Sirona Orthophos XG 3D Ceph Service Manual
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Sirona Orthophos XG 3D Ceph Service Manual

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Table of Contents

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Need help?

Need help?

Do you have a question about the Orthophos XG 3D Ceph and is the answer not in the manual?

Questions and answers

Eugene van Jaarsveld
April 3, 2025

Where is DX1 Situated on the machine

0
1 comments:
Mr. Anderson
April 3, 2025

DX1 is located behind the "Top arm" cover on the Sirona Orthophos XG 3D Ceph machine.

This answer is automatically generated

0
Eugene van Jaarsveld
April 1, 2025

Need help with Error E5 81 27 on sirona xg pan x-ray unit

0
1 comments:
Mr. Anderson
April 1, 2025

Error E5 81 27 on the Sirona Orthophos XG 3D Ceph x-ray unit indicates a voltage error detected on the pan sensor (CCD voltages on board DX81P).

Actions required:
- Check cable L13 and replace if necessary.
- Check connector X500 on DX1 and replace if necessary.
- Check board DX1 and replace if necessary.
- Check the pan sensor (replacement sensor) and replace if necessary.

If this error occurs with other causal errors (e.g., E6 61 60, E6 91 50), take appropriate action for those errors as well.

This answer is automatically generated

0

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Summary of Contents for Sirona Orthophos XG 3D Ceph

  • Page 1 MVKOMNS kÉï=~ë=çÑW= loqelmelp=ud=Pa=L=`ÉéÜ pÉêîáÅÉ=j~åì~ä båÖäáëÜ båÖäáëÜ ORTHOPHOS XG 3D / Ceph Service Manual...

  • Page 3: Table Of Contents

    Sirona Dental Systems GmbH Table of contents Service Manual ORTHOPHOS XG 3D / Ceph Table of contents About this Service Manual..................Scope ......................Other documentation required..............Tools and auxiliary materials................ Structure of the document ................1.4.1 Identification of the danger levels............
  • Page 4 Table of contents Sirona Dental Systems GmbH Service Manual ORTHOPHOS XG 3D / Ceph 3.1.7.4 Board in the remote control ..........3.1.8 Covers ....................3.1.9 Technical Data ................. Firmware ....................... General operating procedures.................. Switching the unit on ..................4.1.1 Factory setting after switch-on ............
  • Page 5 Sirona Dental Systems GmbH Table of contents Service Manual ORTHOPHOS XG 3D / Ceph 5.5.12 Location 81, zz=51-78: Board DX81, ceph slot ....... 5.5.13 Location 88: Combisensor............... 5.5.14 Location 91: Cephalometer, board DX91 ........Troubleshooting....................... Error logging memory................... 6.1.1 Example of error logging data ............
  • Page 6 Table of contents Sirona Dental Systems GmbH Service Manual ORTHOPHOS XG 3D / Ceph 7.2.1.6 Ceph - Main X-ray beam direction........222 7.2.1.7 Ceph - Fixed point of rotation for QuickShot ..... 225 7.2.1.8 Ear plug alignment ............229 7.2.2 3D adjustment/calibration..............
  • Page 7 Sirona Dental Systems GmbH Table of contents Service Manual ORTHOPHOS XG 3D / Ceph 8.6.2 S005: Test step 2 ................8.6.3 S005: Test step 4 ................8.6.4 S005: Test step 5 ................8.6.5 S005: Test step 6 ................8.6.6 S005: Test step 7 ................
  • Page 8 Table of contents Sirona Dental Systems GmbH Service Manual ORTHOPHOS XG 3D / Ceph 8.14.10 S017: Test step 15 ................317 8.14.11 S017: Test step 17 ................318 8.14.12 S017: Test step 18 (occlusal bite block only) ........321 8.14.13 S017: Test step 21 ................323 8.15...
  • Page 9 Sirona Dental Systems GmbH Table of contents Service Manual ORTHOPHOS XG 3D / Ceph Safety checks ....................Height adjustment motor (M1_4)/spindle............9.2.1 Preparing for motor replacement............. 9.2.1.1 Moving the slide manually ..........9.2.2 Removing board DX32 ..............9.2.3 Replacing the height adjustment motor/spindle ......
  • Page 10 Table of contents Sirona Dental Systems GmbH Service Manual ORTHOPHOS XG 3D / Ceph 9.8.1 Replacing the occlusal bite block ............. 401 9.8.2 What has to be done after replacing the occlusal bite block? ..401 Bite block holder.................... 402 9.9.1...
  • Page 11 Sirona Dental Systems GmbH Table of contents Service Manual ORTHOPHOS XG 3D / Ceph 9.17.1 Replacing energy chain 1 completely..........9.17.2 Replacing cables ................9.17.2.1 Replacing fiber-optic cable L5, L6 or L15 ......9.17.2.2 Cable exchange (L3, L5, L6, L11, L12, and L15)/Laying the cable/corrugated tube at the rotation unit 9.17.2.3 Replacing cable L117 or L108 in cable track 2....
  • Page 12 Table of contents Sirona Dental Systems GmbH Service Manual ORTHOPHOS XG 3D / Ceph 10.14 Checking the grounding straps ..............492 10.15 Checking the cable shields ................493 10.16 Checking the protective ground wires ............494 10.17 Checking the device leakage current ............499 Dismantling and disposal ..................

  • Page 13: About This Service Manual

    ● GALILEOS Wiring References: Order No. 61 25 640 Current Service Documentation, such as the Service Manual, can be DVD text downloaded from the Sirona dealer website. Tools and auxiliary materials ● Screwdriver set (slot and Phillips) Tools and auxiliary materials: XG ●...

  • Page 14: Structure Of The Document

    1 About this Service Manual Sirona Dental Systems GmbH 1.4 Structure of the document Service Manual ORTHOPHOS XG 3D / Ceph Structure of the document 1.4.1 Identification of the danger levels To prevent personal injury and material damage, please observe the warning and safety information provided in these operating instructions.

  • Page 15: Safety Instructions

    For reasons of product safety, this product may be operated only with original Sirona accessories or third-party accessories expressly approved by Sirona. The user is responsible for any damage resulting from the use of non-approved accessories. Fixed connection...

  • Page 16: Condensation

    2 Safety instructions Sirona Dental Systems GmbH 2.6 Condensation Service Manual ORTHOPHOS XG 3D / Ceph Condensation Extreme fluctuations of temperature may cause condensation inside the Safety information for condensation: Service engineer unit. Do not switch the unit on before it has reached normal room temperature.

  • Page 17: Safety Checks

    Sirona Dental Systems GmbH 2 Safety instructions Service Manual ORTHOPHOS XG 3D / Ceph 2.11 Safety checks 2.11 Safety checks Once repairs are completed, the circuit breaker test and unit leakage Safety checks current test must be carried out (see chapter "Checking the circuit breaker"...

  • Page 18: Unit Description

    3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph Unit description Hardware 3.1.1 Information on the unit The following symbols are applied to the unit: Accompanying documents Accompanying documents This symbol is affixed next to the unit rating plate.

  • Page 19: System Versions

    Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware 3.1.2 System versions XG3D device version ORTHOPHOS XG 3D, digital volume tomograph ORTHOPHOS XG 3D/Ceph, digital volume tomograph with cephalometer, left-arm version ORTHOPHOS XG 3D/Ceph, digital volume tomograph with cephalometer, right-arm version 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 20: Sensor Versions

    3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph 3.1.3 Sensor versions Sensor XG PAN: Sensor for panoramic X-ray (PAN) Sensor XG CEPH: Sensor for panoramic and cephalometric (CEPH) X-ray PAN/3D combisensor: Sensor for panoramic X-ray (PAN) and volume exposures (3D) 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 21: Installation Versions

    Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware 3.1.4 Installation versions Installation versions: XG 3D Standard installation without remote control with release button on the coiled cable Unit in the treatment room. Installation version 1...

  • Page 22: Modules And Components

    3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph 3.1.5 Modules and components Modules and components: XG 3D Slide [ → 23] Stand [ → 24] Cephalometer [ → 25] Remote control [ → 25] 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 23: Slide

    Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware Slide 3.1.5.1 Slide: XG 3D DX11 DX5* M1*, M2* DX6* DX88 DX81P*, DX85P* DX61* DX51 DX7* Component Designation Function Boards Open loop/closed loop control in general...

  • Page 24: Stand

    3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph Component Designation Function Motor Rotary movement of rotating element MAK1, MAK2 Linear movement of rotating element M1*, M2* Linear movement of headrest Light barriers LS Position control of the ring cycle *) not available as individual repair part (see spare parts list).

  • Page 25: Cephalometer

    Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware Cephalometer 3.1.5.3 DX91 Component Designation Function Boards DX91 Cephalometer control Motors Stepping motors: linear movement of secondary diaphragm and sensor Light barriers Position check Remote control 3.1.5.4...

  • Page 26: Cabling Overview

    3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph 3.1.6 Cabling overview Cabling overview: XG 3D DX32 Power switch/S1 Line filter Wago terminal 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 27 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware DX61 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 28 3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph L13.1 DX1 / X500 DX81 DX61 L13.1 DX1 / X500 HA motor LS sensor 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 29 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware DX91 DX61 DX81 DX1 / X503 Potentiometer Motor Laser module LS sensor 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 30 3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph DX91 DX51 Heat shrink tube Cover, blue 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 31 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware L108 DX42 L108 L117 L117 Media converter L80 L13 L14 DX88 / X209 DX88 / X210 DX1 / X111 DX88 DX81 DX1 / J309 DX6 / J5 DX88 / X211 (Ltg.1)

  • Page 32: Board Photos

    3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph 3.1.7 Board photos Boards in the slide 3.1.7.1 Boards DX1/DX11 Installed up to unit serial number 628999 for "ORTHPHOS XG3D" and XG 3D DX1/DX11 old version 648999 for "ORTHPHOS XG3D/Ceph"...
  • Page 33 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware Boards DX1/DX11 Installed as of unit serial number 629000 for "ORTHPHOS XG3D" and 649000 for "ORTHPHOS XG3D/Ceph" IMPORTANT The DX1/DX11V2 board can only be operated with unit software version V04.04.00 or higher.
  • Page 34 3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph Board DX51 DX51: XG 3D DX6: XG3D 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 35 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware Board DX6 This board is not available as a spare part or a repair part. X-ray tube assemblies can only be ordered as complete units. DX6 in X-ray tube assembly 1.0: 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 36 3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph DX6 in X-ray tube assembly 2.0: 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 37 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware Board DX7 The board is not available as a spare part or a repair part. The Easypad can only be ordered as a complete unit. DX81P_85P: XG 3D 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 38 3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph Boards DX81P / DX85P NOTICE You are not permitted to open the sensor! The sensor may be replaced only as a complete unit! Board is not available as a spare part or a repair part. Sensor can only be ordered as a complete unit.

  • Page 39: Boards In The Stand

    Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware Board DX88 DX88: XG 3D 3.1.7.2 Boards in the stand Board DX32 Line filter 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 40: Boards In The Cephalometer (Left- And Right-Arm Versions)

    3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph Boards in the cephalometer (left- and right-arm versions) 3.1.7.3 Board DX91 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 41: Board In The Remote Control

    Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware Board in the remote control 3.1.7.4 Board DX42 This board is not available as a spare part or a repair part. 3.1.8 Covers When removing covers, always remember that direct sunlight or bright room lighting can cause system malfunctions due to activated light barriers.
  • Page 42 3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph Profile covers, top and bottom Intermediate piece 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 43 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware Arm cover, top Slide cover, top rear Slide cover, bottom rear Slide cover, center rear Sensor cover, complete Support cover, bottom Support cover, top Tube assembly cover...

  • Page 44: Technical Data

    3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph 3.1.9 Technical Data Unit data Unit data, power, times Model designation: ORTHOPHOS XG 3D/Ceph Nominal voltage: 200 – 240 V Permissible fluctuation: ± 10% Permissible drop under load: 10%...
  • Page 45 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware Marking of focal spot: Source-skin distance > 200 mm (8“) Automatic exposure The duration of automatic exposure blocking: blocking (cooling period) depends on the set kV/mA level and the actual exposure time.
  • Page 46 3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph PAN Sensor Digital CCD line sensor, repluggable for panoramic exposure technique Active sensor area, Pan type: 138 mm x 6.48 mm Detail resolution: 0.027 mm pixel size...
  • Page 47 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.1 Hardware Cooling curve of tube housing Cooling curve of X-ray tube Heating curve of tube housing Central X-ray beam and anode angle 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 48 3 Unit description Sirona Dental Systems GmbH 3.1 Hardware Service Manual ORTHOPHOS XG 3D / Ceph Minimum PC system requirements for SIDEXIS System requirements for SIDEXIS Processor: DualCore 1.6 GHz 2 GB Free hard disk 5 GB for SIDEXIS installation and database...

  • Page 49: Firmware

    Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.2 Firmware Firmware Any software combinations other than those listed here are not allowed. If a module software version does not match the main software version, the main software version is identified with an asterisk on the info screen (e.g.
  • Page 50 3 Unit description Sirona Dental Systems GmbH 3.2 Firmware Service Manual ORTHOPHOS XG 3D / Ceph Main software V 04.03.01 ORTHOPHOS XG 3D Remote control Board Module software Board Module software DX11 V04.03.00 DX42 V02.52.04 DX11-FPGA V01.03.00 V03.04.00 DX61 V03.05.00 V02.74.07 DX7-L0 V02.29.00...
  • Page 51 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.2 Firmware Main software V04.04.00 ORTHOPHOS XG 3D Remote control Board Module software Board Module software DX11 V04.04.01 DX42 V02.54.00 DX11-FPGA V01.03.00 V03.05.00 DX61 V04.01.00 V02.77.01 DX7-L0 V02.29.00 DX7-L1 V02.29.00...
  • Page 52 3 Unit description Sirona Dental Systems GmbH 3.2 Firmware Service Manual ORTHOPHOS XG 3D / Ceph Main software V04.07.00 ORTHOPHOS XG 3D Remote control Board Module software Board Module software DX11 V04.07.00 DX42 V02.55.00 DX11-FPGA V01.03.00 V03.05.00 DX61 V04.02.00 V02.79.00 DX7-L0 V02.29.00 DX7-L1 V02.29.00...
  • Page 53 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.2 Firmware Main software V04.07.01 ORTHOPHOS XG 3D Remote control Board Module software Board Module software DX11 V04.07.01 DX42 V02.55.00 DX11-FPGA V01.03.00 V03.05.00 DX61 V04.02.00 V02.79.00 DX7-L0 V02.29.00 DX7-L1 V02.29.00...
  • Page 54 3 Unit description Sirona Dental Systems GmbH 3.2 Firmware Service Manual ORTHOPHOS XG 3D / Ceph Main software V04.09.02 ORTHOPHOS XG 3D Remote control Board Module software Board Module software DX11 V04.09.02 DX42 V02.56.02 DX11-FPGA V01.03.00 DX6 tube V03.06.03 assembly 1.0 DX6 tube V04.07.01...
  • Page 55 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.2 Firmware Main software V04.12.00 ORTHOPHOS XG 3D Remote control Board Module software Board Module software DX11 V04.12.00 DX42 V02.56.04 DX11-FPGA V01.04.00 DX6 tube V03.07.03 assembly 1.0 DX6 tube V04.09.00...
  • Page 56 3 Unit description Sirona Dental Systems GmbH 3.2 Firmware Service Manual ORTHOPHOS XG 3D / Ceph Main software V04.14.00 ORTHOPHOS XG 3D Remote control Board Module software Board Module software DX11 V04.14.00 DX42 V02.58.02 DX11-FPGA V01.04.00 DX6 tube V03.08.00 assembly 1.0 DX6 tube V04.09.07...
  • Page 57 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.2 Firmware Main software V04.14.01 ORTHOPHOS XG 3D Remote control Board Module software Board Module software DX11 V04.14.00 DX42 V02.58.02 DX11-FPGA V01.04.00 DX6 tube V03.08.00 assembly 1.0 DX6 tube V04.09.07...
  • Page 58 3 Unit description Sirona Dental Systems GmbH 3.2 Firmware Service Manual ORTHOPHOS XG 3D / Ceph Main software V04.14.02 ORTHOPHOS XG 3D Remote control Board Module software Board Module software DX11 V04.14.00 DX42 V02.58.02 DX11-FPGA V01.04.00 DX6 tube V03.08.00 assembly 1.0 DX6 tube V04.09.07...
  • Page 59 Sirona Dental Systems GmbH 3 Unit description Service Manual ORTHOPHOS XG 3D / Ceph 3.2 Firmware Main software V04.14.03 ORTHOPHOS XG 3D Remote control Board Module software Board Module software DX11 V04.16.06 DX42 V02.58.02 DX11-FPGA V02.03.00 DX6 tube V03.08.00 assembly 1.0 DX6 tube V04.10.06...

