Administering Lines And Line Groups; Assigning Line Group Id (Optional) - AT&T Merlin II Feature Module 2 Installation Ans Getting Started Manual

Administering Lines and Line Groups

ASSIGNING LINE GROUP
ID (OPTIONAL)
36 Step 6: Identlfying Your Agents and Lines
On the Line Group Planning Form, you identified the MERLIN II system lines
and line groups you plan to use with CMS. You also identified your priority
lines. You can enter that information into the system with the following
procedures.
You'll be using the Administer Lines and Line Groups screen, shown below.
To reach this screen, press
Administration Menu.
Bon Voyage Travel
Group Btn
A PUBLC 1 1816
2 1888
3 1818
4 8515
B SPECL 5 8532
6 8518
7 8531
C CHART 8 8911
9 8912
10 8913
11 0914
12 8915
13 8916
D CORP 14 8917
Your Line Group Planning Form should indicate a 5-character ID
(identification) for each line group in addition to a line group letter. You may
find it helpful to enter the line group IDs now to remind you of the types of
calls coming in on each line group.
To assign an ID to a line group:
Press (labeled "Change Group ID") on the Administer Lines and Line
1 (F6)
Groups screen.
The editing function keys replace the screen's function keys, and the
following prompt appears on the prompt line:
CHANGE GROUP ID: Group Letter:_ New Group ID:
Enter the group letter and group ID for a line group. Then press
2
(labeled "Enter Data").
The prompt disappears, the screen's function keys replace the editing
function keys, and the line group ID you entered appears on the screen.
Repeat steps 1 and 2 for each line group.
3
(labeled "Lines/Groups") on the
(F3)
Line
ID Priority
Group
D CORP
ADMIN CMSIIRZ
10: 57a 06/13
Line
Btn ID Priority
15 8918
F10 -Help
(F8)