, and gently pull out the tray towards yourself. ● After pulling out the punch waste tray half way, place your hand underneath it and pull it out all the way. Empty the punch waste.
  • Page 877 Maintenance ● Push the punch waste tray in as far as it will go. Close the front cover of the finisher.
  • Page 878: Emptying The Punch Waste In The Booklet Finisher

    Maintenance Emptying the Punch Waste in the Booklet Finisher 13WK-0L9 Open the front cover of the finisher. Pull out the punch waste tray. ● Hold the handle, and gently pull out the tray towards yourself. ● After pulling out the punch waste tray half way, place your hand underneath it and pull it out all the way. Empty the punch waste.
  • Page 879 Maintenance ● Push the punch waste tray in as far as it will go. Close the front cover of the finisher.
  • Page 880: Emptying The Punch Waste In The Inner Finisher

    Maintenance Emptying the Punch Waste in the Inner Finisher 13WK-0LA Pull out the punch waste tray. ● Hold the handle, and gently pull out the tray towards yourself. ● After pulling out the punch waste tray half way, place your hand underneath it and pull it out all the way. Empty the punch waste.
  • Page 881: Adjusting Print And Finish Quality

    Maintenance Adjusting Print and Finish Quality 13WK-0LC Adjust the settings below if printing results are not satisfactory, or if you want to adjust the paper folding position. ◼ Gradation Adjustment If the brightness of the printing is significantly different from the original document, this correction adjusts the printing so that it more closely matches the original document.
  • Page 882: Color Adjustment

    Maintenance ◼ Dither Pattern Setting This setting enables you to use a suitable dither pattern to make printed images smoother. Setting the Dither Pattern(P. 882) ◼ Color Adjustment This setting enables you to perform fine adjustment to the density and strength of the color balance. Adjusting Color Balance(P.
  • Page 883: Adjusting Gradation

    Maintenance Adjusting Gradation 13WK-0LE If the printing result is significantly different from the original document when you copy an image, you can perform auto adjustment to correct the gradation. There are two types of adjustments: Full Adjustment(P. 871) and Quick Adjustment(P. 872) . ●...
  • Page 884: Quick Adjustment

    Maintenance Place the test page on the platen glass. ● Place the test page with the print side facing down, making sure that the black stripe is facing the left edge of the machine. However, if you place additional pages, make sure that the black stripe is facing the upper edge of the machine.
  • Page 885 Maintenance <Adjustment/Maintenance> <Adjust Image Quality> <Auto Adjust Gradation> <Adjustment Level> Enables you to set the level for gradation adjustment. <Initialize When Using Full Adjust> Enables you to set whether to use default settings for gradation adjustment. ● If the room environment dramatically changes after registering the adjustment paper, the gradation, density, and color may not be able to be correctly adjusted by performing auto gradation adjustment using the registered adjustment paper.
  • Page 886: Adjusting Color Tone

    Maintenance Adjusting Color Tone 13WK-0LF You can perform auto adjustment if the color of the printing result is significantly different from the color of the original document when you copy or print an image. ● If you perform this operation in a location where the room environment (temperature and humidity) dramatically changes, the color may vary.
  • Page 887 Maintenance ● Place the test page with the print side facing down, making sure that the gray stripe is facing the left edge of the machine. Press <Start Scanning>. ● The machine starts scanning the test page. Creating a Color Adjustment Standard You can create and register an adjustment standard of your choice.
  • Page 888: Adjusting Density

    Maintenance Adjusting Density 13WK-0LH When you make a copy without adjusting density and there is a significant difference between the image density of the output paper and that of the original, follow the procedure below to adjust the density. Press <Adjustment/Maintenance>...
  • Page 889: Correcting Uneven Density

    Maintenance Correcting Uneven Density 13WK-0LJ If the density is uneven when printing, perform <Correct Shading>. There are two methods for correcting the density; Correction with a Densitometer(P. 877) with a commercial densitometer and Visual Correction(P. 878) . ● Adjustments may not be performed effectively if there is not sufficient toner. Checking the Toner Level(P.
  • Page 890 Maintenance If there is no problem with the test page, press <Store and Finish>. ● If the density of the test page after correction is uneven, perform the procedure indicated in Visual Correction(P. 878) . Visual Correction Visually measure a test page you have output to perform correction using the density adjustment values you determine.
  • Page 891: Correcting Color Mismatch

