MUTOH VJ-628 ValueJet Operation Manual
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MUTOH VJ-628 ValueJet Operation Manual

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VJ-628
Operation Manual
Operations and Maintenance Methods
• Unauthorized copying or duplication of the whole or part of the contents of this manual is prohibited.
• Every care has been taken in writing the contents of this manual, but please contact MUTOH or the dealer you purchased the
product from if you find any unclear, erroneous or otherwise unsatisfactory content in the manual.
• Please be aware that MUTOH will not be liable in any way for failures or accidents that result from handling or operating the
printer according to any procedures other than those set forth in this manual.
• Company names and product names that appear in this manual are registered trademarks of the respective companies.

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Summary of Contents for MUTOH VJ-628 ValueJet

  • Page 1 • Please be aware that MUTOH will not be liable in any way for failures or accidents that result from handling or operating the printer according to any procedures other than those set forth in this manual.

  • Page 2: Warranty Limitations

    Warranty Limitations • MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure is found in the system or in the materials and workmanship of the product the seller produced.

  • Page 3: Table Of Contents

    Contents Chapter 1 Basic Operations Introduction............. 6 Name of each part .
  • Page 4 Chapter 3 Maintenance Maintenance ............44 Checking ink and replacing ink cartridge .

  • Page 5: Chapter 1 Basic Operations

    Chapter 1 Basic Operations Introduction ........... . . 6 Name of each part.

  • Page 6: Introduction

    Introduction Introduction Name of each part Printer’s main body Front cover Media fixing knob Open when mounting media Turn when mounting and or during maintenance. removing media. Media pressure arm Carriage Hold media to the platen. It A print head and cutter are links with the media fixing built-in.

  • Page 7: System Configurations Of This Product

    Printer setup check/Update Main functions: Downloading the latest application and manual Downloading media profiles ValueJet Club server Printer status check (When Connect to the ValueJet Club. using the printer information https://valuejetclub.mutoh.co.jp/mutoh/guser supplying service of VSM) Internet System configurations of this product...

  • Page 8: Displaying The Printing Preferences Screen Of Printer Driver

    Windows XP Click [Start] - [Printers and Faxes]. Right click the “MUTOH VJ-628” icon and click [Printing preferences]. • The "Printer Configuration" dialog box opens only at the first click. • The Printing Preferences screen of printer driver opens after the second click.

  • Page 9: Launching/Displaying/Finishing Valuejet Status Monitor (Vsm)

    Right click somewhere the [Start] screen tiles are not displayed to display the application bar, and click [All Apps]. • Windows7/ Vista/XP From the [Start] menu, click [All Programs] (or [Programs]) - [MUTOH] - [ValueJet Status Monitor]. Displaying VSM Double click the VSM icon in the task tray.

  • Page 10: Launching Valuejet Finder

    Right click somewhere the [Start] screen tiles are not displayed to display the application bar, and click [All Apps]. Click [VJ Finder]. Windows7/ Vista/XP From the [Start] menu, click [All Programs] (or [Programs]) - [MUTOH] - [ValueJet Finder]. Launching ValueJet Finder...

  • Page 11: Displaying Help Or Manual

    Displaying Help or Manual Printer driver Display the Printing Preferences screen of printer driver, and click [Help]. ValueJet Status Monitor Set the software CD (“Driver & Applications”) that comes with the product to CD-ROM drive of your computer. Display the contents of CD-ROM. Open the [Manual] folder, and double click “VSME-A-xx.pdf”.

  • Page 12: Conditions Of Usable Media

    Conditions of usable media Roll media can be used in this product. Usable size Maximum 630mm (If paper tube > media width, then width paper tube width) Maximum Head height when Low 0.3mm thickness Head height when High 1.3mm Roll outer 150mm diameter Paper tube...

  • Page 13: Cautions In Using This Product

    Cautions in using this product Please use this product periodically It is recommended to use this product once a week. When left unused for a long time, the print head nozzles can get clogged causing damage. Conduct periodic maintenance This product requires daily maintenance. •...

  • Page 14: Powering On/Off

    Powering ON/OFF Powering ON/OFF Turning the power ON Close the front cover. Press the power button of this product to turn the power ON. Press! • The blue light becomes ON. • This product starts its initialization operations. Turning the power OFF Make sure printing is done.

