Oce CS191 Phase 3 User Manual page 351

Troubleshooting
Symptom
The edge of the printed
output is dirty.
Even though the paper
misfeed was cleared,
copies cannot be pro-
duced.
Printing with the
"2 1" or "2
Simplex/Duplex settings
are not possible.
Copying is not possible
even though the pass-
word is entered on a ma-
chine with user
authentication/account
track set.
CS191 (Phase3)
Possible cause
Is the original cover pad
dirty?
Was the selected paper size
larger than the original (with a
Zoom setting of "e1.000")?
Is the orientation of the origi-
nal different from the orienta-
tion of the paper (with a Zoom
setting of "e1.000")?
Was the copy reduced to a
size smaller than the paper
(with a reduced zoom ratio
specified)?
Are there paper misfeeds at
other locations?
Have settings been selected
2" that cannot be combined?
Did the message "Your ac-
count has reached its maxi-
mum color-copy (black-copy)
allowance." appear?
Remedy
Clean the original cover pad with a
soft cloth dampened with a mild de-
tergent. (See p. 11-5.)
Select a paper size that is the same
size as the original.
Otherwise, select the "Auto Zoom"
setting to enlarge the copy to the
selected paper size. (See p. 4-46.)
Select a paper size that is the same
size as the original. Otherwise, se-
lect a paper orientation that is the
same as that of the original.
Select a zoom ratio that adjusts the
original size to the selected paper
size. (See p. 4-46.)
Otherwise, select the "Auto Zoom"
setting to reduce the copy to the se-
lected paper size. (See p. 4-46.)
Check the touch panel for other pa-
per misfeed indications, and then
remove any misfed paper at all other
locations. (See "Paper misfeed indi-
cations" on page 6-8.)
Check the combinations of the se-
lected settings.
Contact your administrator.
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