Canon imagerunner advance C5550i User Manual page 977

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A PDF function that cannot be set is selected when <Optimize PDF for Web> is set to <On>.

Set one of the following: Device Signature, User Signature, or Reader Extensions.

Set <Optimize PDF for Web> to <Off>.

<Optimize PDF for Web>(P. 769)

An unsupported PDF function is selected in the forwarding settings when <Format PDF to PDF/A> is set to

Cancel the encryption setting or visible signature setting.

Set <Format PDF to PDF/A> to <Off>.

<Format PDF to PDF/A>(P. 769)

A timeout error occurred due to a problem on the mail server side when communicating with the SMTP

server to send an e-mail or send or receive an I-fax.

Check whether the SMTP server is operating normally.

Check the status of the network.

An error was returned from the SMTP server when connecting with SMTP. The address setting is

incorrect. An error occurred due to a problem on the server side when sending to a file server.

Check whether SMTP is operating normally, the status of the network, the destination settings, and the

status and settings of the file server.

You sent to a destination that does not have write privileges.

Check the destination settings.

A file with the same name existed when sending to a file server that does not allow files to be

overwritten.

Change the settings of the file server to enable files to be overwritten. Alternatively, contact the server

administrator.

Change the filename.

The folder name or password specified when sending to a file server was incorrect.

Check the folder name or password.

The SMTP server name setting specified in the communication settings is incorrect. The DNS server name

setting is incorrect. Could not connect to the DNS server.

Check the SMTP server name/DNS server name setting and the status of the network. Check whether the

DNS server is operating normally.

Setting E-mail/I-Fax Communication(P. 62)

Making DNS Settings(P. 42)

When sending to a file server, no folders matched the specified path.

Check the destination.

Troubleshooting