    Maintenance Correcting Color Mismatch 13WK-0LK Perform the following correction when color mismatch (color misregistration) occurs in printing. Press <Adjustment/Maintenance> <Adjust Image Quality> <Auto Correct Color Mismatch>. Press <Start>.
  • Page 892: Making Colors More Vivid

    Maintenance Making Colors More Vivid 13WK-0LL You can increase the saturation of colors for color copying and color printing. Press <Adjustment/Maintenance> <Adjust Image Quality> <Full Color Printing Vividness Settings>. Select the level. ● <Standard> prints with the same color as the original. ●...
  • Page 893: Adjusting Image Size

    Maintenance Adjusting Image Size 13WK-0LR If the size of the image copied differs slightly from the original, this correction finely adjusts that copying result to more closely match the size of the original. Press <Adjustment/Maintenance> <Adjust Image Quality> <Fine Adjust Zoom>.
  • Page 894: Setting The Dither Pattern

    Maintenance Setting the Dither Pattern 13WK-0LS Set the dither pattern to change the way printed images are reproduced. ● Dithering is a technique for reproducing color and density using groups of small dots. The source data for drawing these dots is called a dither pattern. Using a dither pattern suitable for the image to print enables the gradations and curves of the printed image to be reproduced more smoothly.
  • Page 895 Maintenance ● Since this may cause poor color balance, make sure to perform auto gradation adjustment (full adjustment) after changing the settings. Adjusting Gradation(P. 871)
  • Page 896: Adjusting Color Balance

    Maintenance Adjusting Color Balance 13WK-0LU You can perform fine adjustments to the strength and density of the color balance. Press <Adjustment/Maintenance> <Adjust Image Quality> <Color Balance>. Select the paper type. Adjust the color balance. Press <Fine Adjust Density>. Select the color to adjust, then adjust the density. Press <OK>.
  • Page 897: Adjusting The Saddle Stitch Position

    Maintenance Adjusting the Saddle Stitch Position 13WK-0LW If you are performing saddle stitch printing using the optional booklet finisher, and you notice that the folds of the paper are not exactly in the middle of the booklet, you can make adjustments to compensate for this error. Adjust the folding position of the paper and the saddle stitch position at the same time.
  • Page 898: Adjusting The Saddle Stitch Folding Position

    Maintenance Adjusting the Saddle Stitch Folding Position 13WK-0LX If you are using the optional booklet finisher, and you notice that the folds of the paper are not exactly in the middle of the booklet, use this setting to adjust the saddle stitch fold placement. Press <Adjustment/Maintenance>...
  • Page 899: Adjusting The Paper Folding Position

    Maintenance Adjusting the Paper Folding Position 13WK-0LY If you are using the optional booklet finisher, and you notice that the folds of the paper are not exactly in the intended position, use this setting to adjust the fold position. Press <Adjustment/Maintenance>...
  • Page 900: Checking The Number Of Pages For Copy/Print/Fax/Scan

    Maintenance Checking the Number of Pages for Copy/Print/Fax/Scan 13WK-0R0 On the touch panel display, you can check the total number of pages for copying, faxing, scanning, and printing. Press the [Counter/Device Information] key. Control Panel(P. 87) Check the total number of copied, scanned, and printed pages. ●...
  • Page 901: Printing Reports And Lists

    Maintenance Printing Reports and Lists 13WK-0R1 You can print reports and lists to check information such as the total number of copied pages, communication results, and machine settings. Printing a Report on the Number of Copied and Printed Pages(P. 889) Printing a List of Usage History(P.
  • Page 902 Maintenance ● <Management Settings> <Device Management> <Restrict Access to Other User Jobs> is set to <On>, jobs other than those of the logged-in user are displayed as "***" and cannot be operated. If you log in with Administrator privileges, the jobs of all users are displayed. Press Display the usage history of each function and print a list.
  • Page 903 Maintenance ● For documents sent by e-mail, the list indicates the sending results between the machine and the mail server, not between the machine and the destination. ● If you select <Output Spec. No. of Transm.> in step 3, you can specify the number of log results that appear in the list.
  • Page 904 Maintenance Printing a Communication Result Report You can print a list of results for sending/receiving fax, e-mail, or I-fax, and results for storing items in the file server or Mail Box (machine's temporary storage space). A report is set to be printed automatically or printed only when an error occurs.
  • Page 905 Maintenance can also configure the setting to print the report only when an error occurs. You are required to log in with Administrator privileges to print this report. <Function Settings> <TX> <Common Settings> <TX Report> Set the report <OK> ● Even if you set <Report with TX Image>...
  • Page 906: Device Information Communication Log Report

