Main Messages And Their Remedies - Oce CS191 Phase 3 User Manual

Troubleshooting
6.8

Main messages and their remedies

Message
Original left on glass.
Matching paper size is
not available.
Select paper size.
Place paper in bypass
tray.
Original size cannot be
detected.
Select paper size.
Image will not fit on se-
lected paper size. Place
the originals different di-
rection.
This mode is not availa-
ble with XXX.
Output Tray has reached
its capacity.
Please remove all pages
from % section tray.
Input User Name and
Password to login and
press the Access key.
Input Account Name and
Password to login and
press the Access key.
Your account has
reached its maximum
color-copy (black-copy)
allowance.
Close % Section proper-
ly.
CS191 (Phase3)
Cause
The original was left on the
original glass.
Paper of a suitable size is not
loaded in a paper tray.
Paper of a suitable size is not
loaded in the bypass tray.
1) The original is not posi-
tioned correctly.
2) An original with a non-
standard size or with a size
too small to be detected is
loaded.
The image does not fit in the
paper.
Functions that cannot be
used together are selected.
Since the maximum amount
of copies for the indicated fin-
ishing tray has been exceed-
ed, the machine is unable to
make copies.
User authentication settings
have been specified. Copies
cannot be made unless a
user name and its correct
password are entered.
Account track settings have
been specified. Copies can-
not be made unless an ac-
count name and its correct
password are entered.
The limit on the number of
copies that can be made has
been reached.
Since a machine door or cov-
er is open or an option is not
installed correctly, the ma-
chine is unable to make cop-
ies.
Remedy
Remove the original from the origi-
nal glass.
Either select a different copy size or
load paper of a suitable size.
Load paper of the appropriate size
into the bypass tray.
1) Position the original correctly.
2) Select the correct paper size.
Load the document turned 90°.
Make copies using only one of the
functions.
Remove all copies from the indicat-
ed tray.
Type in your user name and pass-
word. (See "Controlling each user's
use of this machine (user authenti-
cation)" on page 3-37.)
Type in your account name and
password. (See "Controlling each
account's use of this machine (ac-
count track)" on page 3-42.)
Contact your administrator.
Make sure that all doors and covers
are closed and that all options are
installed correctly.
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