Deleting/Adding Mailboxes; Phone System Programming; Clearing Message Waiting Light; Camp On - NEC SV9100 Voicemail Administration Manual

Deleting/Adding Mailboxes:

Web Pro
1. Log in to
System Data
2. Click
3. Click
4. Click
5. Scroll through the mailboxes until you find
the one you want to change
6. Under 01 – Mailbox Type, click the drop down arrow and choose if you would like the Mailbox to be:
 Undefined (means there's no mailbox on the phone) OR
 Personal (means there's a mailbox on the phone)
Apply
7. Click
Home
8. Click

Phone System Programming

Clearing Message Waiting Light

Message Waiting is often activated by accident. When calling an employee, you have an option to press the MW (message
waiting) soft key (on display). This feature activates their message light and prompts them on the display to call you back but
also can mislead you to think you have a voicemail. If an employee contacts you saying their message light is on but they do not
have voicemail, follow these instructions to cancel it: From the employee's phone that is flashing:
S
Press
1. PEAKER
S
Press
PEAKER
2.

Camp On

If an employee is on another call (or stepped away from their desk), you can camp on to their extension so when they hang up,
their phone would ring you back instead. When you lift up your handset, you will hear it ringing their phone again.
To Camp On:
1.
2. D
the person's
IAL
T C
: Press
O ANCEL

Picking Up a Call for Another Extension

When you hear a phone ringing and would like to pick it up,
1.
Lift Handset
2.
Pres *#
3.
You will be connected to whatever call was ringing first.
4.
NOTE: To connect to a specific extension, Dial ** followed by the extension number

Swapping Extension Numbers

From the employee's phone that you'd like to swap
S
1. Press PEAKER
2. Enter Password [password as previously provided by NATG]
3. Enter the extension to swap it with
S
4. Press
PEAKER
when finished, click
Logout
, Click
773
key, dial
key
E
followed by the
XTENSION
S 770
key, dial , and then speaker
PEAKER
797
key, dial
key
to scroll to the next mailbox
#
key
OR
Service:
604 -856- 9155
Email:
service@natg.ca
Page 7 of 10