  • Page 60: General Operating Procedures

    4 General operating procedures Sirona Dental Systems GmbH 4.1 Switching the unit on Service Manual ORTHOPHOS XG 3D / Ceph General operating procedures Switching the unit on WARNING X-rays Be sure to observe the radiation protection regulations applicable in your country. ➢ No person may be positioned in the unit when it is switched on.

  • Page 61: Factory Setting After Switch-On

    Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.1 Switching the unit on IMPORTANT After switch-on, the unit requires approx. 1 min. of warm-up time. At the same time, the self-adjustment routine for the mechanics and the electronics of the unit is performed.

  • Page 62: Updating The Unit Firmware

    Read the information provided on the firmware CD supplied with the unit XG 3D software update and on the SIRONA dealer page on the Internet very carefully. These sources always contain the latest information on software updates. "SIDEXIS Manager"...

  • Page 63: D3352

    The update file is located on the unit software CD. It is delivered with each DX11 replacement board and also included in the country set. The contents of the CD can be downloaded from the Dealer domain of the SIRONA Internet home page (under Products/Imaging systems): www.sirona.com "Next"...
  • Page 64 4 General operating procedures Sirona Dental Systems GmbH 4.2 Updating the unit firmware Service Manual ORTHOPHOS XG 3D / Ceph IMPORTANT In main software V04.09.02 and higher, two versions of the DX6 assembly (tube assembly 1.0 and tube assembly 2.0) appear in the action window (A) of the software manager.
  • Page 65 Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.2 Updating the unit firmware The update is started. A message box informs you when the update process is completed. "OK" 11. Confirm the update by clicking on the button.
  • Page 66 4 General operating procedures Sirona Dental Systems GmbH 4.2 Updating the unit firmware Service Manual ORTHOPHOS XG 3D / Ceph 13. Restart the unit now. 14. Use the software manager or service routine S008.2 (see section "Firmware [ → 49]") to test whether all modules have the current program version (see section "Check program releases [ →...

  • Page 67: Update Mode

    4.2.1 Update mode IMPORTANT Update mode: XG 3D Update mode Module update is only intended for internal Sirona purposes and is not activated for User or Service mode. Service mode (accessible only by entering the Service Password [ → 188]), the update manager supports two modes for updating the "Automatic"...
  • Page 68 4 General operating procedures Sirona Dental Systems GmbH 4.2 Updating the unit firmware Service Manual ORTHOPHOS XG 3D / Ceph ● Main version The software can be updated or downgraded using this menu. This update mode is required, among other things, if a replacement module arrives from the warehouse and features a newer release than the existing main release of the unit.

  • Page 69: Check Program Releases

    Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.2 Updating the unit firmware 4.2.2 Check program releases Check program releases: XG 3D You can use the action window (A) of the software manager to check which modules are connected to the unit and what their latest program release is.
  • Page 70 4 General operating procedures Sirona Dental Systems GmbH 4.2 Updating the unit firmware Service Manual ORTHOPHOS XG 3D / Ceph Modules which are connected and whose program release corresponds to the latest main software version (see chapter entitled "Firmware [ → 49]" are identified by a continuous green bar.

  • Page 71: Opening "Details

    Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.3 Opening "Details" Opening "Details" "SIDEXIS Manager" 1. Start the under "Start"/"Programs"/"SIDEXIS"/ Opening details XG 3 / 5 / 3D / 3D ready "SIDEXIS XG" "Configuration of the X-ray components"...
  • Page 72 4 General operating procedures Sirona Dental Systems GmbH 4.3 Opening "Details" Service Manual ORTHOPHOS XG 3D / Ceph 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 73: Setup Of An X-Ray Component

    Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.4 Setup of an X-ray component Setup of an X-ray component Since it is addressable via the network, the X-ray component can in principle be activated for X-ray image acquisition by any of the PCs connected to the network.

  • Page 74: Selecting An X-Ray Component

    4 General operating procedures Sirona Dental Systems GmbH 4.4 Setup of an X-ray component Service Manual ORTHOPHOS XG 3D / Ceph 4.4.1 Selecting an X-ray component 1. Switch all networkable X-ray components off. "SIDEXIS Manager" "start" "Program Files" 2. Start the by selecting "SIDEXIS"...
  • Page 75 Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.4 Setup of an X-ray component 6. Enter the service password [ → 188] and confirm your input by clicking "OK" button. "Device configuration" menu opens. "Boot service"...
  • Page 76 4 General operating procedures Sirona Dental Systems GmbH 4.4 Setup of an X-ray component Service Manual ORTHOPHOS XG 3D / Ceph Boot service IMPORTANT Automatic addition and setup of the X-ray component via the boot service functions properly only if the unit is started with the default factory-set IP address.
  • Page 77 Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.4 Setup of an X-ray component "Sirona Control Server" 4. Select the desired RCU in the drop-down menu. "Save values" 5. Confirm the settings by clicking on the button.
  • Page 78 4 General operating procedures Sirona Dental Systems GmbH 4.4 Setup of an X-ray component Service Manual ORTHOPHOS XG 3D / Ceph Automatic search "Automatic search" 1. Select the element. The network is searched for existing X-ray components. All X-ray components found appear in the menu list.
  • Page 79 Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.4 Setup of an X-ray component Adding the component manually "Add component manually" 1. Select the element. 2. Enter the values in the menu input fields manually.

  • Page 80: Approval Of The X-Ray Component

    4 General operating procedures Sirona Dental Systems GmbH 4.4 Setup of an X-ray component Service Manual ORTHOPHOS XG 3D / Ceph 4.4.2 Approval of the X-ray component ✔ The X-ray component must have been selected [ → 74] via the "Device configuration"...
  • Page 81 Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.4 Setup of an X-ray component "Device info" Checking enablement ➢ To check the communication with the unit, click the button. If the unit is communicating, a logfile with information on the unit configuration appears.

  • Page 82: Deleting An X-Ray Component

    4 General operating procedures Sirona Dental Systems GmbH 4.4 Setup of an X-ray component Service Manual ORTHOPHOS XG 3D / Ceph 4.4.3 Deleting an X-ray component 1. Switch all networkable X-ray components off. "SIDEXIS Manager" "start" "Program Files" 2. Start the by selecting "SIDEXIS"...

  • Page 83: Using Demo Mode - Operation Without Radiation Release

    Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.5 Using demo mode – operation without radiation release Using demo mode – operation without radiation release If the unit is to be presented as a demo unit at trade fairs or exhibitions, it XG 3 / 5 / 3D / 3D ready must be ensured that radiation release is blocked.

  • Page 84: Switching Off Demo Mode

    4 General operating procedures Sirona Dental Systems GmbH 4.5 Using demo mode – operation without radiation release Service Manual ORTHOPHOS XG 3D / Ceph 4.5.2 Switching off demo mode 1. Switch off the unit. Switching off XG 3D / XG 3D ready...

  • Page 85: Important Information For Repacking And Transport

    Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.5 Using demo mode – operation without radiation release 4.5.3 Important information for repacking and transport IMPORTANT If a used carton on which one of the shockwatch or tiltwatch indicators has already been tripped is used to package the unit, please make an entry to that effect on the delivery note.
  • Page 86 4 General operating procedures Sirona Dental Systems GmbH 4.5 Using demo mode – operation without radiation release Service Manual ORTHOPHOS XG 3D / Ceph Packing the panoramic unit Panoramic: XG3D IMPORTANT The bottom edge of the slide cover must be at the same height as the markings A in the column.
  • Page 87 Sirona Dental Systems GmbH 4 General operating procedures Service Manual ORTHOPHOS XG 3D / Ceph 4.5 Using demo mode – operation without radiation release Dismantling and packaging the X-ray detector Packing the X-ray detector XG 3D IMPORTANT For transport, pack the X-ray detector in its original packaging (for packing condition see section "Delivery").

  • Page 88: Messages

    5 Messages Sirona Dental Systems GmbH Service Manual ORTHOPHOS XG 3D / Ceph Messages The different message texts are displayed ... ● On the Easypad touchscreen XG 3D message texts ● On the display of the remote control There are 3 groups of message texts: Help messages (Hx xx): ●...

  • Page 89: Help Messages

    Select 2D exposure in SIDEXIS XG. "Get existing exposure" H4 20 IMPORTANT: Do not switch the system off until the help message has disappeared. ● Get exposure with "Sirona Control Admin" (see "Operator’s Manual" SIDEXIS XG (REF 59 62 134).

  • Page 90: System Messages

    5 Messages Sirona Dental Systems GmbH 5.2 System messages Service Manual ORTHOPHOS XG 3D / Ceph System messages System codes are only displayed on the remote control. System XG 3D system messages messages are displayed in plain text on the Easypad. System code...

  • Page 91: Error Messages

    Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.4 Error messages Error messages Error messages are displayed as error codes (Ex yy zz) on the Easypad XG 3D error messages touchscreen and on the remote control display (if there is one).
  • Page 92 5 Messages Sirona Dental Systems GmbH 5.4 Error messages Service Manual ORTHOPHOS XG 3D / Ceph Description Error group Actions required Malfunction or This error group includes all errors ● Acknowledge the error message and make mechanical obstruction that indicate problems with the...

  • Page 93: Yy - Location

    Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.4 Error messages 5.4.3 yy - Location Identifier yy defines the location or logical function unit where the error has occurred. Location/Function unit Board X-ray tube assembly Diaphragm control...

  • Page 94: List Of Error Messages

    Description Actions required E6 06 01 E6 06 01 General error during module ● Please contact the Sirona Customer S. [ → 62] initialization Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 95 Module failed in TTP (detected on ● Check the CAN bus. S. [ → 163] master side) ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out This error may also occur in whether a bug fix by means of a...
  • Page 96 S. [ → 62] S008.2, perform software update if necessary. ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 97 If a CAN bus error had been reported before ... ● Check the CAN bus. S. [ → 163] ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 98 If a CAN bus error had been reported before... ● Check the CAN bus. S. [ → 163] ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 99 Actions required E6 06 56 E6 06 56 Error during auto-compensation. ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 100 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E6 06 65 E6 06 65 Tube current or tube voltage is too ● Replace the tube assembly. S. [ → 406] high in standby mode.

  • Page 101: Location 07: Easypad/Dx7

    Description Actions required E6 07 01 E6 07 01 General error during module ● Please contact the Sirona Customer S. [ → 62] initialization Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 102 Module failed in TTP (detected on ● Check the CAN bus. S. [ → 163] master side). ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out This error may also occur in whether a bug fix by means of a...
  • Page 103 Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages Error code Description Actions required E7 07 10 E7 07 10 Module is stuck in bootloader stage. ● Check user interface with electronics (DX7) (note LED states).
  • Page 104 Check whether selected language set is S. [ → 62] already installed, perform software update if necessary. Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.

  • Page 105: Location 10: System Hardware

    Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages 5.5.3 Location 10: System hardware Error code Description Actions required E7 10 01: XG 3D E7 10 01 EEPROM cannot be written. ● Acknowledge error and repeat procedure.
  • Page 106 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E1 10 32 XG 3D E1 10 32 Flat panel was replaced. ● Restart the unit: NOTICE! The flat panel may be 1.
  • Page 107 Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages Error code Description Actions required E1 10 37 XG 3D E1 10 37 The chip ID of the flat panel could ● Restart the unit: not be read.

  • Page 108: Location 11: Power Pc/Board Dx11

    Actions required E6 11 01: XG 3D E6 11 01 Program sequence error. ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 109 Error code Description Actions required E1 11 10 XG 3D E1 11 10 The unit is currently operating in the ● Please contact the Sirona Customer factory setting. Service Center (CSC). It is possible to generate exposures. Error code Description...
  • Page 110 ● If necessary, obtain a new remote control functions. To continue to work with from the manufacturer. this unit, you must unplug the A remote control for another Sirona unit or a remote control and restart the unit. third-party manufacturer unit may have been connected.

  • Page 111: Location 12: Can Bus

    Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages 5.5.5 Location 12: CAN bus Error code Description Actions required E6 12 01 E6 12 01 CAN controller initialization error on ● Check the CAN bus.
  • Page 112 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E5 13 03 XG 3D E5 13 03 Malfunction of actuator 1 during ● Check the actuator mechanisms manually operation.
  • Page 113 1. Switch the unit off. 2. Wait 1 minute. 3. Switch on the unit. 4. Repeat procedure ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 114 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E5 13 13 XG 3D E5 13 13 Malfunction of actuator 2 during ● Check the actuator mechanisms manually operation.
  • Page 115 1. Switch the unit off. 2. Wait 1 minute. 3. Switch on the unit. 4. Repeat procedure ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 116 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E4 13 25 XG 3D E4 13 25 Ring motor has not reached ceph ● Check the actuator mechanisms manually home position.
  • Page 117 2. Wait 1 minute. 3. Switch unit on. 4. Repeat procedure and observe causal error messages. ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 118 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E5 13 31 E5 13 31 Unit has traveled to upper limit ● Check max. travel height with service S.
  • Page 119 2. Wait 1 minute. 3. Switch unit on. 4. Repeat procedure and check function. ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 120 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E3 13 41 E3 13 41 Release signal not applied on DX11. ● Check signal path for interruption according to wiring diagrams, replace component if necessary.
  • Page 121 2. Wait 1 minute. 3. Switch unit on. 4. Repeat procedure and check function. ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 122 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E5 13 60 XG 3D E5 13 60 Temple supports; have not left ● Check light barriers V5_1 to V5_4, replace S.
  • Page 123 2. Wait 1 minute. 3. Switch unit on. 4. Repeat procedure and check function. ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 124 2. Wait 1 minute. 3. Switch unit on. 4. Repeat procedure and check function. ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.

  • Page 125: Location 14: Digital Extension, Sidexis Xg

    Inappropriate or incorrect data input ● Send in Xab.ini and raw image of last S. [ → 62] from SIDEXIS XG. exposure to the Sirona Customer Service Center (CSC) (check the binning setting) and seek advice on how to proceed from the CSC.
  • Page 126 If the error occurs repeatedly ... S. [ → 286], ● Check DHCP server and switch to static IP S. [ → 62] address if necessary. ● Contact Sirona Customer Service Center. E6 14 10/11/12 Pan/Ceph XG 3D 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 127 Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages Error code Description Actions required Pan/ceph exposure E6 14 10 Clock signals for sensor image ● Acknowledge error and, if possible, check transfer not received on board DX1/ function at another slot (pan/ceph) via test DX11 (...10).
  • Page 128 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E6 14 10/11/12 3D XG 3D 3D exposure E6 14 10 Clock signals for sensor image ● Check 3D data path via service routine S.