    Maintenance ● A Fax Multi TX Report is printed when <Fax TX Report> is set to <On> and broadcast transmission is performed. ● Even if you set <Report with TX Image> to <On> in the report settings, the image of the sent original does not appear in a report when a fax is directly sent to the destination using direct sending ( Checking the Connection to the Recipient Before Sending (Direct Send)(P.
  • Page 907 Maintenance <Management Settings> <Device Management> <Device Information Distribution Settings> <Communication Log> Report Settings Set the report <OK> ● When you are logged in with Administrator privileges, you can manually print the device information communication history as a list. Press <Management Settings> <Device Management>...
  • Page 908 Maintenance Forwarding Settings You can print a list of the fax/I-fax forwarding settings configured for <Receive/Forward> in the setting menu. You are required to log in with Administrator privileges to print this list. <Function Settings> <Receive/Forward> <Common Settings> <Forwarding Settings> <Print List>...
  • Page 909 Maintenance LDAP Server Registration List You can print a list of LDAP server settings registered in the machine. You are required to log in with Administrator privileges to print this list. <Set Destination> <Register LDAP Server> <Print List> <Yes> IPSec Policy List You can print a list of IPSec policy settings registered in the machine.
  • Page 910: Consumables

    Be careful of counterfeit toners ● Please be aware that there are counterfeit Canon toners in the marketplace. Use of counterfeit toner may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner.
  • Page 911 Staples for Replacement Make sure to use the dedicated replacement staples for this machine. Also note that the product number of the staples to use differs according to the finisher. Finisher name Genuine Canon staples Staple Finisher-Y1 Booklet Finisher-Y1 Inner Finisher-H1 ●...
  • Page 912 Maintenance Waste Toner Container ● WT-202...
  • Page 913 Other Problems ............922 A Message or a Number Starting with "#" (an Error Code) Is Displayed ..........923 A Message Saying to Contact a Local Authorized Canon Dealer Is Displayed ......................925 Countermeasures for Each Message ......................955 Countermeasures for Each Error Code ............................
  • Page 914: Troubleshooting

    Troubleshooting Troubleshooting 13WK-0R3 If a problem occurs while you are using the machine, check this chapter before contacting your local authorized Canon dealer. ◼ What kind of problem do you have? If the Machine Does Not Operate(P. 904) Cannot Print(P. 906) Problems with Printing Results(P.
  • Page 915 Troubleshooting ◼ When a paper jam/staple jam occurs Clearing Paper Jams(P. 977) Clearing Staple Jams (Optional)(P. 1007)
  • Page 916: If The Machine Does Not Operate

    If the Machine Does Not Operate 13WK-0R4 If a problem occurs while you are using the machine, check the following before contacting your local authorized Canon dealer. Check This First(P. 904) If the machine does not respond to computer operations(P. 904) When the authentication screen (login screen) is displayed(P.
  • Page 917 Troubleshooting When the authentication screen (login screen) is displayed Log in as a registered user. ● When the authentication screen (login screen) is displayed, you must log in as a registered user to continue operating the machine. Logging into the Machine(P. 104)
  • Page 918: Cannot Print

    Troubleshooting Cannot Print 13WK-0R5 Check This First Is the Processing/Data indicator (on the control panel) flashing or lit? ● If it is lit, there is a document that is being processed or waiting to be processed. Wait for the processing to finish or select the document that you want to prioritize from the screen for checking the printing status.
  • Page 919: Problems With Printing Results

    Troubleshooting Problems with Printing Results 13WK-0R6 The printed image is displaced or skewed.(P. 907) Images are uneven or faint.(P. 907) Black streaks appear.(P. 907) White streaks appear.(P. 907) Bleedthrough occurs.(P. 908) Images are not printed on the intended side of the paper.(P. 908) Images are not printed in the intended size.(P.
  • Page 920 Troubleshooting Bleedthrough occurs. Is the copy setting set appropriately? ● By specifying the type of original, you can prevent the reverse side of an original from being copied. Selecting the Type of Original for Copying(P. 223) Images are not printed on the intended side of the paper. Is the orientation of the loaded paper correct? ●...
  • Page 921 Troubleshooting Select the orientation of the original on the print settings screen of the application. On the <Printing Preferences> screen of the driver, set <Orientation> to the same orientation you set in step 1. While checking the print preview, set <Page Layout> <Page Order>...
  • Page 922 Troubleshooting Binding Location :Long Edge...
  • Page 923: Problems With Faxes

