Errors With Message - MUTOH Valuevet VJ-628X Maintenance Manual

2.2 Troubleshooting with Error Messages
2.2.2

Errors with Message

This section describes the contents of errors with messages as well as the check items and recovery actions.
These messages are displayed when an abnormal condition occurs while the printer is running.
Upon an occurrence of an error with message, the printer stops its operation at the same time.
The error can be cancelled by removing the error causes. After that, the printer will restart its operation.
No. Message Event/symptom
1 Media detection Media detection has
error failed.
2 Media skew error Media is running
obliquely.
2.2.2 Errors with Message
Table 2-2 Symptoms and Check Items for Errors with Message
Check item
1. Is the media loaded outside the printing
range (not placed in the center or the width is
smaller than the minimum width)?
2. Is P EDGE Sensor securely installed?
3. Are there taint or any foreign substances on
the surface of Platen and P EDGE Sensor?
4. Is the cable of P EDGE Sensor connected
securely?
5. Is the cable of P Rear Sensor connected
securely?
6. Check the sensitivity of the sensor in "Sen :
EdgeAD" in the self-diagnosis function.
Does the media in use have low
7.
?
reflectance
8. Is CR_FFC obliquely inserted?
9. P_EDGE sensor may be damaged.
10. CR_FFC may be damaged.
11. CR board may be damaged.
12. MAIN board may be damaged.
1. Reload media and check whether the same
error occurs.
2. Does Suction FAN correctly operate in "Test:
Fan" – "Fan: Vacuum Fan" in the self-
diagnosis function?
Action
Instruct the user how to load media.
Install P EDGE Sensor correctly.
Remove any taint or foreign substances.
Securely connect it to CR board connector
Securely connect it to MAIN board connector
Replace P_EDGE Sensor.
Instruct the user that media with low reflectance
cannot be used.
Correctly plug the CR_FFC again.
Replace P_EDGE Sensor.
Replace CR_FFC.
Replace CR board.
Replace MAIN board.
If the error is due to the way the user loads the
media, instruct the user how to load media
properly.
• Check the connection of the
connectors of the Suction FAN
• Replace Suction FAN Cable.
• Replace Suction FAN.
VJ628XE-M-00
Reference
Operation Manual
"3.8.6Replacing P_EDGE
Sensor
Operation Manual
"3.8.4Replacing CR Board
"Electric Wiring Diagram
"5.6.1Rear/ Edge Sensor
Adjustment
-
"3.8.4Replacing CR Board
"3.8.6Replacing P_EDGE
Sensor
3.9.3 Replacing CR FFC
"3.8.4Replacing CR Board
"3.5.10Replacing MAIN Board
-
"5.4.6Fan Menu
"3.5.10Replacing MAIN Board
17