  • Page 129: Location 15: Configuration, Update

    Incompatible modules were used. are installed (e.g. after replacing S. [ → 62] modules). ● Run software update. If the error occurs repeatedly... ● Contact the Sirona Customer Service Center (CSC) Error code Description Actions required E7 15 03 E7 15 03 Wrong software constellation of ●...
  • Page 130 Description Actions required E6 15 10 E6 15 10 Update file for module is corrupt. ● Obtain latest update file from the Sirona S. [ → 62] Customer Service Center (CSC) or the Sirona home page and perform software update.

  • Page 131: Location 42: Remote Control

    Actions required E6 42 01 XG 3D E6 42 01 General module initialization error. ● Please contact the Sirona Customer S. [ → 62], Service Center (CSC) to find out whether Error generated during module self- S. [ → 429] a bug fix by means of a software update is test.
  • Page 132 DX42, replace module if necessary S. [ → 62] ● Replace board DX42. ● Please contact the Sirona Customer Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 133 Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages Error code Description Actions required E7 42 10 E7 42 10 Module is stuck in bootloader stage. ● Check board DX42 (note LED states).
  • Page 134 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E3 42 30 E3 42 30 R key pressed during power-on. ● Restart the unit: 1. Switch off the unit.

  • Page 135: Location 61: Diaphragm Control, Board Dx61

    Description Actions required E6 61 01 E6 61 01 General error during module ● Please contact the Sirona Customer S. [ → 62], initialization Service Center (CSC) to find out whether S. [ → 169], a bug fix by means of a software update is possible and perform such an update if S.
  • Page 136 S. [ → 169], TTP = Time Trigger Protocol or diaphragm unit if necessary. S. [ → 429], ● Please contact the Sirona Customer S. [ → 404], Service Center (CSC) to find out whether S. [ → 62] a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 137 Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages Error code Description Actions required E7 61 10 E7 61 10 Module is stuck in bootloader stage. ● Check operating status of board (note S.
  • Page 138 S. [ → 426], ● Perform diaphragm adjustment. S. [ → 184], ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 139 S. [ → 426], ● Perform diaphragm adjustment. S. [ → 184], ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 140 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E5 61 51 XG 3D E5 61 51 Sensor positioning drive limit switch ● Check light barriers V61_4; replace if S.
  • Page 141 Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages Error code Description Actions required E1 61 60 E1 61 60 Voltage error on DX61, 40 V or 28 V ● Acknowledge error and repeat procedure If the error occurs repeatedly ...

  • Page 142: Location 81, Zz=1-23: Board Dx81, Pan Slot

    Description Actions required E6 81 01 E6 81 01 Pan: General error during module ● Please contact the Sirona Customer S. [ → 62], initialization Service Center (CSC) to find out whether S. [ → 421] a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 143 TTP = Time Trigger Protocol replace if necessary. S. [ → 62] ● Please contact the Sirona Customer Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 144 The sensor type on the unit is not ● Check the SIDEXIS XG specifications with S. [ → 62] compatible with SIDEXIS XG the Sirona Customer Service Center specifications. (CSC). ● Check the version compatibility of the unit software and SIDEXIS XG, perform software update if necessary.
  • Page 145 Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages Error code Description Actions required E6 81 23 E6 81 23 Pan: Sensor in pan slot active on ● Check cables L13, L13a and L80, replace S.

  • Page 146: Location 81, Zz=51-78: Board Dx81, Ceph Slot

    ● Run software update. ● Check the version compatibility of the unit software and SIDEXIS XG, perform software update if necessary. ● Seek advice from the Sirona Customer Service Center (CSC) with regard to the settings/sensor information in the Xab.ini file.
  • Page 147 S. [ → 163], error to module (master side) ● If the error is a software error known to the S. [ → 62] Sirona Customer Service Center (CSC), a software update (bug fix) must be performed. Error code Description...
  • Page 148 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E7 81 60 E7 81 60 Ceph: Module is stuck in bootloader ● Check ceph sensor (replacement sensor), stage replace sensor if necessary.
  • Page 149 ● Run software update. ● Check the version compatibility of the unit software and SIDEXIS XG, perform software update if necessary. ● Seek advice from the Sirona Customer Service Center (CSC) with regard to the settings/sensor information in the Xab.ini file.

  • Page 150: Location 88: Combisensor

    Description Actions required E6 88 01: XG 3D E6 88 01 General error during module ● Please contact the Sirona Customer S. [ → 62], initialization Service Center (CSC) to find out whether S. [ → 169], a bug fix by means of a software update is possible and perform such an update if S.
  • Page 151 ● Check board DX88, replace if necessary. S. [ → 169], TTP = Time Trigger Protocol ● Please contact the Sirona Customer S. [ → 429], Service Center (CSC) to find out whether S. [ → 62] a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 152 Description Actions required E7 88 21: XG 3D E7 88 21 Error accessing flash chip on board ● Please contact the Sirona Customer S. [ → 62], DX88. Service Center (CSC) to find out whether S. [ → 429] a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 153 Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages Error code Description Actions required E7 88 27: XG 3D E7 88 27 A faulty image readout was detected ● Check flat panel via service routine S.
  • Page 154 5 Messages Sirona Dental Systems GmbH 5.5 List of error messages Service Manual ORTHOPHOS XG 3D / Ceph Error code Description Actions required E6 88 33: XG 3D E6 88 33 The flat panel is not plugged in. ● Check connector for plugging DX88 into S.

  • Page 155: Location 91: Cephalometer, Board Dx91

    Description Actions required E6 91 01 E6 91 01 General error during module ● Please contact the Sirona Customer S. [ → 62], initialization Service Center (CSC) to find out whether S. [ → 429] a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 156 ● Replace board DX91. S. [ → 429], TTP = Time Trigger Protocol ● Please contact the Sirona Customer S. [ → 62] Service Center (CSC) to find out whether a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 157 Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages Error code Description Actions required E7 91 12 E7 91 12 Unit is not ready for operation This error is a sequential fault. ● Restart the unit: 1.
  • Page 158 S. [ → 429], ● Check board DX91, replace if necessary. S. [ → 169], ● Please contact the Sirona Customer Service Center (CSC) to find out whether S. [ → 62] a bug fix by means of a software update is possible and perform such an update if necessary.
  • Page 159 Sirona Dental Systems GmbH 5 Messages Service Manual ORTHOPHOS XG 3D / Ceph 5.5 List of error messages Error code Description Actions required E6 91 40 E6 91 40 Rotary table pot compensation not ● Perform software update to version S. [ → 62] yet performed.

  • Page 160: Troubleshooting

    6 Troubleshooting Sirona Dental Systems GmbH Service Manual ORTHOPHOS XG 3D / Ceph Troubleshooting DANGER Potentially lethal shock hazard! It is essential to switch off the unit and wait at least 1 minute before removing a cover. Switch OFF the X-ray unit before connecting a measuring instrument.

  • Page 161: Error Logging Memory

    Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.1 Error logging memory Error logging memory The error logging memory is part of the Details..Data which might be expected to occur in the error logging memory is explained below to aid you in interpreting it.
  • Page 162 ● Rescue request Sidexis Timeout These entry data may also occur after "Recording stopped" or "Cancel" and indicate an exceptional circumstance. You can supply important information for error diagnosis in coordination with the Sirona Customer Service Center. Entry data [Error] E6 07 06...

  • Page 163: Checking The Can Bus

    Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.2 Checking the CAN bus Checking the CAN bus NOTICE CAN bus safety XG 3D Risk of damage to unit The power supply MUST be plugged in and switched on when cables are attached and plugged in.
  • Page 164 6 Troubleshooting Sirona Dental Systems GmbH 6.2 Checking the CAN bus Service Manual ORTHOPHOS XG 3D / Ceph 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 165 Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.2 Checking the CAN bus 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 166 6 Troubleshooting Sirona Dental Systems GmbH 6.2 Checking the CAN bus Service Manual ORTHOPHOS XG 3D / Ceph 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 167: Checking The Can Bus With The Diagnostic Function Of Board Dx1

    Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.2 Checking the CAN bus 6.2.1 Checking the CAN bus with the diagnostic function of board DX1 Board DX1 features a diagnostic function for diagnosing malfunctions of the CAN bus via LEDs V700 and V701 (see wiring diagrams). The...

  • Page 168: Jumper Positions In The Can Bus

    6 Troubleshooting Sirona Dental Systems GmbH 6.2 Checking the CAN bus Service Manual ORTHOPHOS XG 3D / Ceph 6.2.2 Jumper positions in the CAN bus The jumpers are located on board DX1 at sockets X302, X303, X306, X307, X309, X500, and X503 (see also wiring diagrams). If a cable is connected to the socket, the corresponding jumpers must be set to the outer position.

  • Page 169: Checking The Boards

    Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.3 Checking the boards Checking the boards 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 170 6 Troubleshooting Sirona Dental Systems GmbH 6.3 Checking the boards Service Manual ORTHOPHOS XG 3D / Ceph Important LEDs on the boards XG 3D LEDs (see also wiring diagrams) Board LEDs Normal mode Malfunction Bootloader V100 not lit 59 24 142 V101...

  • Page 171: Checking Board Dx32

    Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.3 Checking the boards 6.3.1 Checking board DX32 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 172 6 Troubleshooting Sirona Dental Systems GmbH 6.3 Checking the boards Service Manual ORTHOPHOS XG 3D / Ceph 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 173: Checking The Motors

    Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.4 Checking the motors Checking the motors 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 174: Checking The Light Barriers

    6 Troubleshooting Sirona Dental Systems GmbH 6.5 Checking the light barriers Service Manual ORTHOPHOS XG 3D / Ceph Checking the light barriers 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 175: Device Leakage Current Too High

    Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.6 Device leakage current too high Device leakage current too high 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 176: Checking The Cables

    6 Troubleshooting Sirona Dental Systems GmbH 6.7 Checking the cables Service Manual ORTHOPHOS XG 3D / Ceph Checking the cables NOTICE Checking the XG 3D cables You can use a standard Cat5 cable as a test cable for L10, L12, L40 and L37.

  • Page 177: Error Analysis Of X-Ray Control Signal Path

    Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.8 Error analysis of X-RAY control signal path Error analysis of X-RAY control signal path with remote control installed Error and help messages Error analysis of X-RAY signal path: XG 3D...
  • Page 178 6 Troubleshooting Sirona Dental Systems GmbH 6.8 Error analysis of X-RAY control signal path Service Manual ORTHOPHOS XG 3D / Ceph E6 13 43 occurs once during operation of the unit: H321 is triggered at start of exposure: 63 03 510 D3352...
  • Page 179 Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.8 Error analysis of X-RAY control signal path without installed remote control Error messages E3 13 40 occurs after the unit is switched with and without installed remote control...

  • Page 180: Checking The Data Paths

    6 Troubleshooting Sirona Dental Systems GmbH 6.9 Checking the data paths Service Manual ORTHOPHOS XG 3D / Ceph Checking the data paths The 2D and 3D data paths can be checked by creating panoramic, ceph and sensor (3D) test images. To create test images, proceed as follows: ✔...
  • Page 181 Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.9 Checking the data paths Panoramic test image Ceph test image 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 182: Creating A 3D Test Image

    6 Troubleshooting Sirona Dental Systems GmbH 6.9 Checking the data paths Service Manual ORTHOPHOS XG 3D / Ceph 6.9.2 Creating a 3D test image ✔ "Test exposures/test images" menu is called [ → 180]. "Test exposures 3D" "Test 1. In the structure tree, under , select the image Sensor"...
  • Page 183 Sirona Dental Systems GmbH 6 Troubleshooting Service Manual ORTHOPHOS XG 3D / Ceph 6.9 Checking the data paths 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 184: Adjusting And Calibrating The Unit

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH Service Manual ORTHOPHOS XG 3D / Ceph Adjusting and calibrating the unit DANGER Risk of X-rays X-rays When performing the following tests, be sure to observe the radiation protection regulations applicable in your country (see Operating Instructions).
  • Page 185 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph As of unit software version V 03.04.00, you can even adjust the height of Adjusting the height of the unit during calibration: XG the unit during the calibration procedure. If the unit is ready for an "Image acquisition"...

  • Page 186: General Information About Unit Adjustment And Calibration

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.1 General information about unit adjustment and calibration Service Manual ORTHOPHOS XG 3D / Ceph General information about unit adjustment and calibration Please adhere to the following order when adjusting and calibrating the...

  • Page 187: Displays And Help Messages During Adjustment/Calibration

    Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.1 General information about unit adjustment and calibration 7.1.1 Displays and help messages during adjustment/ calibration The most frequent help and status messages during calibration are listed below.

  • Page 188: Adjustment/Calibration" Menu

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.1 General information about unit adjustment and calibration Service Manual ORTHOPHOS XG 3D / Ceph 7.1.2 "Adjustment/Calibration" menu The menu guides you through the procedure to adjust and calibrate the unit. 7.1.2.1 Calling the "Adjustment/Calibration"...

  • Page 189: Menu Structure

    Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.1 General information about unit adjustment and calibration Menu structure 7.1.2.2 The menu is divided into five areas. Navigation area Structure tree for adjustment and calibration [ →...
  • Page 190 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.1 General information about unit adjustment and calibration Service Manual ORTHOPHOS XG 3D / Ceph 7.1.2.2.1 Navigation area The navigation area contains a structure tree similar to the one you will be familiar with from your Windows interface. The structure tree contains all stages of the adjustment and calibration procedure you need to complete in order to adjust and calibrate your system.
  • Page 191 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.1 General information about unit adjustment and calibration In addition to the elements required for adjustment and calibration of the unit described above, the structure tree also contains three other...
  • Page 192 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.1 General information about unit adjustment and calibration Service Manual ORTHOPHOS XG 3D / Ceph 7.1.2.2.2 Coarse and precision adjustment "Pan - Sensor Adjustment" "Pan - Diaphragm" "Ceph - Fixed , and point of rotation"...
  • Page 193 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.1 General information about unit adjustment and calibration On the exposure with coarse adjustment (B), the center pin is just barely visible on the left margin of the image section in the middle. Even in this extreme case, an adjustment would still be possible.
  • Page 194 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.1 General information about unit adjustment and calibration Service Manual ORTHOPHOS XG 3D / Ceph Pan - Diaphragm Diaphragm adjustment can usually be performed directly via precision adjustment. Only in exceptional cases, e.g. if the exposed image area is completely outside the image section in an image acquired with the "Precision adjustment"...
  • Page 195 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.1 General information about unit adjustment and calibration Ceph - Fixed point of rotation Adjustment of the fixed point of rotation can usually be performed directly via precision adjustment.
  • Page 196 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.1 General information about unit adjustment and calibration Service Manual ORTHOPHOS XG 3D / Ceph 7.1.2.2.3 Shifting direction of the exposed image area The menus contain a pictographic representation of the expected adjustment image to help you perform software-based adjustment and calibration.

  • Page 197: Enabling Exposure Readiness

    Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.1 General information about unit adjustment and calibration 7.1.3 Enabling exposure readiness To take an exposure in SIDEXIS XG, the system must first be made ready for exposure.

  • Page 198: Test Phantoms For Adjustment And Calibration

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.1 General information about unit adjustment and calibration Service Manual ORTHOPHOS XG 3D / Ceph 7.1.6 Test phantoms for adjustment and calibration OP XG needle phantom for panoramic adjustment 7.1.6.1 NOTICE Risk of damage to unit...
  • Page 199 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.1 General information about unit adjustment and calibration When fitting the needle phantom, make sure that it is correctly oriented. For the panorama adjustment of the unit, the phantom must be fitted so that the needles (C) point upward.

