MUTOH VJ-1624 Operation Manual
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VJ-1624 OPERATION MANUAL

1 Safety instructions

1
Safety instructions
This chapter explains the installation of this printer, warning terms that operators need to know, caution
items and warning labels on the printer main unit.
WARNING
• When installing and operating this printer, be sure to follow the directions and
warnings in this book.
1-1

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beca
March 4, 2025

How to change the auto cleaning mode to normal

1 comments:
Mr. Anderson
March 4, 2025

The provided context does not contain information on changing the auto-cleaning mode to normal on the MUTOH VJ-1624.

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Summary of Contents for MUTOH VJ-1624

  • Page 1: Safety Instructions

    VJ-1624 OPERATION MANUAL 1 Safety instructions Safety instructions This chapter explains the installation of this printer, warning terms that operators need to know, caution items and warning labels on the printer main unit. WARNING • When installing and operating this printer, be sure to follow the directions and...
  • Page 2: Types And Meanings Of Warnings

    1 Safety instructions VJ-1624 OPERATION MANUAL Types and meanings of warnings The warnings in the Operation Manual and the warning labels attached to the printer are categorized into three stages. Understand the meanings of the following warning terms and follow the contents (instructions) in this manual.
  • Page 3: Important Safety Instructions

    VJ-1624 OPERATION MANUAL 1 Safety instructions Important safety instructions This section explains general cautions that must be followed in order to use this printer safely. WARNING Do not install this printer in the following places. It may cause an injury if the printer falls down.
  • Page 4 1 Safety instructions VJ-1624 OPERATION MANUAL Take power for the printer directly from the power socket (AC 100 V - 120 V or AC 220 V - 240 V). Do not use multiple plugs on the same socket. This could generate heat and might cause fire.
  • Page 5 Moreover, normal operation after shifting (to these positions) cannot be guaranteed. Unpacking or moving this printer must be done by the following number of people. • VJ-1624: more than four persons Installing the dedicated stands on the printer must be done by the following number of people.
  • Page 6 1 Safety instructions VJ-1624 OPERATION MANUAL Move the printer maintaining a horizontal position.
  • Page 7: Handling The Warning Labels

    Avoid either organic solvents or gasoline. • It is necessary to replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local MUTOH dealer. 1.3.2 Location and type of warning labels...
  • Page 8 1 Safety instructions VJ-1624 OPERATION MANUAL Types of warning labels CAUTION Do not give a direct wind from a fan or Do not open the front cover while air conditioner to the machine. printing. Moreover. Do not touch the media while A wind may dry the ink in the head printing.
  • Page 9 VJ-1624 OPERATION MANUAL 1 Safety instructions Types of warning labels CAUTION Sharp Edges Do not touch steel belt. You may be injured.
  • Page 10: Product Overview

    VJ-1624 OPERATION MANUAL 2 Product overview Product overview This chapter explains the features of this printer along with the names and functions of each part.
  • Page 11 (1) High-speed output The new print head has realized high-speed output. For VJ-1624, the printing width of 1,615mm has been made possible. (2) Wide variety of compatible media The height of the print head is adjustable to two levels, which has made it possible to print on various paper with the width of 0.08mm to 1.3mm.
  • Page 12: Names Of Parts And Functions

    VJ-1624 OPERATION MANUAL 2 Product overview Names of parts and functions This section explains the names and functions of each part. 2.2.1 Front section Name Function Media loading lever Used for fixing or releasing media. • Lower the lever to fix the media.
  • Page 13: Rear Section

    2 Product overview VJ-1624 OPERATION MANUAL Name Function Platen Installed inside of the front cover. The heater (platen heater) to dry ink is installed inside. Pressurizing rollers Installed inside of the front cover. Press and hold the media when printing.
  • Page 14: Operation Panel

    VJ-1624 OPERATION MANUAL 2 Product overview Name Function Roll media holder Load the roll media. The flanges to attach roll media and the fixing levers to fix the roll media holders are included. Media feed slot Used for feeding media.
  • Page 15: Operation Keys

    2 Product overview VJ-1624 OPERATION MANUAL 8, 9 (1) Operation keys NOTE • The operation keys are assigned with different functions and names depending on printer status (Normal or Setup menu display). For details about printer status, refer to "2.3 Printer status".
  • Page 16: Display Section

    VJ-1624 OPERATION MANUAL 2 Product overview Name Normal Setup menu display [<] key — — [Nozzle Check] key Press and hold this key for two seconds or — more to perform Nozzle Check printing. [>] key • Sets Cleaning Mode.
  • Page 17 Displays operation status of the printer or an error message. • When an error requiring a restart (fatal malfunction for the printer operation) occurs, all lamps blink with an alarm. 7.2.3 Error requiring restart If the error persists even when the malfunction is fixed, contact your local MUTOH dealer.
  • Page 18: Setup Menu Display

    VJ-1624 OPERATION MANUAL 2 Product overview Printer status This section explains printer status. 2.3.1 Normal Printing is possible when media is loaded. The various functions for printing can be performed on the operation panel. 2.3.2 Setup menu display Various settings regarding printing can be made from the operation panel.
  • Page 19 2 Product overview VJ-1624 OPERATION MANUAL Normal [Cancel] key [Menu] key Leave the printer as it is for 3 minutes Setup Menu Display NOTE • For details on Status message, refer to "7.2.1 Status messages". 2-10...
  • Page 20: Before Using

    VJ-1624 OPERATION MANUAL 3 Before using Before using This chapter explains necessary steps before using the printer.
  • Page 21: Power Cable Connection

    • Do not route the power cable near heating appliances. NOTE • Contact your local MUTOH dealer in case of power cable damage. Follow the procedure below to install the power cable. 1. Make sure that the printer is turned OFF.
  • Page 22 VJ-1624 OPERATION MANUAL 3 Before using NOTE • The power is ON when the [Power] key of the operation panel is pressed in. Press the key once again to turn OFF the power. 2. Connect power cables (2 pieces) to the AC inlets (2 places) on the right side of the printer.
  • Page 23 3 Before using VJ-1624 OPERATION MANUAL WARNING • Do not pull out or insert the power plug with a wet hand. This could lead to an electric shock. • Make sure to use only the specified power supply (AC 100 V to 120 V or AC 220 V to 240 V).
  • Page 24 VJ-1624 OPERATION MANUAL 3 Before using NOTE • Contact the retail outlet of purchase if the earth connection cannot be established, or if the earth connection is not given. • When the power supply of the printer is ON, do not pull out the power cable from the power socket.
  • Page 25: Turning The Power On/Off

    3 Before using VJ-1624 OPERATION MANUAL Turning the power ON/OFF This section explains how to turn the printer ON/OFF. 3.2.1 Turning the power ON Follow the procedure below to turn the power ON. 1. Press the [Power] key on the operation panel to turn ON the printer.
  • Page 26 VJ-1624 OPERATION MANUAL 3 Before using NOTE • If the High lamp on the operation panel lights up in green, the head height is set to High. Return the head height to Low before turning the power OFF. 4.2.5.2 When returning the print head to the original position 2.
  • Page 27 3 Before using VJ-1624 OPERATION MANUAL NOTE • If there is a problem during turning OFF operation, a message is displayed on the operation panel and the printer may stop operating. If operation stops, refer to "7 Troubleshooting" and deal with the problem.
  • Page 28: Installing Ink Cartridges

    VJ-1624 OPERATION MANUAL 3 Before using Installing ink cartridges This section describes the procedure to install the ink cartridges and high capacity pack adapter. CAUTION • Before operation, make sure to read the Material Safety Data Sheet (MSDS). • When handling ink cartridges or ink packs, pay attention so that ink does not get into your eyes or stick to your skin.
  • Page 29: Installing 220Ml Ink Cartridges