    Troubleshooting Problems with Faxes 13WK-0R7 Faxes cannot be sent or forwarded.(P. 911) Cannot receive faxes.(P. 911) Faxes cannot be sent or forwarded. If no faxes can be sent ● Call the destination fax from the machine to check whether the phone line is connected in the wrong location.
  • Page 924: Problems With Scanning

    Troubleshooting Problems with Scanning 13WK-0R8 Cannot send documents to a server using the scan and send function.(P. 912) Cannot send scanned documents via e-mail.(P. 912) Black streaks appear in scanned documents.(P. 912) Bleedthrough occurs in scanned documents.(P. 912) Cannot send documents to a server using the scan and send function. Are the server settings such as the password correct? ●...
  • Page 925: Problems With The Network

    Specifying IP Addresses in Firewall Settings(P. 597) ● When using Canon software such as iW Management Console, set <Set Dedicated Community> to <On>, and select <Read/Write> for <MIB Access Permission>. Also set <Dedicated Port Settings> to <On>. Monitoring and Controlling via SNMP(P. 53) ●...
  • Page 926: Cannot Connect To The Network

    Troubleshooting Problems with Wireless Connections Cannot connect wireless LAN and wired LAN at the same time. ● You cannot connect wireless LAN and wired LAN at the same time. USB and wireless LAN or USB and wired LAN can be used at the same time. The Remote UI is not displayed.
  • Page 927 Troubleshooting If you do not know the SSID and network key of the wireless LAN router to connect to or the SSID is not displayed on the screen. ● Check whether the SSID is displayed on the wireless LAN router or its box. Checking the SSID and Network Key(P.
  • Page 928 Troubleshooting Specify the following settings again. Setting Up the Connection Using WPS Push Button Mode(P. 26) Setting Up the Connection Using WPS PIN Code Mode(P. 27) Setting Up Connection by Selecting a Wireless Router(P. 28) Setting Up a Connection by Specifying Detailed Settings(P. 29) If settings require manual entry ●...
  • Page 929: Problems With Security

    Troubleshooting Problems with Security 13WK-0RA The settings in <Settings/Registration> are not restored even though the check box is deselected in the security policy settings.(P. 917) Cannot import security policy settings.(P. 917) A security administrator password entry screen is displayed even though no password is set.(P. 917) The settings in <Settings/Registration>...
  • Page 930: Problems With Meap

    Troubleshooting Problems with MEAP 13WK-0RC Automatic retrieval of domain information and service information retrieval fail when Windows Server firewall is set.(P. 918) Connecting to an Active Directory server fails when Windows Server firewall is set (an error message indicating that the authentication server is not operating is displayed).(P. 918) User authentication fails when Windows Server firewall is set.(P.
  • Page 931 Troubleshooting Cannot log in to Active Directory. Did you perform user registration before installing Active Directory? ● After installation, accounts are automatically generated in the "Users" folder, but since a user logon name is not set, you cannot log in to the Active Directory of User Authentication because the user information cannot be retrieved even if a key is generated.
  • Page 932: Other Problems

    Troubleshooting Other Problems 13WK-0RE Cannot press a button, select an item, or an item is not displayed.(P. 920) Some settings imported from another device are not reflected.(P. 920) Log files are garbled.(P. 920) Log events are not recorded even though log collection was started.(P. 920) The setting for long-strip originals is not displayed.(P.
  • Page 933 The setting for long-strip originals is not displayed. ● You can use long-strip originals by changing the machine settings. For more information, contact your local authorized Canon dealer. The setting for K-size paper is not displayed. ● You can use K-size paper by changing the machine settings. For more information, contact your local...
  • Page 934: A Message Or A Number Starting With "#" (An Error Code) Is Displayed

    A Message Saying to Contact a Local Authorized Canon Dealer Is Displayed(P. 923) Countermeasures for Each Message(P. 925)
  • Page 935: A Message Saying To Contact A Local Authorized Canon Dealer Is Displayed

