Page 1 CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, the Nortel logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
Page 3: Table Of Contents
How to get help ......Getting help from the Nortel Web site ......
Page 4 Planning ..........Communication Server 1000 task flow ......
Page 5 Contents ..........Nortel Technical Assistance Centers ......
Page 6 Page 6 of 196 Contents NN43021-465 03.03 June 2009...
Page 7: New In This Release
SIP Line provides an IP solution to deliver Business Grade Telephony features to IP end points. SIP Line integrates SIP end points in the Communication Server 1000 system and extends telephony features to SIP clients with the use of the Call Server, a SIP Line Gateway, and a SIP Line Management Service.
Page 8 Standard 01.02. This document is upissued with corrections to requirements for CNI to 3PE cables. May 2007 Standard 01.01. This document is upissued for Communication Server 1000 Release 5.0. This document contains information previously contained in the following legacy document, now retired: Communication Server 1000M and Meridian 1 Large System Upgrades (553-3021-258).
Page 9 Standard 3.00. This document is upissued to support CP PIV and Communication Server 1000 Release 4.5. September 2004 Standard 2.00. This document is upissued for Communication Server 1000 Release 4.0. October 2003 Standard 1.00. This document is a new NTP for Succession 3.0. It was created to support a restructuring of the Documentation Library.
Page 10 Page 10 of 196 New in this release NN43021-465 03.03 June 2009...
Page 11: Finding The Latest Updates
To check for updates to the latest documentation and software for CS 1000 Release 6.0, click one of the links below. Latest Software Go directly to the Nortel page for CS 1000 Release 6.0 software. Latest Documentation Go directly to the Nortel page for CS 1000 Release 6.0...
Page 12 Page 12 of 196 Finding the latest updates on the Nortel web site NN43021-465 03.03 June 2009...
Page 13: How To Get Help
Center If you don’t find the information you require on the Nortel Technical Support Web site, and have a Nortel support contract, you can also get help over the phone from a Nortel Solutions Center. In North America, call 1-800-4NORTEL (1-800-466-7835).
Page 14: Getting Help From A Specialist By Using An Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.com/erc...
Page 15: System Information
Page 15 of 196 System information This document is a global document. Contact your system supplier or your Nortel representative to verify that the hardware and software described is supported in your area. Subject Use this document to perform upgrades on Meridian 1 Large Systems. This document also contains information about database transfers, Call Processor card upgrades, and network group upgrades.
Page 16: Applicable Systems
Page 16 of 196 System information Applicable systems This document applies to the following systems: • Communication Server 1000M Single Group (CS 1000M SG) • Communication Server 1000M Multi Group (CS 1000M MG) • Meridian 1 PBX 61C • Meridian 1 PBX 81C Note: When upgrading software, memory upgrades may be required on the Signaling Server, the Call Server, or both.
Page 17: Intended Audience
System information Page 17 of 196 Signaling Server configuration Meridian 1 Large Systems can be configured to run one or more Signaling Servers. The following Signaling Servers are supported in a Large System configuration for CS 1000 Release 6.0: • CP PM Signaling Server •...
Page 18: Conventions
Meridian 1 PBX 61C • Meridian 1 PBX 81C NTP feedback Nortel strives to provide accurate documentation for our customers. However, if you feel there are errors or omissions in this document, your feedback is welcome. Send comments via email to gntsdoc@nortel.com...
Page 19: Related Information
System information Page 19 of 196 Related information CAUTION — Data Loss Only personnel who are familiar with the system and with conversion procedures should perform the conversion. Read the applicable procedures carefully before beginning any the conversion. Note: Converting software on single CPU systems disrupts call processing and allows service only to those telephones connected to Power Failure Transfer Units (PFTU).
Page 20 Communication Server 1000M and Meridian 1: Large System Maintenance (NN43021-700) • Communication Server 1000M and Meridian 1 Large System Upgrade NTPs (NN43021-458 – NN43021-475) Online To access Nortel documentation online, click the Technical Documentation link under Support on the Nortel home page: www.nortel.com NN43021-465 03.03 June 2009...
Page 21 System information Page 21 of 196 CD-ROM To obtain Nortel documentation on CD-ROM, contact your Nortel customer representative. Technical support For technical support contact information, see “Technical Assistance service” page 187. Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF...
Page 22 Page 22 of 196 System information NN43021-465 03.03 June 2009...
Page 23: Preparing And Planning For The Upgrade
Planning..........Communication Server 1000 task flow......
Page 24: Introduction
Page 24 of 196 Preparing and planning for the upgrade Introduction This document implements a “source- to-target” approach to performing an upgrade. It is important to correctly identify the source platform, target platform, and maintenance window required to perform the upgrade. IMPORTANT! This upgrade requires that the PC you are working from is equipped with a floppy disk drive and CF reader (or, if a...
Page 25: Planning
Verify the site log is updated with current trunking, call routing, application notes, and site contact information. • Review all product bulletins and Nortel Alerts that impact the site. Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF...
Page 26 Page 26 of 196 Preparing and planning for the upgrade • Determine if software can be converted on site or must be sent to Nortel. • Prepare a contingency plan for backing out of the upgrade. DANGER OF ELECTRIC SHOCK In a DC-powered system, power to the column can remain on during the following procedures.
Page 27: Communication Server 1000 Task Flow
Preparing and planning for the upgrade Page 27 of 196 Communication Server 1000 task flow This section provides a high-level task flow for the installation or upgrade of a CS 1000 system. The task flow indicates the recommended sequence of events to follow when configuring a system and provides the NTP number that contains the detailed procedures required for the task.
Page 28 Page 28 of 196 Preparing and planning for the upgrade Figure 1 Communication Server 1000M task flow NN43021-465 03.03 June 2009...
Page 29: Upgrade Checklists
Preparing and planning for the upgrade Page 29 of 196 Upgrade Checklists Upgrade checklists can be found in “Upgrade checklists” on page 175. Engineers may print this section for reference during the upgrade. Preparing Preparing for an upgrade involves the following tasks: •...
Page 30: Connect A Terminal
Page 30 of 196 Preparing and planning for the upgrade Changing the procedure or ignoring the warning boxes could cause longer service interruptions. Connect a terminal Procedure 1 Connecting a terminal A maintenance terminal is required to access the Core or Core/Net modules during the upgrade procedure.
Page 31 Preparing and planning for the upgrade Page 31 of 196 Note: Items marked with an asterisk (*) are required. Other items are recommended for a total system status. Table 3 Print site data (Part 1 of 3) Site data Print command Terminal blocks for all TNs LD 20 TYPE...