    • For types and details of ink cartridges and ink packs, contact your local MUTOH dealer. • Do not give ink cartridges or ink packs strong shakes.
  • Page 30 VJ-1624 OPERATION MANUAL 3 Before using • The printer starts the initializing operation. • After the initial operation is compete, "Start Ink Charge – > E" is displayed on the operation panel. 2. Press the [Enter] key on the operation panel.
  • Page 31 3 Before using VJ-1624 OPERATION MANUAL Name Cleaning cartridge Ink cartridge slots • When all cleaning cartridges are installed, "Busy-Washing" is displayed on the operation panel, and the printer starts charging the cleaning fluid. • When the cleaning fluid has been charged, "Remove Cartridges" is displayed on the operation panel.
  • Page 32 VJ-1624 OPERATION MANUAL 3 Before using • Insert the ink cartridge all the way to the end of the slot. Name Ink cartridge Ink cartridge slot K Ink cartridge slot C Ink cartridge slot M Ink cartridge slot Y •...
  • Page 33: Installing 440Ml Ink Cartridges

    If there is no improvement in the print result even after refill a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3.2 Installing 440ml ink cartridges Follow the procedure below to install the ink cartridge.
  • Page 34 VJ-1624 OPERATION MANUAL 3 Before using • The printer starts the initializing operation. • After the initial operation is compete, "Start Ink Charge – > E" is displayed on the operation panel. 3. Press the [Enter] key on the operation panel.
  • Page 35 3 Before using VJ-1624 OPERATION MANUAL Name Cleaning cartridge Ink cartridge slots • When all cleaning cartridges are installed, "Busy-Washing" is displayed on the operation panel, and the printer starts charging the cleaning fluid. • When the cleaning fluid has been charged, "Remove Cartridges" is displayed on the operation panel.
  • Page 36 VJ-1624 OPERATION MANUAL 3 Before using 7. Press the [Enter] key on the operation panel. • "Insert InkCartridges" is displayed on the operation panel. 8. Take out the ink cartridge from the bag and shake it gently two to three times and insert it into the printer.
  • Page 37: Installing High Capacity Pack Adapters (Option)

    If there is no improvement in the print result even after refill a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3.3 Installing high capacity pack adapters (option) Use the optional high capacity pack adapters to use the 1000ml ink packs on this printer.
  • Page 38 VJ-1624 OPERATION MANUAL 3 Before using Name Ink cartridge slot • If the insertion angle of the ink cartridge is not horizontal, change the angle. 3.3.5 Changing the angle of the ink cartridge slot 2. Turn the printer ON. •...
  • Page 39 3 Before using VJ-1624 OPERATION MANUAL 4. Take out the cleaning fluid packs (4 pieces) from the bag. 5. Install the cleaning fluid pack and smart chip card to the high capacity pack adapters. NOTE • To install or remove the cleaning fluid pack and smart chip card to/from the high capacity pack adapter, refer to the operation manual included with high capacity pack adapter.
  • Page 40 VJ-1624 OPERATION MANUAL 3 Before using Name High capacity pack adapter • "Busy-Washing" is displayed on the operation panel and the printer starts head cleaning. • When head cleaning is complete, "Wash retry? No" is displayed on the operation panel.
  • Page 41 3 Before using VJ-1624 OPERATION MANUAL NOTE • When there is remaining cleaning fluid pack and smart chip card, clarify the corresponding pack and card, and store it as a set. 10. Install the ink pack and smart chip card to high capacity pack adapter.
  • Page 42: When Using The High Capacity Pack Adapter For The Printer Whose Ink Is Charged For The First Time

    Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3.4 When using the high capacity pack adapter for the printer...
  • Page 43: Changing The Angle Of The Ink Cartridge Slot

    3 Before using VJ-1624 OPERATION MANUAL 3.3.5 Changing the angle of the ink cartridge slot The angle of the ink cartridge slot of this printer varies depending on the capacity of ink cartridges (or ink packs). Follow the procedure below to change the angle.
  • Page 44 VJ-1624 OPERATION MANUAL 3 Before using Name Ink cartridge slot 2. To unlock, return the ink cartridge slot to the original position. Name Ink cartridge slot 3. Rotate the ink cartridge slot by 90 degrees downward. Name Ink cartridge slot 4.
  • Page 45: Loading Roll Media

    This section explains how to load and set media, and settings for each media type. NOTE • Refer to the following for details about handling media. 4.2 Media • For details of the recommended media, contact your local MUTOH dealer. 3.4.1 Loading roll media This section describes the procedure to load the roll media.
  • Page 46 VJ-1624 OPERATION MANUAL 3 Before using Name Roll media holder (Left) Roll media holder (Right) Roll media Fixing lever 2. Fix the roll media holder (Left). Name Roll media holder (Left) Fixing lever 3-27...
  • Page 47 3 Before using VJ-1624 OPERATION MANUAL 3. Set the roll media to the roll media holder (Left). Name Roll media holder (Left) Roll media 4. Set the roll media to the roll media holder (Right) and fix the fixing lever.
  • Page 48: Setting Roll Media

    VJ-1624 OPERATION MANUAL 3 Before using Name Roll media holder (Left) Roll media holder (Right) Roll media Fixing lever 3.4.2 Setting Roll Media This section explains how to set the roll media. Follow the procedure below to set roll media.
  • Page 49 3 Before using VJ-1624 OPERATION MANUAL • "Media End" is displayed on the operation panel. 2. Raise the media loading lever. Name Media loading lever • "Lever Up" is displayed on the operation panel. 3. Open the front cover. Name Front cover 4.
  • Page 50 VJ-1624 OPERATION MANUAL 3 Before using Name Roll media Media feed slot 5. Pull the roll media out about 1 m from the front media feed slot which is located inside of the front cover. Name Roll media Media feed slot 6.
  • Page 51 3 Before using VJ-1624 OPERATION MANUAL Name Roll media Media loading mark NOTE • When setting the roll media, set both sides of the media at least 5 mm away from the edge of the pressurizing roller. Slippage or creases may occur during printing.
  • Page 52 VJ-1624 OPERATION MANUAL 3 Before using Name Roll media Pressurizing rollers 7. If the edge of the roll media is set less than 5 mm from the edge of the pressurizing roller, follow the procedure below to adjust the position of the roll media.
  • Page 53 3 Before using VJ-1624 OPERATION MANUAL 8. Lower the media loading lever. Name Media loading lever NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 4.4.3 Cutting media • When you increase the pressure for the media, lower the media loading lever further as shown below.
  • Page 54: Setting The User Type Setting

    VJ-1624 OPERATION MANUAL 3 Before using Name Front cover • The Media type setup menu is displayed on the operation panel. • To change the media type, follow "3.4.3 Setting the User Type Setting" and set the media type. 3.4.3 Setting the User Type Setting This section explains how to set the user type setting.
  • Page 55 3 Before using VJ-1624 OPERATION MANUAL • Refer to the following for setting media. 3.4.2 Setting Roll Media 2. Press the [+] key or [-] key to select the user type setting. 3. Press the [Enter] key on the operation panel.
  • Page 56: Test Print

    VJ-1624 OPERATION MANUAL 3 Before using Test print Follow the procedure below to perform Test printing to confirm that the printer works correctly. 1. Turn ON the printer and load the roll media. 3.4.2 Setting Roll Media 2. Confirm that the printer functions normally.
  • Page 57 3 Before using VJ-1624 OPERATION MANUAL • "Test1: Nozzle Check" is displayed on the operation panel. • The display shifts to the Test Print menu. 5.2 Test Print Menu 4. Press the [+] key or [–] key on the operation panel to select an item for printing from the following items.
  • Page 58: Nozzle Check

    VJ-1624 OPERATION MANUAL 3 Before using • Refer to the following for details on each of the print list items. 3.5.1 Nozzle check to 3.5.3 Setup print 6. Repeat step 4 to step 5 when performing test print for other items.
  • Page 59: Mode Print