  • Page 15: Printing

    Printing Printing Setting up media Remove the 3 inches adaptor and media stopper (movable) from the scroller. Note When using a roll media with 3 inches paper tube diameter, leave the 3 inches adaptor on. Attach a roll media to the scroller. Note •...
  • Page 16 Let the roll media pass through the paper feed slot. • Open the front cover. • Pull out the media roller from the front side of the product. Note If the media gets loose, rewind the scroller to correct the looseness. Turn the media fixing knob to lock.

  • Page 17: Adjusting Image Quality

    Adjusting image quality For the following cases, please conduct this adjustment. • Using this product for the first time. • Changing a media type. For any other cases, please proceed to "Nozzle check and cleaning" on page This adjustment corrects print shifting that can be generated during bidirectional printing per media type. Bidirectional printing The print head goes back and forth on media during printing.
  • Page 18 Steps for image quality adjustment Media thickness Display the Printing Preferences screen of printer driver. "Displaying the Printing Preferences screen of printer driver" on page 8 Click the [Adjustment] tab under the [Utility] tab. Click [Adjust Print] • The remote panel of ValueJet Status Monitor (VSM) launches. Note VSM can be launched directly.
  • Page 19 Enter [Thickness] ([µm]) in [1. Media thickness], and click [Setting]. • Enter the thickness of a set media. Checking picture quality Click [Start] in [2. Confirmation]. • Patterns are printed. Check from Pattern A to Pattern F, and if there are shifting problems, proceed to "Rough adjustment"...
  • Page 20 Rough adjustment Click [Start] in [3-1 Pattern Print] of [3. Rough Adjustment]. • Patterns are printed. Look for and mark a number printed under a pattern that has least shifting in Pattern A. • The same pattern (A to F) is printed repeatedly in the center and both edges of media. Bi-dir Low H.

  • Page 21: Micro Adjustment

    Micro adjustment Click [Start] in [4-1 Pattern Print] of [4. Micro Adjustment]. • Pattern A to Pattern F are printed. Similar to “2. Rough adjustment”, mark a number printed under the pattern that has the least shifting. • Mark on Pattern A to Pattern F. Bi-dir Low H.

  • Page 22: Correcting Paper Feed

    Correcting paper feed For the following cases, please conduct this adjustment. • Using this product for the first time. • Changing a media type. For any other cases, please proceed to "Nozzle check and cleaning" on page A ruler is used for this adjustment. Please prepare a commercially available ruler. Note When the following defects are found in printing results, they may improve by conducting a paper feed correction.
  • Page 23 Click [Start] in [PF Adjust] of the [Media Setting] tab. • The [PF Adjust] window opens. Select the length ([mm]) of [1-1 Pattern Print] in [1. Initial Adjust], and click [Start]. • Select a length that can be measured with a prepared ruler. When a pattern is longer, a precision level improves. •...
  • Page 24 Enter a measured length to the length ([mm]) of [1-2. Initial Change], and click [Start]. • The initial change value is saved. • Please proceed to "Confirming adjustment" on page Confirming adjustment In [2. Confirm Adjust], select a length ([mm]) of [2-1. Pattern Print] from the dropdown menu, and click [Start]. •...
  • Page 25 Using a ruler, measure the length between “+” in the pattern. • In the example below, the measured place is shown in blue dotted lines and arrows (the blue parts are not actually printed). Confirm the measured length. • If the measured length matches the length selected in Step 1, proceed to "Micro adjustment"...
  • Page 26 Enter the checked value in Step 2 to [3-2. Micro Change], and click [Start]. • The micro change value is saved. • This completes the paper feed correction. Note The micro change value saved in Step 3 becomes the pattern’s standard value. For example, if “-0.50”...

  • Page 27: Nozzle Check And Cleaning

    "Displaying the Printing Preferences screen of printer driver" on page 8 Click [Nozzle Check] in the [Utility] tab under the [Utility] tab. • The “MUTOH VJ-628” window opens. Note The same can be also done with the remote panel of VSM.
  • Page 28 Cleaning steps Click [Cleaning] in the [Utility] tab under the [Utility] tab. • The [Head Cleaning] window opens. Note The same can be also done with the remote panel of VSM. Select [Normal] and click [Start]. • A cleaning starts. Conduct a nozzle check, again.

  • Page 29: Starting Printing

    Starting printing In this section, a method to print from the printer driver is explained. Open printing data from application software to execute printing. Open the print setup screen of the VJ-628 printer driver from the application software. Conduct print setup. •...