  • Page 200: Op Xg 3D Ceph Adjustment Phantom For The Adjustment

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.1 General information about unit adjustment and calibration Service Manual ORTHOPHOS XG 3D / Ceph OP XG 3D ceph adjustment phantom for the adjustment of the 7.1.6.2 cephalometer For ceph diaphragm and ceph main X-ray beam direction 2D adjustment, you must insert the OP XG ceph adjustment phantom (A) into the cover of the dual sensor.

  • Page 201: Geometry Phantom For Volume Calibration

    Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.1 General information about unit adjustment and calibration Geometry phantom for volume calibration 7.1.6.3 NOTICE Risk of damage to unit Make absolutely sure that the geometry phantom is inserted in the bite...
  • Page 202 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.1 General information about unit adjustment and calibration Service Manual ORTHOPHOS XG 3D / Ceph 2. Attach the clip (D) for better stability. 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 203: Adjustment And Calibration Via The "Unit Adjustment/Calibration" Menu

    Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Adjustment and calibration via the "Unit adjustment/calibration" menu IMPORTANT After every adjustment or calibration of the unit, the reference values for the constancy measurement must be recalculated and entered in the "Test results"...
  • Page 204 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph Adjustment OK ● The three needle images must lie in the center and inside the auxiliary lines.
  • Page 205 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 7.2.1.1.2 Manual adjustment: Panoramic sensor The manual adjustment procedure is similar to the one for automatic adjustment [ →...

  • Page 206: Pan Diaphragm

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph 3. Overwrite the adjustment values for S1, S2 and S3 in the text boxes "Pan - Sensor Adjustment"...
  • Page 207 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 208 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph Adjustment OK ● The exposed diaphragm area must lie horizontally centered in the image section as well as inside the auxiliary lines.
  • Page 209 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 7.2.1.2.2 Manual adjustment: Pan diaphragm The manual adjustment procedure is similar to the one for automatic adjustment.

  • Page 210: Pan Symmetry

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph 3. Overwrite the adjustment values for Sx and Sy in the text boxes of the "Pan - Diaphragm"...
  • Page 211 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 212 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph Adjustment OK ● The shadow of the center needle, the needle image, and the auxiliary lines must be coincident and located one behind the other.
  • Page 213 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 7.2.1.3.2 Manual adjustment: Pan symmetry The manual adjustment procedure is similar to the one for automatic adjustment.

  • Page 214: Ceph - Primary Diaphragm

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph Ceph - Primary diaphragm 7.2.1.4 7.2.1.4.1 Automatic adjustment: Ceph - Primary diaphragm (standard) NOTICE Adjustment 1...
  • Page 215 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 216 ● Distance S3 must be approx. 60 Adjustment not OK IMPORTANT! If S3 is>70mm, please contact the Sirona Customer Service Center. 4. Repeat the procedure starting at Step 2 until the values in the menu's text boxes are equal to "zero". This means that adjustment was performed successfully.
  • Page 217 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 7.2.1.4.2 Manual adjustment: Ceph - Primary diaphragm The manual adjustment procedure is similar to the one for automatic adjustment.

  • Page 218: Ceph - Fixed Point Of Rotation

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph Ceph - Fixed point of rotation 7.2.1.5 7.2.1.5.1 Automatic adjustment: Ceph - Fixed point of rotation (standard)
  • Page 219 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 4. If necessary, adjust the diaphragm mechanically at this point [ → 246]. 5. Confirm the mechanical correction of the ceph secondary diaphragm "OK"...
  • Page 220 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph Adjustment OK ● The exposed diaphragm area must lie centered and straight in the image section as well as inside the superimposed auxiliary lines.
  • Page 221 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 2. Once you have taken the exposure, measure distances S1, S2, and S3 with the SIDEXIS XG measuring ruler.

  • Page 222: Ceph - Main X-Ray Beam Direction

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph 3. Overwrite the adjustment values for S1, S2, and S3 in the text boxes "Ceph - Fixed point of rotation"...
  • Page 223 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Adjustment OK ● A horizontal bar must be visible in the center of the image. If this bar is visible,...
  • Page 224 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph IMPORTANT:If automatic adjustment fails to produce a value equal to zero, calculate the adjustment value manually and overwrite the value in the menu's text box with this value [ →...

  • Page 225: Ceph - Fixed Point Of Rotation For Quickshot

    Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Ceph - Fixed point of rotation for QuickShot 7.2.1.7 7.2.1.7.1 Automatic adjustment: Ceph - QuickShot fixed point of rotation...
  • Page 226 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 227 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Adjustment OK ● The exposed image section must lie centered and straight in the image section as well as inside the superimposed auxiliary lines.
  • Page 228 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 229: Ear Plug Alignment

    Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 2. Once you have taken the exposure, measure distance S1 with the SIDEXIS XG measuring ruler.
  • Page 230 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph 3. Fit the adjusting caps (A) to the ear plugs and secure them with adhesive tape.
  • Page 231 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 7.2.1.8.2 Adjusting the ear plug alignment ➢ Unscrew the cover from the cephalometer. 63 03 510 D3352...
  • Page 232 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph Horizontal correction 1. Loosen the screws (A) slightly (approx. 2 - 3 turns). Tip: Do not unscrew them fully! 2.
  • Page 233 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 3. Adjust the ear plugs in the vertical direction by turning the knurled nut (F). The direction of rotation for left-arm (G) and right-arm (H) versions is shown in the drawing below.

  • Page 234: Adjustment/Calibration

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph 7.2.2 3D adjustment/calibration Sensor 7.2.2.1 1. Insert the geometry phantom in the pan bite block holder of the unit [ →...

  • Page 235: Aperture

    Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu A message is displayed in the action window to indicate that the values have been successfully saved.
  • Page 236 7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph 4. Repeat the procedure starting at Step 2 until adjustment is successful. 5. When adjustment is OK, save the values.

  • Page 237: Shading

    Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Shading 7.2.2.3 ✔ is not The geometry phantom in the pan bite block holder on the unit.

  • Page 238: Shading (5X5)

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph Shading (5x5) 7.2.2.4 ✔ is not The geometry phantom in the pan bite block holder on the unit.

  • Page 239: Geometry

    Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Geometry 7.2.2.5 1. Insert the geometry phantom in the pan bite block holder of the unit [ →...

  • Page 240: Dosimetry

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Service Manual ORTHOPHOS XG 3D / Ceph Dosimetry 7.2.2.6 A dosimeter for pulsed radiation (e.g. Mult-O-Meter 512L) is required for dosimetry. "3D Adjustment/calibration"...

  • Page 241: Saving Adjustment/Calibration Data

    Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu 7.2.3 Saving adjustment/calibration data "Backup" menu offers the option of saving the adjustment/calibration data to a freely selectable directory or importing saved adjustment/ calibration data to the unit from a directory.

  • Page 242: Resetting Adjustment/Calibration

    You must make a note of the values displayed in the text boxes of the menus before changing them. If necessary, you can then reset the adjustment values to the factory settings. Contact the Sirona Customer Service Center for more information (or to enable the menu). Reset panoramic adjustment "Panorama Reset...
  • Page 243 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.2 Adjustment and calibration via the "Unit adjustment/calibration" menu Resetting 3D adjustment IMPORTANT "3D Reset adjustment" "Sensor " With the function, only the "Diaphragm" adjustments are reset. The calibration values from the "Shading"...

  • Page 244: Checking And Adjusting The Touchscreen

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.3 Checking and adjusting the touchscreen Service Manual ORTHOPHOS XG 3D / Ceph Checking and adjusting the touchscreen 1. Switch the unit on. Once the unit software has started up, the start screen is displayed on the touchscreen.
  • Page 245 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.3 Checking and adjusting the touchscreen 6. Touch the center of the green square in the bottom left corner of the screen. The fifth adjustment screen appears on the display.

  • Page 246: Mechanical Adjustments

    7 Adjusting and calibrating the unit Sirona Dental Systems GmbH 7.4 Mechanical adjustments Service Manual ORTHOPHOS XG 3D / Ceph Mechanical adjustments 7.4.1 Mechanical adjustment: Ceph secondary diaphragm 1. Loosen screw (A) and remove the cover of the secondary diaphragm by pulling it downward.
  • Page 247 Sirona Dental Systems GmbH 7 Adjusting and calibrating the unit Service Manual ORTHOPHOS XG 3D / Ceph 7.4 Mechanical adjustments 3. Set the diaphragm tilt via screw (C) (Lx in mm) and the diaphragm height via screw (D) (Ly in mm). Screw (C):...

  • Page 248: Perform Service Routines Via The Control Panel

    S005.1 Read/select tube type S. [ → 272] S005.2 Automatic adjustment of preheating S. [ → 272] S0005.3 (for internal Sirona purposes only) S005.4 Fan test S. [ → 275] S005.5 Temperature sensor test, single tank S. [ → 276] S005.6...
  • Page 249 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.1 Overview of service routines Service routine Function S011 Dosimetry (without ring movement) S. [ → 291] S011.14 Dosimetry with continuous radiation S. [ → 291] S011.24...
  • Page 250 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.1 Overview of service routines Service Manual ORTHOPHOS XG 3D / Ceph Service routine Function S018.7 Set the nominal angle for the occlusal bite block as required by the S. [ → 330] (for occlusal bite block) customer.

  • Page 251: Alphabetical List Of Service Routine Functions

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.1 Overview of service routines 8.1.2 Alphabetical list of service routine functions Function Service routine Shadowing limit for C1 and C2, user-specific determination S034.8...
  • Page 252 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.1 Overview of service routines Service Manual ORTHOPHOS XG 3D / Ceph Function Service routine Hardware version, configure (Ceph, Pan, 3D) S017.2 S. [ → 304] Country group code, enter S017.3...
  • Page 253 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.1 Overview of service routines Function Service routine Radiation without rotation; maximum radiation time selectable; the S002.4 S. [ → 269] primary diaphragm is set to a widened opening symmetrical to the PAN setting so that the step filter still remains covered.

  • Page 254: Service Menu And Service Routines

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.2 Service menu and service routines Service Manual ORTHOPHOS XG 3D / Ceph Service menu and service routines You can use the service routines to check the function of certain unit components and modules, as well as to set important unit parameters.
  • Page 255 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.2 Service menu and service routines X RAY Radiation can be released. X RAY Active! Caution! Radiation is being released. Selection field 1 Display fields for service routines, test steps, values, unit parameters, etc.

  • Page 256: Basic Operating Procedures In The Service Menu

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.3 Basic operating procedures in the service menu Service Manual ORTHOPHOS XG 3D / Ceph Basic operating procedures in the service menu 8.3.1 Activating the service menu 8.3.1.1 Easypad The structure of the touchscreen user interface on the control panel is subdivided into 4 levels: ●...
  • Page 257 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.3 Basic operating procedures in the service menu 3. To select level 4 (service menu/access), touch the wrench symbol (C). 4. Switch to the service menu: Press and hold down the Service key (D) until the patient symbol keys light up (E-H) (approx.

  • Page 258: Selecting Service Routines And Test Steps

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.3 Basic operating procedures in the service menu Service Manual ORTHOPHOS XG 3D / Ceph 8.3.2 Selecting service routines and test steps Selecting a service routine 8.3.2.1 ✔ The service menu must be selected.

  • Page 259: Service Routines With Security Access

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.3 Basic operating procedures in the service menu The selected service routine as well as the selected test step are displayed in the right-hand column (S005.4 in the example).
  • Page 260 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.3 Basic operating procedures in the service menu Service Manual ORTHOPHOS XG 3D / Ceph 2. Confirm security access by once again selecting the number of the main routine (2 in the example) with the arrow keys in selection field 2 (C) and press the Service key (B) to confirm your selection.

  • Page 261: Select Parameters

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.3 Basic operating procedures in the service menu 8.3.3 Select parameters If arrow keys are displayed in the selection fields once the required...

  • Page 262: Saving Parameters

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.3 Basic operating procedures in the service menu Service Manual ORTHOPHOS XG 3D / Ceph 8.3.4 Saving parameters Once one or a number of parameters have been selected via a service routine, the current selection must be saved so that it is applied in the unit.

  • Page 263: S001: Radiation Without Rotary Movement, Fixed Maximum Radiation Time

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.4 S001: Radiation without rotary movement, fixed maximum radiation time S001: Radiation without rotary movement, fixed maximum radiation time SHZ** Function S001 X-ray beam test...
  • Page 264 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.4 S001: Radiation without rotary movement, fixed maximum radiation time Service Manual ORTHOPHOS XG 3D / Ceph 3. Initiate the radiation. Radiation is released from any tube assembly position. There is no rotational movement.
  • Page 265 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.5 S002: Radiation without rotary movement, selectable kV/mA level and maximum S002: Radiation without rotary movement, selectable kV/mA level and maximum radiation time...
  • Page 266 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.5 S002: Radiation without rotary movement, selectable kV/mA level and maximum radiation timeService Manual ORTHOPHOS XG 3D 1. Call service routine S002.1. 2. Use the arrow keys (A) to select the required kV/mA level and the required radiation time (see table).

  • Page 267: S002: Test Step 3

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.5 S002: Radiation without rotary movement, selectable kV/mA level and maximum 8.5.2 S002: Test step 3 Radiation without rotary movement; selectable kV/mA level and maximum radiation time (max.
  • Page 268 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.5 S002: Radiation without rotary movement, selectable kV/mA level and maximum radiation timeService Manual ORTHOPHOS XG 3D 3. Initiate the radiation. Radiation is released from any tube assembly position. There is no rotational movement.

  • Page 269: S002: Test Step 4

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.5 S002: Radiation without rotary movement, selectable kV/mA level and maximum 8.5.3 S002: Test step 4 Radiation without rotation; maximum radiation time selectable; the primary diaphragm is set to a widened opening symmetrical to the PAN setting so that the step filter still remains covered.
  • Page 270 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.5 S002: Radiation without rotary movement, selectable kV/mA level and maximum radiation timeService Manual ORTHOPHOS XG 3D Radiation is released from any tube assembly position. There is no rotational movement.

  • Page 271: S002: Test Step 5

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.5 S002: Radiation without rotary movement, selectable kV/mA level and maximum 8.5.4 S002: Test step 5 Radiation without rotary movement with selectable kV/mA level and selectable maximum radiation time;...

  • Page 272: S005: General X-Ray Tube Assembly Service

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.6 S005: General X-ray tube assembly service Service Manual ORTHOPHOS XG 3D / Ceph S005: General X-ray tube assembly service SA** Function X-ray tube assembly service XG 3D S005 General X-ray tube assembly service If tube type is valid: S005.1...
  • Page 273 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.6 S005: General X-ray tube assembly service 2. Use the arrow keys in selection field 1 to select the code for the tube type (see table).

  • Page 274: S005: Test Step 2

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.6 S005: General X-ray tube assembly service Service Manual ORTHOPHOS XG 3D / Ceph 8.6.2 S005: Test step 2 Automatic adjustment of preheating WARNING Unit is radiating X-rays. Excess exposure to X-rays is detrimental to health.

  • Page 275: S005: Test Step 4

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.6 S005: General X-ray tube assembly service After a successful adjustment, the offset value is displayed in selection field 3. The "Release" note in selection field 1 requests that you let go of the release button.

  • Page 276: S005: Test Step 5

    Running this service routine is irreversible! The device is operated beyond its specifications afterwards. This may result in an X-ray tube assembly failure. As a result, the system warranty expires. SIRONA is able to prove this system setting after a system failure. IMPORTANT Upon explicit customer request, the monitored pulse/pause ratio can be disabled in exceptional cases.
  • Page 277 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.6 S005: General X-ray tube assembly service The status of the pulse/pause treatment is displayed in selection field 1 (see table). If pulse/pause monitoring has already been disabled prematurely, this service routine simply displays the status and the arrow keys are not shown.