    If the machine cannot operate normally due to a problem, a message is displayed on the touch panel display. Check the reference according to the displayed message. When a message saying to contact a local authorized Canon dealer is displayed(P. 923) When the <Limited Function Mode> button is displayed(P. 923)
  • Page 936 The machine is restarted with the Limited Functions mode. ● When the problem is resolved, the message prompting you to contact your local authorized Canon dealer disappears from the bottom left of the screen. Functions available when the Print function is limited:...
  • Page 937: Countermeasures For Each Message

    Troubleshooting Countermeasures for Each Message 13WK-0RJ If an error occurs during scanning or printing, or if a problem occurs with the network connection or settings, a message appears on the machine display or the Remote UI screen. For details about each message and solutions to the problems, refer to the messages below.
  • Page 938 ● Restart the machine. If the message is still displayed after restarting the machine, make a note of the message and contact your local authorized Canon dealer. FF FONT FULL Could not register font information in the font table because there were too many fonts to register.
  • Page 939 ● Restart the machine. If the message is still displayed after restarting the machine, make a note of the message and contact your local authorized Canon dealer. FM DL SCALE ERROR n (n is a single alphanumeric character) The printer stopped operating normally due to an unknown problem.
  • Page 940 ● Restart the machine. If the message is still displayed after restarting the machine, make a note of the message and contact your local authorized Canon dealer. IEEE 802.1X error. Set the correct authentication information. The client authentication information is not set correctly.
  • Page 941 Troubleshooting Set the IP address. The IP address of the machine is not set. ● Set the IP address in <TCP/IP Settings>, and restart the machine. Setting an IP Address(P. 32) Check the server name in the SMB server settings. A computer or printer with the same name as the SMB server is registered in the WINS database.
  • Page 942 Troubleshooting ● Check whether <Use IPv6> is set to <On> in <IPv6 Settings>. ● When using a stateless address or DHCPv6, check whether each address has been retrieved. ● If the address has not been retrieved, check the settings of the router and the DHCPv6 server. Setting an IPv6 Address(P.
  • Page 943 Troubleshooting ● Convert the data to the TIFF or JPEG format and try printing again. XPS Font Error Failed to analyze the font data. ● Replace the font data in the XPS file and try printing again. XPS Page Data Error Cannot generate pages because the descriptions are incorrect.
  • Page 944 Could not delete authentication information because an error occurred. The authentication information could not be deleted because an unknown error occurred. ● Contact your local authorized Canon dealer. No response. Could not send because an error occurred in the server.
  • Page 945 Troubleshooting ● If you have imported personal buttons/shared buttons registered in another imageRUNNER ADVANCE series device, buttons not supported by the machine may be included. Register the personal buttons/ shared buttons again in the machine. Cannot recall the settings because the function for the button is disabled. Enable the function, then try again.
  • Page 946 To continue using the toner cartridge, press <I Agree>. If you select this option, the operation of the machine is not guaranteed. To replace the toner cartridge, press <Cancel>. If you are not sure about the remedies, contact your local authorized Canon dealer from which you purchased the toner cartridge. Check the covers.
  • Page 947 Troubleshooting The function may be stopped. Buttons could not be imported. When importing data, buttons with functions not supported by the machine were included. ● Check whether all the buttons have been imported to the machine. Place the original on the platen glass. Operations cannot be performed and settings cannot be specified because there is no original on the platen glass.
  • Page 948 Troubleshooting The number of search results exceeds the limit. Change search conditions, then try again. Destinations exceeding the maximum number of search results were found. ● Narrow the search conditions and try searching again. ● Increase the maximum number of search results in <Max Addresses to Search> in <Register LDAP Server>. Registering the LDAP Server(P.