Page 32 Page 32 of 196 Preparing and planning for the upgrade Table 3 Print site data (Part 2 of 3) Site data Print command *Software packages LD 22 TYPE *Software issue and tape ID LD 22 * Peripheral software versions LD 22 TYPE PSWV ACD data block for all customers...
Page 33: Performing A Template Audit
Preparing and planning for the upgrade Page 33 of 196 Table 3 Print site data (Part 3 of 3) Site data Print command Print the configured host information LD 117 PRT HOST (provides system IP addresses) Superloops and XPEs LD 97 TYPE SUPL SUPL...
Page 34: Backing Up The Database (Data Dump)
Page 34 of 196 Preparing and planning for the upgrade LD 01 The audit begins as soon as LD 01 is entered. TEMPLATE AUDIT STARTING PBX TEMPLATE SCAN TEMPLATE 0001 USER COUNT LOW CHECKSUM OK TEMPLATE 0002 USER COUNT HIGH CHECKSUM OK TEMPLATE 0003 NO USERS FOUND STARTING SL1 TEMPLATE SCAN...
Page 35: Making The Rmd Bootable
Note: This utility is supported by all versions of Microsoft Windows. The installation RMD CF card must come preformatted and bootable from Nortel. Consumer CF cards are not bootable by default and must be made bootable as outlined in Procedure 3 on page...
Page 36 Page 36 of 196 Preparing and planning for the upgrade Procedure 3 Making the RMD bootable After downloading the software image file, unzip it to a directory on your Open the utilities folder. Double click the mkbootrmd.bat file. Insert a blank 512 MByte CF card (see Figure 2).
Page 37 Preparing and planning for the upgrade Page 37 of 196 Enter the correct drive letter of the RMD (see Figure 3). Figure 3 mkbootrmd.bat Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF...
Page 38: Transferring The Database From Floppy Disk To Cf (Customer Database Media Converter Tool)
Page 38 of 196 Preparing and planning for the upgrade The boot sector files (bootrom.sys and nvram.sys) are successfully copied making the CF card bootable (see Figure 4). Figure 4 Boot sector successfully installed End of Procedure Transferring the database from floppy disk to CF (customer database media converter tool) IMPORTANT! This upgrade requires that the PC you are working from is...
Page 39 Preparing and planning for the upgrade Page 39 of 196 Release 6.0 software upgrade later in this section. Nortel recommends using the extra CF card included with the Software Install Kit. Procedure 4 Transferring the customer database from floppy disk to CF...
Page 40 Page 40 of 196 Preparing and planning for the upgrade Insert the floppy disk containing the backed up customer database from Procedure 2 on page 34 Insert a CF card (there is one included in the Software Install Kit) into the CF reader or PCMCIA CF adapter.
Page 41 Preparing and planning for the upgrade Page 41 of 196 Figure 7 Insert diskette 1 After verifying the database on the floppy disk, the utility prompts you to select the CF drive (see Figure 8 on page 42). Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF...
Page 42 Page 42 of 196 Preparing and planning for the upgrade Figure 8 Select the CF drive At this point, 2 options are available: If the CF card already contains a previously backed-up database, a dialog box appears (see Figure 9 on page 43).
Page 43 Preparing and planning for the upgrade Page 43 of 196 Figure 9 Replace database on CF drive The utility completes the transfer to CF and prompts you to copy another or EXIT. Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF...
Page 44 Page 44 of 196 Preparing and planning for the upgrade Figure 10 Copy another or exit End of Procedure NN43021-465 03.03 June 2009...
Page 45: Check Requirements For Cni To 3Pe Cables (Ntnd14)
Preparing and planning for the upgrade Page 45 of 196 Check requirements for CNI to 3PE cables (NTND14) IMPORTANT! When configuring NTND14 cables, observe the following rules: • The shortest NTND14 Cable should always be used. • A network group requires 4 NTND14 cables, 2 to each half group.
Page 46 Page 46 of 196 Preparing and planning for the upgrade NN43021-465 03.03 June 2009...
Page 47: Performing The Upgrade
Page 47 of 196 Performing the upgrade Contents This chapter contains the following topics: Reviewing upgrade requirements ......Checking required software .
Page 48: Checking Required Software
Page 48 of 196 Performing the upgrade This section describes the minimum hardware and software required for CP PIV. Additional equipment can also be installed during the upgrade. Verify that all hardware and software has been received. Before the upgrade, check that items on the order form are also on the packing slip.
Page 49: Checking Required Hardware
Dep. Lists (PEPs) – Key code File — One blank CF card for database backup — One Nortel CS 1000 Release 6.0 Documentation CD IMPORTANT! Systems and components delivered to customer sites may include preinstalled software. However, the preinstalled software versions are typically older and are included only for manufacturing and order management purposes.
Page 50 Page 50 of 196 Performing the upgrade Figure 11 on page 50 shows the CP PIV processor card side view. Figure 12 page 51 shows the CP PIV processor card front view. Figure 11 CP PIV call processor card (side) 512 MBytes DDR memory Rear Fixed...
Page 51 Performing the upgrade Page 51 of 196 Figure 12 CP PIV call processor card (front) Lan 2 Lan 1 USB Port COM 2 COM 1 INIT RESET Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF...
Page 52: Verifying Cp Piv Hardware
Page 52 of 196 Performing the upgrade Figure 13 CP PIV NT4N41 Core/Net Module Core cCNI CP PIV UTIL LAN 1 LAN 2 COM 1 COM 2 INIT RESET c9 c10 c11 c12 c13 c14 c15 CP PS 0 10 11 Verifying CP PIV hardware Verifying CP PIV card location The NT4N39 CP PIV card is located in the Call Processor slot (see Figure 14...
Page 53 Performing the upgrade Page 53 of 196 Figure 14 CP PIV Card location Core cCNI Sys Util CPPIV Card status LEDs (internal check) Compact Flash (RMD) LAN 1 LAN 2 Blank Faceplate COM 1 COM 2 System Utility disable switch LCD display INIT RESET...
Page 54: Upgrading Core 1
Page 54 of 196 Performing the upgrade Upgrading Core 1 Procedure 5 Checking that Core 0 is active To upgrade Core 1, verify that Core 0 is the active side performing call processing: Verify that Core 0 is active. LD 135 Load program STAT CPU Obtain the status of the CPUs...
Page 55 Performing the upgrade Page 55 of 196 Disable Clock Controller 1. DIS CC 1 Software disable Clock Controller 1 **** Exit program End of Procedure Procedure 7 Splitting the Cores In Core/Net 0,enter the SPLIT command from LD 135. LD 135 Load program SPLIT Split the Cores...
