Countermeasures For Each Message - Canon imagerunner advance C5550i User Manual

Countermeasures for Each Message

If an error occurs during scanning or printing, or if a problem occurs with the network connection or settings, a
message appears on the machine display or the Remote UI screen. For details about each message and solutions to
the problems, refer to the messages below.
23 MEMORY FULL
There is insufficient memory to register overlay forms and external characters, etc.
● Cancel printing, initialize the printer to increase the free memory, and then try printing again. However,
note that initializing the printer will erase all the print data in the memory of the machine.
Canceling Printing(P. 385)
Setting the Machine (PS/PCL/UFR II Printer)
● Press <Skip Error>, and continue printing. However, the data that could not be registered due to a lack of
memory will not be printed.
27 JOB REJECT
The specified emulation does not exist.
● Specify emulation that the machine supports.
Setting the Machine (PS/PCL/UFR II Printer)
● Press <Skip Error> to skip the printing that an error occurred for. You can perform the following printing.
33 WORK FULL
Could not print because the dedicated work memory was insufficient.
● Cancel printing, initialize the printer to increase the free memory, and then try printing again. However,
note that initializing the printer will erase all the data in the memory of the machine.
Canceling Printing(P. 385)
Setting the Machine (PS/PCL/UFR II Printer)
● Press <Skip Error>, and continue printing. However, the data for which an error was displayed will not be
printed correctly. Also note that registered data such as overlay forms and macros may be deleted.
52 IMAGEMODE REJECT
Data that cannot be processed was sent while printing an image.
● Press <Skip Error> to skip the printing that an error occurred for. However, the data for which an error was
displayed will not be printed.
● Perform printing again using a printer driver that supports the data format of the image.
The Active Directory site information is invalid. Contact the system manager.
The site information of Active Directory is not set correctly.
● Check whether <Timing of Site Information Retrieval:> and <Site Access Range:> are set correctly in <Use
of Access Mode within Sites:>.
Troubleshooting
925
13WK-0RJ