    3 Before using VJ-1624 OPERATION MANUAL 3.5.2 Mode print Used to confirm the following printing conditions. • PrintMode • Effect • Preset Pre heater temperature • Preset platen-heater temperature • Preset dryer temperature • Adjustment value • Refer to the following for printing procedure.
  • Page 60 VJ-1624 OPERATION MANUAL 3 Before using • Refer to the following for printing procedure. 3.5 Test print 3-41...
  • Page 61: Standard Adjust Print

    3 Before using VJ-1624 OPERATION MANUAL Adjust Print It is used for optimizing the quality of image prints (micro alignment). This printer has the following adjustment methods. Adjustment Description Reference method Standard Adjusts only the print mode in the user type setting which is 3.6.1 Standard Adjust Print...
  • Page 62: Standard Confirmation Pattern

    VJ-1624 OPERATION MANUAL 3 Before using 2. Perform rough adjustment when the misalignment is big. 3.6.1.2 Standard Rough Adjustment Pattern Perform micro adjustment when the misalignment is small. 3.6.1.3 Standard Micro Adjustment Pattern NOTE • Perform rough adjustment first when the amount of misalignment cannot be judged.
  • Page 63 3 Before using VJ-1624 OPERATION MANUAL c. Press the [Enter] key on the operation panel. • "User: TypeXX" (XX is a number between 1 and 30) is displayed on the operation panel. d. Press the [+] key or [–] key to select the type of media to load.
  • Page 64 VJ-1624 OPERATION MANUAL 3 Before using g. Press the [>] key on the operation panel. • "Adj.Print1: Standard" is displayed on the operation panel. h. Press the [+] key or [–] key to select "Adj.Print1: Standard>". i. Press the [Enter] key on the operation panel.
  • Page 65 3 Before using VJ-1624 OPERATION MANUAL • "Adj.1: Confirm Ptn." is displayed on the operation panel. • The display enters the Adjust Print menu. 5.1.1.1.3 Adjust Print menu 3. Press the [Enter] key on the operation panel. • "Warming Up", and then "Warming Up Skip -> E" are displayed.
  • Page 66: Standard Rough Adjustment Pattern

    VJ-1624 OPERATION MANUAL 3 Before using • After the confirmation pattern is printed, "Adj.1: Confirm Ptn." is displayed on the operation panel. 4. Confirm that the confirmation pattern printing result is as follows. a. When the printing result is OK;...
  • Page 67 3 Before using VJ-1624 OPERATION MANUAL 3. Press the [Enter] key on the operation panel. • The printer starts printing a rough adjustment pattern. • The pattern images are printed on both paper edges and the center of the media.
  • Page 68: Standard Micro Adjustment Pattern

    VJ-1624 OPERATION MANUAL 3 Before using NOTE • When you press the [Cancel] key, the input operation is not executed and "Adj.2: Rough Pattern" is displayed on the operation panel. 7. Press the [Enter] key on the operation panel. •...
  • Page 69 3 Before using VJ-1624 OPERATION MANUAL 3. Press the [Enter] key on the operation panel. • "Warming Up", and then "Warming Up Skip -> E" are displayed. NOTE • To start printing during warming up, press the [Enter] key while "Warming Up Skip -> E" is displayed.
  • Page 70 VJ-1624 OPERATION MANUAL 3 Before using NOTE • "4" is the current setting value. 5. "Pattern *: 4" (* indicates a pattern name as shown below) is displayed on the operation panel. • The pattern name (*) differs depending on the set print mode.
  • Page 71: Custom Adjustment Pattern

    3 Before using VJ-1624 OPERATION MANUAL • The value is set in the "Pattern: *" (* indicates a number from 1 to 7). • The operation panel display returns to "Adj.3: Fine Pattern". 3.6.2 Custom Adjustment Pattern All patterns from A to F can be adjusted.
  • Page 72: Custom Confirmation Pattern

    VJ-1624 OPERATION MANUAL 3 Before using 3. Print the confirmation pattern and check if the printer is adjusted properly. 3.6.2.1 Custom Confirmation Pattern 4. If the printer is not adjusted, go back to Step 2. NOTE • When you are not satisfied with the result of rough adjustment, perform micro adjustment.
  • Page 73 3 Before using VJ-1624 OPERATION MANUAL c. Press the [Enter] key on the operation panel. • "User: TypeXX" (XX is a number between 1 and 30) is displayed on the operation panel. d. Press the [+] key or [–] key to select the type of media to load.
  • Page 74 VJ-1624 OPERATION MANUAL 3 Before using g. Press the [>] key on the operation panel. • "Adj.Print1: Standard" is displayed on the operation panel. h. Press the [+] key or [–] key to select "Adj.Print2: Custom>". i. Press the [Enter] key on the operation panel.
  • Page 75 3 Before using VJ-1624 OPERATION MANUAL • "Adj.1: Confirm Ptn." is displayed on the operation panel. • The display enters the Adjust Print menu. 5.1.1.1.3 Adjust Print menu 3. Press the [Enter] key on the operation panel. • "Warming Up", and then "Warming Up Skip -> E" are displayed.
  • Page 76 VJ-1624 OPERATION MANUAL 3 Before using • After the confirmation pattern is printed, "Adj.1: Confirm Ptn." is displayed on the operation panel. 4. Confirm that the confirmation pattern printing result is as follows. • Check each of the confirmation patterns A to F.
  • Page 77: Custom Rough Adjustment Pattern

    3 Before using VJ-1624 OPERATION MANUAL • Perform micro adjustment when the misalignment is small. • When all patterns A to F require adjustment: 3.6.2.3.1 Adj. PatternALL • When any pattern of A to F requires adjustment: 3.6.2.3.2 Each Adjust Patterns 3.6.2.2...
  • Page 78 VJ-1624 OPERATION MANUAL 3 Before using • A rough adjustment pattern for print quality adjustment is printed after warming up. • The pattern images are printed on both paper edges and the center of the media. • Six rough adjustment patterns will be printed. Input setting value for each pattern.
  • Page 79: Custom Micro Adjustment Pattern

    3 Before using VJ-1624 OPERATION MANUAL NOTE • When you press the [Cancel] key, the input operation is not executed and "Adj.2: Rough Pattern" is displayed on the operation panel. 7. Press the [Enter] key on the operation panel. •...
  • Page 80: Adj. Patternall

    VJ-1624 OPERATION MANUAL 3 Before using Menu Name Description Reference Custom Micro Adj. PatternALL Adjust all confirmation patterns A to F. 3.6.2.3.1 Adj. PatternALL Adjustment Each Adjust Adjust all confirmation patterns A to F. Pattern 3.6.2.3.2 Each Adjust Patterns Patterns 3.6.2.3.1...
  • Page 81 3 Before using VJ-1624 OPERATION MANUAL • An adjust print pattern for print quality adjustment is printed after warming up. Six micro adjustment patterns will be printed. Input setting value for each pattern. • Regarding adjust print patterns, the same patterns are printed repeatedly on both edges and the center of the paper.
  • Page 82: Each Adjust Patterns

    VJ-1624 OPERATION MANUAL 3 Before using NOTE • When you press the [Cancel] key, the input operation is not executed and "Adj.3: Fine Ptn. ALL" is displayed on the operation panel. 7. Press the [Enter] key on the operation panel.
  • Page 83 3 Before using VJ-1624 OPERATION MANUAL 3. Press the [Enter] key on the operation panel. • "Warming Up", and then "Warming Up Skip -> E" are displayed. NOTE • To start printing during warming up, press the [Enter] key while "Warming Up Skip -> E" is displayed.
  • Page 84 VJ-1624 OPERATION MANUAL 3 Before using NOTE • "4" is the current setting value. 5. "PatternA: 4" is displayed on the operation panel. 6. Press the [+] key or [–] key to enter the number that you selected in Step 4.
  • Page 85: Connecting The Printer To Pc

    3 Before using VJ-1624 OPERATION MANUAL Connecting the printer to PC This section explains how to connect the printer and a PC. 3.7.1 System requirements The following are the system requirements for this printer. Operating system Windows 2000 Professional, Windows XP Professional, Windows Vista Business, Windows...
  • Page 86 VJ-1624 OPERATION MANUAL 3 Before using Name Network interface cable Network interface cable connector 3. Connect the other connector of the network interface cable to your PC. • About connecting to your PC, refer to the operation manual included with the PC.
  • Page 87: Handling The Printer

