2.2 Troubleshooting with Error Messages
No.
Message
Event/symptom
3
Ink has run out. Printing
[*]Ink Near End
operation stops
immediately.
[*] Ink End
*Ink color is
displayed in the
[*].
4
Ink cartridge is not
[*]No cartridge
*Ink color is
inserted.
displayed in the
[*].
2.2.2 Errors with Message
Table 2-2 Symptoms and Check Items for Errors with Message(Continued)
Check item
1.
Check the ink in the ink cartridge.
2.
Check the ink cartridge with no ink in the self-
diagnosis function to see if the ink cartridge
displayed is the same one with the error.
3.
Check the connection of I/C Cables.
4.
Check the connection of JUNC_ID Cable.
5.
Check the connection of JUNC_FFC/
6.
Is there ink leakage or bleeding around the
connection area of Ink tube?
7.
I/C cable may be damaged.
8.
JUNC_ID cable may be damaged.
9.
JUNC_FFC may be damaged.
10. JUNCTION Board may be damaged.
11. MAIN board may be damaged.
1.
Are Ink cartridges used dedicated ink
cartridges?
2.
Is the message displayed after turning off the
printer and turning it back on?
3.
Check if there are ink cartridges in the self-
diagnosis function to see if the ink cartridge
displayed is the same one with the error.
4.
Check the connection of the connector of I/C
cable.
Action
Replace the ink cartridge when there is no ink.
If there is sufficient amount of ink, refer to the
check item 2.
Insert or remove the cartridge and wait for more
than three minutes to see if the same error is still
displayed.
If the same error continues to be displayed, refer
to the check item 3.
Make sure to connect it securely.
Make sure to connect it securely.
Make sure to connect it securely.
Check the connection of Ink tube.
Replace it.
Replace it.
Replace it.
Replace it.
Replace it.
Instruct the user to use the dedicated ink
cartridges.
When the message is displayed: Refer to the
check item 3 for action.
Insert or remove the cartridge and wait for more
than three minutes to see if the same error is still
displayed.
• If the same error continues to be
displayed, adjust the mounting position of
I/C cable.
Make sure to connect it securely.
VJ628XE-M-00
Reference
-
"5.4.4Sensor Menu
"3.11Replacing IH
"3.9.4Replacing Ink Tube
"3.11.3Replacing Cartridge
Holder
"3.5.12Replacing JUNC_ID
Cable
"3.5.13Replacing JUNC_FFC
"3.5.11Replacing JUNCTION
Board
"3.5.10Replacing MAIN Board
-
-
"5.4.4Sensor Menu
"3.11Replacing IH
18
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