Volume Control of IVR Messages, Roll Call and Music
The volume of IVR music, and IVR messages and Roll Call is controlled by the following system flags:
● IVR_MUSIC_VOLUME
● IVR_MESSAGE_VOLUME
● IVR_ROLL_CALL_VOLUME
To control the volume of IVR music, Roll Call and messages:
» Modify the values of the System Flags listed in the following table by selecting Setup > System
Configuration.
If these flags do not appear in the System Flags list, they must be manually added. For more
information see
Default IVR Messages
Flag
IVR_MUSIC_VOLUME
IVR_MESSAGE_VOLUME
IVR_ROLL_CALL_VOLUME
Polycom®, Inc.
System Configuration
Description
The volume of the IVR music played when a single participant is
connected to the conference varies according to the value of this flag.
Possible value range: 0-10 (Default: 2).
0 – disables playing the music
1 – lowest volume
10 – highest volume
The volume of IVR messages varies according to the value of this
flag.
Possible value range: 0-10 (Default: 2).
0 – disables playing the IVR messages
1 – lowest volume
10 – highest volume
Note: It is not recommended to disable IVR messages by setting the flag
value to 0.
The volume of the Roll Call varies according to the value of this flag.
Possible value range: 0-10 (Default: 4).
0 – disables playing the Roll Call
1 – lowest volume
10 – highest volume
Note: It is not recommended to disable the Roll Call by setting the flag
value to 0.
Flags.
IVR Services
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