    VJ-1624 OPERATION MANUAL 4 Handling the printer Handling the printer This chapter explains how to handle the printer.
  • Page 88: Print Flow Chart

    4 Handling the printer VJ-1624 OPERATION MANUAL Print flow chart The following flow chart illustrates the procedure to perform printing with the printer. Refer to each section as required. 1. Create print data. Create print data with application software. ↓...
  • Page 89 VJ-1624 OPERATION MANUAL 4 Handling the printer NOTE • Do not open the front cover and maintenance cover during printing. If the front cover/maintenance cover is opened, printing will be interrupted. Printing restarts if you close the front cover/maintenance cover. However, the result of your print is...
  • Page 90: Media Type

    Select the appropriate media according to the usage. NOTE • For details of the recommended media, contact your local MUTOH dealer. • If failures or malfunctions of the printer occur by the use of media that is not dedicated: • The printer will not be covered by the warranty and repair expenses will be paid by the customer.
  • Page 91: Precaution On Storing Media

    VJ-1624 OPERATION MANUAL 4 Handling the printer NOTE • Use recommended media under an appropriate environment. The appropriate temperature and humidity for printing are as follows. Temperature Humidity 22 C to 30 C 40% to 60% Guaranteed range of printing accuracy...
  • Page 92: Head Height Adjustment

    4 Handling the printer VJ-1624 OPERATION MANUAL a=Max. 15mm b=5mm to 25mm c=5mm d=5mm to 25mm Printable Area 4.2.5 Head height adjustment Printing with high printing rate or using strongly-curved media can cause print heads to rub. Changing the distance from the print head surface to media(head height) may allow you to avoid head rub.
  • Page 93 VJ-1624 OPERATION MANUAL 4 Handling the printer 2. Change the head height by moving the head height adjustment lever (orange). NOTE • Do not raise the head height adjustment lever higher than the following position. Doing so may damage the printer.
  • Page 94: When Returning The Print Head To The Original Position

    4 Handling the printer VJ-1624 OPERATION MANUAL 4.2.5.2 When returning the print head to the original position NOTE • Do not open the front cover or change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
  • Page 95: Procedure For The Media Feed Compensation Value

    VJ-1624 OPERATION MANUAL 4 Handling the printer 3. Close the front cover. Name Front cover 4.2.6 Media feed compensation This section explains the Media feed compensation. The feeding length depends on the media type. The following or similar results may be seen in prints.
  • Page 96 4 Handling the printer VJ-1624 OPERATION MANUAL • "User: Type 1" is displayed on the operation panel. d. Press the [+] key or [-] key on the operation panel to select the media type to use. e. Press the [Enter] key on the operation panel.
  • Page 97 VJ-1624 OPERATION MANUAL 4 Handling the printer Name FeedLength Media feeding direction • When the initial adjustment printing is complete, the printer enters Normal. c. After the initial adjustment printing, cut the media. 4.4.3 Cutting media 3. Measure the distance between the two pluses in the initial adjustment print using a ruler.
  • Page 98 4 Handling the printer VJ-1624 OPERATION MANUAL Name FeedLength Media feeding direction • When the Confirm Print is complete, the printer enters Normal. d. After the confirmation adjustment printing, cut the media. 4.4.3 Cutting media 6. Measure the distance between the two pluses in the confirmation adjustment print using a ruler. Then, confirm that the distance matches the feeding length when printing.
  • Page 99 VJ-1624 OPERATION MANUAL 4 Handling the printer 0.05 Current adjustment value 0.05 • After the micro adjustment printing is completed, "PF4:Micro Print" is displayed on the operation panel. 8. Refer to the illustrations below and check the printing result. Input the adjustment value 9.
  • Page 100: How To Fix The Media Firmly

    4 Handling the printer VJ-1624 OPERATION MANUAL b. Press the [Enter] key on the operation panel. • "Micro Change: 0.00%" is displayed on the operation panel. c. Press the [+] key or [–] key and enter the micro adjustment value according to the printing result in Step 7.
  • Page 101 VJ-1624 OPERATION MANUAL 4 Handling the printer 1. Display the Side Margin menu on the operation panel. a. Press the [Menu] key on the operation panel. • "Menu1: Setup>" is displayed on the operation panel. • The operation panel shifts to the Setup menu display.
  • Page 102 Using the printer with deformed media plates may damage the grid roller or print heads. Contact your local MUTOH dealer. NOTE • If there is interference with the media as it is fed through the printer after the media holder plates have been installed, the media holder plates should not be used.
  • Page 103 VJ-1624 OPERATION MANUAL 4 Handling the printer Name Roll media Media holder plate 4-17...
  • Page 104: Menu Setups On The Operation Panel

    4 Handling the printer VJ-1624 OPERATION MANUAL Menu setups on the operation panel 4.3.1 Menu setup procedure Follow the procedure below to configure each setup menu. 1. Confirm that the operation panel is Normal. 2. Press the [Menu] key on the operation panel.
  • Page 105 VJ-1624 OPERATION MANUAL 4 Handling the printer 4. The setting in the blinking part on the LCD monitor of the operation panel can be changed. Press the [+] key or [-] key to change the setting. 5. To save the changed setting, press the [Enter] key on the operation panel.
  • Page 106: Panel Setup Menu Overview

    4 Handling the printer VJ-1624 OPERATION MANUAL • The previous setup menu is displayed. • When the main menu is displayed, the screen turns to Normal. 4.3.2 Panel setup menu overview This section explains the Panel setup menu of the printer.
  • Page 107: Operating From The Operation Panel

    VJ-1624 OPERATION MANUAL 4 Handling the printer Operating from the operation panel This section explains various functions that can be operated from the operation panel. • For names and functions of each key, refer to "2.2.3 Operation panel". 4.4.1 Feeding media You can feed the roll media at a position that you want.
  • Page 108: Cutting Media

    4 Handling the printer VJ-1624 OPERATION MANUAL • The printer operates as follows. Printer status Operation with the [Cancel] key pressed for two seconds During printing Terminates the printing, and deletes one data remaining in the printer. Receiving data/analyzing data Deletes the data already received and converted.
  • Page 109: Cutting Media Manually

    VJ-1624 OPERATION MANUAL 4 Handling the printer • The printer feeds the roll media to the length of the margin and cuts the media. NOTE • When loading the new roll media, cut the front edge of the media if it is not straight.
  • Page 110 4 Handling the printer VJ-1624 OPERATION MANUAL Name Front cover 4. Place a razor blade on the media cut groove on the media guide, and cut the roll media. CAUTION • Pay attention to the following points when cutting roll media.
  • Page 111: Procedure For Changing And Confirming Settings While Printing

    VJ-1624 OPERATION MANUAL 4 Handling the printer NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 4.4.5 Changing and confirming settings while printing While the printer is operating, you can change or confirm settings for the Panel setup menu.
  • Page 112: Settings That Can Be Changed Or Confirmed While Printing

    4 Handling the printer VJ-1624 OPERATION MANUAL 4.4.5.2 Settings that can be changed or confirmed while printing NOTE • When you change a setting during operation, be sure to select "Backup" to save the setting that you changed. If the printer returns to Normal without "Backup" being selected, the changed setting is not saved.
  • Page 113: Start Printing During Warm Up

    VJ-1624 OPERATION MANUAL 4 Handling the printer • The printer pauses printing. • "PrintRestart -> ENTER" is displayed on the operation panel. 3. To restart printing, press the [Enter] key on the operation panel. • The printer restarts printing. 4.4.7...
  • Page 114 4 Handling the printer VJ-1624 OPERATION MANUAL • The printer starts printing. 4-28...
  • Page 115: Using Spectrophotometer (Spectrovue Vm- 10)

