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If a USB key containing no files is inserted no action is taken and the RMX remains in
Ultra Secure Mode.
To restore the RMX Default (Normal) Security Mode:
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Comprehensive Restore to Factory Defaults
Inserting a USB key containing a file named RestoreToFactoryDefault.txt and a lan.cfg file will
cause the RMX to exit Secure Mode and perform a Comprehensive Restore to Factory Defaults.
The Comprehensive Restore to Factory Defaults deletes the following files:
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In addition all the conferencing entities are deleted:
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The RMX is restored to the settings it had when shipped from the factory. The Product
Activation Key is required to re-configure the Management Network Service during the First
Entry Configuration.
Performing a Comprehensive Restore to Factory Defaults
To perform a Comprehensive Restore to Factory Defaults:
Restoring the RMX to Factory Defaults consists of the following steps:
Step 1: Backup Configuration Files. These files will be used to restore the system in Step 10.
Step 2: Configure a workstation for Direct Connection.
Step 3: Connect to the RMX and the workstation using a LAN cable.
Polycom, Inc.
Inserting a USB key containing a file named RestoreFactorySecurityDefaults.txt.
Insert a USB device or a USB key containing a file named
RestoreFactorySecurityDefaults.txt into the USB port of the RMX.
Power the RMX Off and then On.
Login using http://<Control Unit IP Address>.
CDR
Address Book
Log Files
Faults
Dump Files
Notes
Entry Queues
Profiles
Meeting Rooms
IVR Services
Default Network IP Service
Log Files
CFS license information
Management Network Service
Chapter 4-Restoring the RMX Using the USB Port
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