Page 1 ProLiant 5500 Setup and Installation Guide For Intel Pentium II Xeon Processor-based Servers First Edition (July 1998) Part Number 328470-001 Compaq Computer Corporation...
Page 2 MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. 1998 Compaq Computer Corporation.
Page 3: Table Of Contents
Expansion Slots........................1-2 Media Bays......................... 1-2 SCSI ........................... 1-3 Video ..........................1-3 Supported Interfaces ......................1-3 ROM........................... 1-3 Fans ............................ 1-4 Power Supply ........................1-4 High-Availability Features....................1-4 System Management ......................1-4 Compaq ProLiant 5500 Servers Setup and Installation Guide...
Page 4 Disk Drive Fault Tolerance....................1-6 Compaq Insight Manager....................1-6 Automatic Server Recovery-2 (ASR2) ................1-8 Security Features ........................1-8 Compaq Integrated Remote Console ................. 1-9 Compaq Integrated Management Display ............... 1-10 Supported Drive Configurations ..................... 1-11 Interlock System........................1-11 Pre-Failure Warranty....................... 1-13 Insight Manager Alert ......................
Page 5 Configuring the Integrated Management Display..............6-4 Setup with the System Configuration Utility..............6-4 Customizing the Integrated Management Display Fields ............6-5 Idle Screen Text ......................... 6-5 Custom Menu Item......................6-6 Custom Menu Screen ......................6-6 Compaq ProLiant 5500 Servers Setup and Installation Guide...
Page 6 Error Code Messages ......................6-22 Chapter 7 Cabling ProLiant 5500 Cables and Connectors..................7-1 ProLiant 5500 Cables Shipped with Server ............... 7-1 ProLiant 5500 Server Cable Kit Contents ................ 7-1 SCSI Cable Connectors...................... 7-2 External Cabling........................7-4 Determining Cabling Needs ...................... 7-5 IDE Controller........................
Page 7 Laser Product Label ......................A-5 Laser Information......................A-5 Battery Replacement Notice..................... A-5 Appendix B Electrostatic Discharge Grounding Methods........................B-1 Appendix C Power Cord Set Requirements General Requirements ......................C-1 Country-Specific Requirements ....................C-2 Index Compaq ProLiant 5500 Servers Setup and Installation Guide...
Page 9: About This Guide
The power supplies in this computer system produce hazardous energy levels. The guide is for the person who installs, administers, and repairs servers. Compaq assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 10: Server Documentation Cd
Documentation CD included with this book. For more information about these documents, see “What the Server Documentation CD Contains” later in this chapter. The following documents are included in the set: Compaq ProLiant 5500 Setup and Installation Guide Compaq Servers Troubleshooting Guide Integrated Remote Console Guide Installing the Server Documentation CD Follow these steps to install the electronic documentation.
Page 11 5500 Documentation” icon will be created in your system. You must leave the CD in the CD-ROM drive to access the documentation. IMPORTANT: These installation instructions are for the ProLiant 5500, Intel Pentium II Xeon processor-based server documentation only. Compaq ProLiant 5500 Servers Setup and Installation Guide...
Page 12: Finding Information
About This Guide Accessing the Documents From the main menu, click the “ProLiant 5500” button. Select the topic you want to view. What the Server Documentation CD Contains Topics Document Click On Compaq ProLiant 5500 Setup Instructions for Setup and Install...
Page 13: Printing The Documentation
Once you open a document, you can print the entire document or a single page: From the Acrobat Reader menu bar, select File. Select Print. Use Print Range to select what you want to print. Select OK. Compaq ProLiant 5500 Servers Setup and Installation Guide...
Page 14: Getting Help
English only. Ordering Electronically To order documentation via the Compaq website, access www.compaq com. Find your server, then under Manuals, select “Order Form for printed documentation and documentation CD for ProLiant 5500, Intel Pentium II Xeon processor-based servers only.”...
Page 15: Ordering By Fax
When you are instructed to type information, type the information without pressing the Enter key. Enter When you are instructed to enter information, type the information and then press the Enter key. Compaq ProLiant 5500 Servers Setup and Installation Guide...
Page 16: Symbols In Text
xvi About This Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Indicates that failure to follow directions could result in damage to equipment or loss of information.
Page 17: Rack Stability
The rack-mountable server weighs in excess of 92 lb (41.8 kg.). If the unit is to be loaded above chest level, a third person must assist in aligning the rails while the other two support the unit. Compaq ProLiant 5500 Servers Setup and Installation Guide...
Page 18: Getting Help
Compaq Website The Compaq Web Site has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq Website by logging on to the Internet at http://www.compaq.com.
Page 19: Telephone Numbers
In Canada, call 1-800-263-5868 For Compaq technical support: In the United States and Canada, call 1-800-386-2172 For Compaq technical support phone numbers outside the United States and Canada, visit the Compaq Web Site at: //www.compaq.com. Compaq ProLiant 5500 Servers Setup and Installation Guide...
Page 20: Introduction