Page 56 Page 56 of 196 Performing the upgrade Procedure 8 Removing the Core 1 CP PII processor and MMDU Disconnect and label the LAN1 and LAN 2 cables from the Core 1 CP PII card faceplate. See Figure 15. Figure 15 CP PII faceplate connections SCREW CP PII...
Page 57 Performing the upgrade Page 57 of 196 Unscrew and unlatch the Core 1 CP PII card. See Figure 15 on page Pull the Core 1 CP PII card from its slot. Remove the rear access plate on the left side of the Core 1 module. See Figure 16.
Page 58 Page 58 of 196 Performing the upgrade Slowly pull the MMDU from its slot. Ensure the IDE and power cables do not catch on other equipment as you remove the MMDU. 10 Retain the MMDU (and database backup) in a safe and secure location until the successful completion of this upgrade.
Page 59 Performing the upgrade Page 59 of 196 Figure 17 CP PIV faceplate connections Lan 2 Lan 1 COM 2 COM 1 Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF...
Page 60 Page 60 of 196 Performing the upgrade Attach the LAN 2 cable to the CP PIV faceplate connector on Core 1. Do not connect the LAN 1 cable at this point. End of Procedure Moving Clock Controller 1 Procedure 10 Moving Clock Controller 1 IMPORTANT! Clock Controller cards must be NTRB53.
Page 61 Performing the upgrade Page 61 of 196 Place Clock Controller 1 in any Network Shelf 1, slot 13. Do NOT seat the Clock Controller 1 and do not faceplate-enable the card. Move and re-connect clock reference cable(s). Note: If possible, Clock Controllers 1 and 0 should be located in different Network groups in different columns.
Page 62 Page 62 of 196 Performing the upgrade Add Side 1 FIJI Hardware Procedure 11 Add Side 1 FIJI hardware Faceplate-disable the FIJI cards. Insert the FIJI cards in Side 1. DO NOT seat the FIJI cards. Note: Double slot FIJI cards install in slots 2 and 3 of the Network modules, and slots 8 and 9 of the Core/Net modules.
Page 63 Performing the upgrade Page 63 of 196 Figure 18 Shelf 1 descending fiber-optic Ring (Meridian 1 Option 81C 5 group example) Group 4, shelf 1 Tx (J1) (not used with Rx (J2) Fiber Network) Group 4, shelf 0 Group 2, shelf 1 Group 1, shelf 1 Tx (J1) Tx (J1)
Page 64 Page 64 of 196 Performing the upgrade Continue to connect NTRC48xx FIJI Fiber Ring cables of the appropriate length from the Tx (J1) port to the Rx (J2) port in shelf 1 of each Network group. Connect these cables in descending order of Network groups. NN43021-465 03.03 June 2009...
Page 65 Performing the upgrade Page 65 of 196 To complete the Ring, connect a final cable from Tx in Group 1, shelf 1 to Rx in Group 0, shelf 1. Note: Connect the Side 1 FIJI Ring cables only. Table 6 FIJI Ring 1 connections Groups 0 - X are cabled in descending order Group/Shelf...
Page 66 Page 66 of 196 Performing the upgrade Figure 19 Shelf 1 descending fiber-optic Ring (Meridian 1 Option 81 2 group example) Group 1, shelf 1 Tx (J1) Rx (J2) Group 1, shelf 0 Tx (J1) Rx (J2) Group 0, shelf 1 Group 0, shelf 0 Tx (J1) Tx (J1)
Page 67 Performing the upgrade Page 67 of 196 Figure 20 3PE Fanout Panel connections CE Module Network Group 1, shelf 1 9 10 11 12 13 14 CE Pwr Sup Network Group Common Equipment Shelf Group 5 Group 4 Group 3 Group 2 Group 1 Group 6...
Page 68 Page 68 of 196 Performing the upgrade Procedure 12 Cable the Clock Controller 1 to FIJI hardware IMPORTANT! Both NTRC46 cables must be the same length. Figure 21 on Connect the cables to the Clock Controller 1 as shown in page 69 Connect P2 of the NTRC49 cable to port J3 of Clock Controller 1.
Page 69 Performing the upgrade Page 69 of 196 Figure 21 Clock Controller cable configuration NTRC49 cable J1 Clock J1 Clock FIJI card FIJI card Group 0, Group 0, shelf 1 shelf 0 FIJI FIJI ENBL/DIS ENBL/DIS CLK/FIJI 1 CLK/FIJI 1 CLK/FIJI 2 MAINT CLK/FIJI 2 MAINT...
Page 70 Page 70 of 196 Performing the upgrade CS 1000 Release 6.0 upgrade Upgrading the software Procedure 13 outlines the steps involved in installing CS 1000 Release 6.0 for the CP PIV processor. Procedure 13 Upgrading the software Check that a terminal is now connected to COM 1port in CP 1. The settings for the terminal are: Terminal type: VT100 9600 Baud...
Page 71 Performing the upgrade Page 71 of 196 Enter <CR> at the Install Tool Menu. Note: Blank CF prompts begin here. Mounting /cf2 Found /cf2/nvram.sys Mounting /boot| Found /boot/nvram.sys Selecting nvram file from 2 sources Read boot parameters from: F: Faceplate compact flash H: Hard Drive 10 [F] Press <CR>...
Page 72 Page 72 of 196 Performing the upgrade The system then enters the Main Menu for keycode authorization. NN43021-465 03.03 June 2009...
Page 73 M A I N M E N U The Software Installation Tool will install or upgrade Communication Server 1000 Software, Database and the CP-BOOTROM. You will be prompted throughout the installation and given the opportunity to quit at any time.
Page 74 Page 74 of 196 Performing the upgrade At this point, either replace the RMD or quit the installation. If you select option “<q> - Quit.”, the system requires confirmation. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================ ==================== You selected to quit. Please confirm.
Page 75 (all subissues) for machine type xxxx (CP PIV processor on <system>). Note: The software release displayed depends on the keycode file content. The system requests keycode validation. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================ Please confirm that this keycode matches the System S/W on the RMD.
Page 76 I N S T A L L M E N U The Software Installation Tool will install or upgrade Communication Server 1000 Software, Database and the CP-BOOTROM. You will be prompted throughout the installation and given the opportunity to quit at any time.
Page 77 Performing the upgrade Page 77 of 196 10 The system requires the insertion of the RMD containing the software to be installed. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================= Please insert the Removable Media Device into the drive on Core x.