    The optional spectrophotometer (SPECTROVUE VM-10) can be attached to print and measure the color target. Performing color calibration or profiling of the printer by using RIP software compatible with SPECTROVUE VM-10 enables printing with more accurate colors. For more information about the option, contact your local MUTOH dealer. Follow the procedure below. NOTE •...
  • Page 116 4 Handling the printer VJ-1624 OPERATION MANUAL • "Printing" is displayed on the operation panel. • After printing is complete, "Attaching instrument [ENTER]" is displayed on the operation panel. NOTE • Do not open the covers or move media loading lever during printing.
  • Page 117 VJ-1624 OPERATION MANUAL 4 Handling the printer Name Maintenance cover NOTE • When a certain time has passed without opening the maintenance cover, the print head returns toward the right side of the printer to protect the print head. "Attaching instrument [ENTER]"...
  • Page 118 4 Handling the printer VJ-1624 OPERATION MANUAL Name Spectrophotometer Release buttons Print head section Connector NOTE • Make sure that spectrophotometer is NOT installed at an angle, and that there in no gap between the connector and spectrophotometer. 10. Press the [Enter] key.
  • Page 119 VJ-1624 OPERATION MANUAL 4 Handling the printer Name White reference plate Plate installation place NOTE • Before measuring the color target, make sure that the white side of the white reference plate is facing up. If the black side is facing up, it will not be measured accurately.
  • Page 120 4 Handling the printer VJ-1624 OPERATION MANUAL • After measuring is complete, "Detaching instrument [ENTER]" is displayed on the operation panel. NOTE • Color measurement starts either automatically or manually, depending on the RIP software feature. The steps above are for manual measurement.
  • Page 121 VJ-1624 OPERATION MANUAL 4 Handling the printer Name Maintenance cover 16. While pressing the release buttons on both sides of spectrophotometer, pull it forward to remove it from the print head. Name Spectrophotometer Release buttons Print head section 17. Firmly pinch the tabs on both sides of the connector cap with your fingers, and install it to the connector at the print head.
  • Page 122 4 Handling the printer VJ-1624 OPERATION MANUAL Name Connector cap Tabs Print head section Connector 18. Press the [Enter] key. • "Wait for a while..." is displayed on the operation panel. • "Remove white plate then close mainte. cover." is displayed on the operation panel.
  • Page 123 VJ-1624 OPERATION MANUAL 4 Handling the printer 20. Close the maintenance cover. • "Ready to Print" is displayed on the operation panel. • For the subsequent operations, follow the instructions of the RIP software. Name Maintenance cover 4-37...
  • Page 124: Panel Setup Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu Panel setup menu The section explains the Setup menu of the printer. Setup item Description Setup menu Various settings of the printer are configured. 5.1 Setup menu Test Print menu Performs nozzle check of the print head and setup list.
  • Page 125: Setup Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Setup menu Various settings of the printer are configured. Setup item Description User Type Sets the user type setting for printing. • [Enter] key: shifts to the sub menu. 5.1.1 User Type menu Spitting Sets up the flushing operation while printing.
  • Page 126 VJ-1624 OPERATION MANUAL 5 Panel setup menu Setup item Description Slant Check Sets up slanting detection during media loading. • [Enter] key: shifts to the sub menu. 5.1.14 Slant Check menu Auto Cleaning Sets up the time for auto cleaning during standby, before printing, and during printing.
  • Page 127: User Type Menu

    • End detection of roll media cannot be performed, etc. The problems caused by the use of the media other than recommended one will not be covered by the warranty and repair expenses will be paid by the customer. For details, contact your local MUTOH dealer.
  • Page 128: Printmode Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Type 1 to 30 PrintMode Sets up the print mode according to the usage of print data or print speed. • [Enter] key: shifts to the sub menu. 5.1.1.1.1 PrintMode menu Effect Sets up the Effect menu.
  • Page 129 5 Panel setup menu VJ-1624 OPERATION MANUAL Setup item Setting Description Mode Quality 1 Set the print mode. • Quality 1 to 4: Quality 2 Suitable for printing photographs. Set this when high quality print is required. Quality 3 • Graphics 1 to 2: Quality 4 Suitable for printing photographs.
  • Page 130: Effect Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu PrintMode Resolution Pass Direction Quality 1 1440 x 1440dpi 16 times Uni (unidirectional) Quality 2 1440 x 1440dpi 16 times Bi (bi-idirectional) Quality 3 720 x 1440dpi 8 times Uni (unidirectional) Quality 4...
  • Page 131: Adjust Print Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Setup item Setting Description Effect <None> *1 The Effect function is not used. Wave The printing joint will be the wave form. The print quality may be improved than None. <Fog> *1 The printing joint will shade off.
  • Page 132 VJ-1624 OPERATION MANUAL 5 Panel setup menu NOTE • This printer was adjusted at the factory shipment so that it obtains the optimum printing quality. Adjust the quality if the print quality changes after the installation environment or the media is changed.
  • Page 133 5 Panel setup menu VJ-1624 OPERATION MANUAL Setup item Setting Description Custom Custom Confirmation Pattern Print the confirmation patterns A to F for print adjustment. Check before adjusting. 3.6.2.1 Custom Confirmation Pattern Custom Rough Adjustment Perform this adjustment when the misalignment is big.
  • Page 134 VJ-1624 OPERATION MANUAL 5 Panel setup menu (1) Init.Adj.Print menu Performs Initial Adjust Print. Setup item Setting Description FeedLength 100mm to <250mm> to Changes the length (feed length) of the media feed direction 500mm for initial adjust print. • [Enter] key: Determines the setting.
  • Page 135: Micro Adj.change Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Setup item Setting Description Micro Adj. Print Printing Prints the following PF pattern (micro adjustment) with a focus on the micro adjustment value. • 0%, ±0.05%, ±0.1%, ±0.2% — • [Cancel] key: shifts to the previous menu.
  • Page 136: Platen Heater Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Pre heater Off / <30 °C> to 50 °C Sets the temperature of the pre-heater. 1.Roll media 2.Pre heater 3.Print head — • [Enter] key: saves the setting and shifts to the previous menu.
  • Page 137: Dryer Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Setup item Setting Description Platen heater Off / <30 °C> to 50 °C Sets the temperature of the platen heater. 1.Roll media 2.Platen heater 3.Print head — • [Enter] key: saves the setting and shifts to the previous menu.
  • Page 138: Vacuum Fan Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Dryer Off / <30 °C> to 50 °C Sets the temperature of the dryer. 1.Roll media 2.Dryer 3.Print head — • [Enter] key: saves the setting and shifts to the previous menu.
  • Page 139 5 Panel setup menu VJ-1624 OPERATION MANUAL NOTE • When Spitting is set to "Off", the nozzle will become easily clogged because spitting is not performed. In this instance, print quality cannot be guaranteed. • When the spitting setting is "On Media", the maximum printable media width becomes 16mm shorter.
  • Page 140: Spitting Pass Count Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Spitting <On> Perform the flushing operation on the flushing box located on the origin side for every shuttle. • [Enter] key: saves the setting and shifts to the sub menu.
  • Page 141: Side Margin Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Spitting setting Return Count setting Operation On Media 1 time Performs the spitting operation on the flushing box on the origin side every time the print head returns to the origin position. Flushing is performed over the media every time the print head shuttles back and forth.
  • Page 142: Media Initial Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu NOTE • When the spitting menu is set to "On Media", the maximum printable media width becomes 16mm shorter. Therefore, the side margins become "value set on side margin menu" +8mm. The media is not detected.
  • Page 143: Media Width Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL NOTE • Set the media width that is set in the Media Width menu when setting "Off" in the Media detection menu. 5.1.5 Media Width menu • When the Media detection menu is set to "Off", the media cannot be cut automatically.
  • Page 144: Output Mode Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu (1) Media Width menu NOTE • Setting a larger value than the media width set in the Media Width menu may cause ink to leak on the media or printer. Setup item Setting...
  • Page 145: Ink Drying Time Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Setup item Setting Description Output mode <Off> Set when not cutting the media automatically after printing. (Set it to "Off" even when cutting the media manually.)) Take-up Set when using the take-up unit.
  • Page 146: Origin Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Method of Cut SingleCut-2 steps Cuts at a shorter process than SingleCut-3 steps method. Suitable for media with a narrow width. <SingleCut-3 steps> Normal cutting method. DoubleCut-2 steps Set when the media is not cut with SingleCut-2 steps method.
  • Page 147 5 Panel setup menu VJ-1624 OPERATION MANUAL Setup item Setting Description Origin • X (media feeding distance): Change the print head position and media feeding distance with the following -15000 mm to 15000 mm keys. • Y (print head transferring •...
  • Page 148: Prev. Stick Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu 5.1.9 Prev. Stick menu Sets up to prevent media from sticking when printing starts. NOTE • When the Output Mode menu is set to "Take-up", the setting for the Prev. Stick menu is disabled.
  • Page 149: Multi Strike Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Setup item Setting Description CR Movement Data The print head moves the range of the print data width. The printing speed will be improved since the moving range of the print head is optimized.
  • Page 150: Slant Check Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Strike Wait <0.0 sec.> to 0.1 sec. to 5.0 Sets the overwrite wait time. sec. — • [Enter] key: saves the setting and shifts to the previous menu. • [Cancel] key: cancels the setting and shifts to the previous menu.
  • Page 151: Idle Auto Cleaning