  • Page 949 Troubleshooting ● Check the security functions of the application to see whether it can be used. Cannot register because the algorithm of this key is not supported. You tried to register the key and certificate file of an unsupported encryption algorithm. ●...
  • Page 950 Troubleshooting ● Change the setting in <LDAP Server Version and Character Code> in <Register LDAP Server> to "ver.2" to match the LDAP server. Registering the LDAP Server(P. 49) Check the server. You tried to access the server without using a proxy. ●...
  • Page 951 Troubleshooting Cannot install this application because an applet included in the specified application has exceeded the area that can be displayed in the device panel. The application could not be installed because its applet exceeds the area that can be displayed on the screen of the machine.
  • Page 952 To replace the toner cartridge, press <Cancel>. If you are not sure about the remedies, contact your local authorized Canon dealer from which you purchased the toner cartridge. Cannot change the settings because the selected key is being used.
  • Page 953 Troubleshooting Cannot find the selected server. Check the settings. The host name cannot be identified when the authentication information of the LDAP server is set to <Use (Security Auth.)>. ● Check whether the settings in <DNS Settings> are correct. <Network>(P. 741) <TCP/IP Settings>...
  • Page 954 Troubleshooting Session timed out. Wait a moment, then try to access the database again. The session timed out because the specified length of time elapsed. ● Try accessing again after waiting a while. If the session continues to time out, restart the machine. Cannot complete searching due to timeout.
  • Page 955 ● Restart the machine. ● If it still does not function correctly, contact your local authorized Canon dealer. Cannot register any new buttons because the number of registered buttons has reached the limit. Buttons already registered can be overwritten. The button cannot be registered because the maximum number of buttons has been exceeded.
  • Page 956 Troubleshooting ● If you select <Yes> in the above message, the client machine will be registered with <Distributable Settings> blank in <Details>, but device information cannot be distributed. Replace the toner cartridge. Cannot print because the toner has run out. ●...
  • Page 957 Troubleshooting 1 Start the "Service" management tool of Active Directory. 2 Check whether the Active Directory server is operating normally. Cannot find the authentication server. Contact the system manager. The LAN cable is disconnected. ● Connect the LAN cable. The primary/secondary DNS server settings of the machine are incorrect or not set. ●...
  • Page 958 ● Restart the machine. If the message is still displayed after restarting the machine, make a note of the message and contact your local authorized Canon dealer. ● Output the paper to a tray with a working paper alignment function.
  • Page 959 ● If you are an administrator user, ask the Department ID Management administrator to assign you a Department ID. If no administrator users can log in, contact your local authorized Canon dealer. PDL Invalid DLG Input The printer stopped operating normally due to an unknown problem.
  • Page 960 ● Restart the machine. If the message is still displayed after restarting the machine, make a note of the message and contact your local authorized Canon dealer. PDL Invalid GL Input The printer stopped operating normally due to an unknown problem.
  • Page 961 ● Restart the machine. If the message is still displayed after restarting the machine, make a note of the message and contact your local authorized Canon dealer. PDL PDF Error PDF data that cannot be processed with the machine was sent.
  • Page 962 The printer stopped operating normally due to an unknown problem. ● Restart the machine. If the message is still displayed after restarting the machine, make a note of the message and contact your local authorized Canon dealer. PDL XPS Error An undefined error occurred.
  • Page 963 ● Restart the machine. If the message is still displayed after restarting the machine, make a note of the message and contact your local authorized Canon dealer. PDL Reg. Access Error The printer stopped operating normally due to an unknown problem.
  • Page 964 Working with Files and Folders in Other Devices(P. 489) ● If this message is displayed frequently, contact your local authorized Canon dealer. Could not perform the operation because the memory is full. When using the Scan and Store function, scanning was canceled because the memory became full while scanning the original.
  • Page 965: Load Paper