Page 78 <CR>. 12 The system displays the release of the software found on RMD under the “swload” directory and requests confirmation to continue the installation. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================= The RMD contains System S/W version xxxx.
Page 79 Performing the upgrade Page 79 of 196 13 Choosing Yes for the Dependency Lists installation. Note: If Dependency Lists are not installed on media, the following prompts do not appear. Proceed to step 14 on page Do you want to install Dependency Lists? Please enter: <CR>...
Page 80 Page 80 of 196 Performing the upgrade 14 Select to enable/disable CSU option. Note: if Sequential is selected <1>, upgrades to the MG 1000Es are performed across the LAN in a sequential manner. One MG 1000E is upgraded at a time. No other MG 1000E upgrades are initiated until the current MG 1000E completes its installation.
Page 81 Performing the upgrade Page 81 of 196 15 The PSDL files menu appears. Enter the appropriate choice for the site’s geographic location. ************************************************* PSDL INSTALLATION MENU The PSDL contains the loadware for all downloadable cards in the system and loadware for M3900 series sets.
Page 82 Page 82 of 196 Performing the upgrade 17 Enter <CR> to confirm and continue upgrade. Note: After entering yes below, the system copies the software from RMD to FMD (the files copied are listed). This file copy takes between 5 and 10 minutes to complete.
Page 83 Performing the upgrade Page 83 of 196 18 Successful installation confirmation appears, enter <CR> to continue. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================= Software release xxxx was installed successfully on Core x. All files were copied from RMD to FMD.
Page 84 Page 84 of 196 Performing the upgrade 20 Upon returning to the main install menu, enter q to quit. I N S T A L L M E N U The Software Installation Tool will install or upgrade Succession Enterprise System Software, Database and the CP-BOOTROM.
Page 85 Performing the upgrade Page 85 of 196 21 The system then prompts you to confirm and reboot. Enter <CR> to quit. Enter <CR> again to reboot. You selected to quit. Please confirm. Please enter: <CR> -> <y> - Yes, quit. <n>...
Page 86 Page 86 of 196 Performing the upgrade At this point the system reloads and initializes. End of Procedure Verifying the upgraded database Procedure 14 Verifying the upgraded database Print ISSP (system software issue and patches) LD 22 Load program ISSP **** Exit program Print the system configuration record in LD 22 and compare the output...
Page 87 Performing the upgrade Page 87 of 196 Print the customer data block(s) in LD 21. LD 21 Load program TYPE CUST **** Exit program Checking for Peripheral Software Download to Core 1 Enter LD 22 and print Target peripheral software version. The Source peripheral software version was printed in “Printing site data”...
Page 88 Page 88 of 196 Performing the upgrade Reconfiguring I/O ports and call registers Procedure 15 Reconfiguring I/O ports and call registers Evaluate the number of call registers and 500 telephone buffers that are configured for the system (suggested minimum values are 20,000 and 1000 respectively).
Page 89 Performing the upgrade Page 89 of 196 CAUTION — Service Interruption Service Interruption The following procedures interrupt call processing. All active calls are lost. Connecting LAN 1 Procedure 16 Connecting LAN 1 Attach the LAN 1 cable to the CP PIV faceplate connector on Core 1. LAN 1 and LAN 2 cables are now connected.
Page 90 Page 90 of 196 Performing the upgrade Hardware disable and remove Clock Controller 0. Seat and hardware enable Clock Controller 1. Seat and hardware enable FIJI cards in Ring 1. Press the INIT button on the CP PIV card in Core 1. This initializes Core 1. End of Procedure Test Core/Net 1 Procedure 18...
Page 91 Performing the upgrade Page 91 of 196 Stat network cards: LD 32 STAT x x = loop number **** Exit program Print status of all controllers: LD 97 TYPE XPE (returns status of all controller cards) **** Exit program Make internal, external and network calls. Check attendant console activity.
Page 92: Upgrading Core 0
Page 92 of 196 Performing the upgrade Upgrading Core 0 Procedure 19 Checking that Core 1 is active To upgrade Core 0, verify that Core 1 is the active side performing call processing: Verify that Core 1 is active: LD 135 Load program STAT CPU Obtain the status of the CPUs...
Page 93 Performing the upgrade Page 93 of 196 Procedure 21 Hardware disable CNI cards Hardware disable all CNI cards in Core 0. End of Procedure Remove Core 0 CP PII card and MMDU Procedure 22 Removing the Core 0 CP PII processor and MMDU Disconnect and label the LAN1 and LAN 2 cables from the Core 0 CP PII card faceplate.
Page 94 Page 94 of 196 Performing the upgrade Figure 22 CP PII faceplate connections SCREW CP PII COM 1 COM 1 COM 2 COM 2 LAN 2 LAN 2 LAN 1 LAN 1 INIT RESET ALRM SPKR HDD PWR SCREW NN43021-465 03.03 June 2009...
Page 95 Performing the upgrade Page 95 of 196 Figure 23 NT4N46 Core/Net module From the rear access point of the Core 0 shelf, remove the MMDU power cable from the backplane. From the rear access point of the Core 0 shelf, remove the two IDE cables from the backplane.
Page 96 Page 96 of 196 Performing the upgrade 10 Retain the MMDU (and database backup) in a safe and secure location until the successful completion of this upgrade. IMPORTANT! Database backup information and MMDU should be preserved for a minimum of 5 days. End of Procedure Installing Core 0 CP PIV card and blank faceplate Procedure 23...
Page 97 Performing the upgrade Page 97 of 196 Figure 24 CP PIV faceplate connections Lan 2 Lan 1 COM 2 COM 1 Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF...
Page 98 Page 98 of 196 Performing the upgrade Attach the LAN 2 cable to the CP PIV faceplate connector on Core 0. Do not connect the LAN 1 cable at this point. End of Procedure Adding Side 0 FIJI hardware Procedure 24 Install Side 0 FIJI cards Unpack the FIJI cards (NTRB33).
Page 99 Performing the upgrade Page 99 of 196 Figure 1 FIJI shelf 0 to FIJI shelf 1 connections Group 4, shelf 1 Tx (J1) Rx (J2) (not used with Fiber Network) Group 4, shelf 0 Group 2, shelf 1 Group 1, shelf 1 Tx (J1) Tx (J1) Tx (J1)
Page 100 Page 100 of 196 Performing the upgrade Procedure 26 Connecting the shelf 0 FIJI Ring cables (ascending) Create Fiber Ring 0. Connect the FIJI cards in all Network shelves 0 in ascending order, from Tx to Rx ports (see Figure 25 on page 101 Figure 26 on page...