    5 Panel setup menu VJ-1624 OPERATION MANUAL 5.1.15.1 Idle Auto Cleaning Set the auto cleaning interval for standby mode. Setup item Setting Description WaitingTime Off - 10 mins - <360 mins> - Sets the time for auto-cleaning in WaintingTime mode.
  • Page 152: Ink Status Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu 5.1.16 Ink Status menu Displays the various information of smart chips. NOTE • To display the various information of Smart chips, use genuine ink and S/C cards. If ink cartridges other than genuine ink cartridges are used, ink status will not be displayed correctly.
  • Page 153: Exhaust Fan Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Setup item Setting Description Length 1 m to <30 mm> to 99 mm Sets the roll media length. — • [Enter] key: saves the setting and shifts to the previous menu. • [Cancel] key: cancels the setting and shifts to the previous menu.
  • Page 154: Cr Maintenance Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu 5.1.20 CR Maintenance menu Performs maintenance. Used in the following cases. • Cleaning the cleaning wiper 6.2.4 Cleaning the cleaning wiper • Cleaning around the print head 6.2.5 Cleaning around the print head •...
  • Page 155: Ip Address Menu

    (20 %). PF Motor • The part should be changed when all of the asterisks have disappeared, and "Change" is displayed. Contact your local MUTOH dealer to ask for replacing parts. — • [Cancel] key: shifts to the previous menu.
  • Page 156: Gateway Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu NOTE • Be sure to set the subnet mask after consulting the network administrator. Setup item Setting Description Subnet Mask 000.000.000.000 to Change the subnet mask by operating the following keys. <255.255.255.000> to •...
  • Page 157: Test Print Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Test Print Menu Performs nozzle check of the print head and setup list. • Refer to the following for the operation procedure of test print. 3.5 Test print Setup item Description Nozzle Check Perform the nozzle check printing.
  • Page 158: Cleaning Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu Cleaning menu Performs head cleaning. • Head cleaning can be operated when the printer is Normal. Refer to the following for operation procedures. 6.2.3 Head cleaning Setup item Description Short Discharges smaller amount of ink compared to "Normal".
  • Page 159: Menu Option Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Menu Option menu Sets up the contents of the Setup menu. You can make setup items that you do not normally use invisible. Switch the setting "On (displayed)" to "Off (undisplayed)" using the [<] key or [>] key on the operation panel.
  • Page 160 VJ-1624 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Strike Wait Sets up whether to display the Strike Wait menu. <On> Slant Check Sets up whether to display the Slant Check menu. <On> Auto Cleaning Sets up whether to display the Auto Cleaning menu.
  • Page 161: Version Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Version menu Displays the versions of the firmware. Setup item Setting Description Ver. M/C *.**(Main side)/ Displays the versions of the firmware of the main side (M) and *.**(Controller side) controller side (C).
  • Page 162: Sleep Mode Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu Sleep Mode menu Sleep mode settings are configured. When you activate sleep mode, the printer operates as follows. • The exhaust fan stops. • The vacuum fan stops. • All heaters stop. •...
  • Page 163: Sleep Mode Start Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL NOTE • During Sleep Mode, even if the set amount of time has passed, print-head cleaning is not performed under the following circumstances. • The front cover is open. • Maintenance cover is open.
  • Page 164 VJ-1624 OPERATION MANUAL 5 Panel setup menu NOTE • If the printer is under one of the following conditions while shifting to the Sleep Mode, "Don’t Start Sleep Mode" is displayed, and will not shift to the Sleep Mode. • The front cover is open.
  • Page 165: Display Menu

    5 Panel setup menu VJ-1624 OPERATION MANUAL Display menu Sets the language and unit displayed on the LCD monitor of the operation panel. Setup item Setting Description Display Language Sets the language used in the menu items displayed on the LCD monitor of the operation panel.
  • Page 166: Length Menu

    VJ-1624 OPERATION MANUAL 5 Panel setup menu 5.7.3 Length menu Sets the unit to display the length. Setup item Setting Description Length <mm> Displays the length in millimeters (mm). inch Displays the length in inches (inch). — • [Enter] key: saves the setting and shifts to the previous menu.
  • Page 167: Maintenance

    VJ-1624 OPERATION MANUAL 6 Maintenance Maintenance This chapter describes daily maintenance of the product.
  • Page 168: Replacing Consumable Components

    6 Maintenance VJ-1624 OPERATION MANUAL Replacing consumable components This section describes when and how to replace the ink cartridges (or ink packs), roll media and flushing- box sponges. 6.1.1 Replacing ink cartridges This section describes when to replace the ink cartridges.
  • Page 169 NOTE • To use 1000ml ink packs, high capacity pack adapter (option) is required. For details on high capacity pack adapter, contact your local MUTOH dealer. • Use genuine ink cartridges for replacing ink cartridges and ink packs. This printer is designed to use genuine ink cartridges and ink packs.
  • Page 170 6 Maintenance VJ-1624 OPERATION MANUAL CAUTION • Before operation, make sure to read the Material Safety Data Sheet (MSDS). • When handling ink cartridges or ink packs, pay attention so that ink does not get into your eyes or stick to your skin.
  • Page 171 VJ-1624 OPERATION MANUAL 6 Maintenance Name Ink cartridge Ink cartridge slots b. For 440ml ink cartridges Name Ink cartridge Ink cartridge slots 3. Take out the new ink cartridge from the bag.
  • Page 172 6 Maintenance VJ-1624 OPERATION MANUAL NOTE • Open the bag just before attaching the ink cartridge to the ink cartridge slot. Leaving the ink cartridge with the bag open for a long time may result in abnormal printing. • Do not insert or remove the ink cartridge more than 10 times.
  • Page 173 VJ-1624 OPERATION MANUAL 6 Maintenance Name High capacity pack adapter NOTE • Do not remove only ink pack while high capacity pack adapter is installed on the printer. The information of the remaining smart chip card will be rewritten and the ink pack will not be usable.
  • Page 174: Replacing Roll Media

    6 Maintenance VJ-1624 OPERATION MANUAL • Insert the high capacity pack adapter all the way to the end of the slot. 6. Confirm that the operation panel returns to Normal. NOTE • If the high capacity pack adapter is replaced during a print job, the printer resumes printing.
  • Page 175 VJ-1624 OPERATION MANUAL 6 Maintenance (3) Replacing steps Follow the procedure below to replace the roll media. 1. If the printer is turned ON, confirm that operation such as printing is not in progress. 2. Raise the media loading lever.
  • Page 176 6 Maintenance VJ-1624 OPERATION MANUAL Name Roll media holder (Right) Fixing lever Roll media 5. Take the same procedure as in Step 4, remove the roll media from the left roll media holder. Name Roll media holder (Left) Fixing lever Roll media 6.
  • Page 177: Replacing The Flushing-Box Sponges

