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2.3
Service Tools and Utilities
This section lists some of the tools and utilities available for
acceptance testing and diagnosis and gives recommendations for their
use.
2.3.1
Error Handling/Logging Tools (Compaq Analyze)
The operating systems provide fault management error detection, handling,
notification, and logging.
The primary tool for error handling is Compaq Analyze, a fault analysis utility
designed to analyze both single and multiple error/fault events. Compaq
Analyze uses error/fault data sources other than the traditional binary error
log. See Chapter 5.
2.3.2
Loopback Tests
Internal and external loopback tests are used to test the components on the I/O
connector assembly ("junk I/O") and to test Ethernet cards. The loopback tests
are a subset of the SRM diagnostics.
Use loopback tests to isolate problems with the COM2 serial port, the parallel
port, and Ethernet controllers. See the test command in Chapter 4 for
instructions on performing loopback tests.
2.3.3
SRM Console Commands
SRM console commands are used to set and examine environment variables and
device parameters. For example, the show configuration and show device
commands are used to examine the configuration, and the set envar and show
envar commands are used to set and view environment variables.
SRM commands are also used to invoke ROM-based diagnostics and to run
native exercisers. For example, the test and sys_exer commands are used to
test the system.
See Chapter 6 for information on configuration-related console commands and
environment variables. See Chapter 4 for information on running console
exercisers. See Appendix A for a list of console commands used most often on
ES45 systems.
Troubleshooting 2-9
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Table of Contents
Troubleshooting