Page 101 Performing the upgrade Page 101 of 196 Figure 25 Shelf 0 ascending fiber optic Ring (Meridian 1 Option 81C 2 group example) Group 1, shelf 1 Tx (J1) Rx (J2) Group 1, shelf 0 Tx (J1) Rx (J2) Group 0, shelf 1 Group 0, shelf 0 Tx (J1) Tx (J1)
Page 102 Page 102 of 196 Performing the upgrade To complete the Ring, connect a final cable from the Tx (J1) port in the highest number group back to the Rx (J2) port in Group 0, shelf 0. Table 7 FIJI Ring 0 connections Groups X - 0 are cabled in ascending order Group/Shelf FIJI Connector...
Page 103 Performing the upgrade Page 103 of 196 Figure 26 Shelf 0 ascending fiber optic Ring (Meridian 1 Option 81C 5 group example) Group 4, shelf 1 Tx (J1) Rx (J2) (not used with Fiber Network) Group 4, shelf 0 Group 2, shelf 1 Group 1, shelf 1 Tx (J1) Tx (J1)
Page 104 Page 104 of 196 Performing the upgrade Connect P1 of the NTRC46 cable from Clock 1 to J3 of the FIJI card in group 0, shelf 0. End of Procedure NN43021-465 03.03 June 2009...
Page 105 Performing the upgrade Page 105 of 196 Figure 27 Clock Controller cable configuration NTRC49 cable J1 Clock J1 Clock FIJI card FIJI card Group 0, Group 0, shelf 1 shelf 0 FIJI FIJI ENBL/DIS ENBL/DIS CLK/FIJI 1 CLK/FIJI 1 CLK/FIJI 2 MAINT CLK/FIJI 2 MAINT...
Page 106 Page 106 of 196 Performing the upgrade Procedure 28 Enabling Clock Controller 0 and Ring 0 Hardware enable FIJI cards in RIng 0 and hardware enable Clock Controller 0. Check that the Fiber Rings operate correctly: LD 39 Load program ENL RING 0 Enable Ring 0 STAT RING 0...
Page 107 Performing the upgrade Page 107 of 196 CS 1000 Release 6.0 upgrade Upgrading the software Procedure 29 outlines the steps involved in installing CS 1000 Release 6.0 for the CP PIV processor. Procedure 29 Upgrading the software Check that a terminal is now connected to COM 1port in CP 1. The settings for the terminal are: Terminal type: VT100 9600 Baud...
Page 108 Page 108 of 196 Performing the upgrade Enter <CR> at the Install Tool Menu. Note: Blank CF prompts begin here. Mounting /cf2 Found /cf2/nvram.sys Mounting /boot| Found /boot/nvram.sys Selecting nvram file from 2 sources Read boot parameters from: F: Faceplate compact flash H: Hard Drive 10 [F] Press <CR>...
Page 109 Performing the upgrade Page 109 of 196 The system then enters the Main Menu for keycode authorization. Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF...
Page 110 M A I N M E N U The Software Installation Tool will install or upgrade Communication Server 1000 Software, Database and the CP-BOOTROM. You will be prompted throughout the installation and given the opportunity to quit at any time.
Page 111 Performing the upgrade Page 111 of 196 At this point, either replace the RMD or quit the installation. If you select option “<q> - Quit.”, the system requires confirmation. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================ ==================== You selected to quit. Please confirm.
Page 112 (all subissues) for machine type xxxx (CP PIV processor on <system>). Note: The software release displayed depends on the keycode file content. The system requests keycode validation. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================ Please confirm that this keycode matches the System S/W on the RMD.
Page 113 I N S T A L L M E N U The Software Installation Tool will install or upgrade Communication Server 1000 Software, Database and the CP-BOOTROM. You will be prompted throughout the installation and given the opportunity to quit at any time.
Page 114 Page 114 of 196 Performing the upgrade 10 The system requires the insertion of the RMD containing the software to be installed. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================= Please insert the Removable Media Device into the drive on Core x.
Page 115 <CR>. 12 The system displays the release of the software found on RMD under the “swload” directory and requests confirmation to continue the installation. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================= The RMD contains System S/W version xxxx.
Page 116 Page 116 of 196 Performing the upgrade 13 Choosing Yes for the Dependency Lists installation. Note: If Dependency Lists are not installed on media, the following prompts do not appear. Proceed to step 14 on page 117. Do you want to install Dependency Lists? Please enter: <CR>...
Page 117 Performing the upgrade Page 117 of 196 14 Select to enable/disable CSU option. Note: if Sequential is selected <1>, upgrades to the MG 1000Es are performed across the LAN in a sequential manner. One MG 1000E is upgraded at a time. No other MG 1000E upgrades are initiated until the current MG 1000E completes its installation.
Page 118 Page 118 of 196 Performing the upgrade 15 The PSDL files menu appears. Enter the appropriate choice for the site’s geographic location. ************************************************* PSDL INSTALLATION MENU The PSDL contains the loadware for all downloadable cards in the system and loadware for M3900 series sets.
Page 119 Performing the upgrade Page 119 of 196 17 Enter <CR> to confirm and continue upgrade. Note: After entering yes below, the system copies the software from RMD to FMD (the files copied are listed). This file copy takes between 5 and 10 minutes to complete.
Page 120 Page 120 of 196 Performing the upgrade 18 Successful installation confirmation appears, enter <CR> to continue. Communication Server 1000 Software/Database/ BOOTROM RMD Install Tool ================================================= Software release xxxx was installed successfully on Core x. All files were copied from RMD to FMD.
Page 121 Performing the upgrade Page 121 of 196 20 Upon returning to the main install menu, enter q to quit. I N S T A L L M E N U The Software Installation Tool will install or upgrade Succession Enterprise System Software, Database and the CP-BOOTROM.
Page 122 Page 122 of 196 Performing the upgrade 21 The system then prompts you to confirm and reboot. Enter <CR> to quit. Enter <CR> again to reboot. You selected to quit. Please confirm. Please enter: <CR> -> <y> - Yes, quit. <n>...
Page 123 Performing the upgrade Page 123 of 196 At this point the system reloads and initializes. End of Procedure Verify the upgraded database Procedure 30 Verifying the upgraded database Print ISSP (system software issue and patches) LD 22 Load program ISSP **** Exit program Print the system configuration record in LD 22 and compare the output...
Page 124: Making The System Redundant
Page 124 of 196 Performing the upgrade Print the customer data block(s) in LD 21. LD 21 Load program TYPE CUST **** Exit program Core 1 is now active, clock 1 is active, FIJI Rings are half/ half, CNI is disabled in Core 0. End of Procedure Making the system redundant At this point, Core/Net 0 is ready to be synchronized with Core/Net 1.