The following features are standard on all Compaq ProLiant 5500, Intel Pentium II Xeon processor-based servers, unless otherwise noted. Processor Compaq ProLiant 5500 servers support up to four Intel Pentium II Xeon processors with corresponding processor power modules and support for future Intel Pentium II Xeon processors.
Page 21: System Memory
TX PCI UTP Controller) One shared PCI/ISA slot Media Bays The Compaq ProLiant 5500 server can house up to 11 mass storage devices. Internal Hot-Plug Drive Bay The ProLiant 5500 internal hot-plug drive cage can be configured with seven 1-inch drives or six 1.6-inch drives.
Page 22: Scsi
Video Parallel Keyboard Mouse Dual-port 10/100TX UTP Ethernet (two RJ-45 connectors) Software upgradable firmware including diagnostics ROMPaq Utility used to upgrade ROM Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 23: Fans
Highlights of this integrated server management feature include: Integrated Management Logs, Automatic Server Recovery-2 (ASR-2), and Compaq Integrated Remote Console. Integrated Management Display (IMD) offers a text-based user interface. This feature is standard on rack models and optional on tower models.
Page 24: Management And Configuration Tools
Remote Insight board, the Compaq Survey utility, the Compaq IML Management utility, and the IMD. Management and Configuration Tools Compaq offers an extensive set of features and optional tools to support effective server management and configuration. These features are described in this guide: SmartStart and Support Software CD...
Page 25: Disk Drive Fault Tolerance
Introduction Disk Drive Fault Tolerance Disk drive fault tolerance for Compaq servers is covered in more detail in the Compaq Server Online Reference Guide on the Systems Reference Library (SRL) CD. The following Redundant Array of Inexpensive Disks (RAID) types...
Page 26 SCO Unix, OpenServer, and UnixWare ISM OS/2 Warp family of products In Compaq servers, every hardware subsystem, such as disk storage, system memory, and system processor, has a robust set of management capabilities. Compaq Full-Spectrum Fault Management prevents faults before they happen, keeps the system up and running in the unlikely event of a failure, and delivers rapid server recovery to normal operation after a fault.
Page 27: Automatic Server Recovery-2 (Asr2)
Remote access password Front bezel lock (tower model only) Refer to the Compaq Server Online Reference Guide on the Systems Reference Library (SRL) CD for more information on these security features. For use with Intel Pentium II Xeon processor-based servers only...
Page 28: Compaq Integrated Remote Console
Compaq Integrated Remote Console When the Compaq ProLiant 5500 server is equipped with an optional supported modem, you can perform a wide range of configuration activities using the standard Compaq Integrated Remote Console (IRC). The IRC: Is accessible using ANSI terminal...
Page 29: Compaq Integrated Management Display
1-10 Introduction Compaq Integrated Management Display The Integrated Management Display (IMD) is an LCD display panel that assists you in diagnosing and servicing the server without using a keyboard and monitor. IMD is is standard on rack models and optional on tower models.
Page 30: Supported Drive Configurations
Controllers or SMART-2DH Controllers depending on the installed network operating system. The Smart Array 3200 Controllers or SMART-2DH Controllers can support two Compaq ProLiant Storage Systems, or one Compaq ProLiant Storage System and up to seven internal, hot-pluggable hard drives.
Page 31 1-12 Introduction IMPORTANT: This server is not equipped with chassis interlocks. There are board interlocks that connect the memory board, processors, peripheral board and power switch cable into one interlock chain. When one of the connected components in the interlock chain is improperly seated in the connector, the LED associated with the fault origination point will illuminate.
Page 32: Pre-Failure Warranty
Insight Manager Alert When Compaq Insight Manager alerts you that a component may be eligible for Pre-Failure Warranty replacement, follow the on-screen instructions or contact an Authorized Compaq Service Provider in your area.
Page 33: Installation Overview
Installation Overview This chapter presents an overview of the installation and configuration procedure for Compaq ProLiant 5500 servers. You are referred to later chapters in this guide for detailed discussions of rack installation, hardware option installation, and configuration. Topics in this chapter include:...
Page 34: Server Warnings And Precautions
CAUTION: The Compaq ProLiant Server must always be operated with the system unit cover on. Proper cooling will not be achieved if the system unit cover is removed.
Page 35: Pre-Installation Planning
National Electric Code (ANSI/NFPA 70, 1993) and the code for Protection of Electronic Computer/Data Processing Equipment (NFPA-75, 1992). Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 36: Grounding
To ensure continued safe and reliable operation of the equipment, locate the system in a well-ventilated, climate-controlled environment. The Compaq Maximum Recommended Ambient Operating Temperature (TMRA) for most server products is 35°C (95°F). Therefore, the temperature in the room where the rack is located should not exceed 35°C (95°F).
Page 37: Installation Procedure
Each procedure is a summary of the steps you will follow to install your Compaq ProLiant 5500 server. Detailed instructions for each of the general steps are included in later chapters of this guide.
Page 38: Installing A Tower Model
After the SmartStart and Support Software program has finished configuring your system, you have completed the installation of your new Compaq server. Installing a Tower Model Below are the general steps for installing your tower model ProLiant 5500 Model 6/400-512 server: Unpack the server.
