Canon imagerunner advance C5550i User Manual page 972

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If you are using User Authentication, assign Department IDs to users. If you are using DepartmentID

Authentication, enter the new Department ID and PIN to log in again.

The reception setting in <Allow Printer Jobs with Unknown IDs> is set to <Off>.

Set <Allow Printer Jobs with Unknown IDs> and <Allow Remote Scan Jobs with Unknown IDs> in

<Department ID Management> to <On>.

Setting the Department ID Management(P. 582)

Sending could not be performed because the remote fax client machine failed authentication to the

remote fax server machine.

If Department ID Management is set in the remote fax server machine, log in to the remote fax client

machine using the Department ID and PIN set in the remote fax server machine.

Sending could not be performed because the memory was full.

Wait a while. Try sending again after the other sending is complete.

Send to several groups of destinations separately, rather than all at once.

Could not write because the image area of the memory is full.

Try sending again after the other sending is complete.

Delete unnecessary files in the Mail Box and Fax/I-Fax Inbox. If there is still a problem, restart the machine.

Turning ON the Machine(P. 90)

An unknown error occurred when retrieving destination information from the address book.

Check the destination settings. If there is still a problem, restart the machine.

Turning ON the Machine(P. 90)

Sending was canceled because the image data size exceeded the maximum value set in Settings/

Registration.

Adjust the maximum data size for sending. Select a lower resolution or reduce the number of images sent

at once when using the I-fax function to ensure that the maximum data size for sending is not exceeded.

Divide the data, depending on the conditions of the other party.

<Maximum Data Size for Sending>(P. 781)

An address book was being imported/exported from the Remote UI or another sending component was

Try sending again after the other operation is complete.

Troubleshooting