Errors Reported By The Operating System - Compaq AlphaServer ES45 Service Manual

Table 2–5 Errors Reported by the Operating System
Symptom
System is hung, but
SRM console is
operating
System is hung and
SRM console is not
operating.
Operating system
has crashed and
rebooted.
2-8 ES45 Service Guide
Action
Press the Halt button and enter the
crash command to provide a crash
dump file for analysis.
•
Refer to OpenVMS Alpha System
Dump Analyzer Utility Manual for
information on how to interpret
OpenVMS crash dump files.
•
Refer to the Guide to Kernel
Debugging for information on using
the UNIX Krash Utility.
Use the SRM info command to display
registers and data structures.
If the problem is intermittent, run the
SRM test and sys_exer commands.
Invoke the RMC CLI and enter the
dump command to access DPR loca-
tions.
Examine the operating system error log
files to isolate the problem.
If the problem is intermittent, ensure
that Compaq Analyze has been installed
and is running in background mode
(GUI does not have to be running) to
determine the defective FRU.
Reference
Chapter 4
Chapter 7
Chapter 5