Ricoh Pro C7200S Troubleshooting Manual page 668

12.Advanced Instructions
Capturing the Engine Debug Log
Overview
It may be necessary to capture the engine debug log in order to conduct analysis for problems with the
machine or peripherals. There are 3 methods for capturing the engine debug log at the machine.
Features of each method are described below.
1. Capturing Log Function

When an engine SC occurs

When paper feeding/output stop by jams

When the machine doors are opened during
normal operation
At the timing described above, a log from about 10
previous pages is automatically saved to the HDD.

Saving is automatically performed when SC or jams occur. Therefore, no advance preparation
is required and an after-the-fact log can be acquired. However, the log does not provide
information on errors other than SC and jams, nor does it provide information on SC/jams
which occurred more than 10 pages previously. In such cases, it is necessary to acquire a log
using the Service Slot Board (SDCU) method.
2. Service Slot Board (SDCU)
Save Timing
A log is continuously
saved when an SD card
is inserted.

It is necessary to install a Service Slot Board in the machine in advance and to insert an SD
card. When a Service Slot Board is installed, the log is continuously acquired for a long
capture period. Therefore, the log provides information on errors other than SC and jams, as
well as information on SC/jams for a longer time period.
664
Save Timing
Maximum Capture Period
Approx.10 days for an 8GB SD
card (assuming about 8 hours
of use per day)
Maximum
Capture Period
HDD (Up to 300 Capturing an after-the-
times) fact log for SC and jams
Capturing a log for all errors
Log recording starts automatically
when the board (SDCU) is installed
and the SD card is inserted.
Use
Use