Nortel Communication Server 100 Manual page 160

160 Carrier Remote IPE maintenance
After isolating and correcting common equipment and network equipment
faults, all the other system and card faults may clear and the system
may start operating normally. If this does not occur, proceed with
troubleshooting Carrier Remote IPE equipment as described in
Carrier Interface card fault isolation and correction" (page
If the problem cannot be resolved after exhausting all the available
diagnostic tools and test procedures, make a list of all the symptoms
observed and contact the field service representative.
Carrier Remote IPE fault isolation and correction
After non-Carrier Remote IPE system functions are operating correctly,
proceed with fault isolation and fault correction of Carrier Remote IPE
equipment.
If the problem cannot be resolved after exhausting all available diagnostic
tools and test procedures, make a list of all the symptoms observed and
contact the field service representative.
Refer to
187)
indicate possible problems with the Carrier Remote IPE.
Table 30 "Carrier Remote IPE equipment problems" (page 160)
specifically with Carrier Remote IPE service problems. To diagnose these
problems, the table refers to the test procedures in this manual that are
most likely able to resolve these problems based on the symptoms these
problems are exhibiting.
Table 30
Carrier Remote IPE equipment problems
Symptoms
Red card LED on
the Local Carrier
Interface or Remote
Carrier Interface is
permanently on.
Table 31 "System error messages related to the CRI" (page
in "System messages" (page 187)
Diagnosis
Card is disabled or
faulty.
Nortel Communication Server 1000
Carrier Remote IPE Fundamentals
NN43021-555 04.01 4 June 2010
Copyright © 2007-2010 Nortel Networks. All Rights Reserved.
to identify the HEX codes that
Solution
Go to Procedure 37 "Checking the Local Carrier
Interface card status" (page
38 "Performing the Local Carrier Interface
card self-test" (page 165), and
"Performing the Remote Carrier Interface card
self-test" (page 171) in this chapter to check
the card status and perform self-test. Also go
to Procedure 7 to check the carrier status using
the MMI terminal commands.
"Remote
170).
deals
163), Procedure
Procedure 40