Installing The Multimedia/Outbound Server - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
Table of Contents
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C h a p t e r 2
Installing the Multimedia/Outbound
server
In this chapter
Overview
Section A: Preinstallation
Section B: Installation
Section C: Postinstallation
Section D: Client configuration
Section E: External component configuration
Section F: Contact Center Manager server configuration
Section G: CCMA server configuration
Section H: CCT server configuration
Section I: Contact type configuration
Section J: Agent configuration
Installation and Maintenance Guide
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Table of Contents
