Sc Logging; Sc Automatic Reboot - Ricoh Pro C7200S Troubleshooting Manual

1.SC Codes
Pattern
panel.
The machine cannot be used
(machine-error SC).

When an ordinary SC (type D) is generated, an automatic reboot is performed. When an event
is reported by the customer support system, even in the event of an ordinary SC, reboot is not
performed. During automatic reboot, a confirmation screen is displayed after the reboot.

When automatic reboot occurs twice continuously, an SC is displayed without rebooting, and
logging count is performed. Also, when an SMC print is output, an * mark is added alongside
the SC number for clarity.

Automatic reboot can be enabled or disabled with SP5-875-001 (SC automatic reboot setting)
(default value: 0: Manual reboot).
SP descriptions: SP5-875-001 (SC automatic reboot: Reboot Setting)
Enables or disables the automatic reboot function when an SC error occurs.
0: The machine reboots automatically when the machine issues an SC error and logs the SC error
code. If the same SC occurs again, the machine does not reboot.
1: The machine does not reboot when an SC error occurs.
The reboot is not executed for the pattern A or C.

SC Logging

When an SC is generated, the "total count value when the SC is generated" and the "SC code" are
logged. However, if the total count value during the SC is the same as last time, logging is not
performed.
Logged data can be checked by outputting an administrative report (SMC print). The SC history is
logged up to the last 10 entries, and if there are more than 10 entries, data are progressively deleted
starting from the oldest.

SC Automatic Reboot

When an ordinary SC (pattern D) is generated, automatically reboot is performed. Automatic reboot or
reboot by user operation can be set by SP5-875-001 (SC automatic reboot setting out) (default value: 1
"OFF").
8
Display How to reset
switch off and on.
SC call or SC alarm
in customer support
system
count
Power OFF and ON
Alarm count and
alarm only if
recurrence