  • Page 30: Pausing/Restarting Printing

    Pausing/Restarting printing During printing, short press the operation key on the operation panel. • The printing pauses. Press! • Press the operation key again to restart the printing. Note • In this operation, printing data sent to the product are not deleted. •...

  • Page 31: Forwarding/Rewinding Media

    Forwarding/Rewinding media Forwarding/Rewinding media Forwarding/rewinding media from printer driver/VSM Display the Printing Preferences screen of printer driver. "Displaying the Printing Preferences screen of printer driver" on page 8 Click [Media Feed] in the [Printer Control] under the [Utility] tab. • The remote panel of VSM launches. Note VSM can be launched directly.

  • Page 32: Cutting Media

    Cutting media Cutting media Cutting from the operation panel Check printing is done. Press and hold the operation key on the operation panel for 2 seconds or more. Press! • The built-in cutter in the product cuts the media. Cutting from printer driver/VSM Check printing is done.

  • Page 33: Cutting By Hand

    Cutting by hand For media that cannot be cut with the built-in cutter in the product, please cut following the next steps. Check printing is done. Feed the media to a position where printing results can be cut. "Forwarding/Rewinding media" on page 31 Open the front cover, and cut the media with a commercial available cutter.

  • Page 34: Cutting Automatically

    Cutting automatically In this product, a setup is possible to cut media automatically after printing is done. Refer to the setup methods described below. "Setting auto cut" on page 38 Cutting automatically...

  • Page 35: Chapter 2 Advanced Operations

    Chapter 2 Advanced Operations Changing head height ......... . 36 Releasing pressure arms individually .

  • Page 36: Changing Head Height

    Changing head height Changing head height If media is lifted or when printing that use a large amount of ink is conducted, the media rubs against the print head and becomes dirty. In such a case, it may improve by setting the print head height high. When the print head height is changed, always conduct image quality adjustment.

  • Page 37: Releasing Pressure Arms Individually

    Releasing pressure arms individually Releasing pressure arms individually When printing on thin media or media without stiffness, the media rubs against the print head and becomes dirty. In such a case, it may improve when releasing the pressure arms holding both sides of media. When releasing the pressure arms individually, always conduct paper feed correction.

  • Page 38: Advanced Settings

    Advanced settings Advanced settings Settings in this product can be changed to match your usage. Only a part of functions is introduced here. For usage functions of software, please refer to help or manual of software. "Displaying Help or Manual" on page 11 Setting auto cut It can be set to cut media automatically, when printing is done.
  • Page 39 Select a cut method from the [Method of Cut] menu. There are following modes in the [Method of Cut] menu. Single Cut - 2 steps Cut with fewer steps than “Single Cut - 3 steps”. Suitable for media with narrow width. Single Cut - 3 steps By default, this cut method is used.

  • Page 40: Setting The Vacuum Fan

    Setting the vacuum fan When printing on thin media or media without stiffness, it can prevent wrinkles or media jamming, if the vacuum fan is set to Low. Steps Display the Printing Preferences screen of printer driver. "Displaying the Printing Preferences screen of printer driver" on page 8 Click [Advanced...] in the [Basic] tab.

  • Page 41: Setting The Heater

    Setting the heater Functions of the heater are to warm up media before and after printing to improve print quality and promote fast drying. If the heater setting is changed matching the thickness or material of media, better results can be obtained. Steps Display the Printing Preferences screen of printer driver.
  • Page 42 Setting the heater...

  • Page 43: Chapter 3 Maintenance

    Chapter 3 Maintenance Maintenance ........... 44 Checking ink and replacing ink cartridge .

  • Page 44: Maintenance

    "Head cleaning" on page 51 Important! Since a service technician has to handle following cases, please contact your local MUTOH dealer. • Emergency mode is happening repeatedly. • The message to notify the life of print head and various motors is displayed in VSM.

  • Page 45: Checking Ink And Replacing Ink Cartridge

    Checking ink and replacing ink cartridge Checking ink and replacing ink cartridge Checking ink level Display the Printing Preferences screen of printer driver. "Displaying the Printing Preferences screen of printer driver" on page 8 Click the [Utility] tab under the [Utility] tab. Click [Status Monitor].

  • Page 46: When It Becomes Time To Replace Ink Cartridge

    When it becomes time to replace ink cartridge When the ink level becomes low, the error LED of the operation panel flashes and a buzzer sounds. Steps Short press the operation key on the operation panel. Press! • The buzzer stops. Check the ink cartridge that needs to be replaced.

