Tms Hardware; Nic Diagnostics - Avaya Media Processing Server 1000 Hardware Installation And Maintenance

Operation and Administration

TMS Hardware

TMS Hardware Initialization Errors
A TMS hardware initialization error indicates that one or more hardware component on the TMS is
generating an error after the TMS is reset. Hardware initialization errors include a number of
components on the base TMS card as well as any of the daughter cards attached to the base TMS
card.
Any hardware error detected affects the usability of the TMS card. Most hardware initialization errors
prevents the TMS from loading its run-time image or the ability to configure resources as required by
the application.
The following modules can be affected:
• FPGA
• Memory
• Card Initialization
- Base Card Initialization
- MDM Initialization
- ALI
- DCC
The TMS Hardware generate alarms due to the following conditions:
• defective hardware
• hardware configuration files corrupt or unreachable by TMS
• hardware or software versions incompatible
• network configuration
• bootp configuration is incorrect
Troubleshooting
Use the serial console output to isolate a configuration error from defective hardware.

NIC Diagnostics

Diagnosing NIC problems are complicated by the interaction of the redundant NIC hardware.
Master/slave arbitration between a pair of NICs in a common chassis is under control of a set of
hardware logic. A fault in a driver or receiver on either card can cause the arbitration to fail. If this
arbitration fails both cards can become master or slave. In either scenario the Ethernet connectivity
to the chassis is affected.
When you diagnose NIC problems, take care not to lose track of which card is in which physical
location, chassis number, and slot number. Simply swapping a pair of NICs between slot 7 and 8
can mask a problem with the arbitration logic that can reoccur later.
Avaya Media Processing Server 1000 Hardware Installation and Maintenance
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Comments? infodev@avaya.com
October 2014