Page 39 Support Software package. After the SmartStart and Support Software program has finished configuring your system, you have completed the installation of your new Compaq server. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 40: Rack-Mount Server Installation
How to attach the mounting hardware to the server and to the rack How to install the server into the rack You may choose Compaq’s optional installation service to install your rack products. See “Optional Installation Service” at the end of this chapter.
Page 41 Rack-Mount Server Installation WARNING: A rack may become unstable if more than one server is extended for any reason. To reduce the risk of personal injury, always ensure that the rack is adequately stabilized before extending a server outside the rack, and extend only one server at a time.
Page 42: Airflow Requirements
Airflow Requirements Compaq ProLiant rackmount servers draw cool air in through the front door and exhaust warm air out the rear. Therefore, the front door of the rack must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
Page 43: Unpacking The Server
In the United States, Compaq will make all of the arrangements to have the rack system installed by qualified Guaranteed Service Providers. An order form with pricing is available from PaqFax, the Compaq fax retrieval service.
Page 44: Locating Materials And Documentation
Locating Materials and Documentation All of the equipment needed to install the ProLiant 5500 server in the rack is included with the rack and with the server. Figure 3-1. Rack mounting hardware included with the server Compaq ProLiant 5500 Servers Setup and Installation Guide...
Page 45 Rack-Mount Server Installation Contents of the rack model server box include Compaq ProLiant 5500 server Cables Rack mounting hardware (numbers reference Figure 3-1) One pair 26-inch slide rail assemblies One pair slide rail mounting brackets Cable management arm server bracket...
Page 46: Rack Resource Cd Kit
The Compaq Installing Rack Products CD is included with your server. The Rack Builder Configuration CD and the Rack Information Library CD can be found on the web on the Compaq website at www. compaq.com. The entire Rack Resource CD Kit PN 298721-001 ships with all Compaq racks and can be ordered through a Compaq authorized reseller.
Page 47: Preparing The Mounting Brackets And Slide Rail Assemblies
Rack-Mount Server Installation Slotted screwdriver Application software diskettes, such as SmartStart and Support Software Options to be installed, such as Optional monitor, keyboard, etc. Integrated Management Display (tower model only) Array Controller Redundant fans Preparing the Mounting Brackets and Slide Rail Assemblies Each pair of mounting brackets, with attached slide rail assemblies supports one rack-mountable server.
Page 48: Attaching The Bracket Rail To The Mounting Bracket
Extend the server rail from the bracket slide rail until the server rail release latch clicks. Holding down the latch, slip this piece out of each bracket rail, as shown in the following figure. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 49 3-10 Rack-Mount Server Installation Figure 3-4. Removing the server rail from the bracket rail 2. Put the server rails to one side. You will attach them to the rack server chassis later, in the section, "Attaching Server Rails.” The next figure shows the separated bracket rail with its inner sliding piece and the flat, one-piece server rail.
Page 50 The front of the mounting bracket has alignment tabs on its flange. The front of the bracket rail allows the inner slide to move forward on ball bearings. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 51 26-inch markings stamped along one edge of the mounting bracket. These marks identify the mounting holes for the 26-inch slides used in Compaq racks. (The other markings stamped along the opposite edge are for use with slides that support other servers.)
Page 52 7. Repeat steps 4 through 7 with the other bracket rail and mounting bracket. You now have a pair of mounting bracket slide assemblies to be attached to the rack. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 53: Attaching The Mounting Bracket Slide Assembly To The Rack
This must be done before you perform any work on the rack. See the Rack Planning and Installation Guide included on the “Compaq Installing Rack Products CD” for more information on leveling feet and stabilizers. Measuring with the Template The template provided with the server offers an easy and reliable way to properly position the server in the rack.
Page 54 Tick marks on the rack’s vertical rails will help you maintain the proper alignment. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 55: Inserting Cage Nuts In The Rack Frame
3-16 Rack-Mount Server Installation Figure 3-8. Measuring with the template 3. After marking the front of the rack, flip the template over and mark the back rails of the rack. Open the rear door of the rack to access the back rails.
Page 56: Attaching The Mounting Bracket Assembly To The Rack
The tabs on the front of the mounting bracket help to align it with the front of the rack frame. Cage nuts are not used for the front attachment of the mounting bracket. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 57 Attach a mounting bracket assembly to the front of the rack first, using one M6 x 1.0-12L Phillips screw in the bottom hole of the bracket. Do not use the washers supplied with the Compaq rack. IMPORTANT: Use only the bottom hole of the bracket as shown in Figure 3-10.
Page 58 Figure 3-11. Cage nut and back of mounting bracket assembly installed 4. After attaching both of the mounting bracket assemblies to the rack, prepare the server for mounting in the rack. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 59: Attaching Server Rails