  • Page 278: S005: Test Step 7

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.6 S005: General X-ray tube assembly service Service Manual ORTHOPHOS XG 3D / Ceph 8.6.6 S005: Test step 7 Configuring continuous operation of the tube assembly fan NOTICE Contamination of the fan and the single tank housing...
  • Page 279 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.6 S005: General X-ray tube assembly service 2. To set the fan to continuous operation, use the arrow keys (A) to select the code "00" (see table).

  • Page 280: S007: Error Logging Memory

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.7 S007: Error logging memory Service Manual ORTHOPHOS XG 3D / Ceph S007: Error logging memory SHZ** Function S007 Error logging memory S007.1 Display error logging memory S007.2 Clearing error logging memory S007.5...
  • Page 281 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.7 S007: Error logging memory 3. Use the arrow keys (A) in selection field 1 to select the required error event (66 in the example).

  • Page 282: S007: Test Step 2

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.7 S007: Error logging memory Service Manual ORTHOPHOS XG 3D / Ceph 8.7.2 S007: Test step 2 Clearing error logging memory S007_2 XG 3D 1. Call service routine S007.2. The system's readiness to clear the memory is indicated by the display message "FFFF"...

  • Page 283: S007: Test Step 5

    S007: Test step 5 Enabling CAN bus logging in the web interface NOTICE This service routine may only be called up subject to the approval of and with the support of the Sirona Customer Service Center (CSC). Selection field Parameters Function...

  • Page 284: Displaying The Log With A Web Browser

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.7 S007: Error logging memory Service Manual ORTHOPHOS XG 3D / Ceph Displaying the log with a web browser 8.7.3.1 1. Enter the following web address on a PC (with internet access)
  • Page 285 Service Manual ORTHOPHOS XG 3D / Ceph 8.7 S007: Error logging memory The CAN bus protocol is displayed in the browser and can be saved as an HTML page, printed out, or sent to the Sirona Customer Service Center (CSC). 63 03 510 D3352...

  • Page 286: S008: Update Service

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.8 S008: Update service Service Manual ORTHOPHOS XG 3D / Ceph S008: Update service SHZ** Function S008 XG 3D S008 Checking the software versions S008.2 Overview of the module software versions S008.3...

  • Page 287: S008: Test Step 3

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.8 S008: Update service 8.8.2 S008: Test step 3 Confirming the unit serial number IMPORTANT If the backup copy of the old unit serial number does not match the new one after replacing a module, the entry of the serial number is activated.

  • Page 288: S009: Flash File System

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.9 S009: Flash file system Service Manual ORTHOPHOS XG 3D / Ceph S009: Flash file system IMPORTANT The unit has to be completely recalibrated after formatting the flash file system [ → 184]. When the flash file system is formatted, the content of the error logging memory is lost.

  • Page 289: S009: Test Step 5

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.9 S009: Flash file system Flash file system formatting in progress. This process takes approx. 5-6 mins and is visualized by a progress indicator. The end of this process is indicated by the message "0000"...

  • Page 290: S009: Test Step 8

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.9 S009: Flash file system Service Manual ORTHOPHOS XG 3D / Ceph 8.9.3 S009: Test step 8 Save/restore DX88 data 1. Call service routine S009.8. After selecting this service routine, the following can be displayed in selection field 1: DX88 →...

  • Page 291: S011: Dosimetry (Without Ring Movement)

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.10 S011: Dosimetry (without ring movement) 8.10 S011: Dosimetry (without ring movement) WARNING Unit is radiating X-rays Excess exposure to X-rays is detrimental to health.
  • Page 292 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.10 S011: Dosimetry (without ring movement) Service Manual ORTHOPHOS XG 3D / Ceph 5. Initiate the radiation. Continuous radiation of 85kV/5mA is applied for 3.2 s. IMPORTANT: If you let go of the release button before the maximum radiation time has elapsed, radiation is terminated prematurely and the exposure is interrupted.

  • Page 293: S011: Test Step 24

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.10 S011: Dosimetry (without ring movement) 8.10.2 S011: Test step 24 Dosimetry with pulsed radiation A dosimeter for pulsed radiation (e.g. Mult-O-Meter 512L) is required for dosimetry.

  • Page 294: S012: Can Bus Service

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.11 S012: CAN bus service Service Manual ORTHOPHOS XG 3D / Ceph 8.11 S012: CAN bus service SHZ** Function S012 XG 3D S012 CAN bus service S012.1 Presence display of modules S012.2...
  • Page 295 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.11 S012: CAN bus service Clearing the counter for the module 1. To delete the counter, press the T key (B). The counter is then reset to "0".

  • Page 296: S012: Test Step 2

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.11 S012: CAN bus service Service Manual ORTHOPHOS XG 3D / Ceph 8.11.2 S012: Test step 2 Querying the CAN status register for the modules IMPORTANT Before querying the CAN status register for the modules, you should first run service routine S012.3 to reset the registers [ →...

  • Page 297: S012: Test Step 3

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.11 S012: CAN bus service 8.11.3 S012: Test step 3 Resetting the CAN status registers IMPORTANT Run this service routine as required before service routine S012.2.

  • Page 298: S012: Test Step 4

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.11 S012: CAN bus service Service Manual ORTHOPHOS XG 3D / Ceph 8.11.4 S012: Test step 4 Display of CAN bus cycle on LEDs of modules Selection field Code Function...

  • Page 299: S014: Rotation Motor Service

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.12 S014: Rotation motor service 8.12 S014: Rotation motor service SHZ** Function S014 Rotation motor service S014.1 Travel of rotational drive to the Pan home position S014.2...

  • Page 300: S014: Test Step 2

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.12 S014: Rotation motor service Service Manual ORTHOPHOS XG 3D / Ceph 8.12.2 S014: Test step 2 This test step is no longer offered in all software versions. Travel of rotational drive to the ceph home position This service routine implements "isolated"...

  • Page 301: S014: Test Step 3

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.12 S014: Rotation motor service 8.12.3 S014: Test step 3 Free travel of rotational drive This service routine implements the free travel of the rotational drive in both directions.

  • Page 302: S015: Actuator Service

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.13 S015: Actuator service Service Manual ORTHOPHOS XG 3D / Ceph 8.13 S015: Actuator service SHZ** Function S015 Actuator service S015.15 Testing of actuators 1 and 2 * SR=service routine, ** SHZ=security access 8.13.1...

  • Page 303: S017: Configuration Service

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.14 S017: Configuration service 8.14 S017: Configuration service SA** Function S017 XG 3D S017 Unit configuration S017.2 Configuring the hardware version S017.3 Enter the country group code S017.4...

  • Page 304: S017: Test Step 2

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.14 S017: Configuration service Service Manual ORTHOPHOS XG 3D / Ceph 8.14.1 S017: Test step 2 Configuring the hardware version S017_2 XG 3D Selection field Code Function 0001 Panoramic digital...
  • Page 305 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.14 S017: Configuration service Checking the jumper position on board DX1 ➢ Check the jumper positions of the sockets on board DX1: X309 (DX91, ceph sensor) and...
  • Page 306 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.14 S017: Configuration service Service Manual ORTHOPHOS XG 3D / Ceph 0003 and 0005 = Panoramic digital, ceph Jumper outside: Cephalometer connected, i.e. connector plugged in. left and ceph right respectively 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 307: S017: Test Step 3

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.14 S017: Configuration service 8.14.2 S017: Test step 3 Enter the country group code Selection field Code Function Worldwide* Asia France CTDI-DAP * Factory setting 1.

  • Page 308: S017: Test Step 4

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.14 S017: Configuration service Service Manual ORTHOPHOS XG 3D / Ceph 8.14.3 S017: Test step 4 Select a language Selection field Code Function* English German French Italian Dutch Spanish Russian...

  • Page 309: S017: Test Step 5

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.14 S017: Configuration service 2. Use the arrow keys (A) to select the code for the required language in selection field 1 (see table).
  • Page 310 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.14 S017: Configuration service Service Manual ORTHOPHOS XG 3D / Ceph Once the service routine has been selected, the code for the current setting is displayed in selection field 1.

  • Page 311: S017: Test Step 6

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.14 S017: Configuration service 8.14.5 S017: Test step 6 Activate / deactivate the remote control display Selection field Code Function Display inactive* Display active * factory settings 1.

  • Page 312: S017: Test Step 8

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.14 S017: Configuration service Service Manual ORTHOPHOS XG 3D / Ceph 8.14.6 S017: Test step 8 Selecting the kV/mA level series Selection field Code Function 16 mA series for pan...

  • Page 313: S017: Test Step 12

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.14 S017: Configuration service 8.14.7 S017: Test step 12 Enabling/disabling the preview image IMPORTANT The preview image is automatically disabled for volume exposures, regardless of the setting in service routine S017.12.

  • Page 314: S017: Test Step 13

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.14 S017: Configuration service Service Manual ORTHOPHOS XG 3D / Ceph 8.14.8 S017: Test step 13 Enable/disable the welcome screen Selection field Code Function Welcome screen disabled Welcome screen enabled* * Factory setting 1.

  • Page 315: S017: Test Step 14

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.14 S017: Configuration service 8.14.9 S017: Test step 14 Enable/disable certain lines of the welcome screen Selection field Code Meaning/Function First name Last name...
  • Page 316 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.14 S017: Configuration service Service Manual ORTHOPHOS XG 3D / Ceph 3. Use the arrow keys (B) to select the code for the required state of the line selected in selection field 1 in selection field 2 (see table).

  • Page 317: S017: Test Step 15

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.14 S017: Configuration service 8.14.10 S017: Test step 15 Selection field Code Function Acoustic signal indicating the end of the exposure is disabled...

  • Page 318: S017: Test Step 17

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.14 S017: Configuration service Service Manual ORTHOPHOS XG 3D / Ceph 8.14.11 S017: Test step 17 Trigger save/restore function for DX61 data Selection field Parameter/Display Meaning/Range of values FILTER Type of filter*...
  • Page 319 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.14 S017: Configuration service 3. Confirm your selection by pressing the T key (B). The code for the standard setting (filter, and mechanics type) is displayed in selection field 2 (see table).
  • Page 320 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.14 S017: Configuration service Service Manual ORTHOPHOS XG 3D / Ceph The filter or mechanics type configuration is identical on modules DX11 and DX61. The configuration is read-only and cannot be edited.

  • Page 321: S017: Test Step 18 (Occlusal Bite Block Only)

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.14 S017: Configuration service 8.14.12 S017: Test step 18 (occlusal bite block only) Activation of occlusal bite block function When the occlusal bite block function is activated, all previously existing calibration values are overwritten with default data (factory setting) where applicable.
  • Page 322 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.14 S017: Configuration service Service Manual ORTHOPHOS XG 3D / Ceph 2. Use arrow keys (A) to select the required setting in selection field 1 (see table). Once the required setting has been selected, the Memory key lights up.

  • Page 323: S017: Test Step 21

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.14 S017: Configuration service 8.14.13 S017: Test step 21 Configuration of angle pre-selection (temporomandibular joint) for the TM1 and TM2 user programs Selection field...

  • Page 324: S018: Service For Height Adjustment

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.15 S018: Service for height adjustment Service Manual ORTHOPHOS XG 3D / Ceph 8.15 S018: Service for height adjustment SHZ** Function S018 XG 3D / XG 3D ready S018 Service for height adjustment S018.2...

  • Page 325: S018: Test Step 2

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.15 S018: Service for height adjustment 8.15.1 S018: Test step 2 Set the maximum travel height 1. Move the unit to the required maximum travel height by pressing the S018_2 XG 3D / XG 3D ready Up/Down keys in the user mode on the control panel.

  • Page 326: S018: Test Step 3

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.15 S018: Service for height adjustment Service Manual ORTHOPHOS XG 3D / Ceph 8.15.2 S018: Test step 3 Undo the maximum travel height setting Call service routine S018.3. S018_3 XG 3D / 3D ready Once the service routine has been selected, the current maximum travel height stored is displayed in selection field 1.

  • Page 327: S018: Test Step 4

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.15 S018: Service for height adjustment 8.15.3 S018: Test step 4 Check the height adjustment sensor system This service routine is used to move the unit up or down as far as the limit switches using the Up/Down keys on the control panel.

  • Page 328: S018: Test Step 5

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.15 S018: Service for height adjustment Service Manual ORTHOPHOS XG 3D / Ceph 8.15.4 S018: Test step 5 Setting the minimum travel height Setting the minimum travel height is possible only for a unit height that is below the lower correction switch level (<...

  • Page 329: S018: Test Step 6

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.15 S018: Service for height adjustment 8.15.5 S018: Test step 6 Undoing the minimum travel height setting Call service routine S018.6. Undoing the minimum travel height: XG 3D Once the service routine has been selected, the current minimum travel height stored is displayed in selection field 1.

  • Page 330: S018: Test Step 7 (Occlusal Bite Block Only)

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.15 S018: Service for height adjustment Service Manual ORTHOPHOS XG 3D / Ceph 8.15.6 S018: Test step 7 (occlusal bite block only) NOTE: In order to execute this service routine, the occlusal bite block First execute SR S017.18...
  • Page 331 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.15 S018: Service for height adjustment 2. Use the arrow keys (H) to set the required nominal angle in selection field 1 (possible range: -17° to +22°).

  • Page 332: S018: Test Step 8 (Occlusal Bite Block Only)

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.15 S018: Service for height adjustment Service Manual ORTHOPHOS XG 3D / Ceph 8.15.7 S018: Test step 8 (occlusal bite block only) NOTE: In order to execute this service routine, the occlusal bite block First execute SR S017.18...

  • Page 333: Codes Of Possible Error Modes

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.15 S018: Service for height adjustment Codes of possible error modes 8.15.7.1 Display Error Troubleshooting measures Normal state No action Plug X1000 is not plugged in on Check plug for occlusal bite block on board DX1.

  • Page 334: S018: Test Step 9 (Occlusal Bite Block Only)

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.15 S018: Service for height adjustment Service Manual ORTHOPHOS XG 3D / Ceph 8.15.8 S018: Test step 9 (occlusal bite block only) NOTE: In order to execute this service routine, the occlusal bite block First execute SR S017.18...
  • Page 335 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.15 S018: Service for height adjustment ZP: Adjusting and saving the zero point 1. Take the occlusal bite block out of the bite block holder.

  • Page 336: S018: Test Step 10 (Occlusal Bite Block Only)

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.15 S018: Service for height adjustment Service Manual ORTHOPHOS XG 3D / Ceph 8.15.9 S018: Test step 10 (occlusal bite block only) NOTE: In order to execute this service routine, the occlusal bite block First execute SR S017.18...

  • Page 337: S020: Service For Temple Support

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.16 S020: Service for temple support 8.16 S020: Service for temple support SA** Function S020 Service for temple support S020.1 Programming the switching thresholds of the temple support * SR=service routine, ** SA=security access 8.16.1...
  • Page 338 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.16 S020: Service for temple support Service Manual ORTHOPHOS XG 3D / Ceph 2. Use the arrow keys (A) in the corresponding selection field to select the required offset for the switching point (see table).

  • Page 339: S021: Service For Motor-Driven Diaphragm

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.17 S021: Service for motor-driven diaphragm 8.17 S021: Service for motor-driven diaphragm SHZ** Function S021 Service for motor-driven diaphragm S021.1 Initialization of diaphragm axis * SR=service routine, ** SHZ=security access 8.17.1...
  • Page 340 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.17 S021: Service for motor-driven diaphragm Service Manual ORTHOPHOS XG 3D / Ceph When the axis initialization is completed, the result is displayed in selection field 2 (see table). The initialization can be restarted at any time by touching the T key.

