INFICON
Symptom
Data cannot be stored.
The method or sequence
will not load.
Method is 'preparing' and
not becoming ready.
The GC will not power on. The power supply has been
The carrier gas depletes
prematurely.
The sample pump does
not run or runs
intermittently.
The front panel display will
not turn on.
074-594-P1H Micro GC Fusion Operating Manual
Possible sources of error
The web browser requires a
cache clear.
Data storage has been
exceeded.
There is an incompatible
method or sequence.
The web browser requires
restart or refresh.
The web browser requires a
cache clear.
The 100 pin connector is
loose.
The orange cable is loose.
damaged.
There is a malfunctioning
circuit board.
The 4-module chassis fuse is
damaged.
There is an external leak.
There is an internal leak.
The Sample Pump Time
method parameter is set to 0
seconds.
There is a malfunction in the
sample pump.
The internal cable is
disconnected.
Remedy
• Clear the web browser's cache, then refresh the
web browser.
• Export runs, then delete them. Refer to Export
Runs [} 195] and Delete Runs [} 198].
• Ensure that temperatures and ramps do not
exceed instrument limitations.
• Verify that the method was created for use with
the desired instrument.
• Restart or refresh the web browser.
• Clear the web browser's cache, then refresh the
web browser.
• Remove the chassis cover and reseat the
module, ensuring that the 100 pin connector is
fully seated.
• Remove the chassis cover and verify that the
orange cable is fully seated.
• Replace the power supply. Refer to Connecting
the Power Supply [} 90].
• Contact INFICON. See Service and Technical
Support [} 299].
• Replace the fuse on the back of the 4-module
Micro GC Fusion.
• Check carrier gas lines using a leak detector
and tighten all fittings.
• Remove the chassis cover and listen for a
hissing noise. If the noise is present, tighten the
carrier gas connector on the front of the module.
Do not over tighten. If hissing continues, contact
INFICON.
• Ensure that the Sample Pump Time is set for at
least 15 seconds.
• Listen for the noise from the pump when taking
a sample. If there is no noise, contact INFICON.
See Service and Technical Support [} 299].
• Open the chassis and verify that the internal
cable is connected to the tablet.
Troubleshooting | 11
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