3-20 Rack-Mount Server Installation Attaching Server Rails Place the tab on a server rail at the front of the server chassis. The holes in the server rail will line up only one way with the chassis. Attach the flat side of a server rail to each side of the server chassis with four 8-32 x 1/4-inch Phillips screws.
Page 60: Attaching The Cable Management Arm Component Bracket
6-32 x 1/4 Phillips screws. Attach the rack rail covers to the rack. Figure 3-13. Attaching a cable management arm server bracket to the server Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 61: Loading The Rack Server
3-22 Rack-Mount Server Installation Loading the Rack Server Load and secure the server to the rack with the face plate thumbscrews before continuing to attach any more mounting bracket assemblies. Ensure that this pair of brackets is perfectly aligned and installed and that the server fits before you continue.
Page 62 Tilting the server up or down could result in damage to the rails. Figure 3-14. Loading the rack server Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 63: Attaching The Cable Management Arm
3-24 Rack-Mount Server Installation WARNING: To reduce the risk of personal injury, be careful when pressing the server rail release latches and sliding the server into the rack. The slide rails could pinch your fingertips. Press the server rail release latch on either side of the server and slide the server into the rack.
Page 64 Align a screw retaining plate on the inside of the rack. Attach the arm to the rack with two 10-32 x 5/8-inch Phillips washer-face hex-head screws. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 65 3-26 Rack-Mount Server Installation Figure 3-16. Attaching the cable management arm to the rear brace of the rack Attach and secure external cables for keyboard, mouse, monitor, network and power as shown in Figure 3-17. See Chapter 7, “Cabling,” for external cabling connector locations. Figure 3-17.
Page 66: Installing Hardware Components
SCSI drive bay area. NOTE: The illustrations in this chapter may vary slightly depending on whether you have a tower model or rack model. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 67: Preparing The Server
Installing Hardware Components Preparing the Server To install options, upgrades or replacements in the following areas, you must first shut down the server power. Accessing Processors, Memory Board and Sockets, and System and Peripheral Boards WARNING: To reduce the risk of electrical shock or damage to the equipment, disconnect power from the server by unplugging all power cords from either the electrical outlet or the server.
Page 68 IMPORTANT: The system power in the ProLiant 5500 server does not completely shut off with the front panel Power On/Standby switch. The two positions of the switch function as ON and STANDBY, rather than ON and OFF.
Page 69 Figure 4-1. Removing the server cover Accessing the Processor The ProLiant 5500 server is shipped with one processor module and three terminator boards which fill all of the processor sockets. When adding processors, first remove the terminator board and then install the processor and Processor Power Module (PPM).
Page 70 Remove one of the terminator boards by turning the retaining knob counterclockwise, releasing the side tabs and pulling up as shown in Figure 4-3. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 71 Installing Hardware Components Figure 4-3. Removing the terminator board See Figure 4-4 below for processor installation procedure. Figure 4-4. Installing the Intel Pentium II Xeon Processor Install the processor power module (PPM) in the slot next to the processor as shown in Figure 4-5. For use with Intel Pentium II Xeon processor-based servers only...
Page 72 Figure 4-5. Processor power module locations Figure 4-6. Installing the processor power module Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 73 Installing Hardware Components Accessing DIMM Sockets on the Memory Board Power down the server. Remove the memory board as shown in Figure 4-7. Figure 4-7. Removing the memory board For use with Intel Pentium II Xeon processor-based servers only...
Page 74 “Memory Banks.” Figure 4-8. Installing a DIMM Install the memory board as shown in Figure 4-9. Figure 4-9. Installing memory board Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 75 Installing Hardware Components Memory Banks In the Compaq ProLiant 5500 server, the Memory board is grouped into 4 banks where 1 bank is 2 DIMMs adjacent to 2 other DIMMs as shown below for bank 1. When memory is added, you must add 1 bank at a time. Memory banks are also identified on a label on the inside of the access panel.
Page 76: System Board Features
Power supply signal connector Peripheral board connector IDE connector Processor power module connectors System board power connectors Processor connectors Core frequency switch Floppy signal connector Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 77: System Board Switches
4-12 Installing Hardware Components System Board Switches Your ProLiant 5500 server has been shipped with the core frequency switch properly set. However; you may consider changing the core frequency switch setting when upgrading to a faster processor. CAUTION: Data integrity may be compromised when the core frequency settings below are set higher than the actual processor core frequency.
Page 78 System configuration switch Serial A connector External battery connector Video connector SCSI Port 1 connector Keyboard connector SCSI Port 2 connector Mouse connector Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 79 Maintenance * NV RAM is valid NV RAM is invalidated, configuration is lost NOTE: See the ProLiant 5500 Service and Maintenance Guide for information on the use of this switch. For use with Intel Pentium II Xeon processor-based servers only...