Page 125 Performing the upgrade Page 125 of 196 Once the synchronization of memories and drives is complete, STAT the CPU and verify that the CPUs are in a true redundant state. LD 135 STAT CPU Obtain status of CPU and memory **** Exit the program .stat cpu...
Page 126 Page 126 of 196 Performing the upgrade Tier 1 and Tier 2 health of both Cores must be identical in order to successfully switch service from Core 1 to Core 0 CPUs. LD 135 STAT HEALTH Obtain status of CPU and memory **** Exit the program .stat health...
Page 127 Performing the upgrade Page 127 of 196 TIER 2 Health Count Breakdown: ======================================= ELAN 16 IP : 47.11.138.150 Health = 2 ELAN 17 IP : 47.11.138.153 Health = 2 Local AML over ELAN Total Health:4 Local Total IPL Health = 6 IPL connection history:3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 Local TIER 2 Health Total:10...
Page 128 Page 128 of 196 Performing the upgrade TIER 2 Health Count Breakdown: ======================================= ELAN 16 IP : 47.11.138.150 Health = 2 ELAN 17 IP : 47.11.138.153 Health = 2 Remote AML over ELAN Total Health:4 Remote Total IPL health = 6 Remote TIER 2 Health Total:10 The system will now operate in full redundant mode with Core/Net 1 active.
Page 129: Completing The Cp Piv Upgrade
Performing the upgrade Page 129 of 196 Completing the CP PIV upgrade LD 137 commands are not applicable to CP PIV. Instead, the CMDU/MMDU following commands are used in LD 137. • STAT FMD display text: Status of Fixed Media Device (FMD) command parameter: none •...
Page 130 Page 130 of 196 Performing the upgrade STAT CNI c s Obtain status of cCNI cards (core, slot) TEST CNI c s Test cCNI (core, slot) Test system redundancy: LD 137 Load program TEST RDUN Test redundancy DATA RDUN Test database integrity STAT FMD Status of one or both Fixed Media Devices (FMD)
Page 131 Performing the upgrade Page 131 of 196 Test the clocks: Verify that the clock controller is assigned to the active Core: LD 60 Load program SSCK x Obtain status of the clock controllers (x is “0” or “1” for Clock 0 or Clock 1) SWCK Switch the Clock (if necessary) ****...
Page 132 Page 132 of 196 Performing the upgrade Check the status of the FIJI alarms: STAT ALRM Query the alarm condition for all FIJI cards in all Network Groups **** Exit program Check applications. 10 Check dial tone. End of Procedure Switch call processing Procedure 33 Switching call processing...
Page 133 Performing the upgrade Page 133 of 196 Procedure 34 Testing Core/Net 0 From active Core/Net 0, perform these tests on Core/Net 1: Perform a redundancy sanity test: LD 135 Load program STAT CPU Obtain status of CPU and memory TEST CPU Test the CPU Test the System Utility card and the cCNI cards: LD 135...
Page 134 Page 134 of 196 Performing the upgrade Clear the display and minor alarms on both Cores: LD 135 Load program CDSP Clear the displays on the cores CMAJ Clear major alarms CMIN ALL Clear minor alarms Test the clocks: Verify that the clock controller is assigned to the active Core. LD 60 Load program SSCK x...
Page 135 Performing the upgrade Page 135 of 196 Perform a customer backup data dump (upgraded release) Procedure 35 Performing a data dump to backup the customer database: Log into the system. Insert a CF card into the active Core/Net RMD slot to back up the database.
Page 136 Page 136 of 196 Performing the upgrade NN43021-465 03.03 June 2009...
Page 137: Installing A Cp Pm Or Cots Server
Page 137 of 196 Installing a CP PM or COTS server Contents This chapter contains the following topics: Introduction ..........Signaling Server task flow .
Page 138: Introduction
A Nortel CP PM or COTS server that you deploy with Signaling Server applications is referred to as a Signaling Server. A Nortel CP PM or COTS server that you deploy with SIP Line can be referred to as a SIP Line Gateway.
Page 139 Installing a CP PM or COTS server Page 139 of 196 Figure 28 Signaling Server task flow Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF Up-...
Page 140: Readiness Checklist
Page 140 of 196 Installing a CP PM or COTS server Readiness checklist Before installing a CP PM or COTS server in a Communication Server 1000 system, complete the following checklist. WARNING Do not modify or use a supplied AC-power...
Page 141 • a DTE-DTE null modem cable (supplied) • NTE90672: Linux Signaling Server software DVD for COTS servers For a CS 1000M Nortel CP PM (NTDW66AAE5 model) • NTM427CBE6: CP PM Signaling Server Linux Upgrade kit, which includes — NTDW6102E5: CP PM Signaling Server Hard Drive kit (Linux OS preloaded) —...
Page 142 Planning and Engineering (NN43021-220), as appropriate for your Communication Server 1000 system? Read all safety instructions in Communication Server 1000M and Meridian 1 Large System Installation and Commissioning (NN43021-310), as appropriate for your Communication Server 1000 system? NN43021-465 03.03 June 2009...
Page 143: Installing The Cp Pm Hardware
Page 143 of 196 Installing the CP PM hardware The Nortel CP PM server is a circuit card and is not mounted in a rack. This section contains instructions to install a Nortel CP PM circuit card in a Communication Server 1000M system.
Page 144 Installing ELAN and TLAN Ethernet ports on the back of a Communication Server 1000M UEM Obtain the special cabling kit (NTDW69AAE5) shipped with the NTDW66AAE5 model of the Nortel CP PM Signaling Server. The NTDW69AAE5 cabling kit includes the items shown in Figure 29. Figure 29...
Page 145 Installing a CP PM or COTS server Page 145 of 196 The following is a list of items in the NTDW69AAE5 cabling kit: • two RJ-45 CAT5 Ethernet patch cables • two Ethernet port couplers • one Ethernet port adapter plate •...
Page 146 Page 146 of 196 Installing a CP PM or COTS server Figure 31 Two Ethernet port couplers in adapter plate Loosely attach screws, washers, and nuts to the Ethernet port adapter plate. See Figure 32. NN43021-465 03.03 June 2009...
Page 147 Installing a CP PM or COTS server Page 147 of 196 Figure 32 One Ethernet port coupler in adapter plate Switch off the UEM power supplies. See Figure 33. Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF Up-...
Page 148 Page 148 of 196 Installing a CP PM or COTS server Figure 33 Shut down UEM power supplies Select one of the J2-J5 knock-out plates on the back of the UEM. See Figure 34. Note: For DC powered systems, turn off the breakers in the pedestal not on the shelf.
