C Async Gateway Error Messages; Error Message List - Novell GROUPWISE 7 ASYNC GATEWAY - INSTALLATION AND ADMINISTRATION Installation And Administration Manual

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C
Async Gateway Error Messages
The Novell
List" on page
Additional sources of troubleshooting assistance include:

Error Message List

NGWASYNC: Cannot open port xxx
NGWASYNC: Idle time exceeded (nnn mins), on xxx
NGWASYNC: Terminating connection with xxx, Error hhh
NGWASYNC: Undeliverable Message -- Configuration Error for xxx ...
NGWASYNC: Undeliverable Message from xxx
NGWASYNC: Cannot open port xxx
Source: GroupWise Async Gateway
Explanation: A call to open the named port failed.
Possible Cause: There might not be a device driver installed for that port
Action: For the NetWare
"Preparing Ports for the NetWare Async Gateway" on page 27
Action: For the NetWare Async Gateway, make sure that the Hardware Type, Board Number, and Port
Number fields in the Port Definition dialog box correspond to a valid serial port, and that the driver
for that port has been loaded. See
Action: For the Windows Async Gateway, if you are using some special hardware, ensure that it is
installed and configured correctly.
Action: For the Windows Async Gateway, if you are using the COM port, make sure that the serial port
being used is listed in the Windows Device Manager.
Action: For the Windows Async Gateway, check to see if the appropriate device driver for the modem has
been installed.
To check the device driver configured for the modem:
1
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GroupWise Async Gateway might generate the messages in the
113.
Novell Support Knowledgebase (http://support.novell.com/search/kb_index.jsp)
®
GroupWise Product Support Forums (http://support.novell.com/forums/2gw.html)
GroupWise Support Community (http://support.novell.com/products/groupwise)
GroupWise Cool Solutions (http://www.novell.com/coolsolutions/gwmag/index.html)
®
Async Gateway, the aio.nlm and aiocomx.nlm drivers need to be installed. See
From your Windows desktop, right-click My Computer, click Properties, then select Device
Manager.
"Gathering I/O Port Driver Information for NetWare" on page 21
Async Gateway Error Messages
Manual (99a) 21 December 2004
"Error Message
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