    Troubleshooting Check the user name, password, or settings. An incorrect user name or password was set for the LDAP server authentication information. ● Check whether the user name and password in <Register LDAP Server> are correct. Registering the LDAP Server(P. 49) An incorrect domain name was set for the LDAP server authentication information.
  • Page 966 Troubleshooting Login failed. The account information necessary to log in to the authentication server is invalid. Contact the system manager. The user name or password is not set correctly. ● On the screen for entering the information for the LDAP server, set the correct settings according to the settings registered in the LDAP server.
  • Page 967: Countermeasures For Each Error Code

    Troubleshooting Countermeasures for Each Error Code 13WK-0RK When printing or scanning is not completed normally or fax transmission or reception fails, a number starting with "#" (an error code) is displayed on the details screen for job log or a communication management report ( Printing Reports and Lists(P.
  • Page 968 Troubleshooting ◼ #001 Different size originals were scanned without setting the Different Size Originals mode. ● Check the originals and the settings and scan the originals again. ◼ #003 Communication that exceeds the specified time (64 minutes) causes an error. ●...
  • Page 969 Troubleshooting ◼ #018 There was no response when redialing. ● Check that the other party can communicate, and redial again. Could not send because the other party was making a call, etc. ● Check that the other party can communicate, and try sending again. Could not send because the settings of the device of the other party do not match.
  • Page 970 Troubleshooting ● Check the confidential storage location in the device of the other party, and try sending again. The memory was insufficient in the device of the other party. ● Ask the other party to free up some space. ◼ #035 The device of the other party does not support the forwarding function or subaddresses.
  • Page 971 Troubleshooting ◼ #080 A subaddress is not set in the device of the other party. ● Check the subaddress of the other party, and try sending again. ◼ #081 A password is not set in the device of the other party. ●...
  • Page 972 Troubleshooting ● If you are using User Authentication, assign Department IDs to users. If you are using DepartmentID Authentication, enter the new Department ID and PIN to log in again. The reception setting in <Allow Printer Jobs with Unknown IDs> is set to <Off>. ●...
  • Page 973 Troubleshooting ◼ #711 The memory is full. You may be able to send if you delete unnecessary files in mail boxes. ● Try sending again after deleting unnecessary files in mail boxes. ◼ #712 The memory is full. Try executing again after deleting unnecessary files in mail boxes. ●...
  • Page 974 Troubleshooting <Network>(P. 741) <TCP/IP Settings> Could not send to an SMB server (including the Advanced Box of another imageRUNNER ADVANCE series machine disclosed with SMB) because a file server is being browsed using Windows (SMB). ● If an error occurs with delayed sending, close the <Browse> screen, and scan and send the document again.
  • Page 975 Troubleshooting ◼ #761 When sending a PDF/XPS file with a digital signature, the file could not be sent because the certificate or key pair set in the machine was corrupt or could not be accessed. ● When sending a PDF/XPS file with a user signature, check whether the user certificate is corrupt. If the user certificate is corrupt, install it again.
  • Page 976 Troubleshooting ◼ #769 The number of trials allowed for the send function reached the upper limit. ● If you want to continue using this function, purchase the official optional product. ◼ #770 When sending with WebDAV, sending could not be performed because TLS communication was not supported on the WebDAV server side or proxy server side.
  • Page 977 Troubleshooting ◼ #773 A PDF function that cannot be set is selected when <Optimize PDF for Web> is set to <On>. ● Set one of the following: Device Signature, User Signature, or Reader Extensions. ● Set <Optimize PDF for Web> to <Off>. <Optimize PDF for Web>(P.
  • Page 978 Troubleshooting You do not have access privileges for the folder or file. Alternatively, the folder or file may have been deleted by another operation. ● Allow access to the folder on the server side. Alternatively, contact the server administrator. ◼ #805 Could not send to the SMB server because there was insufficient free space on the server side.
  • Page 979 Troubleshooting ◼ #813 A POP server authentication error (user account error or password error) occurred when an I-fax was received. ● Check the POP server settings in <Communication Settings>. Setting E-mail/I-Fax Communication(P. 62) ◼ #818 The received data was in a file format that cannot be printed. ●...
  • Page 980 Troubleshooting ● The machine deletes any pages after the 999th page, and prints or stores the remaining 999 pages. Tell the other party to send the 1,000th and subsequent pages again. ◼ #830 A DSN error notification was received because the I-fax address or destination conditions were incorrect. ●...
  • Page 981 Troubleshooting ● Check the conditions and status of the other party. ◼ #835 The maximum number of text lines that can be received with I-fax was exceeded. ● Tell the other party to reduce the number of text lines in the message body and send again. ◼...
  • Page 982 Troubleshooting ◼ #844 Failed to perform TLS encrypted communication with the POP server when sending with POP before SMTP. ● Check the TLS encrypted communication settings of the POP server. ● Set <Allow TLS (POP)> to <Off> in <Communication Settings>. If the problem is not resolved, set <POP Authentication Before Sending>...
  • Page 983 Troubleshooting ◼ #848 An error occurred when combining an e-mail that was divided and sent. ● The divided data may have been deleted. If you delete divided data, it cannot be combined to form a completed document, even if the remaining data is received later. Ask the sender to send the data again. ◼...
  • Page 984 Troubleshooting ◼ #873 When sending with WebDAV, a response indicating that proxy authentication failed was received from the destination (received HTTP Error 407: Proxy Authentication Required). ● Check the proxy settings. <Network>(P. 741) <TCP/IP Settings> ◼ #874 When sending with WebDAV, a response indicating that a timeout occurred was received from the destination (received HTTP Error 408: Request Timeout).
  • Page 985 Troubleshooting ● When sending via a proxy with non-TLS communication, set <Use Divided Chunk Send for WebDAV TX> to <Off>. <Use Divided Chunk Send for WebDAV TX>(P. 777) ◼ #880 When sending with WebDAV, a response indicating that communication with an upstream server failed was received from the proxy server (received HTTP Error 502: Bad Gateway).
  • Page 986 Troubleshooting ◼ #886 When sending with WebDAV, a response indicating that the request was invalid was received from the destination (received HTTP Error 400: Bad Request). ● When sending via a proxy with non-TLS communication, set <Use Divided Chunk Send for WebDAV TX> to <Off>.
  • Page 987 Troubleshooting ◼ #927 A transmission error occurred from the fax driver. ● Font that cannot be processed is included in the data received by the machine from a computer. Check the received data. ◼ #928 A transmission error occurred from the fax driver. ●...
  • Page 988 Troubleshooting ◼ #935 The job was canceled and one copy was output without being bound because the maximum number of sheets of paper that can be bound with the Eco (Staple-Free) mode was exceeded. ● Check the maximum number of sheets of paper that can be bound with the Eco (Staple-Free) mode, and execute the job again.
  • Page 989: Clearing Paper Jams

