Printing Problems - MUTOH Valuevet VJ-628X Maintenance Manual

2.3 Troubleshooting Without Error Messages
2.3.3

Printing Problems

No. Symptom
1 The printer does not print
continuously.
2 After printing, the printer
feeds an extra amount of
media.
3 Nozzles are clogged during
printing
4 Cleaning does not mend the
clogged nozzles or skewed
ink discharge.
2.3.3 Printing Problems
Table 2-8 Symptoms, Check Items and Actions for Printing Problems
Check item
1. Check if you can print with a different data.
2. Firmware on the Main side may be faulty.
3. MAIN board may be damaged.
1. Check if you can print with a different data.
2. Firmware on the Main side may be faulty.
3. MAIN board may be damaged.
1. Is ink accumulated in Flushing box?
2. Is cleaning sufficiently done?
3. Is ink adhered on Wiper?
4. Check if Wiper correctly operates in "Sen.: Wiper" in the
self-diagnosis function.
5. Print out Nozzle check pattern in "Test : Adjustment" –
"Adj : NozzleChk" in the self-diagnosis function.
6. Is Pump rotating during cleaning operation?
7. Is the nozzle surface correctly wiped?
8. Is the rank of Head actually installed the same as the
registered rank?
Action
Data may be faulty.
Upgrade Firmware on the Main side.
Replace MAIN board.
Data may be faulty.
Upgrade Firmware on the Main side.
Replace MAIN board.
If not, instruct him/her to perform daily
maintenance.
Replace Flushing box.
Perform cleaning twice in a row.
• After wiping the surface of Cleaning wiper
with the attached Cleaning stick, perform
cleaning twice in a row.
• If Cleaning wiper is sticky with ink, replace
it with a new one.
If Nozzle check pattern is correctly printed, refer
to the check item 4 for action.
• Correctly plug the connectors of MAIN
board again.
• Replace Maintenance Assy.
• Replace MAIN board.
Confirm the mounting status of Wiper, and fix it
correctly.
Input the correct Head rank.
VJ628XE-M-00
Reference
-
4.3 Working with MUTOH
Service Assistance Software
"3.5.10Replacing MAIN Board
-
4.3 Working with MUTOH
Service Assistance Software
"3.5.10Replacing MAIN Board
Operation Manual
Operation Manual
Operation Manual
"3.10.6Replacing Cap Head
Assy
"5.6.8Test Printing Menu
"3.5.10Replacing MAIN Board
"3.10.7Replacing Maintenance
Assy
"3.10.6Replacing Cap Head
Assy
"5.9.2Parameter Update Menu
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