  • Page 47: Replacing Ink Cartridge

    Replacing ink cartridge When ink level becomes low, the error LED of the operation panel flashes and a buzzer sounds. Printing pauses temporarily. It restarts after changed with a new ink cartridge. Steps Short press the operation key on the operation panel. Press! •...
  • Page 48 Important! • Do not replace ink cartridge when the power of this product is OFF. Ink level cannot be detected correctly. • If ink cartridge is moved from cold to warm place, leave it at least 3 hours. WARNING Leave ink cartridges away from fire or high temperature objects. It may cause fire.

  • Page 49: Emptying Waste Ink Tank

    Emptying waste ink tank Emptying waste ink tank When a certain amount of ink is used, the error LED in the operation panel of this product becomes ON, and a buzzer sounds. Pour waste ink inside the waste ink tank to PET bottle, and discharge. CAUTION •...
  • Page 50 Pull out the tip of the waste ink tube. • Insert the waste ink tube into a container. • Release the tube clip of waste ink. • Pour waste ink into the container. WARNING You are obligated to properly dispose of waste fluid from the printer in compliance with Wastes Disposal and Public Cleansing Act and local ordinances.

  • Page 51: Cleaning Each Part

    Cleaning each part Cleaning each part To use this product always in its best condition, please clean periodically. Head cleaning When nozzle clogging is found in nozzle check, conduct head cleaning. Head cleaning consumes ink. There are several cleaning modes in this product. Please use them accordingly based on your usage condition. Short cleaning Consumes less ink than Normal cleaning.
  • Page 52 Conduct Nozzle Check. • If nozzle clogging still remains, repeat cleaning and nozzle check. "Steps for head cleaning" on page 51 Note • When nozzle clogging remains even after repeating normal cleaning several times, conduct Long cleaning. "Cleaning of cleaning wiper" on page 53 •...

  • Page 53: Cleaning Of Cleaning Wiper

    Cleaning of cleaning wiper Cleaning period: • Weekly • When print blurring and dot missing remain after head cleaning is done. Preparation: • Cleaning stick Steps Display the Printing Preferences screen of printer driver. "Displaying the Printing Preferences screen of printer driver" on page 8 Click the [Utility] tab under the [Maintenance] tab.
  • Page 54 Short press the operation key on the operation panel. • The carriage moves to the maintenance position inside the front Press! cover. Open the front cover. Important! When cleaning the cleaning wiper, please note the followings. • Use a cleaning stick in dry condition. If moisten with water or solution, it can cause damage to the print head. •...

  • Page 55: Cleaning Of Print Head Circumference

    Cleaning of print head circumference Cleaning period: • Weekly • When print blurring and dot missing remain after head cleaning is done. Preparation: Cleaning stick Important! During cleaning, please note the followings. • Use a cleaning stick in dry condition. If moisten with water or solution, it can cause damage to the print head. •...
  • Page 56 Click [Start]. Short press the operation key on the operation panel. • The carriage moves to the maintenance position inside the front Press! cover. Open the front cover. Look at the bottom side of the carriage and check if dusts and ink Print head circumference lump are adhered.

  • Page 57: Inside Cleaning

    Inside cleaning Cleaning period: • Monthly Steps Check the power is OFF. Open the front cover. Important! Immediately after turning off the power, the temperature of the heater in this product is very high. Touch the platen or media guide and if it is too hot, wait for a while before starting cleaning. Brush off dusts on the pressure arms with a soft brush.

  • Page 58: Replacing Consumable Parts

    Replacing consumable parts Replacing consumable parts Replacing absorption material for the flushing box The flushing box is a part that keeps receiving ink discharged from the print head. Please replace the absorption material for the flushing box periodically. If used without replacing, it can cause damage to the print head. Cleaning period: •...
  • Page 59 Click [CR Maintenance]. • The VSM remote panel opens. Note • VSM can be launched directly. "Launching VSM" on page 9 Click [Start]. Short press the operation key on the operation panel. • The carriage moves to the maintenance position inside the front Press! cover.
  • Page 60 Close the front cover. [10] Short press the operation key on the operation panel. Press! • The carriage moves to the original position inside the front cover. Replacing absorption material for the flushing box...

  • Page 61: Replacing Cutter

    Replacing cutter When the cutter blade becomes dull, replace with a new cutter. • Do not push the knob of cutter or release suddenly. CAUTION Because there is a spring under the cutter, the cutter can jump out. • Do not touch the cutter blade. It may cause injury.