  • Page 341: S032: Sensor Test

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.18 S032: Sensor test 8.18 S032: Sensor test SA** Function S032 Test function for sensor S032.10 Signal test for sensor in pan slot (combisensor) S032.50...
  • Page 342 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.18 S032: Sensor test Service Manual ORTHOPHOS XG 3D / Ceph 2. Use the arrow keys (A) in selection field 1 to select the mode of the required synchronized readout sequence.

  • Page 343: S032: Test Step 10: Explanations On The Test Procedure

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.18 S032: Sensor test S032: Test step 10: Explanations on the test procedure 8.18.1.1 The synchronized readout sequence of the sensor is performed with real data transmissions and CAN bus commands.

  • Page 344: S032: Test Step 50

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.18 S032: Sensor test Service Manual ORTHOPHOS XG 3D / Ceph 8.18.2 S032: Test step 50 Self-test of 3D image data path 1. Call service routine S032.50. "OP3D" is displayed in selection field 1.

  • Page 345: S032: Test Step 56

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.18 S032: Sensor test "Transfer" No image could be retrieved from DX88 during the self-test. If no further error messages (see title bar of Easypad) occur, please implement the following tests and measures: ●...

  • Page 346: S033: Test Of Ceph Image Path Without Sidexis Xg (For Ceph Units Only)

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.19 S033: Test of ceph image path without SIDEXIS XG (for ceph units only) Service Manual ORTHOPHOS XG 3D / Ceph 8.19 S033: Test of ceph image path without SIDEXIS...
  • Page 347 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.19 S033: Test of ceph image path without SIDEXIS XG (for ceph units only) 3. Touch the T key (B). The synchronized readout sequence is activated.

  • Page 348: S034: Service For The Digital Cephalometer

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.20 S034: Service for the digital cephalometer Service Manual ORTHOPHOS XG 3D / Ceph 8.20 S034: Service for the digital cephalometer SHZ** Function S034 Service for the digital cephalometer S034.4 Display/calibrate center position of Ceph scan sensor axis S034.5...
  • Page 349 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.20 S034: Service for the digital cephalometer 6. Measure distances L2 and L1 with a slide gage. 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 350 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.20 S034: Service for the digital cephalometer Service Manual ORTHOPHOS XG 3D / Ceph 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 351 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.20 S034: Service for the digital cephalometer Room side Wall side Ceph arm mounted on left-hand side Ceph arm mounted on right-hand side Sensor side 7.

  • Page 352: S034: Test Step 5

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.20 S034: Service for the digital cephalometer Service Manual ORTHOPHOS XG 3D / Ceph 8.20.2 S034: Test step 5 Display/calibrate center position of Ceph scan secondary diaphragm axis 1. If not already done, detach the cover to the cephalometer [ → 41].
  • Page 353 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.20 S034: Service for the digital cephalometer 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 354 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.20 S034: Service for the digital cephalometer Service Manual ORTHOPHOS XG 3D / Ceph Room side Wall side Ceph arm mounted on left-hand side Ceph arm mounted on right-hand side Secondary diaphragm side 7.

  • Page 355: S034: Test Step 6

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.20 S034: Service for the digital cephalometer 8.20.3 S034: Test step 6 Moving to the Ceph packing position 1. Call service routine S034.6 [ → 262].

  • Page 356: S034: Test Step 8

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.20 S034: Service for the digital cephalometer Service Manual ORTHOPHOS XG 3D / Ceph 8.20.4 S034: Test step 8 User-specific determination of the shadowing limit for C1 and C2 For ceph programs C1 and C2, the default setting of the shadowing limit can be assigned an individual offset.
  • Page 357 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.20 S034: Service for the digital cephalometer The current offset value is displayed in selection field 1. 2. Select the desired offset value using the arrow keys (B) in selection field 1 (step width = 500, offset value = 1000 corresponds to a 1 mm shift of the shadowing limit).

  • Page 358: S034: Test Step 9

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.20 S034: Service for the digital cephalometer Service Manual ORTHOPHOS XG 3D / Ceph 8.20.5 S034: Test step 9 User-specific determination of the shadowing limit for C3 and C3 30x23 For ceph programs C3 and C3F, the default setting of the shadowing limit can be assigned an individual offset.
  • Page 359 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.20 S034: Service for the digital cephalometer 1. Call service routine S034.9. The current offset value is displayed in selection field 1. 2. Select the desired offset value using the arrow keys (B) in selection field 1 (step width = 500, offset value = 1000 corresponds to a 1 mm shift of the shadowing limit).

  • Page 360: S037: Network Service

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.21 S037: Network service Service Manual ORTHOPHOS XG 3D / Ceph 8.21 S037: Network service SA** Function S037 Network service S037.1 Displaying the network data S037.2 Delete network addresses or set them to factory defaults S037.3...
  • Page 361 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.21 S037: Network service 1. Call service routine S037.1. Once the service routine has been selected, the IP address of the unit is displayed in selection field 1 (see table).

  • Page 362: S037: Test Step 2

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.21 S037: Network service Service Manual ORTHOPHOS XG 3D / Ceph 8.21.2 S037: Test step 2 Setting the default IP address, default gateway address and default subnet mask IMPORTANT S037.2 XG 3D The network address can only be restored to the factory setting (default value) in fixed address boot mode (STATIC or no DHCP).
  • Page 363 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.21 S037: Network service 3. To reset the network data, press the Memory key (E) (R key lights up) followed by the R key (F).

  • Page 364: S037: Test Step 3

    8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.21 S037: Network service Service Manual ORTHOPHOS XG 3D / Ceph 8.21.3 S037: Test step 3 Configuring boot mode Selection field Parameters Meaning S037.3 XG 3D DYNAMIC Automatic address assignment...

  • Page 365: S037: Test Step 4

    Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.21 S037: Network service 8.21.4 S037: Test step 4 Manual input of static network settings (IP address, default gateway address, and subnet mask) This service routine cannot run in DYNAMIC mode (T key is blocked).
  • Page 366 8 Perform service routines via the control panel Sirona Dental Systems GmbH 8.21 S037: Network service Service Manual ORTHOPHOS XG 3D / Ceph 1. Call service routine S037.4. Once the service routine has been selected, the IP address of the unit is displayed in selection field 1.
  • Page 367 Sirona Dental Systems GmbH 8 Perform service routines via the control panel Service Manual ORTHOPHOS XG 3D / Ceph 8.21 S037: Network service 5. Use arrow keys (E) to select the digit to be changed in selection field 1 ("Digit No. 12" in the example).

  • Page 368: Repair

    Modifications to this unit which might affect the safety of the system owner, patients or other persons are prohibited by law! For reasons of product safety, this product may be operated only with original Sirona accessories or third-party accessories expressly approved by Sirona.

  • Page 369: Safety Checks

    Measures following replacement of boards. Also check whether the current software CD or the SIRONA dealer page contains any additional more up-to-date information about module replacement. Be sure to follow the instructions about how to proceed following module replacement.

  • Page 370: Height Adjustment Motor (M1_4)/Spindle

    The position of the slide must be secured to ensure that no uncontrolled downward movement occurs during service, in cases where the carriage has fewer self-locking properties. For this purpose, Sirona recommends using the height adjustment service kit, REF. 62 57 518. This service kit is used to prevent automatic downward movement of the slide during service by fixing the slide and the spindle holder.
  • Page 371 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.2 Height adjustment motor (M1_4)/spindle 9.2.1.1.1 Moving the slide with the "height adjustment" service kit, REF. 62 57 518 Move the slide 1. Insert the clamp through the opening (A) in the stand and rotate it 90°.
  • Page 372 9 Repair Sirona Dental Systems GmbH 9.2 Height adjustment motor (M1_4)/spindle Service Manual ORTHOPHOS XG 3D / Ceph 9.2.1.1.2 Moving the slide without the "height adjustment" service kit, REF. 62 57 518 Move the slide 1. Loosen the two screws (C) and remove the cover (D).
  • Page 373 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.2 Height adjustment motor (M1_4)/spindle 3. Install this limit stop (J) above the lower limit stop so that there is a distance of approx. 56 cm between the lower edge of the unit and the lower edge of the limit stop.

  • Page 374: Removing Board Dx32

    9 Repair Sirona Dental Systems GmbH 9.2 Height adjustment motor (M1_4)/spindle Service Manual ORTHOPHOS XG 3D / Ceph 9.2.2 Removing board DX32 1. Unscrew the bracket (C). The bracket (C) is located in front of board DX32. 2. Move the stand to a height of 1260 (control panel display) 3.
  • Page 375 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.2 Height adjustment motor (M1_4)/spindle DX32 X100 6. Unscrew the remaining screws from the protective plates (E). 7. Remove the covering plates (E) (top and bottom) from the connection box (F) of board DX32.

  • Page 376: Replacing The Height Adjustment Motor/Spindle

    9 Repair Sirona Dental Systems GmbH 9.2 Height adjustment motor (M1_4)/spindle Service Manual ORTHOPHOS XG 3D / Ceph 9.2.3 Replacing the height adjustment motor/spindle Removing the spindle 1. Loosen the two screws (E) on the spindle holder (F) (if you have not already done so) [ →...
  • Page 377 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.2 Height adjustment motor (M1_4)/spindle Installing the new motor Install the height adjustment motor in the reverse order of removal. Please observe the following: Nuts: When fastening the motor, make sure that all three screws are tightened uniformly and protrude approx.

  • Page 378: Laying Of Cables When Replacing The Height Adjustment Motor

    9 Repair Sirona Dental Systems GmbH 9.2 Height adjustment motor (M1_4)/spindle Service Manual ORTHOPHOS XG 3D / Ceph 9.2.4 Laying of cables when replacing the height adjustment motor 1. Plug connector X2 (O) into board DX32. 2. Connect the protective ground wire (P) and lay it as shown in the photo.
  • Page 379 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.2 Height adjustment motor (M1_4)/spindle 3. Attach cable L2 first to the lower strain relief (photo on the left) and then to the upper strain relief (photo on the right) (Q) of board DX32.

  • Page 380: What Has To Be Done After Replacing The Height Adjustment Motor

    9 Repair Sirona Dental Systems GmbH 9.2 Height adjustment motor (M1_4)/spindle Service Manual ORTHOPHOS XG 3D / Ceph 6. Lay the motor cable in the cable harness (V) on the rear of the unit and secure in position with the cable clamps.

  • Page 381: Ring Motor (M1_3)

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.3 Ring motor (M1_3) Ring motor (M1_3) 9.3.1 Replacing the ring motor Removing the covers ➢ Remove the "arm cover". Removing the defective motor X813 1. Detach the motor cable from the cable harness and pull it off of connector X813 on board DX1.

  • Page 382: Replacing The Pinion At The Ring Motor

    9 Repair Sirona Dental Systems GmbH 9.3 Ring motor (M1_3) Service Manual ORTHOPHOS XG 3D / Ceph 9.3.2 Replacing the pinion at the ring motor Removing the covers ➢ Remove the "arm cover". Removing the motor ➢ Remove the ring motor as described in the chapter Replacing the ring motor [ →...

  • Page 383: Laying Of Cables When Replacing The Ring Motor

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.3 Ring motor (M1_3) 9.3.3 Laying of cables when replacing the ring motor Laying cables for ring motor replacement: XG 3D 1. Lay the cable (G) in a loop from top to bottom and fix it in the cable clamp (J).

  • Page 384: Pan Actuators (M1_1/2)

    9 Repair Sirona Dental Systems GmbH 9.4 Pan actuators (M1_1/2) Service Manual ORTHOPHOS XG 3D / Ceph Pan actuators (M1_1/2) 9.4.1 Replacing actuators Removing the covers ➢ Remove the "arm cover, top" [ → 41]. Removing the defective actuator 1. Detach the actuator cable from the cable holders and pull it off connector X812 (AK2;...

  • Page 385: Laying Of Cables When Replacing The Actuator

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.4 Pan actuators (M1_1/2) 9.4.2 Laying of cables when replacing the actuator ➢ Lay the cables in a loop and secure the loop with the cable ties (A). 9.4.3 What has to be done after replacing the actuators? 1.

  • Page 386: Head Support

    9 Repair Sirona Dental Systems GmbH 9.5 Head support Service Manual ORTHOPHOS XG 3D / Ceph Head support 9.5.1 Replacing the headrest Removing the defective headrest 1. Hold the headrest firmly from below, loosen screw (A), and remove the defective headrest. Tip: To remove the headrest, this must be tilted slightly.

  • Page 387: Laying Of Cables When Replacing The Headrest

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.5 Head support 9.5.2 Laying of cables when replacing the headrest ➢ Plug cable L13 into connector X1 on board DX5. 9.5.3 What has to be done after replacing the headrest? ➢...

  • Page 388: Control Panel

    9 Repair Sirona Dental Systems GmbH 9.6 Control panel Service Manual ORTHOPHOS XG 3D / Ceph Control panel 9.6.1 Replacing the user interface 1. Press into slit (A) of the housing cover with a screwdriver (do not pry!) and remove the defective user interface from the control panel.

  • Page 389: What Has To Be Done After Replacing The User Interface

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.6 Control panel What has to be done after replacing the user interface? 9.6.1.1 IMPORTANT: So that the board is also replaced with the user interface, Important: XG 3D cross reference you MUST also follow the instructions in the chapter titled "Measures...

  • Page 390: Replacing The Control Panel

    9 Repair Sirona Dental Systems GmbH 9.6 Control panel Service Manual ORTHOPHOS XG 3D / Ceph 9.6.2 Replacing the control panel 1. Remove the user interface [ → 388]. 2. Swing the folding mechanism for the Easypad (A) all the way up. This makes it easier to remove the cover.

  • Page 391: What Has To Be Done After Replacing The Control Panel

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.6 Control panel What has to be done after replacing the control panel? 9.6.2.1 IMPORTANT Use the most current software version available on the ORTHOPHOS XG3D CD. 1. Switch the unit on.

  • Page 392: Laser Light Localizers

    9 Repair Sirona Dental Systems GmbH 9.7 Laser light localizers Service Manual ORTHOPHOS XG 3D / Ceph Laser light localizers CAUTION Risk of injury to eyes. The unit contains lasers of Class 1. Keep a distance of at least 4" (10 cm) between eye and laser. Do not look into the laser beam.

  • Page 393: Adjusting The Fh Double Laser Light Localizer (Pan)

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.7 Laser light localizers 5. Loosen the screws (B) and carefully pull the laser module (C) out of the holder toward the front. 6. Insert the new laser module (FH) in the holder and retighten screws (B).
  • Page 394 9 Repair Sirona Dental Systems GmbH 9.7 Laser light localizers Service Manual ORTHOPHOS XG 3D / Ceph 4. Press the light localizer key (D) on the control panel. The laser light localizers are switched on. 5. Move the upper horizontal laser beam by moving the top slide control (E) into the upper area of the 3D sensor area.

  • Page 395: Fh Laser Light Localizer (Ceph)

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.7 Laser light localizers 9.7.2 FH laser light localizer (Ceph) Replacing the ceph laser module in the FH laser light localizer 9.7.2.1 (ceph) 1. Remove the covers "Cephalometer cover" and "Outside secondary diaphragm"...

  • Page 396: Adjusting The Fh Laser Light Localizer (Ceph)

    9 Repair Sirona Dental Systems GmbH 9.7 Laser light localizers Service Manual ORTHOPHOS XG 3D / Ceph Adjusting the FH laser light localizer (Ceph) 9.7.2.2 ✔ The "Outside secondary diaphragm" cover must have been removed [ → 41]. 1. Switch the unit on via the switch (A) (see also Operating Instructions).
  • Page 397 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.7 Laser light localizers 6. Align the Ceph (FH) laser module so that FH light beam (D) runs horizontally between the ear plugs (tolerance: ± 1.5 mm). 7. NOTICE! Ensure that you do not turn the laser module while tightening the screws.

