Table of Contents
Advertisement
6.4.5 Remote Management Console (RMC)
The remote management console (RMC) is used for managing the server either locally or
remotely. RMC also plays a key role in error analysis by passing error log information to
shared RAM so that this information can be accessed by the system. RMC controls the control
panel display and writes status messages on the control panel display.
RMC can be used to manage the server and gather error information or system state
information (temperature and fan state, for example). RMC can be accessed as long as the line
cord is plugged into the AC wall outlet. This feature ensures that you can gather information
when the operating system is down and the SRM console is not accessible. See Chapter 4.
6.4.6 Operating System Exercisers (DEC VET)
The DIGITAL Verifier and Exerciser Tool (DEC VET) is supported by the Tru64 UNIX and
OpenVMS operating systems. DEC VET is an on-line diagnostic tool used to ensure the proper
installation and operation of hardware and base operating system software. Use DEC VET as
part of acceptance testing to ensure that the CPU, memory, disk, tape, file system, and network
are interacting properly.
6.4.7 Crash Dumps
For fatal errors, the Tru64 UNIX and OpenVMS operating systems save the contents of memory
to a crash dump file. This file can be used to determine why the system crashed.
CANASTA-NG, the Crash Analysis Troubleshooting Assistant New Generation, is the primary
crash dump analysis tool used by field engineers for analyzing crash dumps on Alpha systems.
CANASTA-NG compares the results of a crash dump with a set of rules. If the results match
one or more rules, CANASTA-NG notifies the system user of the cause of the crash and
provides information to avoid similar crashes in the future.
6.4.8 Revision and Configuration Management To ol (RCM)
RCM is a tool to assist with revision and configuration management for hardware, firmware,
operating system, and software products. It collects configuration and revision data from a
system and stores it. A report generator produces configuration, change, and comparison
reports. This is useful in finding revision incompatibilities. RCM also helps you verify service
actions. For example, if a new board was supposed to be installed, you can use RCM to verify
that the installation was done.
RCM is accessible using a Web browser:
http://smsat-www.ilo.dec.com/products/rcm/service/index.htm
6.4.9 StorageWorks Command Console (SWCC)
The StorageWorks Command Console (SWCC) is a storage management software tool that
allows you to configure and monitor storage graphically from a single management console. It
also has distributed capabilities that let you view multiple servers at the same time in a
Microsoft Explorer-like navigation pane.
The StorageWorks Command Console's client is a graphical user interface (GUI) that can
configure and monitor StorageWorks RAID Array solutions. This client runs on Windows NT
(Intel only) or Windows 95. The Command Console agent runs on the host system and
communicates with the client over a TCP/IP network connection, a SCSI connection, or a serial
connection.
You can download the Command Console from the Internet at:
http://www.storage.digital.com/homepage/support/swcc/
Compaq ES40CSLP Rackmount System Installation/User/Service Guide 6–7
Troubleshooting and Diagnostics
Advertisement
Table of Contents
Troubleshooting