    VJ-1624 OPERATION MANUAL 6 Maintenance • The procedure for replacing the roll media is complete. 6.1.3 Replacing the flushing-box sponges This section explains how to replace the flushing-box sponges. (1) Replacement time Replace the flushing-box sponges in the following situations.
  • Page 178 6 Maintenance VJ-1624 OPERATION MANUAL 1. If the printer is turned ON, make sure the following. • Printing or other operations are not in progress. • The operation panel display is Normal. 2. Display the CR Maintenance Menu on the operation panel.
  • Page 179 VJ-1624 OPERATION MANUAL 6 Maintenance d. Press the [Enter] key on the operation panel. • "CR Mainte.: Start" is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.20 CR Maintenance menu 3. Press the [Enter] key on the operation panel.
  • Page 180 6 Maintenance VJ-1624 OPERATION MANUAL Name Front cover • Replace Flushing-box sponges in a short time. Leaving the print head at the replacement position may result in clogging of the print head. 5. Use tweezers to remove the flushing-box sponge from the flushing-box.
  • Page 181 VJ-1624 OPERATION MANUAL 6 Maintenance Name Front cover 8. Press the [Enter] key on the operation panel. • The print head returns to its original position. • "CR Mainte.: Start" is displayed on the operation panel. 9. Press the [Menu] key on the operation panel.
  • Page 182 6 Maintenance VJ-1624 OPERATION MANUAL • Flushing-box sponge replacement is complete. (3-b) Replacement procedure (on the opposite side of the origin side) Follow the procedure below to replace the Flushing-box sponge on the opposite side of the origin side. 1. If the printer is turned ON, make sure the following.
  • Page 183: Replacing Cutter

    VJ-1624 OPERATION MANUAL 6 Maintenance CAUTION • Do not drop waste fluid when replacing the flushing-box sponges. If waste fluid comes into contact with the grid roller, the surface of the grid roller will be damaged, and the media feed function may be affected.
  • Page 184 6 Maintenance VJ-1624 OPERATION MANUAL (3) Replacing steps Follow the procedure below to replace the cutter. 1. If the printer is turned ON, make sure the following. • Printing or other operations are not in progress. • The operation panel display is Normal.
  • Page 185 VJ-1624 OPERATION MANUAL 6 Maintenance d. Press the [Enter] key on the operation panel. • "CR Maine.: Start" is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.20 CR Maintenance menu 3. Press the [Enter] key on the operation panel.
  • Page 186 6 Maintenance VJ-1624 OPERATION MANUAL Name Maintenance cover NOTE • Replace the cutter in a short time. Leaving the print head at the cutter replacement position may result in clogging of the print head. 5. Press the tab of the cutter lightly, turn the cutter holder in the direction as illustrated below.
  • Page 187 VJ-1624 OPERATION MANUAL 6 Maintenance Name Cutter holder Cutter holder lever 6. Remove the cutter. CAUTION • Do not touch the blade edge. It may cause an injury. • Do not touch the cutter blade edge with a hard substance or drop the cutter.
  • Page 188 6 Maintenance VJ-1624 OPERATION MANUAL Name Razor blade 8. Press the tab of the cutter lightly, return the cutter holder to its initial position. NOTE • Do not press the tab of the cutter strongly or suddenly let go of it.
  • Page 189 VJ-1624 OPERATION MANUAL 6 Maintenance 9. Close the maintenance cover. Name Maintenance cover 10. Press the [Enter] key on the operation panel. • The print head returns to its original position. • "CR Maine.: Start" is displayed on the operation panel.
  • Page 190 6 Maintenance VJ-1624 OPERATION MANUAL • The printer enters Normal. • Cutter replacement is complete. 6-24...
  • Page 191: Cleaning The Printer

    It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. CAUTION • When cleaning the printer, be sure to turn OFF the power and disconnect the power plug.
  • Page 192: Cleaning The Inside Of The Printer

    6 Maintenance VJ-1624 OPERATION MANUAL 6.2.2 Cleaning the inside of the printer This section describes how to clean the inside of the printer. Follow the procedure below. 1. Open the front cover. Name Front cover 2. Remove paper powder and dust attached to the pressurizing rollers using a soft brush.
  • Page 193 VJ-1624 OPERATION MANUAL 6 Maintenance NOTE • Do not blow paper powder inside the printer using tools such as an air duster. It may cause an abnormal noise from the inside of the printer. Name Pressurizing rollers 3. Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to the platen and media guide.
  • Page 194: Head Cleaning

    6 Maintenance VJ-1624 OPERATION MANUAL Name Grid roller 6.2.3 Head cleaning If printed data is blurred or lacks part of it, clean the print head surface and nozzle (Head cleaning). Follow the procedure below to perform Head cleaning. NOTE • When not using the printer for a long period (one week or more), perform Head cleaning once a week.
  • Page 195: Cleaning The Cleaning Wiper

    VJ-1624 OPERATION MANUAL 6 Maintenance 4. Press the [Cleaning] key on the operation panel for at least two seconds. • Start Head cleaning. • "Cleaning **%" is displayed on the operation panel. • After Head cleaning is complete, the operation panel shifts to Normal.
  • Page 196 6 Maintenance VJ-1624 OPERATION MANUAL • The operation panel display is Normal. 2. Display the CR Maintenance menu on the operation panel. a. Press the [Menu] key on the operation panel. • "Menu1: Setup>" is displayed on the operation panel.
  • Page 197 VJ-1624 OPERATION MANUAL 6 Maintenance • "CR Maine.: Start" is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.20 CR Maintenance menu 3. Press the [Enter] key on the operation panel. • Maintenance starts. •...
  • Page 198 6 Maintenance VJ-1624 OPERATION MANUAL Name Maintenance cover CAUTION • When cleaning the cleaning wiper • do not touch the cleaning wiper and head cap unit. Head cleaning may not be performed correctly because of oil from your hands. • Make sure to wipe the print head using the cleaning stick.
  • Page 199 VJ-1624 OPERATION MANUAL 6 Maintenance Name Cleaning wiper Cleaning stick Head cap unit 6. Close the right maintenance cover. • Close the cover firmly until it is locked. Name Maintenance cover 7. Press the [Enter] key on the operation panel.
  • Page 200: Cleaning Around The Print Head

    6 Maintenance VJ-1624 OPERATION MANUAL • The print head returns to its original position. • The cleaning wiper returns to the original position. • "CR Maine.: Start" is displayed on the operation panel. 8. Press the [Menu] key on the operation panel.
  • Page 201 VJ-1624 OPERATION MANUAL 6 Maintenance NOTE • Before cleaning around the print head, read this procedure thoroughly to fully understand it, and clean promptly and correctly. • While cleaning around the print head, the print head cap is removed, therefore cleaning must be done before the print head dries.
  • Page 202 6 Maintenance VJ-1624 OPERATION MANUAL • "Set1: UserType" is displayed on the operation panel. c. Press the [+] key or [–] key to select "Set20: CR Maintenance". d. Press the [Enter] key on the operation panel. • "CR Maine.: Start" is displayed on the operation panel.
  • Page 203 VJ-1624 OPERATION MANUAL 6 Maintenance • Maintenance starts. • The print head moves to the left. • "CR Maintenance: End" is displayed on the operation panel. 4. Open the maintenance cover on the left of the printer. Name Maintenance cover 5.
  • Page 204 6 Maintenance VJ-1624 OPERATION MANUAL Name Print head section Circumference of the Print head CAUTION • Do not press the Print head section strongly. Doing so may cause damage or poor print results. 6. Use a penlight, etc to check if any foreign substance, such as dust or ink clump, is attached to the following places.
  • Page 205 VJ-1624 OPERATION MANUAL 6 Maintenance 7. When some foreign substance such as dust or ink clump is attached, use the cleaning stick to remove Name Around the print head Head guide Nozzles Cleaning stick 8. Close the left maintenance cover.
  • Page 206 6 Maintenance VJ-1624 OPERATION MANUAL • The print head returns to its original position. • "CR Maine.: Start" is displayed on the operation panel. 10. Press the [Menu] key on the operation panel. • The printer enters Normal. • Cleaning around the print head is complete.
  • Page 207: Disposal Of Waste Fluids