Page 149 Installing a CP PM or COTS server Page 149 of 196 Figure 34 J2-J5 plates on back panel of UEM Knock out the metal plate from the selected J2-J5 location to provide a hole through which the Ethernet patch cables are routed and to which the Ethernet port adapter plate is attached.
Page 150 Page 150 of 196 Installing a CP PM or COTS server Figure 35 Selected J2-J5 plate on back panel of UEM Establish an ELAN port on the back panel of the UEM. Insert the end of one of the RJ-45 CAT5 Ethernet patch cables (supplied) into the ELAN network interface (ELAN port) on the server faceplate.
Page 151 Installing a CP PM or COTS server Page 151 of 196 Figure 36 ELAN connection on faceplate Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF Up-...
Page 152 Page 152 of 196 Installing a CP PM or COTS server Figure 37 ELAN connection on Ethernet port coupler Connect the server to the TLAN subnet. Insert one end of the remaining RJ-45 CAT5 Ethernet patch cable (supplied) into the TLAN network interface (TLAN port) on the server faceplate.
Page 153 Installing a CP PM or COTS server Page 153 of 196 See Figure 38 and Figure 39. Figure 38 TLAN connection on faceplate Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF Up-...
Page 154 Page 154 of 196 Installing a CP PM or COTS server Figure 39 TLAN connection on Ethernet port coupler 10 Fit the Ethernet port adapter plate into the hole on the back of the UEM and tighten the screws. See Figure 40. NN43021-465 03.03 June 2009...
Page 155 Installing a CP PM or COTS server Page 155 of 196 Figure 40 Installed Ethernet port adapter plate 11 Attach the ferrite beads to the Ethernet patch cables.See Figure 41. Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF Up-...
Page 156 Page 156 of 196 Installing a CP PM or COTS server Figure 41 Attached Ethernet patch cable ferrite beads End of Procedure NN43021-465 03.03 June 2009...
Page 157: Connections
The IBM x3350 requires a NTRX26NPE6 9 pin female to 9 pin female null modem cable. NTAK19EC cable (if you are connecting a Nortel CP PM)? This cable adapts the 50-pin MDF connector on the back of the shelf of the Media Gateway, Universal Equipment Module, or 11C cabinet to a 25-pin DB connector.
Page 158 Server is inserted into a slot of a Universal Equipment Module (UEM). UEMs do not have built-in ELAN and TLAN Ethernet ports. You must install Ethernet ports on the back of the UEM to enable the Nortel CP PM Signaling Server to connect to the ELAN and TLAN subnets of your Communication Server 1000 system (see Procedure 36: "Installing ELAN...
Page 159 Installing a CP PM or COTS server Page 159 of 196 Figure 42 Faceplates of the Nortel CP PM server Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF Up-...
Page 160 TLAN Ethernet switch. End of Procedure Verify or change the baud rate To verify or change the baud rate on a Nortel CP PM Signaling Server, see Linux Platform Base and Applications Installation and Commissioning (NN43001-315). NN43021-465...
Page 161 Installing a CP PM or COTS server Page 161 of 196 Connecting an IBM COTS server In geographic regions that are susceptible to electrical storms, Nortel recommends that you plug the IBM COTS server into an AC surge suppressor. Figure 43 shows the rear view of the IBM X306m server.
Page 162 Page 162 of 196 Installing a CP PM or COTS server Note: When you perform Procedure 38, “Connecting an IBM COTS server,” on page 162, see Figure 43 or Figure 44. Procedure 38 Connecting an IBM COTS server Connect the IBM server to the TLAN subnet. Insert the RJ-45 CAT5 (or better) cable into the TLAN Ethernet port on the back of the server.
Page 163 Page 163 of 196 Connecting an HP COTS server In geographic regions that are susceptible to electrical storms, Nortel recommends that you plug the HP server into an AC surge suppressor. Figure 45 shows the rear view of the HP DL320-G4 server.
Page 164 Page 164 of 196 Installing a CP PM or COTS server Check that the power cord is the type required in the region where you use the server. Do not modify or use the supplied AC power cord if it is not the correct type. Attach the female end of the power cord to the mating AC power receptacle on the right-hand side of the server back panel.
Page 165 Page 165 of 196 Connecting a Dell COTS server In geographic regions that are susceptible to electrical storms, Nortel recommends that you plug the Dell server into an AC surge suppressor. Figure 46 shows the rear view of the Dell R300 server.
Page 166 Page 166 of 196 Installing a CP PM or COTS server Check that the power cord is the type required in the region where you use the server. Do not modify or use the supplied AC power cord if it is not the correct type. Attach the female end of the power cord to the mating AC power receptacle on the right-hand side of the server back panel.
Page 167: Installing The Software
Obtain the CS 1000 Release 6.0 Linux Base installation media. • Nortel advises that you remove the wire on the CF card clip before you insert the card into the slot. The clip can fall open and cause an electrical short.
Page 168 Installing a CP PM or COTS server Upgrade the CP PM BIOS The Communication Server 1000 Release 6.0 Linux Platform Base installer requires CP PM BIOS version 18. If the installer detects a lower version on the CP PM card it automatically loads software for you to upgrade the CP PM BIOS.
Page 169 Installing a CP PM or COTS server Page 169 of 196 The welcome screen appears. Press ENTER to direct the input and output to COM1. Figure 48 appears if the CP PM card has a BIOS version lower than 18. Enter yes to proceed with the automatic upgrade.
Page 170 Page 170 of 196 Installing a CP PM or COTS server Figure 49 CP PM BIOS setup 10 Figure 50 appears. Press y to reset CMOS to factory defaults. NN43021-465 03.03 June 2009...
Page 171 Installing a CP PM or COTS server Page 171 of 196 Figure 50 CP PM BIOS reset 11 The system reboots. After initial boot Figure 47 appears and the new BIOS version is displayed. Verify BIOS version is 18. You can now press the F key to boot from the faceplate CF card and proceed with the Linux Platform Base software installation.
Page 172 Base, see Linux Platform Base and Applications Installation and Commissioning (NN43001-315). Installing Linux applications Nortel Communication Server 1000 Release 6.0 Signaling Server and SIP line software are Linux applications. Linux applications install on Linux Base and interact with the Linux Base application framework. You can deploy and install Linux applications with the Linux Base Centralized Deployment manager.
Page 173 Installing a CP PM or COTS server Page 173 of 196 When a mutually-trusted SSH tunnel establishes a connection to a Communication Server 1000 device, the UCM Primary Security Server can send SSH remote commands to the device using RSA public key-based authentication.