  • Page 398: Ms Laser Light Localizer (Pan)

    9 Repair Sirona Dental Systems GmbH 9.7 Laser light localizers Service Manual ORTHOPHOS XG 3D / Ceph 9.7.3 MS laser light localizer (pan) Replacing the laser module in the MS laser light localizer (pan) 9.7.3.1 1. Remove the "Top arm" cover [ → 41].

  • Page 399: Adjusting The Ms Laser Light Localizer (Pan)

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.7 Laser light localizers Adjusting the MS laser light localizer (PAN) 9.7.3.2 ✔ The "Front slide" cover must have been removed [ → 41]. 1. Insert the forehead and temple supports (see also Operating Instructions).
  • Page 400 9 Repair Sirona Dental Systems GmbH 9.7 Laser light localizers Service Manual ORTHOPHOS XG 3D / Ceph 6. Slightly loosen the screws (F) of the laser module and align the laser module (MS) so that the MS light beam is displayed at the center of the bite block or bite block holder.

  • Page 401: Occlusal Bite Block

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.8 Occlusal bite block Occlusal bite block 9.8.1 Replacing the occlusal bite block ➢ Replace the defective occlusal bite block with the new one. 9.8.2 What has to be done after replacing the occlusal bite block? 1.

  • Page 402: Bite Block Holder

    9 Repair Sirona Dental Systems GmbH 9.9 Bite block holder Service Manual ORTHOPHOS XG 3D / Ceph Bite block holder 9.9.1 Replacing the bite block holder 1. Loosen the two screws (A) and remove the bite block holder. For units with an occlusal bite block only: Unplug the connector of cable L41 from board DX51.

  • Page 403: Replacing The Silicone Rings

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.9 Bite block holder 9.9.2 Replacing the silicone rings See also the chapter "Replacing the bite block holder [ → 402]". 1. Loosen the two screws A and remove the bite block holder.

  • Page 404: Diaphragm Unit

    9 Repair Sirona Dental Systems GmbH 9.10 Diaphragm unit Service Manual ORTHOPHOS XG 3D / Ceph 9.10 Diaphragm unit 9.10.1 Replacing the diaphragm unit IMPORTANT Only the diaphragm unit of ORTHOPHOS XG 3D may be installed! Note the dependency of the diaphragm unit on device serial numbers in the spare parts list.

  • Page 405: What Has To Be Done After Replacing The Diaphragm Unit

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.10 Diaphragm unit 5. NOTICE! Ensure that the new diaphragm unit is securely hooked into the tube assembly with the bottom two flaps. Hook the new diaphragm unit with the bottom two flaps into the brass rings (B) on the tube assembly and fix them again with the screw (A).

  • Page 406: X-Ray Tube Unit

    9 Repair Sirona Dental Systems GmbH 9.11 X-ray tube unit Service Manual ORTHOPHOS XG 3D / Ceph 9.11 X-ray tube unit DANGER Perilous shock hazard! It is essential to switch the unit off and to wait at least another 4 minutes before starting the repair or taking off a cover panel! 9.11.1...
  • Page 407 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.11 X-ray tube unit 5. Detach cables L5 and L6 from the rubber grommets and pull the cables out of sockets J6 (L5) and J2-J3 (L6) on board DX6.

  • Page 408: Cables And Connectors For Replacement Of The X-Ray Tube Assembly

    9 Repair Sirona Dental Systems GmbH 9.11 X-ray tube unit Service Manual ORTHOPHOS XG 3D / Ceph 9.11.2 Cables and connectors for replacement of the X-ray tube assembly Laying the cables for the XG 3D X-ray tube assembly 63 03 510 D3352...
  • Page 409 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.11 X-ray tube unit Cable L5 → Socket J6 on board DX6 Cable L6 → Socket J2/J3 on board DX6 Ground cable → Connector X304 (tube assembly 1.0) or X103 (tube assembly 2.0) on board DX6...

  • Page 410: What Has To Be Done After Replacing The X-Ray Tube Assembly

    Firmware CD. It is delivered with each DX6 replacement board and also included in the country set. The contents of the CD can be downloaded from the Dealer domain of the Sirona Internet home page (under Product Info/X-ray Systems): www.sirona.com 3.
  • Page 411 NOTICE! If the serial number is incorrect, cancel the update and contact the Sirona Customer Service Center! 14. Confirm the serial number using service routine S008.3 [ → 287]. 15. Perform a software update to the current software version [ → 62].

  • Page 412: Fan (X-Ray Tube Assembly)

    9 Repair Sirona Dental Systems GmbH 9.12 Fan (X-ray tube assembly) Service Manual ORTHOPHOS XG 3D / Ceph 9.12 Fan (X-ray tube assembly) 9.12.1 Replacing the fan (tube assembly 1.0) 1. Remove the "Rear tube assembly cover". 2. NOTICE! Cable! Loosen the three screws (A) and carefully remove the cover plate including the fan.

  • Page 413: Replacing The Fan (Tube Assembly 2.0)

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.12 Fan (X-ray tube assembly) 9.12.2 Replacing the fan (tube assembly 2.0) IMPORTANT As the X-ray tube assembly has to be disassembled when replacing the fan on tube assembly version 2.0, after replacing the fan, the device must be fully readjusted (recalibrated) [ →...

  • Page 414: What Has To Be Done After Replacing The Fan

    9 Repair Sirona Dental Systems GmbH 9.12 Fan (X-ray tube assembly) Service Manual ORTHOPHOS XG 3D / Ceph 4. Loosen the four screws (C) and remove the faulty fan from the cover plate. 5. Install the new fan, the cover plate, and the tube assembly in the reverse order of removal.

  • Page 415: Combisensor

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.13 Combisensor 9.13 Combisensor 9.13.1 Replacing the rotation unit Rotation of the rotation unit CAUTION The unit is rotated via a motor drive. Never turn the rotation unit manually, as this could damage the gearing.
  • Page 416 9 Repair Sirona Dental Systems GmbH 9.13 Combisensor Service Manual ORTHOPHOS XG 3D / Ceph 3. Loosen the three screws (A) and washers (B), and remove the connector plate (C) and rotation unit (D). 4. Install the new rotation unit by following the instructions for removal in reverse and attach new cable ties.

  • Page 417: Replacing The 3D Module

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.13 Combisensor 9.13.2 Replacing the 3D module NOTICE The 3D module may not be replaced without the board DX88! 1. Switch the unit on [ → 60]. 2. Touch the 3D symbol at the top of the touchscreen.
  • Page 418 9 Repair Sirona Dental Systems GmbH 9.13 Combisensor Service Manual ORTHOPHOS XG 3D / Ceph 6. Remove the 2D sensor (Pan) (L). 7. Loosen the 4 screws (J) and remove the support bracket (I). 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 419 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.13 Combisensor 8. Loosen the 4 screws (H) and remove the EMC cover (A). 9. Unplug the cables from the sockets of board DX88. 10. Loosen the 3 screws (G) and remove the sheet metal bracket (F) (incl.

  • Page 420: What Has To Be Done After Replacing The 3D Module

    9 Repair Sirona Dental Systems GmbH 9.13 Combisensor Service Manual ORTHOPHOS XG 3D / Ceph 12. Install the new 3D module in reverse order of the removal (see also Installation Instructions). Observe the color codings when plugging the cables into the sockets...

  • Page 421: Replacing The 2D Sensor (Pan)

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.13 Combisensor 9.13.3 Replacing the 2D sensor (Pan) 1. Switch the unit on [ → 60]. 2. Touch the 3D symbol at the top of the touchscreen. The exposure program VOL1 is displayed.
  • Page 422 9 Repair Sirona Dental Systems GmbH 9.13 Combisensor Service Manual ORTHOPHOS XG 3D / Ceph 6. Remove the defective 2D sensor (Pan) (L). 7. Insert the new 2D sensor (Pan) (K). 8. Reattach the "Bottom 3D module" cover [ → 41]. 63 03 510 D3352...

  • Page 423: What Has To Be Done After Replacing The 2D Sensor (Pan)

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.13 Combisensor What has to be done after replacing the 2D sensor (Pan)? 9.13.3.1 IMPORTANT Use the most current software version available on the ORTHOPHOS XG3D CD. 1. Switch the unit on.

  • Page 424: Cephalometer

    9 Repair Sirona Dental Systems GmbH 9.14 Cephalometer Service Manual ORTHOPHOS XG 3D / Ceph 9.14 Cephalometer 9.14.1 Replacing the ceph sensor holder 1. Remove the sensor (A). 2. NOTICE! Do not tear off cable L35. Loosen the 3 screws (B) and remove the connection socket (C).

  • Page 425: Replacing The Ceph Sensor

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.14 Cephalometer 9.14.2 Replacing the ceph sensor Removal and insertion of the ceph sensor is described in the Operating Instructions of the unit. 9.14.2.1 What has to be done after replacing the ceph sensor?

  • Page 426: Light Barriers

    9 Repair Sirona Dental Systems GmbH 9.15 Light barriers Service Manual ORTHOPHOS XG 3D / Ceph 9.15 Light barriers 9.15.1 Replacing the light barriers The following light barriers can be replaced (see also Spare parts list): Panoramic unit V1_1 X802 X803 V1_2...

  • Page 427: What Has To Be Done After Replacing The Light Barriers

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.15 Light barriers ● Light barrier at combisensor (rotation unit), 3D/Ceph position: V61_4 ● Light barrier at combisensor (rotation unit), 2D position: V61_5 V61_5 V61_4 Cephalometer V91_2 V91_1 ● Light barrier for patient diaphragm position detection, ceph: V91_1 ●...

  • Page 428: Boards

    You will find even more up-to-date information and supplements concerning this subject on the latest ORTHOPHOS XG3D Firmware CD and on the Sirona dealer page on the Internet. For this reason, you should always check for the latest information on the replacement of modules and performing updates before you start replacing any modules or boards.

  • Page 429: Replacing Boards

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.16 Boards 9.16.2 Replacing boards CAUTION Risk of damage to boards Please observe the usual precautionary measures for handling printed circuit boards (ESD). Touch a ground point to discharge static electricity before touching any boards.

  • Page 430: Replacing Pc Board Dx1

    9 Repair Sirona Dental Systems GmbH 9.16 Boards Service Manual ORTHOPHOS XG 3D / Ceph Replacing PC board DX1 9.16.2.1 IMPORTANT The software version of the "DX1/DX11 board" must be compatible with the main software version of the unit [ → 49].

  • Page 431: Replacing Board Dx11

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.16 Boards Replacing board DX11 9.16.2.2 IMPORTANT Replacing DX11 information: GALILILEOS is old The software version of the "DX1/DX11 board" must be compatible with the main software version of the unit [ → 49].

  • Page 432: Measures Following Replacement Of Boards

    9 Repair Sirona Dental Systems GmbH 9.16 Boards Service Manual ORTHOPHOS XG 3D / Ceph 9.16.3 Measures following replacement of boards IMPORTANT Measures following replacement of boards: XG 3D After replacing boards or modules containing boards, check to make sure that the software version of the module corresponds to the current software version of the system.
  • Page 433 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.16 Boards Board Constellation Measures DX42 Inserting a new DX42 NOTICE! Use the most current software version available on the ORTHOPHOS XG3D Unit software version V04.04.00 or ● Switch the unit on.
  • Page 434 9 Repair Sirona Dental Systems GmbH 9.16 Boards Service Manual ORTHOPHOS XG 3D / Ceph Board Constellation Measures DX88 Inserting a new DX88 IMPORTANT: Use the most current software version available on the ORTHOPHOS XG3D CD. Unit software version V04.04.00 or ● Switch the unit on.

  • Page 435: After Changing The Dx11 Board

    Firmware CD. It is delivered with each DX11 replacement board and also included in the country set. The contents of the CD can be downloaded from the Dealer domain of the Sirona Internet home page (under Product Info/X-ray Systems): www.sirona.com 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 436 IMPORTANT: The unit serial number is located on the nameplate of the unit. NOTICE! If the serial number is incorrect, cancel the update and contact the Sirona Customer Service Center! 17. Confirm the serial number using service routine S008.3 [ → 287]. 18. Switch the unit off.

  • Page 437: Cable

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.17 Cable 9.17 Cable 9.17.1 Replacing energy chain 1 completely Removing the defective energy chain IMPORTANT Remove energy chain Remove cable ties For the following steps, all necessary cable ties should be removed with wire cutters.
  • Page 438 9 Repair Sirona Dental Systems GmbH 9.17 Cable Service Manual ORTHOPHOS XG 3D / Ceph 4. If not present: Mark the position of the screw (B) on the stand. 5. Make a note of the position of the screw (B) for when you later install the new energy chain.
  • Page 439 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.17 Cable 9. Remove the cable covers (I) and (J) of the right-hand cable duct. 10. Remove the energy chain along with the mains filter plate from the stand.
  • Page 440 9 Repair Sirona Dental Systems GmbH 9.17 Cable Service Manual ORTHOPHOS XG 3D / Ceph IMPORTANT Possible assembly errors The one end piece has been removed to make the new energy chain easier to lay . The missing end piece is enclosed.

  • Page 441: Replacing Cables

    Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.17 Cable 9.17.2 Replacing cables CAUTION Switch the unit off before you start replacing cables or removing connectors. NOTICE Be careful not to twist the cables or kink the fiber-optic light guides when installing them.

  • Page 442: Cable Exchange (L3, L5, L6, L11, L12, And L15)/Laying The Cable/Corrugated Tube At The Rotation Unit

    9 Repair Sirona Dental Systems GmbH 9.17 Cable Service Manual ORTHOPHOS XG 3D / Ceph 4. Lay the fiber-optic cables up to point (B), and clip the two parts of the second radius limiter (A) at point (B) (approx. 900 mm from the connectors on DX1) onto the cable.
  • Page 443 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.17 Cable 6. Fasten the defective cable to the loom and use it as a pull wire to pull the loom through the fabric tube (A). 7. Pull the fabric tube over the connector and as far over the cable loom as possible.

  • Page 444: Replacing Cable L117 Or L108 In Cable Track 2

    9 Repair Sirona Dental Systems GmbH 9.17 Cable Service Manual ORTHOPHOS XG 3D / Ceph Laying the corrugated tube or cable at 1. Lay the corrugated tubes and cables back in their original position. the rotation unit 2. Plug the connectors back in again.
  • Page 445 Sirona Dental Systems GmbH 9 Repair Service Manual ORTHOPHOS XG 3D / Ceph 9.17 Cable 14. Remove the motor-side end piece from the cable track. 15. With defective cable L117: Unscrew cable L117 from the interface board and remove the shield. If cable L117 should be intact and used again, this step is not necessary.

  • Page 446: Replacing Cable L1 Or Grounding Strap In Cable Track 1

    9 Repair Sirona Dental Systems GmbH 9.17 Cable Service Manual ORTHOPHOS XG 3D / Ceph 21. CAUTION! Push the green cable. The white cable is carried along. In this way, you can prevent the sensitive fiber optic cable from being damaged. Push both cables (together) into the cable track up to the cable markings.

  • Page 447: Maintenance

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.1 Calibrating the unit Maintenance DANGER Potentially lethal shock hazard! It is essential to switch the unit off and to wait at least 1 minute, or 4 minutes if disconnecting the tube assembly (cable L3), before starting...