Page 80: Interlock System
(including the power switch cable) are not fully installed or properly seated. The ProLiant 5500 server is not equipped with chassis interlocks; the board interlocks provided connect the memory board, processors, and peripheral board (including the power switch cable) in one interlock chain.
Page 81 4-16 Installing Hardware Components Figure 4-13. Removing a fan 3. Unlock the server, open the front panel, and slide the front panel up and away from the server. Figure 4-14. Removing front panel Loosen the thumbscrews on the front of the drive cage. Pull out the latch at the back of the drive cage (shown in Figure 4-16) and pull out the drive cage 2 to 3 inches to allow better access to cables.
Page 82 Remove all cables from the back of the drive cage except for the removable media power cable. Completely remove the drive cage. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 83 4-18 Installing Hardware Components Installing the Duplex Drive Cage Option Be sure you have followed all the steps under “Accessing the Drive Cage Back Plane” before proceeding with the following steps. Remove any components in the removable media bays and install them into the duplex drive cage.
Page 84 Connectors on back of drive cage SCSI input 1 Duplex board power connector SCSI Input 0 Removable media power connector Duplex enabler board Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 85 4-20 Installing Hardware Components Pull out the drive cage latch and push the drive cage back fully until the drive cage latch can be pushed into place. Tighten the thumbscrews on the front of the drive cage. Connect SCSI controller cables. See Chapter 7, “Cabling,” for information on SCSI cabling.
Page 86: Accessing Hot-Plug Areas
Accessing the Hot-Plug SCSI Drives Figure 4-20. Removing a SCSI drive NOTE: Pinch both sides of drive levers to unlock, then swing the levers out. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 87: Scsi Id Numbers
4-22 Installing Hardware Components Figure 4-21. Installing a SCSI drive SCSI ID Numbers There are several possible numbering schemes depending on whether you are using 1-inch height drives, 1.6-inch height drives, or a simplex controller. The following figures illustrate the simplex mode scenarios. Figure 4-22.
Page 88 See Chapter 6, “Integrated Management Display,” for information on installing the IMD in tower models. Power Supply Locks The ProLiant 5500 server chassis will support a padlock to lock the server’s power supplies. This option is purchased separately by ordering the option kit part number 296956-002.
Page 89: Server Configuration And Utilities
CD, refer to the Server Setup and Management pack. The first time the server is configured, the SmartStart program automatically creates a system partition and installs the Compaq System Configuration Utility and other Compaq utilities in that partition. NOTE: Until you run the System Configuration program, an information message indicating that you are running with a default configuration will occur each time you boot the system.
Page 90 Server Setup and Management pack shipped with your server. To manage the system, refer to the Compaq Management CD provided in the Server Setup and Management pack shipped with your server. For use with Intel Pentium II Xeon processor-based servers only...
Page 91: Compaq System Configuration Utility
Compaq System Configuration Utility The Compaq System Configuration utility performs a wide range of configuration activities including the following: Configures ISA and PCI boards automatically Provides switch and jumper settings Resolves resource conflicts in areas such as memory, port addresses, and...
Page 92: Smp Operating System Support
UnixWare 2.12 and 2.13 LAN Server 4.0 SMP Loading Compaq Device Drivers Drivers are located on the Support Software Diskette and on the Compaq SmartStart CD. The drivers on the Support Software Diskette may be newer versions with new functionality and upgraded utilities.
Page 93: Diagnostics And Other Utilities
Run the Inspect Utility once the computer has been configured to get information about the operating system environment. For instructions on using the Diagnostics Utility and other Compaq utilities, refer to the Compaq Systems Reference Library CD. Compaq ProLiant 5500 Servers Setup and Installation Guide...
Page 94: Integrated Management Display
Ease of Use - For enhanced server management, the Integrated Management Display provides a 16x4 character display and four button control panel to easily navigate through menus. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 95: Installing The Imd In The Tower Model
Installing the IMD in the Tower Model The Integrated Management Display (IMD) feature is standard in rack- mountable models of the Compaq ProLiant servers; this feature is optional in tower models. The following information explains how to install the IMD in the tower model.
Page 96 3. Install the Integrated Management Display. Figure 6-2. Installing the Integrated Management Display Connect Integrated Management Display cable to the peripheral board. Restore server to normal operation. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 97: Configuring The Integrated Management Display
Configuring the Integrated Management Display The Compaq Integrated Management Display can be configured to display a variety of menus that can be customized to meet each user’s specific needs. The following information explains how to configure and customize the Integrated Display.
Page 98: Customizing The Integrated Management Display Fields