    Do not forcibly remove jammed originals and paper from the machine. ● Forcibly removing them may cause damage to the parts of the machine, etc. If you cannot remove the paper, contact your local authorized Canon dealer. When all paper jams are cleared ●...
  • Page 990 Troubleshooting Are the paper guides misaligned? ● Match the paper guides with the paper loaded in the paper source. Is the paper type correct? ● Press <Status Monitor/Cancel> <Consumables/Others> and check the paper type. ● If the paper loaded in a paper source differs from the paper type setting, see Loading Paper(P.
  • Page 991 Troubleshooting Feeder Paper Jams in the Feeder(P. 980) Inside the main unit Paper Jams in the Main Unit(P. 983) Paper drawer Paper Jams in a Paper Source(P. 988) Paper deck Paper Jams in a Paper Source(P. 988) Staple finisher Paper Jams in the Staple Finisher(P. 996) Booklet finisher Paper Jams in the Booklet Finisher(P.
  • Page 992: Paper Jams In The Feeder

    Troubleshooting Paper Jams in the Feeder 13WK-0RR Check the paper jam location on the screen, and follow the procedure below to remove the original. Remove the originals in the original supply tray. Check whether an original is jammed in the feeder cover. Pull the lever to open the cover.
  • Page 993 Troubleshooting Check whether an original is jammed in the original output tray. Turn the green knob counterclockwise. If an original is jammed, gently pull it out in the direction of the arrow. After removing all jammed originals, close the feeder cover. Lift up the feeder, and check if there is a jammed original.
  • Page 994 Troubleshooting Return the feeder to its original position. ● Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.
  • Page 995: Paper Jams In The Main Unit

    Troubleshooting Paper Jams in the Main Unit 13WK-0RS Check the paper jam location on the screen, and follow the procedure below to remove the original. Confirm before handling ● If the optional paper deck is installed, pull it away from the machine. Check whether paper is jammed in the multi-purpose tray.
  • Page 996 Troubleshooting ● The output unit only opens as far as indicated in the diagram. If paper is jammed, gently pull it out in the direction of the arrow. Close the output unit. Check whether paper is jammed in the reversing unit. ●...
  • Page 997 Troubleshooting If paper is jammed in the lower area, gently pull it out in the direction of the arrow. Check whether paper is jammed in the fixing unit. Hold the green lever ( ) and open the fixing unit. If paper is jammed, gently pull it out in the direction of the arrow.
  • Page 998 Troubleshooting ● If you cannot remove the paper, return the fixing unit to its original position, and gently pull out the paper from the bottom side. Return the fixing unit to its original position. Check whether paper is jammed in the duplexing unit. ●...
  • Page 999 Troubleshooting Gently close the upper-right cover and lower-right cover of the main unit until they click. ● Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.
  • Page 1000: Paper Jams In A Paper Source

    Troubleshooting Paper Jams in a Paper Source 13WK-0RU Check the paper jam location on the screen, and follow the procedure below to remove the paper. Clearing Paper Jams in Paper Drawers 1(P. 988) Clearing Paper Jams in Paper Drawers 2(P. 988) Clearing Paper Jams in Paper Drawers 3 and 4 (Optional)(P.

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