Canon imagerunner advance C5550i User Manual page 974

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<Network>(P. 741)

Could not send to an SMB server (including the Advanced Box of another imageRUNNER ADVANCE series

machine disclosed with SMB) because a file server is being browsed using Windows (SMB).

If an error occurs with delayed sending, close the <Browse> screen, and scan and send the document

If an error occurs when forwarding a received fax/I-fax file to an SMB server, scan a printed copy of the

received file, and send it to the forwarding destination.

Basic Operations for Scanning Originals(P. 411)

You can avoid errors by using FTP or WebDAV as the protocol for sending to the server.

The server is not running or the network is disconnected.

Check whether the SMTP server is operating normally.

Check the status of the network.

The SMTP server name setting for e-mail/I-fax is incorrect or the e-mail address or domain name is not

Check the SMTP server name, e-mail address, and domain name settings in <Communication Settings>.

Setting E-mail/I-Fax Communication(P. 62)

A TCP/IP error (Socket or Select error, etc.) occurred when sending e-mail or when sending a fax from a

remote fax client machine.

Check the status of the network cable and connector. If there is still a problem, restart the machine.

Turning ON the Machine(P. 90)

Could not send a fax from a remote fax client machine because TCP/IP is not operating correctly.

Check <TCP/IP Settings> in <Preferences>.

<Network>(P. 741)

The IP address is not set.

Check <TCP/IP Settings> in <Preferences>.

<Network>(P. 741)

When preparing to start using the machine, an IP address was not assigned using DHCP or Auto IP.

Check <TCP/IP Settings> in <Preferences>.

<Network>(P. 741)

An error occurred when sending the URL of the Mail Box in which a file was saved.

Contact your administrator.

Troubleshooting