After the display has been idle for five minutes, the Integrated Management Display shows the following default screen text: COMPAQ PROLIANT 5500 Figure 6-3. Idle Screen text Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 99: Custom Menu Item
Integrated Management Display This text can be changed by entering up to 3 lines with no more than 16 characters on each line. One suggestion would be to enter the server name here. This would allow an administrator to walk into a room with multiple servers and immediately locate the desired server.
Page 100: Administrator Information
Enter up to 2 lines of no more than 14 characters each. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 101: Service Information
Integrated Management Display Service Information Name This field contains the name of the service provider. Enter up to 2 lines of no more than 14 characters each. Phone Number This field contains the phone number of the service provider. Enter up to 2 lines of no more than 14 characters each.
Page 102: Standard Display Fields
This feature is useful for service and diagnostic purposes, allowing the boot up process to continue without attaching a monitor and keyboard and their respective cables. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 103: Contrast
DOWN arrows. Press the UP arrow to increase the contrast, and press the DOWN arrow to decrease the contrast. Navigating the Menus The Compaq Integrated Management Display is menu-driven and easy to use. Information to navigate and utilize the menus follows. Normal Run-time Behavior When powering up the server, the first IMD screen shows the model number and LCD firmware revision of the server’s display.
Page 104: Display Symbols
If present in lower right corner, indicates more information exists. Press the Down Arrow on the IMD to view the information. Press and hold the button to scroll. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 105: System Behavior With Error Events
6-12 Integrated Management Display System Behavior with Error Events After system POST, if there is an F1 error condition the IMD flashes this message: LCD-013.EPS !ALERT! Press Any Key to View New Events Figure 6-5. New event message At this point it is necessary to scroll through each screen of the event information menu before the IMD will allow movement on to other menu choices.
Page 106: Menu Structure
Custom Menu Item (if entered) Custom Menu Screen (if entered) System Information ROM Date BootBlock Date Memory Processors Contrast Contrast Other Information Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 107: Integrated Management Log
Integrated Management Display Integrated Management Log The Compaq Integrated Management Log (IML) records system events and stores them in an easily-viewable form. The IML records hundreds of events instead of the 16 events that the Critical and Correctable Error Logs are capable of recording.
Page 108: Multiple Ways Of Viewing The Log
Compaq SmartStart and Support Software CD. Compaq Insight Manager Compaq Insight Manager is a server management tool providing in-depth fault, configuration and performance monitoring of hundreds of Compaq servers from a single management console. System parameters that are monitored describe the status of all key server components.
Page 109 6-16 Integrated Management Display Viewing the Event List From Compaq Insight Manager, select the appropriate server; then select View Device Data. The selected server is displayed with buttons around its perimeter. Select the Recovery button. Select Integrated Management Log. NOTE: You can only view the list from the Recovery/Integrated Management screen.
Page 110 Novell NetWare that delivers on-line configuration capture and comparison to maximize server availability. It is delivered on the Compaq Management CD in the Server Setup and Management package, or is available on the Compaq web site. Refer to the Compaq Management CD for information on installing and running the Survey Utility.
Page 111: List Of Events
Integrated Management Display, from within Compaq Insight Manager, or from within the Compaq Survey Utility. An example of the format of an event as displayed on the Integrated Management Display is as follows:...
Page 112: Event Messages
Processor Uncorrectable internal error (Slot X, Socket X) Unrecoverable Host Bus Data Parity Error Host Bus Error Unrecoverable Host Bus Address Parity Error Continued Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 113 6-20 Integrated Management Display Event Messages Continued Event Type Event Message EISA Bus EISA Expansion Bus Master Timeout (Slot X) EISA Expansion Bus Slave Timeout EISA Expansion Board Error (Slot X) EISA Expansion Bus Arbitration Error PCI Bus Error PCI Bus Error (Slot X, Bus X, Device X, Function X) POST Error POST Error: Error message...
Page 114 Automatic Operating System Shutdown Initiated Due to Fan Failure Automatic Operating System Shutdown Initiated Due to Overheat Condition Fatal Exception (Number X, Cause) Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 115: Error Code Messages
Error Code Messages Error Message Probable Cause Recommended Solution LCD Error 01 Indicates a RAM test error Contact Authorized Compaq Service Representative LCD Error 02 Indicates a data bus error Check the cable connection LCD Error 03 Indicates a data bus error...
Page 116: Cabling
(part number 199616-010) One 18-inch IDE cable (part number 243026-004) ProLiant 5500 Server Cable Kit Contents The ProLiant 5500 server cable kit (part number 306585-B21) contains the following items: One internal 19-inch, point-to-point non-terminated SCSI cable (part number 199606-007)
Page 117: Scsi Cable Connectors
Cabling SCSI Cable Connectors To help identify the SCSI cables required for ProLiant 5500 server installation, refer to the following illustrations. Keep in mind these characteristics: All Compaq ProLiant 5500 SCSI connectors are Wide-Ultra 68-pin connectors. External SCSI cables have a round wire with securable connectors.