  • Page 448: Checking The Height Adjustment

    10 Maintenance Sirona Dental Systems GmbH 10.2 Checking the height adjustment Service Manual ORTHOPHOS XG 3D / Ceph 10.2 Checking the height adjustment Check the threaded rod and motor for ➢ Perform a visual inspection of height adjustment motor (A) and abrasion spindle (B) for abrasion.

  • Page 449: Checking The Forehead And Temple Supports

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.3 Checking the forehead and temple supports Check whether the height adjustment limit switches are functioning properly ➢ Manually press the actuators (C) of both limit switches (D) one after the other while the height adjustment motor is running.

  • Page 450: Checking The Rotation Unit Of The Combisensor For Smooth And Easy Running

    10 Maintenance Sirona Dental Systems GmbH 10.4 Checking the rotation unit of the combisensor for smooth and easy running Service Manual ORTHOPHOS XG 3D / Ceph 10.4 Checking the rotation unit of the combisensor for smooth and easy running ✔ The unit must be switched on.

  • Page 451: Inspecting The Bite Block Holder

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.6 Inspecting the bite block holder 10.6 Inspecting the bite block holder * only for units with an occlusal bite block Check whether the bite block, contact ➢ Insert the bite block, contact segment and chin rest one after the...

  • Page 452: Checking The Ceph Sensor Holder

    10 Maintenance Sirona Dental Systems GmbH 10.7 Checking the ceph sensor holder Service Manual ORTHOPHOS XG 3D / Ceph 10.7 Checking the ceph sensor holder Check whether the sensor locks and unlocks easily and is firmly seated in the holder 1. Carefully insert the sensor upward into the holder: The sensor must snap in place audibly.

  • Page 453: Checking The Laser Light Localizers

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.8 Checking the laser light localizers 10.8 Checking the laser light localizers CAUTION Risk of injury to eyes. The unit contains lasers of Class 1. Keep a distance of at least 4" (10 cm) between eye and laser. Do not look into the laser beam.
  • Page 454 10 Maintenance Sirona Dental Systems GmbH 10.8 Checking the laser light localizers Service Manual ORTHOPHOS XG 3D / Ceph Checking the MS and FH laser light localizers (Pan/Ceph) Preparing the test Preparing laser localizers, test: XG 3D 1. Insert the forehead and temple supports.
  • Page 455 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.8 Checking the laser light localizers Checking the horizontal laser beam (FH/ Checking the FH laser: XG 3D Pan) 1. Touch the 3D symbol at the top of the touchscreen.
  • Page 456 10 Maintenance Sirona Dental Systems GmbH 10.8 Checking the laser light localizers Service Manual ORTHOPHOS XG 3D / Ceph 5. Move the lower horizontal laser beam by moving the bottom slider (D) into the lower area of the 3D sensor area. The laser beam must be parallel to the bottom border marking of the 3D sensor area.

  • Page 457: Checking The X-Ray Images

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.9 Checking the X-ray images 10.9 Checking the X-ray images The check must be performed for pan, ceph and 3D X-ray images. For 2D X-ray images only: Check whether the X-ray images taken...

  • Page 458: Checking The Tube Data

    10 Maintenance Sirona Dental Systems GmbH 10.10 Checking the tube data Service Manual ORTHOPHOS XG 3D / Ceph 10.10 Checking the tube data 10.10.1 Checking the tube voltage 10.10.1.1 Checking the tube voltage characteristic during exposure (tube assembly 1.0) NOTICE Damage to the measuring unit The ring assembly and the tube assembly move during the measurement.
  • Page 459 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.10 Checking the tube data 4. DANGER! Only use fully insulated measuring wires. Connect the digital multimeter with the measuring wires to test points MP1 (KV-) and MP2 (KV+) on the DX6 board.
  • Page 460 10 Maintenance Sirona Dental Systems GmbH 10.10 Checking the tube data Service Manual ORTHOPHOS XG 3D / Ceph 6. NOTICE! If the "front tube assembly" cover is not attached, the ring circulation is impeded and the unit can be damaged. Temporarily install the "front tube assembly" cover (E) on the unit using the screw (D).
  • Page 461 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.10 Checking the tube data Concluding the measurement 1. Switch the unit on via switch (A) (see also Operating Instructions). 2. Loosen the screw (D) and remove the "front tube assembly" cover (E).
  • Page 462 10 Maintenance Sirona Dental Systems GmbH 10.10 Checking the tube data Service Manual ORTHOPHOS XG 3D / Ceph kV ramp chart 7.05 s 14.1 s Complete P1 exposure time ramp Nominal 4.0 V 1.6 s ramp max. 4.05 V min. 3.45 V max.

  • Page 463: 2Testing The Tube Voltage (Tube Assembly 2.0)

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.10 Checking the tube data Testing the tube voltage (tube assembly 2.0) 10.10.1.2 Preparing the measurement 1. Attach the Mult-O-Meter sensor in the middle of the combisensor (on 2D sensor side).

  • Page 464: Checking The Tube Current

    10 Maintenance Sirona Dental Systems GmbH 10.10 Checking the tube data Service Manual ORTHOPHOS XG 3D / Ceph 10.10.2 Checking the tube current NOTICE Damage to the measuring unit The ring assembly and the tube assembly move during the measurement. Make sure that the measuring wires are sufficiently long to allow for the ring movement and that the measuring unit is in a secure position so that it will not fall down.
  • Page 465 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.10 Checking the tube data 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 466 10 Maintenance Sirona Dental Systems GmbH 10.10 Checking the tube data Service Manual ORTHOPHOS XG 3D / Ceph 4. DANGER! After switching off the unit, wait at least 4 minutes (LED V500 on the DX6 must no longer be on) before removing jumper H from the DX6 board.

  • Page 467: Checking The Radiation Time

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.10 Checking the tube data 4. Reattach the cover plate (G) to the tube assembly with the 4 screws (F). 5. Reattach the lid of the tube assembly cover (E) to the unit and secure it with the 3 screws (D).

  • Page 468: Checking The Fan And Temperature Sensor

    10 Maintenance Sirona Dental Systems GmbH 10.10 Checking the tube data Service Manual ORTHOPHOS XG 3D / Ceph 5. Call the Service menu and the Service routine S002.3 (see Service Manual). selection field 1 6. Use the arrow keys (A) in to select the kV/mA level 60 kV/8 mA.

  • Page 469: Test Exposures/Test Images

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.11 Test exposures/Test images 10.11 Test exposures/Test images DANGER Risk of X-rays X-rays When performing the following tests, be sure to observe the radiation protection regulations applicable in your country (see Operating Instructions).

  • Page 470: Test Exposures

    10 Maintenance Sirona Dental Systems GmbH 10.11 Test exposures/Test images Service Manual ORTHOPHOS XG 3D / Ceph The menu can be called up without a service password, so test exposures can thus be performed by the user as well. "Test exposures/test images"...
  • Page 471 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.11 Test exposures/Test images 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 472: 2Pan - Symmetry Test Exposure (2D)

    10 Maintenance Sirona Dental Systems GmbH 10.11 Test exposures/Test images Service Manual ORTHOPHOS XG 3D / Ceph Adjustment OK ● The exposed diaphragm area must lie horizontally centered in the image section as well as inside the auxiliary lines. ● A surrounding white border must be present.
  • Page 473 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.11 Test exposures/Test images 5. Press the release button. Press and hold down the button until the exposure is complete, the preview image is displayed in the exposure window, and the acoustic signal that indicates the end of the exposure (double beep) sounds (if it has been configured).
  • Page 474 10 Maintenance Sirona Dental Systems GmbH 10.11 Test exposures/Test images Service Manual ORTHOPHOS XG 3D / Ceph Adjustment OK ● The shadow of the center needle, the needle image, and the auxiliary lines must be coincident and located one behind the other. A tolerance (offset of needle from the central auxiliary line) of ±...

  • Page 475: 3Ceph - Fixed Point Of Rotation Test Exposure (2D)

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.11 Test exposures/Test images Ceph - Fixed point of rotation test exposure (2D) 10.11.1.3 IMPORTANT This function is only available for units with a cephalometer. "Ceph - Fixed point of rotation test exposure"...
  • Page 476 10 Maintenance Sirona Dental Systems GmbH 10.11 Test exposures/Test images Service Manual ORTHOPHOS XG 3D / Ceph Adjustment OK ● The exposed diaphragm area must lie centered and straight in the image section as well as inside the superimposed auxiliary lines. ● A surrounding white border must be present.

  • Page 477: 4Quality Test Exposure (2D)

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.11 Test exposures/Test images Quality test exposure (2D) 10.11.1.4 "Quality control exposure" You can use the to create a panoramic or ceph exposure with a full rotation. This function enables you to simulate a quality test, for example, in a similar way to an acceptance/constancy test.

  • Page 478: Test Pattern

    10 Maintenance Sirona Dental Systems GmbH 10.11 Test exposures/Test images Service Manual ORTHOPHOS XG 3D / Ceph 2D test pattern 10.11.1.5 "2D test image" You can use the menu to check the 2D data path of the unit and the operability of the sensors.
  • Page 479 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.11 Test exposures/Test images Panoramic test image Ceph test image 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 480: 3D Test Exposures

    10 Maintenance Sirona Dental Systems GmbH 10.11 Test exposures/Test images Service Manual ORTHOPHOS XG 3D / Ceph 10.11.2 3D test exposures Diaphragm test exposure (3D) 10.11.2.1 "Diaphragm test exposure" You can use the to check the adjustment of the panoramic diaphragm. Three different diaphragm settings are available for the 3D diaphragm exposure: ●...
  • Page 481 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.11 Test exposures/Test images 4. Press the release button. Press and hold down the button until the exposure is complete, the preview image is displayed in the exposure window, and the acoustic signal that indicates the end of the exposure (double beep) sounds (if it has been configured).
  • Page 482 10 Maintenance Sirona Dental Systems GmbH 10.11 Test exposures/Test images Service Manual ORTHOPHOS XG 3D / Ceph Original 3D diaphragm The diaphragm is correctly adjusted if a black surrounding edge can be detected. 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 483 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.11 Test exposures/Test images Open diaphragm 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 484: 2Quality Test Exposure (3D)

    10 Maintenance Sirona Dental Systems GmbH 10.11 Test exposures/Test images Service Manual ORTHOPHOS XG 3D / Ceph Quality test exposure (3D) 10.11.2.2 "Quality control exposure" You can use the to create a volume exposure with a full rotation. This function enables you to simulate a quality test, for example, similar to an acceptance/constancy test.

  • Page 485: 3Sensor Test Image (3D)

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.11 Test exposures/Test images Sensor test image (3D) 10.11.2.3 "Test image Sensor" You can use the menu to check the 3D data path of the unit and the operability of the sensor.
  • Page 486 10 Maintenance Sirona Dental Systems GmbH 10.11 Test exposures/Test images Service Manual ORTHOPHOS XG 3D / Ceph 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 487: 4Dosimetry (3D)

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.11 Test exposures/Test images Dosimetry (3D) 10.11.2.4 A dosimeter for pulsed radiation (e.g. Mult-O-Meter 512L) is required for dosimetry. "Dose measurement" You can use the menu to perform dosimetry independently of the unit adjustment or calibration.

  • Page 488: 5Dark Current Exposure (3D)

    10 Maintenance Sirona Dental Systems GmbH 10.11 Test exposures/Test images Service Manual ORTHOPHOS XG 3D / Ceph Dark current exposure (3D) 10.11.2.5 "Dark current exposure" You can use the to check the 3D sensor. "Test exposures/test images" 1. Call the menu [ → 469].
  • Page 489 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.11 Test exposures/Test images 63 03 510 D3352 D3352.076.03.11.02 09.2016...

  • Page 490: Checking The Cables For Damage

    10 Maintenance Sirona Dental Systems GmbH 10.12 Checking the cables for damage Service Manual ORTHOPHOS XG 3D / Ceph 10.12 Checking the cables for damage Check whether the cables feeding the ➢ Perform a visual inspection of the power cable, protective ground unit are OK wire, control cables and data cables.

  • Page 491: Checking The Idling Rollers

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.13 Checking the idling rollers 10.13 Checking the idling rollers Check whether the idling rollers (A) are ➢ Manually turn the ring (B) and check it for smooth and easy movement.

  • Page 492: Checking The Grounding Straps

    10 Maintenance Sirona Dental Systems GmbH 10.14 Checking the grounding straps Service Manual ORTHOPHOS XG 3D / Ceph 10.14 Checking the grounding straps Grounding strap in the stand Check whether the grounding straps 1. Perform a visual and “hands-on” inspection of the grounding straps to...

  • Page 493: Checking The Cable Shields

    Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.15 Checking the cable shields 10.15 Checking the cable shields Shield on the tube assembly Shield on the housing Check whether the cable shielding is OK ➢ Perform a visual and “hands-on” inspection of the cable shields to ensure that they have complete and firm contact at the positions marked.

  • Page 494: Checking The Protective Ground Wires

    10 Maintenance Sirona Dental Systems GmbH 10.16 Checking the protective ground wires Service Manual ORTHOPHOS XG 3D / Ceph 10.16 Checking the protective ground wires DANGER General - Ground wire test Perilous shock hazard! It is essential to switch the unit off and to wait at least one more 1 minute before beginning the check! 1.
  • Page 495 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.16 Checking the protective ground wires Check whether the ground wire A and B GNYE wire 0.1 Ω resistance complies with the A and C 2. Protective ground 0.1 Ω...
  • Page 496 10 Maintenance Sirona Dental Systems GmbH 10.16 Checking the protective ground wires Service Manual ORTHOPHOS XG 3D / Ceph Measuring point A: Central ground wire Measuring point A - Ground wire test XG 63 03 510 D3352 D3352.076.03.11.02 09.2016...
  • Page 497 Sirona Dental Systems GmbH 10 Maintenance Service Manual ORTHOPHOS XG 3D / Ceph 10.16 Checking the protective ground wires Measuring point A: Central protective ground wire Measuring point A - GALILEOS ground wire test, new Checking measuring points B and C - protective ground wire...
  • Page 498 10 Maintenance Sirona Dental Systems GmbH 10.16 Checking the protective ground wires Service Manual ORTHOPHOS XG 3D / Ceph Measuring points D and E: Board cage DX32 and tube assembly Checking measuring points D and E - protective ground wire housing Board cage DX32...

  • Page 499: Checking The Device Leakage Current

    DIN VDE 0100-710 applies in Germany. For measurements, Sirona recommends an automatic tester (example Automatic tester in accordance with IEC 62353 illustration) which complies with standard IEC 62353. If you do not use an automatic tester, please pay attention to the specifications in the standard IEC 62353.

  • Page 500: Dismantling And Disposal

    11 Dismantling and disposal Sirona Dental Systems GmbH 11.1 Dismantling and reinstallation Service Manual ORTHOPHOS XG 3D / Ceph Dismantling and disposal 11.1 Dismantling and reinstallation When dismantling and reinstalling the system, proceed according to the installation instructions for new installation in order to guarantee its proper functioning and stability.
  • Page 501 Sirona Dental Systems GmbH 11 Dismantling and disposal Service Manual ORTHOPHOS XG 3D / Ceph 11.2 Disposal Abroad: For country-specific information on disposal, contact your local dental dealers. The X-ray tube assembly for this product contains an X-ray tube with a X-ray tubes and counterweights potential implosion hazard, a small amount of beryllium, a lead lining and mineral oil.

  • Page 502: Service Manual History

    12 Service Manual History Sirona Dental Systems GmbH Service Manual ORTHOPHOS XG 3D / Ceph Service Manual History Version 1: Software version V04.03.00, short version of the Service Manual (Description of messages) Version 2: Software version V04.03.01, full version Version 3: Software version V04.04.00, new DX1/11 board, new tube holders on...
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