    VJ-1624 OPERATION MANUAL 6 Maintenance Disposal of waste fluids The timing and method for the disposal of waste fluid are described below. (1) Disposal timing Dispose of waste fluids in the following cases: a. When the waste fluid tank is more than half full.
  • Page 208 6 Maintenance VJ-1624 OPERATION MANUAL Name Waste fluid valve Empty container 4. After pouring the waste fluid to the empty container, close the waste fluid valve securely. Name Waste fluid valve 5. Wipe the opening of the waste fluid valve with a cloth, etc.
  • Page 209: Moving Or Transporting The Printer

    VJ-1624 OPERATION MANUAL 6 Maintenance Moving or transporting the printer This section describes how to move or transport the printer. 6.4.1 Moving the printer This section describes how to move the printer. CAUTION • Move the printer maintaining a horizontal position.
  • Page 210: Transporting The Printer

    6 Maintenance VJ-1624 OPERATION MANUAL Name Adjusters Stands (2) Reinstalling After moving the printer, follow the procedure below to set it ready for use. 1. Select a suitable place for installation. Installation manual 2. Move and install the printer to the location.
  • Page 211 VJ-1624 OPERATION MANUAL 6 Maintenance NOTE • When transporting the printer, consult the MUTOH product dealer at your point of purchase. 6-45...
  • Page 212: Troubleshooting

    Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. If the error not included in any items of this section occurs, contact your local MUTOH dealer. NOTE • If you want to receive product warranty, prepare the warranty certificate.
  • Page 213: Malfunctions And Failures

    7 Troubleshooting VJ-1624 OPERATION MANUAL Malfunctions and failures This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. 7.1.1 Problems in installation and introduction (1) Cannot perform the initial ink charge Possible cause Remedy Reference Is the front cover open or media loading lever Close the front cover, or lower the media 3.4 Loading...
  • Page 214: Does Not Work After Loading The Media

    VJ-1624 OPERATION MANUAL 7 Troubleshooting Possible cause Remedy Reference Is the maintenance cover open? Close the maintenance cover. 6.2.4 Cleaning the cleaning wiper 6.2.5 Cleaning around the print head (2) Does not work after loading the media Possible cause Remedy...
  • Page 215: Media-Related Troubleshooting

    7 Troubleshooting VJ-1624 OPERATION MANUAL Possible cause Remedy Reference Does the Power lamp on the operation panel If the Power lamp does not turn on, contact the — turn on after sending printing data from the computer manufacturer. computer? 7.1.3...
  • Page 216: The Wrong Media Size Is Set During Initialization

    VJ-1624 OPERATION MANUAL 7 Troubleshooting Possible cause Remedy Reference Is the media loaded at an angle? Set the media straight. 3.4.2 Setting Roll Media Are there any foreign materials such as paper Clean the pressurizing roller. 6.2.2 Cleaning attached to the pressurizing roller?
  • Page 217: Printing-Related Troubleshooting

    7 Troubleshooting VJ-1624 OPERATION MANUAL (5) The media veers during printing Possible cause Remedy Reference Are you using the recommended media? Use the recommended media. 4.2.1 Media type Is the loading position of the media correct? Set the media correctly.
  • Page 218: White Or Black Lines Appear On Printed Media

    VJ-1624 OPERATION MANUAL 7 Troubleshooting Possible cause Remedy Reference Did you perform Media feed compensation? Perform Media feed compensation. 4.2.6 Media feed compensation Is the temperature setting of each heater Set the temperature appropriately. 5.1.1.1.5 Pre- appropriate? heater menu to 5.1.1.1.7 Dryer menu...
  • Page 219: Error Messages

    7 Troubleshooting VJ-1624 OPERATION MANUAL Error messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. 7.2.1 Status messages This section describes messages displayed during printer normal operation. When the product is operating correctly, each operation status is displayed on the operation panel as below.
  • Page 220: Message Type Error Display And Remedies

    VJ-1624 OPERATION MANUAL 7 Troubleshooting Display Description Reference ** Initialing ** Initializing the setting in the Initialization 5.1.21 menu. Initialization menu Please wait a while. Power Off Turning the printer off. 3.2.2 Turning the Please wait a while. power OFF Do not unplug the power cable till the operation panel is turned off.
  • Page 221 7 Troubleshooting VJ-1624 OPERATION MANUAL Display Description Remedy Reference Undefined Media Media detection has failed. Reload the media. 3.4 Loading (Stops operation) media Media Slant Media is fed obliquely. Reload the media. 3.4 Loading (Stops operation) media Media Cut Error The media was not cut.
  • Page 222 VJ-1624 OPERATION MANUAL 7 Troubleshooting Display Description Remedy Reference Life Times The operational life of the PF Contact your local MUTOH — [PF Motor] motor has almost expired. dealer. (Continues operation) [****] Change plug Time for replacing Connector Replace Connector rubber.
  • Page 223: Error Requiring Restart

    For an error requiring restart, operation will return to normal after removing the cause of the error and restarting the printer. If the same error continues to be displayed, contact the your local MUTOH dealer. Be sure to tell us the code no. of the error message when you contact us.
  • Page 224 VJ-1624 OPERATION MANUAL 7 Troubleshooting Display Description Remedy Reference E*** Error [ ] A problem that does not have 1. Remove obstacles such as 7.3 The media is a remedy has occurred. paper scraps in the drive jammed system. 2. Confirm that the replaced 6.1 Replacing...
  • Page 225: The Media Is Jammed

    7 Troubleshooting VJ-1624 OPERATION MANUAL The media is jammed When the set media is jammed, follow the procedure below to remove it. 1. Turn OFF the power of the printer. 3.2.2 Turning the power OFF 2. Open the front cover.
  • Page 226 VJ-1624 OPERATION MANUAL 7 Troubleshooting Name Print head section Roll media 4. Raise the media loading lever. Name Media loading lever 5. Pull the media to your side, and cut the torn part with cutting tools such as a razor blade.
  • Page 227 7 Troubleshooting VJ-1624 OPERATION MANUAL Name Flanges Roll media 7. If paper dust or pieces of paper remain inside the printer, remove them. 7-16...
  • Page 228 VJ-1624 OPERATION MANUAL 8 Appendix Appendix This chapter describes specifications and included components with this printer.
  • Page 229: Product Specifications

    8 Appendix VJ-1624 OPERATION MANUAL Product specifications 8.1.1 Printer specifications Items Specification Model name VJ-1624 Printing method On-demand piezo drive system Drive system Firmware servo/DC motor drive Media feed system Multipoint pressurizing grid roller system Media fixing system Pressurization roller down system by manual lever...
  • Page 230 VJ-1624 OPERATION MANUAL 8 Appendix Items Specification Environmental Operating condition Temperatures: 20 °C to 32 °C condition Humidity: 40 % to 60 %, No condensation Printing accuracy Temperatures: 22 °C to 30 °C coverage Humidity: 40 % to 60 %, No condensation Change rate Temperature: within 2°C per hour...
  • Page 231: Network Interface Specification

    8 Appendix VJ-1624 OPERATION MANUAL Interface specification This section describes each type of interface specifications supported by this product. 8.2.1 Network interface specification Items Specification Network type Ethernet IEEE802.3 Network I/F 10BASE-T/100BASE-TX Automatic transfer type (RJ-45 Connector twist pair cable)
  • Page 232: Options/Supply List

    VJ-1624 OPERATION MANUAL 8 Appendix Options/Supply list For more information about the options and the supply items, contact your local MUTOH dealer.

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