Page 118 Internal Wide-Ultra SCSI/ast-Wide SCSI-3 (Wide SCSI) 68-Pin (Wide SCSI) 68-Pin External Fast-SCSI-2 Internal Fast-SCSI-2 (Standard SCSI) 50-Pin (Standard SCSI) 50-Pin Figure 7-2. SCSI connectors Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 119: External Cabling
Cabling External Cabling The following figure shows the locations of the external connectors on the back of the server. Figure 7-3. External connectors Parallel port connector Hot-plug power supply External SCSI connector Power supply outlet Serial A connector Mouse connector Video connector Keyboard connector SCSI knockouts...
Page 120: Determining Cabling Needs
For the latest information on SCSI controllers and configurations supported on the Compaq ProLiant 5500 server, see the following URL: www.compaq.com. IDE Controller Compaq ProLiant 5500 servers ship standard with CD-ROM drives in the removable media bay. Figure 7-4 shows the connection for the CD-ROM signal cable and power cable.
Page 121: Integrated Scsi Controller
Cabling Integrated SCSI Controller The Compaq ProLiant 5500 server has a Dual Channel Integrated Wide-Ultra SCSI-3 controller integrated into the peripheral board. The two outputs from this controller are designated SCSI Port 1 and SCSI Port 2 as shown in the following figure.
Page 122: Standard Scsi Simplex Configuration
(simplex board) to SCSI Port 1 on the peripheral board. Simplex Board Connectors In the Compaq ProLiant 5500 server, the simplex board has one SCSI input channel, designated SCSI Input 0. This connector is shown in Figure 7-5. Figure 7-5.
Page 123 Cabling SCSI Input 0 Channel The SCSI Input 0 channel connects to SCSI hard drive slots 0 through 6, as shown in Figure 7-6. Figure 7-6. SCSI input 0 channel SCSI Port 1 SCSI Port 2 Peripheral board System board SCSI Input 0 SCSI hard drives Simplex board...
Page 124 SCSI Port 1 to the Simplex board. devices. removable media bay devices. Use 50 to 68 pin adapter (199618-001) if needed. See note 1. Continued Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 125 7-10 Cabling SCSI Cable Usage Matrix for Simplex Mode Continued Controller Hot-Plug SCSI Hard 2/4 DAT Drive 35/70 DLT Drive Drives in Internal 4/8 DAT Drive Drive Cage Internal TurboDAT Autoloader 8X SCSI CD-ROM 4/16 TurboDAT 15/30 DLT Drive Connect the 22-inch Connect the 22-inch In Simplex mode, the Integrated...
Page 126 Note 2: The SCSI Port 2 Controller is connected to the SCSI Port 2 connector and external SCSI connector. It is recommended that you use SCSI Port 2 controller for either internal or external drives, not both. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 127: Examples
Integrated SCSI Port 1 for Hard Drives, SCSI Port 2 for Removable Media Bay The Compaq ProLiant 5500 server ships standard in the simplex mode, as shown in Figures 7-7 and 7-8. This configuration uses the integrated SCSI controller to handle all seven SCSI drive slots. SCSI Port 2 can be connected to the removable bay devices.
Page 128 SCSI Port 2 Peripheral board System board SCSI Input 0 SCSI hard drives Simplex board Removable media bay Figure 7-8. Example 1: Connection diagram Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 129: Scsi Port 1 For Removable Media Bay
7-14 Cabling Example 2: Using One Optional SMART-2 Controller for Hard Drives, Integrated SCSI Port 1 for Removable Media Bay Remove the installed SCSI cable (199606-007) from Integrated SCSI Port 1 and SCSI Input 0 of simplex board. Install the 19-inch point-to-point non-terminated SCSI cable (199606- 007) supplied with the cable option kit (306585-B21) from the optional SCSI board connector to the SCSI Input 0 connector of the simplex board.
Page 130 Optional SCSI board System board SCSI Input 0 SCSI hard drives Simplex board Removable media bay Figure 7-10. Example 2: Connection diagram Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 131: Optional Scsi Duplex Configuration
SCSI channels. Each channel supports either 4 X 1” or 3 X 1.6” drives. Duplex SCSI Channels In the Compaq ProLiant 5500 server, the duplex board has two SCSI input channels, designated SCSI Input 0 and SCSI Input 1. These connectors are shown in Figure 7-11.
Page 132 SCSI IDs for the devices in the removable media bay to 4, 5, or 6. Figure 7-12. SCSI Input 0 and 1 channels Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 133 7-18 Cabling SCSI Port 1 SCSI Port 2 Peripheral board System board SCSI Input 0 SCSI hard drives Duplex board SCSI Input 1 Duplex enabler board Removable media bay Table 7-2 SCSI Cable Usage Matrix for Duplex Mode (Duplex enabler board installed on drive cage backplane) Controller Hot-Plug SCSI Hard 2/4 DAT Drive...
Page 134 Use 50-to-68 pin See Note 2. adapter (199618- 001) if needed. See Note 2. continued Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 135 7-20 Cabling SCSI Cable Usage Matrix for Duplex Mode continued Controller Hot-Plug SCSI Hard 2/4 DAT Drive 35/70 DLT Drive 4/8 DAT Drive Drives in Internal Drive Internal TurboDAT Cage Autoloader 8X SCSI CD-ROM 4/16 TurboDAT 15/30 DLT Drive Use cable option Use cable option kit Use cable 32 Bit Fast-...
Page 136 SCSI cable (199606- 007) from SCSI port 1 or 2 of integrated SCSI controller to Input 1 of duplex board. Continued Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 137 7-22 Cabling SCSI Cable Usage Matrix for Duplex Mode Continued Controller Hot-Plug SCSI Hard 2/4 DAT Drive 35/70 DLT Drive Drives in Internal Drive 4/8 DAT Drive Cage Internal TurboDAT Autoloader 8X SCSI CD-ROM 4/16 TurboDAT 15/30 DLT Drive Use cable option Smart-2 Array Tape Drives and CD- Tape Drives and CD-...