Page 174 Page 174 of 196 Installing a CP PM or COTS server NN43021-465 03.03 June 2009...
Page 175: Introduction
The following section provides Large System upgrade checklists. Technical Support Nortel can provide an Installation and Upgrade Support team to assist with PBX upgrades on a scheduled bases. This service is billable and a purchase order is required. Please refer to current price book for rates.
Page 176: Site Details
Page 176 of 196 Appendix A: Upgrade checklists Site details Table 10 Site Details Customer Name Tape ID (LD 22) Modem Number (Core) Switch Room Telephone Baud Rate Modem Password PBX Password System Type Software Generic Upgrade details Table 11 Upgrade details Current Software - Generic Target Software - Generic...
Page 177: Preupgrade Checklists
Appendix A: Upgrade checklists Page 177 of 196 Preupgrade checklists Software Upgrade Software audit Table 12 Software audit Software Audit Perform the software audit prior to the scheduled upgrade. Take corrective action if answer is no Software CD Ready Keycode Disk Ready Install Disk Ready DEP Patch Disk Ready Review Keycode Data Sheet - (SDID,PKGS,License,TID)
Page 178 Page 178 of 196 Appendix A: Upgrade checklists License Upgrade Table 13 Keycode audit Keycode Audit Perform the keycode Audit prior to the scheduled upgrade. Take corrective action if answer is no Keycode Disk Ready Keycode Data Sheet Ready SDID Matches System TID Matches System Perform a KDIFF in LD 143 to compare keycodes Conversion Required...
Page 179 Appendix A: Upgrade checklists Page 179 of 196 Table 15 Typical Storage Media Changes Between machine Types (Part 2 of 2) IODUC MMDU Disk to new Drive both use 2M Floppy Drives MMDU MMDU Disk to new Drive Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF...
Page 180: Preconversion Steps
Page 180 of 196 Appendix A: Upgrade checklists Hardware Upgrade Hardware audit Table 16 Hardware audit Hardware Audit Perform the Hardware Audit prior to the scheduled upgrade. Verify Shipping List - Complete and Accurate Audit Site for new hardware locations Pre Run Cables if possible Review All switch settings for new cards Read all applicable NTP Procedures completely...
Page 181 Appendix A: Upgrade checklists Page 181 of 196 Table 17 Preconversion steps (Part 2 of 2) LD 30 LDIS (Verify what Is disabled if any) Obtain Software Information from LD 22 ISSP - Patches in service - Future Reference if required LD 143 - MDP ISSP -Prints all inservice patches and patch handle numbers (includes all DepList patches) TID/SLT - License Parameters - To compare with converted database...
Page 182: Postconversion Checks
Page 182 of 196 Appendix A: Upgrade checklists Postconversion checks Table 18 Postconversion checks Post Conversion Checks Perform these checks after a successful INI. Test for dial tone Stat D Channels for proper operation Ensure that all XPEC’s are in service via visual inspection Ensure that all AUX applications are working LD 30 LDIS (Verify that output is the same prior to upgrade) Quick reference...
Page 183 Appendix A: Upgrade checklists Page 183 of 196 Table 19 IGS cabling chart (Part 2 of 2) BOTTOM BOTTOM BOTTOM BOTTOM BOTTOM BOTTOM BOTTOM Communication Server 1000M and Meridian 1 61C CP PII to CS 1000M MG CP PIV FNF...
Page 184 Page 184 of 196 Appendix A: Upgrade checklists Note: A DIGS Card is located in the card slot position for IGS 1 in all network shelves. The IGS 1 slot detects the clock signals from the active clock controller and distributes the clock to the entire group. Three out of four IGS cards can be disabled at any given time via LD 39, the IGS 1 that is associated with the active clock cannot be disabled via software, e.g.
Page 185 Appendix A: Upgrade checklists Page 185 of 196 Table 20 Switch settings (Part 2 of 2) 176-19 off on on on off on off off off on on off off on off off 192-20 off on on on off off on on off on on off off off on on 208-23 off on on on off off on off...
Page 186 Page 186 of 196 Appendix A: Upgrade checklists NN43021-465 03.03 June 2009...
Page 187 This chapter contains the following topics: Nortel Technical Assistance Centers......Services available .........
Page 188 Page 188 of 196 Appendix B: Technical Assistance service If you purchased a Nortel service program, contact one of the following Nortel Technical Solutions Centers. Table 21 Customer Technical Services (Part 1 of 2) Location Contact Nortel North America Global Enterprise Technical Support...
Page 189 Contact Network Technical Support (NTS) Asia Pacific Telephone: +61 28 870 8800 Australia Telephone:1800NORTEL (1800 667835) or +61 2 8870 8800 E-mail: asia_support@nortel.com People’s Republic of China Telephone: 800 810 5000 E-mail: chinatsc@nortel.com Japan Telephone: 010 6510 7770 E-mail: supportj@nortel.com...
Page 190 Page 190 of 196 Appendix B: Technical Assistance service Services available Services available through the Technical Assistance Centers include: • diagnosing and resolving software problems not covered by support documentation • diagnosing and resolving hardware problems not covered by support documentation •...
Page 191 Appendix B: Technical Assistance service Page 191 of 196 requests (Class S1, S2, and NS) are serviced during normal working hours. Tables 22 and 23 describe the service classifications. Table 22 Technical service emergency classifications Class Degree of failure Symptoms Major failure causing system System out-of-service with complete loss of degradation or outage...
Page 192 Any questions concerning products. Except as excluded by the provisions of warranty or other agreements with Nortel, a fee for technical assistance may be charged, at rates established by Nortel. Information on rates and conditions for services are available through Nortel sales representatives.
Page 193 Appendix B: Technical Assistance service Page 193 of 196 Requesting assistance Collect the information listed in Table 24 before you call for service. Table 24 Checklist for service requests Name of person requesting service Company represented Telephone number System number/identification Installed software generic and issue (located on data disk) Modem telephone number and...
Page 194 Page 194 of 196 Appendix B: Technical Assistance service NN43021-465 03.03 June 2009...
Page 195 Page 195 of 196 Index backup the database, 34 single CPU systems call processing disruptions on, 19 BKO, 34 site data printouts pre-conversion procedure, 31 source software call processing, effect of software upgrades on, 19 defined, 19 Clock Controller cabling, 68, 103 conversion media target software, 19 defined, 19...
Page 196 Index Page 196 of 196 NN43021-465 03.03 June 2009...
Page 198 CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, the Nortel logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

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