  • Page 62: Transporting And Long-Term Storage

    Transporting and long-term storage Transporting and long-term storage Please refer to this section when transporting or storing this product for a long time. Transporting When transporting this product, it is necessary to wash inside with cleaning cartridge, discharge waste ink and fixate the print head with packaging material.
  • Page 63 Click [Start] in the [Longstore] tab. • Conduct head cleaning following the screens. • After head cleaning is done, do not conduct re-launching and initial charging. Empty the waste ink tank. "Emptying waste ink tank" on page 49 Turn the power button of this product OFF. Press! •...
  • Page 64 Repacking Remove all cables like power cable. Open the front cover. Attach the head fixing plate with screws. Move the paper guides to the center and place taping. Turn the media fixing knob to release the lock. Attach the roller protective sheet. Turn the media fixing knob to lock.
  • Page 65 Close the front cover. Remove 2 media guides. × 2 [10] Remove 2 tying bands. [11] Attach protection materials, and place the product inside the package Transporting...
  • Page 66 Reinstalling Referring to “Startup Guide” , unpack the product and assemble. • Conduct up to “Starting Setup” . Conduct initial charging. "Initial charging" on page 67 Transporting...

  • Page 67: Initial Charging

    Initial charging Turn the power button of this product ON. Press! • Blue light becomes ON. • The product starts initialization operations. Display the Printing Preferences screen of printer driver. "Displaying the Printing Preferences screen of printer driver" on page 8 Click the [Maintenance] tab under the [Utility] tab.
  • Page 68 When ink cartridges are inserted to the cartridge slots, remove them all. Insert cleaning cartridge to all cartridge slots. • The arrow should face up. • Insert all the way to the end. • Start charging cleaning fluid After cleaning fluid charging is done, remove all cleaning cartridges. •...
  • Page 69 [11] Insert ink cartridge to this product. • Match the label of this product to the color of ink cartridge. slot 1 • The arrow should face up. slot 1 • Insert all the way to the end. Note • After all ink cartridges are inserted, this product starts ink charging. [12] IIn the [Finish] screen, click [Back].

  • Page 70: Storing For A Long Time

    Storing for a long time When not using for a long time, conduct head washing and discharging of waste ink. "Transporting" on page 62 "Head cleanining and discharging waste ink" When used again, conduct initial charging. "Initial charging" on page 67 Storing for a long time...

  • Page 71: Chapter 4 Appendix

    Chapter 4 Appendix Troubleshooting ..........72 Handling messages/error messages.

  • Page 72: Troubleshooting

    Troubleshooting Troubleshooting Handling messages/error messages Checking message/error/warning VSM is used to check error/warning when problem happens and to check messages while the product is operating correctly. Launch VSM. "Launching VSM" on page 9 Check [Status Info.]. • Message/error/warning contents are displayed. •...
  • Page 73 • If there is a replaced part, check it is installed correctly. Turn the power of this product OFF. Wait for 10 seconds or more and turn the power ON. If the same error occurs after re-launching, please contact your local MUTOH dealer. Handling messages/error messages...
  • Page 74 Checking failure contents of the emergency mode Launch VSM. "Launching VSM" on page 9 Check [Printer Information] and [Detail Info.]. • Contents of serious errors and countermeasures are displayed. Handling messages/error messages...

  • Page 75: Specifications Of This Product

    Specifications of this product Specifications of this product Drawing area a=5 mm *1 *2 b=5 mm to 25 mm *3 c=5 mm d=5 mm to 25 mm *3 *1 After media initial and manual feedback, and pasting prevention process, printing starts at 15 mm.

  • Page 76: List Of Specifications

    List of specifications Model name VJ-628 Print method On demand piezo method Drive method Firmware servo/DC motor drive Paper feed method Horizontal conveyance, roll paper, set from the back of the product, front discharge paper with paper feed operation, limited to outward roll Media fix Pressure roller down method with manual media fixing knob Conditions of usable...
  • Page 77 Power supply Voltage AC 100 V to 120 V ±10 % or 200 V to 240 V ±10 % specifications Frequency 50 / 60 Hz ±1 Hz Capacity No less than 10 A Power consumption Power off AC100 V to 120 V, 1 W or below AC200 V to 240 V, 1.1 W or below.
  • Page 78 List of specifications...
  • Page 80 VJ628E-A-00...

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