Page 138 If your planned configuration does not match one of these examples, use the SCSI Cable Matrices in Tables 7-1 and 7-2 and these examples as a general guide. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 139: Input 1 Connected To The Removable Media Bay
7-24 Cabling Example 1: Using Integrated SCSI Port 1 and Port 2 for Hard Drives with SCSI Input 1 Connected to the Removable Media Bay Install the Duplex Enabler Board on the back of the Drive Cage, if not already installed. Connect 19-inch point-to-point non-terminated SCSI cable (199606- 007), from the SCSI Port 1 to SCSI Input 0 of the duplex board.
Page 140 SCSI Input 0 SCSI hard drives Duplex board SCSI Input 1 Duplex enabler board Removable media bay Figure 7-14. Example 1: Connection diagram Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 141: Regulatory Compliance Notices
Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 142: Declaration Of Conformity For Products Marked With Fcc Logo, United States Only
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding your product., contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or call (800) 652-6672 For continuous quality improvement, calls may be monitored or recorded.
Page 143: Modifications
Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Page 144: Japanese Notice
Japanese Notice Class B Equipment Laser Devices The CD-ROM drive contains a laser device. All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.
Page 145: Compliance With International Regulations
Lithium Manganese Dioxide or Lithium Vanadium Pentoxide battery. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done by a Compaq Authorized Service Provider using the Compaq spare designated for this product.
Page 146 In order to forward them to recycling or proper disposal, please use the public collection system or return them to Compaq, your authorized Compaq Partners, or their agents. For use with Intel Pentium II Xeon processor-based servers only...
Page 147: Appendix B Electrostatic Discharge
Use conductive field service tools. Use a portable field service kit with a folding static-dissipating work mat. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 148 B-2 Grounding Methods If you do not have any of the suggested equipment for proper grounding, have an Authorized Compaq Reseller install the part. NOTE: For more information on static electricity, or assistance with product installation, contact your Authorized Compaq Reseller.
Page 149: Power Cord Set Requirements
The appliance coupler must meet the mechanical configuration of an EN60320/IEC 320 Standard Sheet C13 Connector, for mating with the appliance outlet on the computer. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 150: Country-Specific Requirements
C-2 Power Cord Set Requirements Country-Specific Requirements Use the following table to identify the appropriate accredited agency in your country. Table C-1 Power Cord Set Requirements - By Country Country Accredited Agency Applicable Note Numbers Australia EANSW Austria Belgium CEBC Canada China CCEE...
Page 151 3-conductor, 1.0 mm conductor size. Wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7A, 125V) configuration. Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 152 Compaq Servers Troubleshooting Guide Finding on Server Documentation Cable management arm CD x, xii attaching to bracket 3-24 bracket for 3-21 Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 153 Index-2 Compaq System Configuration utility installing 5-1 default configuration Compaq Systems Reference Library System Configuration Utility CD See SRL Compaq Website xviii Device drivers Configuration loading 5-4 and management of server 1-5 Diagnostics, System Configuration diagram optional controller Utility 5-5...
Page 154 CD x requirements x installing hard drive 7-5 configuration utility 5-1 slots 7-8 Installing Rack Products CD Hard drives configuration 1-11 Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 155 CD xii Mounting bracket integrated SCSI controllers 7-6 for rack server 3-9 Intel Pentium II Xeon Processor installing in ProLiant 5500 4-6 Interlock error Navigation buttons 6-10 using LEDs to identify 1-12, Normal Run-time Behavior 6-10 4-15 Interlock system...
Page 156 Reader Online Guide accessing xiv Release latch using with server rails 3-24 Rack removal attaching server rail to server IMD blank illustrated 6-2 3-20 Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 157 Index-6 ROM 1-3 Health Logs 1-5 ROM Date field 6-9 management and configuration rack mounting bracket 3-8, 3-9 rack slide rail assembly 3-9 Safety, rack server 3-22 Server bracket SCSI attaching to server 3-21 cabling examples 7-12 Server Documentation CD ix cabling needs 7-5 Contents xii connectors...
Page 158 3-14 Pre-Failure 1-13 Template, rack server 3-14 web site, Compaq 7-5 Terminator boards Website removing for processor Ordering documentation xiv installation 4-4 Compaq ProLiant 5500 Servers Setup and Installation Guide For use with Intel Pentium II Xeon processor-based servers only...
Page 159 Index-8 Windows 3.1 Installing xi Windows 95 Installing xi Windows NT Installing x www.compaq.com xviii For use with Intel Pentium II Xeon processor-based servers only...

Compaq ProLiant 5500 Setup And Installation Manual

Chapter 1 Introduction

Chapter 2 Installation Overview

Chapter 3 Rack-Mount Server Installation

Rack-Mount Server Installation Continued

Chapter 4 Installing Hardware Components

Chapter 5 Server Configuration and Utilities

Chapter 6 Integrated Management Display

Chapter 7 Cabling

Appendix A Regulatory Compliance Notices

Appendix B Electrostatic Discharge

Appendix C Power Cord Set Requirements

Quick Links

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Summary of Contents for Compaq ProLiant 5500

Table of Contents