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Canon imageRUNNER ADVANCE C5550i II Preventative Maintenance Manual
Canon imageRUNNER ADVANCE C5550i II Preventative Maintenance Manual

Canon imageRUNNER ADVANCE C5550i II Preventative Maintenance Manual

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All manuals and user guides at all-guides.com
Preventative Maintenance Procedure
Last update 04/27/2018

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Summary of Contents for Canon imageRUNNER ADVANCE C5550i II

  • Page 1 All manuals and user guides at all-guides.com Preventative Maintenance Procedure Last update 04/27/2018...
  • Page 2: Customer Satisfaction

    Customer Satisfaction  How to use Pre-Visit Common Common Maintenance Service Process Process Process History Check (Before) (After) This document was developed by Canon USA Engineering Services and Solutions to perform consistent, effective and efficient maintenance on all Canon products.
  • Page 3 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail Note Time • Enter the machine Serial Number to check the Log into Snapshot : following: Firmware Version – Prepare Firmware if necessary Communications Counters –...
  • Page 4 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail Note Time  Point: Ask the customer about the condition of the machine and validate any issues they have. To perform efficient maintenance, we need to Verify Customers’...
  • Page 5 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail Note Time  Point: 1. Check Service Log 1. Check the log to see if there is any reoccurring Visual Check Check Service Log issues.
  • Page 6 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail Note Time  Point: 1. Check the Drum counter. Visual Check Check the Drum  COPIER>COUNTER>LF Replace the drums refer to the value below to eliminate drum over life related issue.
  • Page 7 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail Note Time Take following Copy/Print samples from Copy from Any issues, resolve them as needed. ADF and Copy Glass. 1. PG10 2.CA7 Make Samples (Before Sample) Check Check...
  • Page 8 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail & Action Note Time  Point: Clean the rollers ( Pick up, Feed, Sep) Clean the Rollers using a lint free cloth with soap and water.
  • Page 9 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail & Action Note Time 1. Clean the rollers if you didn’t replace them in C8. Clean the rollers with lint free paper with soap and water.
  • Page 10 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail Note Time 1. Remove the ITB Ass’y to see the Patch Sensor Visual Check If the patch Sensor shutter is broken, replace it shutter. with new one.
  • Page 11 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail Note Time 1. Open the Fixing cover, inspect and clean the  Point; Fixing Inlet Guide. Delivery Roller, Delivery Guide Removal of Fixing Inlet Guide is not needed. The Fixing Inlet Guide could be cleaned when inside Visual Check of machine.
  • Page 12 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail Note Time  Point Clean all areas with lint free paper moistened with alcohol. Clean the Reg Roller ( inner Visual Check & outer side), Pre-Reg Guide ( inner &...
  • Page 13 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail Note Time Continued Check the customer’s inventory of waste toner bottles. Step 1 Open the waste toner door Check Step 2 Remove the waste toner container form the machine.
  • Page 14 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail & Action Note Time  Point: 1. Execute COPIER>FUNCTION>MISC-P>ITB-INIT. Check 2. See the COPIER>DISPLAY>MISC>ITB-POS. 1. If the value of service mode is out of range, 3.
  • Page 15: Complete Documentation

    All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail Note Time Take following Copy/Print samples from Copy from If you still find following PCQ, check the ADV ADF and Copy Glass. Topics. Make Samples (After 1.
  • Page 16 All manuals and user guides at all-guides.com iR ADV C5500 series Advance Maintenance Guide Procedure Detail & Action Note Time 1. Check the ADS and make sure the If COM-TEST is NG, fix this issue at first. If Monitor symbol is indicated. you can’t fix this issue, call NTSC and get Check Perform COM-TEST...