Remote Management Console (Rmc); Crash Dumps; Revision And Configuration Management Tool (Rcm) - Compaq AlphaServer ES45 Service Manual

2.3.4

Remote Management Console (RMC)

The remote management console (RMC) is used for managing the server either
locally or remotely. It also plays a key role in error analysis by passing error log
information to the dual-port RAM (DPR), which is shared between the RMC and
the system motherboard logic, so that this information can be accessed by the
system. RMC also controls the control panel display. RMC has a command-line
interface from which you can enter a few diagnostic commands.
RMC can be accessed as long as the power cord for a working supply is plugged
into the AC wall outlet and a console terminal is attached to the system. This
feature ensures that you can gather information when the operating system is
down and the SRM console is not accessible. See Chapter 7.
2.3.5

Crash Dumps

For fatal errors, the operating systems save the contents of memory to a crash dump
file. This file can be used to determine why the system crashed.
CCAT, the Compaq Crash Analysis Tool, is the primary crash dump analysis tool for
analyzing crash dumps on Alpha systems. CCAT compares the results of a crash
dump with a set of rules. If the results match one or more rules, CCAT notifies the
system user of the cause of the crash and provides information to avoid similar
crashes in the future.
2.3.6

Revision and Configuration Management Tool (RCM)

RCM is a tool to assist with revision and configuration management for
hardware, firmware, operating system, and software products. It collects
configuration and revision data from a system and stores it. A report generator
produces configuration, change, and comparison reports that are useful in
finding revision incompatibilities. RCM also helps you verify service actions.
For example, if a new board was supposed to be installed, you can use RCM to
verify that the installation was done.
RCM is accessible from the following Web site:
http://smsat-www.ilo.dec.com/products/rcm/service/index.htm
2-10 ES45 Service Guide