Media Feed Problems - MUTOH Valuevet VJ-628X Maintenance Manual

2.3 Troubleshooting Without Error Messages
2.3.2

Media Feed Problems

No. Symptom
1 Media slips during media
initialization or printing.
2 Media skews or meanders
during media initialization or
printing.
3 Media wrinkles during media
initialization or printing.
4 Media tears during media
initialization or printing.
5 Media size is not correctly
detected after media
initialization.
2.3.2 Media Feed Problems
Table 2-7 Symptoms, Check Items and Actions for Media Feed problems
Check item
1. When using roll media, are Flanges correctly attached?
2. Does P Rear Sensor correctly detect in "Test: Sensor" –
"Sen.: Rear" in the self-diagnosis function?
3. Does Suction FAN correctly operate in "Test: Fan" in the
self-diagnosis function?
4. Are you using media whose edges are curled up?
5. Does Pressure roller rotate smoothly while Pressure
Handle is raised?
6. Is Platen greatly distorted, scratched, or containing any
foreign substances?
Is the customer using recommendation media?
Action
• Correctly insert Flanges into the media
tube of roll media.
• Check the connection of the following
connectors.
• MAIN board:
• CR board:
• Replace P Rear Sensor .
• Check the connection of the connectors of
the following MAIN board.
• Suction FAN relay :
• Replace the Suction FAN.
• Replace the Suction FAN's cable which
doesn't work properly.
• Instruct the users to use the
recommended media and how to use
Media holder.
If paper dust or pieces of paper is adhered
around Pressure roller, wipe it off with a soft
damp cloth.
• If there are any foreign substances such
as pieces of paper on Platen, remove
them.
• Replace Paper guide.
Reload the media recommended by MUTOH,
and check again.
If the media used is not recommended by
MUTOH, Paper sensor may have a reading miss
and may not be able to recognize media.
VJ628XE-M-00
Reference
Operation Manual
"3.5.10Replacing MAIN Board
"3.8.4Replacing CR Board
"3.6.14Replacing P_REAR
Sensor
"3.5.10Replacing MAIN Board
Operation Manual
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