Service Call 816-899; Sc816 To Sc899 - Ricoh Pro C7200S Troubleshooting Manual

Service Call 816-899

SC816 to SC899

SC No. Level
SC842- B Number of Nand-Flash block deletions exceeded
02
At startup, or when the machined returned from low power mode, the Nand-Flash
was read and judged that the number of deleted blocks had exceeded threshold,
and then SCS generated this SC code.
Number of blocks deleted exceeded threshold for Nand-Flash
Replace the controller board.
SC No. Level
SC845- D Hardware error: Detected during firmware update
51
Engine board
SC is detected if a decompression failure is detected during decompression of a
firmware package received via application site, or SFU scheduled reception.
The firmware can be used, but SC will occur again if decompression fails again at
the time of, for example, the next firmware update.
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SC No. Level
SC865- D
00
SC No. Level
SC865- D
01
Error Name/Error Condition/Major Cause/Solution
Error Name/Error Condition/Major Cause/Solution
Error in the customer's network environment
Hardware failure (DIMM on the Engine Board or HDD)
The package file released on the SERES server is corrupted.
Update the firmware again.
Replace the DIMM on the controller board.
Replace the HDD.
Error Name/Error Condition/Major Cause/Solution
HD access error
During HDD operation, the HDD returned an error.
The HDD returned an error that does not constitute SC863 (bad sector) or SC864
(CRC error).
Replace the HDD.
Error Name/Error Condition/Major Cause/Solution
HDD access error
During HDD operation, the HDD returned an error.
The HDD returned an error that does not constitute SC863 (bad sector) or SC864
(CRC error).
1.SC Codes
373